58 of the
516 complaints about the 1999 Jeep Cherokee are about the
transmission — 11% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
70,000 miles.
F
58
Complaints
11
Crashes
0
Fires
9
Injuries
Exactly what failed
Park/Neutral Start Interlock Switch
1932.8%
Automatic Transmission
1220.7%
Column Shift
46.9%
Differential Unit
35.2%
Transfer Case (4-WHEEL Drive)
35.2%
Power Train
23.4%
Gear Position Indication (Prndl)
23.4%
Axle Assembly
23.4%
Floor Shift
23.4%
Manual Transmission
11.7%
Transmission & Drivetrain across every Jeep Cherokee year
SINCE THERE IS NO CATAGORY FOR THIS ISSUE I HAD TO PUT VISIBILITY/WIPER IN ORDER TO EVEN SUBMIT THIS FORM. THERE IS NO CATAGORY FOR THE HEATING SYSTEM WHICH THERE ARE A LOT OF PROBLEMS!!! THE ACCUATOR DOORS REGULATING THE HEAT TO THE INSIDE OF THE VEHICLE ARE BROKEN. I THOUGHT BY REPLACING THE MOTOR WHICH CONTROLS THEM IT WOULD FIX IT. NO SUCH LUCK THE DOORS ARE BROKEN AND NOT ONLY ARE THEY ALMOST IMPOSSIBLE TO REACH WITHOUT PULLING THE ENTIRE DASHBOARD AND CONSOLE, THE COST FOR IT WILL BE AROUND $1500 AND THAT IS ABSURD FOR A PART WHICH IS LESS THAN $100. THE LABOR WILL BE ABOUT $1300 TO GET TO IT. WHAT IS WRONG WITH THESE PEOPLE CAN'T THEY DESIGN A VEHICLE THAT CAN BE WORKED ON WITHOUT TAKING IT APART TO A LEVEL WHICH MAKES ME WANT TO JUNK THE CAR!! THEY SHOULD HAVE PUT SOMETHING OTHER THAN PLASTIC TO CONTROL THE HEAT IN THE VEHICLE. NOW IT IS THE MIDDLE OF JANUARY IN NEW MEXICO AND IT IS FREEZING. THANKS JEEP, I PAID A LOT OF MONEY FOR THIS SUV AND I'LL NEVER BUY ANOTHER AMREICAN CAR AGAIN!! I HAD TO REPLACE THE TRANSMISSION 2 YEARS AGO AT THE TUNE OF $3500. I RARELY GO ON A DIRT ROAD LET ALONE DRIVE FAST OR RECKLESS. A TRANSMISSION GOING OUT AT 65,000 IS ABSURD AND POOR DESIGN AND MANUFACTURING. THIS CAR IS NICKLING AND DIMEING ME TO DEATH!!
NHTSA complaint #10492391 — an unverified report by a vehicle owner.
at 105,115 milesMaple City, MI1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION
I DROVE MY JEEP TO A HOME, PARKED IN THE DRIVEWAY, LEFT THE CAR RUNNING ABOUT 5-10 MINUTES. AS I WAS LOCKING THE DOOR LEAVING THE HOME I TURNED AND SAW THE JEEP GOING IN REVERSE TOWARD THE ROAD, I RAN TO THE JEEP TO TRY AND GET IN AND CONTROL THE JEEP, I SLIPPED UNDER THE VEHICLE AND IT RAN OVER BOTH MY LEGS. IT CAME TO A COMPLETE STOP ABOUT 30-50 FEET AFTER IT RAN ME OVER. I WAS TAKEN TO THE HOSPITAL, TREATED AND RELEASED. I HAVE NOT YET HAD THE CAR LOOKED AT BY A MECHANIC.
NHTSA complaint #10184341 — an unverified report by a vehicle owner.
Pataskala, OH
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
DT: THE CONTACT'S HUSBAND PLACED THE VEHICLE IN PARK AND THEN STEPPED OUT WITH THE ENGINE STILL RUNNING. AFTER IT HAD BEEN SITTING FOR AWHILE IT BEGAN TO ROLL BACKWARDS. THE CONTACT REACHED OVER TO ASSURE IT WAS IN PARK. WHEN SHE WAS UNABLE TO STOP THE VEHICLE FROM THE PASSENGER SIDE SHE ALERTED HER HUSBAND WITH THE HORN. HE CAME IN THROUGH THE PASSENGER SIDE DOOR AND REACHED OVER TO ASSURE IT WAS IN PARK AS WELL. HE THEN TURNED THE IGNITION OFF AND TOOK THE KEYS OUT. THE VEHICLE STOPPED ONCE IT WAS IN THE ROAD. THE VEHICLE HAS NOT BEEN TO A MECHANIC FOR DIAGNOSIS AND THE MANUFACTURER HAS NOT BEEN CONTACTED.
