ELECTRICAL SYSTEM
My car is driving okay but it’s having some electrical issues and it shuts down.
NHTSA complaint #11695993 — an unverified report by a vehicle owner.
48 of the 195 complaints about the 2009 Jeep Grand Cherokee are about the electrical system — 25% of everything reported for this model year. Half of the failures with a mileage on record happened before 82,675 miles.
48
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
ELECTRICAL SYSTEM
My car is driving okay but it’s having some electrical issues and it shuts down.
NHTSA complaint #11695993 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The contact owns a 2009 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the contact attempted to put the key into ignition; however, the key was inoperative. The contact stated that the key was intermittently was stuck in the ignition. No warning lights were illuminated. The vehicle remained at the residence. The contact researched and was made aware of NHTSA Campaign Number: 14V567000 (Electrical System); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
NHTSA complaint #11663970 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WIN Module failure
NHTSA complaint #11635780 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Just prior to a cross country trip, my airbag warning light came on. Upon arriving to our destination in Spring Hill, TN, I took my 2009 Jeep Grand Cherokee to have it checked. Their diagnosis found a "squib" problem, and told me there was a recall and to take it to a Chrysler dealer. Today, the dealership showed me a "squib" or "clockspring" issue & told me there was no recall and that I would have to pay out of pocket to replace what seems to be the recall problem. Upon further research, I found online that there is indeed a recall. But after calling the phone number provided, (800-853-1403) they informed me that even though it might be the same problem I would have to pay out of pocket for the repair. I don't understand why. This is the recall info I found online: NHTSA CAMPAIGN ID: 09V118000 Report Date: APR 07, 2009 Vehicles Affected: 4336 Consequence: IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES. What You Should Do: DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. Summary: CHRYSLER IS RECALLING 4,336 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED. To see if your specific vehicle is affected 1-877-426-5337 or nhtsa.gov The dealership I went to was Chrysler Dodge Jeep Ram of Columbia, TN 931-360-0800 The original automotive shop I took it to was Christian Bros Automotive 615-645-3299 I would appreciate 1)an explanation of why my particular car isn't on the list even though it's having the issue under the recall and 2) why I have to pay out of pocket. Thank you, Jodie Goode (Meade) 949-573-4223 jodie.l.goode@gmail.com
NHTSA complaint #11536317 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
My vehicle has stopped 3 times this year without warning. Twice while I was driving and once while my daughter was driving. There is a click sound and the radio and everything on in the vehicle goes. The vehicle begins to slow down. Luckly when this happened there were no cars around so each time we are able to stop the vehicle wait a second and start the vehicle without an issue. This is a very dangerous issue and this needs to be fixed ASAP.
NHTSA complaint #11440924 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE STALLED. THE VEHICLE ALSO FAILED TO START ON SEVERAL OCCASIONS. THE ELECTRONIC THROTTLE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM (1020 BELMONT ST EASTON, MA) WHERE THE FAILURE WAS DIAGNOSED AS AN ELECTRICAL PROBLEM AND THE WIRING HARNESS WAS REPLACED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS THEN TAKEN TO ROCHESTER HILLS CHRYSLER JEEP DODGE RAM (1301 S ROCHESTER RD, ROCHESTER HILLS, MI 48307) WHERE FAILURE WAS NOT DIAGNOSED. THE CONTACT STATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
NHTSA complaint #11302359 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I WAS DRIVING THE OTHER DAY AND ALL THE SUDDEN I HIT A BUMP AND THE KEY FOB FALLS OUT OF THE IGNITION CUTTING THE ENGINE COMPLETELY OFF. SO I WAS COASTING WITH NO ENGINE OR POWER. LUCKILY I PUT IT IN TO NEUTRAL AND IT STARTED BACK UP. THIS COULD HAVE BEEN VERY DANGEROUS. ALSO MY KEY WILL NOT RELEASE WHEN I AM TRYING TO TURN THE CAR OFF SO I HAVE TO LEAVE IT ON SOMETIMES AND IT HAS KILLED MY BATTERY. MOST OF THE TIME IT WILL RELEASE AFTER A CLICKING NOISE I CAN TURN IT TO THE OFF POSITION AND IT WILL RELEASE. IT HAS COST ME TWO BATTERIES AND A NEW KEY
NHTSA complaint #11290588 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
THE CAR WILL NOT START WITH IGNITION FOB. THIS HAPPENS UNPREDICTABLY. IT HAS BEEN DOING THIS FOR A LONG TIME. WE THOUGHT IT WAS THE BATTERY BUT NOW, WITH A NEW BATTERY IT STILL OFTEN WILL NOT START. IF WE WAIT FOR SOME UNKNOWN PERIOD OF TIME IT EVENTUALLY CRANKS AND STARTS. WE NEVER KNOW WHEN AND IF WE CAN LEAVE OR VISA VERSA FOR RETURNING HOME. WHEN EVER THIS HAPPENS THE VEHICLE IS STATIONARY IN LEGAL PARKING PLACE. HOWEVER, IT HAS CUT OFF WILL DRIVING.
