FaultScore

FaultScore report

1998 Jeep Cherokee problems

Owners have filed 553 complaints about the 1998 Jeep Cherokee with NHTSA between 1997 and 2024. The largest single group is the brakes. Across this model's run it ranks 16 of 19 worst.

B

FaultScore 39/100

Higher is worse. Measured against the other years of the Jeep Cherokee.

How this is worked out

The numbers

553

Complaints

42

Crashes reported

5

Fires reported

29

Injuries reported

1 complaint reports a death.

117,000 mi

Median mileage at failure

Half of reported failures happened before this

13%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 27 vs 50 Severity 72 vs 50 Early failure 22 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 27
Against the median year of the Jeep Cherokee. 50 means typical for this model; 100 means roughly double.
Severity — 72
13.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 22
13% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1998 compares with every other Jeep Cherokee

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1998 Jeep Cherokee

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 101 18.3%

5 crashes, 0 fires · median 112,750 mi

9 crashes, 2 fires · median 121,000 mi

1 crashes, 0 fires · median 86,500 mi

Airbags 52 9.4%

15 crashes, 0 fires · median 130,124 mi

0 crashes, 2 fires · median 128,000 mi

0 crashes, 1 fires · median 103,000 mi

2 crashes, 0 fires · median 151,843 mi

Suspension 19 3.4%

1 crashes, 0 fires · median 103,000 mi

Seat Belts 17 3.1%

1 crashes, 0 fires · median 58,454 mi

Median failure at 41,000 miles

3 crashes, 0 fires · median 50,900 mi

Lights 14 2.5%

1 crashes, 0 fires · median 175,500 mi

Tires 13 2.4%

Median failure at 160,796 miles

Seats 12 2.2%

Median failure at 96,500 miles

3 crashes, 0 fires · median 78,900 mi

Steering 12 2.2%

1 crashes, 0 fires · median 56,402 mi

Median failure at 50,000 miles

Doors, Latches & Locks 6 1.1%

Median failure at 124,921 miles

Wheels 2 0.4%
Child Seats 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Rotor 42 28.2%
Automatic Transmission 25 16.8%
Interior/Under Dash 17 11.4%
Frontal 15 10.1%
Antilock/Traction Control/Electronic Limited Slip 14 9.4%
Park/Neutral Start Interlock Switch 13 8.7%
Tank Assembly 12 8.1%
Sensor/Control Module 11 7.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 2.1%
10,000 – 24,999 miles 4 4.2%
25,000 – 49,999 miles 9 9.5%
50,000 – 74,999 miles 13 13.7%
75,000 – 99,999 miles 13 13.7%
100,000 – 149,999 miles 25 26.3%
150,000+ miles 29 30.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 1997 peak 31 Feb 2024

NHTSA investigations into the 1998 Jeep Cherokee

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA12005 Opened 12 Jun 2012 Closed 14 Nov 2014 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Crash Related Fuel Tank Fires

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and...

Recalls on the 1998 Jeep Cherokee

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09E025000

EXTERIOR LIGHTING:HEADLIGHTS

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

08V056000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

U.S. DRIVE RIGHT IS RECALLING 107 MY 1994-1998 RIGHT HAND DRIVE, 4-WHEEL DRIVE JEEP CHEROKEE VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 101, 'CONTROLS AND DISPLAYS;' NO. 108, 'LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT;' NO. 111, 'REARVIEW MIRROR;' NO. 114, 'THEFT PROTECTION;' NO. 115, 'VEHICLE IDENTIFICATION NUMBER;' NO. 118, 'POWER WINDOW SYSTEM;' NO. 120, 'TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS;' NO. 208, 'OCCUPANT CRASH PROTECTION;' AND NO. 301, 'FUEL SYSTEM INTEGRITY.'

Risk: THESE VEHICLES DO NOT MEET THE REQUIRED STANDARDS.

06E065000

EXTERIOR LIGHTING

CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

06E026000

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

06E022000

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

06E011000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

00V136000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.

Risk: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2000143 47,393 units in Canada

Brakes

On certain vehicles originally retailed in Ontario, Quebec and the Maritime Provinces, the composite front disc brake rotors may fail due to corrosion. The cast iron wear surface may separate from the hub reducing the braking effectiveness of the vehicle. Correction: Front brake rotors will be replaced with rotors that utilize a stainless steel hub section.

Recall 2000103 18,949 units in Canada

Airbag

On certain vehiclces, water and/or road salt in the proximity of the air bag control module may lead to corrosion. Such corrosion could result in illumination of the air bag warning light and it may also result in an inadvertent deployment of the air bags. Correction: The airbag electronic control module (AECM) will be replaced and located to the top of the transmission tunnel, just below the centre console glove box.

