FaultScore

2012 Jeep Liberty transmission problems

34 of the 552 complaints about the 2012 Jeep Liberty are about the transmission — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 56,000 miles.

C

34

Complaints

3

Crashes

0

Fires

3

Injuries

Exactly what failed

Power Train 33 97.1%
Clutch Assembly 1 2.9%

Transmission & Drivetrain across every Jeep Liberty year

2002 91 17.8%
2003 65 12.7%
2004 55 10.7%
2005 98 19.1%
2006 76 14.8%
2007 41 8.0%
2008 30 5.9%
2010 12 2.3%
2011 10 2.0%
2012 34 6.6%

What owners said

Filed with NHTSA, in their own words.

Milford, OH

POWER TRAIN

The vehicle gears slipped into neutral but back to drive without assistance on my part. Once at a stop sign when I resumed driving. Once turning a corner. Once getting ready to back up. / I took it to have the transmission fluid level checked and it checked out ok. There have been no transmission recalls reported on the 2012 Jeep Liberty. The pan and filter had had a leak and was replaced a couple of weeks before this slippage happened

NHTSA complaint #11621238 — an unverified report by a vehicle owner.

at 95,000 miles Dayton, OH

POWER TRAIN

The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal wobbling coming from the front end of the vehicle. Additionally, there were several unknown warning lights illuminated. The contact drove the vehicle to the local tire shop where the four tires were replaced and an alignment was performed; however, the failure persisted. The contact stated that several days later while driving at an undisclosed speed, the gear shifter seized, and the vehicle turned off unintendedly. The contact pulled over to the side of the road, parked, and inspected the vehicle. The contact called a local mechanic who drove to the scene to diagnose the vehicle. The contact was informed that the VCM software needed to be updated. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 95,000.

NHTSA complaint #11617342 — an unverified report by a vehicle owner.

San Luis Obispo, CA 1 injured

POWER TRAIN

MY JEEP HAS BEEN BACK TO DEALER FOR OVER 23 SERVICES FROM RECALLS, DEFECTIVE PARTS, ALTERED PARTS, ENGINE, TRANSMISSION, REAR END, BRAKING AND MANY MORE ISSUES TO INCLUDE SHARP ITEMS PUSHES THRU SEATS HARMING PEOPLE

NHTSA complaint #11552038 — an unverified report by a vehicle owner.

Indpls, IN

POWER TRAIN

Transmission burnt out after only 128,000 miles. Got code 0869 and took to two auto shop and both saw d transmission needed replaced.

NHTSA complaint #11521618 — an unverified report by a vehicle owner.

at 120,000 miles Dallas, TX

POWER TRAIN

.The contact owns a 2012 Jeep Liberty. The contact stated that while driving at 70 MPH, the vehicle delayed getting up to speed while making abnormally loud sounds. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond and stalled while making a turn. The check engine warning light and other unknown warning lights were illuminated. The contact veered to the side of the road but could not restart the vehicle after several attempts. The vehicle was towed to the contact's residence. Then, the vehicle was towed to an independent transmission specialist, where it was diagnosed that the transmission torque converter needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11451004 — an unverified report by a vehicle owner.

San Antonio, TX

POWER TRAIN

My heater takes 45-60 mins to heat up my car, and it doesn’t blow full force when it’s on the highest setting. On cold days I literally have to start my car up 45 before I need to leave just to have a slight warmth inside. Once I’m moving, it barely blows any heat through the vents. The highest setting feels like it’s on the lowest setting.

NHTSA complaint #11450106 — an unverified report by a vehicle owner.

at 76,000 miles N Charleston, SC Crash 3 injured

POWER TRAIN

I WAS HIT ON MY PASSENGER FRONT, WHILE ATTEMPTING TO CROSS INTO A PARKING LOT, SO HARD UNTIL MY TIRE ROD BENT AT A 90* ANGLE. MY PASSENGER AIRBAG DIDN'T DEPLOY. NONE OF MY AIRBAGS DEPLOYED. THERE WAS NO BLIND SPOT WARNING. EVEN AFTER THE IMPACT, THERE WAS NO ALARM OR NOTIFICATION OF THE DAMAGE, AS THE FIREMEN WERE ATTEMPTING TO DRIVE MY CAR OUT OF THE ROAD.

NHTSA complaint #11377617 — an unverified report by a vehicle owner.

at 87,000 miles Rockville, RI

POWER TRAIN

I EXPERIENCED RAPID UNINTENDED ACCELERATION WHEN STARTING UP SLOWLY FROM A COMPLETE STOP, RESULTIMG IN THE VEHICLE LEAPING A CURB AND STRIKING A STOP SIGN, SCRAPING THE SIDE OF THE VEHICLE.

