FaultScore

1997 Jeep Cherokee airbag problems

29 of the 496 complaints about the 1997 Jeep Cherokee are about the airbag system — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 120,000 miles.

F

29

Complaints

16

Crashes

0

Fires

7

Injuries

Exactly what failed

Frontal 18 62.1%
AIR Bags 6 20.7%
Sensor/Control Module 4 13.8%
Side/Window 1 3.4%

Airbags across every Jeep Cherokee year

1995 43 9.8%
1996 26 5.9%
1997 29 6.6%
1998 52 11.9%
1999 38 8.7%
2000 26 5.9%
2001 21 4.8%
2014 48 11.0%
2015 41 9.4%
2016 30 6.8%
2017 26 5.9%
2018 16 3.7%
2019 42 9.6%

What owners said

Filed with NHTSA, in their own words.

at 248,000 miles Knightdale, NC 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. DURING THE INCIDENT, THE CONTACT SUSTAINED A HEAD INJURY WHICH REQUIRED MEDICAL EMERGENCY TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 248,000.

NHTSA complaint #11363547 — an unverified report by a vehicle owner.

at 96,000 miles Stamford, CT

AIR BAGS

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, BOTH THE FRONTAL DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CONTACT HAD TO MANEUVER TO THE SHOULDER TO A COMPLETE STOP. THERE WERE NO INJURIES REPORTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

NHTSA complaint #10744334 — an unverified report by a vehicle owner.

at 100,000 miles Hayneville, AL Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN SHE CRASHED INTO A COW. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE CONTACT SUFFERED INJURIES TO THE RIGHT SHOULDER AND RIGHT LEG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10559954 — an unverified report by a vehicle owner.

at 155,000 miles Jackson Heights, NY

AIR BAGS

TL*THE CONTACT OWNS A 1997 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL STUCK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE ACCELERATOR CABLE AND THROTTLE BODY WERE GREASED. A WEEK LATER, WHILE DRIVING, THE VEHICLE SUDDENLY BEGAN TO ACCELERATE; THE CONTACT APPLIED THE BRAKES AND PARKED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND ACCELERATOR CABLE STUCK. ALSO, THE AIR BAG LIGHT STAYED ILLUMINATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000 AND THE CURRENT MILEAGE WAS 155,202.

NHTSA complaint #10361336 — an unverified report by a vehicle owner.

at 120,000 miles Juneau, AK

AIR BAGS:SIDE/WINDOW

UNSCHEDULUED AIRBAG DEPLOYMENT.

NHTSA complaint #10316406 — an unverified report by a vehicle owner.

at 120,000 miles Juneau, AK

AIR BAGS:FRONTAL

UNSCHEDULUED AIRBAG DEPLOYMENT.

NHTSA complaint #10316406 — an unverified report by a vehicle owner.

at 190,000 miles Manchester, MI Crash 1 injured

AIR BAGS

DRIVEN HOME FROM SCHOOL AT 60 MILE PER HOUR AND HIT A DEER, ABOUT A 175 POUND DEER. IT SENT ME INTO A DITCH, THEN OUT OF THE DITCH AND I STOP ON A FAMERS LAWN. THE AIR BAG DIDN'T GO OFF. THE POLICE, AND MY DOCTOR THINK I DIDN'T HAVE AN AIRBAG IN THE SBC AIRBAD CONTAINER. THE FRONT END, AND LEFT FRONT QUARTER PANEL ARE TOTAL. TO REPAIR CAR I AM LOOKING AT $5,100. BEING THE CAR WAS OLD AND PAID FOR I HAD REMOVED THE COLLISON FOR THE INSURANCE COVERAGE. I AM ALSO UNEMPLOPED, WITH NO UNEMPLOYMENT CHECKS. I AM THE FIRST ONWER OF THE CAR. I HAVING PROBLEMS WITH MY HEAD, NECK RIGHT SHOULDER AND BACK. I DO HAVE MEDICAL COVERAGE THROUGH MY WIFE, M-CARE AT THE UNIVERSITY OF MICHIGAN.

NHTSA complaint #10096208 — an unverified report by a vehicle owner.

Pekin, IL

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER RECEIVED RECALL NOTICE 00V105000. TOOK VEHICLE TO DEALERSHIP. WAS INFORMED, BY MECHANIC THAT RECALL PROBLEM WAS NOT ASSOCIATED WITH THIS VEHICLE. DRIVER REQUESTED DIAGNOSTIC TESTING ON VEHICLE BECAUSE OF AIR BAG LIGHT COMING ON. MECHANIC DETERMINED AIR BAG MODULE WAS CAUSE OF PROBLEM, HOWEVER THE MECHANIC REFUSED TO DO REPAIRS UNDER RECALL. CONSUMER CONTACTED THE MANUFACTURER AND WAS INFORMED NO RECALLS ON THIS VEHICLE DUE TO VIN. *AK

NHTSA complaint #10060989 — an unverified report by a vehicle owner.

