FaultScore

2016 Jeep Grand Cherokee electrical problems

61 of the 440 complaints about the 2016 Jeep Grand Cherokee are about the electrical system — 14% of everything reported for this model year. Half of the failures with a mileage on record happened before 33,569 miles.

D

61

Complaints

4

Crashes

3

Fires

1

Injuries

Exactly what failed

Electrical System 59 96.7%
12V/24V/48V Battery 1 1.6%
Software 1 1.6%

Electrical System across every Jeep Grand Cherokee year

1993 58 0.8%
1994 41 0.5%
1995 43 0.6%
1996 66 0.9%
1997 59 0.8%
1998 63 0.8%
1999 94 1.2%
2000 117 1.5%
2001 43 0.6%
2002 88 1.2%
2003 59 0.8%
2004 145 1.9%
2005 938 12.3%
2006 755 9.9%
2007 662 8.7%
2008 475 6.2%
2009 48 0.6%
2010 46 0.6%
2011 781 10.3%
2012 837 11.0%
2013 376 4.9%
2014 486 6.4%
2015 137 1.8%
2016 61 0.8%
2017 89 1.2%
2018 339 4.5%
2019 82 1.1%
2020 69 0.9%
2021 113 1.5%
2022 130 1.7%
2023 177 2.3%
2024 108 1.4%
2025 28 0.4%

What owners said

Filed with NHTSA, in their own words.

Bradford, PA Fire

ELECTRICAL SYSTEM

Abs module malfunctioned and caught on fire

NHTSA complaint #11734028 — an unverified report by a vehicle owner.

Champlin, MN

ELECTRICAL SYSTEM

While driving then it just shuts off

NHTSA complaint #11713239 — an unverified report by a vehicle owner.

Orland Park, IL

ELECTRICAL SYSTEM

When I push on the gas pedal, sometimes the car revs up and the speed does not increase. I have to shut the car down and then restart. When I restart it, then it resets it in a way and I am able to drive. There is a hyperbola symbol that is seen on my dashboard that blinks when this happens. Please help.

NHTSA complaint #11706041 — an unverified report by a vehicle owner.

Spring Valley, CA

ELECTRICAL SYSTEM

Vehicle will stall while driving. Has happened 15+ times when trying to accelerate from a stop light, twice while driving at 45+ mph. Engine will stall and the dash will say "Shift to park to continue driving." Vehicle must be shifted in to park, and then the start button must be pressed to restart the engine and continue driving.

NHTSA complaint #11632300 — an unverified report by a vehicle owner.

at 150,000 miles Idabel, OK

ELECTRICAL SYSTEM

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the A/C system was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the blower motor fuse was burned, melted, and needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The mechanic replaced the blower motor fuse several times; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 150,000.

NHTSA complaint #11616709 — an unverified report by a vehicle owner.

East Lansing, MI

ELECTRICAL SYSTEM

The shifter failed. It won’t come out of park.

NHTSA complaint #11601516 — an unverified report by a vehicle owner.

Lakewood, CO

ELECTRICAL SYSTEM

I've had issues with my vehicle since 2021 -engine light first appeared on the dashboard and towed my car to a Jeep dealership. Vehicle was "repaired" (have the documentation, if needed), but the engine light remained on. I have since driven this vehicle for nearly 3 years with the engine light on, bringing it into different Jeep dealerships (all documentation on record if needed) to repair and was told there was nothing they could find wrong with the engine. Last year (2023) my electronic stability control and 4WD lights came on in addition to the engine light. My car was sliding all over the road and my 4WD was not engaging at all. Brought vehicle to Jeep dealership for repair, was told ABS module needs to be replaced and the traction control is malfunctioning; no 4 wheel drive engagement; that the ABS module has been discontinued and the only way to replace this is to get an after market part. Contacted Mopar and was told there is "no way of knowing if it's available and it's beyond their capability". I was told the after market part would be tied to a specific VIN. I then contacted the Jeep Dealership- Parts department and explained the situation, asking if there's any other way I can fix this part in my vehicle. Was told there's nothing I can do since it's discontinued, that it's odd that a part for a 2016 vehicle would be discontinued, and I could check junkyards for parts but am not likely to find a match since my vehicle is not that old. I live in Colorado and in the last 2 winter months have been terrified to drive when it rains or snows because I have NO traction and am sliding THROUGH traffic lights and stop signs, even going at a very slow speed. I ended up in the next lane over when slowly driving up a hill on a main road. The value of this 2016 vehicle is miniscule compared to value when I purchased; this places safety of MYSELF AND OTHERS at risk. My partner is experiencing a similar issue with his 2014 Cherokee - discontinued part and safety issues.

NHTSA complaint #11574742 — an unverified report by a vehicle owner.

