Owners have filed 39 complaints
about the 2004 Jaguar S-Type with NHTSA between 2004 and 2020.
The largest single group is the brakes.
Across this model's run it ranks 4 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Jaguar S-Type. 50 means typical for this
model; 100 means roughly double.
Severity — 100
41% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 57
33% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2004 Jaguar S-Type
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Brakes
923.1%
1 crashes, 2 fires · median 48,600 mi
Transmission & Drivetrain
717.9%
Median failure at 78,000 miles
Engine & Cooling
615.4%
2 crashes, 1 fires · median 27,500 mi
Acceleration & Cruise Control
512.8%
1 crashes, 0 fires · median 48,600 mi
Electrical System
410.3%
2 crashes, 0 fires · median 35,896 mi
Lights
25.1%
1 crashes, 0 fires · median 80,500 mi
Steering
25.1%
Median failure at 125,500 miles
Windows, Mirrors & Wipers
12.6%
1 crashes, 0 fires
Fuel & Propulsion
12.6%
Median failure at 35,896 miles
Suspension
12.6%
0 crashes, 1 fires · median 30,000 mi
Airbags
12.6%
1 crashes, 0 fires
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
26.7%
10,000 – 24,999 miles
13.3%
25,000 – 49,999 miles
1343.3%
50,000 – 74,999 miles
516.7%
75,000 – 99,999 miles
26.7%
100,000 – 149,999 miles
413.3%
150,000+ miles
310.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2004peak 7Jul 2020
Recalls on the 2004 Jaguar S-Type
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20043981,453 units in Canada
Label
Certain vehicles do not comply with the requirements of CMVSS 135. The brake fluid master cylinder reservoir is recessed and oriented in the engine compartment beneath a leaf screen, such that the brake fluid warning statement embossed on the top of the reservoir body is not visible by direct view. Correction: Jaguar will mail letters to all registered owners which will include labels containing the required warning statement and installation instructions.
Recall 20043521,739 units in Canada
Brakes
On certain vehicles, the Electronic Park Brake (EPB) may unintentionally apply the handbrake causing the vehicle to decelerate and in extreme cases, to lock-up the rear wheels. This condition can arise at any speed with or without illumination of the warning indicator lamps on the instrument cluster or the stop lamps. Correction: Dealers will replace the EPB module.
Recall 20040401,309 units in Canada
Powertrain
On certain vehicles equipped with automatic transmissions, with the forward drive gear selected and the vehicle stationary or in a forward motion, the gearbox could potentially select reverse gear, without indication to the driver. Correction: Dealers will reprogram the transmission control module.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 96,000 milesTucson, AZCrash
EXTERIOR LIGHTING
TL* THE CONTACT OWNED A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS SUDDENLY SHUT OFF. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED OFF ROAD. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
NHTSA complaint #10946599 — an unverified report by a vehicle owner.
at 70,000 milesBowie, MDFire
PARKING BRAKE
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE PARKING BRAKE ENGAGED AND CAUSED SMOKE TO APPEAR FROM THE REAR OF THE VEHICLE. THE REAR BRAKES LOCKED AND BEGAN TO SMOKE, ALMOST CAUSING A FIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ELECTRONIC PARKING BRAKE MODULE NEEDED TO BE REPLACED. THE REPAIR WOULD COST $625. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V488000 (PARKING BRAKE). THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10259739 — an unverified report by a vehicle owner.
at 30,000 milesWayne, PAFire
SUSPENSION
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT STATED THAT THERE WAS A MASSIVE ANTI-FREEZE LEAK IN THE VEHICLE. THE DEALER DISCOVERED THAT THE RADIATOR WAS CRACKED. AN INDEPENDENT MECHANIC REPAIRED THE RADIATOR AND FOUND THAT MOST OF THE COMPONENTS UNDER THE HOOD WERE NOT JAGUAR PARTS. THE PARTS WERE JEEP, CHEVROLET, AND OTHER BRANDS. UPON FURTHER INVESTIGATION, IT WAS REVEALED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN TWO MAJOR CRASHES. ON A SEPARATE OCCASION, THE CONTACT FOUND HOLES IN THE RADIATOR HOSES. IN ADDITION, THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. LATER, WHILE DRIVING LESS THAN 35 MPH, THE BRAKES FAILED. A POLICE OFFICER FLAGGED HER DOWN AND INFORMED HER THAT SMOKE AND SPARKS WERE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE INDEPENDENT MECHANIC STATED THAT THE CALIPER FAILED. THE SYSTEM WOULD NOT ACCEPT THE VIN PROVIDED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 54,000.
