FaultScore

2010 Jeep Grand Cherokee electrical problems

46 of the 171 complaints about the 2010 Jeep Grand Cherokee are about the electrical system — 27% of everything reported for this model year. Half of the failures with a mileage on record happened before 85,000 miles.

D

46

Complaints

3

Crashes

1

Fires

0

Injuries

Exactly what failed

Electrical System 45 97.8%
Ignition 1 2.2%

Electrical System across every Jeep Grand Cherokee year

1993 58 0.8%
1994 41 0.5%
1995 43 0.6%
1996 66 0.9%
1997 59 0.8%
1998 63 0.8%
1999 94 1.2%
2000 117 1.5%
2001 43 0.6%
2002 88 1.2%
2003 59 0.8%
2004 145 1.9%
2005 938 12.3%
2006 755 9.9%
2007 662 8.7%
2008 475 6.2%
2009 48 0.6%
2010 46 0.6%
2011 781 10.3%
2012 837 11.0%
2013 376 4.9%
2014 486 6.4%
2015 137 1.8%
2016 61 0.8%
2017 89 1.2%
2018 339 4.5%
2019 82 1.1%
2020 69 0.9%
2021 113 1.5%
2022 130 1.7%
2023 177 2.3%
2024 108 1.4%
2025 28 0.4%

What owners said

Filed with NHTSA, in their own words.

Bakersfield, CA

ELECTRICAL SYSTEM

The air bag light comes on every now and then. It happened in my previous jeep and is happening in my dad's Chrysler Sebring car as well. I seen this problem with the airbag automatic deactivation when the warning light comes on in different vehicles but all from Chrysler motors.

NHTSA complaint #11526091 — an unverified report by a vehicle owner.

at 227,000 miles Sardis, MS

ELECTRICAL SYSTEM:IGNITION

The contact owns a 2010 Jeep Grand Cherokee. The contact stated while attempting to shut-off the vehicle, the vehicle remained on when the key was removed from the ignition. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was approximately 227,000.

NHTSA complaint #11428696 — an unverified report by a vehicle owner.

at 150,000 miles Gilbert, AZ

ELECTRICAL SYSTEM

REFERENCE: NHTSA CAMPAIGN NUMBER: 10V200000 WHILE DRIVING, IF THE VEHICLE GOES OVER A BUMP IN THE ROAD THE KEY FOB MAY FALL OUT OF THE IGNITION MODULE. WHILE STATIONARY, THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.

NHTSA complaint #11385541 — an unverified report by a vehicle owner.

at 108,000 miles NEW Braunfels, TX

ELECTRICAL SYSTEM

IGNITION MODULE. KEY COMES OUT WHEN THE VEHICLE IS ON WHILE STOPPED OR IN MOTION. LIGHTS ARE NOT COMING ON THE PANEL, TURN SIGNAL NOT WORKING, IF THE RADIO AND AIR CONDITIONER ARE WORKING THE LIGHTS GO OFF INSIDE AND OUTSIDE THE VEHICLE. IF THEY ARE OFF THE INTERNAL LIGHTS DO NOT WORK WHILE DRIVING AND UNSURE IF OTHER CARS CAN SEE ACTIONS OF DRIVER.

NHTSA complaint #11378645 — an unverified report by a vehicle owner.

at 120,000 miles Pittsburgh, PA

ELECTRICAL SYSTEM

WHEN JEEP IS STARTED AFTER BEING PARKED. WONT SHIFT OUT OF PARK. WHEN IGNITION IS TURNED OFF, ENGINE CONTINUES TO RUN EVEN AFTER KEY IS REMOVED. ALL OTHER ELECTRIC COMPONENTS TURN OFF EXCEPT FOR ENGINE. SAFETY RELEASE BUTTON WAS PUSHED TO GET JEEP OUT OF GEAR, BUT WHEN PUT BACK IN PARK, IT GETS STUCK AGAIN. IS THERE A RECALL ON IGNITION SWITCH OR MODULE SWITCH THATS CAUSING THIS?