NHTSA complaint #10145579 — an unverified report by a vehicle owner.
at 12,000 milesLaguna Niguel, CA
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WARRANTY REPLACEMENT OF TRANSFER CASE DUE TO HAIRLINE FRACTURE DURING MANUFACTURING WITHIN FIRST 7,000 MILES ON CAR. AT 37,000 MILES FUEL SENSOR FAILED. AT 69,000 WINDOW REGULATOR FAILED. AT 72,000 REAR SHOCK BROKE OFF CAR LEAVING BOLTS STILL IN CHASSIS. VERY FRUSTRATED, CHRYSTER CORP. DOES NOT CARE!
NHTSA complaint #10086670 — an unverified report by a vehicle owner.
SAN Leandro, CACrash
POWER TRAIN:AUTOMATIC TRANSMISSION
CRASH - I REAR ENDED ANOTHER VEHICLE IN MY 1999 JEEP CHEROKEE SPORT. I WAS BRAKING WHEN THE CAR SUDDENLY ACCELERATED, DRIVING ME INTO THE VEHICLE IN FRONT OF ME. THIS HAS HAPPENED BEFORE, BUT ONLY THIS TIME DID IT RESULT IN AN ACCIDENT. I TOOK IT TO A CERTIFIED JEEP DEALERSHIP AND HAD THE SERVICE DEPARTMENT CHECK IT OUT. THEY SAID NOTHING IS WRONG WITH IT. I AM PRETTY NERVOUS ABOUT THIS. I KNOW HOW HARD I WAS BRAKING, AND IT JUST DIDN'T MATTER. THE CAR WAS WORKING AGAINST ME. I HAD TO THROW IT INTO PARK JUST TO STOP THE CAR.
NHTSA complaint #10074845 — an unverified report by a vehicle owner.
Pocatello, ID
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I OWN A 1991 JEEP CHEROKEE SP/CL 4 WD. WHEN I TAKE IT OUT OF 4WD IT WON'T DISINGAGE UNLESS I PUT IT INTO REVERSE. THE MANUAL DOES NOT MENTION THIS. I DROVE FOR 20 MILES IN 4 WD WITHOUT KNOWING IT UNTIL I STARTED TO SMELL SOMETHING. I CALLED AN AUTO REPAIR SHOP AND THEY TOLD ME TO PUT IT IN REVERSE. I DID AND IT WORKED.
NHTSA complaint #10066357 — an unverified report by a vehicle owner.
at 64,000 milesSpartanburg, SC
POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
WHILE DOWN SHIFTING TO SECOND GEAR AT 40 MPH, THE ENGINE ACCELERATED AT A HIGHER RATE. THE CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. THE CONSUMER HAD TAKEN THE VEHICLE TO A PRIVATE MECHANIC AND DID NOT PLAN ON CONTACTING THE JEEP DEALERSHIP ABOUT THE PROBLEM. THE CAUSE WAS NOT DETERMINED. *AK THE VEHICLE WAS SLOWED DOWN WHEN THE ENGINE STARTED REVVING, IT WAS THEN SWITCHED TO A LOWER GEAR AND PROCEEDED, THEN WAS PLACED BACK INTO DRIVE IN WHICH IT WAS SLOWED DOWN AND THE ENGINE STARTED REVVING AGAIN IN A LOWER GEAR BUT DID NOT WORK. THE VEHICLE WOULD JERK AND KNOCK WHEN PLACED IN THE ENGINE WHEN PLACED IN PARK. (THE U-JOINT FAILED) *SC THE CONSUMER WAS INFORMED THE VEHICLE NEEDED AN OXYGEN SENSOE.
NHTSA complaint #10067088 — an unverified report by a vehicle owner.
at 40,000 milesModesto, CACrash1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
WHILE BACKING OUT OF THE DRIVEWAY, THE DRIVER PLACED THE VEHICLE IN PARK AND GOT OUT. AFTER GETTING OUT, THE VEHICLE HAD GONE INTO REVERSE, STRUCK THE DRIVER AND CRASHED INTO A NEIGHBOR'S GARAGE. THE DEALER WAS NOT ABLE TO DETERMINE THE CAUSE OF THE PROBLEM WITHOUT TEARING APART THE AUTOMATIC TRANSMISSION. *AK THERE WERE RECALLS FOR THE 1993-1998 MODELS. *SCC
NHTSA complaint #10044860 — an unverified report by a vehicle owner.
Mckenzie, TN
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
CONSUMER HAS PROBLEM WITH THE DIFFERENTIAL, AND WILL PROVIDE INFORMATION ON THIS ISSUE. DEALER NOTIFIED.
NHTSA complaint #10038506 — an unverified report by a vehicle owner.
