2015 Hyundai Genesis other reported problems

UNKNOWN OR OTHER

Sunroof exploded outwards towards traffic while driving on highway. It caused a loud shot gun sound which cause occupations of our vehicle to panick none the less vehicles behind us got the shattered glass. No warning signs to even look for nor hear. Have called auto places all around us to no avail on getting it fixed. Isn't worth the insurance hike if we cannot even find someone to fix the problem. After research it seems this is a well known problem with a panoramic sunroof. Outside of warranty so we don't know what else to do.

NHTSA complaint #11727835 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My car has previously been reported for having issues with electrical problems that I have had to fight the manufacturer to get repaired unsuccessfully.I am constantly experiencing and smelling burning in my dash when I crank the car. Car is no longer under warranty, so therefore, I cannot afford to continue to go in and report the same problem over and over again.My turn signal bulbs are constantly blowing, and I'm having to replace them at a rate that is not normal.I'm sure this is all related.

NHTSA complaint #11714810 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I sent a letter to the Hyundai Motor America LEGAL DEPARTMENT on 2 Jan 25. I see this as a major concern and safety problem for my grand kids, my family and myself. My car is a 2015 Hyundai Genesis VIN#: [XXX] four door sedan. The back left side passenger door coupler and handle have broken off the car between April and August 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the back coupler and handle. The Hyundai dealership informed me that all they needed to do is to order a new back door coupler and have it painted. After that, then they will call me once they’ve received the back door coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back door coupler and handle to be put back on the left side passenger car door. I’ve scheduled the appointment to have the back door coupler and handle to be put back on the car. Everything was completed. Now, the back right side passenger door coupler and handle have broken off in December 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the right side back door coupler and handle. I’ve went through the same process above in getting the right side back door coupler and handle to be put back on. The Hyundai dealership informed me that all they needed to do is to order a new back coupler and have it painted. After that, then they will call me once they’ve received the back coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back coupler and handle to be put back on the right-side of the passenger door. I informed them that I will be scared if I’m in an accident, and I can’t get my grand kids or family out of the car because of the couplers and handles are broken off and the safety lock is on. I asked if there was a recall on the car for the door couplers or if there was a permanent fix or not? NO! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

NHTSA complaint #11712380 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle: 2015 Hyundai Genesis sedan (3.8L) Issue Type: Exterior Lighting / Electrical System Description of the Problem: I am reporting an intermittent electrical failure affecting the rear lighting and backup safety systems on my 2015 Hyundai Genesis. The vehicle’s reverse lights, tail lights, and backup camera intermittently fail and flicker, especially when the trunk is opened or moved. This behavior has worsened over time. The failure appears to be related to wiring in the trunk area, as opening or closing the trunk causes the lights and camera to flicker or stop functioning. This issue affects multiple systems simultaneously, including: •Reverse (backup) lights •Tail lights •Backup camera License plate lighting The reverse lights and backup camera sometimes do not function at night, and the tail lights may flicker or go out. Safety Incident / Near Miss: At night, while backing up, I nearly struck a pedestrian because: •I could not clearly see behind the vehicle due to the backup camera and reverse lights not functioning, and •The pedestrian did not realize the vehicle was backing up because the reverse lights were not illuminated. No injury occurred, but this was a serious near-miss involving a pedestrian at night. Additional Information: I have since learned that Hyundai has issued a Technical Service Bulletin (TSB) for 2015–2016 Genesis vehicles related to damage or failure of the trunk wiring harness, which can cause loss of rear lighting and backup camera function. My vehicle’s symptoms match the conditions described in the bulletin. This issue appears to be a design-related wiring failure caused by normal trunk operation, not misuse or modification. Current Status: The problem is ongoing and worsening. Rear lighting and backup safety systems are unreliable and fail intermittently without warning.

NHTSA complaint #11705708 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I've been bringing my car to a repair shop over and over for the past month. Myself and the repair shop had to put a quart of oil once a week in the vehicle. I have spent on numerous things to get down to the problem. The engine is leaking oil. I downloadwd proof leading to the problem I need to get fixed. The problem is still there

NHTSA complaint #11670324 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I just purchased a 2015 Hyundai Genesis 3.8 4 door sedan 1/10/2025. Randomly lately the car does a slight jerk and the screen goes black, that happened about 5 times in just a few weeks. twice the car shutoff and back on at slow speed coming to a stop, and then entering into a parking lot. same day at 65-70 mph on the freeway it jerked hard and the engine turned off and on. Very scary and dangerous!! I did not see anything on recalls that would pertain to this happening. All recalls have been done on this car, that's what it indicated. Service guy wasn't sure. this is a random thing. I could leave my car with them but they'd have to drive it a lot for long periods before it might actually happen again.

