Owners have filed 413 complaints
about the 2015 Hyundai Genesis with NHTSA between 2015 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 96
Against the median year of the Hyundai Genesis. 50 means typical for this
model; 100 means roughly double.
Severity — 34
6.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 91
54% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2015 compares with every other Hyundai Genesis
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1961.3%
Automatic Emergency Braking
39.7%
Blind Spot Detection
39.7%
Hoses, Lines/Piping, AND Fittings
26.5%
Interior
13.2%
Lock
13.2%
Warning
13.2%
Fuel Gauge
13.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
146.8%
1,000 – 9,999 miles
3617.4%
10,000 – 24,999 miles
4019.3%
25,000 – 49,999 miles
5024.2%
50,000 – 74,999 miles
3315.9%
75,000 – 99,999 miles
167.7%
100,000 – 149,999 miles
146.8%
150,000+ miles
41.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2015peak 14Jul 2026
NHTSA investigations into the 2015 Hyundai Genesis
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543,...
Recalls on the 2015 Hyundai Genesis
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20240894,604 units in Canada
Electrical
Issue: Under certain conditions, water could leak into the starter solenoid. If this happens, the solenoid could short circuit. Safety Risk: A short circuit can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to install an updated relay in the engine junction box. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.
Recall 20211334,756 units in Canada
Brakes
Issue: On certain vehicles, a problem in the control module for the antilock brake system (ABS) could cause it to short circuit. Safety Risk: A short circuit could create a fire risk. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealer to replace the fuse for the ABS module. Hyundai recommends that you should park your vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed.
Recall 201730011,987 units in Canada
Brakes
On certain vehicles equipped with a manual parking brake, the electrical switch which illuminates the parking brake warning light in the instrument cluster could become corroded. This could result in the parking brake warning light intermittently not illuminating when the parking brake is applied. A failure of the parking brake indicator to illuminate when the parking brake is applied can result in a driver misapplication of the parking brake, which may cause the following conditions: effect on vehicle acceleration, parking brake noise and/or parking brake “drag” and smoke and/or smell from driving with the applied parking brake. Correction: Dealers will replace the parking brake switch with a switch that revised contact material.
Recall 2016390203 units in Canada
Electrical
On certain vehicles equipped with the optional 7 inch LCD instrument cluster, there could be communication errors between the Audio, Visual, and Navigation (AVN) head unit and cluster. This could lead to the following symptoms: All warning lights illuminating, inaccurate speedometer/tachometer readings, no cluster illumination, turn signal indicators not illuminating when turn signals are activated and possibly a momentarily inoperative instrument cluster. Incorrect (or loss of) readings, messages, and warning lights displayed by the instrument cluster could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the instrument cluster with updated software.
Recall 2015621780 units in Canada
Tires
On certain vehicles, the factory installed Hankook Ventus S1 Noble 2 tires could experience a rapid loss of air pressure due to a rupture of the sidewall under severe usage conditions. Rapid air loss could cause a loss of vehicle control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the defective tires.
Recall 20150901,927 units in Canada
Electrical
On certain vehicles, water could enter the rear combination lamp assemblies due to an improper seal. In some instances, accumulated water could affect the range switch signals. If this were to occur while the vehicle is stopped and the shifter were to be moved from Park to Reverse or Drive, or the shifter is moved from Drive to Reverse or Park, it could result in one or more of the following symptoms: the incorrect gear is displayed in the instrument panel, illumination of malfunction indicator lamp(s) and/or a delay in the engagement of the selected gear. An incorrect gear being selected could cause unintended vehicle movement, which could result in injury and/or damage to property. Correction: Dealers will apply pads to prevent water intrusion into the combination lamp housing.
Reports where the owner recorded a crash, a fire, an injury or a death.