Recall 1998073 107 units in Canada

Seats And Restraints

THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 210 - SEAT BELT ASSEMBLY ANCHORAGES. THE FRONT SEAT BELT SHOULDER TURNING LOOP ANCHORS MAY HAVE BEEN OMITTED FROM THE HEAT TREATING OPERATION AND MAY NOT BE PROPERLY HARDENED. AS A RESULT THE ASSEMBLY DOES NOT MEET THE PERFORMANCE REQUIREMENTS OF THE STANDARD. CORRECTION: THE TURNING LOOP WILL BE REPLACED WITH A PROPERLY HARDENED PART.

Recall 1998036 602 units in Canada

Brakes

THE POWER BRAKE BOOSTER VACUUM RESERVOIR DIAPHRAGM MAY SPLIT OR TEAR. A RUPTURED DIAPHRAGM CAN CAUSE AN INCREASE IN ENGINE IDLE SPEED AND LOSS OF POWER ASSIST DURING BRAKE APPLICATION WITHOUT PRIOR WARNING. CORRECTION: POWER BRAKE BOOSTER WILL BE REPLACED ON AFFECTED VEHICLES.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 231,000 miles Cromwell, IN Crash 1 injured

AIR BAGS

I WAS ON MY WAY TO WORK HEADED SOUTH ON I-69 IN FORT WAYNE, INDIANA. I HAD JUST PASSED THE INDIANA STATE ROAD 14 UNDERPASS WHEN A SEMI TRUCK TIRE AND RIM (THE WHOLE THING) CAME OFF A SEMI TRUCK AND ROLLED ACROSS THREE LANES OF TRAFFIC WHERE MY JEEP HIT IT. IT HIT THE FRONT PASSENGER SIDE OF MY JEEP. DIRECTLY IN THE FRONT BUT THE RIGHT HALF OF THE BUMPER/FRONT END. THE TIRE THEN WENT UNDER MY CAR WHERE IT FORCED ME TO SLIDE IN TO THE CEMENT MEDIAN IN THE MIDDLE OF THE HIGHWAY HITTING MY DRIVER SIDE FRONT BUMPER AT ABOUT 35 MILES AN HOUR OR SO. MY AIRBAGS DID NOT DEPLOY.

NHTSA complaint #10671740 — an unverified report by a vehicle owner.

at 231,000 miles Cromwell, IN Crash 1 injured

EXTERIOR LIGHTING

I WAS ON MY WAY TO WORK HEADED SOUTH ON I-69 IN FORT WAYNE, INDIANA. I HAD JUST PASSED THE INDIANA STATE ROAD 14 UNDERPASS WHEN A SEMI TRUCK TIRE AND RIM (THE WHOLE THING) CAME OFF A SEMI TRUCK AND ROLLED ACROSS THREE LANES OF TRAFFIC WHERE MY JEEP HIT IT. IT HIT THE FRONT PASSENGER SIDE OF MY JEEP. DIRECTLY IN THE FRONT BUT THE RIGHT HALF OF THE BUMPER/FRONT END. THE TIRE THEN WENT UNDER MY CAR WHERE IT FORCED ME TO SLIDE IN TO THE CEMENT MEDIAN IN THE MIDDLE OF THE HIGHWAY HITTING MY DRIVER SIDE FRONT BUMPER AT ABOUT 35 MILES AN HOUR OR SO. MY AIRBAGS DID NOT DEPLOY.

NHTSA complaint #10671740 — an unverified report by a vehicle owner.

at 231,000 miles Cromwell, IN Crash 1 injured

SUSPENSION

I WAS ON MY WAY TO WORK HEADED SOUTH ON I-69 IN FORT WAYNE, INDIANA. I HAD JUST PASSED THE INDIANA STATE ROAD 14 UNDERPASS WHEN A SEMI TRUCK TIRE AND RIM (THE WHOLE THING) CAME OFF A SEMI TRUCK AND ROLLED ACROSS THREE LANES OF TRAFFIC WHERE MY JEEP HIT IT. IT HIT THE FRONT PASSENGER SIDE OF MY JEEP. DIRECTLY IN THE FRONT BUT THE RIGHT HALF OF THE BUMPER/FRONT END. THE TIRE THEN WENT UNDER MY CAR WHERE IT FORCED ME TO SLIDE IN TO THE CEMENT MEDIAN IN THE MIDDLE OF THE HIGHWAY HITTING MY DRIVER SIDE FRONT BUMPER AT ABOUT 35 MILES AN HOUR OR SO. MY AIRBAGS DID NOT DEPLOY.

