Owners have filed 98 complaints
about the 2012 Infiniti G37 with NHTSA between 2012 and 2025.
The largest single group is the airbags.
Across this model's run it ranks 3 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 41
Against the median year of the Infiniti G37. 50 means typical for this
model; 100 means roughly double.
Severity — 79
15.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 81
47% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
58.5%
1,000 – 9,999 miles
46.8%
10,000 – 24,999 miles
1627.1%
25,000 – 49,999 miles
610.2%
50,000 – 74,999 miles
915.3%
75,000 – 99,999 miles
1220.3%
100,000 – 149,999 miles
46.8%
150,000+ miles
35.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2012peak 6Oct 2025
Recalls on the 2012 Infiniti G37
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
11V538000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.
Risk: THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.
Reports where the owner recorded a crash, a fire, an injury or a death.
Greenville, SCFire
ENGINE
The contact owns a 2012 Infiniti G37. The contact stated while starting the vehicle, the vehicle burst into flames in the front area of the vehicle. As a result, the front of the vehicle was severely burned and two parked vehicles nearby were damaged due to the fire. The fire department was able to extinguish the fire on all the vehicles. The contact did not suffer any injuries. A police report was filed. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11506286 — an unverified report by a vehicle owner.
Pittsburgh, PACrash
UNKNOWN OR OTHER
On June 4 I pulled into a drive to turn the car around and park. I stopped the car, put it into reverse, and pressed the gas pedal;. The car stalled and I pressed the gas pedal again with the regular force. Suddenly the car accelerated and I felt a jerk and heard a bang as it hit a car that was just backing out of the driveway cross from min. My car was going so quickly that the other driver commented on the speed it was going. My car incurred considerable damage, the rebar was damaged, and I took the car int "collision" for repair. At Collision, I was told by 2 people that Mini had a problem with acceleration. Priori to the accident, my car occasionally stalled when I was backing it out of the garage. I have since been told that this "stalling" or "stumbling" was a signal that there was a defect that could have been fixed.
NHTSA complaint #11421487 — an unverified report by a vehicle owner.
Pittsburgh, PACrash
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
On June 4 I pulled into a drive to turn the car around and park. I stopped the car, put it into reverse, and pressed the gas pedal;. The car stalled and I pressed the gas pedal again with the regular force. Suddenly the car accelerated and I felt a jerk and heard a bang as it hit a car that was just backing out of the driveway cross from min. My car was going so quickly that the other driver commented on the speed it was going. My car incurred considerable damage, the rebar was damaged, and I took the car int "collision" for repair. At Collision, I was told by 2 people that Mini had a problem with acceleration. Priori to the accident, my car occasionally stalled when I was backing it out of the garage. I have since been told that this "stalling" or "stumbling" was a signal that there was a defect that could have been fixed.
NHTSA complaint #11421487 — an unverified report by a vehicle owner.
at 83,000 milesEast Sound, WACrash
AIR BAGS
TL* THE CONTACT OWNED A 2012 INFINITI G37. ON MAY 23, 2019, WHILE DRIVING 5 MPH, THE CONTACT PULLED INTO A PARKING SPACE AT THE POST OFFICE. SUDDENLY, THE VEHICLE ACCELERATED, DROVE OVER A CEMENT BARRIER, AND CRASHED INTO THE BUILDING. ON JULY 3, 2019, WHILE DRIVING 10 MPH, THE CONTACT SLOWED DOWN TO PARK. ONCE AGAIN, THE VEHICLE ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE SIDE OF A BUILDING. DURING BOTH FAILURES, THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. POLICE REPORTS WERE NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY AFTER THE LAST CRASH. THE CONTACT CALLED INFINITY OF LYNNWOOD (17305 HWY 99, LYNNWOOD, WA 98037, (425) 409-6274) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THEM FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. *BF
NHTSA complaint #11230208 — an unverified report by a vehicle owner.