Cumming, GAFire
ELECTRICAL SYSTEM
Starter wiring burned and caused a small, localized fire in the engine compartment of the vehicle. Replacement of the starter assembly along with related engine wiring harness is necessary for vehicle operation. After mechanic review, it was determined the vehicle will catch fire upon attempt to start the vehicle. The vehicle was parked near our home when the internal burning and subsequent small fire started. The problem was reported to our nearest Hyundai dealership and the car was evaluated by the dealership to confirm the above. The car was inspected by Progressive insurance as well at the dealership and it was determined it was not included in TSB 24-01-057H recall for this VIN for the 2015 Hyundai Genesis. For this specific issue, there was zero indication this was a possibility.
NHTSA complaint #11749032 — an unverified report by a vehicle owner.
Cumming, GAFire
ENGINE
Starter wiring burned and caused a small, localized fire in the engine compartment of the vehicle. Replacement of the starter assembly along with related engine wiring harness is necessary for vehicle operation. After mechanic review, it was determined the vehicle will catch fire upon attempt to start the vehicle. The vehicle was parked near our home when the internal burning and subsequent small fire started. The problem was reported to our nearest Hyundai dealership and the car was evaluated by the dealership to confirm the above. The car was inspected by Progressive insurance as well at the dealership and it was determined it was not included in TSB 24-01-057H recall for this VIN for the 2015 Hyundai Genesis. For this specific issue, there was zero indication this was a possibility.
NHTSA complaint #11749032 — an unverified report by a vehicle owner.
at 96,000 milesGreensboro, NC1 injured
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) and NHTSA Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (NHTSA ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
NHTSA complaint #11651770 — an unverified report by a vehicle owner.
at 96,000 milesGreensboro, NC1 injured
ELECTRICAL SYSTEM
The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) and NHTSA Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (NHTSA ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
NHTSA complaint #11651770 — an unverified report by a vehicle owner.
at 96,000 milesGreensboro, NC1 injured
ENGINE
The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) and NHTSA Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (NHTSA ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.
NHTSA complaint #11651770 — an unverified report by a vehicle owner.
Houston, TXCrash3 injured
UNKNOWN OR OTHER
After having repeat brake issues and bringing the brake issues to the attention of the authorized dealer: Steele Hyundai South Loop in Houston, TX. There was no resolution. I visited with the management of Steele Hyundai on March [XXX], 2023. I was in a car accident on March [XXX], 2023 where brake failure occurred. I took the vehicle to Firestone on March [XXX], 2023 for a full inspection. Firestone determined the brakes were not repaired properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11587885 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Cumming, GAFire
ELECTRICAL SYSTEM
Starter wiring burned and caused a small, localized fire in the engine compartment of the vehicle. Replacement of the starter assembly along with related engine wiring harness is necessary for vehicle operation. After mechanic review, it was determined the vehicle will catch fire upon attempt to start the vehicle. The vehicle was parked near our home when the internal burning and subsequent small fire started. The problem was reported to our nearest Hyundai dealership and the car was evaluated by the dealership to confirm the above. The car was inspected by Progressive insurance as well at the dealership and it was determined it was not included in TSB 24-01-057H recall for this VIN for the 2015 Hyundai Genesis. For this specific issue, there was zero indication this was a possibility.
NHTSA complaint #11749032 — an unverified report by a vehicle owner.
Cumming, GAFire
ENGINE
Starter wiring burned and caused a small, localized fire in the engine compartment of the vehicle. Replacement of the starter assembly along with related engine wiring harness is necessary for vehicle operation. After mechanic review, it was determined the vehicle will catch fire upon attempt to start the vehicle. The vehicle was parked near our home when the internal burning and subsequent small fire started. The problem was reported to our nearest Hyundai dealership and the car was evaluated by the dealership to confirm the above. The car was inspected by Progressive insurance as well at the dealership and it was determined it was not included in TSB 24-01-057H recall for this VIN for the 2015 Hyundai Genesis. For this specific issue, there was zero indication this was a possibility.
NHTSA complaint #11749032 — an unverified report by a vehicle owner.
