The contact owns a 2019 Jaguar F-Pace. The contact stated that while driving at an undisclosed speed, the message that the engine was overheating was displayed and the engine started overheating. The vehicle was pulled over to the shoulder of the roadway. The contact allowed the engine to cool down. The vehicle was taken to the dealer and was diagnosed with a coolant out pipe failure. The contact was informed that the failure caused the failure of the thermostat, water pump, and the gas oil separator. The vehicle was not repaired. The contact referenced Technical Service Bulletin: JLRTB02027NAS3, which had a similar failure description. The manufacturer was made aware of the failure. The contact was advised that a goodwill repair was at the discretion of the dealer. The failure mileage was approximately 122,000.
NHTSA complaint #11756553 — an unverified report by a vehicle owner.
The contact owns a 2017 Jaguar F-Pace. The contact stated while driving 55 MPH, the low coolant warning light was illuminated. The contact pulled over to the side of the road and parked the vehicle. The message "Engine Overheating" was displayed, forcing the contact to turn off the vehicle. The contact was picked up to purchase coolant. The contact returned and added coolant to the vehicle. The vehicle was driven to the dealer, where the engine was taken apart under extended warranty coverage. The dealer diagnosed and determined that the engine needed to be replaced. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure but denied assistance. The failure mileage was approximately 38,249.
NHTSA complaint #11745108 — an unverified report by a vehicle owner.
I brought my car used with warranty and everything was fine even though I barely drove the car because I had another car that I used to commute so I really didn’t drive the car often. Within a week I noticed a loud sound but I didn’t think anything of it because it was a diesel engine. Within a year I was on the freeway and my car just stopped in mid traffic which a semi diesel truck almost hit me due to engine failure. My car just stopped and my check engine light did not come on until this day. My car is still not running because I took to a repair shop and they said that my timing chain had alot of wear it it would cost 4000 to 5000 to fix. I notice that this is a common problem for the jaguar f pace.
NHTSA complaint #11738232 — an unverified report by a vehicle owner.
Check Engine light POO14 , indicates shake , stall and loss of power. Appointment is scheduled with Jaguar, this is a known problem and recall however my specific model has no yet been placed on recall , definitely a safety problem that shall not be noticed only until an accident occurs to me myself or others.
NHTSA complaint #11722635 — an unverified report by a vehicle owner.
Recurrent coolant leak. Known issue with Jaguar. Coolant system is known to have many weak spots due to plastic tubing and weak coupling joints. Had a repair costing $1500 dollars in 2022 just out of warranty. Now experiencing yet another coolant leak. Other owners have also had multiple leaks. I think Jaguar should be held accountable for a manufacturer defect.
NHTSA complaint #11710116 — an unverified report by a vehicle owner.
Recall H009 is exactly what happened to my car I was turning in an intersection when I herd a loud boom and crackling I lost control almost hitting 2 cars and when I finally stopped I look below and my drive shaft had snapped and some of the drive shaft was stuck in the differential. Recall H039 is exactly what happened to my car I was driving my car and it suddenly cut off on me while driving I then had it towed to a mechanic shop and it smelled like gas after a couple attempts to start it the mechanic told me it was leaking gas from engine and out exhaust pipes the engine was flooded with gas and could have caught fire if kept driving after doing some research this exact recall H039 is what the mechanic had explained to me. My vin was not listed on the recalls but is an 2017 Jaguar F Pace 3.0 L vin is [XXX] these problems happen unexpectedly and no warning or anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11709815 — an unverified report by a vehicle owner.
60,000 miles, the head gasket blew in traffic. Jaguar dealer quotes $35,000 to replace engine. This is not acceptable for a car of this price. I have been victimized by defective parts in our 2017 Jaguar F-Pace. These parts and repairs and associated costs should have been covered under warranty and recall. These catastrophic failures/repairs were due to known defective parts (clam shell "y" pipe, and outlet pipes). JLR Service Departments have been aware of these defects as published in their annual Service Department "Technical Bulletin" (2018). JLR has justified exhorbant repair costs, blaming the car owner rather than taking responsibility for manufacture defect. Parts were re-designed specifically because of these known defects. With no warning of over-heating, my F-Pace reached "Critical Failure", requiring Tow service. I specifically asked the JLG Service manager what caused this at 60,000 miles and the above was his explanation. I said this is a factory defect. His response was "It is absolutely a factory defect, but good luck getting Jaguar to admit to it." He then gave me Jaguar USA's number to report the issue and I am awaiting their response. This is a trend in this model and there is a class action being formed in response.