Bloomington, IN Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING AN ACCIDENT OCCURRED, AND AIR BAGS DID NOT DEPLOY, ALSO THE SEAT BELT MALFUNCTIONED, THERE WAS ONE INJURY. *AK

NHTSA complaint #8005939 — an unverified report by a vehicle owner.

MT. Vernon, WA Crash 1 injured

AIR BAGS:FRONTAL

CONSUMER WAS TRAVELING 55MPH ON HIGHWAY AND SLID INTO A PATCH OF BLACK ICE, LOSING CONTROL OF VEHICLE. THEN, RAN INTO A GUARDRAIL AND ANOTHER MOTORIST. UPON IMPACT, DRIVER'S SIDE AIRBAG DID NOT DEPLOY.*AK ONE PERSON WAS INJURED IN THE ACCIDENT.

NHTSA complaint #8002500 — an unverified report by a vehicle owner.

SAN Francisco, CA

AIR BAGS

CONSUMER RECEIVED RECALL NOTICE 97V194002. RECALL WAS REPAIRED BY DEALERSHIP. HOWEVER, AFTER REPAIRS, CONSUMER HAS HAD TO HAVE REPAIR WORK PERFORMED ONE MORE TIME. *AK CONSUMER STATES FUEL GAUGE SEEMS DEFECTIVE AGAIN. AIR BAG MODULE AND REPOSITION MODULE REPLACED. *SLC

NHTSA complaint #882637 — an unverified report by a vehicle owner.

Boise, ID Crash

AIR BAGS:FRONTAL

ACCIDENT ON 11-08-2000 WET SURFACE, UPON APPLY ABS BRAKES THE VECHILE SLED INTO INTERSECTION STRIKING A GRAVEL TRUCK SUFFERING APPROX. $ 9,000 IN DAMAGE JEEP WAS STRUCK ON THE LEFT FRONT AND TOOK THE ENTIRE FRONT CLIP OFF, BUT THE AIRBAGS DID NOT DEPLOY, AT WHAT SPEED ARE THE BAGS SUPPOSE TO DEPLOY, AND IS THIS A FACTORY DEFECT?

NHTSA complaint #736360 — an unverified report by a vehicle owner.

Brandon, MS

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER IS BEING DENIED RECALL REPAIR (00V-105) BY THE DEALERSHIP, DEALERSHIP DOES NOT HAVE THE TIME TO COMPLETE RECALL REPAIRS. *MJS

NHTSA complaint #553580 — an unverified report by a vehicle owner.

Elkins Park, PA

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER RECEIVED RECALL REPAIR, THE DEALERSHIP CHARGED FOR VACCUMING THE VEHICLE AND THE CONSUMER IS NOT SATISFIED ABOUT HAVING TO PAY FOR CHARGES. (00V-105) *MJS

NHTSA complaint #552842 — an unverified report by a vehicle owner.

Centereach, NY Crash

AIR BAGS:FRONTAL

BRAKE MASTER CYLINDER DOES NOT WORK PROPERLY, CAUSING EXCESSIVE WEAR OF ROTORS AND PADS WHICH MAY CAUSE EXTENDED BRAKING DISTANCE. COMMON PROBLEM. ALSO, VEHICLE WAS BOUGHT USED, AND PREVOUISLY WAS IN A FRONTAL COLLISION, AND AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #863562 — an unverified report by a vehicle owner.

Osteen, FL Crash

AIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A T-BONE COLLISION AT APPOXIMATELY40 MPH OF IMPACT, AND BOTH AIR BAGS FAILED TO DEPLOY. DEALER / MANUFACTURER NOTIFIED.

NHTSA complaint #857526 — an unverified report by a vehicle owner.

Bladenboro, NC

AIR BAGS:FRONTAL

THIS VEHICLE WAS FOUND NOT TO HAVE A PASSNEGER SIDE AIR BAG, THE CONSUMER TOOK THE VEHICLE TO HAVE A SWITCH INSTALLED AND WAS TOLD THAT THERE IS NO PASSENGER'S SIDE AIR BAG. DEALR HAS NOT BEEN CONTACTED.

NHTSA complaint #849620 — an unverified report by a vehicle owner.