Niles, MICrash
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS PUT INTO PARK, DRIVER GOT OUT OF THE VEHICLE, AND LEFT THE DOOR OPEN. THE VEHICLE WENT INTO REVERSE, AND HIT THE WALL, AND THE DRIVER'S DOOR CAME OFF. DRIVER JUMPED BACK INTO THE VEHICLE AND APPLIED THE BRAKES. JEEP, GRAND CHEROKEE LAREDO ,1999.
NHTSA complaint #10024853 — an unverified report by a vehicle owner.
at 70,000 milesLancaster, NY
POWER TRAIN
THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN THE VEHICLE JUMPED OUT OF OUT GEAR. *JB THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN THE VEHICLE JUMPED OUT OF OUT GEAR.
NHTSA complaint #10015442 — an unverified report by a vehicle owner.
at 80,360 milesBaltimore, MD
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE STALLED AND SHUT DOWN WITHOUT PRIOR WARNING. DEALER WAS AWARE OF THE PROBLEM. TS GEAR SHIFT SELECTOR LIGHT WAS INOPERATIVE. TRANSMISSION SHIFTED HARD AND SLIPPED ON ACCELERATION. FOUND WRONG FLUID IN TRANSMISSION. IGNITION CYLINDER LOOSE. DEALER ADVISED THIS WAS NORMAL. TRANSMISSION BANGED WHEN PUT IN REVERSE.
NHTSA complaint #8023609 — an unverified report by a vehicle owner.
Miami, FL
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATES THAT WHILE DRIVING THE VEHICLE WILL NOT SHIFT GEARS. HAD VEHICLE SERVICED, WAS INFROMED THAT THE TRANSMISSION WAS SHOT. THIS IS A COMMON PROBLEM, PARTS IS BACK ORDER. TS
NHTSA complaint #8021775 — an unverified report by a vehicle owner.
Lashmeet, WV
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
CONSUMER STATES THAT THE FRONT DIFFERENTIAL IS WEARING OUT PREMATURLY, THERE IS A LOUD NOISE COMING FROM IT WHEN DRIVING. CONTACTED DEALER. NLM
NHTSA complaint #8019752 — an unverified report by a vehicle owner.
Avawam, KY
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
TRANSFER CASE FAILED, CAUSING VEHICLE TO STALL WHILE DRIVING. VEHICLE CHECKED BY DEALER, WHO REPLACED FRONT DIFFERENTIAL BEARINGS, AND O-RINGS IN FUEL PUMP. ALSO, VEHICLE MAKES LOUD "ROARING" NOISES, AND IS VERY DIFFICULT TO CONTROL WHILE DRIVING.
NHTSA complaint #8018894 — an unverified report by a vehicle owner.
Avawam, KY
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
TRANSFER CASE FAILED, CAUSING VEHICLE TO STALL WHILE DRIVING. VEHICLE CHECKED BY DEALER, WHO REPLACED FRONT DIFFERENTIAL BEARINGS, AND O-RINGS IN FUEL PUMP. ALSO, VEHICLE MAKES LOUD "ROARING" NOISES, AND IS VERY DIFFICULT TO CONTROL WHILE DRIVING.
NHTSA complaint #8018894 — an unverified report by a vehicle owner.
Cold Spring, KY
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SHIFT INTO PARK, VEHICLE WILL LUNGE FORWARD AND THEN ROLL BACK ON ANY LEVEL OF ROAD SURFACE. PLEASE DESCRIBE DETAIL.
NHTSA complaint #8014708 — an unverified report by a vehicle owner.
Ramsey, NJ
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
WHILE TRAVELING ON HIGHWAY APPLIED BRAKES STEERING COLUMN SHOOK AND VIBRATED. DEALERSHIP WAS AWARE OF PROBLEM. *AK TO CORRECT THE STEERING COLUMN SHAKING, THE DEALER MACHINED AND REPLACED FRONT ROTORS AND PADS. BUT THE PROBLEM WAS STILL NOT SOLVED. THE TRANSFER CASE WAS LEAKING OIL.
NHTSA complaint #8014256 — an unverified report by a vehicle owner.
Baton Rouge, LA
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE IN PARK VEHICLE JUMPED INTO REVERSE AND ACCELERATED. COULD HAVE CAUSED AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.
NHTSA complaint #8013222 — an unverified report by a vehicle owner.
Palm Harbor, FL
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHILE DRIVING VEHICLE WOULD NOT CHANGE GEARS. TOWED VEHICLE TO MECHANIC . METAL PIN BROKE THAT CAUSED VEHICLE TO STOP SHIFTING.
NHTSA complaint #8010853 — an unverified report by a vehicle owner.
Washington, DC
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STATED WHILE THE VEHICLE WAS IN PARK, IT ROLLED BACKWARDS ON THREE OCCASIONS.
