2019 Hyundai Santa FE other reported problems

UNKNOWN OR OTHER

Vehicle: 2019 Hyundai Santa Fe, VIN [XXX] , exterior Quartz White Pearl. Component: Exterior factory paint (paint/trim). Complaint: This vehicle exhibits a systemic, progressive factory paint defect — excessive peeling and bubbling of the white finish that spreads from one body panel to the next. This is a known defect across this vehicle generation; Hyundai acknowledged it by issuing Warranty Extension Z05 (TSB 25-BD-004H), which extends paint coverage to 10 years/unlimited miles for affected white-paint vehicles including the 2019 Santa Fe. Hyundai repaired the hood under this warranty in 2025, during which the vehicle was out of service for 77 consecutive days. Since that repair, the defect has migrated to the adjacent fender and has also appeared on a door, demonstrating that it is spreading across the vehicle. Hyundai has offered to repaint only the single currently-visible panel rather than addressing the systemic defect. I am filing this complaint to document the defect and its progression, and to support the public record regarding factory paint failure on these vehicles. No crash, injury, or fire has resulted. The vehicle is owned by my spouse; I am submitting as authorized representative. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11739369 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Hyundai recently had a service campaign that was issued to address an emissions related issue in CA. The service campaign was 9C2 and the TSB was 25-01-087H. After this software update was applied to my vehicle the engine is now sluggish on a cold start and the transmission is shifting differently at low speeds and low gears. It appears that the performance of my vehicle has been compromised. There is a Hyundai forum where many Santa Fe owners are experiencing the same issues after the software update. I have notified the service advisor at my local Hyundai dealership.

NHTSA complaint #11737086 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The trunk hatch is no longer functioning. The car beeps, but does not unlatch. Once the gate is manually open from a latch inside the trunk, it will not close by pushing the gate close button. It just stopped working. I went into the grocery store, and when I returned with groceries, it stopped working. Hyundai says it's out of warranty and will cost $1800 to repair.

NHTSA complaint #11721567 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Since December my car has been burning oil at a fast rate. My husband has already had to add an additional 4 quarts since my last service 3000 miles ago. I have read and heard from others with a Santa Fe that they are having to replace their engines because of this. They are under warranty. Unfortunately I am not. I’ve already dealt with a white paint issue with Hyundai. I called couple weeks ago and was told someone would email me and they have not. I’m not sure where to turn now.

NHTSA complaint #11716394 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear backup camera not working. Put car in reverse gear multi function screen goes black

NHTSA complaint #11669527 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

A year after I purchased vehicle the paint started peeling off the wheel. When I took it to the dealership they kept telling me they were still addressing problem and would get back to me. Contacted them several times and they still didn’t have the problem solved. Then the dealership changed ownerships. New dealership says not their problem. And it was too late at this point. I also have the paint on my hood of my car peeling. Both of these problems are gonna be very expensive to repair! I see this is a known problem. Hyundai needs to be accountable. I live in Auburn Al

NHTSA complaint #11651609 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Car turns off at lights /stop signs. Automatic break system activates. Have to wait at least five minutes to be able to restart car z same happens after driving and parking. Turbo and battery were replaced. I make sure not to use the automatic on/off feature which make issue worse. This is my fourth attempt to contact you. I cannot trade car in bc of mileage and still owing $. I love me vehicle and just want issue recognized and taken care off.

NHTSA complaint #11648536 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Wipers are in the office position, but suddenly go up and down 2 inches, while off, and won't turn on. It snowed the day before, but wasn't while I was driving. Also, my hood is peeling. I have white paint.

NHTSA complaint #11642629 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Auto stop/go disables car’s ability to resume driving after stopping at a light etc. This is without activating feature. You have open and close door and press button on/off over and over. Turbo was changed bc mechanic assumed it was the problem. Now it is happening after reaching destination and then attempting to leave if not sitting long enough. New battery and $2000 turbo!