NHTSA complaint #10671740 — an unverified report by a vehicle owner.

at 231,000 miles Cromwell, IN Crash 1 injured

STRUCTURE:BODY

I WAS ON MY WAY TO WORK HEADED SOUTH ON I-69 IN FORT WAYNE, INDIANA. I HAD JUST PASSED THE INDIANA STATE ROAD 14 UNDERPASS WHEN A SEMI TRUCK TIRE AND RIM (THE WHOLE THING) CAME OFF A SEMI TRUCK AND ROLLED ACROSS THREE LANES OF TRAFFIC WHERE MY JEEP HIT IT. IT HIT THE FRONT PASSENGER SIDE OF MY JEEP. DIRECTLY IN THE FRONT BUT THE RIGHT HALF OF THE BUMPER/FRONT END. THE TIRE THEN WENT UNDER MY CAR WHERE IT FORCED ME TO SLIDE IN TO THE CEMENT MEDIAN IN THE MIDDLE OF THE HIGHWAY HITTING MY DRIVER SIDE FRONT BUMPER AT ABOUT 35 MILES AN HOUR OR SO. MY AIRBAGS DID NOT DEPLOY.

NHTSA complaint #10671740 — an unverified report by a vehicle owner.

at 150,000 miles North Port, NY Crash

POWER TRAIN

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THERE WAS A SUDDEN ACCELERATION AND THE BRAKE PEDAL FAILED TO RESPOND AS A RESULT THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NO INJURIES. THE VEHICLE WAS TOWED AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10608615 — an unverified report by a vehicle owner.

at 150,000 miles North Port, NY Crash

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THERE WAS A SUDDEN ACCELERATION AND THE BRAKE PEDAL FAILED TO RESPOND AS A RESULT THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED NO INJURIES. THE VEHICLE WAS TOWED AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA complaint #10608615 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 200,000 miles Macdoel, CA

TIRES:TREAD/BELT

The contact owns a 1998 Jeep Cherokee equipped with Goodyear Tires, Tire Line: Wrangler Radial A/S, Tire Size: 275/75/R15, DOT Number: 1PJHLFNWR. The contact stated that he had purchased two tires from Walmart that were installed in the rear of the vehicle. The contact stated while driving from a complete stop, the vehicle started wobbling. The contact stated that the failure occurred increasingly as he continued driving, causing him to pull to the side of the road. The vehicle was taken to Walmart, where it was inspected, and the contact was informed that the rear tires were out of round and the tread had separated. The manufacturer was notified of the failure and informed the contact that he needed to drive to the nearest Goodyear dealer for the tire replacements; however, the nearest Goodyear was 100 miles away. The tires were not replaced. The contact was awaiting a call back from the manufacturer. The tire failure mileage was approximately 200. The vehicle failure mileage was approximately 200,000.

NHTSA complaint #11573555 — an unverified report by a vehicle owner.

Seguin, TX

AIR BAGS

AIR BAG LIGHT IS ON, WE FIND A RECALL THAT IS OPEN AND ACTIVE. BRIGHT VEHICLE TO YAKLIN FOR REPAIR AND THEY DECLINED THE REPAIR BECAUSE THE PART HAS BEEN DISCONTINUED.

NHTSA complaint #11407688 — an unverified report by a vehicle owner.

at 230,000 miles Canastota, NY

AIR BAGS

JEEP DEVELOPED COMMUNICATION ISSUES, DASH DISPLAYED "NO BUS." ONE MORNING I STARTED THE JEEP AND WENT TO SHIFT TO GEAR AND THE PASSENGER AIR BAG DEPLOYED. TOOK IT UP THE ROAD AND BACK THINKING I HAD A COMMUNICATION ISSUE TO DIAGNOSE, THE DRIVERS AIR BAG DEPLOYED TURNING ON MY ROAD. SEEMED TO HAPPEN WHEN PRESSING THE BRAKE.I LEARNED ABOUT THE RECALL CORROSION IN AIR BAG MODULE MAY LEAD TO INADVERTENT DEPLOYMENT. I DROPPED MY VEHICLE OFF TO NYE DODGE JEEP RAM IN ONEIDA NY. REPAIR ORDER WAS MADE NOV 14TH 2019. I WAS GIVEN A 1-800 NUMBER TO CALL, PLACED 4 CALLS BEFORE MY CASE WAS ESCALATED CORRECTLY. MADE NUMEROUS CALLS TO THE 800 NUMBER AND EVENTUALLY ON 12/5 MAYBE 12/6 AN INSPECTOR CAME AND INSPECTED MY VEHICLE. WITH BASICALLY NO PROGRESS AFTER A MONTH AND A HALF I PICKED UP MY VEHICLE. WITH A COUPLE MORE CALLS TO THE 800 NUMBER AND BEING TOLD WERE "ON HOLD" WITH CHRYSLERS END MY VEHICLE IS STILL NOT FIXED AND THE 800 NUMBER CALLS ALL END WITH WELL LEAVE A MESSAGE FOR WHOEVER IS IN CHARGE WITH YOUR CASE TO CALL YOU, THEY HAVE YET TO CALL GOING ON 3 WEEKS. I WAS TOLD THE AIRBAGS ARE NOT AVAILABLE FROM CHRYSLER. LOOKING FOR A SOLUTION OR TO AT LEAST GET THE MODULE INSTALLED IN THE RIGHT LOCATION AND ILL SOURCE AIRBAGS. IT HAS BEEN AN ABSOLUTELY RIDICULOUS AMOUNT OF TIME TO NOT HAVE ANY ANSWERS AND MY RECALL NOT COMPLETED.