NHTSA complaint #11654258 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The trunk of the car stopped opening with the “open trunk button” from inside the car and also does not work with the key fob option. The trunk now needs to be opened by key from key fob everytime. Water is leaking through the trunk of the car and cause to have mold in the car. An electrical problem with the audio of the car stopped working. The radio or bluetooth no longer works due to the audio no longer working. The driver side front window does not work due to an electrical problem.

NHTSA complaint #11639788 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Oil pressure sensor failed (known issue with this engine) and causes the oil light to go off and on while idling and in motion. Part has a manufacturer recall already in Korea but not in the US for the same issue

NHTSA complaint #11634021 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Factory recall 24V-107: On [XXX] took car to Haselwood Hyundai of Bremerton WA. for MANF. recall Genesis Starter Solenoid water contamination. Recall was completed in 2 hours when driving home car went into emergency mode and shut down on freeway with completely dead battery. Was told by dealership they would not pay 1200 tow bill. Applied for AAA membership and was approved. Car was towed back to dealership on August 28th with approx. 100 miles driven since Aug 9th. Dealership had no idea that costs would be reimbursed by Hyundai. Had they known this the car would have been towed ASAP after breakdown. Note: This vehicle had no issues prior to this factory recall being installed. On August 29 service adviser Brandon said Alternator and battery needed replacement. This made no sense because car had no electrical problems prior to factory install. Authorized dealer to replace this equipment if necessary since I would be reimbursed. Sept 2nd Paid dealer $1,567.00 for repairs. After leaving dealer car ran for 62 miles went into emergency mode with completely dead battery. Sept 3rd car again towed into dealership. My car has run for a total of 4 hours since Aug 9th factory recall repair. I've been without transportation going on 4 weeks because of this incident. Hence, I write to text to you asking for assistance in getting this incident over with. I thank you in advance for your time and interest in this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11612980 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

With no aparent reason (no impact event) the glass panel between the windshield and sunroof has shattered.

NHTSA complaint #11607690 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

UNKNOWN I drove it to work then it started spilling oil and wouldn't start so got it towed over to a shop and got it diagnosed and they said it was the motor and they didn't work on motors so I found a shop that did work on motors and they put a new used engine in and then the shop told me that all it needed was flashed and it will work again so I went to hyundai to get that done and they told me they couldn't get it done because of 6 codes the shop needed to get off and fixed so I waited some more for them to fix it they still didn't so I was not going to pay them anymore so here it sits in my parking lot broken down still

NHTSA complaint #11604629 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

It has been over five months since I was notified about this recall and nothing has been done sense then. I am extremely unhappy with Genesis.

NHTSA complaint #11597928 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

lights went completely off when I turned my brights off . My traction control and my parking sensors are faulty and car smells like it's going to catch fire gets super super hot

NHTSA complaint #11595713 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The left rear passenger door does not open from inside or outside. I have looked online and see that this or similar problems affect many Genesis sedans as well as other Hyundai vehicles. We needed to seat two young children in the back seat and realized how dangerous it is if something happens and the car door can't be opened from inside or outside. How would rescue teams extract the passenger? How could the passenger extract him/herself? Many people reported paying a lot of money to the dealership to repair this problem. I believe this is a safety hazard that the company should be responsible for. This problem began recently, with no warning. The key fob does not open the door either.

NHTSA complaint #11517452 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Got oil changed at Genesis dealership at 79K miles. Within a day, Low Oil Pressure light began to turn on and off sporadically. Usually showing up when idling and turning off while accelerating. Took car back to dealership and they identified a faulty oil switch (which appears to require a significant amount of labor to access/replace). This has already been recalled in Korea as it has been happening to many vehicles around the 60-70K mile mark and it is a major safety issue (people driving with a faulty sensor may get complacent on urgency if the warning light). I sincerely hope Hyundai/Genesis USA issues a recall for the faulty oil pressure switch issue and this most definitely should be covered under the 100K miles Powertrain warranty.

