Owners have filed 105 complaints
about the 2000 Jeep Laredo with NHTSA between 2001 and 2019.
The largest single group is the engine & cooling.
Across this model's run it ranks 8 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 85
Against the median year of the Jeep Laredo. 50 means typical for this
model; 100 means roughly double.
Severity — 20
3.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 16
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Rotor
619.4%
FAN
516.1%
Latch
516.1%
Brake Lights
412.9%
Tail Lights
412.9%
Power Window Devices AND Controls
39.7%
Instrument Cluster/Panel
26.5%
Rotor
26.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
11.5%
25,000 – 49,999 miles
1624.6%
50,000 – 74,999 miles
57.7%
75,000 – 99,999 miles
1929.2%
100,000 – 149,999 miles
2233.8%
150,000+ miles
23.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2001peak 8Mar 2019
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 300,000 milesMonroe, GACrash
AIR BAGS
TL*THE CONTACT OWNS A 2000 JEEP LAREDO. WHILE THE CONTACT WAS ATTEMPTING TO TURN HIS VEHICLE, ANOTHER VEHICLE DRIVING APPROXIMATELY 60 MPH CRASHED INTO HIM HEAD-ON. THE CONTACT'S VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE HAS NOT YET BEEN DETERMINED. THE CONTACT HAS A COPY OF THE POLICE REPORT AND PICTURES OF THE FAILED INCIDENT. THE VIN AND SPEED WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 300,000.
NHTSA complaint #10261410 — an unverified report by a vehicle owner.
Virginia Beach, VAFire
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE VEHICLE WAS COMPLETELY DESTROYED BY AN ENGINE FIRE PRIOR TO THE RECALL ON INTAKE AND EXHAUST MANIFOLD THAT RESULTS IN UNDER HOOD FIRE. *YH *SCC
NHTSA complaint #568302 — an unverified report by a vehicle owner.
Gloster Point, VACrash
AIR BAGS:FRONTAL
CONSUMER STATES WHILE DRIVING 45 MPH LOSS CONTROL OF VEHICLE AND FRONT RIGHT HIT A UTILITY POLE AND AIR BAG DID NOT DEPLOY.
NHTSA complaint #8014810 — an unverified report by a vehicle owner.
ST. Germain, WICrash
POWER TRAIN:AUTOMATIC TRANSMISSION
ANOTHER VEHICLE AND MINE WAS BACKING OUT OF A PARKING LOT AND BACKED IN TO EACH OTHER, NO DAMAGE DONE, I PARKED MY TRUCK, GOT OUT AND THE VEHICLE WENT BACKWARDS AND BACKED INTO THE SAME VEHICLE AGAIN AND DID DAMAGE THIS TIME
NHTSA complaint #9005723 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Wymore, NE
SEATS
SEAT NOT GOOD, REAR BOTH AXLES
NHTSA complaint #11187301 — an unverified report by a vehicle owner.
Wymore, NE
SEAT BELTS
SEAT NOT GOOD, REAR BOTH AXLES
NHTSA complaint #11187301 — an unverified report by a vehicle owner.
Wymore, NE
ELECTRICAL SYSTEM
SEAT NOT GOOD, REAR BOTH AXLES
NHTSA complaint #11187301 — an unverified report by a vehicle owner.
at 175,000 milesPotosi, MO
ELECTRICAL SYSTEM
BRAKE LIGHTS ISSUES HAVE CHANGED BULBS CUIRCUT BOARDS NEW BRAKE LIGHT SWITCH,BUT STILL CAN'T GET BRAKE LIGHTS TO WORK ALL OTHER LIGHTS WORK NO ISSUES.
NHTSA complaint #11080044 — an unverified report by a vehicle owner.
