FaultScore

FaultScore report

2003 Jaguar S-Type problems

Owners have filed 152 complaints about the 2003 Jaguar S-Type with NHTSA between 2002 and 2026. The largest single group is the brakes. Across this model's run it ranks 1 of 7 worst.

F

FaultScore 86/100

Higher is worse. Measured against the other years of the Jaguar S-Type.

How this is worked out

The numbers

152

Complaints

19

Crashes reported

1

Fires reported

7

Injuries reported

33,948 mi

Median mileage at failure

Half of reported failures happened before this

50%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 83 vs 50 Severity 92 vs 50 Early failure 86 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 83
Against the median year of the Jaguar S-Type. 50 means typical for this model; 100 means roughly double.
Severity — 92
17.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 86
50% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other Jaguar S-Type

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 Jaguar S-Type

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 37 24.3%

3 crashes, 0 fires · median 47,000 mi

10 crashes, 0 fires · median 27,428 mi

Median failure at 37,274 miles

0 crashes, 1 fires · median 7,545 mi

Median failure at 21,707 miles

Windows, Mirrors & Wipers 9 5.9%

Median failure at 53,835 miles

Equipment & Accessories 8 5.3%

Median failure at 3,577 miles

Lights 7 4.6%

Median failure at 39,438 miles

Airbags 7 4.6%

4 crashes, 0 fires · median 38,500 mi

Steering 6 3.9%

1 crashes, 0 fires · median 13,350 mi

Fuel & Propulsion 5 3.3%

Median failure at 75,000 miles

Tires 4 2.6%

Median failure at 7,000 miles

Other & Unspecified 3 2.0%

Median failure at 300 miles

Wheels 3 2.0%

Median failure at 11 miles

Stability & Traction Control 2 1.3%

1 crashes, 0 fires · median 47,500 mi

Suspension 2 1.3%

Median failure at 22,185 miles

Doors, Latches & Locks 1 0.7%

Median failure at 54,000 miles

Seats 1 0.7%
Body & Structure 1 0.7%

Median failure at 42,671 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 7 28.0%
Headlights 4 16.0%
Electrical 3 12.0%
Engine 3 12.0%
Antilock/Traction Control/Electronic Limited Slip 3 12.0%
AIR Conditioner 2 8.0%
Frontal 2 8.0%
Navigational System(Global Positioning System) 1 4.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 16 14.2%
1,000 – 9,999 miles 15 13.3%
10,000 – 24,999 miles 13 11.5%
25,000 – 49,999 miles 30 26.5%
50,000 – 74,999 miles 8 7.1%
75,000 – 99,999 miles 15 13.3%
100,000 – 149,999 miles 10 8.8%
150,000+ miles 6 5.3%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2003 Jaguar S-Type 4-DR. w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2002 peak 10 Jun 2026

Recalls on the 2003 Jaguar S-Type

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

06E056000

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

04V484000

EQUIPMENT:OTHER:LABELS

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEM." THE BRAKE FLUID MASTER CYLINDER RESERVOIR IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT BENEATH A LEAF SCREEN, SUCH THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON THE TOP OF THE RESERVOIR BODY IS NOT VISIBLE BY DIRECT VIEW.

Risk: THIS DOES NOT COMPLY WITH THE STANDARD.

04V488000

PARKING BRAKE

ON CERTAIN PASSENGER VEHICLES, THE ELECTRONIC PARK BRAKE MODULE, WHICH CONTROLS THE APPLICATION OF THE PARKING BRAKE, MAY UNINTENTIONALLY APPLY THE PARKING BRAKE WITHOUT ANY INDICATION OR WARNING TO THE DRIVER.

Risk: THIS CONDITION CAN CAUSE THE VEHICLE TO DECELERATE AND MAY CAUSE REAR WHEEL "LOCKUP" AT ANY ROAD SPEED. A CRASH MAY OCCUR.

04V024000

POWER TRAIN:AUTOMATIC TRANSMISSION

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, WITH THE FORWARD DRIVE GEAR SELECTED AND THE VEHICLE STATIONARY OR IN A FORWARD MOTION, THE GEARBOX COULD POTENTIALLY SELECT REVERSE GEAR, WITHOUT INDICATION.

Risk: THIS FAILURE COULD RESULT IN A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2004398 1,453 units in Canada

Label

Certain vehicles do not comply with the requirements of CMVSS 135. The brake fluid master cylinder reservoir is recessed and oriented in the engine compartment beneath a leaf screen, such that the brake fluid warning statement embossed on the top of the reservoir body is not visible by direct view. Correction: Jaguar will mail letters to all registered owners which will include labels containing the required warning statement and installation instructions.