NHTSA complaint #11343829 — an unverified report by a vehicle owner.

at 130,000 miles Fort Gratiot, MI

POWER TRAIN

ON 3 /2/2019 WENT TO BACK OUT OF MY DRIVEWAY PUT IN REVERSE DIDN'T MOVE I ASSUMED IT WAS THE LINKAGE. SO I HAD TOWED TO TRANSMISSION SHOP NEAR MY HOUSE. GOT A CALL TODAY SAYING THE LINKAGE CABEL WAS ROUTED THE WRONG WAY IN SUCH AWAY THAT HE CANT EXPLAIN WHY THAT WOULD BE. I'VE NEVER HAD MAJOR WORK DONE TO BESIDE YOUR NORMAL OIL CHANGES.

NHTSA complaint #11315910 — an unverified report by a vehicle owner.

at 62,000 miles Georgetown, TX

POWER TRAIN

VEHICLE IS ATTRACTIVE AND FUNCTIONAL. AIR BAGS PROBABLY SAVED THE WIFE'S LIFE IN A T BONE ACCIDENT. THE AIR CONDITIONER AND HEATER WORK GREAT. THERE IS TOO MUCH PLASTIC...EVERYWHERE! SEATS ARE UNCOMFORTABLE ON LONG TRIPS. WATER PUMP LOCKED UP WITH JUST OVER 50K MILES. TRANSMISSION IS SELF DESTRUCTING AT 62K MILES THIS MONTH. IT SEEMS THE TRANSMISSION HAS NO DIP STICK FOR THE OWNER TO CHECK THE FLUID. IF IT DID THE TRANSMISSION PROBLEM COULD HAVE BEEN NOTICED SOONER. NOW WE MUST PAY FOR A TRANSMISSION AND LABOR BECAUSE IT IS OUT OF WARRANTY, $4K! THE VEHICLE GETS REGULAR USE IN COUNTY, CITY AND HIGHWAY TRIPS. ON NICE PAVED TEXAS ROADS. IT IS WELL MAINTAINED AND ONLY DRIVEN BY TWO ADULTS, AGE 72.I BELIEVE THERE IS A QUALITY ISSUE WITH THE DRIVETRAIN PARTS. WE HAVE OWNED OTHER JEEPS. THEY HAD THE OLD RELIABLE INLINE 6CYL ENGINE AND THREE SPEED TRANSMISSION. VERY RELIABLE.

NHTSA complaint #11282769 — an unverified report by a vehicle owner.

at 50,000 miles Rome, NY

POWER TRAIN

TL* THE CONTACT'S DAUGHTER OWNS A 2012 JEEP LIBERTY. WHEN THE CONTACT'S DAUGHTER PARKED THE VEHICLE IN THE GARAGE, AN OIL LEAK WAS NOTICED UNDER THE VEHICLE. THE CONTACT WAS UNAWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO VICTORY CHRYSLER DODGE JEEP RAM (LOCATED AT 5827 ROME-TABERG RD, ROME, NY 13440, 315-337-0512) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PAN AND OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

NHTSA complaint #11256433 — an unverified report by a vehicle owner.

at 255,000 miles Novi, MI

POWER TRAIN

I HAD TO HAVE MY RF HUB BEARING REPLACED 3 TIMES. MY VEHICLE WAS PURCHASED NEW. THE FIRST TIME MILAGE WAS AROUND 75000 MILE SECOND WAS AT ABOUT 150 AND AGAIN AROUND 255 ITS APPEARS ONCE A YEAR. I AM NOW HAVING PROBLEMS WITH LEAKS. MY TRANSMISSION IS LEAKING, WATER PUMP LEAKING AND OIL ALL AT ONCE. GOING IN FOR INSPECTION TODAY. STARTED WITH TRANS LEAK FOLLOWED BY THESE OTHER LEAKS. I NOTICED THE VEHICLE WAS LEAKING TRANS FLUID AND IT WAS JERKING HESITATE TO GO INTO GEAR. ADDED TRANS FLUID WAS FIND BUT FOUND MYSELF ADDING MORE FLUID WITHIN NEXT 2 DAYS SO I KNOW IT HAS TO BE CHECKED OUT. NOW THE VEHICLE IS RUNNING HOT MY RESERVOIR WAS NOT AT MAX SO I FILLED IT UP. NEEDLE STARTED GO UP TO HOT MARK BUT DID NOT GET HOT NO SMOKE NOTHING. WOULD GO BACK DOWN AS LONG AS I WAS DRIVING. CHECKED TODAY ENDING OIL AND IT IS LOW. JUST HAD OIL CHANGE OVER A MONTH AGO. WILL KEEP YOU INFORMED AFTER INSPECTION. MY VEHICLE IS NOW AT 255 THOUSAND MILES. I HAVE HAD REGULAR MAINTENANCE.