NHTSA complaint #785631 — an unverified report by a vehicle owner.
Sunbury, OH
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
REAR AXLE MAKES NOISES. INDEPENDENT MECHANIC CONFIRMED THAT EXTERIOR BEARINGS OR REAR DIFFERENTIAL NEEDS TO BE REPLACED. DEALER WAS INFORMED AND HAD NO EXPLANATION FOR WHERE THE PROBLEM COMES FROM.*AK NOISE IS HEARD WHILE DRIVING AND ACCELRATING. THE NOISE INCREASES WITH THE SPEED OF THE VEHICLE. VEHICLE ALSO NEEDS REAR BRAKE WORK, THE SERPENTINE BELT IS CRACKED, AND THE HEAD GASKET IS LEAKING.
NHTSA complaint #8009410 — an unverified report by a vehicle owner.
Washington, DC
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STATED WHILE THE VEHICLE WAS IN PARK, IT ROLLED BACKWARDS ON THREE OCCASIONS.
NHTSA complaint #785631 — an unverified report by a vehicle owner.
N. Hollywood, CA
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IN PARK AND TURNED ON WHEN IT REVERSED ON FLAT SURFACE. DEALER WAS NOTIFIED.
NHTSA complaint #8001814 — an unverified report by a vehicle owner.
Edna, TX
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
ROTORS WENT BAD. ALSO, PCM HAD TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.
NHTSA complaint #8001732 — an unverified report by a vehicle owner.
Winham, VT1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS PARKED AND SHIFT PAWL WAS IN PARK. CONSUMER WENT TO THE REAR OF VEHICLE TO OPEN REAR LIFTGATE, BUT SHIFT PAWL JUMPED INTO REVERSE. WHILE MOVING CONSUMER WAS ABLE TO TO GRAB STEERING WHEEL AND APPLIED EMERGENCY BRAKES, CONSUMER WAS DRAGGED, AND SUSTAINED SEVERE INJURIES. *AK
NHTSA complaint #8001150 — an unverified report by a vehicle owner.
Winham, VT
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE JUMPED OUT OF GEAR, EMERGENCY BRAKE DID NOT HOLD VEHICLE WHILE IN REVERSE AND MOVING. CONSUMER HAD TO REAPPLY BRAKES TO HOLD VEHICLE. PLEASE PROVIDE MORE INFORMATION.
NHTSA complaint #8001151 — an unverified report by a vehicle owner.
SUN Prairie, WICrash1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER STARTED VEHICLE, THEN HAD TO GET OUT OF VEHICLE, LEFT IT IN PARK WITH ENGINE RUNNING, AS HE STEPPED OUT OF VEHICLE, IT STARTED GOING BACKWARD. HE WAS TRAPPED BETWEEN GARAGE WALL AND DRIVER DOOR. HE MANAGED TO GET IN TO VEHICLE AND SHUT OFF ENGINE. CONSUMER SUFFERED BRUISES. DAMAGE UNKNOWN AT THIS TIME, VEHICLE STILL AT DEALERSHIP.
NHTSA complaint #899654 — an unverified report by a vehicle owner.
Belmont, MI
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
THE DEALER SAID THEY HAVE SEEN THIS PROBLEM IN MANY WRANGLERS WITH THE SAME CLUTCH AND TRANSMISSION. THE THROW-OUT BEARING HAS ROTATED ON THE CLUTCH FORK AND THE FORK HAS BEEN PUSHED DOWN OVER THE THROW-OUT BEARING, CAUSING THE CLUTCH SLAVE TO EXTEND TO THE MAXIMUM, WHICH CAUSES THE CLUTCH NOT TO BE ABLE TO BE DEPRESSED. THEREFORE, I WAS DRIVING DOWN THE STREET WITH A NON-OPERATIONAL VEHICLE. THIS WAS A DANGEROUS SITUATION.
NHTSA complaint #754615 — an unverified report by a vehicle owner.
Belmont, MI
POWER TRAIN:MANUAL TRANSMISSION
THE DEALER SAID THEY HAVE SEEN THIS PROBLEM IN MANY WRANGLERS WITH THE SAME CLUTCH AND TRANSMISSION. THE THROW-OUT BEARING HAS ROTATED ON THE CLUTCH FORK AND THE FORK HAS BEEN PUSHED DOWN OVER THE THROW-OUT BEARING, CAUSING THE CLUTCH SLAVE TO EXTEND TO THE MAXIMUM, WHICH CAUSES THE CLUTCH NOT TO BE ABLE TO BE DEPRESSED. THEREFORE, I WAS DRIVING DOWN THE STREET WITH A NON-OPERATIONAL VEHICLE. THIS WAS A DANGEROUS SITUATION.
NHTSA complaint #754615 — an unverified report by a vehicle owner.