34 of the
713 complaints filed about the Isuzu Trooper
are about the body and structure —
5% of everything owners reported.
The worst model year for it is 1994.
ACCELERATED FROM STOP AND THROTTLE STUCK. WAS ABLE TO SHUT DOWN ENGINE AND GET TO SIDE OF ROAD. INSPECTED CABLE AND FOUND THAT RUBBER BOOT ON ENGINE SIDE OF CABLE HOUSING HAD BECOME GUMMY/STICKY/SOFT AND HAD FOLDED IN ON ITSELF, STICKING TO THE INNER CABLE ITSELF. REMOVED BOOT TO GET HOME. LOOKED ONLINE FOR REPLACEMENT, AND FOUND THAT THERE HAD BEEN A RECALL FOR EXACT SAME PROBLEM ON EXACT SAME MODEL AND YEAR, BUT AFTER CALLING ISUZU, WAS TOLD THAT MY VIN WAS NOT PART OF THE RECALL, THOUGH IT'S THE SAME PART NUMBER. OBVIOUSLY THE RECALL WAS INCOMPLETE, AND THERE ARE STILL CARS OUT THERE WHICH, LIKE MINE, HAVE THE SAME FAULTY SPEED CONTROL COMPONENTS. HAD I NOT KNOWN TO TAKE THE CAR OUT OF GEAR AND SHUT DOWN THE ENGINE, THERE COULD HAVE EASILY BEEN A CRASH. MY WIFE DRIVES MY 2 YEAR OLD SON IN THIS CAR. I ASK YOU TO PLEASE LOOK INTO THIS ISSUE ON BEHALF OF PUBLIC SAFETY.
NHTSA complaint #10652791 — an unverified report by a vehicle owner.
THE FRAME IS RUSTED OUT AND FALLING OFF IN CHUNKS. I DIDN'T GET AN INSPECTION DONE IN JAN 2013 BECAUSE I WAS TOLD THE YEAR BEFORE THAT THE RUST IS GETTING BAD. OTHER THAN THE FRAME, THE VEHICLE IS IN OUTSTANDING CONDITION. IT ISN'T A SAFE VEHICLE. DO I HAVE ANY RECOURSE?
NHTSA complaint #10576400 — an unverified report by a vehicle owner.
WE BOUGHT A 1997 ISUZU TROOPER IN FEBRUARY OF 2010 FROM A USED DEALER...THE REAR AXLE AND THE FRAME ARE SEVERELY ROTTED...THE VEHICLE IS UNSAFE AND WE HAVE THAT IN WRITING..WHAT CAN WE DO?...WE CAN'T GET OUR MONEY BACK...THE VEHICLE IS NOT DRIVABLE....PLEASE HELP.
NHTSA complaint #10358870 — an unverified report by a vehicle owner.
HI, THIS IS THE SECOND USED CAR I BOUGH FROM INFINITY AUTOS, THE FIRST ONE WAS A 97 DODGE CARAVAN, IT HAD TRANSMISSION PROBLEMS RIGHT FROM THE BEGINNING I PAID $300.00 TO FIX SOMETHING IN THE MOTOR OMAR FROM THIS DEALERSHIP NEVER TOOK CARE OF THIS FOR LIKE HE SAID SO I PAID OFF THE VAN I NEED A NEWER BETTER CAR SO I TRADED THIS CAR IN FOR A ISUZU 1999, I USED THE VAN AS A DOWN PAYMENT +I GAVE HIM $300.00 DOLLARS, I TOLD HIM THAN MARCH, 2009 THIS CAR BETTER BE IN BETTER CONDITION AGAIN HE SAID NO PROBLEM, THERE WERE THINGS ON THIS CAR THAT NEEDED TO REPLACED, LIKE PANEL IN THE BACK OF THE CAR NO SPARE TIRE, PARTS OF THE CAR INSIDE WERE MISSING NO RADIO, I BOUGHT ONE ALL THESE THINGS HE SAID JUST LIKE MY VAN WERE NOT TAKEN CARE OF, I AM ANGRY WITH HIM BECAUSE I HAVE BEEN A LOYAL CUSTOMER OF HIS, I WENT BACK TO HIM BECAUSE HE WAS THE ONLY DEALER SHIP THAT WOULD GIVE ME CREDIT, BEFORE THIS I PAID MY PAYMENTS, ON TIME, ONE TIME WITH THE VAN I HAD RO SKIP A PAYMENT BECAUSE THE VAN WAS IN THE SHOP, HE SAID HE WILL NOT REIMBURSE ME BECAUSE I DID NOT LET HIS WORKERS TAKE CARE OF IT I TOOK THE VAN BACK TO HIM THREE TIMES BEFORE IT WAS NOT TAKEN CARE OF THIS WAS WITH IN 30 DAYS OF HAVING THE VAN ANYWAY I PAID FOR THE REPAIR, HE HAS A COPY, BUT WHEN I WENT TO TRADE THE CAR IN HE CHARGED ME $300.00 BECAUSE HE SAID I MISSED 1 PAYMENT I SAID OK GIVE ME THIS OTHER CAR, OK I HAD THE CAR 2 MONTH AND MY DAUGHTER PASSED AWAY, I CALLED THE DEALER SHIP AND TOLD HIM MY CIRCUMSTANCE, HE WANTED A $1000.00 DEPOSIT AND I AGREED TO COME UP WITH IT I DID NOT KNOW MY DAUGHTER WAS GOING TO DIE, SO WHEN I CALLED THEM I TALK TO OMAR AND TONIO THEY SAID OK, THAN ABOUT 1 WEEK I LOST MY JOB, AGAIN I CALLED THEM AND ASKED THEM IF THEY CAN LOWER MY PAYMENTS UNTIL I GET ANOTHER JOB THEY SAID NO, I SAID I WILL COME IN WHEN I GET THE MONEY THIS WAS IN JUNE I PAID 2 PAYMENTS . THE CAR THAT I WAS DRIVING NOW WAS DANGEROUSLY DEFECTED HAD BEEN A ACCIDENT AND WAS STOLEN CAR WHICH HE CHARGED ME FULL PRICE.