NHTSA complaint #11708269 — an unverified report by a vehicle owner.
I believe my vehicle has a serious safety defect related to the engine cooling system that creates a fire and safety hazard. Specifically, coolant appears to leak from the cooling-elbow near the turbocharger, following a belt failure that lead to engine overheating and elbow pipe burst leading to coolant leaking on to the turbo heatshield or exhaust components. There was serious smoking when the issue happened and i shutdown on the highway as an emergency which most likely would have lead to an engine-bay fire or complete vehicle fire.. This failure mode and fire risk concern mirrors the defect described in NHTSA Recall 23V-221 (Loose or damaged coolant elbow leading to coolant leak on turbo/heatshield, risk of fire) for different JLR vehicles but ignores the F-pace model which I believe faces similar concern. The issue occurred on 9/2/2025 at approximately 9.30 AM while driving from US23 ramp to M-14, the engine suddenly reported charging system fault (but actually the serpentine belt had failed), then in a couple of minutes the engine started overheating and i pulled over for emergency. The coolant started spraying over engine bay from two locations and suddenly observed smoke from engine bay. After getting my car towed back to a workshop, I removed a heat shield and took photos, which clearly show coolant residue near the coolant outlet / elbow hose connection above the turbo. The leak appears to originate at the junction of the coolant elbow — matching the failure mode described in the 23V-221 recall documents. I have not (yet) received any recall notice that covers my vehicle for this issue (checked via NHTSA recall search tool on safercar.gov). Because the leak is directly above the turbo / exhaust manifold heatshield, there is a significant risk of fire, especially once the engine warms up and turbo area gets hot. A fire in the engine bay can quickly spread, endangering vehicle occupants and other road users.
NHTSA complaint #11703247 — an unverified report by a vehicle owner.
My 2017 Jaguar F-Pace S (3.0L supercharged V6) experienced a sudden water-pump failure that led to overheating, loss of oil pressure, timing-chain slack, and complete engine failure. The failure began with the water pump, which caused coolant loss and intermittent overheating that was not accurately reflected on the dashboard temperature gauge. As the water pump deteriorated, the hydraulic timing-chain tensioners lost pressure, allowing the chain to slacken and eventually jump. This caused catastrophic internal engine damage, including piston-valve contact and metal contamination, requiring a full engine replacement. This sequence — water pump failure → overheating → timing-chain tensioner collapse → engine destruction — is known to occur on Jaguar’s 3.0L supercharged V6 engines. Multiple owners have reported similar symptoms (water pump failures, chain rattle, chain slack, engine ticking, and full failure). Jaguar’s own Technical Topics documents acknowledge timing-chain slack due to tensioner issues on these engines. This is a safety defect because the engine can shut down suddenly while driving, which puts the driver and others at risk. My engine failed unexpectedly, without sufficient warning on the instrument cluster, creating a dangerous situation. I request that NHTSA investigate this defect pattern to determine whether a recall or manufacturer action is necessary to prevent further engine failures and safety risks.
NHTSA complaint #11700716 — an unverified report by a vehicle owner.
My 2019 Jaguar F Pace has been leaking fluids for over 2 years. A mechanic repaired a coolant pump, however there continues to be fluids leaking. A mechanic informed me my car is making a sound as if the power steering is about to go, which will cause engine failure. After researching, it was brought to my attention this has happened to thousands of f pace owners. I am the only owner of my car which was purchased in April 2019, with 0 miles on it. It now has roughly 92,000 miles on it. I am concerned the engine will fail due to the faulty steering rack and believe this should be a recall. In my research, I found a customer that had to threaten a lawsuit to LRJ to have this issue covered at 100%.
NHTSA complaint #11700436 — an unverified report by a vehicle owner.
Error Message: While driving at speeds of 60-65 miles per hour, a coolant leak occurs, resulting in a loss of engine power and reduced control over the vehicle, endangering myself and surrounding commuters. The local dealership inspected the car, but Jaguar Land Rover North America, LLC refused to authorize the necessary repairs, despite being provided with their Technical Service Bulletin (TSB) Reference: JTB00602 (or JTB00602v2 for later revisions). This is a known issue with the vehicle, which the company is aware of due to several lawsuits. I have already incurred costs for some repairs to make the car safe to operate, but the dealer has informed me that additional work is required.
NHTSA complaint #11690542 — an unverified report by a vehicle owner.
