FaultScore

2025 Hyundai Ioniq 5 driver assist problems

49 of the 464 complaints about the 2025 Hyundai Ioniq 5 are about the driver-assist systems — 11% of everything reported for this model year.

A

49

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Adaptive Cruise Control 19 38.8%
Assist 15 30.6%
Warning 7 14.3%
Warnings 4 8.2%
Automatic Emergency Braking 3 6.1%
Blind Spot Detection 1 2.0%

Driver Assist & Collision Avoidance across every Hyundai Ioniq 5 year

2022 32 21.2%
2023 48 31.8%
2024 11 7.3%
2025 49 32.5%
2026 11 7.3%

What owners said

Filed with NHTSA, in their own words.

Newport News, VA

LANE DEPARTURE: ASSIST

When I use the adaptive cruise control and use the lane keeping assistance the system keeps giving me an error message that I'm not looking at the road. I believe this is a known problem and Hyundai pushed an software fix TSB 25-G1-16H in November 2025. My car appears to have the update but still repeatedly gives me the same error message. It's very distracting and since the error message flashes on dash where you usually see the camera monitoring right side of car that feature is impaired. I have had at dealership twice and while the technician knows its an issue there's nothing they can do without Hyundai's decision to correctly fix with software update. I am over 6' tall and where glasses, two things I can't change.

NHTSA complaint #11756527 — an unverified report by a vehicle owner.

Newport News, VA

LANE DEPARTURE: WARNING

When I use the adaptive cruise control and use the lane keeping assistance the system keeps giving me an error message that I'm not looking at the road. I believe this is a known problem and Hyundai pushed an software fix TSB 25-G1-16H in November 2025. My car appears to have the update but still repeatedly gives me the same error message. It's very distracting and since the error message flashes on dash where you usually see the camera monitoring right side of car that feature is impaired. I have had at dealership twice and while the technician knows its an issue there's nothing they can do without Hyundai's decision to correctly fix with software update. I am over 6' tall and where glasses, two things I can't change.

NHTSA complaint #11756527 — an unverified report by a vehicle owner.

Newport News, VA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When I use the adaptive cruise control and use the lane keeping assistance the system keeps giving me an error message that I'm not looking at the road. I believe this is a known problem and Hyundai pushed an software fix TSB 25-G1-16H in November 2025. My car appears to have the update but still repeatedly gives me the same error message. It's very distracting and since the error message flashes on dash where you usually see the camera monitoring right side of car that feature is impaired. I have had at dealership twice and while the technician knows its an issue there's nothing they can do without Hyundai's decision to correctly fix with software update. I am over 6' tall and where glasses, two things I can't change.

NHTSA complaint #11756527 — an unverified report by a vehicle owner.

Rancho Santa Margarita, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The driver attention warning feature is defective and often requires you to take your eyes off the road and stare at the DAW sensor in order to eliminate the car's constant "attention" warnings. Even while looking straight ahead while driving, the DAW is often erroneous and will disengage safety features (e.g., lane keeping assist, adaptive cruise control, etc.) because the DAW erroneously thinks that the driver is not paying attention. As another example, if you are driving uphill/downhill or on a curved road and are looking at the road ahead of you at a slight angle, the DAW will erroneously report that the driver isn't paying attention. The system will then disable the cruise control and lane keeping assist, creating a hazardous situation. Alternatively, the driver can look DOWN (not looking at the road) at the DAW sensor and stare at it until the car reacts. This takes your eyes off of the road and creates hazardous situations. As someone who wears prescription glasses, the problem is even worse. I cannot set a comfortable seat/steering wheel configuration where the DAW can "see" through my prescription glasses. If I want to drive in my normal position, I either need to take my glasses off or turn off the safety features (e.g. lane keeping assist and adaptive cruise control) in order to drive. Hyundai is well aware of this problem and it exists across much of the Hyundai and Kia platforms. Dealerships say that the car is working as intended. In reality, the defective DAW system creates more risk and contributes to a significantly less safe ride (as I'm constantly taking my eyes off the road to stare at the darn sensor).

NHTSA complaint #11744555 — an unverified report by a vehicle owner.

