114 of the
2,330 complaints about the 2002 Jeep Liberty are about the
body and structure — 5% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
81,325 miles.
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS TAKEN TO HAVE THE LOWER BALL JOINTS REPLACED, THE TECHNICIAN STATED THAT THE UPPER CONTROL ARM NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V119000 (SUSPENSION). THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10884501 — an unverified report by a vehicle owner.
Dawsonville, GA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10787697 — an unverified report by a vehicle owner.
BEE, VA
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATED 02/05/16*LJ UPDATED 02/10/16.*JB, UPDATED 03/23/18
NHTSA complaint #10778950 — an unverified report by a vehicle owner.
Centre Hall, PA
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V046000 (AIR BAGS) AND 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/12/15*LJ UPDATED 1/4/2016
NHTSA complaint #10763700 — an unverified report by a vehicle owner.
Chicopee, MA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE COULD NOT RECEIVE THE RECALL REPAIR BECAUSE THE REAR END OF THE FRAME WAS ROTTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10763089 — an unverified report by a vehicle owner.
Vallonia, IN
STRUCTURE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO VEHICLE HAS SEVERAL RECALL NOTICES. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE.
NHTSA complaint #10760552 — an unverified report by a vehicle owner.
Washington, DC
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V28000 (SUSPENSION), 09V119000 (SUSPENSION), 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE ), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
NHTSA complaint #10760996 — an unverified report by a vehicle owner.
Washington, DC
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 06V28000 (SUSPENSION), 09V119000 (SUSPENSION), 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE ), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
NHTSA complaint #10760996 — an unverified report by a vehicle owner.
Norfolk, VA
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10760667 — an unverified report by a vehicle owner.
Standish, ME
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V527000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10759544 — an unverified report by a vehicle owner.
at 160,000 milesDES Moines, IA
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE TECHNICIAN STATED THAT DUE TO EXCESSIVE RUST AND CORROSION THE RECALL REMEDY COULD NOT BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10746046 — an unverified report by a vehicle owner.
at 160,000 milesDubuque, IA
STRUCTURE:BODY
REAR LIFT GATE WINDOW UNLATCHES ON IT'S OWN, WHETHER THE VEHICLE IS RUNNING OR NOT. THE CHRYSLER SERVICE DEPARTMENT WAS WELL AWARE OF THE PROBLEM, AND TOLD ME THAT THE SWITCH IN THE LATCH CAN ACTIVATE ON IT'S OWN, AND THAT THE LATCH WOULD NEED TO BE REPLACED. PAID OVER $180 FOR A NEW SWITCH AND 5 MONTHS LATER, THE WINDOW IS POPPING OPEN ON ITS OWN AGAIN. BESIDES LETTING IN THE COLD IN THE WINTER, HEAT IN THE SUMMER, WE ARE ALSO EXPOSED TO EXHAUST FUMES WHEN THIS IS OPEN. IT'S CURRENTLY BEING HELD SHUT (BUT NOT SEALED) WITH A TIE STRAP.
NHTSA complaint #10743973 — an unverified report by a vehicle owner.
Wheeler, MI
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST; HOWEVER, THE CONTACT HAS BEEN WAITING FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10734060 — an unverified report by a vehicle owner.
Pacifica, CA
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER PLACED THE CONTACT ON A WAITING LIST SEVERAL MONTHS AGO AND HAD NOT HEARD ANYTHING. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DELIVER THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10733338 — an unverified report by a vehicle owner.
at 100,000 milesWaterford, PA
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED IN WARM WEATHER, THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS EACH TIME THE VEHICLE WAS STARTED IN WARM WEATHER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V5270000 (AIR BAGS), 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE), AND 15V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10730916 — an unverified report by a vehicle owner.
Fort Ashby, WV
STRUCTURE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO FUEL LEAK RECALL NOTICE AND VEHICLE FRAME CORROSION PROBLEMS. *SMD THE CONSUMER STATED WHEN THE PARTS FOR THE RECALL FINALLY ARRIVED, SHE WAS INFORMED THE RECALL COULD NOT BE PERFORMED BECAUSE THE FRAME WAS CORRODED. THE DEALER STATED TO REPAIR THE FRAME WOULD BE AN ADDITIONAL COST. RECALL # 13V252000.
NHTSA complaint #10702630 — an unverified report by a vehicle owner.
Aurora, CO
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10716001 — an unverified report by a vehicle owner.
at 161,990 milesCorpus Christi, TXCrash1 injured
STRUCTURE:BODY
I WAS DRIVING DOWN THE HIGHWAY AND I DON'T REALLY REMEMBER THE MOMENT BEFORE THE ACCIDENT BUT I LOST CONTROL OF MY CAR AND HIT THE MEDIAN BARRICADE HEAD ON AND FROM THERE MY CAR KEPT GOING ACROSS THE HIGHWAY OFF TO THE GRASS AREA. I WAS THE ONLY ONE INJURED AND TAKEN TO THE HOSPITAL. MY CAR IS RUINED AND I FACED A BROKEN NOSE, BACK, KNEE, KNOCK, HEAD, AND SHOULDER BRUSHING AND PAIN, AND NOW I KEEP HAVING A SHORT TERM MEMORY ON SOME OCCASIONS. I ALSO GET NAUSEATED WHEN K GET IN A VEHICLE AND GET TERRIFIED WHEN I'M WITH SOMEONE DRIVING DOWN THE STREET. I HAVE NO VEHICLE AT THE TIME, IT'S BEEN ALMOST TWO AND A HALF MONTHS AND I HAVEN'T HAD ANY HELP WITH ANYTHING. I AM A FULL TIME COLLEGE STUDENT WORKING A PART TIME JOB, MY SISTER OR BOYFRIEND HAVE TO TAKE ME TO WORK AND SCHOOL, IT'S GETTING PRETTY TIRING FOR THEM TO TAKE ME EVERYWHERE. I WORK ABOUT 15 MINUTES AWAY FROM MY HOME AND IT'S DIFFICULT FOR THEM TO TAKE ME WHEN THEY HAVE SCHOOL AND WORK ON THOSE DAYS. THE AIR BAGS IN MY JEEP DID NOT DEPLOY, IT WENT IN FOR THE RECALL AND YOU CAN LITERALLY SEE THE SENSORS, THE CLEARLY SHOULD HAVE DEPLOYED. MY JEEP HAD NO ENGINE OR AIR BAG CODES OF ANY KIND.. SO WHY DIDN'T THEY GO OFF?! I'M TERRIER THAT IM GOING TO LOOSE MY JOB AND NOT AFFORD TO PAY RENT OR BILLS.