NHTSA complaint #11292524 — an unverified report by a vehicle owner.

at 230,000 miles Canastota, NY

ELECTRICAL SYSTEM

JEEP DEVELOPED COMMUNICATION ISSUES, DASH DISPLAYED "NO BUS." ONE MORNING I STARTED THE JEEP AND WENT TO SHIFT TO GEAR AND THE PASSENGER AIR BAG DEPLOYED. TOOK IT UP THE ROAD AND BACK THINKING I HAD A COMMUNICATION ISSUE TO DIAGNOSE, THE DRIVERS AIR BAG DEPLOYED TURNING ON MY ROAD. SEEMED TO HAPPEN WHEN PRESSING THE BRAKE.I LEARNED ABOUT THE RECALL CORROSION IN AIR BAG MODULE MAY LEAD TO INADVERTENT DEPLOYMENT. I DROPPED MY VEHICLE OFF TO NYE DODGE JEEP RAM IN ONEIDA NY. REPAIR ORDER WAS MADE NOV 14TH 2019. I WAS GIVEN A 1-800 NUMBER TO CALL, PLACED 4 CALLS BEFORE MY CASE WAS ESCALATED CORRECTLY. MADE NUMEROUS CALLS TO THE 800 NUMBER AND EVENTUALLY ON 12/5 MAYBE 12/6 AN INSPECTOR CAME AND INSPECTED MY VEHICLE. WITH BASICALLY NO PROGRESS AFTER A MONTH AND A HALF I PICKED UP MY VEHICLE. WITH A COUPLE MORE CALLS TO THE 800 NUMBER AND BEING TOLD WERE "ON HOLD" WITH CHRYSLERS END MY VEHICLE IS STILL NOT FIXED AND THE 800 NUMBER CALLS ALL END WITH WELL LEAVE A MESSAGE FOR WHOEVER IS IN CHARGE WITH YOUR CASE TO CALL YOU, THEY HAVE YET TO CALL GOING ON 3 WEEKS. I WAS TOLD THE AIRBAGS ARE NOT AVAILABLE FROM CHRYSLER. LOOKING FOR A SOLUTION OR TO AT LEAST GET THE MODULE INSTALLED IN THE RIGHT LOCATION AND ILL SOURCE AIRBAGS. IT HAS BEEN AN ABSOLUTELY RIDICULOUS AMOUNT OF TIME TO NOT HAVE ANY ANSWERS AND MY RECALL NOT COMPLETED.

NHTSA complaint #11292524 — an unverified report by a vehicle owner.

Elmont, NY

SUSPENSION

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT AREA OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE, THE CHECK ENGINE, MULTIPLE GAUGES, AND VARIOUS WARNING INDICATORS ILLUMINATED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10956533 — an unverified report by a vehicle owner.

Elmont, NY

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT AREA OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE, THE CHECK ENGINE, MULTIPLE GAUGES, AND VARIOUS WARNING INDICATORS ILLUMINATED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10956533 — an unverified report by a vehicle owner.

Elmont, NY

ENGINE

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT AREA OF THE VEHICLE AND THE SUSPENSION WAS UNSTABLE, THE CHECK ENGINE, MULTIPLE GAUGES, AND VARIOUS WARNING INDICATORS ILLUMINATED RANDOMLY. THE DEALER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10956533 — an unverified report by a vehicle owner.

at 198,000 miles Royse City, TX

AIR BAGS

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 198,000.

NHTSA complaint #10919288 — an unverified report by a vehicle owner.

at 130,000 miles Antioch, CA

AIR BAGS

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME AND THE INSTRUMENT CLUSTER FAILED TO WORK DUE TO THE GAUGES NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT WAS UNABLE TO PASS A VEHICLE INSPECTION DUE TO THE FAILURE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10818697 — an unverified report by a vehicle owner.

at 130,000 miles Antioch, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME AND THE INSTRUMENT CLUSTER FAILED TO WORK DUE TO THE GAUGES NOT FUNCTIONING PROPERLY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT WAS UNABLE TO PASS A VEHICLE INSPECTION DUE TO THE FAILURE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA complaint #10818697 — an unverified report by a vehicle owner.

at 198,000 miles SAN Diego, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE'S COMPUTER SOFTWARE HAD A DEFECT THAT CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 198,000.