Oklahoma City, OK

ELECTRICAL SYSTEM

Jeep turns off while driving and makes me put it into park to turn it back on and into drive again. Lights flicker from dim to bright inside and outside. I have changed both batteries and the alternator.

NHTSA complaint #11566848 — an unverified report by a vehicle owner.

Cass City, MI

ELECTRICAL SYSTEM

My 2016 Jeep Grand Cherokee has a water leak in the rear compartment area. It is leaking next to the wiring which could cause a fire or electrical short.

NHTSA complaint #11549557 — an unverified report by a vehicle owner.

at 30 miles Birmingham, AL Fire 1 injured

ELECTRICAL SYSTEM

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 30 MPH, he smelled smoke emanating from the rear passenger seat. After a visual inspection, he observed a fire. The local fire department was able to extinguish the fire. A police and fire report was filed, but no injuries were reported. The contact stated he sustained a nondescript fire-related injury to his right leg but did not seek medical attention. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined an electrical software system wiring fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11541621 — an unverified report by a vehicle owner.

Cass City, MI

ELECTRICAL SYSTEM

There is a water leak in the rear cargo compartment of the jeep. Searching on-line I saw that there were numerous complaints of water leaking which may cause an electrical fire. There was suppose to be a recall on 2014 - 2016 Jeeps but when I entered my VIN # it did not come up. I am afraid my vehicle will catch on fire with this water leaking.

NHTSA complaint #11539699 — an unverified report by a vehicle owner.

at 87,000 miles Dallas, TX

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was jumpstarted and taken to an independent mechanic, where it was determined that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred two weeks later. The battery was replaced a second time; however, the failure persisted. The battery was replaced a third time. The contact stated that the failure had been recurring. The vehicle was taken to the dealer but was not diagnosed nor repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.

NHTSA complaint #11537630 — an unverified report by a vehicle owner.

Palos Hills, IL

ELECTRICAL SYSTEM

Car shut down without warning while i was driving in traffic. Car locked it shelf out and was not drivable. Had to have it towed to local Jeep Dealer. They looked into it and determined that the alternator failed and fried a fuse block as well. the Repair cost just over $1500. There is a recall out for Grand Cherokee's from 2012 to 2014 for the same issue. P60 / NHTsA 14v634. I know my jeep is a 2016 but i feel like this is the same issue.

NHTSA complaint #11533245 — an unverified report by a vehicle owner.

Swanzey, NH

ELECTRICAL SYSTEM

Terrible band aid like fix of the software “update” truck runs awful, .The fuel pump recall has me worried about safety concerns, the transmission tune feels unsafe for new drivers and the big , loss of value, and lack of reliability it took 2 months for a recall. I am a disabled combat veteran on a fixed income I can not afford such maintenance and the lack of reliability

NHTSA complaint #11527295 — an unverified report by a vehicle owner.

at 157,000 miles Dixon, CA

ELECTRICAL SYSTEM

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while slowing down and coming to a stop, the vehicle stalled. There were rats detected in the vehicle that chewed the interior wires. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the wires were damaged. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 157,000.

NHTSA complaint #11508977 — an unverified report by a vehicle owner.

Richmond, VA

ELECTRICAL SYSTEM

This Jeep has electrical malfunctions that causes problems with the entire functioning of the vehicle. The ignition often doesn’t work, indicator warning lights suddenly flash, and worse yet, the brakes will come on in the middle of driving. Once incident made me fear for my life because the brakes suddenly came on while I was driving on the highway.

NHTSA complaint #11487014 — an unverified report by a vehicle owner.

at 55,000 miles Miami, FL Fire

ELECTRICAL SYSTEM

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 15 mph the vehicle suddenly began to lose automotive power before stalling. Moments later while attempting to restart the engine smoke and flames were seen coming from under the hood of the vehicle. A contact used a fire extinguisher to extinguish the flames and the fire department was called to the scene. During the incident, no injuries were reported. The vehicle was towed to the local dealer but the cause of the failure was unknown. The manufacturer was also contacted regarding the incident. The failure mileage was 55,000

NHTSA complaint #11477304 — an unverified report by a vehicle owner.

Pico Rivera, CA

ELECTRICAL SYSTEM

When I turn car on, radio sometimes makes loud thump noice. Time resets to different times, until it goes to current time. Radio volume mutes on and off. And when I try to pair call, I can’t connect phone via bluetooth.

NHTSA complaint #11450592 — an unverified report by a vehicle owner.