Rosenberg, TX
ELECTRICAL SYSTEM
UNKNOWN, The car lose electricity, shutting down by itself, when I press start engine, or when I shut down engine, recently car shuts off while I drive it on highway, it didn't start until I jump start it, also it shows lights of ABS, and brakes auto hold, cruise control not working.
NHTSA complaint #11740461 — an unverified report by a vehicle owner.
Rosenberg, TX
SERVICE BRAKES
UNKNOWN, The car lose electricity, shutting down by itself, when I press start engine, or when I shut down engine, recently car shuts off while I drive it on highway, it didn't start until I jump start it, also it shows lights of ABS, and brakes auto hold, cruise control not working.
NHTSA complaint #11740461 — an unverified report by a vehicle owner.
Rosenberg, TX
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
UNKNOWN, The car lose electricity, shutting down by itself, when I press start engine, or when I shut down engine, recently car shuts off while I drive it on highway, it didn't start until I jump start it, also it shows lights of ABS, and brakes auto hold, cruise control not working.
NHTSA complaint #11740461 — an unverified report by a vehicle owner.
Abingdon, MD
SEAT BELTS
I have a 2015 Hyundai Genesis. I had an over heating issue with the car in January of 2025. Took the car to an authorized dealership, and had the repair made.a month later a code appeared on my Dash it read “PSB “. I went to have my vehicles emission’s test and the car failed. I took the car to an authorized Hyundai dealer and they said its most likely the fuel pump module, but wouldn’t know til they examined it thoroughly. After they replaced the fuel pump p module they called me and said that the seat belt positioned went bad and it was explosive. That it’s a safety feature on this model and it was caused by the fuel pump module. If the dealt belt is a safety feature and it becomes defective, shouldn’t it be under warranty? You can’t drive in my state I belted, and if the seat belt positioner is explosive isn’t that a hazard? I think the seat belt , any part of the seat belt should be a warranty item for the life of the car, especially if it’s for safety. I am now being told that there is a $1500 cost in order to fix this item.
NHTSA complaint #11734938 — an unverified report by a vehicle owner.
Tomball, TX
ELECTRICAL SYSTEM
I took my car in to Tomball Hyundai due to intermittent failure of the headlight switch and the wiper switch when both of these features are set to the ‘Auto’ setting. These are very intermittent issues, but as luck would have it, it was sprinkling on my drive to the dealership on [XXX] and I was able to capture the wiper issue via video on my phone which I shared with the service advisor. Then, fortunately, 2 days later, the service technician was able to verify the intermittent headlight failure. I was aware of a TSB (TXXH) which is meant to address this problem, however, Hyundai issued a superseded TSB a few months after the original, in which they deleted the wiper switch from the service. The 2015 Genesis multifunction switch is sold as a single integrated unit (P/N 93400-3M031), but Hyundai’s TSB 20-BE-009H-1 mandates a "hack" repair that leaves the failing wiper switch in place. It is my assertion that when Hyundai settled a class action lawsuit regarding this switch, they agreed to extend the warranty on the entirety of the Multifunction Switch Assembly (NOT just the Headlight portion of the switch) for 15 years and Unlimited mileage. The Hyundai National Customer Service Case Manager (Roobika, 714-912-2118 National Consumer Affairs) told me that my request of having the complete switch replaced was denied due to the vehicle being out of warranty and having 73,481 miles. *to be clear here - Hyundai HAS agreed to replace the Headlight switch only - their denial centers on the Wiper switch. Eager to find a solution, I suggested that I could cost-share. This was declined as well. I was only given the option of buying the whole switch myself and allowing them to provide the labor to install it. Furthermore, It is technically illogical to perform a warranty repair by disassembling an integrated unit to replace one half while ignoring the failure of the other half—especially when the labor required to access the part is identical. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
NHTSA complaint #11733724 — an unverified report by a vehicle owner.
