12 of the
2,327 complaints about the 2012 Jeep Grand Cherokee are about the
seat belts — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
32,500 miles.
My Airbags did not deploy and I believe my seatbelt also did not work properly. I was struck head on (front end to front end) inside a tunnel by a pickup truck (ram 3500) Going appx. 40mph and my air bags did not deploy and my head hit my windshield so I’m unsure if seatbelts worked properly as I was using mine. My insurance company is storing it now for me as it is most likely totaled. My insurance is handling my property damage case, as far as I know it has not been to any dealer/mechanic and again is most likely beyond repair unfortunately. Colorado state patrol inspected both vehicles involved, I know my insurance is holding the vehicle now, I’m not sure about the other driver as I am struggling to find help with litigation. I had no warning from my car nor otherr driver, not sure if this is because I was entering the single lane tunnel. he did not use horn flash light anything like that, I laid on my horn and cut my wheel right but being in a tunnel with a wall of rock/mountain, there’s was no avoiding him.
NHTSA complaint #11711560 — an unverified report by a vehicle owner.
Jackson, MI
SEAT BELTS
My vehicle stalls a lot when driving. At first i thought it was an issue with the tire alignment but i was told by a mechanic that i had good alignment. My car stalls and shakes a lot while speeding up in the highway. I honestly feel unsafe at this point because its gotten worse in a short amount of time. My seatbelts are lose and useless. I love my car but i may change it for a safer option. It is definitely dangerous to go anywhere but it is my only car i have.
NHTSA complaint #11546826 — an unverified report by a vehicle owner.
Independence, KY
SEAT BELTS
Airbag light came on and I took it to my mechanic and he stated the the buckle attached to the seat is throwing a code which disables my passenger airbag. The part is on national back order. Is what our local dealer said and we will not be getting a part for a very long time
NHTSA complaint #11514843 — an unverified report by a vehicle owner.
Littleton, CO
SEAT BELTS
There is a failure in the driver seat belt system resulting in the car not knowing if the driver is buckled. This affects the function of the airbag system in the vehicle. The sensor in the seat belt restraint buckle assembly (P/N 1GQ92DX9AC) that is responsible for reporting if the buckle is fastened has failed resulting in 2 error lights on the dashboard: seat belt and airbag. When evaluating the codes stored in the ECU, I found code B1B51, "Active 1st Row Driver Seat Belt Sensor Circuit High", was triggered. This is indicating a failure of the sensor or harness in the buckle assemble attached to the drivers seat. I am unable to source a replacement part 1GQ92DX9AC since they seem to be backordered everywhere. I've contacted several dealers and parts distributers. This means my vehicle is currently stuck in an unsafe condition. I'm unsure about the affect that this failure has on the airbag system but since the airbag error light is illuminated on the dashboard, I'm worried that the system is disabled since the vehicle doesn't know if the driver is buckled. I've researched this issue on various forums and this isn't an uncommon issue. There are many posts about people trying to diagnose and repair this. This same part number is shared between the WK2 Jeep Grand Cherokee and the corresponding Dodge Durango sharing the same model years. I have not brought the vehicle to a dealer to confirm my diagnosis. I'm a mechanical engineer and typically maintain and repair my own vehicles.
NHTSA complaint #11477312 — an unverified report by a vehicle owner.
Haverford, PA
SEAT BELTS
THERE HAS BEEN A SPORADIC ISSUE WHEN TRYING TO START MY VEHICLE WHERE IT'LL MAKE AN ATTEMPT TO TURN OVER AND GET STARTED BUT IT'S GETTING STUCK AS IF IT'S MAYBE NOT CATCHING THE CORRECT AMOUNT OF FUEL. I'VE ALSO EXPERIENCED SEAT BELT ISSUES WITH MY SEAT BELT LIGHT ON AND BEEPING AS IF IT'S NOT ON BUT IT WOULD ALREADY BE PROPERLY BUCKLED IN. I ALSO HAD AN ISSUE WITH MY ENGINE COOLING SYSTEM THAT WAS CAUSE SOME SORT OF LEAK
NHTSA complaint #11269748 — an unverified report by a vehicle owner.
Spring Valley, NY
SEAT BELTS
SEAT BELT LIGHT AND AIR BAG LIGHT IS ON AND WONT GO OFF. WARNING SOUND WONT STOP RINGING.
NHTSA complaint #11120393 — an unverified report by a vehicle owner.
Santa Cruz, CA
SEAT BELTS
FRONT PASSENGER SEAT BELT DOES NOT LOCK INTO PLACE ONCE BUCKLED AND DOES NOT RETRACT WHEN UNBUCKLED.
