2007 Jeep Liberty body problems

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The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the rear upper control arm. The vehicle was taken to an independent mechanic where it was diagnosed with corrosion on both sides and the rear control arms. The contact was informed that the rear control arms needed to be replaced. The vehicle was repaired. The contact stated that the failure had been persistent, and failure had occurred three times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.

NHTSA complaint #11561924 — an unverified report by a vehicle owner.

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Been over 30 days since vehicle was inspected for a recall that requires installing a tow hitch. Manufacturer will not provide an ETA for parts however I can go thru various other methods to obtain parts needed within a few days. Seems like manufacturer is stalling and not wanting to fix issue.

NHTSA complaint #11560767 — an unverified report by a vehicle owner.

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Underbody of car is so corroded that the vehicle could lose control.

NHTSA complaint #11436107 — an unverified report by a vehicle owner.

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AS YOU'RE ALL AWARE ABOUT THE CONSTANT AND PREDICTABLE WINDOW REGULATOR FAILURE ON PRETTY MUCH ALL JEEP LIBERTY'S CONTINUES TO THIS DAY. I REALIZE THE WARRANTY HAS BEEN EXTENDED AN ADDITIONAL SEVEN YEARS BUT THE REPLACEMENT PART HASN'T BEEN UPGRADED. MY JEEP HAS APPROXIMATELY 30,000 MILES ON IT AND THEY HAVE BEEN REPLACED OVER FIFTEEN TIMES. GRANTED THE WARRANTY PAID FOR ABOUT HALF OF THEM BUT I'M DISABLED AND LIVING ON SOCIAL SECURITY AND CAN'T AFFORD THIS DEFECT MUCH LONGER. I THOUGHT ABOUT SELLING IT BECAUSE IT'S OTHERWISE FLAWLESS HOWEVER, WORDS HAS GOTTEN AROUND AND THE RESALE I'M TOLD IS ABOUT 1,500 DOLLARS. AT THE MOMENT TWO OF MY WINDOWS ARE TAPED CLOSED. IF I HAD TO PAY FOR ALL THE REGULATORS THAT FAILED IT WOULD'VE COST APPROXIMATELY 9,000 DOLLARS. SINCE THE 7 YEAR EXTENSION HAS NOW EXPIRED I USUALLY HAVE TO REPLACE ONE ABOUT EVERY 3-4 MONTHS. AND, I ONLY PUT LESS THAN 1000 MILES A YEAR ON MINE. I MOST LIKELY WOULD HAVE TRADED IT IN FOR A NEW ONE BUT BECAUSE JEEP DECIDED THE MONEY THEY MADE WAS MORE IMPORTANT THAN CUSTOMER LOYALTY COUNT ME OUT AND THE MANY PEOPLE WHO ARE AWARE OF MY SITUATION FEEL THE SAME. I'M SURE YOU HEARD ABOUT THIS SEVERAL MILLION TIMES BY NOW MY COMPLAINT WILL BE TRANSFERRED TO YOUR SPAM MAIL FOLDER. DO AS YOU PLEASE AND ME AND EVERYONE WHO'S AWARE OF THIS WILL DO THE SAME.

NHTSA complaint #11220767 — an unverified report by a vehicle owner.

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LOST CONTROL OF BACK END OF VEHICLE , WHILE DRIVING HOME ON A CITY STREET. BROUGHT IT TO A MECHANIC, HE PUT IT ON LIFT AND THERE WAS EXTENSIVE CORROSION ON THE METAL ARMS HOLDING THE FRAME UP.

NHTSA complaint #11194692 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE BODY OF THE VEHICLE MADE ABNORMAL WHINING NOISES WHEN DRIVING OVER BUMPS IN THE ROAD. THE CONTACT NOTICED THAT THE LOWER FRAME AND CONTROL ARM WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL AND SHOULD BE TAKEN TO A DEALER. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 97,000. *BF. CONSUMER WAS TOLD BY THE REPAIR SHOP THE FRONT CROSS MEMBER SUB-FRAME WAS BROKEN. CAR MILES WERE UNDER 10,000 AND THE WAS OVER 10 YEARS OLDS. CONSUMER CALLED THE JEEP CORPORATE OFFUCE ON 3/13/19. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11186596 — an unverified report by a vehicle owner.