NHTSA complaint #10253062 — an unverified report by a vehicle owner.
at 30,000 milesWayne, PAFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT STATED THAT THERE WAS A MASSIVE ANTI-FREEZE LEAK IN THE VEHICLE. THE DEALER DISCOVERED THAT THE RADIATOR WAS CRACKED. AN INDEPENDENT MECHANIC REPAIRED THE RADIATOR AND FOUND THAT MOST OF THE COMPONENTS UNDER THE HOOD WERE NOT JAGUAR PARTS. THE PARTS WERE JEEP, CHEVROLET, AND OTHER BRANDS. UPON FURTHER INVESTIGATION, IT WAS REVEALED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN TWO MAJOR CRASHES. ON A SEPARATE OCCASION, THE CONTACT FOUND HOLES IN THE RADIATOR HOSES. IN ADDITION, THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. LATER, WHILE DRIVING LESS THAN 35 MPH, THE BRAKES FAILED. A POLICE OFFICER FLAGGED HER DOWN AND INFORMED HER THAT SMOKE AND SPARKS WERE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE INDEPENDENT MECHANIC STATED THAT THE CALIPER FAILED. THE SYSTEM WOULD NOT ACCEPT THE VIN PROVIDED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 54,000.
NHTSA complaint #10253062 — an unverified report by a vehicle owner.
at 30,000 milesWayne, PAFire
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT STATED THAT THERE WAS A MASSIVE ANTI-FREEZE LEAK IN THE VEHICLE. THE DEALER DISCOVERED THAT THE RADIATOR WAS CRACKED. AN INDEPENDENT MECHANIC REPAIRED THE RADIATOR AND FOUND THAT MOST OF THE COMPONENTS UNDER THE HOOD WERE NOT JAGUAR PARTS. THE PARTS WERE JEEP, CHEVROLET, AND OTHER BRANDS. UPON FURTHER INVESTIGATION, IT WAS REVEALED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN TWO MAJOR CRASHES. ON A SEPARATE OCCASION, THE CONTACT FOUND HOLES IN THE RADIATOR HOSES. IN ADDITION, THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. LATER, WHILE DRIVING LESS THAN 35 MPH, THE BRAKES FAILED. A POLICE OFFICER FLAGGED HER DOWN AND INFORMED HER THAT SMOKE AND SPARKS WERE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE INDEPENDENT MECHANIC STATED THAT THE CALIPER FAILED. THE SYSTEM WOULD NOT ACCEPT THE VIN PROVIDED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 54,000.
NHTSA complaint #10253062 — an unverified report by a vehicle owner.
Patchogue, NYCrash2 injured
AIR BAGS
ON 12/26/05, AT APPROXIMATELY 3:55 P.M. PLAINTIFF WAS DRIVING A 2004 JAGUAR SEDAN VEHICLE THAT WENT FROM RIGHT LANE TO LEFT LANE AND CONTINUED OFF ROADWAY INTO MIDDLE MEDIAN AREA STRIKING BUSH AND TWO TO THREE TREES 1ST SMALL TREE/BUSH FLATTENED, 2ND SMALL TREE/BUSH IMPACTED REAR DRIVER SIDE, 3RD LARGE TREE HEAD ON FRONT DRIVER SIDE MAIN IMPACT - NO AIRBAG DEPLOYMENT, DRIVER AND PASSENGER SUFFERED SERIOUS, SEVERE, AND PERMANENT INJURIES, VEHICLE WAS TOTALED.
NHTSA complaint #10247996 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 66,211 milesJackson, GA
POWER TRAIN
THIS VEHICLE HAS ISSUES WITH THE AUTOMATIC TRANSMISSION, THE TRANSMISSION IS NOT RESPONDING PROPERLY TO THE COMPUTER AND NEEDS TO BE REPROGRAMMED IN THIS MODEL, ALSO THE PARKING BRAKES DO GET MIXED UP AND IF YOU PUT THE GEAR CONTROL IN DRIVE IT GOES INTO REVERSE AND THE PARKING BRAKE DEFAULT LIGHT AND TRANSMISSION DEFAULT LIGHT IS ON, MY VEHICLE MALFUNCTIONED WITH THE PARKING BRAKE WHILE I WAS IN THE PARKING LOT AND LEAVING TO GO HOME I PLACE IT IN DRIVE AND IT JUMPED INTO REVERSE....VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT AND THE TRANSMISSION DEFAULT HAPPENED WHEN THE VEHICLE WAS IN DRIVE AND WOULD NOT ACCELERATE IN SPEED OR EVEN GO PROPERLY AT ALL
NHTSA complaint #11337514 — an unverified report by a vehicle owner.