Rancho Santa Margarita, CA

LANE DEPARTURE: WARNING

The driver attention warning feature is defective and often requires you to take your eyes off the road and stare at the DAW sensor in order to eliminate the car's constant "attention" warnings. Even while looking straight ahead while driving, the DAW is often erroneous and will disengage safety features (e.g., lane keeping assist, adaptive cruise control, etc.) because the DAW erroneously thinks that the driver is not paying attention. As another example, if you are driving uphill/downhill or on a curved road and are looking at the road ahead of you at a slight angle, the DAW will erroneously report that the driver isn't paying attention. The system will then disable the cruise control and lane keeping assist, creating a hazardous situation. Alternatively, the driver can look DOWN (not looking at the road) at the DAW sensor and stare at it until the car reacts. This takes your eyes off of the road and creates hazardous situations. As someone who wears prescription glasses, the problem is even worse. I cannot set a comfortable seat/steering wheel configuration where the DAW can "see" through my prescription glasses. If I want to drive in my normal position, I either need to take my glasses off or turn off the safety features (e.g. lane keeping assist and adaptive cruise control) in order to drive. Hyundai is well aware of this problem and it exists across much of the Hyundai and Kia platforms. Dealerships say that the car is working as intended. In reality, the defective DAW system creates more risk and contributes to a significantly less safe ride (as I'm constantly taking my eyes off the road to stare at the darn sensor).

NHTSA complaint #11744555 — an unverified report by a vehicle owner.

Rancho Santa Margarita, CA

LANE DEPARTURE: ASSIST

The driver attention warning feature is defective and often requires you to take your eyes off the road and stare at the DAW sensor in order to eliminate the car's constant "attention" warnings. Even while looking straight ahead while driving, the DAW is often erroneous and will disengage safety features (e.g., lane keeping assist, adaptive cruise control, etc.) because the DAW erroneously thinks that the driver is not paying attention. As another example, if you are driving uphill/downhill or on a curved road and are looking at the road ahead of you at a slight angle, the DAW will erroneously report that the driver isn't paying attention. The system will then disable the cruise control and lane keeping assist, creating a hazardous situation. Alternatively, the driver can look DOWN (not looking at the road) at the DAW sensor and stare at it until the car reacts. This takes your eyes off of the road and creates hazardous situations. As someone who wears prescription glasses, the problem is even worse. I cannot set a comfortable seat/steering wheel configuration where the DAW can "see" through my prescription glasses. If I want to drive in my normal position, I either need to take my glasses off or turn off the safety features (e.g. lane keeping assist and adaptive cruise control) in order to drive. Hyundai is well aware of this problem and it exists across much of the Hyundai and Kia platforms. Dealerships say that the car is working as intended. In reality, the defective DAW system creates more risk and contributes to a significantly less safe ride (as I'm constantly taking my eyes off the road to stare at the darn sensor).

NHTSA complaint #11744555 — an unverified report by a vehicle owner.

Grafton, MA, MA

LANE DEPARTURE: WARNING

While using Highway Driving Assist/Lane Following Assist on Interstate highways, lane markings frequently disappear on overpasses and in construction areas. When this occurs, lane-centering assistance silently disengages. The only indication is a small dashboard icon changing color. There is no audible warning, steering wheel vibration, or other prominent alert. The vehicle may begin drifting before the driver realizes steering assistance has been lost. Observed repeatedly on Massachusetts highways, including I-495 and I-290. This creates an unexpected and serious safety issue, potentially resulting in an accident. I had this happen during a recent trip, and multiple times the car wandered towards an adjacent lane. It caused me to lose confidence in the system, and to maintain constant vigilance, gripping the wheel tightly at all times. Had I not done so, I’m sure I would have had an incident. Who watches the dashboard all the time? The driver's eyes are supposed to be on the road ahead, especially when approaching an overpass. Had they incorporated an audible or tactile alert, this would have greatly increased the driver’s awareness and potentially avoid a crash. Since the system obviously knows when it has disengaged, it would be a simple matter to implement this. My preference would be steering wheel vibration.

NHTSA complaint #11741733 — an unverified report by a vehicle owner.

Grafton, MA, MA

LANE DEPARTURE: ASSIST

While using Highway Driving Assist/Lane Following Assist on Interstate highways, lane markings frequently disappear on overpasses and in construction areas. When this occurs, lane-centering assistance silently disengages. The only indication is a small dashboard icon changing color. There is no audible warning, steering wheel vibration, or other prominent alert. The vehicle may begin drifting before the driver realizes steering assistance has been lost. Observed repeatedly on Massachusetts highways, including I-495 and I-290. This creates an unexpected and serious safety issue, potentially resulting in an accident. I had this happen during a recent trip, and multiple times the car wandered towards an adjacent lane. It caused me to lose confidence in the system, and to maintain constant vigilance, gripping the wheel tightly at all times. Had I not done so, I’m sure I would have had an incident. Who watches the dashboard all the time? The driver's eyes are supposed to be on the road ahead, especially when approaching an overpass. Had they incorporated an audible or tactile alert, this would have greatly increased the driver’s awareness and potentially avoid a crash. Since the system obviously knows when it has disengaged, it would be a simple matter to implement this. My preference would be steering wheel vibration.

