19 of the
553 complaints about the 1998 Jeep Cherokee are about the
suspension — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
103,000 miles.
TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT AREA OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE, THE CHECK ENGINE, MULTIPLE GAUGES, AND VARIOUS WARNING INDICATORS ILLUMINATED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10956533 — an unverified report by a vehicle owner.
at 30,000 milesWoonsocket, RI
SUSPENSION
MY NAME IS [XXX]....BOUGHT A 1998 JEEP CHEROKEE LIMITED APPROX. 2001 FROM A PRIVATE OWNER...FROM NORTHBORO MA.....MINT CONDITION...ONLY 11,000 MI. ....OWNER TOLD ME HE BOUGHT IT FOR HIS WIFE SO SHE COULD PLOW THEIR QUARTER MILE LONG DRIVEWAY.....HE INSTALLED A SMALL PLOW ASSEMBLY ON JEEP....WHEN ASKED WHY HE WAS SELLING HE TOLD ME IT WASN'T ENOUGH TRUCK TO GET THE JOB DONE.....DRIVEWAY HAD MULTIPLE SHARP CURVES AND A SIGNIFICANT INCLINE....I BOUGHT THIS FOR MY WIFE TO RUN LOCAL....GROC, SCHOOL, ETC.....SHE LOVED IT.....NEVER ONCE HAD IT ON THE FREEWAY.....I TOOK IT ONE DAY ON THE I-495....HIT A DIP WHERE THERE WAS A BRIDGE...GOING ABOUT 65....THIS VEHICLE STARTED SHAKING SO VIOLENTLY I THOUGHT IT WAS GOING TO LITERALLY FALL APART AROUND ME.....VERY SCARY [XXX]....SUBSEQUENTLY HAD THE FRONT END LOOKED AT.....FOUND SOME LOOSE [XXX]....SOLID....WIFE NEVER HAD IT ON HWY....I TOOK IT AGAIN A YR LATER....SAME [XXX] THING....I THOUGHT MAYBE THE PREVIOUS OWNER DID SOME DAMAGE INSTALLING THE PLOW ASSEMBLY.....SOLD IT AS-IS WITH VERY SPECIFIC CONCERNS ABOUT THE FRONT END TO THE BUYER......WHAT DO I DO.....I BUY A 2001 CHEROKEE SPORT....MY WIFE LOVED HER JEEP...."I WANT ANOTHER ONE!"....OK HONEY...FIGURED WAS A ONE TIME PROBLEM BECAUSE OF THE PLOW ASSEMBLY.....WRONG....3 MOS IN.....IM GOING DOWN HWY....SAME EXACT [XXX] THING....LIKE WHEN THE SECOND PLANE HIT THE OTHER TOWER ON 9/11....NOT A COINCIDENCE....NOT 2 JEEPS IN A ROW....THAT'S WHEN I DID A LITTLE RESEARCH..."DEATH WOBBLE"......IM LUCKY TO BE ALIVE....YOU'VE GOT TO DO A RECALL ON THIS BEFORE SOMEONE GETS KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10761993 — an unverified report by a vehicle owner.
at 198,000 milesKlamath Falls, OR
SUSPENSION
AT APPROXIMATELY 55MPH VEHICLE BEGAN WHAT HAS BEEN DESCRIBED BY OTHER JEEP OWNERS AS "DEATH WOBBLE', A VIOLENT SHAKING IN THE FRONT END THAT ONLY GOES AWAY AFTER SLOWING DOWN. I DON'T RECALL HITTING ANY HEAVY BUMPS, JUST THE USUAL ROAD CRACKS COMMON ON HIGHWAYS IN SOUTHERN OREGON. AFTER THE FIRST OCCURANCE, EVERY TIME THE VEHICLE REACHES APPROX. 55MPH THE SHAKING REOCCURS.I HAVE BEEN TOLD THAT THIS IS CAUSED BY POORLY DESIGNED COMPONENTS IN THE ORIGINAL DESIGN OF THE CHEROKEE (XJ) MODEL AS WELL AS OTHER JEEP MODELS USING THE SAME FRONT SUSPENSION DESIGN. MY MECHANIC TOLD ME THIS IS VERY COMMON, AND THAT CHRYSLER SHOULD HAVE ADDRESSED THIS LONG AGO, BUT DID NOT. WHEN WILL THEY FINALLY ADDRESS THIS ISSUE?