at 66,211 milesJackson, GA
SERVICE BRAKES
THIS VEHICLE HAS ISSUES WITH THE AUTOMATIC TRANSMISSION, THE TRANSMISSION IS NOT RESPONDING PROPERLY TO THE COMPUTER AND NEEDS TO BE REPROGRAMMED IN THIS MODEL, ALSO THE PARKING BRAKES DO GET MIXED UP AND IF YOU PUT THE GEAR CONTROL IN DRIVE IT GOES INTO REVERSE AND THE PARKING BRAKE DEFAULT LIGHT AND TRANSMISSION DEFAULT LIGHT IS ON, MY VEHICLE MALFUNCTIONED WITH THE PARKING BRAKE WHILE I WAS IN THE PARKING LOT AND LEAVING TO GO HOME I PLACE IT IN DRIVE AND IT JUMPED INTO REVERSE....VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT AND THE TRANSMISSION DEFAULT HAPPENED WHEN THE VEHICLE WAS IN DRIVE AND WOULD NOT ACCELERATE IN SPEED OR EVEN GO PROPERLY AT ALL
NHTSA complaint #11337514 — an unverified report by a vehicle owner.
at 151,000 milesHampton, VA
POWER TRAIN
WHILE ON THE EXPRESSWAY WHILE COMING TO A STOP MY CAR SWITCHED INTO REVERSE ON ITS OWN WHILE IT WAS IN THE DRIVE.THE CAR BEGAN TO DRIVE BACKWARDS ALMOST CAUSING A MAJOR CRASH ON I64 EAST IN VIRGINIA. THIS NEARLY RESULTED IN ME LOSING MY LIFE AS WELL AS PASSENGERS AND OTHER DRIVERS. THE CAR ALSO HAS AN AUTOMATIC PARKING LOCK ENGAGING ERROR WHICH LOCKED MY ENTIRE CAR AND PREVENTED ME FROM DRIVING. THIS ALSO OCCURRED AND NEARLY A WEEK AGO IN DRIVE THRU A WEEK AGO. WHILE IN THE DRIVE THRU THE CAR LOCKED IN PARK AND WOULD NOT ALLOW ME TO DRIVE. UNFORTUNATELY, I HAD TO PAY TO HAVE MY CAR TOWED FROM A MCDONALDS DRIVE THRU AROUND 2:00AM DUE TO THE PARKING LOCK ERROR. ALSO THERE IS AN ISSUE WITH THE TRANSMISSION THAT DOES NOT ALLOW THE CAR TO CATCH. THIS I BELIEVE IS THE REASON THE CAR IS ABLE TO SLIP GEARS IN TO REVERSE WHICH IS VERY DANGEROUS. INITIALLY I THOUGHT THE ISSUES WITH THE CAR MAY HAVE BEEN A RESULT OF SOMETHING I WAS DOING. BUT AFTER RESEARCHING I SAW THAT THERE ARE AS MANY AS 10 RECALLS FOR MY CAR YEAR AND MODEL. I WAS ABLE TO EASILY IDENTIFY THAT MY CAR HAD THE EXACT PROBLEMS LISTED.
NHTSA complaint #11010580 — an unverified report by a vehicle owner.
at 151,000 milesHampton, VA
VEHICLE SPEED CONTROL
WHILE ON THE EXPRESSWAY WHILE COMING TO A STOP MY CAR SWITCHED INTO REVERSE ON ITS OWN WHILE IT WAS IN THE DRIVE.THE CAR BEGAN TO DRIVE BACKWARDS ALMOST CAUSING A MAJOR CRASH ON I64 EAST IN VIRGINIA. THIS NEARLY RESULTED IN ME LOSING MY LIFE AS WELL AS PASSENGERS AND OTHER DRIVERS. THE CAR ALSO HAS AN AUTOMATIC PARKING LOCK ENGAGING ERROR WHICH LOCKED MY ENTIRE CAR AND PREVENTED ME FROM DRIVING. THIS ALSO OCCURRED AND NEARLY A WEEK AGO IN DRIVE THRU A WEEK AGO. WHILE IN THE DRIVE THRU THE CAR LOCKED IN PARK AND WOULD NOT ALLOW ME TO DRIVE. UNFORTUNATELY, I HAD TO PAY TO HAVE MY CAR TOWED FROM A MCDONALDS DRIVE THRU AROUND 2:00AM DUE TO THE PARKING LOCK ERROR. ALSO THERE IS AN ISSUE WITH THE TRANSMISSION THAT DOES NOT ALLOW THE CAR TO CATCH. THIS I BELIEVE IS THE REASON THE CAR IS ABLE TO SLIP GEARS IN TO REVERSE WHICH IS VERY DANGEROUS. INITIALLY I THOUGHT THE ISSUES WITH THE CAR MAY HAVE BEEN A RESULT OF SOMETHING I WAS DOING. BUT AFTER RESEARCHING I SAW THAT THERE ARE AS MANY AS 10 RECALLS FOR MY CAR YEAR AND MODEL. I WAS ABLE TO EASILY IDENTIFY THAT MY CAR HAD THE EXACT PROBLEMS LISTED.