NHTSA complaint #10788286 — an unverified report by a vehicle owner.

Berlin, WI

STRUCTURE:BODY

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS EXPOSED DUE TO THE TRAILER HITCH BEING REMOVED AND COULD NOT BE REPLACED DUE TO EXCESSIVE RUST ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

NHTSA complaint #10783506 — an unverified report by a vehicle owner.

Berlin, WI

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT STATED THAT THE FUEL TANK WAS EXPOSED DUE TO THE TRAILER HITCH BEING REMOVED AND COULD NOT BE REPLACED DUE TO EXCESSIVE RUST ON THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.

NHTSA complaint #10783506 — an unverified report by a vehicle owner.

Catawba, VA

STRUCTURE:BODY

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10780897 — an unverified report by a vehicle owner.

Catawba, VA

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10780897 — an unverified report by a vehicle owner.

Allen Park, MI

UNKNOWN OR OTHER

NOTHING I TRIED TO CALL DEALER AND THEY WERE NOT VERY HELPFUL. I THINK THEY FEEL IF THEY IGNORE PEOPLE THEY WON'T HAVE TO FIX OUR CARS.

NHTSA complaint #10780501 — an unverified report by a vehicle owner.

at 30,000 miles Woonsocket, RI

STEERING

MY NAME IS [XXX]....BOUGHT A 1998 JEEP CHEROKEE LIMITED APPROX. 2001 FROM A PRIVATE OWNER...FROM NORTHBORO MA.....MINT CONDITION...ONLY 11,000 MI. ....OWNER TOLD ME HE BOUGHT IT FOR HIS WIFE SO SHE COULD PLOW THEIR QUARTER MILE LONG DRIVEWAY.....HE INSTALLED A SMALL PLOW ASSEMBLY ON JEEP....WHEN ASKED WHY HE WAS SELLING HE TOLD ME IT WASN'T ENOUGH TRUCK TO GET THE JOB DONE.....DRIVEWAY HAD MULTIPLE SHARP CURVES AND A SIGNIFICANT INCLINE....I BOUGHT THIS FOR MY WIFE TO RUN LOCAL....GROC, SCHOOL, ETC.....SHE LOVED IT.....NEVER ONCE HAD IT ON THE FREEWAY.....I TOOK IT ONE DAY ON THE I-495....HIT A DIP WHERE THERE WAS A BRIDGE...GOING ABOUT 65....THIS VEHICLE STARTED SHAKING SO VIOLENTLY I THOUGHT IT WAS GOING TO LITERALLY FALL APART AROUND ME.....VERY SCARY [XXX]....SUBSEQUENTLY HAD THE FRONT END LOOKED AT.....FOUND SOME LOOSE [XXX]....SOLID....WIFE NEVER HAD IT ON HWY....I TOOK IT AGAIN A YR LATER....SAME [XXX] THING....I THOUGHT MAYBE THE PREVIOUS OWNER DID SOME DAMAGE INSTALLING THE PLOW ASSEMBLY.....SOLD IT AS-IS WITH VERY SPECIFIC CONCERNS ABOUT THE FRONT END TO THE BUYER......WHAT DO I DO.....I BUY A 2001 CHEROKEE SPORT....MY WIFE LOVED HER JEEP...."I WANT ANOTHER ONE!"....OK HONEY...FIGURED WAS A ONE TIME PROBLEM BECAUSE OF THE PLOW ASSEMBLY.....WRONG....3 MOS IN.....IM GOING DOWN HWY....SAME EXACT [XXX] THING....LIKE WHEN THE SECOND PLANE HIT THE OTHER TOWER ON 9/11....NOT A COINCIDENCE....NOT 2 JEEPS IN A ROW....THAT'S WHEN I DID A LITTLE RESEARCH..."DEATH WOBBLE"......IM LUCKY TO BE ALIVE....YOU'VE GOT TO DO A RECALL ON THIS BEFORE SOMEONE GETS KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10761993 — an unverified report by a vehicle owner.