NHTSA complaint #10282891 — an unverified report by a vehicle owner.
I TOOK MY 2002 ISUZU TROOPER LTD. TO THE DEALER (FITZGERALD DODGE ISUZU, ROCKVILLE, MARYLAND, COMPLAINING OF A GROWLING NOISE. WHILE IT WAS MIS-DIAGNOSED, THE DEALER INDICATED THAT THE UNDERPLATING ON THE CAR WAS SUFFERING FROM FAULTY WELDS, AND THAT IF I DIDN'T HAVE IT REMOVED IT WOULD FALL OFF WHILE I WAS DRIVING. I HAD TO PAY SEVERAL HUNDRED DOLLARS FOR THIS TO BE PERFORMED. I NOW HAVE NO UNDERPLATING TO PROTECT THE CAR. IT SEEMS TO ME THIS IS A MANUFACTURERS DEFECT, AND THE OWNER SHOULD NOT BE OBLIGATED TO REMOVE PORTIONS OF HER AUTOMOBILE TO CORRECT FAULTY MANUFACTURE, AND BE SUBJECTED TO RISK OF POTENTIAL DEATH OR INJURY TO HERSELF OR OTHERS ON THE ROAD. THE TROOPER ONLY HAS 45,000 MILES ON IT AND IS JUST OVER 3 YEARS OLD.
NHTSA complaint #10152603 — an unverified report by a vehicle owner.
WAS JUST INFORMED ABOUT THE VALUE OF REPORTING THIS. IN 1997, UNDER WARRANTY-I SHOWED A LINE IN THE FRAME TO A ISUZU DEALER/MECHANIC WHO FAILED TO IDENTIFY THIS AS A CRACK IN THE FRAME. SINCE THEN, THE CRACK HAS CIRCUMVENTED MOST OF THE F-L FRAME, WHERE THE POWER STEERING PUMP IS ATTACHED. ISUZU CORPORATE REFUSED TO CORRECT THIS OR TO OFFER A SOLUTION TO ENSURE MY SAFETY. IN ADDITION, I REPORTED THE TRANSMISSION SLIPPING, JERKING INTO GEAR AND THE DEALER FAILED TO DIAGNOSE THE TRANSMISSION PROBLEM, AFTER THE WARRANTY EXPIRED, THE TRANS FAILED AND I HAD TO HAVE IT REBUILT.
NHTSA complaint #10146589 — an unverified report by a vehicle owner.
ISUZU TROOPER 1999 PROBLEM AFTER PROBLEM, ENGINE BURNING OIL. *BF AFTER THE ENGINE WAS REPLACED, THE ENGINE LIGHT ILLUMINATED AT LEAST 30 TIMES. THE DEALER GAVE THE CONSUMER ALL TYPES OF EXCUSES UNTIL FINALLY THEY SAID THEY DIDN'T KNOW WHAT WAS CAUSING THE LIGHT TO ILLUMINATE. THERE WERE OTHER PROBLEMS SUCH AS A HARD SHIFT WITH THE TRANSMISSION, WATER LEAKING THROUGH THE SUN ROOF, DIFFICULTY STARTING THE VEHICLE, UNEVEN TIRE WEAR, IN JUST 65,000 THE CONSUMER HAS GONE THROUGH 3 COMPLETE SETS OF TIRES. THE CONSUMER WAS TOLD THERE WAS A PROBLEM WITH THE FRAME OF THE VEHICLE AND IT COULD NOT BE ALIGNED. THE TIE RODS WERE REPLACED BECAUSE THEY WERE DEFECTIVE. IN THE PAST THE VEHICLE LUNGED FORWARD WHILE THE CONSUMER HAD HER FOOT FIRMLY PRESSED ON THE BRAKE. THE VEHICLE INTERMITTENTLY IDLED HIGH WHILE STOPPED. THE VEHICLE HAS ROLLED BACKWARDS WHILE IT WAS IN PARK. ANOTHER MECHANIC INFORMED THE CONSUMER THE PREVIOUS DEALER INSTALLED SEVERAL ELECTRICAL COMPONETS INCORRECTLY AND THERE WERE ALSO SOME DEFECTIVE PARTS THAT NEEDED TO BE REPLACED WHICH CAUSED THE ENGINE LIGHT TO COME ON. THE CONSUMER WAS GETTING POOR GAS MILEAGE.