NHTSA complaint #11508594 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The Oil pressure sensor is faulty. The light comes on when it's cold temperatures outside. Upon revving the engine above 1500RPMs or so, the oil pressure sensor light goes off.

NHTSA complaint #11507127 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I was driving on the interstate and the sunroof suddenly shattered and glass fell into the car. With the falling glass it was startling and without a calm response could have resulted in a multiple car crash and potential fatalities. Also, the falling glass could've caused physical injury. I was told by the local dealership to wait for 50 days before they would be available to inspect it. There were no symptoms of the problem prior to it happening.

NHTSA complaint #11453581 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The electronic parking brake system engaged and remained engaged such that the car could not be driven. It could not be reset through any available means and no manual method exists. This occurred while the vehicle was stopped thus not a substantial safety risk for the particular episode, however this was a complete failure of a portion of the braking system which made it impossible to move the vehicle. It was towed on a flatbed truck and required skates under the rear tires to be placed on the truck. The Hyundai dealer confirmed that the entire system must be replaced and the vehicle remains disabled at the dealer as the parts are not available. There were no warning indicators, until the event occurred when the EPB and AUTOHOLD indicators lit, and the vehicle diagnostic system alerted a problem with the electronic parking brake system.

NHTSA complaint #11439141 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

There is an electrical issue that could malfunction internally and cause an electrical short, potentially resulting in an engine compartment fire. The front bulb for the daylight running lamps/ lane changing blinker has been consistently stopped working and/or blown out. The dealer where I purchased the vehicle has worked on the vehicle a minimum of six times, changing the electrical harnesses (among other things) with no success. When looking up this issue on the internet, other owners have reported this problem with the 2015 model and older Hyundai Genesis. Hyundai did changed the daylight running lights in 2016. On a few occasions (3 times), the headlights turned off at night which may or may not be related. I have another appointment in ten days to address the situation once again.

NHTSA complaint #11417409 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE AUTO LIGHT POSITION TURNS FROM AUTOMATIC TO FULLY OFF WHEN DRIVING RANDOMLY. THIS IS A BIG SAFETY HAZARD AS YOU LOSE FUNCTION OF HEADLIGHTS TEMPORARILY.

NHTSA complaint #11416004 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WHILE APPROACHING A RED LIGHT ON A CITY STREET WITH ONCOMING TRAFFIC, BRAKES WERE APPLIED. THE CAR STARTED JERKING VIOLENTLY, AND THE BRAKES WERE NOT WORKING. THE CAR THEN LOST POWER AND THEN POWER STEERING. FORTUNATELY, I WAS ABLE TO MAN HANDLE THE CAR INTO A HARD RIGHT AND AVOID AN ACCIDENT. THIS WAS A LIFE THREATENING SITUATION. THE CAR WAS TOWED TO JIM ELLIS HYUNDAI, 5785 PEACHTREE IND. BLVD., CHAMBLEE GA FOR REPAIR. THE SHOP WAS UNABLE TO REPLICATE ANY PROBLEM AND DID NOT FIX ANYTHING RELATED TO BRAKES OR POWER STEERING. THE CAR WAS PURCHASED BACK BY THE DEALER AND SENT TO AUCTION TO BE SOLD. SO MUCH FOR THE NEXT OWNER.....