NHTSA complaint #11270836 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TOOK OUR JEEP TO THE DEALERSHIP AFTER THE KEY FOB KEPT GETTING STUCK IN THE IGNITION AND WOULDN'T RELEASE. THEY SAID IT WAS THE WIN MODULE THAT NEEDS TO BE REPLACED AND THE KEY WOULD HAVE TO BE REPROGRAMMED FOR THAT WIN MODULE! WELL, SINCE THEN, WE'VE NOTICED THAT WHEN WE ARE ABLE TO GET THE KEY OUT (FROM HITTING ABOVE THE IGNITION TO GET IT TO RELEASE, OR WAITING AN HOUR FOR IT TO EJECT ON IT'S OWN) THE RADIO WILL KEEP PLAYING, SO WE HAVE TO TURN IT OFF, ALL OF THE DASH LIGHTS STAY ON, IT STILL DINGS IF THE DOOR IS OPEN AND ACTS LIKE THE KEY IS IN IT AFTER BEING REMOVED. NOW WE'RE RUNNING INTO MORE ISSUES WHILE WE'RE DRIVING WHERE IT STARTS GLITCHING AND THE COMPUTER MAKES ALL KINDS OF TERRIBLE SCARY SOUNDS AND HAS ACTUALLY POWERED DOWN ON US! NOW THE BATTERY IS DEAD AND WON'T START EVEN WITH A JUMP! MOST ISSUES STARTED OUT WHILE IN PARK AND JUST TRYING TO REMOVE KEY FOB, THAT LASTED A FEW MONTHS AND IT STILL DROVE FINE. UNFORTUNATELY, THE ISSUES HAVE CONTINUALLY GOTTEN WORSE AND I'M AFRAID TO DRIVE IT WITH MY FAMILY SINCE IT POWERED DOWN WHILE DRIVING DOWN THE STREET!
NHTSA complaint #11258383 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WENT IN TO THE STORE CAME OUT PUT MY KEY IN AND IT DOES NOT START ALL THE DASH LIGHTS COME HAD IT TOWED HOME MY SON CAME OVER PUT KEY IN AND IT STARTED RIGHT UP ONE WEEK LATER THE SAME THING HAPPEN IT NOT READING MY KEY ALL THE TIME
NHTSA complaint #11163395 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING AT ANY SPEED AND THE STEERING IS LOST. THIS HAPPENS WHILE DRIVING AND HAS HAPPENED AT 60MPH AS WELL AS 35. THERE IS NO WARNING BEFORE IT HAPPENS. EXTREMELY DANGEROUS.
NHTSA complaint #11121565 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED THAT THE IGNITION SWITCH WAS IN THE OFF POSITION. THE VEHICLE WAS TOWED TO THE DEALER (GOLLING CHRYSLER DODGE JEEP RAM, 2405 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248)-334-3600) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 133,000.
NHTSA complaint #11104539 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
VEHICLE SHIFTS INTO LOWER2ND GEAR WHILE DRIVING AT HIGHWAY SPEEDS ACCORDING TO OWNERS MANUAL THIS IS CALLED LIMP MODE AND NEEDS TO BE STOPPED PLACED IN PARK AND TURN IGNITION OFF AND RESTARTED TO CONTINUE DRIVING THIS HAS HAPPENED TO ME AND OTHERS
NHTSA complaint #11055942 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY VEHICLE IS A 2009 WITH THE EXACT ISSUE AS THE 2010. PLEASE REFERENCE BELOW FOR SAFETY RECALL/CONCERN: NHTSA CAMPAIGN NUMBER: 10V200000 REMEDY: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 23, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES: CHRYSLER'S RECALL CAMPAIGN NUMBER IS K08. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV . HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/...OD_IDS=781815#
NHTSA complaint #11019628 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
4 ISSUES: 1.VEHICLE WILL NOT RESTART RIGHT AWAY AFTER THE KEY FOB HAS BEEN TURNED OFF AND SOMETIMES I HAVE TO GET OUT AND DISENGAGE THE BATTERY FOR IT TO START AGAIN. 2. KEY FOB WILL COME OUT OF IGNITION WHEN IT IS TURNED TO ACCESSORY. 4. KEY FOB IS ABLE TO COME OUT WHEN VEHICLE IS RUNNING. 3. SOMETIMES KEY WILL NOT COME OUT OF IGNITION IF IT LOCKS UP. THERE ARE RECALLS ON THIS PROBLEM WITH JEEPS BUT FOR SOME REASON NOT MY VEHICLE. I DID HAVE IT FIXED AT THE JEEP DEALER BUT IT IS DOING THE SAME THING AFTER $600.00 . THIS IS A SAFETY FEATURE WHEN THE KEY COMES OUT OF THE IGNITION BEFORE TURNING VEHICLE OFF.
NHTSA complaint #10956941 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
CAR IN PARK, REMAINS ON AFTER KEY HAS BEEN TURNED OFF AND REMOVED. KEY IS NEW AND REPLACED THIS YEAR. APPEARS TO BE SOMETHING IN THE IGNITION/ELECTRICAL SYSTEM.