NHTSA complaint #11377810 — an unverified report by a vehicle owner.

at 144,000 miles Scranton, PA

ELECTRICAL SYSTEM

IGNITION MODULE PROBLEM VEHICLE RUNS WITHOUT KEY IN IGNITION

NHTSA complaint #11366443 — an unverified report by a vehicle owner.

at 110,000 miles Athens, AL

ELECTRICAL SYSTEM

WIN MODULE FAILURE CAUSE CAR TO STALL WHILE DRIVING AND NOT STARTING

NHTSA complaint #11365572 — an unverified report by a vehicle owner.

at 110,000 miles Long Beach, CA

ELECTRICAL SYSTEM

TIPM OR FRONT CONTROL MODULE SHUTTING OFF CAR WHILE DRIVING, TURNING OFF AIRBAGS AND NOT LETTING ABS SYSTEM FUNCTION PROPERLY. THE ENGINE HAS SHUT DOWN SEVERAL TIMES WHILE I'VE BEEN DRIVING SINCE I PURCHASED THIS VEHICLE RECENTLY

NHTSA complaint #11353868 — an unverified report by a vehicle owner.

at 145,825 miles Conway, SC

ELECTRICAL SYSTEM

CAR JUST SHUTS OFF ON ITS OWN, AND HAS STARTING ISSUES, HAD ONE INSTANCE WHERE IT JUST SHOWN DOWN COMPLETELY IN TRAFFIC. THIS FINAL INSTANCE WILL NOT START AND LIGHTS ON PANEL JUST JUMP AROUND AND IT IS MAKING STRANGE NOISES UNDER THE HOOD IT WILL NOT START ALL LIGHTS COME ON RADIO ETC . WILL E HAVING THE ISSUE CHECKED ASAP AND WILL UPDATE ONCE OR IF I FOUND OUT CAUSE

NHTSA complaint #11351106 — an unverified report by a vehicle owner.

at 101 miles Bronx, NY

ELECTRICAL SYSTEM

IT STARTED OVER BUMP IN THE ROAD THEN BRAKE PEDAL WOULD GO ALL THE WAY DOWN NOT STOPPING CORRECTLY NOW IT LIKE THAT ALL THE TIME WHILE IN MOTION OR AT A HALT. TURNING KEY IN IGNITION CAUSES A STALL LIKE CHOCKING SOUND AND DOES NOT TURN ON THE CAR. NEED TO REPEAT THIS STEP A FEW TIMES BEFORE VEHICLE TURNS ON WHILE AT A STAND STILL.

NHTSA complaint #11318749 — an unverified report by a vehicle owner.

Sparks, NV

ELECTRICAL SYSTEM

WHILE DRIVING MY TURN SIGNAL IS SHORTING OUT, SOME LIGHTS REMAIN ON WHILE CAR IS TURNED OFF AND NOT MOVING, DRAINED BATTERY, AND WINDOW CONTROL ON THE DRIVERS PANEL THAT CONTROLS PASSENGER WINDOW DOES NOT WORK.

NHTSA complaint #11310794 — an unverified report by a vehicle owner.

at 87,000 miles Barnegat, NJ

ELECTRICAL SYSTEM

CONSTANT RUMBLE IN REAR END OF VEHICLE. DEALER HAS HAD 5 SEPARATE OCCASIONS AND CAN'T RESOLVE. FEELS LIKE REST WHEELS WILL FALL OFF. ALSO, INTERMITTENTLY WHEN TURNING IGNITION SWITCH, VEHICLE WON'T START. AFTER 2-3 TIMES IT WILL THEN START. HAD A 2005 KEEP CHEROKEE THAT DID THE SAME UNRESOLVED ISSUE.