NHTSA complaint #11741733 — an unverified report by a vehicle owner.

Folsom, CA

LANE DEPARTURE: ASSIST

The Driver Attention Warning system fails every time I put the car in Cruise Control. I have adjusted my seat and the steering column but no relief. I have removed my hat and sunglasses with no relief. I have my hands at 8 and 4. The DAW IR tracking causes a visual warning in the dashboard and then a horrific cacophony if I try to ignore the warning. Two weeks ago an OTA was downloaded which purported to improve the sensitivity of head movement. It is not improved, if anything it is quicker to warn. In settings I turned off the Lane Following Assist and Driver Warning Assist each time I start the car. This does nothing to impact the failure of the DAW. The lack of Cruise Control on long drives causes fatigue and does not help with safety. The constant harassment of the DAW warning does not lend to safer driver. This whole system is intrusive and not making driving safer.

NHTSA complaint #11739295 — an unverified report by a vehicle owner.

Palo Alto, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The vehicle’s driver monitoring / Forward Attention Warning system repeatedly gives false inattentive-driver warnings during normal highway driving, even when I am actively watching the road and driving normally. The system does not appear to function reliably with ordinary sunglasses and common driving conditions. The issue happens frequently when wearing sunglasses. The system incorrectly determines that I am not paying attention, despite looking directly ahead at the roadway. When this happens, Highway Driving Assist and lane-centering functions may disengage or become unavailable. This occurs in normal daytime driving conditions and appears overly sensitive to environmental factors, including reflections, lighting conditions, and driver seating position. I typically receive multiple false warnings during a single drive. This is a significant safety concern because: Driver assistance features can unexpectedly disengage during highway driving. The repeated false warnings are extremely distracting and can result in drivers ignoring or becoming desensitized to alerts. There are many similar owner reports online describing the same issue with Hyundai’s driver-monitoring system. Hyundai has issued a technical bulletin describing the problem but has made no indication that it intends to fix this significant flaw. My vehicle's software is fully up-to-date.

NHTSA complaint #11738604 — an unverified report by a vehicle owner.

Palo Alto, CA

LANE DEPARTURE: ASSIST

The vehicle’s driver monitoring / Forward Attention Warning system repeatedly gives false inattentive-driver warnings during normal highway driving, even when I am actively watching the road and driving normally. The system does not appear to function reliably with ordinary sunglasses and common driving conditions. The issue happens frequently when wearing sunglasses. The system incorrectly determines that I am not paying attention, despite looking directly ahead at the roadway. When this happens, Highway Driving Assist and lane-centering functions may disengage or become unavailable. This occurs in normal daytime driving conditions and appears overly sensitive to environmental factors, including reflections, lighting conditions, and driver seating position. I typically receive multiple false warnings during a single drive. This is a significant safety concern because: Driver assistance features can unexpectedly disengage during highway driving. The repeated false warnings are extremely distracting and can result in drivers ignoring or becoming desensitized to alerts. There are many similar owner reports online describing the same issue with Hyundai’s driver-monitoring system. Hyundai has issued a technical bulletin describing the problem but has made no indication that it intends to fix this significant flaw. My vehicle's software is fully up-to-date.

NHTSA complaint #11738604 — an unverified report by a vehicle owner.

Cherry Hill, NJ

FORWARD COLLISION AVOIDANCE: WARNINGS

The emergency steering will engage at random times. The car makes a loud noise, a light on the dashboard illuminates, and the car will try to drive into another lane. This happens at least once a week, and it has never happened when there was another car around, so I wasn't about to get into a collision. It has happened when there is construction and the lane markers are unclear, when the road is a little wet and other times I can't explain. I have always been able to shove it back into the lane I want to be in, but this also seems incredibly unsafe. It could drive me into any sort of situation involving other cars or off the edge of a road. I've Googled and I am not alone in experiencing this problems. I reported this twice to Hyundai customer service.

NHTSA complaint #11736141 — an unverified report by a vehicle owner.