Recall 2004352 1,739 units in Canada

Brakes

On certain vehicles, the Electronic Park Brake (EPB) may unintentionally apply the handbrake causing the vehicle to decelerate and in extreme cases, to lock-up the rear wheels. This condition can arise at any speed with or without illumination of the warning indicator lamps on the instrument cluster or the stop lamps. Correction: Dealers will replace the EPB module.

Recall 2004040 1,309 units in Canada

Powertrain

On certain vehicles equipped with automatic transmissions, with the forward drive gear selected and the vehicle stationary or in a forward motion, the gearbox could potentially select reverse gear, without indication to the driver. Correction: Dealers will reprogram the transmission control module.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 11,000 miles Sunrise, FL Crash 2 injured

AIR BAGS

I WAS PARKED AT A RED LIGHT AND HIT HEAD ON BY ANOTHER VEHICLE THAT HAD TO BE AT LEAST TRAVELING MORE 50 MPH AND THE AIR BAGS DIDN'T DEPLOY ON EITHER THE DRIVER AND THE PASSENGER SIDE.

NHTSA complaint #10522183 — an unverified report by a vehicle owner.

at 80,000 miles Santa ANA, CA Crash

VEHICLE SPEED CONTROL

WHILE APPROACHING A STOP SIGN AND APPLYING MY BRAKES THE CAR INVOLUNTARILY ACCELERATED ON TO INCOMING TRAFFIC. THE CAR WAS REVVING AT HIGH SPEED AND COULD NOT BE STOPPED. I HAD BOTH FEET ON THE BRAKES BUT CAR WAS NOT RESPONDING . I HEADED TOWARD HIGH CURB AVOIDING CARS AND PEDESTRIANS IN HOPES OF SLOWING CAR BEFORE I WAS TO HIT DIPSEY DUMPSTER ,ON THE SIDE OF THE ROAD (I HAD CHOSEN TO HIT THEM IN ORDER TO AVOID INVOLVING OTHER CARS AND PEDESTRIANS) WHEN I HIT THE CURB AT HIGH RPMS , THE IMPACT DAMAGED THE RIGHT FRONT WHEEL AND UNDER CARRIAGE OF AUTOMOBILE. THE ACCELERATION STOPPED . IT WAS A TERRIFYING EXPERIENCE. THIS MALFUNCTION HAS BEEN REGISTERED BY OTHER DRIVERS. OF JAGUARS. IT IS A SAFETY ISSUE THAT JAGUAR NEEDS TO ADDRESS. I AM LUCKY THAT I DID NOT KILL ANYONE OR HAD SERIOUS INJURIES TO MY PASSENGER AND MYSELF.

NHTSA complaint #10519520 — an unverified report by a vehicle owner.

at 80,000 miles Santa ANA, CA Crash

SERVICE BRAKES, HYDRAULIC

WHILE APPROACHING A STOP SIGN AND APPLYING MY BRAKES THE CAR INVOLUNTARILY ACCELERATED ON TO INCOMING TRAFFIC. THE CAR WAS REVVING AT HIGH SPEED AND COULD NOT BE STOPPED. I HAD BOTH FEET ON THE BRAKES BUT CAR WAS NOT RESPONDING . I HEADED TOWARD HIGH CURB AVOIDING CARS AND PEDESTRIANS IN HOPES OF SLOWING CAR BEFORE I WAS TO HIT DIPSEY DUMPSTER ,ON THE SIDE OF THE ROAD (I HAD CHOSEN TO HIT THEM IN ORDER TO AVOID INVOLVING OTHER CARS AND PEDESTRIANS) WHEN I HIT THE CURB AT HIGH RPMS , THE IMPACT DAMAGED THE RIGHT FRONT WHEEL AND UNDER CARRIAGE OF AUTOMOBILE. THE ACCELERATION STOPPED . IT WAS A TERRIFYING EXPERIENCE. THIS MALFUNCTION HAS BEEN REGISTERED BY OTHER DRIVERS. OF JAGUARS. IT IS A SAFETY ISSUE THAT JAGUAR NEEDS TO ADDRESS. I AM LUCKY THAT I DID NOT KILL ANYONE OR HAD SERIOUS INJURIES TO MY PASSENGER AND MYSELF.