Trout RUN, PA
UNKNOWN OR OTHER
I RECENTLY PURCHASED A 2000 JEEP GRAND CHEROKEE LARADO WITH AN R TITLE. I WAS JUST TOLD THERE WAS A RECALL FOR THE FUEL TANK EXPLODING UPON IMPACT. JEEP RECALLED THE JEEPS ON THE ROAD & HAD A TRAILER HITCH PUT ON BY LOCAL GARAGES. DOES OUR VEHICLE FALL UNDER YOUR RECALL? CAN WE GET A RECALL, SO WE CAN HAVE A HITCH PUT ON? DATE OF PURCHASE BELOW:
NHTSA complaint #10949505 — an unverified report by a vehicle owner.
at 30,000 milesGrayson, GA
STRUCTURE
I AM VERY WORRIED ABOUT HAVING SOMEBODY CRASH INTO THE REAR OF MY JEEP. THE REAR BUMPER IS RIGHT NEXT TO FUEL TANK. THEY ARE GOING TO INSTALL TRAILER HITCHES ( FOR ADDED PROTECTION ) ON SOME OTHER YEAR JEEPS BUT NOT MINE !! HOW CAN THIS BE FAIR WHEN THEY ARE ALL BUILT THE SAME WAY. PLEASE MAKE THEM FIX ALL OF THESE DANGEROUS AUTOS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10760103 — an unverified report by a vehicle owner.
at 113,772 milesColumbus, GA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS 2000 JEEP LAREDO. THE CONTACT STATED THAT THE FUEL GAUGE FAILED AND THE FUEL SENSOR WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE FUEL GAUGE WOULD PROVIDE ERRONEOUS READINGS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 113,772.
NHTSA complaint #10560369 — an unverified report by a vehicle owner.
at 130,000 milesMarlboro, NJ
SEATS
TL* THE CONTACT OWNS A 2000 JEEP LAREDO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE SEAT FRACTURED AT THE FRAME MAKING DRIVING CONDITIONS UNSAFE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THE TRACK TO THE SEAT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY 2 YEARS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE CURRENT MILEAGE WAS APPROXIMATELY 165,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10503387 — an unverified report by a vehicle owner.
at 143,665 milesHillsdale, PA
SEATS
TL* THE CONTACT OWNS A 2000 JEEP LAREDO. THE CONTACT WAS DRIVING 45 MPH WHEN THE DRIVER'S SEAT SEPARATED FROM THE BASE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE WELDING OF THE DRIVER'S SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 143,665.
NHTSA complaint #10440886 — an unverified report by a vehicle owner.
at 30,000 milesLovely Sherman Oaks, CA
SEATS
TL*THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVERS SIDE SEAT MOUNT SHEERED OFF COMPLETELY AND THE SEAT WAS NO LONGER ATTACHED TO THE VEHICLE. THE DEALER MADE THREE ATTEMPTS TO DIAGNOSE THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 104,000 AND THE FAILURE MILEAGES WAS 30,000.
NHTSA complaint #10382826 — an unverified report by a vehicle owner.
at 87,000 milesBronx, NY
SEATS
DRIVER SIDE SEAT BROKE ON 2000 JEEP LAREDO. AFTER READING THE MANY COMPLAINTS FOR SAME PROBLEM. THIS SHOULD BE A RECALL. MAJOR SAFETY ISSUE.
NHTSA complaint #10372062 — an unverified report by a vehicle owner.
Eagle, ID
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE LAREDO. THE CONTACT WAS BRAKING FROM 35 MPH WHEN THE BRAKE PEDAL BEGAN TO ABNORMALLY PULSATE. THE DEALER REPLACED THE ROTORS AND BRAKE PADS. THE FAILURE CONTINUOUSLY RECURRED. THE CONTACT STATED THE ROTORS AND BRAKE PADS WERE REPLACED FOUR ADDITIONAL TIMES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 120,000.