NHTSA complaint #11245394 — an unverified report by a vehicle owner.

at 57,516 miles Lake Grove, NY

POWER TRAIN

MY WIFE INFORMED ME ON FRIDAY EVENING 04/19/19 A WARNING LIGHT WAS ON VEHICLE. TOOK TO MY MECHANIC 8:00AM ON SATURDAY 04/20/2019 ONCE VEHICLE REACHES CRUISE SPEED IT HUMS & PULLS BACK SPEED. MY MECHANIC TOLD ME FAULTY CODE READ TRANSMISSION SOLONOID A. I THEN TOOK VEHICLE TO BROWNS JEEP IN MEDFORD, NY AT 9:15AM SATURDAY 04/20/19. ON TUESDAY AFTERNOON 4:30PM BROWNS JEEP IS TELLING ME THAT VEHICLE NEEDS REAR DIFFERENTIAL. INFORMED ME COST OF PARTS ALONE COULD BE OVER $1700. TECHNICIAN WENT HOME & WON'T WRITE UP UNTIL WEDNESDAY MORNING. VEHICLE HAS ONLY 57,561 MILES. VEHICLE WAS PURCHASED NEW AT BROWNS JEEP ON 01/14/2013.

NHTSA complaint #11203207 — an unverified report by a vehicle owner.

at 43,000 miles South Euclid, OH

POWER TRAIN

IN DEC 2018, MY VEHICLE HAD BEEN PARKED IN MY GARAGE FOR ABOUT 3 WEEKS AND WHEN I WENT TO DRIVE IT, IT DID NOT MOVE ONCE I PUT IT IN REVERSE. I LOOKED UNDERNEATH AND THERE WAS TRANSMISSION FLUID ON THE GROUND. I HAD MY JEEP TOWED AND MY MECHANIC STATED THAT THE TRANSMISSION PAN WAS RUSTED OUT AND SENT ME A PICTURE. HAD MY TRANSMISSION PAN REPLACED AND MY JEEP ON HAD A LITTLE OVER 43,000 MILES.

NHTSA complaint #11171310 — an unverified report by a vehicle owner.

at 46,300 miles South Euclid, OH

POWER TRAIN

I WAS DRIVING MY VEHICLE ON THE STREET WHEN MY CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED TO RUN ROUGH AND THEN THE ENGINE LIGHT STARTED FLASHING. I PARKED IT ON A SIDE STREET AND HAD IT TOWED TO MECHANIC. I WAS TOLD THAT THE 3 & 5 CYLINDER WAS MISFIRING. CODE P0303 & P0305 HAD TO HAVE SPARK PLUGS REPLACED ALONG WITH BOOTS & WIRES. MY VEHICLE ONLY HAS A LITTLE OVER 46,000 MILES.

NHTSA complaint #11171191 — an unverified report by a vehicle owner.

at 50,000 miles Elizabeth City, NC

POWER TRAIN

AT 50 THOUSAND MILES ON MY VEHICLE A MAINTAINANCE TECHNICIAN NOTICED TWO MISSING BOLTS IN THE FRONT COUPLING OF THE REAR DRIVE SHAFT. THERE WERE ALSO LOOSE BOLTS IN THE REAL COUPE LONG. A CALL TO CHRYSLER CUSTOMER CARE REVEALS THAT THE COMPANY WILL NOT PAY FOR THIS REPAIR. HAD THE DRIVE SHAFT COME LOOSE AT HIGHWAY SPEED IT WOULD HAVE CAUSED CATASTROPHIC LOS OF LIFE, LIMB OR PROPERTY. THIS PROBLEM NEEDS TO BE ADDRESSED AS A NATIONAL RECALL. THE CHRYSLER CUSTOMER CARE COMPLAINT NUMBER IS 578 216 92.

NHTSA complaint #11166327 — an unverified report by a vehicle owner.

at 56,000 miles PGH, PA

POWER TRAIN

THE 2012 JEEP LIBERTY ONLY HAS 56K THOUSAND MILE AND TRANSMISSION PAN WAS LEAKING AND RUSTING. HOW IS THIS POSSIBLE AND WHY ISN'T THIS A SAFETY HAZARD/PRODUCT DEFECT. THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS ISSUE. THE OIL PAN ALSO SHOWING SIGNS OF RUSTING AS WELL. WHEN THE VEHICLE IS HOT AND LEAKING FLUID IS THIS NOT A SAFETY ISSUE.