Dublin, OH

FORWARD COLLISION AVOIDANCE: WARNINGS

A collision occurred when the vehicle failed to detect a stationary stop‑sign pole directly in front of it. The forward collision‑avoidance system did not provide any braking assistance or intervention before impact. The vehicle is equipped with the full safety and driver‑assistance package, including camera and radar‑based collision‑avoidance features, so the system was expected to recognize an obstacle in the vehicle’s path. The failure created a safety risk because the vehicle did not respond to an object directly ahead, and the driver relied on the advertised safety features to help prevent or mitigate such collisions.

NHTSA complaint #11735686 — an unverified report by a vehicle owner.

Dublin, OH

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

A collision occurred when the vehicle failed to detect a stationary stop‑sign pole directly in front of it. The forward collision‑avoidance system did not provide any braking assistance or intervention before impact. The vehicle is equipped with the full safety and driver‑assistance package, including camera and radar‑based collision‑avoidance features, so the system was expected to recognize an obstacle in the vehicle’s path. The failure created a safety risk because the vehicle did not respond to an object directly ahead, and the driver relied on the advertised safety features to help prevent or mitigate such collisions.

NHTSA complaint #11735686 — an unverified report by a vehicle owner.

Incline Village, NV

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

1 Vehicle fails to start x 6 , dealer unable to fix, falsely identified 2 documented DTCs P31C507 specifically indicates a "possible condition with your Vehicle Control Unit (VCU) / Low DC-DC Converter (LDC)" dealer stated as charger problem when this is often associated with thousands of ICCU problems in this vehicle 2 many ADAS cruise control faults. A vehicle slows and, once stopped, at freeway speed on corners or when a large vehicle is in a nearby, separate lane. Fails to detect the vehicle in the next lane when activating lane change. 3. Keys and door locks fail electronic unlock and falsely lock the vehicle on approach. 4 decreased charging speed associated with a known prevalent main battery failure, and occasional main battery cell differential. 5 voice commands fail in the native and CarPlay app 6. Dealers unable to fix, give a delayed 2-week appointment and state that the car is out of service for a week or more with a loaner vehicle.

NHTSA complaint #11724482 — an unverified report by a vehicle owner.

Incline Village, NV

LANE DEPARTURE: ASSIST

1 Vehicle fails to start x 6 , dealer unable to fix, falsely identified 2 documented DTCs P31C507 specifically indicates a "possible condition with your Vehicle Control Unit (VCU) / Low DC-DC Converter (LDC)" dealer stated as charger problem when this is often associated with thousands of ICCU problems in this vehicle 2 many ADAS cruise control faults. A vehicle slows and, once stopped, at freeway speed on corners or when a large vehicle is in a nearby, separate lane. Fails to detect the vehicle in the next lane when activating lane change. 3. Keys and door locks fail electronic unlock and falsely lock the vehicle on approach. 4 decreased charging speed associated with a known prevalent main battery failure, and occasional main battery cell differential. 5 voice commands fail in the native and CarPlay app 6. Dealers unable to fix, give a delayed 2-week appointment and state that the car is out of service for a week or more with a loaner vehicle.

NHTSA complaint #11724482 — an unverified report by a vehicle owner.

San Antonio, FL

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When in cruise control, the driver attention warning message appears regardless of where my eyes might be, whether I am wearing glasses or sunglasses or not, with nothing obstucting the sensor, with the steering wheel adjusted higher or lower. I have since May of 2025 tried to figure out how to get it to work properly to no avail. The warning continues to appear with an alarm ubntil it turns the motor off completely, even at highway speed causing an extremely dangerous situation. Additionally, I depend on the cruise control to help me maintain a safe, legal speed. This malfunction, rather than being a safety feature, is a distraction to safe driving. It CAUSES distraction, rather than provide safety. Hyundai is fully aware of this deficiency, yet has not addressed it I know that Many have experienced this smae problem. It is time for a recall to remedy this problem.

NHTSA complaint #11719870 — an unverified report by a vehicle owner.

Wheeling, IL

FORWARD COLLISION AVOIDANCE: WARNINGS

In-Cabin Camera Unit Replacement - The in- cabin camera unit needs replacement due to a communication failure with the ICC module. Technicians confirmed proper power, ground, and CAN system continuity to the module but encountered a persistent 'ROM ID check failed' error. Replacing the unit can restore proper communication and functionality of the camera system.

NHTSA complaint #11717518 — an unverified report by a vehicle owner.