NHTSA complaint #11641712 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

rear camera malfunction just like other models

NHTSA complaint #11630778 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I have unusable camera in my 2019 Sante Fe, that is not included in a recent recall. Tried to find what “Problem” actually is on current recall to compare to mine. My picture is too bright and contrast ruins ability to identify objects behind me. Is the recall based on a similar problem? As your current Hyundai recall states: "An inoperative rearview camera will reduce rearward visibility while driving in reverse, increasing the risk of injury to bystanders." Local dealership has tried to fix, but after almost a month has not. Question is should recall be extended beyond current model years?

NHTSA complaint #11628956 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rearview cameras are unusable due to high brightness and contrast issues. Seems same problem possibly as recent recall even though not in same model years. Hyundai dealership has been unable to resolve since November 6 and as recall highlights "increasing the risk of injury.." Attached photo of condition, usually worse than this photo in bright sunlight.

NHTSA complaint #11628206 — an unverified report by a vehicle owner.

Other/I am not sure

The seat is able to forward face up to 40 lbs with a seatbelt install and 35 lbs with a latch install. When trying to install this seat with the seatbelt the instruction manual states not to lock the seatbelt after install however if the seatbelt inst not locked the seatbelt moves easily with some pressure (i.e. child pushing legs against back seat) and then becomes so lose that is can fall over. ALternately, i have tried the install with locking the seatbelt and this solution only lasts 1-2 car rides longer. (i.e. i would need to reinstall my seat every other time my child rode in the car). Currently the seat is installed with the latch system as this is the only way to get a safe install however my son is currently 34lbs and it will soon be unsafe to ride rear facing with the latch system which will then force me to turn him front facing before I or my son are ready.

NHTSA complaint #11624055 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Peeling paint as a result of manufacturing issue (no primer was ever added prior to paint). I have spoken with Hyundai twice and both times they have refused to repair since vehicle is no longer in warranty. I would like for Hyundai to take accountability for this for myself and all other 100’s of people who are dealing with this. They show no honor to those of us who have invested multiple thousands into their business.

NHTSA complaint #11623193 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My car just stalls at a stop ligth , no check engine light, no warning, and takes several attempts to start. It happened 3 times in two weeks one of those time while in the highway. One a the stop ligth and one driving in the neighborhood.

NHTSA complaint #11613909 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I had a tow-hitch installed and attached a cargo tray which I previously used with my 2010 Santa Fe. On June 21, 2024 at the end of the first day of our extended vacation the items on the passenger side of the cargo tray had melted. This included elements of the cargo tray itself, a Coleman chair, a brand new (1st use) Yeti cooler, cargo net and bungee cords. The following day I went to a Hyundai dealership in Charlestown, WV who verified the tow hitch was installed correctly but mentioned that the exhaust from my Turbo 2.0 engine was extremely hot and probably contributed to the melting. We were not able to find a way to elevate the tray away from the exhaust or add a shield to divert the heat. We had to discontinue use of the tray and purchase a trailer which connected several feet behind the car. As mentioned, I previously used this same tray with my 2010 Sant Fe without any difficulty or heat issues. I am concerned because of the potential for a fire with items igniting due to the extreme heat. I did not find any warnings about this nor any verbal precautions from the dealer when I purchased the car. If I had been carrying items more flammable I could potentially of had a fire start on the tray while the car was in motion resulting in more severe damage or harm to persons.

NHTSA complaint #11607102 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

On August 24, 2023, I was walking to my car, a 2019 Santa Fe in my driveway. The back windshield spontaneously shattered! It was only 70 degrees out and I had my window cracked open a bit. The noise sounded like a gun shot. I was extremely fortunate that I was not behind the windshield or that I was driving. I have no explanation as to what happened. I called my insurance company, and the windshield is being replaced by Safelite on Tuesday, 8/29/23. However, I have to pay for $483 for a new windshield, my deductible is $500. I am more concerned about safety. I have seen other complaints about Hyundai windshields. Please Hyundai address this issue.

NHTSA complaint #11540719 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

On May 20,2023 my 2019 Hyundai Santa Ultimate turbo died while I was sitting at a red light in the far right lane in an extremely busy street. Car was running perfectly fine prior to it dying. For almost 15 mins my car wouldn’t turn over. Then it just started it right up. Took it home my husband checked for any codes, nothing. I checked the Blue Link app, no issues detected. On June 29th at approximately 9:08AM my car dies again while sitting at a red light. Next to an off ramp to an extremely busy freeway. I’m almost in a full panic the car restarts up. Within 5 mins it dies again. This time blocking a drive way to a driveway at a gas station. All 3 times were identical. All three have no warning. No indicator warning lights and nothing detected in the blue link app. Can’t get it to do it again. So frustrating.