NHTSA complaint #11010580 — an unverified report by a vehicle owner.
at 151,000 milesHampton, VA
STEERING
WHILE ON THE EXPRESSWAY WHILE COMING TO A STOP MY CAR SWITCHED INTO REVERSE ON ITS OWN WHILE IT WAS IN THE DRIVE.THE CAR BEGAN TO DRIVE BACKWARDS ALMOST CAUSING A MAJOR CRASH ON I64 EAST IN VIRGINIA. THIS NEARLY RESULTED IN ME LOSING MY LIFE AS WELL AS PASSENGERS AND OTHER DRIVERS. THE CAR ALSO HAS AN AUTOMATIC PARKING LOCK ENGAGING ERROR WHICH LOCKED MY ENTIRE CAR AND PREVENTED ME FROM DRIVING. THIS ALSO OCCURRED AND NEARLY A WEEK AGO IN DRIVE THRU A WEEK AGO. WHILE IN THE DRIVE THRU THE CAR LOCKED IN PARK AND WOULD NOT ALLOW ME TO DRIVE. UNFORTUNATELY, I HAD TO PAY TO HAVE MY CAR TOWED FROM A MCDONALDS DRIVE THRU AROUND 2:00AM DUE TO THE PARKING LOCK ERROR. ALSO THERE IS AN ISSUE WITH THE TRANSMISSION THAT DOES NOT ALLOW THE CAR TO CATCH. THIS I BELIEVE IS THE REASON THE CAR IS ABLE TO SLIP GEARS IN TO REVERSE WHICH IS VERY DANGEROUS. INITIALLY I THOUGHT THE ISSUES WITH THE CAR MAY HAVE BEEN A RESULT OF SOMETHING I WAS DOING. BUT AFTER RESEARCHING I SAW THAT THERE ARE AS MANY AS 10 RECALLS FOR MY CAR YEAR AND MODEL. I WAS ABLE TO EASILY IDENTIFY THAT MY CAR HAD THE EXACT PROBLEMS LISTED.
NHTSA complaint #11010580 — an unverified report by a vehicle owner.
at 96,000 milesTucson, AZCrash
EXTERIOR LIGHTING
TL* THE CONTACT OWNED A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS SUDDENLY SHUT OFF. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED OFF ROAD. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
NHTSA complaint #10946599 — an unverified report by a vehicle owner.
at 65,000 milesUnion City, CA
EXTERIOR LIGHTING
THE HEAD LIGHTS ON THE CAR POINT DOWN TO THE GROUND. AT NIGHT WITH MY HEAD LIGHTS ON THEY SHINE ON ABOUT 7 FEET IN FRONT OF THE CAR. I WAS TOLD A PLASTIC SCREW BREAKS OFF AND THE LIGHTS WILL DROOP AND SHINE ON THE GROUND. TO REPAIR YOU HAVE TO REPLACE HEAD LIGHTS AT A PRICE OF $1,800.00 PER LIGHT, $3,600,00 FOR THE TWO FRONT HEADLIGHTS I NEED BOTH LIGHTS. I WAS TOLD DURING DRIVING GOING OVER BUMPS IN THE ROAD IT WILL JAR THE PLASTIC SCREW AND EVENTUALLY BREAK. I STUFF PAPER IN LIGHTS TO PROP UP AND TRY TO KEEP IN PLACE. SOMETIME WHILE DRIVING AT NIGHT I HIT A BUMP IN THE ROAD AND MY HEAD LIGHTS JUST DROP AND I HAVE TO PULL OVER TO STUFF MORE PAPER IN THERE TO PROP UP MY LIGHTS . IF DRIVING DOWN A DARK ROAD OR ON THE FREEWAY AND THIS HAPPENS IT IS REALLY BAD. I DEALT WITH THIS THE BEST WAY I COULD FOR ALL THESE YEARS AND I JUST RECENTLY FOUND OUT I WAS NOT THE ONLY ONE WITH THIS PROBLEM. JAGUAR SAID THEY USE TO SELL A KIT FOR THIS PROBLEM BUT NOT ANYMORE. I DO HOPE YOU FIND MANY MORE PEOPLE WITH THIS PROBLEM AND HELP US ALL. THANK YOU SO MUCH IN ADVANCE.