While driving, the engine suddenly shut off without warning. The first incident occurred in May 2025 and stalled twice in late August 2025. Each time I lost motive power and steering/brake assist dropped, I coasted to a safe spot, turned the ignition off and back on, and the vehicle restarted. In May, a shop retrieved P0087 – fuel rail/system pressure too low. They could not reproduce the problem, added DEF, and cleared the code. The issue has recurred. No crash or injuries. The Check Engine light was on in May; no other warnings were noted at the time of the stall. The vehicle is available for inspection and is being towed to a diesel specialist for diagnosis. Suspected area is the fuel delivery system (low rail pressure). Odometer: 47,500.
NHTSA complaint #11683093 — an unverified report by a vehicle owner.
My vehicle was serviced 05/03/24, after the 60,000 whatever service, The Sewell dealership of N. Austin, literally has a video of them pointing out where there was an oil leak, they needed to fix, so of course, I agreed to them fixing the leak. Fast forward to [XXX], during which, I was driving, had no indication of any issues, then saw white/gray/smoke, pulled over, & then my car wouldn't start. The following conversation was exchanged from myself & someone named Ben, from the Sewell dealership in North Austin: [From Ben: I am not as familiar from the surface, but everything was explained in the video from the technician. The failed component is the bearing of the turbocharger which caused a major oil leak. This oil leak was the smoke you were seeing from the exhaust. We know for sure that the turbocharger will need to be replaced. The engine has a high likelihood of needing replacement as it was oil starved due to the major oil leak from the turbocharger. There is metal in the oil from inside the engine indicating internal failure from not having enough oil. From Me: which makes no sense, having just had all these things checked, back in May, with no indication of any leaks of anything other than what was shown.] ANDDD, which was supposedly fixed. I have the video footage of the technician doing a walk through in May of 2024, pointing out an oil leak, which I paid to have fix, but was later told I had no oil in my engine in July of 2024, without any warning.The car has not been drivable since, because I was quoted over 50,000 for the Turbo & Engine Replacement. I had 3 surgeries since December [XXX], which is why it's taken forever for me to do anything. However, I am STILL making payments on this vehicle. I read Jaguar Forums, & noticed I'm not the only person who has dealt with this EXACT issue, following Full Service approx 60 days prior. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11671346 — an unverified report by a vehicle owner.
our F-Pace had 120,000 miles. Worked great, very reliable, but then out of nowhere while driving the car the low coolant light came on and with in a minute the engine shut down and the car was dead. I had all I could do to get the car off the interstate with traffic behind me going 70mph. I am very lucky that I was not slammed into from behind as the car literally lost all power. I got it to the side of road with steam blowing out the engine. I called 911 and the fire department came and the police. The vehicle was then towed to the Brentwood, TN Jaguar dealer and they confirmed for $250 service fee that the engine was blown up. The Y Pipe cracked and all the coolant blew out and the engine overheated and was destroyed. They said the fix was $23-$25,000 for a new motor. Throw much research on the Jaguar forums online it is a well documented problem on the 2017 F-Paces that the Y pipe cracks leading to a discharge of the coolant leading to engine failure. It is also known that Jaguar fixed this problem on the 2018 forward models. Leaving owners of the 2017 F-Pace to literally be at the risk of engine failure at any moment. There was barely enough time for me to get the car off the road while coasting with a dead engine and limited power steering. This needs to be recall and Jaguar should be compensating those who have incurred loss. We had to sell the car to a wholesaler for $2500 because the car was worth less than the new engine cost would be to fix it.
NHTSA complaint #11654672 — an unverified report by a vehicle owner.
The timing chain is the issues and yes it is available to inspect upon request. My safety has been put at risk because this snap at anytime. My car stalls and has really rough idling. Yes I have reported this rattle noise but I was told nothing was found, the noise got worse with the idling and I was told my car was out of warranty and the timing chain was breaking down.It started with the misfire, then rough idling and now the engine light. The rattling started and was first reported at 50k miles.
NHTSA complaint #11653081 — an unverified report by a vehicle owner.