NHTSA complaint #11046533 — an unverified report by a vehicle owner.
at 61,000 milesMaple Heights, OH
SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT BECAME INOPERABLE. THE CONTACT STATED THAT WHEN ATTEMPTING TO LATCH THE SEAT BELT, THE SEAT BELT WARNING INDICATOR ILLUMINATED AND THE SEAT BELT FAILED TO LATCH. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
NHTSA complaint #10762632 — an unverified report by a vehicle owner.
at 41,000 milesClaremore, OK
SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED REPLACEMENT AND THE PART REQUIRED WAS UNAVAILABLE. IMMEDIATELY AFTER LEAVING THE DEALER AND WHILE DRIVING APPROXIMATELY 35 MPH, THE SEAT BELT INDICATOR ILLUMINATED, THE AIR CONDITIONING AND RADIO WENT OFF. THE CONTACT LOST THE STEERING AND ACCELERATION. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER. THE VEHICLE WAS REPAIRED USING PARTS KNOWN TO BE INCLUDED UNDER AN RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
NHTSA complaint #10726828 — an unverified report by a vehicle owner.
at 11,800 milesGurabo, PR
SEAT BELTS
SUDDEN UNEXPECTED STOP AVOIDING HITTING ANOTHER CAR, FRONT LEFT AND RIGHT SEAT SAFETY BELTS FAILED TO LOCK. AFTER SEVERAL TEST BACK SEAT SAFETY BELTS ALSO FAILED. WINDOWS AND DOOR SAFETY ELECTRICAL SAFETY LOCK DID NOT OPERATED ( 2 TIMES REPLACED).
NHTSA complaint #10644293 — an unverified report by a vehicle owner.
at 24,000 milesStaten Island, NYFire
SEAT BELTS
I WAS GETTING A BURNING PLASTIC SMELL I BROUGHT THE VEHICLE TO MANFREDI SERVICE CENTER IN STATEN ISLAND NY THEY TRIED TO TELL ME IT WAS MY AIR FRESHENER AFTER PUSHING FOR A FIX THEY FLUSHED A COIL ...IMMEDIATELY CALLED THEM AFTER PICKING UP THE VEHICLE AND WAS TOLD TO BRING THE CAR BACK MONDAY ....SATURDAY WHILE DRIVING INTENSE SMOKE FILLED THE CABIN FROM THE DRIVERS SIDE HEADLINER I HAD THE CAR TOWED BACK TO SERVICE WHERE THEY DISCONNECTED THE VANITY AND GAVE ME THE CAR BACK AWAITING PARTS THEY ALSO DRAGGED THE CAR ONTO THE TOW TRUCK DUE TO NO START AND REPLACED THE BATTERY AND ALTERNATOR WHEN I RECEIVED THE CAR THE DRIVERS SEAT BELT WAS INOPERABLE AND HAD TO BE FIXED AS WELL AS THE CAR DENTED .....I AM AWAOTOMG PARTS THE SMELL PERSISTS AND CAUSES ME TO HAVE HEADACHES THANK YOU FOR YOUR TIME I WOULD APPRECIATE ANY INFO ON THIS.
NHTSA complaint #10610321 — an unverified report by a vehicle owner.
at 32,500 milesWaltham, MA
SEAT BELTS
ON JUNE 2 AFTER CLEANING THE CAR AT THE CAR WASH (MANUALLY) ON THE WAY BACK TO OUR HOME ALL THE LIGHTS OF THE DASHBOARD LIT UP FOR ALL SERVICES TO BE DONE AND THE WIPERS ACTIVATED BY THEMSELVES. THE SAFETY BELTS ARE NO LONGER WORKING AND THE LIGHTS OF THE CAR ARE NOT FUNCTIONAL. YOU DO NOT HAVE BLINKERS, SEAT BELTS OR BRAKE LIGHTS. THE RPM NEEDLE GOES UP AND DOWN RANDOMLY AND THE ENGINE CONTINUES TO REV UP AND DOWN. THE BRAKES FEEL AS IF THEY ARE NOT WORKING TO FULL STRENGTH, CAR WAS TURNED OFF AND RESTARTED TO SEE IF PROBLEM WITH DASHBOARD STILL EXIST. CAR STARTED WITH THE SAME PROBLEMS, BUT WAS UNABLE TO SHIFT INTO GEAR. CAR WAS TOWED TO DEALERSHIP FOR SERVICE. THE CAR WAS SERVICED AT BRIGHAM-GILL DEALERSHIP (ORIGINAL SALES DEALER) ON 03-JUNE-2013 GIVING IT BACK TO ME WITH THE RESET OF ALL MODULES AND DEEMED OK AT THAT POINT. ON 08-JUNE-2013 THE SAME EXACT PROBLEM HAPPENED WHILE DRIVING TO VIRGINIA BEACH. CAR STARTED SAME PROBLEMS EXPERIENCED ON 03-JUNE-2013. CAR IS AT NEW JERSEY DEALERSHIP FOR REPAIRS. CAR DEALER IN NJ NOTED THAT THERE WAS A NEW COMPUTER MODULE REPLACEMENT TO SAID VEHICLE IN JANUARY TIMEFRAME. EACH TIME THE CAR HAS THIS PROBLEM, YOU ARE NOT ABLE TO EITHER START THE VEHICLE OR MOVE CAR OUT OF PARK POSITION.
NHTSA complaint #10519493 — an unverified report by a vehicle owner.