at 30,000 miles Woonsocket, RI

SUSPENSION

MY NAME IS [XXX]....BOUGHT A 1998 JEEP CHEROKEE LIMITED APPROX. 2001 FROM A PRIVATE OWNER...FROM NORTHBORO MA.....MINT CONDITION...ONLY 11,000 MI. ....OWNER TOLD ME HE BOUGHT IT FOR HIS WIFE SO SHE COULD PLOW THEIR QUARTER MILE LONG DRIVEWAY.....HE INSTALLED A SMALL PLOW ASSEMBLY ON JEEP....WHEN ASKED WHY HE WAS SELLING HE TOLD ME IT WASN'T ENOUGH TRUCK TO GET THE JOB DONE.....DRIVEWAY HAD MULTIPLE SHARP CURVES AND A SIGNIFICANT INCLINE....I BOUGHT THIS FOR MY WIFE TO RUN LOCAL....GROC, SCHOOL, ETC.....SHE LOVED IT.....NEVER ONCE HAD IT ON THE FREEWAY.....I TOOK IT ONE DAY ON THE I-495....HIT A DIP WHERE THERE WAS A BRIDGE...GOING ABOUT 65....THIS VEHICLE STARTED SHAKING SO VIOLENTLY I THOUGHT IT WAS GOING TO LITERALLY FALL APART AROUND ME.....VERY SCARY [XXX]....SUBSEQUENTLY HAD THE FRONT END LOOKED AT.....FOUND SOME LOOSE [XXX]....SOLID....WIFE NEVER HAD IT ON HWY....I TOOK IT AGAIN A YR LATER....SAME [XXX] THING....I THOUGHT MAYBE THE PREVIOUS OWNER DID SOME DAMAGE INSTALLING THE PLOW ASSEMBLY.....SOLD IT AS-IS WITH VERY SPECIFIC CONCERNS ABOUT THE FRONT END TO THE BUYER......WHAT DO I DO.....I BUY A 2001 CHEROKEE SPORT....MY WIFE LOVED HER JEEP...."I WANT ANOTHER ONE!"....OK HONEY...FIGURED WAS A ONE TIME PROBLEM BECAUSE OF THE PLOW ASSEMBLY.....WRONG....3 MOS IN.....IM GOING DOWN HWY....SAME EXACT [XXX] THING....LIKE WHEN THE SECOND PLANE HIT THE OTHER TOWER ON 9/11....NOT A COINCIDENCE....NOT 2 JEEPS IN A ROW....THAT'S WHEN I DID A LITTLE RESEARCH..."DEATH WOBBLE"......IM LUCKY TO BE ALIVE....YOU'VE GOT TO DO A RECALL ON THIS BEFORE SOMEONE GETS KILLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10761993 — an unverified report by a vehicle owner.

at 203,714 miles Beckley, WV

SERVICE BRAKES

I THINK MY JEEP IS REMOTELY BUGGED SOMEHOW, ABS LIGHT COMES ON AND MY BRAKES WORK, ABS LIGHT GOES OUT AND MY BRAKES MAKE NOISE AND PEDAL GOES DOWN FURTHER LIKE I HAVE NO BRAKES. ALSO, TEMPERATURE GAUGE IS STEADY THEN SUDDENLY IT GOES UP AND DOWN. I HAVE CHECKED FLUIDS, HAD BRAKES INSPECTED (REPLACED PADS AND FRONT ROTORS) I WENT TO POLICE SAID THEY HAD NO WAY OF TESTING FOR BUGS.

NHTSA complaint #10759591 — an unverified report by a vehicle owner.

at 120,000 miles Mesa, AZ

EXTERIOR LIGHTING

IT STARTED WITH THE LIGHTS TURNING OFF WHEN I HIT A BUMP. THE WHOLE JEEP WOULD GO DARK. INSTRUMENT PANEL, OVERHEAD LIGHTS, DRIVING LIGHTS, ALL OF THEM! THEN AFTER PARKING THE JEEP, DAY OR NIGHT, THE ALARM SYSTEM WOULD GO OFF ALL BY ITSELF. THE DOOR SWITCHES LOCKING AND UNLOCKING WHILE I WAS DRIVING DOWN THE ROAD. THEN THERE WAS THE RADIO THAT WOULD TURN ON AND OFF BY ITSELF. THEN THE WINDOWS DECIDED TO STOP GOING UP AND DOWN. WHEN I WOULD START THE JEEP THE INSTRUMENT PANEL GAUGES WOULDN'T MOVE, TURN ON. SO, I WOULD TURN OFF THE JEEP AND RESTART IT. SOME OF THE GAUGES, WOULD TURN ON BUT OTHERS, WOULD NOT, LIKE THE FUEL TANK GAGE, SPEEDOMETER GAGE. DURING THE SUMMER MONTHS, THERE WOULD BE A PUDDLE OF WATER ON THE PASSENGER SIDE FLOOR BOARD. I STILL TO THIS DAY DON'T KNOW WHAT CAUSED IT TO HAPPEN EVERY DAY AND EACH TIME IT WAS TURNED ON. THEN THERE IS THE TRANSMISSION AND REAR END THAT STARTED HAVING PROBLEMS. IT STARTED TO SLIP OUT OF GEAR AND THE REAR END MADE A NOISE. I HAD ALL THE OIL LEVELS CHECKED OUT, BUT STILL IT WOULD HAPPEN. I DO RECALL GETTING A FLYER IN THE MAIL, REGARDING A RECALL, BUT IT ALSO SAID THAT THE DEALER, DID NOT HAVE THE PARTS TO FIX THE PROBLEM. WHY WOULD YOU SEND OUT A FLYER THAT YOU HAVE NO WAY OF FIXING BECAUSE YOU CAN'T GET THE PART'S? ! AND ARE YOU EVEN CONCERNED ABOUT THE WORRY YOU PUT ME THROUGH? IT BECAME ANOTHER REASON TO PARK THE JEEP. HOW COULD YOU DO.THIS, TO SO MANY PEOPLE? WITH ALL THESE STRANGE THINGS HAPPENING TO THE JEEP, I HAD TO DO WHAT WAS BEST FOR MY SAFETY, AS WELL AS, THOSE WHO WERE ON THE ROAD DRIVING AROUND ME. I JUST COULDN'T LIVE WITH MYSELF, KNOWING THAT I COULD HAVE COST SOMEONE OR MYSELF INJURY OR DEATH, BY HAVING THE JEEP ON THE ROAD KNOWING IT WAS HAVING SO MANY PROBLEMS. IT HAS NOW BEEN CLOSE TO THREE-YEARS SINCE THE LAST TIME I DROVE IT.