NHTSA complaint #10519520 — an unverified report by a vehicle owner.

at 80,000 miles Santa ANA, CA Crash

ELECTRONIC STABILITY CONTROL (ESC)

WHILE APPROACHING A STOP SIGN AND APPLYING MY BRAKES THE CAR INVOLUNTARILY ACCELERATED ON TO INCOMING TRAFFIC. THE CAR WAS REVVING AT HIGH SPEED AND COULD NOT BE STOPPED. I HAD BOTH FEET ON THE BRAKES BUT CAR WAS NOT RESPONDING . I HEADED TOWARD HIGH CURB AVOIDING CARS AND PEDESTRIANS IN HOPES OF SLOWING CAR BEFORE I WAS TO HIT DIPSEY DUMPSTER ,ON THE SIDE OF THE ROAD (I HAD CHOSEN TO HIT THEM IN ORDER TO AVOID INVOLVING OTHER CARS AND PEDESTRIANS) WHEN I HIT THE CURB AT HIGH RPMS , THE IMPACT DAMAGED THE RIGHT FRONT WHEEL AND UNDER CARRIAGE OF AUTOMOBILE. THE ACCELERATION STOPPED . IT WAS A TERRIFYING EXPERIENCE. THIS MALFUNCTION HAS BEEN REGISTERED BY OTHER DRIVERS. OF JAGUARS. IT IS A SAFETY ISSUE THAT JAGUAR NEEDS TO ADDRESS. I AM LUCKY THAT I DID NOT KILL ANYONE OR HAD SERIOUS INJURIES TO MY PASSENGER AND MYSELF.

NHTSA complaint #10519520 — an unverified report by a vehicle owner.

at 80,000 miles Santa ANA, CA Crash 2 injured

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT WAS BRAKING FOR A TRAFFIC STOP WHEN THE ENGINE RPMS INCREASED AND THE VEHICLE ABNORMALLY ACCELERATED. THE FAILURE OCCURRED AS THE CONTACT WAS STILL APPLYING THE BRAKES. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A DUMPSTER IN ORDER TO STOP THE VEHICLE FROM ACCELERATING ANY FURTHER. THE CONTACT AND THE FRONT SEAT PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE BLACK BOX WAS REVIEWED BUT THE DEALER WAS UNABLE TO RETRIEVE ANY INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.

NHTSA complaint #10514515 — an unverified report by a vehicle owner.

at 80,000 miles Hereford, AZ Crash

VEHICLE SPEED CONTROL

THE DISTANCE OF THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE ALMOST THE SAME DISTANCE FROM THE CAR FLOOR AND THE PEDALS ARE CLOSE ENOUGH THAT A FOOT CAN CONTACT BOTH. AFTER STARTING THE CAR IN A PARKING LOT AND PUTTING IN DRIVE I STEPPED ON THE BRAKE BUT THE CAR LURCHED FORWARD AND THE HARDER I PRESSED THE BRAKE THE FASTER THE CAR WENT OVER A CONCRETE BARRIER. THE CAUSE WAS, OF COURSE, THAT I WAS STEPPING ON BOTH PEDALS. A YEAR LATER THE SAME THING HAPPENED AND I RAMMED AND BROKE A GARAGE DOOR. THE HEIGHT OF THE BRAKE PEDAL MUST BE RAISED ABOUT AN INCH SO THAT STEPPING ON THE BRAKE PEDAL WILL NOT ALLOW SIMULTANEOUS STEPPING THE ACCELERATOR. I HAVE CONTACTED JAGUAR, NORTH AMERICA REF# [XXX]. ON MY CAR I HAVE PUT A 7/8 INCH BLOCK ON THE BRAKE PEDAL TO RAISE THE HEIGHT. IF IT HAD BEEN A PERSON AHEAD OF ME INSTEAD OF A GARAGE DOOR I PROBABLY WOULD HAVE KILLED HIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10484985 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 75,000 miles Gary, IN

FUEL SYSTEM, GASOLINE

The contact owns a 2003 Jaguar S-Type. The contact stated that while refueling the vehicle at a gas station, fuel suddenly sprayed out from underneath the vehicle without warning. The contact contacted an authorized dealer and was informed that the dealer lacked the equipment and parts required to service vehicles over 15 years old. The contact was then referred to an independent mechanic specialized in foreign vehicles, to whom the dealer transmitted the vehicle information and failure details. However, the contact later received a follow-up call from the dealer, confirming the independent mechanic could not provide the necessary equipment or parts to service the vehicle. Despite the active safety hazard, the vehicle remained operational, though it emitted a strong fuel odor and left a continuous trail of leaking fuel. Upon investigation, the contact related the failure to NHTSA Campaign Number: 06E056000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall campaign. The manufacturer had not yet been notified of the component failure. The vehicle remained unrepaired. The failure mileage was approximately 75,000.

