51 of the
496 complaints about the 1997 Jeep Cherokee are about the
transmission — 10% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
164,000 miles.
F
51
Complaints
9
Crashes
1
Fires
7
Injuries
Exactly what failed
Automatic Transmission
1835.3%
Park/Neutral Start Interlock Switch
1019.6%
Differential Unit
47.8%
Power Train
35.9%
Manual Transmission
35.9%
Axle Shaft
35.9%
Gear Position Indication (Prndl)
23.9%
Axle Assembly
23.9%
Clutch Assembly
23.9%
Control Module (Tcm/Pcm/Tecm)
23.9%
Transmission & Drivetrain across every Jeep Cherokee year
VEHICLE HAS HARD STARTS AND FREQUENT HESITATION AND STALLING, AT ALL SPEEDS CITY STREET DRIVING AS WELL AS HIGHWAY DRIVING. I HAVE HAD A NEW DISTRIBUTOR CAP, ROTOR, PLUGS, WIRES, COIL, INSTALLED, YET SYMPTOMS PERSIST. SUDDEN DECELERATION AT HIGHWAY SPEEDS IS A SERIOUSLY DANGEROUS CONDITION. MY RESEARCH SUGGESTS THIS IS A COMMON PROBLEM WITH THE JEEP CHEROKEE XJ. I NARROWLY ESCAPED A CRASH ON A BUSY INTERSTATE HIGHWAY THIS MORNING AT FREEWAY SPEEDS. JEEP OUGHT TO BE AWARE OF THIS PROBLEM, YET THERE SEEMS TO BE NO REMEDY FOR OWNERS. I WOULD AT LEAST LIKE TO KNOW WHAT THE PROBLEM IS. POSSIBLE REMEDIES (FROM MY RESEARCH) INCLUDE MULTIPLE PARTS AND MANY HOURS OF LABOR: O2 SENSOR, THROTTLE POSITION SENSOR, CRANKSHAFT POSITION SENSOR, PLUGS, WIRES, CAP, ROTOR, FUEL PRESSURE REGULATOR, ENGINE CONTROL MODULE, ALTERNATOR, NEUTRAL SAFETY SWITCH, BALLAST RESISTOR, TRANSMISSION CONTROL MODULE, TORQUE CONVERTOR, POWER CONTROL MODULE, TRANSMISSION CONTROL SOLENOID, ETC. WHAT IS CAUSING ALL OF THESE VEHICLES TO STALL DANGEROUSLY?
NHTSA complaint #10872145 — an unverified report by a vehicle owner.
at 80,000 milesNorfolk, VA
POWER TRAIN
TL- THE CONTACT OWNS A 1997 JEEP CHEROKEE. THE CONTACT STATED WHILE HE DROVE 65 MPH IN THE RAIN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DEALER ADVISED THE CONTACT THAT THE POWER TRAIN CONTROL MODULE SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 116,000. RK
NHTSA complaint #10565948 — an unverified report by a vehicle owner.
Liverpool, NY
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER RECEIVED A RECALL NOTICE (VP02YOOO2068) TO REPLACE THE TRANSMISSION BUT THE DEALER DIDN'T HAVE THE PARTS AVAILABLE TO REPLACE IT.
NHTSA complaint #10057391 — an unverified report by a vehicle owner.
at 164,000 milesDetroit, MI
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ENGINE LIGHT CONTINUED TO STAY ON. DEALER STATED TRANSMISSION CONTROL MODULE MALFUNCTIONED.
NHTSA complaint #10055379 — an unverified report by a vehicle owner.
at 164,000 milesDetroit, MI
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ENGINE CHECK LIGHT CONTINUED TO STAY ON. TRANSMISSION CONTROL MODULE MALFUNCTIONED.
NHTSA complaint #10055380 — an unverified report by a vehicle owner.
Chatsworth, GACrash
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PARKED INSIDE OF THE GARAGE. THE DRIVER WENT OUT OF VEHICLE WHILE IT WAS RUNNING AND VEHICLE JUMPED OUT OF GEAR, CAUSING CONSUMER'S VEHICLE TO HIT ANOTHER VEHICLE INSIDE OF THE GARAGE. THE DEALER WAS AWARE OF THE PROBLEM.
NHTSA complaint #10042368 — an unverified report by a vehicle owner.
Orlando, FL
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE GEARS BECAME STUCK AND THE VEHICLE STARTED TO BLOW SMOKE. *NLM.
NHTSA complaint #10021666 — an unverified report by a vehicle owner.
Bellevue, WA
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.
NHTSA complaint #10001668 — an unverified report by a vehicle owner.
