FaultScore

1997 Jeep Cherokee door lock problems

11 of the 496 complaints about the 1997 Jeep Cherokee are about the doors, latches and locks — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 53,800 miles.

B

11

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

Latch 7 63.6%
Latch 3 27.3%
Lock 1 9.1%

Doors, Latches & Locks across every Jeep Cherokee year

1997 11 34.4%
1999 11 34.4%
2000 10 31.3%

What owners said

Filed with NHTSA, in their own words.

Mentor, OH Crash

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

1997 JEEP CHEROKEE HOOD UNLATCHED AND FLIPPED UP STRIKING THE WINDSHIELD. CONSUMER HIT THE MEDIAN BARRIER BECAUSE HE COULD NOT SEE. *KB OHIO TRAFFIC CRASH REPORT #10-90-0800.

NHTSA complaint #10213951 — an unverified report by a vehicle owner.

Saint Charles, IL

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

WHILE DRIVING 55 MPH HOOD UNEXPECTEDLY DETACHED FROM THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL THE VEHICLE, AND PULLED OVER. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT HOOD NEEDED TO BE REPLACED DUE TO CORROSION.

NHTSA complaint #10067531 — an unverified report by a vehicle owner.

Tenaha, TX

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

CONSUMER STATES THAT THE HATCHBACK DOOR WILL NOT OPEN. DEALER NOTIFIED REPAIRED AND REPLACED. TS

NHTSA complaint #8023083 — an unverified report by a vehicle owner.

at 53,800 miles Yorkville, NY

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

WHILE DRIVING THE HOOD UNLOADS OBSTRUCTING THE DRIVERS VIEW AND DAMAGING THE VEHICLES HOOD. *TS *NLM

NHTSA complaint #8021907 — an unverified report by a vehicle owner.

Boardman, OH

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

HOOD BECAME UNATTACHED FROM THE VEHICLE WHILE DRIVING. CABLE MUST HAVE SNAPPED. VISION WAS BLOCKED BY HOOD. CONSUMER FEELS THIS IS VERY DANGEROUS BECAUSE DRIVER CAN'T SEE WHERE TO GO.

NHTSA complaint #895076 — an unverified report by a vehicle owner.

Water Town, MA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

METAL AROUND DRIVER'S DOOR LATCH HAS RIPPED AWAY, LEAVING LATCH SITTING WITH NO SUPPORT. DEALER HAS BEEN CONTACTED.

NHTSA complaint #872449 — an unverified report by a vehicle owner.

Waukegan, IL

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

WHILE DRIVING ABOUT 65 MPH HOOD POPPED OPEN, WHICH COULD HAVE CAUSED A CRASH. JEEP HAS BEEN TOWED TO DEALERSHIP FOR REPAIRS. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #866422 — an unverified report by a vehicle owner.

Orchard Park, NY

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

WHILE DRIVING AT APPROXIMATELY 50 MPH HOOD OPENED UP W/O WARNING. HOOD WAS NOT TAMPERED WITH, AND OPENED UNEXPECTEDLY THROUGH BOTH SAFETY LATCHES. DEFECT AFFECTED CONSUMER'S VISIBILITY ON THE HIGHWAY, WHICH ALMOST LED TO AN ACCIDENT. VEHICLE TAKEN TO DEALER FOR REPAIRS, THEY SAID THAT OWNER DID NOT LUBE THE LATCHES, THEREFORE THE DEALER/CHRYSLER IS NOT AT FAULT. *AK

NHTSA complaint #863803 — an unverified report by a vehicle owner.

Milvill, PA

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

WHEN UNLOCKING THE DOOR WITH THE KEY THE DOOR WILL UNLOCK WITH THE KEY TURNING TO THE UNLOCKED POSITION. BUT WHEN LIFTING THE HANDLE, THE DOOR WILL NOT OPEN. REPAIRED ONCE AND DEALER CANNOT DUPLICATE THE PROBLEM.

NHTSA complaint #826830 — an unverified report by a vehicle owner.

Litchfield, CT

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

THE CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THEIR TRUNK LATCH. WHILE DRIVING DOWN THE HIGHWAY, THE TRUNK FLEW OPEN AND THEIR DOG ALMOST FLEW OUT. THE TRUNK LATCH WAS DISCOVERED BROKEN. THE MANUFACTURER HAS YET TO BE CONTACTED.

NHTSA complaint #830268 — an unverified report by a vehicle owner.

Groton, CT

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

SAFETY LATCH FOR HOOD FAILED DUE TO CORROSION, CAUSING DAMAGE TO VEHICLE.

NHTSA complaint #533609 — an unverified report by a vehicle owner.

Other 1997 Jeep Cherokee problems

← Full 1997 Jeep Cherokee report