at 83,000 milesEast Sound, WACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2012 INFINITI G37. ON MAY 23, 2019, WHILE DRIVING 5 MPH, THE CONTACT PULLED INTO A PARKING SPACE AT THE POST OFFICE. SUDDENLY, THE VEHICLE ACCELERATED, DROVE OVER A CEMENT BARRIER, AND CRASHED INTO THE BUILDING. ON JULY 3, 2019, WHILE DRIVING 10 MPH, THE CONTACT SLOWED DOWN TO PARK. ONCE AGAIN, THE VEHICLE ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE SIDE OF A BUILDING. DURING BOTH FAILURES, THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. POLICE REPORTS WERE NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY AFTER THE LAST CRASH. THE CONTACT CALLED INFINITY OF LYNNWOOD (17305 HWY 99, LYNNWOOD, WA 98037, (425) 409-6274) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THEM FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. *BF
NHTSA complaint #11230208 — an unverified report by a vehicle owner.
at 160,000 milesVilla Rica, GACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 INFINITI G37. WHILE DRIVING 5 MPH INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND, BUT SPONTANEOUSLY ACCELERATED INSTEAD. THE VEHICLE JUMPED THE CURB AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE CRASH SITE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11141462 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Dayton, OH
UNKNOWN OR OTHER
If you search the internet, you'll see that there's a large problem with the sunroof drainage in this car dumping water into the cabin, into the glove box and down the right kick panel, which is where the bcm unit sits, and then dumps down the rocker panel where all the electrical wiring runs.
NHTSA complaint #11691957 — an unverified report by a vehicle owner.
Dayton, OH
EXTERIOR LIGHTING
If you search the internet, you'll see that there's a large problem with the sunroof drainage in this car dumping water into the cabin, into the glove box and down the right kick panel, which is where the bcm unit sits, and then dumps down the rocker panel where all the electrical wiring runs.
NHTSA complaint #11691957 — an unverified report by a vehicle owner.
Dayton, OH
ELECTRICAL SYSTEM
If you search the internet, you'll see that there's a large problem with the sunroof drainage in this car dumping water into the cabin, into the glove box and down the right kick panel, which is where the bcm unit sits, and then dumps down the rocker panel where all the electrical wiring runs.
NHTSA complaint #11691957 — an unverified report by a vehicle owner.
Scott AFB, IL
SEATS
I purchased this vehicle, 2012 Infiniti G 37XS in September 2023. The vehicle was basically brand new with less than 2200 miles on it and I have driven it very little up to that point, October 2024, as it is not my primary vehicle. Around [XXX], I believe it was around 8100 miles and change on the vehicle, a warning light came on my dash regarding my passenger airbag. Since that date, I have worked with Plaza Infiniti in Creve Coeur, who has looked at the vehicle a few times and identified that there is no part replacement other than OEM that can fix this issue. However, the part has been discontinued. Today, I reached out to Infiniti directly, and with a sad heart, they refuse to even listen to me. Now, I have a vehicle that has a safety issue and no way to fix it. The part number 87300–1NL6A, is the lower seat assembly for the passenger side of my 2012 Infiniti G 37XS. This part also has the occupant sensor which is directly affecting the airbag. The sensor is not replaceable separately of the lower seat assembly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11666362 — an unverified report by a vehicle owner.
Scott AFB, IL
AIR BAGS
I purchased this vehicle, 2012 Infiniti G 37XS in September 2023. The vehicle was basically brand new with less than 2200 miles on it and I have driven it very little up to that point, October 2024, as it is not my primary vehicle. Around [XXX], I believe it was around 8100 miles and change on the vehicle, a warning light came on my dash regarding my passenger airbag. Since that date, I have worked with Plaza Infiniti in Creve Coeur, who has looked at the vehicle a few times and identified that there is no part replacement other than OEM that can fix this issue. However, the part has been discontinued. Today, I reached out to Infiniti directly, and with a sad heart, they refuse to even listen to me. Now, I have a vehicle that has a safety issue and no way to fix it. The part number 87300–1NL6A, is the lower seat assembly for the passenger side of my 2012 Infiniti G 37XS. This part also has the occupant sensor which is directly affecting the airbag. The sensor is not replaceable separately of the lower seat assembly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11666362 — an unverified report by a vehicle owner.