Albuquerque, NM
UNKNOWN OR OTHER
Sunroof exploded outwards towards traffic while driving on highway. It caused a loud shot gun sound which cause occupations of our vehicle to panick none the less vehicles behind us got the shattered glass. No warning signs to even look for nor hear. Have called auto places all around us to no avail on getting it fixed. Isn't worth the insurance hike if we cannot even find someone to fix the problem. After research it seems this is a well known problem with a panoramic sunroof. Outside of warranty so we don't know what else to do.
NHTSA complaint #11727835 — an unverified report by a vehicle owner.
at 120,000 milesCharlotte, NC
POWER TRAIN
The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a traffic light or while the vehicle was in drive, the vehicle failed to move, and the engine shut off unexpectedly. Several unknown warning lights were illuminated on the instrument panel. To restart the vehicle, the driver had to shift the gear selector into park and then press the start button. The vehicle was taken to a local dealer, but the dealer was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11718710 — an unverified report by a vehicle owner.
at 120,000 milesCharlotte, NC
ENGINE
The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a traffic light or while the vehicle was in drive, the vehicle failed to move, and the engine shut off unexpectedly. Several unknown warning lights were illuminated on the instrument panel. To restart the vehicle, the driver had to shift the gear selector into park and then press the start button. The vehicle was taken to a local dealer, but the dealer was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11718710 — an unverified report by a vehicle owner.
Billings, MT
STEERING
While driving approximately 35–40 mph, the steering wheel locked unexpectedly. My [XXX] child was in the vehicle at the time. I was nearly unable to control the vehicle, creating a serious risk of a crash or fatal injury. The vehicle has a long history of electrical problems including repeated battery failures and a prior transmission replacement. Due to the steering failure, the vehicle is unsafe to operate and has not been driven since the incident. No warning lights were observed prior to the steering failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11715982 — an unverified report by a vehicle owner.
Billings, MT
ELECTRICAL SYSTEM
While driving approximately 35–40 mph, the steering wheel locked unexpectedly. My [XXX] child was in the vehicle at the time. I was nearly unable to control the vehicle, creating a serious risk of a crash or fatal injury. The vehicle has a long history of electrical problems including repeated battery failures and a prior transmission replacement. Due to the steering failure, the vehicle is unsafe to operate and has not been driven since the incident. No warning lights were observed prior to the steering failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11715982 — an unverified report by a vehicle owner.
Billings, MT
LANE DEPARTURE: ASSIST
While driving approximately 35–40 mph, the steering wheel locked unexpectedly. My [XXX] child was in the vehicle at the time. I was nearly unable to control the vehicle, creating a serious risk of a crash or fatal injury. The vehicle has a long history of electrical problems including repeated battery failures and a prior transmission replacement. Due to the steering failure, the vehicle is unsafe to operate and has not been driven since the incident. No warning lights were observed prior to the steering failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11715982 — an unverified report by a vehicle owner.
Chapel Hill, TN
POWER TRAIN
The vehicle exhibits a severe vibration and shaking at normal highway speeds, most notably around 70–80 mph. The condition is repeatable and occurs during steady freeway driving. The vibration is strong enough that the vehicle feels unstable and unsafe to operate at typical highway speeds. This condition significantly affects safe freeway operation. Due to the severity of the shaking, I no longer feel comfortable or safe driving the vehicle at or above normal traffic speeds, which increases risk when merging, maintaining speed with traffic, or responding to road conditions. The problem has been reproduced and confirmed by authorized dealerships. Multiple inspections and repair attempts have been performed over several months for the same vibration concern. Major drivetrain components, including the rear differential and driveshaft, were replaced, but the vibration remains unresolved. The servicing dealer has stated they do not have a further diagnostic path and are unable to continue addressing the issue. The issue has been ongoing since approximately November 2024 and has not been resolved despite repeated service visits. No warning lights or messages are present. The vibration is speed-dependent rather than engine-speed-dependent. The vehicle remains available for inspection upon request.
NHTSA complaint #11715137 — an unverified report by a vehicle owner.