NHTSA complaint #11743689 — an unverified report by a vehicle owner.

at 120,000 miles Redding, CA

POWER TRAIN

The contact owns a 2003 Jaguar S-Type. The contact stated while driving approximately 20-25 MPH, the vehicle would shift into reverse independently and would lock up while the gear shifter was in a drive(D). The gear box fault warning light was illuminated. The contact depressed the accelerator pedal in order to continue to drive. Additionally, the contact stated that while at a complete stop with the vehicle in drive(D), the vehicle would reverse independently. The contact would immediately depress the brake pedal. The warning message "Gear Box Fault" was illuminated. There was no further information provided. The vehicle was taken to an independent mechanic several times where it was diagnosed that the failure was associated with NHTSA Campaign Number: 04V024000 (Power Train). The independent mechanic then contacted the local dealer who advised that the transmission control module (TCM) was previously reprogrammed under NHTSA Campaign Number: 04V024000 (Power Train) in 2004. The dealer advised that they could not assist as the software was no longer available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11461818 — an unverified report by a vehicle owner.

at 105,000 miles Ashland, VA

POWER TRAIN

The contact owns a 2003 Jaguar S. The contact stated that his wife was reversing with the brake pedal being depressed when she lost control of the vehicle and it accelerated on its own almost crashing into pedestrians. The dealer was made aware of the failure but informed the contact that they only repair vehicles made in 2005 and newer and the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 105,000. VIN was unavailable.

NHTSA complaint #11422137 — an unverified report by a vehicle owner.

at 108,000 miles Murrieta, CA

FUEL/PROPULSION SYSTEM

SEEMS THAT GAS IS LEAKING OR SOMETHING, THE CABIN OF THE CAR BEGINS TO SMELL OF FUEL AT RANDOM TIMES AND THE CAR ALSO RANDOMLY DECELERATES.

NHTSA complaint #11207219 — an unverified report by a vehicle owner.

at 198,000 miles Staunton, VA

PARKING BRAKE

VEHICLE PARKING BRAKE RANDOMLY COMES ON WITHOUT WARNING AND CAUSES CAR TO TRY LOCK WHEELS EVEN WHEN DRIVING. SOMETIMES WHEN FIRST START THE PARKING BRAKE IS LOCKED EVEN IF I DON'T USE IT AND WILL UNLOCK WHEN START ROLLING. VEHICLE HAS MULTIPLE MISFIRE COEDS AND RESTRICTED PERFORMANCE AND LOSES POWER FOR NO REASON. ALSO DANGEROUS WHEN DRIVING IN TRAFFIC. NOT SURE WHAT ISSUES IS BUT HAS NEW PLUGS AND COILS AND EVERYTHING SO BELIEVE ELECTRICAL ISSUE

NHTSA complaint #11171353 — an unverified report by a vehicle owner.

at 198,000 miles Staunton, VA

ENGINE

VEHICLE PARKING BRAKE RANDOMLY COMES ON WITHOUT WARNING AND CAUSES CAR TO TRY LOCK WHEELS EVEN WHEN DRIVING. SOMETIMES WHEN FIRST START THE PARKING BRAKE IS LOCKED EVEN IF I DON'T USE IT AND WILL UNLOCK WHEN START ROLLING. VEHICLE HAS MULTIPLE MISFIRE COEDS AND RESTRICTED PERFORMANCE AND LOSES POWER FOR NO REASON. ALSO DANGEROUS WHEN DRIVING IN TRAFFIC. NOT SURE WHAT ISSUES IS BUT HAS NEW PLUGS AND COILS AND EVERYTHING SO BELIEVE ELECTRICAL ISSUE

NHTSA complaint #11171353 — an unverified report by a vehicle owner.

at 198,000 miles Staunton, VA

SERVICE BRAKES

VEHICLE PARKING BRAKE RANDOMLY COMES ON WITHOUT WARNING AND CAUSES CAR TO TRY LOCK WHEELS EVEN WHEN DRIVING. SOMETIMES WHEN FIRST START THE PARKING BRAKE IS LOCKED EVEN IF I DON'T USE IT AND WILL UNLOCK WHEN START ROLLING. VEHICLE HAS MULTIPLE MISFIRE COEDS AND RESTRICTED PERFORMANCE AND LOSES POWER FOR NO REASON. ALSO DANGEROUS WHEN DRIVING IN TRAFFIC. NOT SURE WHAT ISSUES IS BUT HAS NEW PLUGS AND COILS AND EVERYTHING SO BELIEVE ELECTRICAL ISSUE

NHTSA complaint #11171353 — an unverified report by a vehicle owner.