NHTSA complaint #10113417 — an unverified report by a vehicle owner.
IN 1997-8, I NOTIFIED ISUZU DEALERSHIP OF A 'CLICKING NOISE' IN THE F.L. WHEEL/SUSPENSION AREA WHILE TURNING. INFORMED THAT IT WAS NORMAL SUSPENSION NOISE, I CONCENTED. IN 2000, I OBSERVED A CRACK IN THE FRAME, THE CLICKING GREW WORSE. AND I'M CONCERNED THAT THIS COULD LEAD TO A CATASTROPHIC EVENT. ISUZU CORP SAID TO CONTACT DEALER, WHO SAID OUT OF WARRANTY, COULD HAVE BEEN IN AN ACCIDENT, NOT A DEFECT OF STEEL FRAME INTEGRITY. THOUGH AN EFFECTIVE, SERVICE MANAGER; I IMAGINE HE WAS NOT A STRUCTRUAL ENGINEER. SO, I MET W/A FAA INSPECTOR WHO SAID THIS WAS CLEARLY A FAULTY COMPONENT AND THAT I SHOULD CONTACT YOU. I AM STILL IN CONTACT WITH THE ORGIONAL ISUZU DEALER 'MECHANIC' WHO WILL SUBMIT AS WITNESS IF NECESSARY.
NHTSA complaint #10078511 — an unverified report by a vehicle owner.
WOULD BE DRIVING VEHICLE WHEN ALL POWER DOOR LOCKS WOULD UNLOCK BY THEMSELVES. IF VEHICLE IS PARKED, DOOR KEY FAILS TO LOCK DRIVER'S SIDE. WOULD HAVE TO TURN OFF ALARM TO MANUALLY LOCK DOOR. SHUTTING DOOR WOULD AUTOMATICALLY UNLOCK THEM. WILL BE TAKING TO DEALER TO HAVE MECHANIC CHECK OUT SYSTEM.
NHTSA complaint #875438 — an unverified report by a vehicle owner.
PREMATURE WEATHER STRIPING FAILURE SHRINKAGE LEAD TO AIR ENTERING VEHICLE,MAKING NOISE. BOTH DOOR HAVE SAME PROBLEM. SEPARATION OF MOLDING AT TOP CORNER OF BASE OF SIDE MIRROR.
NHTSA complaint #735992 — an unverified report by a vehicle owner.
DRIVERS SIDE FRONT FRAME MEMBER BROKE DUE TO METAL FATIGUE AND POOR WORKMANSHIP. THE FRAME BROKE (FELL APART) BY THE STEERING BOX JOINT AND PART OF THE FRONT SUSPENSION ASSEMBLY - THAT INCLUDES LOWER AND UPPER CONTROL ARMS AND THE SHOCK ABSORBER MOUNTING BRACKETS. TOTAL CONTROL OF THE VEHICLE WAS LOST. THE VEHICLE WAS TAKEN TO THE DEALER FOR SPECIAL WARRANTY EVALUATION ON MAY 11, 2000. STILL TO THIS DATE THERE IS NO ANSWER FOR THE REPAIR REQUEST. THE VEHICLE IS STILL AT THE DEALER.
NHTSA complaint #730502 — an unverified report by a vehicle owner.
DRIVERS SIDE FRONT FRAME MEMBER BROKE DUE TO METAL FATIGUE AND POOR WORKMANSHIP. THE FRAME BROKE (FELL APART) BY THE STEERING BOX JOINT AND PART OF THE FRONT SUSPENSION ASSEMBLY - THAT INCLUDES LOWER AND UPPER CONTROL ARMS AND THE SHOCK ABSORBER MOUNTING BRACKETS. TOTAL CONTROL OF THE VEHICLE WAS LOST. THE VEHICLE WAS TAKEN TO THE DEALER FOR SPECIAL WARRANTY EVALUATION ON MAY 11, 2000. STILL TO THIS DATE THERE IS NO ANSWER FOR THE REPAIR REQUEST. THE VEHICLE IS STILL AT THE DEALER.
NHTSA complaint #730502 — an unverified report by a vehicle owner.
WIFE NEARLY FLIPPED THE VEHICLE WHILE TRYING TO AVOID A CAR IN FRONT OF HER. SINCE THEN NEW COVERAGE HAS RATED THE VEHICLE AS UNACCEPTABLE. OWNERS ARE AFRAID TO DRIVE IT--WANT TO BE REFUNDED THE PURCHASE PRICE OF THE VEHICLE.
NHTSA complaint #508614 — an unverified report by a vehicle owner.
BOTTOM OF THE REAR DOOR RUSTED OUT DUE TO A DESIGN DEFECT. DRAIN HOLES WERE NOT DRILLED. CONSEQUENTLY WATER WAS CAPTURED AND DOOR RUSTED OUT. COULD PRESENT A SAFETY CONCERN.
NHTSA complaint #520872 — an unverified report by a vehicle owner.