NHTSA complaint #10746163 — an unverified report by a vehicle owner.

at 120,000 miles Mesa, AZ

ELECTRICAL SYSTEM

IT STARTED WITH THE LIGHTS TURNING OFF WHEN I HIT A BUMP. THE WHOLE JEEP WOULD GO DARK. INSTRUMENT PANEL, OVERHEAD LIGHTS, DRIVING LIGHTS, ALL OF THEM! THEN AFTER PARKING THE JEEP, DAY OR NIGHT, THE ALARM SYSTEM WOULD GO OFF ALL BY ITSELF. THE DOOR SWITCHES LOCKING AND UNLOCKING WHILE I WAS DRIVING DOWN THE ROAD. THEN THERE WAS THE RADIO THAT WOULD TURN ON AND OFF BY ITSELF. THEN THE WINDOWS DECIDED TO STOP GOING UP AND DOWN. WHEN I WOULD START THE JEEP THE INSTRUMENT PANEL GAUGES WOULDN'T MOVE, TURN ON. SO, I WOULD TURN OFF THE JEEP AND RESTART IT. SOME OF THE GAUGES, WOULD TURN ON BUT OTHERS, WOULD NOT, LIKE THE FUEL TANK GAGE, SPEEDOMETER GAGE. DURING THE SUMMER MONTHS, THERE WOULD BE A PUDDLE OF WATER ON THE PASSENGER SIDE FLOOR BOARD. I STILL TO THIS DAY DON'T KNOW WHAT CAUSED IT TO HAPPEN EVERY DAY AND EACH TIME IT WAS TURNED ON. THEN THERE IS THE TRANSMISSION AND REAR END THAT STARTED HAVING PROBLEMS. IT STARTED TO SLIP OUT OF GEAR AND THE REAR END MADE A NOISE. I HAD ALL THE OIL LEVELS CHECKED OUT, BUT STILL IT WOULD HAPPEN. I DO RECALL GETTING A FLYER IN THE MAIL, REGARDING A RECALL, BUT IT ALSO SAID THAT THE DEALER, DID NOT HAVE THE PARTS TO FIX THE PROBLEM. WHY WOULD YOU SEND OUT A FLYER THAT YOU HAVE NO WAY OF FIXING BECAUSE YOU CAN'T GET THE PART'S? ! AND ARE YOU EVEN CONCERNED ABOUT THE WORRY YOU PUT ME THROUGH? IT BECAME ANOTHER REASON TO PARK THE JEEP. HOW COULD YOU DO.THIS, TO SO MANY PEOPLE? WITH ALL THESE STRANGE THINGS HAPPENING TO THE JEEP, I HAD TO DO WHAT WAS BEST FOR MY SAFETY, AS WELL AS, THOSE WHO WERE ON THE ROAD DRIVING AROUND ME. I JUST COULDN'T LIVE WITH MYSELF, KNOWING THAT I COULD HAVE COST SOMEONE OR MYSELF INJURY OR DEATH, BY HAVING THE JEEP ON THE ROAD KNOWING IT WAS HAVING SO MANY PROBLEMS. IT HAS NOW BEEN CLOSE TO THREE-YEARS SINCE THE LAST TIME I DROVE IT.