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THIRD BRAKE LIGHT RUST, DUE TO POOR SEAL AND DESIGN. COST HUNDREDS OF DOLLARS IN REPAIRS, WHICH IS SILENT UNTIL THE LIGHT FALLS OUT AND DAMAGE IS BEYOND A SIMPLE REPAIR. I WAS ALERTED TO THIS BY THE AUTO BODY SHOP, THAT TOLD ME IT WAS COMMON IN JEEP LIBERTY, AND DID MY RESEARCH. WE ARE THE ONLY OWNERS, AND IT HAS GOOD SERVICE RECORDS. SPEND HALF OF IT'S TIME PARKED IN A GARAGE, WHY IS THIS A ISSUE. WHY ARE MANY JEEP OWNERS HAVING THIS ISSUE. JEEP IS BEING REPAIRED LIGHT FELL OUT, THEREFORE MAKING IT UNSAFE TO DRIVE. I WILL HAVE A BILL FOR REPAIR AT COMPLETION. MY HUSBAND WAS LEAVING OUR DRIVEWAY WHEN THE LIGHT WAS NOTICED HANGING, BEFORE IT COULD FALL OUT IN TRAFFIC.

NHTSA complaint #11104611 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DOOR UNLATCHED AND LIFTED UP THE GLASS WINDOW. AS A RESULT, THE GATE OPENED AND DID NOT CLOSE. THE "GATE OPEN" INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.

NHTSA complaint #11096604 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR LIFTGATE AND THE REAR DOOR LATCH FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

NHTSA complaint #11094129 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE SKY SLIDER SUDDENLY PEELED BACK AND WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT WAS NOT PART OF A RECALL. THE SKY SLIDER NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10949112 — an unverified report by a vehicle owner.

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I WAS AWAKENED BY POLICE STATING THAT MY HORN HAD BEEN SOUNDING FOR APPROXIMATELY 30 MINUTES. I DISCOVERED THAT THE DRIVER'S SIDE FLOOR COMPARTMENT AND FUSE BOX WERE SOAKING WET. I TOOK THE CAR TO THE DEALER WHO STATED WATER WAS LEAKING INTO THE CAR BECAUSE THE SUNROOF HAD A SIGNIFICANT GAP IN THE L/R SUNROOF GLASS; GAP WAS NOT CAUSED BY DAMAGE. THE GAP WAS NOT REPAIRABLE; THE FIX WAS TO TAPE OFF THE OUTSIDE OF THE SUNROOF. THIS STILL LEAVES THE POSSIBILITY THAT WASTER CAN GET INTO THE INNER FUSE BOX AND POSSIBLY CAUSE A SHORT OR A FIRE.

NHTSA complaint #10918716 — an unverified report by a vehicle owner.

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TOOK VEHICLE IN FOR N46 RECALL. THEY STATED THAT THERE WAS LEVEL 5 CORROSION, CANNOT COMPLETE THE RECALL. AFTER REVIEWING THE INFORMATION AND REVIEWING CHRYSLERS DETAILED WORK INSTRUCTIONS FOR THE FIX WITH PICTURES OF THE VARIOUS LEVELS OF CORROSION (SEE PAGE 8 IN RCRIT-13V252), THINGS DIDN'T MAKE MUCH SENSE. I CALLED THE DEALER BACK AND THEY STATED THE THREADS NOT THE FRAME HAD LEVEL 5 CORROSION. FURTHER IN ON PAGE 10-11 IT TALKS ABOUT REPLACING THESE STUDS IF THEY ARE CORRODED. THEY OFFERED NO REMEDY FOR THE SITUATION OR CORRECTION NEEDED TO PREPARE THE THREADED STUD, THEIR INSTRUCTIONS SAY TO REPLACE ANYWAY. I'M LEFT WITH AN UNSAFE VEHICLE TO TRANSPORT MY FAMILY IN. ATTACHED ARE THEIR DETAILED INSTRUCTIONS AS WELL AS A PICTURE OF THE AREA IN QUESTION.