NHTSA complaint #10918772 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
09 JEEP GRAND CHEROKEE ELECTRICAL ISSUE - SECOND OCCURRENCE: LOST ALL DASH GAUGES, SPEEDOMETER, LIGHTING, RADIO, TURN SIGNALS, NO BRAKE LIGHTS AND HEAT/AC WHILE DRIVING DOWN THE HIGHWAY. I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER WITH THE ISSUE SHOWING. I WAS TOLD THAT SOMEONE WOULD LOOK AT THE VEHICLE, HOWEVER, I HAD TO LEAVE THE VEHICLE WITH THE DEALER OVERNIGHT. IT APPEARS THE DEALER DID NOT LOOK AT THE VEHICLE UNTIL THE NEXT DAY. DEALER RETURNED THE VEHICLE UNABLE TO DETERMINE THE PROBLEM. TOLD TO BRING THE VEHICLE BACK WHEN THE PROBLEM OCCURS AGAIN. THIS IS A SAFETY ISSUE WHICH COULD HAVE RESULTED IN AN ACCIDENT. THE VEHICLE SHOULD BE RECALLED FOR SAFETY CONCERNS. THIS IS MY SECOND COMPLAINT TO NHTSA.
NHTSA complaint #10892895 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHILE DRIVING, THE IGNITION SWITCH GOES INTO ACCESSORY AND THE ENGINE SHUTS OFF..JEEP HAS NO POWER STEERING OR POWER TO CONTROL THE VEHICLE. THIS SCARED THE "H" OUT OF MY WIFE YESTERDAY WHILE DRIVING IN TRAFFIC ACROSS A BRIDGE GOING TO WORK. SHE WAS TRAVELING APROX. 45 MPH ACROSS A STRAIGHT BRIDGE. THIS SAME THING HAPPENED TO MYSELY LAST YEAR WHILE ON THE PA TURNPIKE IN TRAFFIC. I PUT THE FLASHERS ON AND SHIFTED INTO NEUTRAL AND RESTARTED THE JEEP WITHOUT MUCH SERIOUS PROBLEMS. BUT NOW A SECOND TIME !!! I DON'T WANT ANYBODY TO GET HURT BECAUSE OF THIS
NHTSA complaint #10873157 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
AT TIMES, THE IGNITION SWITCH TURNS OFF UNEXPECTEDLY WHILE DRIVING. ALSO, WHEN STARTING, THE IGNITION SWITCH WILL, AT TIMES, TURN OFF, RESULTING IN A FAILURE TO REMAIN RUNNING.
NHTSA complaint #10872109 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
MY LIGHT FOR AIR BAGS WHEN I TURN WHEEL IT COMES ON
NHTSA complaint #10855211 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE PARKED IN THE GARAGE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10846042 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE ELECTRONIC DASHBOARD FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10845580 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
IGNITION SWITCH TURNS OFF UNEXPECTEDLY. HAPPENS WHILE DRIVING CAUSING VEHICLE TO SHUT DOWN. HAS HAPPENED AT HIGHWAY SPEEDS AND NEARLY CAUSED AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES. OCCURS WHILE VEHICLE HAS BEEN IN MOTION, AT VARIOUS SPEEDS ON CITY STREETS AND HIGHWAYS. DEALER TOLD ME THERE IS A RECALL FOR THE SWITCH ON OTHER MODEL YEARS BUT NOT MINE.
NHTSA complaint #10781401 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 63 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOB WAS REPLACED, BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED FOR A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA complaint #10760916 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME STUCK BETWEEN THE START AND RUN POSITION. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
NHTSA complaint #10758902 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE DAMAGED KEY ERROR MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE VEHICLE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
NHTSA complaint #10749490 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE KEY FOB WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE DEALER THEN REPLACED THE KEY, WIN MODULE AND IGNITION SWITCH. SHORTLY AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,232. UPDATED 10/07/15*LJ
NHTSA complaint #10746791 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
WHILE EXITING THE EXPRESSWAY AND COMING TO A STOP AT A LIGHT ALL THE GAUGES ON MY VEHICLE WENT OUT. I NO LONGER HAVE THE FOLLOWING: BRAKE LIGHTS, TURN SIGNALS, SPEED CONTROL, KEY FOB, POSSIBLY AIR BAGS AND GENERAL ELECTRICAL COMPONENTS. THIS IS THE 2ND OCCURRENCE OF THIS PROBLEM. I WAS ALMOST REAR ENDED WHILE TURNING BECAUSE OF THIS ISSUE. VEHICLE IS PARKED UNTIL IT CAN BE SERVICED. DEALER UNABLE TO SERVICE AND WOULD ONLY SCHEDULE AN APPOINT FOUR DAYS FROM TODAY.
NHTSA complaint #10745538 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH, WHICH CAUSED THE BATTERY TO WEAR PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE. THE DEALER ADVISED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE DEALER ALSO ADVISED THAT THE VEHICLE WAS NO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 6/22/15*CN UPDATED 10/11/2017
NHTSA complaint #10713896 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE IGNITION KEY MOVED INADVERTENTLY INTO THE OFF ACCESSORY. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED THREE TIMES WHENEVER ENCOUNTERING A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS CURRENTLY BEING REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA complaint #10693371 — an unverified report by a vehicle owner.