at 160,000 miles Nashville, TN

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHEN THE VEHICLE WAS STARTED, THE CONTACT SMELLED FUEL AND NOTICED FUEL ON THE GROUND UNDER THE FUEL TANK. THE VEHICLE WAS TAKEN TO JAGUAR NASHVILLE (3 CADILLAC DRIVE, BRENTWOOD, TN 37027) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK AND FUEL TANK FILLER NECK HOSE HAD DETERIORATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

NHTSA complaint #11105174 — an unverified report by a vehicle owner.

at 100,350 miles Nicholson, GA

SERVICE BRAKES

ODI#11101609 - UPDATE INFORMATION. UPDATE, MY CAR RECALL PART WAS REPLACED FOR $574.04 AND I PICKED IT UP YESTERDAY 6-27-18, BY A LOCAL AUTO PARTS REPAIR SHOP, I HAVE THE BILL TO SHOW PROOF. JAGUAR LAND ROVER GWINNETT SALESMAN FRISCO DOLLARD 770-680-5000 OFC EMAILED ME ON 6-16-18 TO SALE ME ANOTHER CAR, I TOLD HIM I WANT MY CAR FIXED NOT A SALE. HE TOLD ME TO CALL MIKE WHITE SERVICE MGR. AFTER LEAVING SEVERAL MESSAGES, MR WHITE CALLED ME BACK VERY RUDE AND STATED, THEY WOULD NOT COMPENSATE ME FOR THE RECALL DEFECT PART. AFTER I ASKED HIM TO RUN MY VIN# HE STATED THE RECALL PART WAS REPLACED 6-29-2007 UNDER MY NAME. I TOLD HIM THAT WAS IMPOSSIBLE BECAUSE I DID NOT BUY THIS CAR UNTIL 7-9-2007. HE BECAME MORE UPSET AND SHORT WITH ME AND SAID IT WOULD BE AFTER 7-4-18 BEFORE THEY COULD EVEN LOOK AT MY CAR $150.00 JUST TO DIAGNOSTICS PLUS ANY PART OR LABOR JUST BRING IT IN, I TOLD HIM IT WAS NOT DRIVE-ABLE, HE SAID THAT WAS MY PROBLEM. NOTHING ELSE THEY COULD OR WOULD DO. I FEEL THIS WAS A TOTAL LET DOWN AND NEGLECT ON MY VEHICLE BY JAGUAR LAND ROVER I COULD HAD BEEN KILLED OR SERIOUS HURT BECAUSE OF A FAULTY BRAKE RECALL/DEFECT PART ON MY CAR THAT SHOULD HAVE BEEN REPLACED YEARS AGO AT ANY SERVICE VISIT THAT I HAD AT THEIR PLACE OF BUSINESS. NOW THAT I HAVE PAID THE ADDED EXPENSE FOR THIS REPAIR AND THEY WERE NOT WILLING TO DO ANYTHING TO HELP CORRECT THIS PROBLEM. UN-JUSTICE HAS BEEN DONE TO ME.

NHTSA complaint #11104466 — an unverified report by a vehicle owner.

at 100,340 miles Nicholson, GA

SERVICE BRAKES

I FOUND A RECALL ON THE ELECTRONIC PARK BRAKE MODULE FOR A DEFECT TO BE REPLACED SINCE 2005, BUT I WAS NEVER NOTIFIED. I HAVE HAD THIS VEHICLE SINCE 2007 WITH MANY SERVICES AT THE DEALERSHIP SINCE PURCHASED. MONDAY JUNE 11, 2018 MY PARKING BRAKE ENGAGED AND WOULD NOT RELEASE. THIS IS S SERIOUS SAFETY CONCERN. I WAS PARKED AWAY FROM HOME PAYING A BILL IN THE PORING RAIN AND HAD TO HAVE MY CAR TOWED TO THE NEARER DEALERSHIP.IT HAS BEEN 3 DAYS NOW WITHOUT TRANSPORTATION AND I STILL DON'T KNOW IF THEY CAN FIX IT. ALL THIS COULD HAVE BEEN AVOIDED WITH PROPER SERVICE AND NOTIFICATION FROM THE AUTHORIZED DEALERSHIP YEARS AGO AT THE TIME OF SERVICE.