NHTSA complaint #10908559 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #10818190 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

NHTSA complaint #10763670 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE THE VEHICLE WAS AT THE DEALER TO BE SERVICED UNDER A MANUFACTURER TOW HITCH RECALL, THE TECHNICIAN STATED THAT THE RECALL REMEDY COULD NOT BE PERFORMED DUE TO SEVERE CORROSION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,753.

NHTSA complaint #10748728 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT AN AFTERMARKET TOW HITCH WAS PREVIOUSLY INSTALLED ON THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE DEALER REFUSED TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10748265 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WINDOW FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW WAS REPAIRED. THE CONTACT MENTIONED THAT ALL THE WINDOWS WERE REPLACED ON THE VEHICLE ON NINE SEPARATE OCCASIONS. ALSO, THE CONTACT STATED THAT A RUBBER PLUG ALSO FAILED WHICH ALLOWED WATER INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE RUBBER PLUG WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATLEY 60,000. *BF UPDATED 9/21/2015

NHTSA complaint #10724557 — an unverified report by a vehicle owner.

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N46 SAFETY RECALL - I WAS ADVISED BY INDIAN TRAIL CHRYSLER DODGE JEEP THAT RECALL COULD NOT BE PERFORMED DUE TO CORROSION OF FRAME. WHAT, IF ANYTHING, CAN I DO TO INSURE THE SAFETY OF MY VEHICLE.

NHTSA complaint #10712250 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON MAY 18, 2015. UPDATED 07/09/15

NHTSA complaint #10704940 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE RECALL WAS COMPLETED ON MAY 22, 2015. UPDATED 06/11/15

NHTSA complaint #10704990 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM) IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15

NHTSA complaint #10703595 — an unverified report by a vehicle owner.

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2007 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER STATED THE DEALER REFUSED TO ADDRESS THE MATTER IN A REASONABLE TIME. THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE.

NHTSA complaint #10680220 — an unverified report by a vehicle owner.

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2007 JEEP LIBERTY SAFETY RECALL-TRAILER HITCH REIMBURSEMENT. *MW THE CONSUMER STATED CHRYSLER DENIED HIS REQUEST FOR REIMBURSEMENT FOR THE TRAILER HITCH HE HAD INSTALLED.

NHTSA complaint #10660627 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-03-15 *BF THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. UPDATED 02/18/15*JB ...UPDATED 05/14/15 *BF UPDATED 05/17/2017

NHTSA complaint #10670602 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10663565 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10663571 — an unverified report by a vehicle owner.

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CHRYSLER JEEP SAFETY RECALL NOTIFICATION THE FUEL TANK ON YOUR VEHICLE HAS A SMALL CHANCE OF EXPERIENCING A FUEL LEAK DURING CERTAIN TYPES OF REAR END COLLISIONS. *MW THE CONSUMER STATED IT HAS BEEN OVER A YEAR SINCE SHE RECEIVED THE RECALL, AND THE PARTS WERE STILL NT AVAILABLE. RECALL# 13V252000.

NHTSA complaint #10658510 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10663224 — an unverified report by a vehicle owner.

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13V252000 AS PER THIS RECALL I RECEIVED A LETTER 7 MONTHS AGO THAT JEEP , CHRYSLER WOULD CONTACT ME WHEN THE HITCH WAS AVAILABLE. LAST MONTH I RECEIVED A LETTER TO CONTACT THE DEALER.I DID THIS , THEN I FIND OUT THIS PART IS BACKORDERED. AFTER CONTACTING THE DEALER AND CHRYSLER I HAVE NO ANSWER. NOW I AM FILING A COMPLAINT WITH YOU . IN A PRESS RELEASE CHRYSLER SAID FEW PEOPLE ARE COMING IN AND THE PART IS AVAILABLE. SOMETHING IS WRONG HERE AND MY I FEEL UNSAFE IN THIS PRODUCT AND DO NOT TRUST THIS COMPANY !.

NHTSA complaint #10662241 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE CONTACT WAS ON A WAITING LIST AND THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA complaint #10658907 — an unverified report by a vehicle owner.