NHTSA complaint #10840062 — an unverified report by a vehicle owner.
at 100,000 milesWater Town, WI
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 05/10/17*LJ UPDATED 05/18/2017
NHTSA complaint #10724476 — an unverified report by a vehicle owner.
at 100,000 milesWater Town, WI
STEERING
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 05/10/17*LJ UPDATED 05/18/2017
NHTSA complaint #10724476 — an unverified report by a vehicle owner.
at 100,000 milesWater Town, WI
ENGINE
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 05/10/17*LJ UPDATED 05/18/2017
NHTSA complaint #10724476 — an unverified report by a vehicle owner.
at 78,000 milesJonesboro, GA
POWER TRAIN
THERE IS A RECALL BY JAGUAR R513 VEHICLE GOING INTO REVERSE GEAR WHEN YOU SHIFT FROM DRIVE AND LOCKS UP. THIS VEHICLE DID THIS. ITS SAYS THE CONTROL MODULE HAS TO BE REPROGRAM. NOW JAGUAR REFUSE TO DO IT UNDER THE RECALL..THE VEHICLE IS LOCK IN GEAR AND WILL NOT MOVE..
NHTSA complaint #10605532 — an unverified report by a vehicle owner.
at 103,000 milesKapolei, HI
POWER TRAIN:DRIVELINE
TL* THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT WAS SITTING IDLE IN THE VEHICLE WITH THE BRAKES DEPRESSED WHEN THE VEHICLE ABNORMALLY ACCELERATED. HE THEN ATTEMPTED TO SHIFT INTO NEUTRAL, PARK, AND THEN DRIVE AS THE VEHICLE ACCELERATED BACKWARD. THE VEHICLE WOULD NOT LONGER MOVE FORWARD AND WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT A BOLT WITHIN A BRACKET THAT HELD THE CABLE IN PLACE HAD FRACTURED AND WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
NHTSA complaint #10395465 — an unverified report by a vehicle owner.
at 35,896 milesTimonium, MD
ELECTRICAL SYSTEM
ON 10/03/09 WHILE DRIVING ON HIGH SPEED HIGHWAY (HAD DRIVEN APPROX 150 MILES) AT SPEED OF 65 MPH MY ENGINE SUDDENLY STOPPED. I PAID TO TOW VEHICLE TO MY HOME AUTHORIZED DEALER. FOUND THAT FUSE FOR FUEL PUMP HAD BLOWN. MILEAGE WAS 35,896. AGAIN ON 03/21/10 WHILE DRIVING APPROX 60 MPH ON I-695 (HAD DRIVEN APPROX 160 MILES) MY ENGINE SUDDENLY STOPPED. MILEAGE WAS 37360.TOWED VEHICLE TO SAME AUTHORIZED DEALER WHO FOUND THAT FUSE FOR FUEL PUMP HAD BLOWN. BETWEEN THE FIRST FAILURE AND THE SECOND FAILURE THE VEHICLE WAS DRIVEN ONLY 1464 MILES.BOTH TIMES I WAS ON HIGH SPEED ROAD IN HEAVY TRAFFIC AND NEARLY HIT IN READ TRYING TO GET OFF ROADWAY. DEALER CAN'T FIND CAUSE FOR BLOWN FUSE AND SUGGESTED THAT REMOVE GASOLINE TANK TO CHECK WIRING BUT ONLY IF I PAY FOR IT. I THINK DEALER SHOULD INVESTIGATE IT BECAUSE THIS IS NOT NORMAL WEAR AND TEAR. IF THE OPERATION OF THE VEHICLE IS DEPENDENT ON THE FUSE ONE WOULD EXPECT THAT THE FUSE NOT BLOW WHILE ON A HIGH SPEED HIGHWAY. THUS, THERE SEEMS TO BE A DEFECT IN THE DESIGN OF THE VEHICLE. JAGUAR SHOULD BE REQUIRED TO INVESTIGATE TO DETERMINE THE CAUSE. THIS VEHICLE IS DANGEROUS AND I AM CONCERNED ABOUT DRIVING IT ON A TRIP OF ANY DISTANCE. IT SEEMS THAT THE FUSE BLOWS AFTER DRIVING A DISTANCE AT HIGH SPEEDS.