NHTSA complaint #11348545 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ON 8/3/19 DRIVING ON ACADEMY ST. IN NEWARK NJ @7:50 AM, AT THE RED LIGHT ON ACADEMY & WASHINGTON ST. MY BRAKES FAILED WITH NO WARNING, AND I ROLLED THRU A RED LIGHT WHERE THE CAR STOPPED IN THE MIDDLE OF THE INTERSECTION. I WAS ABLE BACK UP AVOIDING AN ACCIDENT AS A BUS WAITED. ALL THE WARNING LIGHTS WERE FLASHING AFTER MY BRAKES FAILED. I PULLED INTO A PARKING LOT A FEW YARDS AWAY, AND CALLED GENESIS, WHICH SAID THEY RECEIVED AN ALERT ON THE ADAPTIVE CRUISE CONTROL, AND I ASKED WHY THEY WERE NO ALERTS ON THE IMPENDING BRAKE ISSUES, AS I HAD RECEIVED A PRIOR ALERT ON ANOTHER ISSUE DEALING WITH THE FUEL VAPOR HARNESS. I CALLED THE DEALERSHIP TO DROP OF THE CAR ON 8/5/19. THEY DIAGNOSED THE ISSUE AS CORRODE REAR BRAKE LINES, AND BRAKE HYDRAULICS, AND WAS BE REPAIRED UNDER WARRANTY( I HAD PURCHASED AN EXTENDED WARRANTY FROM THE HYUNDAI GENESIS DEALER AT THE TIME OF PURCHASE IN 8/2019), AND IT APPEARS THIS IS THE WARRANTY COVERING THE REPAIRS, NOT THE BALANCE OF HYUNDAI'S VAUNTED WARRANTY., MY VEHICLE HAS ONLY 20,038 MILES ON IT, SO HEAVY USAGE IS NOT THE ISSUE HERE. IT APPEARS THE WERE BAD PARTS ON THE CAR, AND I WAS JUST LUCKY TO HAVE ESCAPED A BAD ACCIDENT THAT MORNING. SO FAR, THE CAR HAS BEEN AT THE DEALERSHIP SINCE 8/5/19, WITH NO INFORMATION AS TO WHERE THE REPAIRS STAND, OR IF THE VEHICLE IS REPAIRABLE. WE HAVE TWO OF THESE VEHICLES IN THE FAMILY AND ARE CONCERNED, AND ARE KEEPING A CLOSE WATCH ON THE OTHER.I HAVE REASON TO BELIEVE THERE MAY OTHER OWNERS DRIVING THESE CARS WITH SIMILAR PROBLEMS QUITE UNKNOWN TO THEM.

NHTSA complaint #11270176 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

BACK UP CAMERA. I HAVE REPLACED THE BACK UP CAMERA 3X AND IT IS STILL MESSING UP. NO LONGER UNDER WARRANTY, WHEN IT WAS LIKE I SAID IT WAS REPLACED 3X. THE BACK UP CAMERA ACTS UP WHEN PUT IN REVERSE, IT SHOWS A BLUE SCREEN AT TIMES OTHER TIMES IT GLITCHES AND SHOWS BLACK AND WHITE, ETC.

NHTSA complaint #11256768 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE POWER TRUNK HATCH MALFUNCTIONS, OPENING THE TRUNK EITHER PARTIALLY OR COMPLETELY. UNFORTUNATELY IT DOES NOT CLOSE COMPLETELY UNLESS USING THE TRUNK BUTTON INSIDE THE VEHICLE. ONE INCIDENT, THE TRUNK ATTEMPTED TO CLOSE WITHOUT WARNING OR NOTICE. NO BUTTON WAS ACTIVATED TO CLOSE AT THE TIME. THE TRUNK WOULD OPEN WHEN THE VEHICLE WAS STATIONARY, IN MOTION ON THE ROADWAY, AND WHEN THE VEHICLE WAS POWERED OFF. ALL WERE ISOLATED INSTANCES. IT IS UNKNOWN WHAT MAY BE CAUSING THE MALFUNCTION, HOWEVER HAS PROGRESSIVELY BECAME WORST FROM THE ONSET. I WAS ABLE TO UTILIZE THE "VALET TRUNK LOCKOUT FEATURE" FOR NOW, DEACTIVATING THE TRUNK FUNCTIONS. I'M SCHEDULED TO MEET WITH THE HYUNDAI DEALERSHIP FOR AN INSPECTION OF THE VEHICLE SOON. I'VE ALSO CONTACTED THE MANUFACTURER REGARDING THIS ISSUE.