Scott AFB, IL
ELECTRICAL SYSTEM
I purchased this vehicle, 2012 Infiniti G 37XS in September 2023. The vehicle was basically brand new with less than 2200 miles on it and I have driven it very little up to that point, October 2024, as it is not my primary vehicle. Around [XXX], I believe it was around 8100 miles and change on the vehicle, a warning light came on my dash regarding my passenger airbag. Since that date, I have worked with Plaza Infiniti in Creve Coeur, who has looked at the vehicle a few times and identified that there is no part replacement other than OEM that can fix this issue. However, the part has been discontinued. Today, I reached out to Infiniti directly, and with a sad heart, they refuse to even listen to me. Now, I have a vehicle that has a safety issue and no way to fix it. The part number 87300–1NL6A, is the lower seat assembly for the passenger side of my 2012 Infiniti G 37XS. This part also has the occupant sensor which is directly affecting the airbag. The sensor is not replaceable separately of the lower seat assembly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11666362 — an unverified report by a vehicle owner.
at 178,789 milesMarietta, GA
AIR BAGS
The contact owns a 2012 Infiniti G37. The contact stated that the air bag warning light was illuminated, and the message "Seat Belt Off" was displayed. The vehicle was taken to the dealer, where DTC code: B1018 was retrieved. The dealer determined that the passenger's side seat occupant classification system sensor and module diagnostic unit had failed and needed to be replaced. The vehicle was not repaired due to the cost. The dealer referred the contact to the NHTSA Hotline for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 178,789.
NHTSA complaint #11630885 — an unverified report by a vehicle owner.
Washington, DC
UNKNOWN OR OTHER
I just purchased a 2012 Infiniti G37 and love the car. Once I drove off the car lot I noticed the dashboard was extremely sticky and shiny and appears to be melting. Every time the dash gets in the sun and heat it gets worse. It causes a glare on the windshield that is blinding. I'm afraid the blind spots are going to cause me to hit a person or another car. I contacted Infiniti and they said there is nothing they can do since the car is out of warranty. What can Infiniti do to resolve this dangerous situation?
NHTSA complaint #11577397 — an unverified report by a vehicle owner.
Albany, NY
UNKNOWN OR OTHER
This car odometer is rolled back about 100,000 miles and I hope I am reporting this at the right place. I went to purchase this vehicle and seller paperwork doesn’t match up with vehicle.
NHTSA complaint #11575164 — an unverified report by a vehicle owner.
Charlotte, NC
AIR BAGS
Air bag alert warning light and this 2012 infiniti g37 and it should be added to the recall list
NHTSA complaint #11569732 — an unverified report by a vehicle owner.
Mckinney, TX, TX
UNKNOWN OR OTHER
Sunroof drains get clogged and have to repeatedly cleaned out by dealer causing a LOT of water damage and possibly damage to the body control module
NHTSA complaint #11564212 — an unverified report by a vehicle owner.
Houston, TX
SEATS
I’ve owned this 2012 g37 for a few years and had no issues whatsoever. However within the last couple of months, my air bag light came on and has been flashing since. I’ve taken it to get inspected and had the system checked and was told my passenger seat occupant sensor malfunctioned and is throwing the code on. The sensor itself, very easily replaced, is unable to be bought by itself. Repairs by the dealership is well over 5,000 for the seat and labor. The sensor is being sold as a component part of the bottom build of the seat, and cannot be sold otherwise. The issue with the sensor not being active, prevents the activation of the passenger airbag regardless of the seat being occupied or not. My concerns are that I won’t be able to safely commute with passengers on the road and also being able to pass state inspection, as needed per law per state. Without this sensor, driving is an everyday peril, a safety concern a driver has no control over with other vehicles on the road. There has not been any prior incidents that have occurred that could cause this electronic issue.