NHTSA complaint #10721230 — an unverified report by a vehicle owner.
at 62,000 milesBrighton, CO
SUSPENSION
THE RIGHT SIDE OF THE JEEP HIT A SMALL BUMP IN THE ROAD AND THE ENTIRE FRONT OF THE CAR BEGAN TO OSCILLATE AT HIGH SPEED. THE ONLY WAY TO MAKE IT STOP WAS TO SLOW DOWN ON THE HIGHWAY DURING TRAFFIC. I HAD TO SLOW DOWN TO APPROXIMATELY 30 MILES PER HOUR. AFTER THE OSCILLATION STOPPED WE BEGAN TRAVELLING AGAIN AND GOT UP TO 55 MPH AGAIN. A SMALL BUMP IN THE ROAD WAS HIT AND SAME SITUATION OCCURRED. THIS VEHICLE HAS A COMPLETELY STOCK SUSPENSION SYSTEM AND WE'VE ONLY OWNED IT FOR APPROXIMATELY 2 YEARS.
NHTSA complaint #10681970 — an unverified report by a vehicle owner.
at 231,000 milesCromwell, INCrash1 injured
SUSPENSION
I WAS ON MY WAY TO WORK HEADED SOUTH ON I-69 IN FORT WAYNE, INDIANA. I HAD JUST PASSED THE INDIANA STATE ROAD 14 UNDERPASS WHEN A SEMI TRUCK TIRE AND RIM (THE WHOLE THING) CAME OFF A SEMI TRUCK AND ROLLED ACROSS THREE LANES OF TRAFFIC WHERE MY JEEP HIT IT. IT HIT THE FRONT PASSENGER SIDE OF MY JEEP. DIRECTLY IN THE FRONT BUT THE RIGHT HALF OF THE BUMPER/FRONT END. THE TIRE THEN WENT UNDER MY CAR WHERE IT FORCED ME TO SLIDE IN TO THE CEMENT MEDIAN IN THE MIDDLE OF THE HIGHWAY HITTING MY DRIVER SIDE FRONT BUMPER AT ABOUT 35 MILES AN HOUR OR SO. MY AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10671740 — an unverified report by a vehicle owner.
at 130,000 milesBossier City, LA
SUSPENSION
RECENTLY I HAVE NOTICED THAT AT SPEEDS OF AROUND 50-60 MPH MY JEEP CHEROKEE BEGINS TO VIOLENTLY SHAKE WHEN BRAKES ARE APPLIED OR AFTER PASSING OVER A BUMP. WHILE RESEARCHING THIS ONLINE I HAVE DETERMINED THAT IT IS SIMILAR TO OTHER COMPLAINTS THAT ARE BEING CHARACTERIZED AS "DEATH WOBBLE." THIS IS A VERY DANGEROUS CONDITION AND APPEARS TO BE DIRECTLY CONTRIBUTED TO FAULTY FRONT END COMPONENT DESIGN ON JEEP CHEROKEES/WRANGLERS. I HAVE FOUND THAT IF I AM NOT BRACED AND PREPARED FOR THIS, THAT THIS COULD EASILY ESCALATE INTO A VERY UNSAFE CONDITION RESULTING IN A POSSIBLE ACCIDENT/CRASH. WHILE RESEARCHING ONLINE, IT APPEARS THAT THIS IS A VERY COMMON CONDITION AMONG JEEP OWNERS. THANK YOU FOR YOUR TIME AND CONSIDERATION ON THIS MATTER.
NHTSA complaint #10509685 — an unverified report by a vehicle owner.
Hyrum, UT
SUSPENSION
WHILE DRIVING ON THE HIGHWAY IF THE VEHICLE HIT A SMALL BUMP ON THE ROAD VEHICLE WILL SHAKE AND VIBRATE UNCONTROLLABLY.
NHTSA complaint #10029678 — an unverified report by a vehicle owner.
at 76,000 milesBronx, NY
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
THE REAR AXLE FAILED WHILE DRIVING.
NHTSA complaint #10015433 — an unverified report by a vehicle owner.