Mill Creek, WA

ELECTRICAL SYSTEM

My first report (#11396370) was made to you in February 2021. The recall was started in 2020 and as of this date my jeep dealer does not have the parts to repair my vehicle. According to reports, I am driving a "time bomb" ready to burst into flames and threatening the safety and lives of me, my family, and my passengers. To make things worse jeep has notified me that the "U-Connect" emergency contact system will become degraded and inoperable in the coming months making it impossible for me to contact "911" or the jeep emergency assistance contact system. The latter being a paid service (similar to GMC's "On-Star" system) for which they have not promulgated any remedy, any thought of a remedy, or attempt to provide any remedy. THE BOTTOM LINE: I am driving a "time bomb" without a here to fore active emergency contact system with no resolution or parts available from Jeep. Someone needs to report and inquire about the above cited Jeep issues.

NHTSA complaint #11438749 — an unverified report by a vehicle owner.

Port Deposit, MD

ELECTRICAL SYSTEM

I stopped at a traffic light and the the "D" Drive transmission light began to flash. The car would not move. It was like it was in Neutral. I had to shift the car to Park. Turn it off and turn it back on before the transmission would engage and the car would move. What happened is similar to Recall s28

NHTSA complaint #11429395 — an unverified report by a vehicle owner.

at 79,200 miles Hopkinsville, KY

ELECTRICAL SYSTEM

THE RADIO SCREEN STOPPED WORKING BUT WILL COME BACK AT TIMES. WHEN THE SCREEN GOES BLANK, I CAN'T DO ANYTHING OR ADJUST ANYTHING THAT WOULD NORMALLY BE ON THE SCREEN. WHICH MEANS I CAN NOT CONTROL HEAT OR GET ANY. IT IS LIKE THIS DURING DRIVING OR SITTING STILL.

NHTSA complaint #11389573 — an unverified report by a vehicle owner.

at 85,000 miles South Bend, IN

ELECTRICAL SYSTEM

UCONNECT RADIO/SATELLITE CHANNELS RANDOMLY CHANGE BY THEMSELVES WHICH IS A REAL DISTRACTION WHILE DRIVING. I STARTED HAPPENING ABOUT A MONTH AGO.

NHTSA complaint #11385310 — an unverified report by a vehicle owner.

at 31,678 miles Ankeny, IA

ELECTRICAL SYSTEM

THIS IS NOW 4TH OR 5TH TIME. DRIVING CAR, CAME TO A STOP THEN IT STALLED ON ME. THIS TIME SOMETHING DIFFERENT HAPPENED. AFTER TRYING TO SHUT DOWN, RESTART IT AUTOMATICALLY WENT INTO 4 LOW! I WAS ABLE TO GET INTO A PARKING LOT OF THE SIDE OF THE ROAD UNLIKE LAST TIME. THIS TIME I HAVE FOOTAGE OF THE ENTIRE EVENT. I FIND IT HARD TO BELIEVE THAT OTHER JEEPS SAME YEAR AS MINE ARE BEING RECALLED FOR SAME REASON, BUT MINE ISN'T MAKING THE VIN CUT. THIS IS NOW MY 3RD REPORT TO THIS SITE. THE OTHERS WERE DONE BEFORE NEW RECALL CAME OUT. SOMETHING NEEDS TO BE DONE BEFORE THIS KILLS SOMEONE.

NHTSA complaint #11372922 — an unverified report by a vehicle owner.

at 54,000 miles Clarksville, TN

ELECTRICAL SYSTEM

WHEN DRIVING AND COMING TO A LIGHT MY STOP/START WILL KICK ON AND WILL SHUT OFF MY LIGHTS TO MY VEHICLE AND THE POWER TO MY RADIO. WHILE AT A STOP LIGHT MY LIGHTS WILL DIM AND GET BRIGHTER ALONG WITH MY VOLTAGE JUMPING UP AND DOWN FROM A LOW OF 10V TO A HIGH OF 15V WHILE THIS IS HAPPENING MY LIGHTS DIM AND GET BRIGHTER ALONG WITH MY DOME LIGHTS DOING THE SAME THING. MY JEEP HAS STALLED OUT WHILE STARTING THE CAR AND SOMETIMES WHILE DRIVING. MY JEEP HAS ALSO POPPED UP WITH A WARNING SAYING MY STOP/START IS UNAVAILABLE AND NEEDS TO BE SERVICED. I HAVE ALSO HAD TO REPLACE A YEAR OLD BATTERY WITH A BRAND NEW ONE BECAUSE MINE WENT COMPLETELY OUT.

NHTSA complaint #11362532 — an unverified report by a vehicle owner.

at 42,800 miles Pensacola, FL

ELECTRICAL SYSTEM

MY CAR WILL RANDOMLY STALL OUT WHEN I SLOW DOWN OR COME TO A STOP WHILE DRIVING. THERE HAVE BEEN AT LEAST 4 TIMES WHERE I'VE BEEN STOPPED AT A RED LIGHT AND IT AUTO-STOPS AND THEN DOESN'T START BACK UP AGAIN WHEN THE TRAFFIC STARTS MOVING AGAIN. A MESSAGE COMES UP ON MY DASHBOARD TELLING ME TO SHIFT TO P AND THEN BACK TO MY DESIRED GEAR. I'LL TRY TO RESTART MY CAR 2-3 TIMES BEFORE ANYTHING HAPPENS. I'VE BEEN ON HILLS AND ON HIGHWAYS WHEN THIS HAS HAPPENED AND ALMOST GOTTEN INTO AN ACCIDENT ON AT LEAST 4 OCCASIONS BECAUSE OF IT. I'VE ONLY HAD THIS CAR FOR A YEAR SO 4 'CLOSE CALLS' IS A BIT MUCH FOR SUCH A SHORT AMOUNT OF TIME.