NHTSA complaint #10347325 — an unverified report by a vehicle owner.
at 120,000 milesChicago, IL
SEATS
THE DRIVER'S SIDE SEAT OF MY 2000 JEEP GRAND CHEROKEE LAREDO BECAME DISLODGED FROM THE BRACKETS WHILE I WAS DRIVING. THIS CAUSED ME TO LOOSE CONTROL OF THE VEHICLE AND NEARLY CRASH INTO ONCOMING TRAFFIC. I INSPECTED THE VEHICLE ON THE SIDE OF THE ROAD AND DISCOVERED THAT THE RAILS ON THE BRACKETS HAD TORN APART. THESE SHOULD BE MADE OUT OF SOME TYPE OF DURABLE METAL BUT THEY BRACKETS ARE VERY POORLY CONSTRUCTED AND THE METAL IS NOT THICK ENOUGH TO HANDLE THE WEAR AND TEAR OF REGULAR USE. I LOOKED ON THE INTERNET FOR REPLACEMENT BRACKETS BUT, INSTEAD OF FINDING PARTS, I FOUND A SERIES OF COMPLAINTS BY DRIVERS WHO EXPERIENCED THE SAME PROBLEM WITH THEIR JEEP. THIS IS A SERIOUS PROBLEM THAT WAS CORRECTED IN THE NEWER JEEPS BUT IS STILL AN ISSUE FOR ANYONE WITH JEEP MODEL PURCHASED FROM 1998-2004.
NHTSA complaint #10312175 — an unverified report by a vehicle owner.
Kansas City, MO
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I TOO BROUGHT A JEEP CHEROKEE FROM A USED DEALERSHIP IN 2008, IT IS A 2000 4L 6I ALSO, SAME ISSUES, THE WEEK AFTER I BROUGHT THE CAR THE ENGINE BLEW, THE DEALER WOULD NOT COVER IT BECAUSE THEY SENT IT TO THEIR MECHANIC SHOP AND OF COURSE THE MECHANIC SHOP SAID IT WASN'T THE DEALERS FAULT, THEY TOLD ME THAT A ROCK HIT THE FAN AND PUT A SMALL HOLE IN THE ENGINE... I SPENT CLOSE TO 1200 GETTING THE ENGINE REBUILT. CAR RAN FOR A LITTLE WHILE THEN THE CHECK COOLANT LIGHT KEPT COMING ON, I HAD TO KEEP A BOTTLE OF COOLANT IN MY CAR AND THE COOLANT WOULD RUN OUT EVERY 2-3 WEEKS. THEN IN OCT THE ENGINE BLEW AGAIN, MY CAR IS CURRENTLY PARKED UNTIL I CAN FIND A LOW MILEAGE ENGINE TO REPLACE THE OLD ONE. I DO BELIEVE THAT THIS IS A FLAW IN THE DESIGN. MEANWHILE I AM STILL PAYING A CAR PAYMENT AND HAVING TO WORK TO GET MONEY TO FIX MY CAR...UGHHHH.
NHTSA complaint #10294460 — an unverified report by a vehicle owner.
Kansas City, MO
ENGINE AND ENGINE COOLING
I TOO BROUGHT A JEEP CHEROKEE FROM A USED DEALERSHIP IN 2008, IT IS A 2000 4L 6I ALSO, SAME ISSUES, THE WEEK AFTER I BROUGHT THE CAR THE ENGINE BLEW, THE DEALER WOULD NOT COVER IT BECAUSE THEY SENT IT TO THEIR MECHANIC SHOP AND OF COURSE THE MECHANIC SHOP SAID IT WASN'T THE DEALERS FAULT, THEY TOLD ME THAT A ROCK HIT THE FAN AND PUT A SMALL HOLE IN THE ENGINE... I SPENT CLOSE TO 1200 GETTING THE ENGINE REBUILT. CAR RAN FOR A LITTLE WHILE THEN THE CHECK COOLANT LIGHT KEPT COMING ON, I HAD TO KEEP A BOTTLE OF COOLANT IN MY CAR AND THE COOLANT WOULD RUN OUT EVERY 2-3 WEEKS. THEN IN OCT THE ENGINE BLEW AGAIN, MY CAR IS CURRENTLY PARKED UNTIL I CAN FIND A LOW MILEAGE ENGINE TO REPLACE THE OLD ONE. I DO BELIEVE THAT THIS IS A FLAW IN THE DESIGN. MEANWHILE I AM STILL PAYING A CAR PAYMENT AND HAVING TO WORK TO GET MONEY TO FIX MY CAR...UGHHHH.