Indianapolis, IN

AIR BAGS:FRONTAL

NO DEPLOYMENT OF PASSENGER AND DRIVER SIDE AIR BAGS DURING VEHICLE FRONT END COLLISION. MJS

NHTSA complaint #547230 — an unverified report by a vehicle owner.

Indianapolis, IN Crash

AIR BAGS:FRONTAL

CONSUMER WAS INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #841674 — an unverified report by a vehicle owner.

Germantown, MD Crash

AIR BAGS:FRONTAL

WHEN BRAKES ARE APPLIED THEY WOULD VIBRATE. POWER STEERING BELT NOT WORKING PROPERLY. TOOK TO DEALER & MECHANIC REPAIRED BRAKES & STEERING BELT. WAS GOING UPAN INCLINE & APPLIED BRAKES LIGHTLY. VEHICLE PULLED TO LEFT. EMERGENCY BRAKE FAILED. HIT PHONE POLE. AIR BAGS DID NOT DEPLOY. TAKEN VEHICLE BACK TO DEALER.

NHTSA complaint #824816 — an unverified report by a vehicle owner.

Ocoee, FL Crash

AIR BAGS:FRONTAL

CONSUMER WAS HIT FROM THE REAR AT 75 MPH IN WHICH THE VEHICLE BECAME AIRBORNE THE DRIVER'S OR PASSENGER'S AIR BAGS DID NOT DEPLOY, NOR DID THE SEAT BELTS RETRACT, CAUSING THE OCCUPANTS SERIOUS INJURIES. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #827429 — an unverified report by a vehicle owner.

Springfield, KY Crash 1 injured

AIR BAGS:FRONTAL

CONSUMER WAS IN A CRASH. WHILE DRIVING 35MPH A VEHICLE RAN A RED LIGHT AND BROADSIDED THE DRIVER'S SIDE OF A CHEVROLET PICKUP. DRIVER'S AIR BAG FAILED TO DEPLOY.

NHTSA complaint #824046 — an unverified report by a vehicle owner.

Lancaster, KY Crash

AIR BAGS:FRONTAL

WHILE DRIVING IN WET CONDITIONS THE CONSUMER LOST BRAKING POWER, CAUSING VEHICLE TO HIT ANOTHER VEHICLE. AIR BAG DID NOT DEPLOY. PLEASE PROVIDE FURTHER DETAILS.

NHTSA complaint #824005 — an unverified report by a vehicle owner.

Spencer, OH

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

DEFECTIVE AIR BAG SENSOR MODULE.

NHTSA complaint #523080 — an unverified report by a vehicle owner.

Marietta, GA Crash

AIR BAGS:FRONTAL

WHILE DRIVING AT 35 MPH, THE VEHICLE EXPERIENCED SEVERAL FRONTAL IMPACTS, AND THE DEFECTIVE DRIVER AND PASSENGER AIRBAG SYSTEM IS INOPERATIVE WHICH DID NOT PROTECT THE OCCUPANT IN THIS ACCIDENT. MANUFACTURER STATES THE VEHCILE WAS INVOLVED IN UNDERCARRIAGE ACCIDENT.

NHTSA complaint #817166 — an unverified report by a vehicle owner.

Orange, CA Crash 1 injured

AIR BAGS:FRONTAL

WAS MAKING A LEFT TURN ONTO THE FREEWAY; ANOTHER VEHICLE RAN A RED LIGHT; THEN HIT FRONT OF JEEP WHICH WENT INTO A SPIN; IT JUMPED A CURB & KNOCKED DOWN 1 POLE. UPON IMPACT WITH POLE, THE AIR BAGS NEVER DEPLOYED. DRIVER SUFFERED SOME INJURIES.

NHTSA complaint #818123 — an unverified report by a vehicle owner.

Laurel, MT Crash

AIR BAGS:FRONTAL

OWNER HIT ANOTHER CAR FACE ON AND THE AIR BAG DIDN'T DEPLOY.

NHTSA complaint #815706 — an unverified report by a vehicle owner.

Bernie, MO 1 killed

AIR BAGS:FRONTAL

NO DEPLOYMENT OF AIRBAG IN ACCIDENT, RESULTING IN A FATALITY.

NHTSA complaint #518254 — an unverified report by a vehicle owner.

Alexandria, VA Crash

AIR BAGS:FRONTAL

CONSUMER WAS INVOLVED IN 60 MPH FRONT-END COLLISION IN WHICH THE DRIVER'S/PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSING OCCUPANTS TO SUSTAIN INJURIES. PLEASE GIVE FURTHER DETAILS.

NHTSA complaint #810841 — an unverified report by a vehicle owner.

Other 1997 Jeep Cherokee problems

← Full 1997 Jeep Cherokee report