NHTSA complaint #11291746 — an unverified report by a vehicle owner.

at 43,500 miles Canton, KS

ELECTRICAL SYSTEM

THE VEHICLE WILL START ON IT'S OWN. YOU TURN IT OFF AND IT WILL RESTART WHETHER YOU ARE IN THE VEHICLE OR NOT. THE VEHICLE WILL LOCK AND UNLOCK SEVERAL TIMES WHILE IN OR OUT OF THE CAR. THE FOB WILL NOT OPEN THE LOCKS OR THEY JUMP BETWEEN LOCKED AND UNLOCKED BY THEMSELVES. THE WINDOWS WILL OPEN ON THEIR OWN ESPECIALLY THE LIFT WINDOW IN THE BACK WHEN DRIVING OR SITTING STILL. THE PANIC ALARM GOES OFF WITHOUT A REASON.IT WILL START ON IT'S OWN IN THE MIDDLE OF THE NIGHT OR IN A PARKING LOT. MAKES NO DIFFERENCE WHETHER I AM THERE OR NOT .DEALERSHIP SAYS THEY CAN NOT GET IT TO DO THESE THINGS.IT BOUGHT THE VEHICLE IN JUNE AND IT HAS BEEN HAPPENING SINCE THEN.

NHTSA complaint #11270470 — an unverified report by a vehicle owner.

at 125,000 miles Grosse Pointe, MI

ELECTRICAL SYSTEM

I REMOVED THE KEY FOBIK BEFORE JEEP WAS PUT IN PARK AND ENGINE WAS STILL RUNNING. DISCOVERED AT SLOW SPEED IN PARKING LOT. THERE WAS A RECALL BY CHRYSLER/FCA SAFETY RECALL K08 ' WIRELESS IGNITION NODE RECEIVER BUT FCA CLAIMS MY VIN WAS NOT PART OF THE RECALL. HOWEVER THIS IS THE EXACT PROBLEM THAT THIS JEEP IS EXPERIENCING. RECALL STATES "THE FREQUENCY OPERATED BUTTON INTEGRATED KEY (FOBIK) MAY BE REMOVED PRIOR TO PLACING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER IN THE 'PARK' POSITION. THIS COULD RESULT IN UNINTENDED VEHICLE MOVEMENT AND CAUSE A CRASH WITHOUT WARNING." FCA ALSO SAYS "RECALLS ARE VIN RELATED, WHERE MANUFACTURED AND WHEN MANUFACTURED. RECALL K08 DOES NOT INVOLVE YOUR VEHICLE" THIS VEHICLE CAN BE IN GEAR WITH THE ENGINE RUNNING AND THE KEY REMOVED RESULTING IN UNATTENDED VEHICLE MOVEMENT. VERY UNSAFE

NHTSA complaint #11252030 — an unverified report by a vehicle owner.

at 80,000 miles Cincinnati, OH

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE BEING OPERATED. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM RECALL NUMBER: K08 (WIRELESS IGNITION NODE RECEIVER). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #11192128 — an unverified report by a vehicle owner.

at 104,000 miles Clinton TWP, MI

ELECTRICAL SYSTEM

AT ANY RANDOM TIME MY 2010 JEEP GRAND CHEROKEE LAREDO WILL NOT START. THE BATTERY IS NEW. LIGHTS COME ON, RADIO COMES ON, LIGHTS DO NOT DIM, BUT JEEP WILL NOT START. AFTER A FEW HOURS OF WAITING AND TRYING AGAIN IT STARTS UP FINE. HAD IT CHECKED , ISSUE COULDN'T BE FOUND. HAPPENED AGAIN AND WAS STRANDED IN THE SNOW , MORE THAN ONCE. ISSUE STILL HAPPENS AND IS HAPPENING MORE FREQUENTLY. SO MUCH SO I CANNOT COUNT ON THAT VEHICLE.

NHTSA complaint #11191375 — an unverified report by a vehicle owner.

at 110,045 miles Hacienda Heights, CA

ELECTRICAL SYSTEM

SOMETIMES ENGINE EXPERIENCES NO CRANK/NO START. I DID GOOGLE SEARCH THAT ITS WIRELESS CONTROL MODULE FAILS. THERE IS A RECALL FOR NEWER MODE BUT NOT FOR 210 JEEP GRAND CHEROKEE.

NHTSA complaint #11170643 — an unverified report by a vehicle owner.