NHTSA complaint #11101609 — an unverified report by a vehicle owner.

at 76,000 miles Huntington Beach, CA

UNKNOWN OR OTHER

WHILE DRIVING AND MAKING A LEFT HAND TURN AT SLOW SPEED ,I TRIED TO USE MY BRAKES BUT MY CAR ACCELERATED. THERE WERE 2 PEDESTRIANS ON THE OPPOSITE SIDE OF THE STREET. TO AVOID HITTING THEM, I SWERVED TO THE CURB AND IMMEDIATELY TURNED OFF MY IGNITION. ONE OF THE PEDESTRIANS SAID MY FRONT TIRES LOCKED AND MY REAR TIRES WERE SPINNING. FORTUNATELY, I WAS DRIVING IN MY PRIVATE STREET LOCATED IN A TOWNHOUSE COMMUNITY. I COULD HAVE EASILY KILLED SOMEONE. VERY SCARY! THE CAR IS NOW AT MY MECHANICS. I AM AFRAID TO DRIVE THIS VEHICLE.02

NHTSA complaint #11073616 — an unverified report by a vehicle owner.

Margate, FL

SERVICE BRAKES

MY 2003 JAGUAR S TYPE IS GETTING A PARKING BRAKE FAULT/ENGINE SYSTEM FAULT AND DSC NOT AVAILABLE AT THE SAME TIME WITH THE ABS BRAKE SYMBOL. I HAVE NEW BRAKES ON MY CAR AND THE ROTORS ARE GOOD AS WELL. I WAS DRIVING AND MY CAR LIGHTING SYSTEM CAME UP WITH THAT ABOVE AND STARTED TO MOVE SLOWLY ON A CITY STREET. I DON'T KNOW WHAT IS CAUSING THIS PROBLEM. I SEE THAT THERE WAS A RECALL ON THE PARKING BRAKE MODULE BACK IN 2005 BUT I AM THE SECOND OWNER OF THIS CAR. I AM NOT SURE IF THIS WAS TAKEN CARE OF BY THE PREVIOUS OWNER. I HAVE CALLED SEVERAL JAGUAR PLACES ABOUT RECORDS ON THIS CAR ABOUT THESE RECALL/S BUT I AM GETTING THE RUN AROUND. LUCKILY I HAVEN'T HAD ANY ACCIDENTS WITH THIS ISSUE. PLEASE HELP...

NHTSA complaint #11039744 — an unverified report by a vehicle owner.

at 113,714 miles Morongo Valley, CA

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING 55 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,714.

NHTSA complaint #10882947 — an unverified report by a vehicle owner.

at 23,000 miles Durham, NC

SERVICE BRAKES

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT STATED THE EMERGENCY BRAKE INDEPENDENTLY ENGAGED. THE BRAKE AND THE ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V488000 (PARKING BRAKE). THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

NHTSA complaint #10822603 — an unverified report by a vehicle owner.

at 69,000 miles Chesapeake, VA

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V418000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

NHTSA complaint #10820097 — an unverified report by a vehicle owner.

at 71,000 miles Eagan, MN

POWER TRAIN

MY 2003 JAGUAR S-TYPE WAS RECALLED IN 2004, RECALL #42036 (R513) POWER TRAIN: AUTOMATIC TRANSMISSION. I PURCHASED MY JAGUAR AS THE SECOND OWNER 1 1/2 YEARS AGO. I HAVE HAD TROUBLE WITH THE CAR. FOR INSTANCE WHEN I ATTEMPT TO PASS ANOTHER VEHICLE ON THE HIGHWAY AND TRY TO SPEED UP THE TRANSMISSION SLOWS THE CAR DOWN SIGNIFICANTLY. IF I AM TRAVELING AT 55 M.P.H AND ACCELERATE THE CAR WILL IMMEDIATELY SLOW TO ABOUT 30 M.P.H OR LESS. IT IS VERY SCARY! AND COULD RESULT IN A CRASH (AS THE WARNING STATED ON THE RECALL)! THE REPAIR SHOP RAN A COMPUTER DIAGNOSTIC ON MY CAR. THE CODE ON THE COMPUTER STATES "THE TRANSMISSION NEEDS RE-PROGRAMMING OF THE TRANSMISSION CONTROL MODULE AS THE TRANSMISSION IS SLIPPING INTO NEUTRAL UNDER LOAD." THE SHOP SAID THERE WAS AN OPEN RECALL ON THE CAR AND THE DEALER NEEDS TO UPDATE THE COMPUTER SOFTWARE TO CORRECT THE PROBLEM. THE CAR HAS NO STICKERS SAYING RECALL SERVICE WAS EVER DONE ON IT. THE DEALER SAID THEY CANNOT PERFORM THE SERVICE UNDER THE RECALL AS THE RECALL AS THERE IS NO OPEN FIELD ACTION ON MY VEHICLE ALTHOUGH THERE IS A CURRENTLY OPEN CAMPAIGN. THE DEALER STATED THE MANUFACTURER HAS THE RECALL LISTED AS COMPLETED. IN CONTACTING THE MANUFACTURER OPENED AN INVESTIGATION STATING THE RECALL WAS COMPLETED 03/09/05. 4 DAYS LATER JAGUAR CALLED BACK AND SAID THEY NEED A LETTER OR EMAIL FROM NHTSA STATING TREAD'S RECOMMENDATION TO MANUFACTURERS TO "DIAGNOSE THE IMPAIRMENT, THUS NULLIFYING FURTHER RECURRENCE OF THE IMPAIRMENT." ARE YOU ABLE TO ASSIST ME BY GIVING ME SOMETHING IN WRITING TO GIVE TO THE JAGUAR MANUFACTURER EXPLAINING THEIR RESPONSIBILITY IN CORRECTING A RECALL AS STATED IN THE TRANSPORTATION RECALL ENHANCEMENT ACCOUNTABILITY AND DOCUMENTATION (TREAD) ACT ? IF THE RECALL PROBLEM WITH MY CAR WAS COMPLETED IT WAS NOT DONE CORRECTLY AS THE CAR IS REPEATING THE SAME DANGEROUS PROBLEM. THANK YOU OR YOUR ASSISTANCE!