Cheyenne, WYCrash1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IN PARK VEHICAL JUMPED OUT OF GEAR INTO REVERSE, CAUSING INJURIES.
NHTSA complaint #8015036 — an unverified report by a vehicle owner.
Somerville, OH
POWER TRAIN:CLUTCH ASSEMBLY
DRIVER STARTED THE VEHICLE, BUT PROCEEDED TO EXIT THE VEHICLE, AS CONSUMER EXITED THE VEHICLE, THE VEHICLE STARTED TO ROLL BACKWARDS. CONSUMER WAS UNABLE TO STOP VEHICLE. VEHICLE ROLLED INTO TREES AND BUSHES.
NHTSA complaint #563772 — an unverified report by a vehicle owner.
Hyattsville, MDCrash
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION WAS SLIPPING SINCE DECEMBER 2001. CONSUMER WOULD PUT TRUCK IN PARK AND IT WOULD SLIP OUT OF GEAR. ONCE HE THOUGHT THAT HAD PLACED VEHICLE IN PARK, AND FOUND THAT HE HAD TO JUMP BACK INTO VEHICLE BECAUSE IT WAS GOING BACKWARD. VEHICLE IN REPAIR SHOP REPLACING TRANSMISSION.
NHTSA complaint #8006361 — an unverified report by a vehicle owner.
Napa, CA
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
VEHICLE NEVER OFF ROAD. REPAIR DEALER REPLACED AXLE PART #2011001 FOR A COST OF $1265.00. REPAIR DEALER IS NAPA CHRYSLER, 333 SOSCOL AVE., NAPA, CA 94559, 707-224-3166.
NHTSA complaint #755927 — an unverified report by a vehicle owner.
Somerville, OH
POWER TRAIN:CLUTCH ASSEMBLY
DRIVER STARTED THE VEHICLE, BUT PROCEEDED TO EXIT THE VEHICLE, AS CONSUMER EXITED THE VEHICLE, THE VEHICLE STARTED TO ROLL BACKWARDS. CONSUMER WAS UNABLE TO STOP VEHICLE. VEHICLE ROLLED INTO TREES AND BUSHES.
NHTSA complaint #563772 — an unverified report by a vehicle owner.
Aliso Viejo, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
REAR BEARING FAILED, SEALED TRANSMISSION HAVE TO REPLACE ENTIRE TRANSMISSION AS A UNIT.
NHTSA complaint #752607 — an unverified report by a vehicle owner.
Aliso Viejo, CA
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
REAR BEARING FAILED, SEALED TRANSMISSION HAVE TO REPLACE ENTIRE TRANSMISSION AS A UNIT.
NHTSA complaint #752607 — an unverified report by a vehicle owner.
E. Hanover, NJ
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
GRINDING TICKING SOUND AND GAS LEAKS. DEALER SAID THE TANK WARPED AND THE NOISE CAME FROM READ DIFFERENTIAL BEARINGS. WATER LEAKS FROM WINDSHIELD
NHTSA complaint #9003708 — an unverified report by a vehicle owner.
Bishopville, SCCrash1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK AND RUNNING, AND GEAR SHIFT JUMPED FROM PARK INTO DRIVE AND TOOK OFF. CONSUMER TRIED TO STOP IT, AND VEHICLE RAN OVER HER LEG. DEALERSHIP WAS AWARE OF PROBLEM.
NHTSA complaint #895803 — an unverified report by a vehicle owner.
Manchester, MDCrash1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ROLLAWAY IN REVERSE WHILE IN PARK- LEFT FOR WORK IN A.M., BACKED OUT OF DRIVEWAY AND PROCEEDED TO PUT VECHICLE IN PARK ON DIRT ROAD TO GET OUT AND PUT MAIL IN MAILBOX. AFTER TURNING AROUND FROM PUTTING MAIL IN MAILBOX SAW THAT VECHICLE WAS MOVING BACKWARD.
NHTSA complaint #749930 — an unverified report by a vehicle owner.
SAN Carlos, CA1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
TRANSMISSION JUMPED OUT OF PARK AT IDLE AND KNOCKED ME DOWN AND BACKED OVER ME AT SLOW SPEED.
NHTSA complaint #749824 — an unverified report by a vehicle owner.
Manchester, MDCrash1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
ROLLAWAY IN REVERSE WHILE IN PARK- LEFT FOR WORK IN A.M., BACKED OUT OF DRIVEWAY AND PROCEEDED TO PUT VECHICLE IN PARK ON DIRT ROAD TO GET OUT AND PUT MAIL IN MAILBOX. AFTER TURNING AROUND FROM PUTTING MAIL IN MAILBOX SAW THAT VECHICLE WAS MOVING BACKWARD.