NHTSA complaint #11543661 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
I’ve owned this 2012 g37 for a few years and had no issues whatsoever. However within the last couple of months, my air bag light came on and has been flashing since. I’ve taken it to get inspected and had the system checked and was told my passenger seat occupant sensor malfunctioned and is throwing the code on. The sensor itself, very easily replaced, is unable to be bought by itself. Repairs by the dealership is well over 5,000 for the seat and labor. The sensor is being sold as a component part of the bottom build of the seat, and cannot be sold otherwise. The issue with the sensor not being active, prevents the activation of the passenger airbag regardless of the seat being occupied or not. My concerns are that I won’t be able to safely commute with passengers on the road and also being able to pass state inspection, as needed per law per state. Without this sensor, driving is an everyday peril, a safety concern a driver has no control over with other vehicles on the road. There has not been any prior incidents that have occurred that could cause this electronic issue.
NHTSA complaint #11543661 — an unverified report by a vehicle owner.
Houston, TX
ELECTRICAL SYSTEM
I’ve owned this 2012 g37 for a few years and had no issues whatsoever. However within the last couple of months, my air bag light came on and has been flashing since. I’ve taken it to get inspected and had the system checked and was told my passenger seat occupant sensor malfunctioned and is throwing the code on. The sensor itself, very easily replaced, is unable to be bought by itself. Repairs by the dealership is well over 5,000 for the seat and labor. The sensor is being sold as a component part of the bottom build of the seat, and cannot be sold otherwise. The issue with the sensor not being active, prevents the activation of the passenger airbag regardless of the seat being occupied or not. My concerns are that I won’t be able to safely commute with passengers on the road and also being able to pass state inspection, as needed per law per state. Without this sensor, driving is an everyday peril, a safety concern a driver has no control over with other vehicles on the road. There has not been any prior incidents that have occurred that could cause this electronic issue.
NHTSA complaint #11543661 — an unverified report by a vehicle owner.
Charlotte, NC
UNKNOWN OR OTHER
Sun roof drains are defective and are leaking puddles of water inside passenger & driver side of vehicle .
NHTSA complaint #11533154 — an unverified report by a vehicle owner.
Orange Park, FL
SEATS
Passenger Side Air Bag sensor flashes possibility due to faulty sensor in passenger seat. Water enters cabin on passenger side causing water to pool on floorboards, possibly causing electrical damage and failure. Water entering could be due to flawed design in water channel or sunroof.
NHTSA complaint #11527866 — an unverified report by a vehicle owner.
Orange Park, FL
AIR BAGS
Passenger Side Air Bag sensor flashes possibility due to faulty sensor in passenger seat. Water enters cabin on passenger side causing water to pool on floorboards, possibly causing electrical damage and failure. Water entering could be due to flawed design in water channel or sunroof.
NHTSA complaint #11527866 — an unverified report by a vehicle owner.
Orange Park, FL
STRUCTURE:BODY
Passenger Side Air Bag sensor flashes possibility due to faulty sensor in passenger seat. Water enters cabin on passenger side causing water to pool on floorboards, possibly causing electrical damage and failure. Water entering could be due to flawed design in water channel or sunroof.
NHTSA complaint #11527866 — an unverified report by a vehicle owner.
Greensboro, NC
UNKNOWN OR OTHER
There is a leak on the driver side down the front A-pillar. Water runs over the electrical components, fuse box, BCM. I’ve researched on the internet and this is an extremely common problem. If this component gets wet, the car could shut off while driving. Maybe there is a danger with being electrocuted as well. This is a design flaw and potential safety issue in the 2012 Infiniti G37, and it’s happening fairly often as seen with similar issues from other owners. Do I have to worry about this with my two kids in the car? Why hasn’t this been addressed by the manufacturer with the commonality of the problem? I had a similar issue on the passenger side. However, I was not worried about safety as the electrical components are not on that side. There is not the same risk for electrocution or car stoppage while driving. Nonetheless, it is still an extremely common problem and failure of engineering on the manufacturers part. Now I am dealing with the same issue on the drivers side where the electrical components come into play.
NHTSA complaint #11518427 — an unverified report by a vehicle owner.