NHTSA complaint #10711823 — an unverified report by a vehicle owner.
at 95,000 milesBrighton, CO
STRUCTURE
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER:12V527000 (AIR BAGS). THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/15/15
NHTSA complaint #10704451 — an unverified report by a vehicle owner.
Raleigh, NC
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 15V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10704274 — an unverified report by a vehicle owner.
Middle Island, NY
STRUCTURE
2002 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL. *SMD THE CONSUMER REFERENCED RECALL 15V046000, 12V527000 AND 13V252000.
NHTSA complaint #10702616 — an unverified report by a vehicle owner.
Vassar, MI
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE WARNING LAMP ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), 15V046000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10694435 — an unverified report by a vehicle owner.
at 140,462 milesMairne City, MI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THERE WAS CORROSION AROUND THE AREA WHERE THE HITCH WAS SUPPOSED TO BE ATTACHED AND THE CONDITION OF THE VEHICLE DID NOT SUPPORT PROPER INSTALLATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,462. UPDATED 5/11/15*CN THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND THE INSPECTOR TOOK PHOTOS. THE RECALL WAS CLOSED. THE VEHICLE WAS NOT REPAIRED. UPDATED 09/16/2015
NHTSA complaint #10694061 — an unverified report by a vehicle owner.
Overland Park, KS
STRUCTURE
COMPLAINT AGAINST CHRYSLER GROUP. RECALL N46/NHTSA 13V-252: RE: "THE FUEL TANK ON YOUR VEHICLE HAS A CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE." I HAVE CALLED CHRYSLER GROUP 1 X IN AUGUST 2014 (BEGINNING OF RECALL), NOVEMBER, JANUARY AND 02/16/15. THEY HAVE FAILED TO GET MY PARTS TO THE LOCAL DEALER IN A TIMELY MANNER, THEREFORE PUTTING ME AT RISK OF A REAR END COLLISION IGNITION OF FLAMES. I NEED THESE PARTS SENT TO MY LOCAL DEALER IMMEDIATELY. MY LOCAL DEALER IS ONLY GETTING PARTS AT THE RATE OF 5 PIECES PER WEEK, TO FIX THE MORE THAN HUNDREDS OF THOUSANDS OF CUSTOMERS. THAT IS CHRYSLERS FAULT. NOT THE DEALERS. I WAITED TO SPEAK W/CHRYSLER, ON THE PHONE FOR 1 HOUR & 25 MINUTES ON 02/16/15, TRYING TO GET THIS RESOLVED. IT WAS THE CUSTOMER SERVICE DEPT, FOR THIS PARTICULAR RECALL. I NEVER GOT TO SPEAK W/A LIVE PERSON. THIS IS UNACCEPTABLE. I NEED MY PARTS SENT TO MY LOCAL DEALER IMMEDIATELY. ...UPDATED 05/14/15 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 05/28/15*JB
NHTSA complaint #10683641 — an unverified report by a vehicle owner.
at 84,651 milesSAN Antonio, TX
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR AN UNRELATED REPAIR, THE TECHNICIAN DISCOVERED THAT THE REAR FRAME BOLTS WERE SEVERELY RUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 84,651.
NHTSA complaint #10682503 — an unverified report by a vehicle owner.
Mount Shaster, CA
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. UPDATED 02/18/15*LJ THE VEHICLE WAS REPAIRED. UPDATED 02/19/15
NHTSA complaint #10670161 — an unverified report by a vehicle owner.
Addison, IL
STRUCTURE
2002 JEEP LIBERTY - FLIP UP GLASS AND/OR REAR HATCH DOOR SOMETIMES DO NOT CLOSE DUE TO LOCK/LATCH PROBLEM.
NHTSA complaint #10670329 — an unverified report by a vehicle owner.
Carlsbad, CA
STRUCTURE
2002 JEEP LIBERTY. RECEIVED THREE RECALL NOTICES FOR VEHICLE NEEDING A TRAILER HITCH FOR SAFETY. HOWEVER, THE CONSUMER WAS UNSUCCESSFUL AT GETTING THE VEHICLE FIXED, DUE TO LACK OF PARTS.
NHTSA complaint #10661750 — an unverified report by a vehicle owner.
Tamarack, MN
STRUCTURE
TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT MENTIONED THAT THE DEALER ONLY VISUALLY INSPECTED THE REAR MOUNTING BOLTS AND FAILED TO REPLACE THEM. BOTH THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE SITUATION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10663361 — an unverified report by a vehicle owner.
Baltimore, MD
STRUCTURE
2002 JEEP LIBERTY TRAILER HITCH RECALL. CONSUMER UNABLE TO GET PART FOR VEHICLE THROUGH DEALER. RECALL HAS BEEN ISSUED. BUT, NO RESPONSE FROM THE CHRYSLER GROUP.
NHTSA complaint #10658447 — an unverified report by a vehicle owner.