NHTSA complaint #10294460 — an unverified report by a vehicle owner.
at 100,000 milesReading, PA
SEATS
FRONT SEAT BROKE OFF - NO ACCIDENT, JUST EVERYDAY USE.
NHTSA complaint #10285179 — an unverified report by a vehicle owner.
Fayette, AL
STRUCTURE
MY 2000 JEEP CHEROKEE LAREDO HAS BEEN SWAPPED-IT SEEMS TO BE A SIMPLE PROCEDURE FOR ONES IN MY AREA , THE VEHICLE PASSES AS THE ONE I PURCHASED BUT SEVERAL THINGS ARE DIFFERENT, I WOULD LIKE SOMEONE TO PLEASE LOOK INTO THIS MATTER. I HAVEN'T WENT TO THE POLICE ABOUT THIS MATTER, BECAUSE I NEED SOMEONE WITH THE KNOWLEDGE AND UNDERSTANDING OF THE SPECIFICS IN THIS MODEL/MAKE VEHICLE TO BE ABLE TO PROVE WHAT IS GOING ON WITH THE JEEPS IN MY AREA, I DON'T WANT TO BE DRIVING AROUND IN A STOLEN VEHICLE THAT THE VIN #S HAVE BEEN CHANGE ON, THIS VEHICLE IS NOT THE VEHICLE I PURCHASED, THE MAN AT THE DEALERSHIP EVEN REMEMBERS CERTAIN THINGS BEING DIFFERENT THAN THEY ARE NOW.
NHTSA complaint #10284113 — an unverified report by a vehicle owner.
at 49,000 milesBrandon, MS
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
I HAVE A 2000 JEEP GRAND CHEROKEE. THE DRIVER'S SIDE BRAKE LIGHT HAS NEVER WORKED SINCE I HAVE OWNED IT. I HAVE HAD IT "FIXED" SEVERAL TIMES BUT IT ONLY WORKS FOR A DAY OR TWO. I HAVE BEEN PULLED OVER BY THE POLICE AND HAD TO EXPLAIN IT WAS THE CAR. I HAVE NOTICED THAT JEEP'S AROUND THE SAME AGE AS MINE ALMOST ALL HAVE A MISSING BRAKE LIGHT. ALMOST ALL ARE ON THE DRIVER'S SIDE.
NHTSA complaint #10283533 — an unverified report by a vehicle owner.
at 80,000 milesBrandon, MS
ENGINE AND ENGINE COOLING
I HAVE A 2000 JEEP GRAND CHEROKEE. I HAVE AN ANTI-FREEZE LEAK. I HAVE HAD IT FIXED TWICE. I WISH I COULD TELL YOU WHAT WAS DONE BUT I KNOW VERY LITTLE ABOUT CARS. I AM CURRENTLY HAVING THE PROBLEM AGAIN. I WENT ON THE INTERNET TO FIND OUT WHAT IT COULD BE BUT ALL I FOUND WAS A LARGE NUMBER OF PEOPLE WHO HAVE SUNK TONS OF MONEY INTO FIXING THE PROBLEM ON THEIR 2000 JEEP GRAND CHEROKEES. I AM CURRENTLY ADDING ANTI-FREEZE DAILY.
NHTSA complaint #10283534 — an unverified report by a vehicle owner.