Greensboro, NC
ELECTRICAL SYSTEM
There is a leak on the driver side down the front A-pillar. Water runs over the electrical components, fuse box, BCM. I’ve researched on the internet and this is an extremely common problem. If this component gets wet, the car could shut off while driving. Maybe there is a danger with being electrocuted as well. This is a design flaw and potential safety issue in the 2012 Infiniti G37, and it’s happening fairly often as seen with similar issues from other owners. Do I have to worry about this with my two kids in the car? Why hasn’t this been addressed by the manufacturer with the commonality of the problem? I had a similar issue on the passenger side. However, I was not worried about safety as the electrical components are not on that side. There is not the same risk for electrocution or car stoppage while driving. Nonetheless, it is still an extremely common problem and failure of engineering on the manufacturers part. Now I am dealing with the same issue on the drivers side where the electrical components come into play.
NHTSA complaint #11518427 — an unverified report by a vehicle owner.
Greenville, SCFire
ENGINE
The contact owns a 2012 Infiniti G37. The contact stated while starting the vehicle, the vehicle burst into flames in the front area of the vehicle. As a result, the front of the vehicle was severely burned and two parked vehicles nearby were damaged due to the fire. The fire department was able to extinguish the fire on all the vehicles. The contact did not suffer any injuries. A police report was filed. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11506286 — an unverified report by a vehicle owner.
San Diego, CA
SEATS
The air bag sensor on the passenger seat has failed and the passenger seat does not recognize even an adult person sitting on it. As a result the airbag-off light for the passenger is always on and I am afraid if the rest of the airbags are working properly due to this faulty sensor. I looked up online after my sensor failed and it seems like this is a common issue for G37 vehicles. The only option to fix the problem is to replace the entire seat at a cost of anywhere from $6,500 to $8,500. My wife is afraid to ride in the car with me for fear the airbag will not deploy. There was no warning prior to the light flashing on the dash.
NHTSA complaint #11494892 — an unverified report by a vehicle owner.
San Diego, CA
AIR BAGS
The air bag sensor on the passenger seat has failed and the passenger seat does not recognize even an adult person sitting on it. As a result the airbag-off light for the passenger is always on and I am afraid if the rest of the airbags are working properly due to this faulty sensor. I looked up online after my sensor failed and it seems like this is a common issue for G37 vehicles. The only option to fix the problem is to replace the entire seat at a cost of anywhere from $6,500 to $8,500. My wife is afraid to ride in the car with me for fear the airbag will not deploy. There was no warning prior to the light flashing on the dash.
NHTSA complaint #11494892 — an unverified report by a vehicle owner.
San Diego, CA
AIR BAGS
I first noticed this problem on August 15, 2022. The front Passenger Airbag Off Light on the dashboard is always illuminated when the car is started, with or without any occupant on the seat, which would indicate that the airbag in non-operational and will not deploy when needed. At the same time, the Supplemental Air Bag Warning Light in the instrument panel is flashing. I have not brought my car to the dealer or any repair shop for inspection or repair. I just noticed similar complaints from other people in the internet for the same model year car and that the repair cost being qouted to them is upwards of $6000.00. I am also aware of an on going recall of other Infiniti models for a faulty Occupant Classification Sensor.
NHTSA complaint #11481307 — an unverified report by a vehicle owner.
Mascoutah, IL
AIR BAGS
My air bag sensor on the dash came on, so I took it to the dealer. The dealer told me that my air bag sense is not working and that I would have to replace the entire seat for 9,000 dollars to fix. My car is a 2012 and is worth ~ 12,000 dollars. So obviously I cannot not have them replace seat. I started researching if there was an alternative fix and found this is a very common issue with Nissan and Infinity on numerous makes and models, there are hundreds of posts where this is happening to owners of infinity and Nissan….so why has this not been recalled as a safety issue? I can no longer have a passenger in my car. But my guess is there are lives being put at risk daily due to the sensor failure. This is extremely disappointing that this is how Nissan and Infinity support the customers, our lives are at risk. Please consider looking into this as a safety recall for the hundreds of us that cannot invest in a 9,000 dollar seat to protect our lives.
NHTSA complaint #11466497 — an unverified report by a vehicle owner.