NHTSA complaint #749930 — an unverified report by a vehicle owner.
Staunton, VA
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE SLIPS OUT OF PARK INTO REVERSE. CONTACT DEALER, AND DEALER STATED WASN'T POSSIBLE FOR THAT TO HAPPEN.
NHTSA complaint #893382 — an unverified report by a vehicle owner.
Dayton, OH
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON HIGHWAY AT 60 MPH VEHICLE SLIPPED OUT OF GEAR FROM DRIVE INTO NEUTRAL, AND RPMS WERE RACING FROM 2-3. ALSO, TRANSMISSION FLUID WAS LEAKING AND VEHICLE WAS JERKING, VEHICLE WAS PULLED TO SIDE OF ROAD. CONSUMER TOOK VEHICLE TO THE DEALER, WHO LATER DETERMINED THAT TRANSMISSION HAD FAILED, AND NEEDED REPLACING. *AK CONSUMER NO LONGER OWNS THIS VEHICLE. *SLC
NHTSA complaint #892822 — an unverified report by a vehicle owner.
Manchester, OKCrash
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
PE 01 021: VEHICLE WAS PARKED AND RUNNING WHEN ITJUMPED OUT OF GEAR AND RAN BACKWARD INTO A GATE. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.
NHTSA complaint #891986 — an unverified report by a vehicle owner.
Santa FE, NM
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CONSUMER HEARD GRINDING NOISE. DEALER INFORMED HIM THERE WAS A TSB OUT TO HELP CORRECT THIS PROBLEM. BEARINGS IN REAR AXLE HAD WORN OUT, ENTIRE REAR AXLE HAD TO BE REPLACED . CHRYSLER PAID FOR CLOSE TO HALF OF COST OF REPAIR. *AK *SLC
NHTSA complaint #875823 — an unverified report by a vehicle owner.
Acworth, GA
POWER TRAIN:AUTOMATIC TRANSMISSION
I THINK THAT THE OVERALL SERVICE OF THE JEEP DEALER REALLY STINKS. NO SAFETY DEFECT LISTED WITHIN SUMMARY.
NHTSA complaint #736896 — an unverified report by a vehicle owner.
Tariffville, CT
POWER TRAIN:AUTOMATIC TRANSMISSION
THUMPING HEARD ON ACCELERATION OR ON BUMPY ROAD
NHTSA complaint #733642 — an unverified report by a vehicle owner.
Houston, TX
POWER TRAIN:MANUAL TRANSMISSION
THE VEHICLE HAS A LOT OF HESITATION. I NEED TO HAVE THE POWERTRAIN CONTROL MODULE REPLACED AND MAYBE THE CATALYTIC CONVERTER. THE VEHICLE KEEPS TRYING TO DIE. I WANT TO KNOW WHAT INFORMATION THE DEALER NEEDS IN ORDER TO REPLACE THESE PARTS. ACCORDING TO THE WARRANTY BOOKLET THESE PARTS ARE WARRANTED.
NHTSA complaint #729890 — an unverified report by a vehicle owner.
Port ST. JOE, FL
POWER TRAIN:AXLE ASSEMBLY
WHEN DRIVING THERE IS A GRINDING NOISE PRESENT IN THE REAR. THIS IS ALSO CAUSING VEHICLE TO STOP RUNNING. DEALER HAS REPLACED REAR AXLE.
NHTSA complaint #866144 — an unverified report by a vehicle owner.
Grandville, MI
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ENGINE CHECK LIGHT CAME ON. CONSUMER PULLED OVER TO CHECK UNDER THE HOOD. CONSUMER INDICATED THAT BEFORE ENGINE CHECK LIGHT CAME ON, GEARS WERE SLIPPING. A COUPLE OF DAYS BEFORE, ENGINE QUIT AND VEHICLE WOULD NOT GO OVER 25MPH. TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS A COMMON TRANSMISSION PROBLEM. DEALER REBUILT TRANSMISSION. AT ANOTHER TIME, CONSUMER HEARD A LOUD BANG. SHE STOPPED/LOOKED UNDER CAR, AND NOTICED OIL ON THE BACK WINDOW DUE TO ENGINE ROD BREAKING OFF, PIERCING THREE HOLES IN OIL PAN. NO WARNING AT ALL, AND THEN VEHICLE DIED.
NHTSA complaint #865898 — an unverified report by a vehicle owner.
Sugar Land, TX
POWER TRAIN:AXLE ASSEMBLY
2ND FAILURE OCCURRED ON 01-20-1999 @ APPROX. 53,000 MILES. NO SAFETY DEFECT LISTED WITHIN SUMMARY.
NHTSA complaint #724228 — an unverified report by a vehicle owner.