Chapel Hill, TN
STEERING
The vehicle exhibits a severe vibration and shaking at normal highway speeds, most notably around 70–80 mph. The condition is repeatable and occurs during steady freeway driving. The vibration is strong enough that the vehicle feels unstable and unsafe to operate at typical highway speeds. This condition significantly affects safe freeway operation. Due to the severity of the shaking, I no longer feel comfortable or safe driving the vehicle at or above normal traffic speeds, which increases risk when merging, maintaining speed with traffic, or responding to road conditions. The problem has been reproduced and confirmed by authorized dealerships. Multiple inspections and repair attempts have been performed over several months for the same vibration concern. Major drivetrain components, including the rear differential and driveshaft, were replaced, but the vibration remains unresolved. The servicing dealer has stated they do not have a further diagnostic path and are unable to continue addressing the issue. The issue has been ongoing since approximately November 2024 and has not been resolved despite repeated service visits. No warning lights or messages are present. The vibration is speed-dependent rather than engine-speed-dependent. The vehicle remains available for inspection upon request.
NHTSA complaint #11715137 — an unverified report by a vehicle owner.
Chapel Hill, TN
SUSPENSION
The vehicle exhibits a severe vibration and shaking at normal highway speeds, most notably around 70–80 mph. The condition is repeatable and occurs during steady freeway driving. The vibration is strong enough that the vehicle feels unstable and unsafe to operate at typical highway speeds. This condition significantly affects safe freeway operation. Due to the severity of the shaking, I no longer feel comfortable or safe driving the vehicle at or above normal traffic speeds, which increases risk when merging, maintaining speed with traffic, or responding to road conditions. The problem has been reproduced and confirmed by authorized dealerships. Multiple inspections and repair attempts have been performed over several months for the same vibration concern. Major drivetrain components, including the rear differential and driveshaft, were replaced, but the vibration remains unresolved. The servicing dealer has stated they do not have a further diagnostic path and are unable to continue addressing the issue. The issue has been ongoing since approximately November 2024 and has not been resolved despite repeated service visits. No warning lights or messages are present. The vibration is speed-dependent rather than engine-speed-dependent. The vehicle remains available for inspection upon request.
NHTSA complaint #11715137 — an unverified report by a vehicle owner.
Raleigh, NC
UNKNOWN OR OTHER
My car has previously been reported for having issues with electrical problems that I have had to fight the manufacturer to get repaired unsuccessfully.I am constantly experiencing and smelling burning in my dash when I crank the car. Car is no longer under warranty, so therefore, I cannot afford to continue to go in and report the same problem over and over again.My turn signal bulbs are constantly blowing, and I'm having to replace them at a rate that is not normal.I'm sure this is all related.
NHTSA complaint #11714810 — an unverified report by a vehicle owner.
Raleigh, NC
ELECTRICAL SYSTEM
My car has previously been reported for having issues with electrical problems that I have had to fight the manufacturer to get repaired unsuccessfully.I am constantly experiencing and smelling burning in my dash when I crank the car. Car is no longer under warranty, so therefore, I cannot afford to continue to go in and report the same problem over and over again.My turn signal bulbs are constantly blowing, and I'm having to replace them at a rate that is not normal.I'm sure this is all related.
NHTSA complaint #11714810 — an unverified report by a vehicle owner.
Raleigh, NC
ENGINE
My car has previously been reported for having issues with electrical problems that I have had to fight the manufacturer to get repaired unsuccessfully.I am constantly experiencing and smelling burning in my dash when I crank the car. Car is no longer under warranty, so therefore, I cannot afford to continue to go in and report the same problem over and over again.My turn signal bulbs are constantly blowing, and I'm having to replace them at a rate that is not normal.I'm sure this is all related.
NHTSA complaint #11714810 — an unverified report by a vehicle owner.