Syracuse, NY

ELECTRICAL SYSTEM

THE IGNITION SWITCH WON'T START MY JEEP PUT KEY IN AND NOTHING NO CLICKS NO TRYING TO START NOTHING THEN AFTER SOMETIME IT WILL START THEN AGAIN IT WON'T START

NHTSA complaint #11155690 — an unverified report by a vehicle owner.

at 114,000 miles Roseburg, OR

ELECTRICAL SYSTEM

SEAT WARMERS NOT WORKING THEN CAR BATTERY KEEPS DRAINING AND DYING. NOTICED SEAT WARMERS WHERE NOT WORKING FIRST WHEN DRIVING THEN WHEN PARKED WHEN WE SHUT OFF THE VEHICLE AND LOCK IT.SETS OVERNIGHT AND THEN VEHICLE ACTS COMPLETELY DEAD WILL NOT UNLOCK, TURN ON, LIGHTS BARELY ON.

NHTSA complaint #11155143 — an unverified report by a vehicle owner.

at 140,000 miles South Glens Falls, NY Crash

ELECTRICAL SYSTEM

TAKATA RECALL VEHICLE WILL START INTERMITTENTLY GETTING WORSE, I HAVE REPLACED THE BATTERY AND THE STARTER. MY CAR WILL TURN OVER ON IT'S OWN IF I LEAVE MY KEY IN THE START POSITION TO HAVE THE RADIO ON WITHOUT ME TOUCHING THE KEY OR CRANKING IT OVER. THE VEHICLE ALSO KNOCKED ITS SELF OUT OF PARK AND HIT INTO A BUILDING. I'VE HAD ELECTRICAL ISSUES SINCE MY PURCHASE BACK IN 2016 AND I'VE HAD NO ANSWERS TO WHAT THE PROBLEMS ARE. I OWE 13,000 ON MY VEHICLE AND I NEED HELP FIGURING OUT IF IT COULD BE A RECALL OR NOT.

NHTSA complaint #11144805 — an unverified report by a vehicle owner.

at 89,000 miles Wilmington, NC

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL. WITHIN 15 SECONDS, THE VEHICLE SHIFTED BACK INTO DRIVE. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO NHTSA CAMPAIGN NUMBER: 13V175000 (POWER TRAIN, ELECTRICAL SYSTEM). THE DEALER (NEUWIRTH MOTORS IN WILMINGTON, NC) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

NHTSA complaint #11092267 — an unverified report by a vehicle owner.

at 80,000 miles Clayton, NC

ELECTRICAL SYSTEM

OUR 2010 JEEP GRAND CHEROKEE HAS BEEN SHUTTING OFF IN MANY DIFFERENT OCCASIONS SINCE MAY 2017. WE'VE TAKEN IT TO OUR LOCAL MECHANIC AND HE SUGGESTED WE GO DIRECTLY TO THE DODGE/JEEP DEALERSHIP. NOBODY CAN FIND WHAT IS CAUSING THIS BUT SAY THIS IS A KNOWN ISSUE. WHILE DRIVING THE VEHICLE AT VARYING SPEEDS, INCLUDING SITTING STILL IDLING, TRAVELING 25 MPH ON MUNICIPAL ROAD, 60+MPH ON HWY. WHEN THIS HAPPENS THE WHOLE CAR SHUTS OFF LEAVING US UNABLE TO STEER, LOSS OF BREAKS, LOSS OF POWER STEERING, LOSS OF POWER TO THE WHOLE JEEP, ENGINE SHUTS OFF AND LOSS OF ABILITY TO CONTROL THE VEHICLE TO SAFETY. STALLING IN MOVING TRAFFIC WHEN YOU DON'T EXPECT IT HAS INHERENT RISK AND THE LOSS OF POWER SYSTEMS LIKE BRAKES AND STEERING THAT ACCOMPANIES A VEHICLE STALL MAKES GETTING OUT OF THE WAY DIFFICULT. LOSING ALL ABILITY TO ACCELERATE OR USE POWER STEERING. WE'VE HAD TO RUN THE VEHICLE OFF THE ROAD IN THE MIDDLE OF TRAFFIC INTO A FARM PASTURE IN ORDER TO GET TO SAFETY. THE JEEP HAS LOST POWER ON THE HWY TRAVELING 60+MPH AND HAD TO VEER OFF IN ORDER TO CONTROL THE JEEP AND GET TO SAFETY. THIS IS OUR MAIN CAR TO TAKE MY WIFE TO WORK AND OUR DAUGHTER TO AND FROM SCHOOL. WE'VE HAD TO LEAVE THE CAR IN THE DRIVEWAY DUE TO LIFE SAFETY CONCERNS. MY LOCAL DODGE/JEEP DEALERSHIP SAYS THIS IS A KNOWN ISSUE BUT DON'T KNOW HOW TO RESOLVE THIS POTENTIAL LIFE THREATENING ISSUE IS VERY CONCERNING AND WE WOULD APPRECIATE YOUR HELP IN RESOLVING THIS MATTER.