Redlands, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Have had the 2025 model for 4 months now. Absolutely love everything about it except the driver attention system. I leased this car and honestly if I can't figure out a solution there is no way I'm buying it at the end of the lease. I'm 6'1". I don't know what it is about how I have the seat/wheel situated but I get constant nags about "take a break" or "take control of the vehicle". My hands are literally at 10/2 and I'm staring into the sensor and it's still yelling at me. Today I thought the car was literally going to shut off thinking that I feel asleep or something. I also wear glasses if that has any effect on this system

NHTSA complaint #11711693 — an unverified report by a vehicle owner.

Ridgeville, SC

LANE DEPARTURE: ASSIST

The Lane Keeping Assist works well and is very useful. Unfortunately it is combined with the infrared eye monitor system, which is very flaky and does not work well with prescription glasses when sunlight comes in from the front or side. It provides many false warnings, but cannot be turned off without losing the Lane Keeping Assist. If I drive without my glasses, it works fine, but it seems counter-productive to make me lose a good functioning system by tying it to a flaky not-useful monitor.

NHTSA complaint #11709710 — an unverified report by a vehicle owner.

Chelmsford, MA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I am reporting a serious safety defect involving my 2025 Hyundai Ioniq 5 (lease vehicle, brand new). While driving on a highway in Massachusetts during snowy conditions, the vehicle suddenly displayed a critical warning message “Stop and Check Power Supply” and lost power, forcing us to stop on the highway. There were two children in the vehicle, and the situation was life-threatening due to traffic speed, weather conditions, and lack of a safe shoulder. The vehicle is new and under lease, and this type of failure is unacceptable and extremely dangerous. The car had to be towed to Hyundai of Braintree, MA. This is a serious safety failure, not a comfort or convenience issue. I am concerned this defect could result in serious injury or death if it happens again, either to my family or to others. I am requesting a formal investigation into this defect.

NHTSA complaint #11708214 — an unverified report by a vehicle owner.

Black Mountain, NC

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When using cruise control the Driver Warning Alert sends visible and audible alerts (Keep your eyes on the road) even when I'm looking straight ahead, not wearing glasses, and not blocking the camera. I have tried multiple steering wheel angles and seat positions. At times I can drive for 30 minutes with no alarms but at other times it goes off every 30 seconds. This takes my attention away from my driving as I work on cancelling the alarm and puts me in a dangerous situation - exactly the opposite of its intended use. I have taken it to the dealer who claims there is nothing they can do about it even though two of their service reps told me they have the same problem. I have contacted Hyundai and they claim that the feature is acting as it was designed and refuse to fix it. On a long trip this can drive you crazy and forces me NOT to use cruise control which further takes my attention off of the road as I'm constantly monitoring my speed to avoid speeding.

NHTSA complaint #11705476 — an unverified report by a vehicle owner.

Cotati, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Despite going back to the dealer to address the issue, and trying all the recommended modifications, the Forward Attention Warning (FAW) goes off repeatedly when the car is utilizing adaptive cruise control. I have written and called Hyundai National to ask to defeat this feature and it is not allowed. This FAW alarm (ironically) diverts my attention from driving as I am having to constantly respond to the alarm. I need the adaptive cruise control in certain situations and Hyundai will not allow me to override the FAW when the car is in adaptive cruise control. Other cars allow for this feature to be fully defeated (e.g. Toyota Prius Prime). I am worried I will have an accident because I am distracted by this alarm going off.

NHTSA complaint #11700113 — an unverified report by a vehicle owner.

los Angeles, CA

LANE DEPARTURE: BLIND SPOT DETECTION

1. Component/System: One-pedal driving / regenerative braking (i-Pedal mode). Vehicle is available for inspecti On three separate occasions since leasing the vehicle in April, 2025, the vehicle failed to decelerate when i-Pedal mode was active and I fully released the accelerator pedal. Instead of slowing immediately as expected, the car continued maintaining speed for a few seconds before eventually reducing speed. In all instances, the accelerator pedal returned fully to its default position, and my foot was completely off the pedal. My foot was hovering over the brake and prepared to brake manually. This unexpected continued acceleration created a safety risk, particularly in situations where I anticipated immediate slowing. Safety Risk: This behavior increases the risk of rear-end collisions or reduced reaction time in traffic. It causes uncertainty in vehicle response and requires sudden manual braking when the system fails to operate correctly. Inspection/Reproduction: The dealership has inspected the vehicle and has denied existence of any issues. Warning Lamps/Messages: No warning lamps or messages appeared before or during the events. ⸻ 2. Component/System: Blind spot monitoring / driver assistance sensors Since acquiring the vehicle, the blind spot monitoring system routinely activates warnings when vehicles are more than one lane away, not in the adjacent lane. This results in frequent false warnings, especially on multi-lane highways. Safety Risk: The false alerts cause distraction and hesitation during lane changes. The system startles the driver and forces additional visual checks beyond normal safe driving practice, increasing cognitive load and reducing confidence in the system’s accuracy. Inspection/Reproduction: This behavior is frequent and occasionally reproducible. Warning Lamps/Messages: System behaves as if detecting vehicles in blind spot even when lanes are clear.