NHTSA complaint #10324541 — an unverified report by a vehicle owner.
at 37,360 milesTimonium,, MD
ELECTRICAL SYSTEM
SEE ODI NUMBER 1032451 FOR A COMPLAINT FILED BY ME FOR INCIDENT ON 10/03/09. THE SAME TYPE OF EVENT OCCURRED ON 03/21/10. I COVERED IT ALL IN THE FIRST ODI REPORT, BUT I WANT TO MAKE CERTAIN THAT EVERYONE IS AWARE THAT THE FUSE BLEW AGAIN 5 MONTHS LATER AFTER ONLY 1,464 MILES AFTER THE FIRST TIME. SOMETHING IS WRONG WITH THE WIRING OR THE ELECTRICAL SYSTEM IN THIS VEHICLE. THIS IS AN IMPORTANT FUSE BECAUSE IF IT BLOWS, THE ENGINE STOPS. THUS, JAGUAR WOULD NOT EXPECT THE FUSE TO BLOW, OR OTHERWISE MANY VEHICLES WOULD SUDDENLY STOP OPERATING WHILE ON HIGH SPEED HIGHWAY. FOR THIS REASON, I CONTEND THAT IT IS NOT THE FUSE ITSELF BUT SOME TYPE OF DESIGN PROBLEM THAT IS CAUSING THE FUSE TO BLOW. MY WIFE WAS WITH ME ON BOTH TRIPS WHEN IT HAPPENED. SHE IS AFRAID TO DRIVE IN THE VEHICLE ESPECIALLY ON A INTERSTATE HIGHWAY. WE HAD PLANNED ON SEVERAL LONG TRIPS THIS SUMMER BUT DO NOT WANT TO TAKE THE CHANCE OF BEING KILLED OR STRANDED ON A HIGHWAY A LONG DISTANCE FROM HOME. THE FIRST TIME WE PAID TO HAVE VEHICLE TOWED ABOUT 140 MILES BECAUSE IT WAS A SATURDAY AND NO JAGUAR DEALERS FOR ABOUT 100 MILES. I REQUEST THAT SOMEONE FROM YOUR AGENCY CALL ME TO DISCUSS. THE DEALER DID NOT WANT TO REPORT IT TO JAGUAR BECAUSE THEY DID NOT KNOW WHAT CAUSED IT. I THINK THAT THEY DID AFTER I COMPLAINED AND ALSO CONTACTED JAGUAR CUSTOMER SERVICE. I WONDER HOW MANY OTHER PERSONS HAD THE FUSE BLOW BUT THEY ALSO DID NOT REPORT IT TO JAGUAR OR ANYONE. THE DEALER SAID THAT THEY COULD REMOVE TO FUEL TANK AND CHECK WIRING AT A COST TO ME OF ABOUT $850.00 OR REPLACE THE FUEL PUMP AT A COST TOO ME OF $1500.00, BUT THAT THESE MAY NOT SOLVE THE PROBLEM. I THINK THAT JAGUAR SHOULD INVESTIGATE THE PROBLEM AND AFTER THEY FIND THE PROBLEM DISCUSS IF I SHOULD PAY FOR ANY OF THE COST. PLEASE CONTACT ME. THANKS.
NHTSA complaint #10324591 — an unverified report by a vehicle owner.
at 35,896 milesTimonium, MD
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON NORMAL ROAD CONDITIONS. THE ENGINE STALLED. THE WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE IDENTICAL FAILURES WITH REPLACEMENT OF THE FUEL PUMP FUSE. THE FAILURE OCCURRED WHENEVER THE CONTACT WAS DRIVING APPROXIMATELY 150-170 MILES. THE FAILURE MILEAGE WAS 35,896.
NHTSA complaint #10321524 — an unverified report by a vehicle owner.
at 30,000 milesLowell, MA
VEHICLE SPEED CONTROL
I SAW ON THE NEWS TODAY HOW A LADY WAS ENTERING A RESTAURANT PARKING LOT AND HER VEHICLE SUDDEN LURCHED FORWARD AND CAUSED HER TO CRASH INTO A FENCE. WELL IF THE CAR WAS A JAGUAR S TYPE I'M SURE THE COMPANY WOULD TELL HER WHAT THEY TOLD ME. THERE IS NOTHING WRONG WITH THE CAR. I HAD 2004 JAGUAR S TYPE TWICE THE CAR LURCHED FORWARD WHEN I WAS PULLING INTO A PARKING SPOT. I HAD BOTH FEET ON THE BRAKE AND I WAS SHIFTING THROUGH THE GEARS TO GET THE CAR TO STOP. IN ONE INCIDENT THE CAR STOPPED ABOUT 5FT. INTO THE SPOT IN FRONT OF ME. IN THE SECOND INCIDENT I DID THE SAME THING AND THE CAR FINALLY STOPPED WHEN THE CAR GOT HUNG UP ON THE CURB. I FILLED A REPORT WITH JAGUAR IN NEW JERSEY AND THEY SAID MY ONLY RECOURSE WAS TO FILE AN INSURANCE CLAIM???? I BROUGHT THE CAR TO TWO DEALERS AND WAS TOLD THEY WERE TOLD BY JAGUAR NOT TO TOUCH THE CAR BECAUSE THAT WOULD MEAN THAT JAGUAR WAS AT FAULT. I HAD TO TRADE IN THE CAR BECAUSE EVERY TIME I CAME TO A STOP, I DIDN'T KNOW IF I WAS GOING TO CRASH INTO THE CAR IN FRONT OF ME. THERE ARE NUMEROUS REFERENCE TO MY INCIDENT ON THE WEB UNDER JAGUAR LURCH. JAGUAR SHOULD BE MADE ACCOUNTABLE AND MADE TO FIX THE PROBLEM WHICH THEY SAY DOES NOT EXIST. THANKS.