NHTSA complaint #10695318 — an unverified report by a vehicle owner.

at 71,000 miles Eagan, MN

VEHICLE SPEED CONTROL

MY 2003 JAGUAR S-TYPE WAS RECALLED IN 2004, RECALL #42036 (R513) POWER TRAIN: AUTOMATIC TRANSMISSION. I PURCHASED MY JAGUAR AS THE SECOND OWNER 1 1/2 YEARS AGO. I HAVE HAD TROUBLE WITH THE CAR. FOR INSTANCE WHEN I ATTEMPT TO PASS ANOTHER VEHICLE ON THE HIGHWAY AND TRY TO SPEED UP THE TRANSMISSION SLOWS THE CAR DOWN SIGNIFICANTLY. IF I AM TRAVELING AT 55 M.P.H AND ACCELERATE THE CAR WILL IMMEDIATELY SLOW TO ABOUT 30 M.P.H OR LESS. IT IS VERY SCARY! AND COULD RESULT IN A CRASH (AS THE WARNING STATED ON THE RECALL)! THE REPAIR SHOP RAN A COMPUTER DIAGNOSTIC ON MY CAR. THE CODE ON THE COMPUTER STATES "THE TRANSMISSION NEEDS RE-PROGRAMMING OF THE TRANSMISSION CONTROL MODULE AS THE TRANSMISSION IS SLIPPING INTO NEUTRAL UNDER LOAD." THE SHOP SAID THERE WAS AN OPEN RECALL ON THE CAR AND THE DEALER NEEDS TO UPDATE THE COMPUTER SOFTWARE TO CORRECT THE PROBLEM. THE CAR HAS NO STICKERS SAYING RECALL SERVICE WAS EVER DONE ON IT. THE DEALER SAID THEY CANNOT PERFORM THE SERVICE UNDER THE RECALL AS THE RECALL AS THERE IS NO OPEN FIELD ACTION ON MY VEHICLE ALTHOUGH THERE IS A CURRENTLY OPEN CAMPAIGN. THE DEALER STATED THE MANUFACTURER HAS THE RECALL LISTED AS COMPLETED. IN CONTACTING THE MANUFACTURER OPENED AN INVESTIGATION STATING THE RECALL WAS COMPLETED 03/09/05. 4 DAYS LATER JAGUAR CALLED BACK AND SAID THEY NEED A LETTER OR EMAIL FROM NHTSA STATING TREAD'S RECOMMENDATION TO MANUFACTURERS TO "DIAGNOSE THE IMPAIRMENT, THUS NULLIFYING FURTHER RECURRENCE OF THE IMPAIRMENT." ARE YOU ABLE TO ASSIST ME BY GIVING ME SOMETHING IN WRITING TO GIVE TO THE JAGUAR MANUFACTURER EXPLAINING THEIR RESPONSIBILITY IN CORRECTING A RECALL AS STATED IN THE TRANSPORTATION RECALL ENHANCEMENT ACCOUNTABILITY AND DOCUMENTATION (TREAD) ACT ? IF THE RECALL PROBLEM WITH MY CAR WAS COMPLETED IT WAS NOT DONE CORRECTLY AS THE CAR IS REPEATING THE SAME DANGEROUS PROBLEM. THANK YOU OR YOUR ASSISTANCE!