NHTSA complaint #11697678 — an unverified report by a vehicle owner.

North Abington Township, PA

LANE DEPARTURE: WARNING

FORWARD ATTENTION WARNING system incorrectly detects a driver's lack of attention when I drive wearing sunglasses consistently. Many times it will incorrectly detect lack of attention while not wearing sunglasses. The camera has perfect line of sight to my eyes. Turning the system off through the Driver Assistance features does not stop the problem. It drives me crazy and I'm unable to identify any solution to this problem and I have learned this is a very common problem with this year and model.

NHTSA complaint #11695655 — an unverified report by a vehicle owner.

Dallas, TX

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I turned on adaptive cruise control while on the highway and got an alert from the Forward Attention Warning system that I wasn't paying attention even though I was looking out at the road normally. The car eventually decided this meant I was unresponsive and initiated an automatic Emergency Stop in the middle of the highway. The only way I could get the adaptive cruise control to work as expected was to remove my glasses, which I need to see clearly and drive safely. I was able to disable the Adaptive Cruise Control and continue driving normally before the car stopped in the highway, but this seems like it could create a dangerous situation. After a bit of testing, I found that Forward Attention Warning system did not work with some pairs of my prescription glasses and some non-prescription sunglasses I use when I wear contact lenses. There does not appear to be a way to disable the Forward Attention Warning when using cruise control.

NHTSA complaint #11694576 — an unverified report by a vehicle owner.

Oklahoma City, OK

LANE DEPARTURE: WARNING

The car has a highway driving assist (HDA) system, but the system will not work when I am wearing sunglasses. It also has a lane assist system that is supposed to steer the car for you but it also fails and gives a message that the driver is not paying attention. The driver attention alert will not go away as long as I am wearing sun glasses. If I remove the sun glasses it works fine. Hyundai says I have to wear different sun glasses, but I have tried 4 kinds and none of them work with the system. They refuse to make any changes or repairs to the system.

NHTSA complaint #11694415 — an unverified report by a vehicle owner.

Oklahoma City, OK

LANE DEPARTURE: ASSIST

The car has a highway driving assist (HDA) system, but the system will not work when I am wearing sunglasses. It also has a lane assist system that is supposed to steer the car for you but it also fails and gives a message that the driver is not paying attention. The driver attention alert will not go away as long as I am wearing sun glasses. If I remove the sun glasses it works fine. Hyundai says I have to wear different sun glasses, but I have tried 4 kinds and none of them work with the system. They refuse to make any changes or repairs to the system.

NHTSA complaint #11694415 — an unverified report by a vehicle owner.

Oklahoma City, OK

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The car has a highway driving assist (HDA) system, but the system will not work when I am wearing sunglasses. It also has a lane assist system that is supposed to steer the car for you but it also fails and gives a message that the driver is not paying attention. The driver attention alert will not go away as long as I am wearing sun glasses. If I remove the sun glasses it works fine. Hyundai says I have to wear different sun glasses, but I have tried 4 kinds and none of them work with the system. They refuse to make any changes or repairs to the system.

NHTSA complaint #11694415 — an unverified report by a vehicle owner.

Richmond, CA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The lane-keeping assistance system on this vehicle is equipped with a "driver attention monitoring system" that is meant to tell if the driver has his or her attention focused off the road. The trouble is that this system is far too sensitive and prone to very loud and distracting false alarms to the point where it becomes *MUCH* more distracting than the distractions it is meant to prevent. I almost lost control of the vehicle at freeway speeds once because the system alarmed so suddenly and loudly that it startled me. This needs to be fixed.

NHTSA complaint #11694208 — an unverified report by a vehicle owner.

Other 2025 Hyundai Ioniq 5 problems

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