South Prince George, VA
UNKNOWN OR OTHER
I sent a letter to the Hyundai Motor America LEGAL DEPARTMENT on 2 Jan 25. I see this as a major concern and safety problem for my grand kids, my family and myself. My car is a 2015 Hyundai Genesis VIN#: [XXX] four door sedan. The back left side passenger door coupler and handle have broken off the car between April and August 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the back coupler and handle. The Hyundai dealership informed me that all they needed to do is to order a new back door coupler and have it painted. After that, then they will call me once they’ve received the back door coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back door coupler and handle to be put back on the left side passenger car door. I’ve scheduled the appointment to have the back door coupler and handle to be put back on the car. Everything was completed. Now, the back right side passenger door coupler and handle have broken off in December 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the right side back door coupler and handle. I’ve went through the same process above in getting the right side back door coupler and handle to be put back on. The Hyundai dealership informed me that all they needed to do is to order a new back coupler and have it painted. After that, then they will call me once they’ve received the back coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back coupler and handle to be put back on the right-side of the passenger door. I informed them that I will be scared if I’m in an accident, and I can’t get my grand kids or family out of the car because of the couplers and handles are broken off and the safety lock is on. I asked if there was a recall on the car for the door couplers or if there was a permanent fix or not? NO! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
NHTSA complaint #11712380 — an unverified report by a vehicle owner.
Wayland, MI
STEERING
So there are TWO main points of concern on this vehicle, number 1 being the steering racks. Many other people have had the same issue as myself. Steering rack completely shut down about a year ago on the freeway, rendering my steering completely useless which was extremely dangerous. 8K repair bill that Hyundai will not acknowledge. Now that comes to my 2ND point, the oil pressure sensor switch. It’s more common than the steering racks. Many owners are reporting it as low at 40-50K miles, yet there’s an open recall in Korea for this exact problem. But the USA does not get any acknowledgment for it??? Yet another costly repair due to defective engineering. Might I add as well, the transmissions Prior to 2018 no matter if you’ve had them replaced, they end up failing and people get absolutely 0 help with them. It’s ridiculous and these issue can eventually cost someone their life some day.
NHTSA complaint #11712020 — an unverified report by a vehicle owner.
Wayland, MI
ENGINE
So there are TWO main points of concern on this vehicle, number 1 being the steering racks. Many other people have had the same issue as myself. Steering rack completely shut down about a year ago on the freeway, rendering my steering completely useless which was extremely dangerous. 8K repair bill that Hyundai will not acknowledge. Now that comes to my 2ND point, the oil pressure sensor switch. It’s more common than the steering racks. Many owners are reporting it as low at 40-50K miles, yet there’s an open recall in Korea for this exact problem. But the USA does not get any acknowledgment for it??? Yet another costly repair due to defective engineering. Might I add as well, the transmissions Prior to 2018 no matter if you’ve had them replaced, they end up failing and people get absolutely 0 help with them. It’s ridiculous and these issue can eventually cost someone their life some day.
NHTSA complaint #11712020 — an unverified report by a vehicle owner.
Anchorage, AK
UNKNOWN OR OTHER
Vehicle: 2015 Hyundai Genesis sedan (3.8L) Issue Type: Exterior Lighting / Electrical System Description of the Problem: I am reporting an intermittent electrical failure affecting the rear lighting and backup safety systems on my 2015 Hyundai Genesis. The vehicle’s reverse lights, tail lights, and backup camera intermittently fail and flicker, especially when the trunk is opened or moved. This behavior has worsened over time. The failure appears to be related to wiring in the trunk area, as opening or closing the trunk causes the lights and camera to flicker or stop functioning. This issue affects multiple systems simultaneously, including: •Reverse (backup) lights •Tail lights •Backup camera License plate lighting The reverse lights and backup camera sometimes do not function at night, and the tail lights may flicker or go out. Safety Incident / Near Miss: At night, while backing up, I nearly struck a pedestrian because: •I could not clearly see behind the vehicle due to the backup camera and reverse lights not functioning, and •The pedestrian did not realize the vehicle was backing up because the reverse lights were not illuminated. No injury occurred, but this was a serious near-miss involving a pedestrian at night. Additional Information: I have since learned that Hyundai has issued a Technical Service Bulletin (TSB) for 2015–2016 Genesis vehicles related to damage or failure of the trunk wiring harness, which can cause loss of rear lighting and backup camera function. My vehicle’s symptoms match the conditions described in the bulletin. This issue appears to be a design-related wiring failure caused by normal trunk operation, not misuse or modification. Current Status: The problem is ongoing and worsening. Rear lighting and backup safety systems are unreliable and fail intermittently without warning.