NHTSA complaint #11530362 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I was driving and the car just turned off. A check engine light went on. I was able to restart the car. The dealer says they cant see any issues. I was put at risk because I was actively driving and the cars around me were driving.

NHTSA complaint #11465314 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

truck, not speeding up at times when gas peddle is pushed.

NHTSA complaint #11440659 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The dome lighting, lights do not go off when the doors are closed. I check repeatedly to make sure that all doors are closed. The dome gets extremely extremely hot. I believe this could very easily be a fire hazard. This has happened 3 times this year 2021.

NHTSA complaint #11439605 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This is the 2019 Santa Fe that this has occurred on (formally owned) as well as two 2020 Santa Fe that we now own within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.

NHTSA complaint #11435777 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

YA HE LLEVADO 4 O 5 VECES MI CARRO AL DEALER,EL LADO DE DRIVING CUANDO YO ENTRO A CIERTO DRIVE WAY HACE UN SONIDO EXTRAO AL IGUAL SI ME PARKEO EN RIVERSA Y TENGO QUE MOVER EL QUIA PARA LA DERECHA TAMBIEN, 4/21/2021 ME HICIERON UN TRABAJO Y DESDE ESA FECHA EL MOTOR ESTA TENIENDO UN SONIDO EXTRAO Y LA REBOLUCIONES .

NHTSA complaint #11414600 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE. NO CARS WERE ANYWHERE AROUND US, WE WERE NOT NEAR ANY OVERPASSES, THERE WAS NO ROAD DEBRIS & NOTHING HIT OUR CAR. THERE WAS ONE LOUD BANG LIKE THE SOUND OF A RIFLE SHOT.

NHTSA complaint #11404418 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I ATTEMPTED TO START THE VEHICLE, BUT THE KEY WOULD NOT TURN BECAUSE THE STEERING WHEEL WAS NOT DIRECTLY STRAIGHT, IT WAS SLIGHTLY TO THE LEFT. IF IAM PARKING UP OR DOWN HILL I MUST TURN THE STEERING WHEEL TOWARDS THE CURB. IF I CONTINUE TO DO THIS, THE STEERING WHEEL WILL LOCK UP, AND THE KEY WILL NOT TURN IN THE IGNITION.

NHTSA complaint #11398962 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WE WERE SITTING AT RED LIGHT IN A BUSY INTERSECTION AT NIGHT AND THE VEHICLE STARTED HESITATING AND CUT OFF. WE TRIED PRESSING THE AUTOMATIC START AND IT KEPT HESITATING AND EVERYTHING WENT BLACK ON THE INSTRUMENT PANEL.AFTER 3RD TIME IT STARTED AND WE WERE ABLE TO GET HOME. IT STARTED HAVING MORE HESITATION WHILE TO GO UP HILLS AND LOW SPEEDS. THE AUTOMATIC START /STOP ALSO STOPPED WORKING IN THE VEHICLE. I ALSO WAS HAVING TROUBLE WITH THE BLUE LINK SYSTEM, THEY WERE HAVING TO RESET IT EACH MONTH UNTIL THEY DECIDED TO MAKE A TICKET FOR REPAIR IN WHICH TOOK A MONTH OR SO IN ORDER FOR THE ENGINEERS TO SEE IF IT WAS DEFAULT ON THERE END. THEN THEY DECIDED TO SET ME UP FOR A APPOINTMENT TO HAVE IT LOOKED AT THROUGH HYUNDAI, WHICH NOW THEY SAW I HAVE TO HAVE WHOLE NEW HEAD RADIO HEAD UNIT WITH BLUE LINK AND ALSO A NEW TRANSMISSION. PURCHASED BRAND NEW AND IT HAS LOW MILEAGE AND NEED TRANSMISSION. I'M LOOSING FAITH IN HYUNDAI!

NHTSA complaint #11396372 — an unverified report by a vehicle owner.