NHTSA complaint #10695318 — an unverified report by a vehicle owner.

at 120,032 miles Florence, SC

VEHICLE SPEED CONTROL

MY VEHICLE ACCELERATE WHEN APPLYING BRAKES. TOOK IT TO A SHOP AND WAS TOOK SOMETHING WAS DEFAULTING WITH MY MASTER BRAKE CYLINDER AND THE BRAKE BOOSTER. COST NEARLY 1600 TO FIX. CAL THE MANUFACTURER ABOUT A RECALL RELATED TO THIS BUT WAS TOLD MY CAR WASN'T RELATED TO THE RECALL.

NHTSA complaint #10676965 — an unverified report by a vehicle owner.

at 120,032 miles Florence, SC

SERVICE BRAKES

MY VEHICLE ACCELERATE WHEN APPLYING BRAKES. TOOK IT TO A SHOP AND WAS TOOK SOMETHING WAS DEFAULTING WITH MY MASTER BRAKE CYLINDER AND THE BRAKE BOOSTER. COST NEARLY 1600 TO FIX. CAL THE MANUFACTURER ABOUT A RECALL RELATED TO THIS BUT WAS TOLD MY CAR WASN'T RELATED TO THE RECALL.

NHTSA complaint #10676965 — an unverified report by a vehicle owner.

at 98,761 miles Charlotte, NC

TIRES:TREAD/BELT

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE EQUIPPED WITH KUMHO ECSTA LX PLATINUM TIRES, SIZE: 235/50R17 (NA). WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TIRE TREAD WAS SPREADING AND THE TIRES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 98,761 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10663928 — an unverified report by a vehicle owner.

at 162,110 miles Buckeye, AZ

SERVICE BRAKES

I GOT IN MY CAR TO LEAVE AND THE DASH KEEP SAYING APPLY PARKING BRAKE TRIED TO AND THE PARKING BRAKE WOULD NOT RELEASE.

NHTSA complaint #10653167 — an unverified report by a vehicle owner.

at 110,000 miles Grifton, NC

ENGINE

TL* THE CONTACT OWNS A 2003 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA complaint #10628197 — an unverified report by a vehicle owner.

at 79,000 miles Lincoln, NE

POWER TRAIN

I PULLED UP TO STOP AT A RESTAURANT CURB AND STOPPED THE VEHICLE. THE ENGINE SUDDENLY RACED TO APPROX 6000-6500 RPM. I WAS ABLE TO KEEP MY FOOT FIRMLY ON THE BRAKE, SHIFT THE TRANSMISSION INTO PARK, AND TURN THE ENGINE OFF. WHEN I RE-STARTED THE ENGINE EVERYTHING WAS FINE. I DID' NOT THINK TOO MUCH OF THIS, OUTSIDE OF SCARING THE HELL OUT OF ME, AS I THOUGHT MY FOOT MIGHT HAVE SLIPPED OFF THE BRAKE AND ON TO THE ACCELERATOR. ABOUT ONE WEEK IT HAPPENED AGAIN AS I WAS PULLING UP TO A STOP BEHIND A VEHICLE THE ENGINE STARTED RACING AGAIN. AGAIN I WAS ABLE TO SOP, WITHIN 2 FEET, OF THE VEHICLE IN FRONT OF ME. THE VEHICLE IS NOW AT THE JAGUAR DEALERSHIP, MARKEL, IN OMAHA, NE. JAGUAR CARS IN NEW JERSEY ([XXX]) JUST INFORMED ME THAT IT IS A TRANSMISSION PROBLEM AND JAGUAR WOULD NOT ACCEPT RESPONSIBILITY FOR A POSSIBLE SAFETY DEFECT. THEY OFFERED TO REPAIR IT FOR $7,500. I BELIEVE THIS IS A POTENTIAL SAFETY ISSUE AND WILL NOT DRIVE IT UNTIL IT IS REPAIRED. JAGUAR APPARENTLY DOES NOT AGREE WITH ASSESSMENT AND REFUSES TO TAKE RESPONSIBILITY FOR THE DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10614629 — an unverified report by a vehicle owner.

at 53,000 miles Encino, CA

SERVICE BRAKES

HI THE CAR STARTED BRAKING ITSELF WITHOUT PUSHING THE BRAKE THEN I SEE THE PARKING BRAKE LIGHT FAULT IT THE DASHBOARD. I CAN'T DRIVE THE CAR LIKE THIS.

NHTSA complaint #10548242 — an unverified report by a vehicle owner.

at 93,000 miles Philadelphia, PA

EXTERIOR LIGHTING:BRAKE LIGHTS

RIGHT BRAKE TAIL LIGHT WILL NOT GO OFF, REPLACED ALL BULBS

NHTSA complaint #10538263 — an unverified report by a vehicle owner.