NHTSA complaint #10746163 — an unverified report by a vehicle owner.

at 120,000 miles Mesa, AZ

FUEL/PROPULSION SYSTEM

IT STARTED WITH THE LIGHTS TURNING OFF WHEN I HIT A BUMP. THE WHOLE JEEP WOULD GO DARK. INSTRUMENT PANEL, OVERHEAD LIGHTS, DRIVING LIGHTS, ALL OF THEM! THEN AFTER PARKING THE JEEP, DAY OR NIGHT, THE ALARM SYSTEM WOULD GO OFF ALL BY ITSELF. THE DOOR SWITCHES LOCKING AND UNLOCKING WHILE I WAS DRIVING DOWN THE ROAD. THEN THERE WAS THE RADIO THAT WOULD TURN ON AND OFF BY ITSELF. THEN THE WINDOWS DECIDED TO STOP GOING UP AND DOWN. WHEN I WOULD START THE JEEP THE INSTRUMENT PANEL GAUGES WOULDN'T MOVE, TURN ON. SO, I WOULD TURN OFF THE JEEP AND RESTART IT. SOME OF THE GAUGES, WOULD TURN ON BUT OTHERS, WOULD NOT, LIKE THE FUEL TANK GAGE, SPEEDOMETER GAGE. DURING THE SUMMER MONTHS, THERE WOULD BE A PUDDLE OF WATER ON THE PASSENGER SIDE FLOOR BOARD. I STILL TO THIS DAY DON'T KNOW WHAT CAUSED IT TO HAPPEN EVERY DAY AND EACH TIME IT WAS TURNED ON. THEN THERE IS THE TRANSMISSION AND REAR END THAT STARTED HAVING PROBLEMS. IT STARTED TO SLIP OUT OF GEAR AND THE REAR END MADE A NOISE. I HAD ALL THE OIL LEVELS CHECKED OUT, BUT STILL IT WOULD HAPPEN. I DO RECALL GETTING A FLYER IN THE MAIL, REGARDING A RECALL, BUT IT ALSO SAID THAT THE DEALER, DID NOT HAVE THE PARTS TO FIX THE PROBLEM. WHY WOULD YOU SEND OUT A FLYER THAT YOU HAVE NO WAY OF FIXING BECAUSE YOU CAN'T GET THE PART'S? ! AND ARE YOU EVEN CONCERNED ABOUT THE WORRY YOU PUT ME THROUGH? IT BECAME ANOTHER REASON TO PARK THE JEEP. HOW COULD YOU DO.THIS, TO SO MANY PEOPLE? WITH ALL THESE STRANGE THINGS HAPPENING TO THE JEEP, I HAD TO DO WHAT WAS BEST FOR MY SAFETY, AS WELL AS, THOSE WHO WERE ON THE ROAD DRIVING AROUND ME. I JUST COULDN'T LIVE WITH MYSELF, KNOWING THAT I COULD HAVE COST SOMEONE OR MYSELF INJURY OR DEATH, BY HAVING THE JEEP ON THE ROAD KNOWING IT WAS HAVING SO MANY PROBLEMS. IT HAS NOW BEEN CLOSE TO THREE-YEARS SINCE THE LAST TIME I DROVE IT.

NHTSA complaint #10746163 — an unverified report by a vehicle owner.

Santa Rosa, CA

STRUCTURE:BODY:DOOR

TL* THE CONTACT OWNS A 1998 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, ALL THE DOORS BECAME DIFFICULT TO OPEN. THE CONTACT HAD TO APPLY FORCE TO THE PUSH BUTTON ON THE DOOR HANDLES IN ORDER TO OPEN THE DOORS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10725840 — an unverified report by a vehicle owner.

Eldorado, IL

ELECTRICAL SYSTEM

THE IGNITION SWITCH STICKS, PASSENGER DOOR LOCKS DOORS WHEN OPENED AND CLOSED, PASSENGER SIDE WINDOW FRONT AND BACK WILL NOT GO DOWN ALL THE TIME AND SOMETIMES THEY WILL.

NHTSA complaint #10723068 — an unverified report by a vehicle owner.

at 189,500 miles Klamath Falls, OR

AIR BAGS

GOT IN THE VEHICLE TO GO TO AN APPOINTMENT, AND THE AIRBAG WARNING LIGHT WAS ILLUMINATED. ALSO, I NO LONGER HAVE CRUISE CONTROL, OR THE USE OF THE HORN. I WAS TOLD BY CHRYSLER THAT THERE MAY BE A FUTURE RECALL ON THE CLOCKSPRING MECHANISM THAT CONTROLS THESE ITEMS. I WAS ALSO TOLD THAT WHILE IT IS HIGHLY UNLIKELY, THERE IS A CHANCE THAT THE AIRBAG COULD INADVERTENTLY BE DEPLOYED FOR NO REASON. I AM STILL WAITING FOR A RECALL TO BEGIN. THE PART TO REPAIR THE CAR IS OVER $250. I AM STILL DRIVING THE CAR AS I AM ON SOCIAL SECURITY AND CAN'T AFFORD THE PARTS. MY HOPE IS THAT I DON'T HAVE A TAKATA AIRBAG ON TOP OF IT ALL!!

NHTSA complaint #10721233 — an unverified report by a vehicle owner.