NHTSA complaint #11047740 — an unverified report by a vehicle owner.

at 100,000 miles Fitchburg, MA

ELECTRICAL SYSTEM

KEY CAN BE REMOVED WHILE STARTED BEING UNSAFE

NHTSA complaint #11035402 — an unverified report by a vehicle owner.

at 85,000 miles Bolingbrook, IL

ELECTRICAL SYSTEM

WHEN I TRY TO START MY CAR I TURN THE KEY AND ALL THE LIGHTS COME ON BUT THE CAR WILL NOT START. THE BATTERY IS NEW. THE STARTER DOESN'T ENGAGE AT ALL. ALSO WHEN I TRY TO LOCK OR UNLOCK THE CAR WITH THE KEY FOB I HAVE TO PRESS THE KEY FOB 10-15 TIMES TO GET IT TO WORK. I BROUGHT IT TO MY LOCAL DEALER MULTIPLE TIMES FOR THE SAME ISSUE AND THEY SAID THERE WASN'T ANYTHING WRONG WITH IT.

NHTSA complaint #11014918 — an unverified report by a vehicle owner.

at 102,000 miles Fort Worth, TX

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE ENGINE GOT COLD. IN ADDITION, THE CONTACT STATED THAT THE IGNITION MADE A CLICKING NOISE WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

NHTSA complaint #10969285 — an unverified report by a vehicle owner.

at 120,000 miles Northeast, MD

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE TRANSMISSION WAS STILL ENGAGED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIN (WIRELESS IGNITION NODE) MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA complaint #10781144 — an unverified report by a vehicle owner.

at 100,500 miles Pooler, GA

ELECTRICAL SYSTEM

I WAS DRIVING ALONG ON THE HIGHWAY ABOUT 65 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT OIL LIGHT AND THE 23. ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT ALL CAME ON IN THAT ORDER AND THE ENGINE JUST DIED.. NO SAFE PLACE TO PARK AND NO POWER STEERING BUT WAS ABLE TO GET IT IN A DRIVEWAY OFF THE ROAD.. IT WOULD CRANK BUT NOT TURN OVER.. HAD TO HAVE IT TOWED HOME.. CALLED CHRYSLER TO SEE IF IT HAD ANY RECALLS AND THEY SAID THERE WERE NONE..THEN HAD IT SCANNED READ P0340 CAMSHAFT SENSOR HAD THAT REPLACED STILL DID NOT WORK.. THE MECHANIC CALLED TWO DAYS LATER AND SAID THAT IT WAS THE TIPM MODULE AND HAD IT TOWED OVER TO THE DEALERSHIP.. HE SAID HE HAD TO DIG TO FIND THE RECALL AND THAT MY JEEP WAS MANUFACTURED IN FEBURARY 2010 AND IT FALLS INTO THE RECALL.. THIS IS NOT THE FIRST TIME I HAVE HAD ELECTRICAL ISSUES SUCH AS THE RADIO SHUTTING DOWN AND RESTARTING FOR NO REASON THE REMOTE HAVING NEW BATTERIES AND NOT UNLOCKING THE VEHICLE..

NHTSA complaint #10778936 — an unverified report by a vehicle owner.

Brooklyn, NY

ELECTRICAL SYSTEM

S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT REQUESTING ASSISTANCE WITH IGNITION PROBLEMS IN A 2010 JEEP CHEROKEE LAREDO. *SMD THE CONSUMER STATED THE KEY WOULD NOT STAY IN THE IGNITION. THE CONSUMER STATED HE WAS ABLE TO DRIVE THE VEHICLE, WITH THE KEY IN HIS POCKET.

