551 of the 2,330 complaints about the 2002 Jeep Liberty are about the airbag system — 24% of everything reported for this model year. Half of the failures with a mileage on record happened before 115,000 miles.
551
Complaints
109
Crashes
3
Fires
91
Injuries
Filed with NHTSA, in their own words.
AIR BAGS
A couple years ago I had the airbag light come on when you come to find out there was a recall on my jeep. I had it took to the dealership, they supposedly fixed it now my airbag light is back on.
NHTSA complaint #11655267 — an unverified report by a vehicle owner.
AIR BAGS
I HAVE A SAFETY RECALL THAT CANNOT BE FIXED ACCORDING TO TUNKHANNOCK AUTO MART AND SCRANTON DODGE. I'M EXPERIENCING ALL KIND OF MALFUNCTIONS DUE TO THE SENSOR BEING BAD I HAVE NO POWER, MY SHIFTING, FUEL ECONOMY ,HARD STARTS,EVERYTHING. THIS IS MY ONLY VEHICLE AND I NEED A VEHICLE UNTIL THIS IS RESOLVED
NHTSA complaint #11366855 — an unverified report by a vehicle owner.
AIR BAGS
MY VEHICLE SHOWS ZERO RECALLS SO IT HAD THE AIRBAG REPLACEMENT BUT THE AIRBAG LIGHT NOW COMES ON WHICH I THINK INDICATES THAT THE NEW AIRBAG HAS MALFUNCTIONED. IT SEEMS THEY STILL USED ANOTHER INFERIOR AIRBAG PRODUCT OR MAYBE DIDN'T ACTUALLY REPLACE THE OLD ONE. THE AIRBAG WARNING LIGHT COMES ON WHEN THE CAR IS CRANKED AND STAYS ON. THIS STARTED HAPPENING A FEW YEARS AGO SHORTLY AFTER THE AIRBAG "REPAIR" WAS MADE BY A DEALERSHIP AND THE AIRBAG WARNING LIGHT WILL SOMETIMES BE OFF AND SOMETIMES BE ON. I DON'T RECALL THE EXACT DATE THE REPAIR WAS MADE BUT , IT SEEMS IT WAS IMPROPERLY REPAIRED.
NHTSA complaint #11366624 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNSURE WHETHER THE FAILURE WAS DUE TO THE PASSENGER'S OR DRIVER'S SIDE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,129.
NHTSA complaint #11340473 — an unverified report by a vehicle owner.
AIR BAGS
AFTER A TIRE FAILURE AT 45MPH ON A PARKWAY VEHICLE DRIVER LOST CONTROL AND THE VEHICLE ROLLED 1 COMPLETE TIME. NO AIRBAGS DEPLOYED.
NHTSA complaint #11315852 — an unverified report by a vehicle owner.
AIR BAGS
THE HORN MEMBRANE HAS FAILED AND IT WILL REQUIRE THE ENTIRE STEERING WHEEL AIRBAG TO BE REPLACED OR I AM STUCK WITH NO HORN. THE HORN SHOULD NOT BE TIED TO THE AIRBAG. THEY WANT 1,500 DOLLARS TO REPLACE THE AIRBAG WITH THE HORN. TO DATE I AM WITHOUT A HORN. STILL NO WORKING HORN WHICH IS AN ALERTING DEVICE TO OTHER MOTORISTS
NHTSA complaint #11310700 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE ACCELERATING AT AN INTERSECTION, THE CONTACT'S NIECE DEPRESSED THE ACCELERATOR PEDAL AND THE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT'S NIECE SUSTAINED MINOR BURNS AND CUTS TO THE LEFT ARM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOT. BECAUSE A CRASH DID NOT OCCUR, THE CONTACT'S INSURANCE COMPANY DID NOT FILE A CLAIM OR CONDUCT AN INVESTIGATION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.
NHTSA complaint #11279054 — an unverified report by a vehicle owner.
AIR BAGS
I SEE THERE ARE TWO RECALLS IN MY VEHICLE - ONE FOR THE AIR BAGS AND SECOND FOR THE FUEL TANK HAVING POSSIBLE LEAKAGE. I LIVE ON AN ISLAND AND THE CLOSEST DEALER/REPAIR SHOP THAT COULD DO WORK IS IN ANOTHER TOWN THAT WOULD TAKE A WEEK LONG TRIP TO GET THERE BY BOAT, ETC. ANY SUGGESTIONS
NHTSA complaint #11220768 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 75 MPH, THE AIR BAG INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED A FEW SECONDS LATER. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 126,445.
NHTSA complaint #11219859 — an unverified report by a vehicle owner.
AIR BAGS
"TAKATA RECALL" I WAS HIT IN A HEAD ON COLLISION BY A DRUNK DRIVER AND MY AIRBAGS FAILED TO DEPLOY. MY KNEES WERE ALSO INJURED AND I WAS INFORMED THERE IS ALSO A RECALL ON MY JEEP FOR A KNEE PLATE. SEE ATTACHEMENTS. *DSY
NHTSA complaint #11180889 — an unverified report by a vehicle owner.