Micaville, NC
ENGINE AND ENGINE COOLING
I HAVE OWNED A 2000 JEEP CHEROKEE LAREDO FOR ABOUT 4 YEARS NOW AND I HAVE HAD TROUBLE WITH THE JEEP STALLING WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN ALL THE STEPS TO GETTING THE PROBLEM REPAIRED, I HAVE HAD A TECH PUT IT ON A TESTER, I REPLACED THE PARTS THAT THE TECH TOLD ME I NEEDED TO REPLACE BUT STILL THE JEEP STALLS AND NOW IT IS GETTING WORSE. I HAVE THREE CHILDREN THAT RIDE IN MY JEEP EVERYDAY TO AND MOST OF THE TIME FROM SCHOOL. I AM TERRIFIED THAT IT IS GOING TO STALL IN TRAFFIC AND MY CHILDREN ARE GOING TO BE INJURED OR WORSE. IF I OR A TECHNICIAN CANNOT FIGURE THE PROBLEM OUT WHAT ARE WE SUPPOSED TO DO. IN THIS ECONOMY PEOPLE JUST CANT GO OUT AND GET A NEW CAR. AND I CANT CONTINUE BUYING PARTS THAT I DON'T NEED. I FEEL LIKE CHRYSLER SHOULD FIX WHAT EVER THIS IS BECAUSE APPARENTLY IT IS JUST A WAY FOR PARTS STORES TO MAKE MONEY OFF OF PEOPLE.
NHTSA complaint #10279804 — an unverified report by a vehicle owner.
at 130,000 milesCovington, GA
EXTERIOR LIGHTING
THE BACK TAIL LIGHTS DON'T WORK ON MY 2000 LAREDO JEEP.
NHTSA complaint #10276008 — an unverified report by a vehicle owner.
Nahunta, GA
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM FAILURE. WINDOWS BEGIN FALLING DOWN SIMULTANEOUSLY, THEN THE VEHICLE BEGINS SHUTTING OFF FOR NO APPARENT REASON, THEN... YOUR GAUGES ON YOUR DASH (SPEEDOMETER, GAS GAUGE, BATTERY GAUGE, ETC) STOP WORKING. MAKING YOU UNABLE TO TELL YOUR SPEED. THEN YOUR VEHICLE WILL TURN OVER BUT NOT STAY CRUNK. I HAVE SPOKEN WITH ALOT OF PEOPLE WITH JEEP GRAND CHEROKEE'S AND IT HAS HAPPENED TO ALL OF THEM. ALL JEEPS BETWEEN THE YEAR MODELS OF 2000 THROUGH 2002.
NHTSA complaint #10269114 — an unverified report by a vehicle owner.
at 65,000 milesAltoona, PA
SEATS
TL*THE CONTACT OWNS A 2000 JEEP LAREDO. THE CONTACT STATED THAT THE BRACKETS AT THE BOTTOM OF THE DRIVER'S SEAT FAILED. THE SEAT IS VERY WOBBLY AND UNSTABLE. THE DEALER WOULD ONLY PROVIDE A REPAIR ESTIMATE. THROUGH RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS REGARDING THIS FAILURE. HE HAS ATTEMPTED TO FIND A USED SEAT AS A REPLACEMENT; HOWEVER, THE ONES HE FOUND WERE ALSO FAULTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 87,000.
NHTSA complaint #10267250 — an unverified report by a vehicle owner.
at 35,329 milesHenderson, KY
SEATS
FRONT SEAT BROKE WHILE DRIVING DOWN THE ROAD.
NHTSA complaint #10267130 — an unverified report by a vehicle owner.
at 88,000 milesSandy Hook, CT
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 JEEP LAREDO. THE CONTACT NOTICED THAT THE DIAL ON THE TEMPERATURE GAUGE DISPLAYED EXCESSIVE OVERHEATING. SHE TOOK HER VEHICLE TO A LOCAL REPAIR SHOP AND THE MECHANIC REPLACED THE RELAY (PART NUMBER 5017491AB). EVERY YEAR SINCE THE REPAIR, THE FAILURE HAS RECURRED AND MUST BE REPAIRED AGAIN. THE FAILURE MILEAGE WAS 88,000 AND CURRENT MILEAGE WAS 91,000.
NHTSA complaint #10266839 — an unverified report by a vehicle owner.