NHTSA complaint #10319102 — an unverified report by a vehicle owner.
at 36,000 milesFarmville, NC
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 JAGUAR STYPE. THE REAR BRAKES LOCK WHILE DRIVING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. A REPRESENTATIVE FROM THE DEALER AND MANUFACTURER STATED THAT HE WAS INELIGIBLE FOR A FREE REMEDY SINCE THERE WERE NO RECALLS, AND THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 36,000.
NHTSA complaint #10297568 — an unverified report by a vehicle owner.
at 70,000 milesBowie, MDFire
PARKING BRAKE
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE PARKING BRAKE ENGAGED AND CAUSED SMOKE TO APPEAR FROM THE REAR OF THE VEHICLE. THE REAR BRAKES LOCKED AND BEGAN TO SMOKE, ALMOST CAUSING A FIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ELECTRONIC PARKING BRAKE MODULE NEEDED TO BE REPLACED. THE REPAIR WOULD COST $625. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V488000 (PARKING BRAKE). THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #10259739 — an unverified report by a vehicle owner.
at 30,000 milesWayne, PAFire
SUSPENSION
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT STATED THAT THERE WAS A MASSIVE ANTI-FREEZE LEAK IN THE VEHICLE. THE DEALER DISCOVERED THAT THE RADIATOR WAS CRACKED. AN INDEPENDENT MECHANIC REPAIRED THE RADIATOR AND FOUND THAT MOST OF THE COMPONENTS UNDER THE HOOD WERE NOT JAGUAR PARTS. THE PARTS WERE JEEP, CHEVROLET, AND OTHER BRANDS. UPON FURTHER INVESTIGATION, IT WAS REVEALED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN TWO MAJOR CRASHES. ON A SEPARATE OCCASION, THE CONTACT FOUND HOLES IN THE RADIATOR HOSES. IN ADDITION, THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. LATER, WHILE DRIVING LESS THAN 35 MPH, THE BRAKES FAILED. A POLICE OFFICER FLAGGED HER DOWN AND INFORMED HER THAT SMOKE AND SPARKS WERE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE INDEPENDENT MECHANIC STATED THAT THE CALIPER FAILED. THE SYSTEM WOULD NOT ACCEPT THE VIN PROVIDED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 54,000.
NHTSA complaint #10253062 — an unverified report by a vehicle owner.
at 30,000 milesWayne, PAFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT STATED THAT THERE WAS A MASSIVE ANTI-FREEZE LEAK IN THE VEHICLE. THE DEALER DISCOVERED THAT THE RADIATOR WAS CRACKED. AN INDEPENDENT MECHANIC REPAIRED THE RADIATOR AND FOUND THAT MOST OF THE COMPONENTS UNDER THE HOOD WERE NOT JAGUAR PARTS. THE PARTS WERE JEEP, CHEVROLET, AND OTHER BRANDS. UPON FURTHER INVESTIGATION, IT WAS REVEALED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN TWO MAJOR CRASHES. ON A SEPARATE OCCASION, THE CONTACT FOUND HOLES IN THE RADIATOR HOSES. IN ADDITION, THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. LATER, WHILE DRIVING LESS THAN 35 MPH, THE BRAKES FAILED. A POLICE OFFICER FLAGGED HER DOWN AND INFORMED HER THAT SMOKE AND SPARKS WERE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE INDEPENDENT MECHANIC STATED THAT THE CALIPER FAILED. THE SYSTEM WOULD NOT ACCEPT THE VIN PROVIDED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 54,000.