AIR BAGS
AIRBAG LIGHT COMES ON INTERMITTENTLY
NHTSA complaint #11119292 — an unverified report by a vehicle owner.
AIR BAGS
I AM FILING THIS TO GET SOME SORT OF HELP AND DIRECTION TO TAKE CARE OF THESE RECALLS ON THIS VEHICLE NHTSA NUMBER 13V-252.
NHTSA complaint #11090528 — an unverified report by a vehicle owner.
AIR BAGS
I WAS DRIVING ON A CITY STREET AND HIGHWAY WHEN MY UPPER AND LOWER ARMS AND BALL JOINTS JUST SNAPPED IN HALF ALSO THE WHOLE RIGHT SIDE OF THE VEHICLE HAS NO ELECTRICAL WORKING THE HORN DOESN'T WORK SO THE AIR BAGS DON'T WORK AND THE COMPANY I GOT THE VEHICLE FROM DISABLED MY CHECK ENGINE LIGHT SO I HAVE NO CLUE WHAT ELSE IS WRONG WITH THE VEHICLE THE COMPANIES NAME IS WHEELS OF SUCCESS THE OWNER IS [XXX] SHE REFUSES TO HELP ME I HAVE CALLED SENT EMAILS TEXT ETC NO RESPONSE I GOT THE VEHICLE FROM HER IN NOVEMBER 2016 I HAVEN'T HAD IT A YEAR AND I HAVE PAID FOR REPAIRS THAT SHOULD OF BEEN DONE BEFORE GETTING IT I HAVE PAID OUT MORE THAN THE COST OF VEHICLE THIS HAS HAPPENED TWICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11084868 — an unverified report by a vehicle owner.
AIR BAGS
NOTICED A SPLIT IN PASSENGER SIDE AIR BAG AFTER I BOUGHT USED CAR AIR BAG LIGHT CAME ON IN DASH .
NHTSA complaint #11062575 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY. I HAD THE R06/NHTSA 15V-046 RECALL FOR THE ORC COMPLETED ON 9/14/17 AND THE LIGHT STILL COMES ON.
NHTSA complaint #11023474 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AT WOODSTOCK GARAGE 601 N MAIN ST, WOODSTOCK, VA 22664 BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AS THE AIR BAG WARNING LIGHT STARTED ILLUMINATING AFTER THE REMEDY REPAIRS. THE CONTACT STATED THAT ONLY THE AIR BAG MODULE WAS REPLACED AND NOT THE FRONT SENSORS. THE VEHICLE WAS NOT TAKEN BACK TO WOODSTOCK GARAGE FOR AN AIR BAG WARNING LIGHT DIAGNOSIS/REPAIRS. THE CONTACT STATED THAT VEHICLE FAILED STATE INSPECTION AND WAS INFORMED TO HAVE THE FRONT IMPACT SENSORS REPLACED. THE VEHICLE WAS TAKEN TO MARLOW MOTOR COMPANY LOCATED AT 707 N COMMERCE AVE, FRONT ROYAL, VA 22630 (540) 635-4158 WHERE THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES AND THE CONTACT WAS INFORMED SHE WOULD HAVE TO PAY FOR THE FRONT IMPACT SENSORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ANY FURTHER ASSISTANCE AS THE VEHICLE WAS ALREADY SERVICED UNDER A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
NHTSA complaint #11018914 — an unverified report by a vehicle owner.
AIR BAGS
THE AIRBAG LIGHT COME ON AND OFF ON A REGULAR BASES AFTER STSRTING THE CAR
NHTSA complaint #11014853 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AROUND MARCH OF 2015. THE DEALER (MAJOR WORLD, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY, 11101) WAS CONTACTED AT 866-614-2884 AND STATED THAT THE EARLIEST THEY COULD ACCOMMODATE TO DIAGNOSE THE VEHICLE AND SCHEDULE AN APPOINTMENT WAS A MONTH AWAY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
NHTSA complaint #11012519 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO A LOCAL DEALER (JOHN GREENE CHRYSLER DODGE JEEP, LOCATED AT 910 JAMESTOWN RD MORGANTOWN, NC 28655). THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED A SCAR ON HER NECK AND BRUISES AND BURNS TO THE UPPER BODY. MEDICAL ATTENTION WAS PROVIDED BY THE CONTACT'S PRIMARY PHYSICIAN. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WERE NOT RESPONSIBLE. THE MANUFACTURER ADVISED THE CONTACT TO FOLLOW-UP WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #11010853 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO POAGE CHRYSLER DODGE JEEP, INC. (900 CLINIC RD, HANNIBAL, MO 63401 (573) 221-7313), BUT DIAGNOSTIC TESTING COULD NOT BE COMPLETED BECAUSE THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 174,000.
NHTSA complaint #11003191 — an unverified report by a vehicle owner.