Warrior, AL
SUSPENSION
UNDER ANY SPEED VEHICLE WILL PULL TO RIGHT, AND DEALERSHIP IS AWARE OF PROBLEM.
NHTSA complaint #897762 — an unverified report by a vehicle owner.
Surveyor, WV
SUSPENSION:FRONT:CONTROL ARM
BALL JOINTS FAILED. NLM
NHTSA complaint #785321 — an unverified report by a vehicle owner.
Surveyor, WV
SUSPENSION:FRONT
CONSUMER HAS HAD TIRES BALANCED SEVERAL TIMES AND HAS HAD VEHICLE ALIGNED SEVERAL TIMES, HOWEVER VIBRATION AND SHIMMYING OCCURS, CONSUMER PUTS AIR IN TIRES AND AFTER ABOUT 20 MILES, VEHICLE WILL BEGIN TO VIBRATE. *SLC
NHTSA complaint #785321 — an unverified report by a vehicle owner.
Brick, NY
SUSPENSION:FRONT:STABILIZER BAR
DUE TO INADEQUATE WELDS, STABLIZER BAR BROKE OFF AND SCARRED THE OIL PAN WHICH MAY HAVE RESULTED IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #837683 — an unverified report by a vehicle owner.
MT. Airy, MD
SUSPENSION:REAR
AT 11,029 FRONT PADS AND ROTORS WERE REPLACED, SWAY-BAR BUSHINGS WERE REPLACED, EXHAUST HANGER WAS REPLACED, DRIVERS SEAT SQUEEKED (FIXED UNDER RECALL), AND EXTERIOR DOOR BUTTON BROKE. NOW, AT 27,098 ROTORS AND PADS NEED REPLACED AGAIN, TRANSFER CASE AND FRONT DIFFERENTAL INPUT SHAFT LEAKED AND REPAIRED.
NHTSA complaint #705664 — an unverified report by a vehicle owner.
Tucson, AZ
SUSPENSION:FRONT:CONTROL ARM
DRIVER'S FRONT WHEELS BALL JOINTS PULLED OUT OF WHEEL HUBS. WHEEL TIPPED OUT AT BOTTOM ABOUT 45 DEGREES. TOOK TO DEALER & BALL JOINTS REPLACED IN WHEEL HUBS.
NHTSA complaint #825117 — an unverified report by a vehicle owner.
Pikeville, KY
SUSPENSION:REAR
WHEN TRAVELING 10MPH IN WET WEATHER CONDITION WHEN MAKING A RIGHT HAND TURN WITH FOOT DEPRESSED ON THE BRAKE PEDAL, THE REAR OF THE VEHICLE FISHTAILED. CONSUMER HAS CONTACTED THE DEALER , DEALER STATES NORMAL OPERATION. PLEASE PROVIDE ANY FURTHER DETAILS.
NHTSA complaint #820598 — an unverified report by a vehicle owner.
Harrisburg, PA
SUSPENSION:FRONT
TOE WAS OUT AND FRONT END OUT OF ALIGNMENT.
NHTSA complaint #540063 — an unverified report by a vehicle owner.
Fernandina, FL
SUSPENSION:FRONT
JEEP PULLS TO RIGHT WHEN DRIVING. FRONT END HAS BEEN ALIGNED BY DEALER 3 TIMES WITH NO IMPROVEMENT; TIRES HAVE BEEN ROTATED WITH NO IMPROVEMENT OR CHANGE, AND ALL FOUR TIRES WERE REPLACED WITH NEW TIRES.
NHTSA complaint #780645 — an unverified report by a vehicle owner.
Warsaw, MO
SUSPENSION:FRONT
DRIVESHAFT OUT OF BALANCE, CAUSING VEHICLE TO MAKE NOISE AT 55-65 MPH.DEFECT CORRECTED AS OF 09/15/98. ALSO REPLACED TWO TIRES DUE TO FRONT END MISALIGNMENT.
NHTSA complaint #541480 — an unverified report by a vehicle owner.
Wauseon, OH
SUSPENSION
VEHICLE WOULD WOBBLE AND WANDER FROM THE INTENDED STEADY STRAIGHT LINE PATH AND THAT HE EXPERIENCED VIBRATION WHILE ACCELERATING AND BRAKING.
NHTSA complaint #536061 — an unverified report by a vehicle owner.