I am writing to formally express my frustration and disappointment regarding the complete lack of support I have received from Jaguar Land Rover North America following a devastating incident involving my 2018 Jaguar F-PACE (VIN: [XXX]). In January 2024, while driving my vehicle, it suddenly caught fire. This fire was caused by an issue that was the subject of a recall. My vehicle was scheduled to be serviced for this very recall just days later, but it did not make it to the appointment because it was completely destroyed. The fire department responded to the scene, conducted an investigation, and filed an official report, which I am prepared to provide for your review. After the incident, I reached out to Jaguar Land Rover North America, expecting assistance in addressing a fire that was clearly caused by a known defect. Instead, I was met with outright dismissiveness and disrespect. Executive Judianne Di Leo, in particular, showed a complete lack of concern, scolding me for copying other JLR executives on emails, refusing to help, and failing to direct me to anyone who could. During multiple phone conversations, I explained the severity of the situation, including the fact that I have developed asthma, breathing issues, and severe anxiety attacks as a result of the explosion. She dismissed my concerns and even laughed at me during one call before telling me to "get a lawyer." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11644628 — an unverified report by a vehicle owner.
The first issue is the camshaft issue that had a recall on there and i was unaware because there wasn’t any notification sent by Jaguar or the nhtsa. When starting the vehicle it’s very hesitant and has a rough start & idle. Even once the vehicle starts it continuously has a rough feel as if the vehicle is putting or about to cut off. 2. The vehicle constantly loses power and sometimes won’t start. The battery has been replaced and the wires have been tested. When driving the entire vehicle starts to intermittently lose power and everything flickers on and off the entire time. 3. When searching my vehicle information it indicates there’s no open recalls however according to Jaguar corporate office there is an open recall but it’s not displayed on any search because the nhtsa hasn’t notified them.
NHTSA complaint #11633606 — an unverified report by a vehicle owner.
1. ENTIRE engine. And yes (it’s been sitting since May 2024 at Scottsdale AZ JLR) 2. The day after I filled coolant for a 'low coolant' check engine light, my car smoked going uphill and nearly caught fire. I pulled over just in time, then had to walk 2 miles at night, in 30°F weather, without cell service, in the desert. This is a known issue affecting thousands of similar cars, with a Facebook group of nearly 19,000 members reporting the same risks—cars smoking or blowing up without warning, even when serviced per JLR’s recommendations. JLR is refusing to honor warranties, and some incidents have resulted in complete vehicle fires. My attorney advised me to report this and share the FB group for reference: [XXX] 3. Both have confirmed the engine is done and needs an entire replacement. 4. By JLR of Scottsdale yes. Also an independent mechanic in Sedona. Also by my attorney’s expert mechanic who had the oil sent to a lab and when he read the report stated, “the primary cause of engine failure most likely is blown head gasket. That caused coolant to get mixed into the oil, thereby destroying the engine.” 5. NO…which is what is MOST concerning. Just ‘low coolant’ as I mentioned above, which I added. No other check engine light has EVER ignited on the vehicle, which is concerning to me, indicating that no warning lights ever came on which would have indicated to me something needed servicing before the entire engine just blew up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11632081 — an unverified report by a vehicle owner.
Vehicle will lose power intermittently while driving and sometimes when you try to start the vehicle it will be come dead. I’ve replaced the battery and the problem still occurs. A few nights in a row the alarm system would just beep for no reason . I changed the key fob battery and that didn’t help either. The engine makes a weird noise and constantly jerks.also the engine shakes extremely bad even though I’ve had a tune up, I’ve called Jaguar consumer services to find out about past recall details and was advised that information wasn’t available to them if the services were actually completed or just cleared out & I’d have to call the service center that completed the recall/repairs. It’s impossible to do so as I’m not the original owner. Jaguar advised they couldn’t help and this is very common for the power train in these vehicles to malfunction however the manufacturer isn’t being accountable. Also when I checked the recalls on NHTSA & Jaguar websites It indicated there’s no recalls, however when I called Jaguar consumer services I was advised of 2 recalls/campaigns that relate to the engine light. I’ve had a similar issue with a Range Rover that we checked for recalls and they were cleared from under the vin but the service wasn’t performed and when we experienced the issue we were charged on 2 occasions and once I discover the issue previously had a recall they refunded one of the issues, they’re all under the same umbrella and truly need to be investigated. I hope more people learn about reporting these issues to the nhtsa and other outlets instead of just reporting to Jaguar because they truly only want to get money out of the situation and don’t want to be accountable for the defects of there vehicles.
NHTSA complaint #11622049 — an unverified report by a vehicle owner.
The contact owns a 2019 Jaguar F-Pace. The contact stated while driving 60 MPH, the temperature gauge indicated that the engine was overheating, after which the contact smelled antifreeze on the interior of the vehicle. The low coolant and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures the radiator and vacuum cooling system elbow hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with water pump failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 75,000.
NHTSA complaint #11617591 — an unverified report by a vehicle owner.