AIR BAGS
AIRBAG LIGHT CONTINUES TO APPEAR ON AND OFF EVEN THOUGH RECALL M35 WAS PERFORMED. 06/17 ROTORS HAD TO BE REPLACED ALONG WITH BRAKE PADS. 04/15 PASSENGER SIDE FRONT WINDOW REGULATOR REPAIRED 04/13. NOT WORKING PROPERLY AGAIN. A/C CONDENSER REPLACED 04/13. NOT WORKING.
NHTSA complaint #10992632 — an unverified report by a vehicle owner.
AIR BAGS
MY ENGINE FAILED LIKE MOST PEOPLE WITH A 2002 ENGINE THAT I HAVE SPOKEN WITH. THIS WAS A BAD YEAR FOR THESE ENGINES SO I CAN NOT UNDERSTAND WHY THEY WERE NOT RECALLED. EVERY MECHANIC KNOWS THESE ENGINES WOULD FAIL FOR NO REASON.
NHTSA complaint #10991230 — an unverified report by a vehicle owner.
AIR BAGS
AIRBAG LIGHT RANDOMLY COMES ON AND OFF! AFTER I WENT TO THE DEALER FOR AIRBAG CONTROL MODULE NEEDED TO BE REPLACED DUE TO A RECALL, WHICH IS FREE REPAIR, BUT AFTER THE REPAIR, THE AIRBAG LIGHT IS OFF/ON THE DEALER SAID THAT I HAVE TO PAY $199 TO FIX THE DIAG.
NHTSA complaint #10985644 — an unverified report by a vehicle owner.
AIR BAGS
TAKATA RECALL NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V-046 RECALL DATE: JANUARY 27, 2015 MANUFACTURER RECALL NUMBER: R06 SUMMARY: THE AIRBAG SYSTEM OCCUPANT RESTRAINT CONTROL (ORC) MODULE MAY EXPERIENCE A FRONT AIRBAG AND/OR SEATBELT PRETENSIONER INADVERTENT DEPLOYMENT. SAFETY RISK: AN INADVERTENT AIRBAG DEPLOYMENT WHILE DRIVING COULD DISTRACT THE DRIVER AND CAUSE A CRASH WITHOUT WARNING. REMEDY: ALL INVOLVED VEHICLES MUST HAVE THE OCCUPANT RESTRAINT CONTROL (ORC) MODULE REPLACED. IF YOUR VEHICLE STILL HAS SAFETY RECALL M35 (12V-527) OR N13 (13V-040) IN THE "OPEN" STATUS, PLEASE SCHEDULE YOUR SERVICE APPOINTMENT WITH A CHRYSLER DEALER TO PERFORM THE REPAIR. IF YOU ALREADY HAD M35 (12V-527) OR N13 (13V-040) COMPLETED, RECALL R06 MUST STILL BE COMPLETED ONCE PARTS BECOME AVAILABLE. RECALL STATUS: RECALL INCOMPLETE
NHTSA complaint #10955367 — an unverified report by a vehicle owner.
AIR BAGS
I WAS DRIVING THE CAR ON THE MAIN ROAD AND ALL OF A SUDDEN THE PASSENGER SEAT AIRBAG DEPLOYED AND AFTER A MINUTE WHEN I WAS PULLING OFF THE ROAD THE AIRBAG ON MY SIDE DEPLOYED. THE COVER HIT MY ARMS AND IT CAUSED ME BRUISES AND BURNS. MY SISTER IN LAW GOT BRUISES ON HER STOMACH AND ON HER CHEST TOO. I DIDN'T KNOW THE CAUSE OF AIRBAG DEPLOYMENT IT JUST HAPPENED. - (RECALL RELATED INCIDENT) TS
NHTSA complaint #10954553 — an unverified report by a vehicle owner.
AIR BAGS
IN A HIGH SPEED, SERIOUS, HEAD ON COLLISION, NEITHER AIRBAG DEPLOYED ON 1/11/2017. MY VEHICLE WAS IN MOTION ON A HIGHWAY WITH A BEGINNING SPEED OF 55 MPH. I SAW THAT A CRASH WAS IMMINENT AND SLOWED DOWN SOME PRIOR TO IMPACT....UPDATED 02/07/17 *BF - (RECALL RELATED INCIDENT) TS
NHTSA complaint #10946688 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INTERNAL BRUISING TO THE CHEST AND A HEAD INJURY, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10946701 — an unverified report by a vehicle owner.
AIR BAGS
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 15 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE PASSENGER RECEIVED INJURIES TO THE KNEE AND FACE. MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10945751 — an unverified report by a vehicle owner.
AIR BAGS
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO COMPLETE OCCUPANT RESTRAINT CONTROL MODULE RECALL REPAIR DUE TO AGE/YEAR OF VEHICLE. *SMD
NHTSA complaint #10938148 — an unverified report by a vehicle owner.
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. UPDATED 02/15/2017
NHTSA complaint #10937692 — an unverified report by a vehicle owner.