NHTSA complaint #11242170 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

HYUNDAI IS TELLING ME THE PROBLEM WITH TIRE TREAD WEAR IS A PROBLEM WITH THE TIRE MANUFACTURER. THE TIRE MANUFACTURER IS TELLING ME THE PROBLEM IS WITH A DESIGN OF THE 2015 GENESIS SEDANS SUSPENSION. INSIDE REAR TIRE WEAR IS EXTREME, AND HAD I NOT COMPLAINED ABOUT VIBRATION AND CABIN SOUND, ULTIMATELY SEEKING PROFESSIONAL HELP IN SEEING THE WEAR AT A TIRE COMPANY, WE MIGHT HAVE VERY EASILY LOST OUR LIVES. LOOK AT 2015 HYUNDAI GENESIS BLOWOUTS / SAUDI ARABIA. MANY, MANY POSTS ON-LINE ABOUT THIS TIRE WEAR HAPPENING HERE IN THE U.S. OUR MICHELIN TIRES ARE WARRANTED TO 45 K MILES, WE WERE ADVISED BY OUR CARS DEALER (HYUNDAI OF EVANSVILLE) TO REPLACE AND ALIGN THE 4 WHEELS, AT A LARGE COST, THIS IS AT 22,914 MILES ! RABEN TIRE, A MICHELIN DEALER, HERE IN EVANSVILLE TELLS ME THE CAR MAY VERY WELL HAVE A SUSPENSION-ALIGNMENT PROBLEM. IT WILL COST US OVER $1000.00 TO BE SAFE FOR A WHILE WITH TIRE REPLACEMENT AND ALIGNMENT. HYUNDAI WILL NOT EVEN GIVE US THE SATISFACTION OF A RETURN CALL. IT IS A BLATANT CASE OF 'DAVID VS GOLIATH' ! EXTREME CABIN SOUND @ 45 TO 50 MPH, AS WELL AS SEAT AND STEERING WHEEL VIBRATION WHILE IN MOTION, UP THROUGH HIGHWAY SPEEDS.

NHTSA complaint #11155996 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY VEHICLE SHOWED SOLID CHECK ENGINE LIGHT WHILE I WAS ON 101 FREEWAY AND AFTER EXITING TO CITY ROAD I COULD PARK AND READ THE ERROR CODE "P0880 POWER INPUT TO TCM", I REPORTED THE ISSUE TO HYUNDAI DEALER AND THEY DIAGNOSED THE ISSUE AS INTERNAL TCM DEFECT. DEALER REPLACED THE TCM BUT THAT COULDN'T FIX THE PROBLEM. AND THEY JUST RELEASED THE CAR AS IS. AFTER A SHORT WHILE MY CAR HAD BECOME UNABLE TO REVERSE, AND WHEN SET THE GEAR TO REVERSE, MY CAR MOVES FORWARD TO MAKE A VERY LIFE THREATENING. I CALLED HYUNDAI CORPORATE OFFICE BUT THEY DIDN'T HELP. NOW, I CANNOT DRIVE MY CAR BECAUSE IT IS UNSAFE AND BECAUSE BECAUSE I'M NOT A MECHANIC TO DIAGNOSE THE PROBLEM WHILE THE DEALER AND THE CORPORATE DON'T HELP. I FOUND OUT THAT THE MODEL OF MY CAR IS A SUBJECT TO RECALL FOR GEAR PROBLEM WHICH IS EXACTLY WHAT I FACE NOW. IT SEEMS THAT BOTH OF THE DEALER AND THE CORPORATE OFFICE ARE AWARE OF THE ISSUE IN THIS PARTICULAR MODEL BUT THEY DID NOT EVEN MENTIONED IT TO ME UNTIL I FOUND IT BY MYSELF. A CAR LIKE THAT IS UNSAFE FOR ME TO DRIVE BECAUSE IT RUNS FORWARD ONLY EVEN WHEN THE GEAR IS REVERSE AND IF STOPS I CANNOT EVEN PUSH IT BACKWARDS. A CAR WITH THIS DEFECT IS DANGEROUS FOR MY COMMUNITY. PLEASE HELP TO FORCE THAT COMPANY EITHER REPLACE THE CAR FOR ME, REPURCHASE OR REPAIR IT TO FULL OPERATIONAL STATUS..

NHTSA complaint #11153265 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

FRONT INSIDE DOOR LOCK SWITCH (DRIVER'S SIDE) REMAINS IN THE UNLATCHED POSITION WHEN I ATTEMPT TO LOCK DOOR VIA LOCK BUTTON FROM INSIDE OF CAR OR VIA KEY FOB FROM THE OUTSIDE OF THE CAR. ALL OTHER DOORS (FRONT PASSENGER, LEFT REAR, RIGHT REAR) LOCK JUST FINE. HAZARD: THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER.

NHTSA complaint #11104739 — an unverified report by a vehicle owner.