NHTSA complaint #10750449 — an unverified report by a vehicle owner.

at 103,000 miles Barrington, NH Crash

ELECTRICAL SYSTEM

DURING A SNOW STORM ON 11/26/2014 WHILE 5 MO. PREGNANT MY CAR WENT OFF THE HIGHWAY INTO THE MIDDLE MEDIAN DURING THE EVENING COMMUTE BECAUSE THE 4WD DID NOT WORK.I CHANGED FROM RIGHT LANE TO LEFT LANE AT A SPEED OF 30-35MPH TO ALLOW SPACE FOR ONCOMING MERGING TRAFFIC.WHEN CHANGING LANES I KEPT GOING LEFT AND COULD NOT STAY ON THE TRAVELED PORTION.I HAD TO DRIVE IN REVERSE TO GET OUT OVER THE PLOW BANK AND INTO THE TRAVEL WAY.ONCE HOME I COULD NOT MAKE IT UP MY 450FT LONG DRIVEWAY AND THE REAR END KEPT SLIDING OUT- THE 4WD DID NOT WORK. 5MO PREGNANT I COULD NOT SHOVEL MYSELF OUT AND HAD TO WAIT UNTIL THANKSGIVING MORNING FOR ASSISTANCE,AS A RESULT THE PLOW TRUCK COULD NOT CLEAN THE DRIVEWAY.WENT TO THE SVC DEPT OF MY DEALERSHIP.THEY INFORMED ME THERE WAS AS SOFTWARE UPDATE CORRECTING AN ISSUE WITH THE N23 RECALL.I WAS ABOUT THE 6-7 CAR WITH A SIMILAR ISSUE. AT FIRST THERE WAS NO SOFTWARE UPDATE, BUT IT APPEARS A SOFTWARE UPDATE WAS INITIATED IN THE FALL OF 2014 BUT NO COMMUNICATION WAS MADE TO THOSE WHO HAD THE N23 RECALL.I JUST RECEIVED A RECALL NOTICE FOR A "CONSUMER SAFETY NOTIFICATION" CHRYSLER PUBLISHED ON MAY 2015.I WAS INFORMED BY CHRYSLER THIS EVENING IT IS NOT A "RECALL" BECAUSE IT IS NOT A SAFETY ISSUE. I FILED A COMPLAINT. WHEN ASKED HOW THE COMPLAINT PROCESS WORKS HE SAID IT WILL BE REVIEWED INTERNALLY.I ASKED IF SOMEONE WOULD CALL ME BACK OR IF IT IS JUST PUT IN A RECORD SOMEWHERE. I WAS INFORMED IT IS MAINTAINED INTERNALLY, NO ONE WOULD BE CALLING ME BACK, BUT IT WOULD BE REVIEWED.THIS IS MOST DEFINITELY A SAFETY ISSUE. I COULD HAVE BEEN HURT, I COULD HAVE HURT SOMEONE, OR WORSE CASE SOMEONE COULD HAVE DIED.THE CAR DID NOT PERFORM AS EXPECTED IN CHALLENGING CONDITIONS. IT APPEARS THE ISSUE WAS KNOWN ABOUT AND HENCE A SOFTWARE UPDATE. IT IS DISAPPOINTING THE PUBLIC WAS NOT NOTIFIED UNTIL MAY 2015, AND THAT IT IS NOT CLASSIFIED AS AS SAFETY CONCERN.

NHTSA complaint #10745664 — an unverified report by a vehicle owner.

at 53,400 miles Staten Island, NY

ELECTRICAL SYSTEM

AFTER PARKING THE VEHICLE THE WIN MODULE STARTED TO BIND WHILE TURNING VEHICLE OFF. KEY FELL OUT OF IGNITION WHILE CAR WAS STILL ON. IGNITION IS NOW STUCK BETWEEN ACC AND ON MODE AND KEY IS REMOVABLE WHILE IN MOTION. VEHICLE IS UNABLE TO BE SHUT OFF VIA KEY IGNITION, TO TURN OFF VEHICLE BATTERY CABLE MUST BE REMOVED.

NHTSA complaint #10743974 — an unverified report by a vehicle owner.

Other 2010 Jeep Grand Cherokee problems

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