NHTSA complaint #11705708 — an unverified report by a vehicle owner.
Anchorage, AK
EXTERIOR LIGHTING
Vehicle: 2015 Hyundai Genesis sedan (3.8L) Issue Type: Exterior Lighting / Electrical System Description of the Problem: I am reporting an intermittent electrical failure affecting the rear lighting and backup safety systems on my 2015 Hyundai Genesis. The vehicle’s reverse lights, tail lights, and backup camera intermittently fail and flicker, especially when the trunk is opened or moved. This behavior has worsened over time. The failure appears to be related to wiring in the trunk area, as opening or closing the trunk causes the lights and camera to flicker or stop functioning. This issue affects multiple systems simultaneously, including: •Reverse (backup) lights •Tail lights •Backup camera License plate lighting The reverse lights and backup camera sometimes do not function at night, and the tail lights may flicker or go out. Safety Incident / Near Miss: At night, while backing up, I nearly struck a pedestrian because: •I could not clearly see behind the vehicle due to the backup camera and reverse lights not functioning, and •The pedestrian did not realize the vehicle was backing up because the reverse lights were not illuminated. No injury occurred, but this was a serious near-miss involving a pedestrian at night. Additional Information: I have since learned that Hyundai has issued a Technical Service Bulletin (TSB) for 2015–2016 Genesis vehicles related to damage or failure of the trunk wiring harness, which can cause loss of rear lighting and backup camera function. My vehicle’s symptoms match the conditions described in the bulletin. This issue appears to be a design-related wiring failure caused by normal trunk operation, not misuse or modification. Current Status: The problem is ongoing and worsening. Rear lighting and backup safety systems are unreliable and fail intermittently without warning.
NHTSA complaint #11705708 — an unverified report by a vehicle owner.
Anchorage, AK
ELECTRICAL SYSTEM
Vehicle: 2015 Hyundai Genesis sedan (3.8L) Issue Type: Exterior Lighting / Electrical System Description of the Problem: I am reporting an intermittent electrical failure affecting the rear lighting and backup safety systems on my 2015 Hyundai Genesis. The vehicle’s reverse lights, tail lights, and backup camera intermittently fail and flicker, especially when the trunk is opened or moved. This behavior has worsened over time. The failure appears to be related to wiring in the trunk area, as opening or closing the trunk causes the lights and camera to flicker or stop functioning. This issue affects multiple systems simultaneously, including: •Reverse (backup) lights •Tail lights •Backup camera License plate lighting The reverse lights and backup camera sometimes do not function at night, and the tail lights may flicker or go out. Safety Incident / Near Miss: At night, while backing up, I nearly struck a pedestrian because: •I could not clearly see behind the vehicle due to the backup camera and reverse lights not functioning, and •The pedestrian did not realize the vehicle was backing up because the reverse lights were not illuminated. No injury occurred, but this was a serious near-miss involving a pedestrian at night. Additional Information: I have since learned that Hyundai has issued a Technical Service Bulletin (TSB) for 2015–2016 Genesis vehicles related to damage or failure of the trunk wiring harness, which can cause loss of rear lighting and backup camera function. My vehicle’s symptoms match the conditions described in the bulletin. This issue appears to be a design-related wiring failure caused by normal trunk operation, not misuse or modification. Current Status: The problem is ongoing and worsening. Rear lighting and backup safety systems are unreliable and fail intermittently without warning.
NHTSA complaint #11705708 — an unverified report by a vehicle owner.