NHTSA complaint #11338918 — an unverified report by a vehicle owner.

at 25 miles Santa Monica, CA

ELECTRICAL SYSTEM

VEHICLE AT DAY ONE OF PURCHASE SHOWS A ACC/FCW RADAR SENSOR WARNING AND COMPANY IS WELL AWARE OF MANY OF THESE CARS SHOWING THE SAME ISSUES, YET CARES NOTTO DO ANYTHING ABOUT THE ISSUE BEING RAISED...

NHTSA complaint #11318634 — an unverified report by a vehicle owner.

at 92,000 miles Belmont, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO VIBRATE, LOST POWER STEERING WITH THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF MANUALLY. SHORTLY THEREAFTER THE VEHICLE TURNED OFF INDEPENDENTLY. THE CONTACT EXITED THE VEHICLE. THE VEHICLE WAS TOWED TO BOARDWALK CHRYSLER/JEEP LOCATED AT (1B BAIR ISLAND RD, REDWOOD CITY, CA 94063), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

NHTSA complaint #11316138 — an unverified report by a vehicle owner.

Fort Rucker, AL

ELECTRICAL SYSTEM

THE AUTO START/STOP FEATURE DOES NOT PROPERLY FUNCTION CAUSING THE CAR TO SHUT OFF WHEN WE'RE AT A FULL STOP. I HAVE TO SWITCH GEAR TO PARK THEN RE-START THE CAR. THE HOOD SENSOR DOESN'T REGISTER EVEN IF IT'S COMPLETELY CLOSED . THE WARNING LIGHT ON THE DASHBOARD WILL SAY IT'S OPEN EVEN WHEN IT'S NOT.

NHTSA complaint #11306613 — an unverified report by a vehicle owner.

at 35,000 miles Middleton, MA

ELECTRICAL SYSTEM

I WAS AT A RED STOP LIGHT AND WHEN THE LIGHT TURNED GREEN I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS PEDAL AND REALIZED MY 2016 GRAND CHEROKEE WOULD NOT MOVE AND HAD COMPLETELY STALLED. I CHECKED TO MAKE SURE THE GEAR WAS NOT IN NEUTRAL AND READ AN ERROR MESSAGE ON THE DASH THAT SAID SOMETHING ALONG THE LINES OF 'SHIFT THE GEAR INTO PARK AND THEN INTO DESIRED GEAR.' I COULD NOT PUT THE CAR INTO DRIVE AND HAD TO COMPLETELY SHUT OF MY VEHICLE AND RESTART IT TO GET IT INTO DRIVE. I WAS LUCKY THAT IT WAS LATE AT NIGHT AND NOT MANY PEOPLE WERE AROUND ALTHOUGH ONE PERSON CAME SPEEDING UP BEHIND ME AND HAD TO SWITCH LANES TO NOT HIT ME, EVEN CAME WITH A NOT SO FRIENDLY HONK. I HAVE HEARD OF MANY OTHER PEOPLE EXPERIENCING THIS EXACT SAME SITUATION INCLUDING WHILE DRIVING AT HIGH SPEEDS ON THE HIGHWAY AND TAKING TURNS IN BUSY TRAFFIC. THIS IS A VERY DANGEROUS SCENARIO AND I AM SURPRISED IT HAS NOT YET LED TO A FATAL ACCIDENT.

NHTSA complaint #11292505 — an unverified report by a vehicle owner.

Green BAY, WI

ELECTRICAL SYSTEM

WITHIN 12 HOURS,VEHICLE RADIO SPEAKERS STOPPED WORKING. WE DROVE TO JEEP DEALERSHIP AND HAD TO SCHEDULE AN APPT. NOW THE VEHICLE WILL NOT START. THERE IS NO INSTRUMENTATION LIGHTING AL ALL. THIS IS AFTER TAKING TO SAME JEEP DEALER TO SATISFY THE 2 OPEN RECALLS, RECEIVED BACK ON A MONDAY AND NOT DRIVEN UNTIL SATURDAY. SUNDAY AM VEHICLE IS INOPERABLE

NHTSA complaint #11282018 — an unverified report by a vehicle owner.

Other 2016 Jeep Grand Cherokee problems

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