NHTSA complaint #10253062 — an unverified report by a vehicle owner.
at 30,000 milesWayne, PAFire
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. THE CONTACT STATED THAT THERE WAS A MASSIVE ANTI-FREEZE LEAK IN THE VEHICLE. THE DEALER DISCOVERED THAT THE RADIATOR WAS CRACKED. AN INDEPENDENT MECHANIC REPAIRED THE RADIATOR AND FOUND THAT MOST OF THE COMPONENTS UNDER THE HOOD WERE NOT JAGUAR PARTS. THE PARTS WERE JEEP, CHEVROLET, AND OTHER BRANDS. UPON FURTHER INVESTIGATION, IT WAS REVEALED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN TWO MAJOR CRASHES. ON A SEPARATE OCCASION, THE CONTACT FOUND HOLES IN THE RADIATOR HOSES. IN ADDITION, THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPLACED. LATER, WHILE DRIVING LESS THAN 35 MPH, THE BRAKES FAILED. A POLICE OFFICER FLAGGED HER DOWN AND INFORMED HER THAT SMOKE AND SPARKS WERE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE INDEPENDENT MECHANIC STATED THAT THE CALIPER FAILED. THE SYSTEM WOULD NOT ACCEPT THE VIN PROVIDED. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 54,000.
NHTSA complaint #10253062 — an unverified report by a vehicle owner.
Patchogue, NYCrash2 injured
AIR BAGS
ON 12/26/05, AT APPROXIMATELY 3:55 P.M. PLAINTIFF WAS DRIVING A 2004 JAGUAR SEDAN VEHICLE THAT WENT FROM RIGHT LANE TO LEFT LANE AND CONTINUED OFF ROADWAY INTO MIDDLE MEDIAN AREA STRIKING BUSH AND TWO TO THREE TREES 1ST SMALL TREE/BUSH FLATTENED, 2ND SMALL TREE/BUSH IMPACTED REAR DRIVER SIDE, 3RD LARGE TREE HEAD ON FRONT DRIVER SIDE MAIN IMPACT - NO AIRBAG DEPLOYMENT, DRIVER AND PASSENGER SUFFERED SERIOUS, SEVERE, AND PERMANENT INJURIES, VEHICLE WAS TOTALED.
NHTSA complaint #10247996 — an unverified report by a vehicle owner.
at 44,000 milesEL Paso, TX
PARKING BRAKE
TL*THE CONTACT OWNS A 2004 JAGUAR S-TYPE. WHILE IDLING AT A STOP LIGHT, THE PARKING BRAKE ENGAGED. THE CONTACT TURNED THE VEHICLE ON AND OFF A COUPLE OF TIMES, IN WHICH THE PARKING BRAKE DISLODGED AND HE WAS ABLE TO DRIVE 5 MPH. HE IS CONCERNED THAT THE FAILURE MAY OCCUR WHILE DRIVING ON THE HIGHWAY. THE VEHICLE IS CURRENTLY AT THE DEALER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V488000 (PARKING BRAKE). THE CURRENT AND FAILURE MILEAGES WERE 44,000. UPDATE 09/10/08 *CW UPDATED 09/11/08
NHTSA complaint #10234566 — an unverified report by a vehicle owner.
at 48,600 milesPhiladelphia, PA
VEHICLE SPEED CONTROL
PARKING BRAKE FAILURE, DISC NOT AVAILABE AND ENGINE FAILED. ALL THESE INDICATORS CAME ON ONE AFTER THE OTHER AND THE BRAKES WOULD NOT STOP THE CAR, NOR WOULD THE CAR ACCELERATE. THE CAR LEAPED FORWARD AND THEN SLOWED TO A STOP ON ITS OWN. DEALER STATED THEY REPAIRED THE RECALL ITEMS AND COULD NOT STATE WHY THE PROBLEM PERSISTSED IT HAPPENED THREE TIMES, AND THE VEHICLEWAS STILL COVERED BY FULL FACTORY WARRANTY.
NHTSA complaint #10187237 — an unverified report by a vehicle owner.
at 48,600 milesPhiladelphia, PA
SERVICE BRAKES, HYDRAULIC
PARKING BRAKE FAILURE, DISC NOT AVAILABE AND ENGINE FAILED. ALL THESE INDICATORS CAME ON ONE AFTER THE OTHER AND THE BRAKES WOULD NOT STOP THE CAR, NOR WOULD THE CAR ACCELERATE. THE CAR LEAPED FORWARD AND THEN SLOWED TO A STOP ON ITS OWN. DEALER STATED THEY REPAIRED THE RECALL ITEMS AND COULD NOT STATE WHY THE PROBLEM PERSISTSED IT HAPPENED THREE TIMES, AND THE VEHICLEWAS STILL COVERED BY FULL FACTORY WARRANTY.
NHTSA complaint #10187237 — an unverified report by a vehicle owner.