NHTSA complaint #11161736 — an unverified report by a vehicle owner.

at 56,000 miles Walton, IN

POWER TRAIN

TRANSMISSION PAN LEAKING AT 56,000 MILES. NO WAY TO CHECK FLUID LEVEL FOR NOVICE. NO WARNING LIGHT FOR LOW FLUID LEVEL, PULLING OUT INTO TRAFFIC, CAR NO LONGER MOVES STALLING IN ON COMING TRAFFIC. OPEN FURTHER INVESTIGATION, PAN RUSTED WAS SEEPING TRANS FLUID UNDER CARRIAGE SOAK, NO SMOKE FROM EXHAUST BURNING AS SHORT TRIPS. LONG TRIP FIRE HAZARD DUE TO CAT. AND HOT EXHAUST. THIS IS VERY PREMATURE TO RUST OUT. MANY COMPLAINTS ACROSS THE INTERNET AND JEEP FORUMS.

NHTSA complaint #11103962 — an unverified report by a vehicle owner.

at 45,000 miles Delray Beach, FL

POWER TRAIN

I HAVE HAD 3 TRANSMISSION BREAKDOWNS IN THE LAST 6 MONTHS.9/23/17, 12/6/17 AND 3/9/18. THE REPAIRS WERE DONE AT THE SAME DEALERSHIP. AUTONATION CHRYSLER DODGE JEEP RAM OF PEMBROKE PINES, 13601 PINES BLVD. PEMBROKE PINES, FL. 33027. IN EACH INCIDENT THE TRANSMISSION CUTOFF AND WOULD NOT ENGAGE ABOVE 2ND GEAR. THIS LAST TIME IN MARCH THE DEALERSHIP HAS HAD MY VEHICLE FOR 2 WEEKS AND JUST STATED THAT IT WAS A FAULTY PART. I DO NOT BELIEVE IT IS THE PART. SOMETHING IN THE TRANSMISSION IS MAKING THE PARTS FAIL. THEY REFUSE TO FIX THE TRANSMISSION AND WANT ME TO RISK DRIVING AGAIN KNOWING THAT THIS PART HAS FAILED 3 TIMES ALREADY IN 6 MONTHS. I AM A 56 YEAR OLD MALE WITH POOR EYESIGHT. THIS PART FAILURE HAS HAPPENED TO ME TWICE WHILE DRIVING ON THE HIGHWAY ALMOST CAUSING AN ACCIDENT BOTH TIME. I HAVE ALSO CONTACTED JEEP AND BEEN ASSIGNED A CASE # 33606208. I HAVE HAD TO RENT A VEHICLE TO CONTINUE TO WORK AND AM ALREADY OUT OF POCKET $468.34 IN THE LAST WEEKS. THE DEALERSHIP REFUSES TO GIVE ME A LOANER. I DO NOT BELIEVE MY CAR IS SAFE TO DRIVE BASED ON THE 3 BREAKDOWNS OF THE SAME PARTS IN THE LAST 6 MONTHS YET THE DEALERSHIP REFUSES TO REPLACE THE TRANSMISSION WHICH IS THE CAUSE OF THE BREAKDOWN. I HAVE UPLOADED THE BILLING FROM THE PREVIOUS 2 BREAKDOWNS. I NEED YOUR HELP TO INVESTIGATE THIS ISSUE FOR ME AS I AM TERRIFIED TO DRIVE THIS VEHICLE WITHOUT THE TRANSMISSION BEING CORRECTED. I FEEL I AM IN DANGER OF AN ACCIDENT.. THIS PART WILL CONTINUE TO BREAKDOWN AS EVIDENCED FROM THE REPEATED REPAIRS. THIS MAY BE SYSTEMIC IN OTHER JEEPS. PLEASE HELP ME.

NHTSA complaint #11080926 — an unverified report by a vehicle owner.

at 38,100 miles Ipswich,, MA

POWER TRAIN

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT NOTICED THAT THE TRANSMISSION PAN WAS FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 38,100. *BF

NHTSA complaint #11063129 — an unverified report by a vehicle owner.

at 69,000 miles Chase City, VA

POWER TRAIN

THE AIRBAG LIGHT HAS GONE ON AND OFF WHEN DRIVING THEN WENT BACK ON AND HAS STAYED ON. THE CAR WAS MAKING A HUMMING NOISE AND HESITATED ON ACCELERATION. HAD TO REPLACE FUEL PUMP DUE TO BARRING LOSE, REPLACE SPARK PLUGS - COST $787.00

NHTSA complaint #11047450 — an unverified report by a vehicle owner.

at 50,000 miles Westfield, NY

POWER TRAIN

WHILE DRIVING MY JEEP I WILL PRESS MY GAS PEDAL AND WILL EITHER GO 20MPH OR NOT MOVE. THE RPM GO UP BUT WILL BARELY MOVE. IN ORDER TO GET IT TO STOP I HAVE TO SHUT OFF JEEP AND RESTART IT AND THEN IT WORKS FINE. ALSO CHECK ENGINE LIGHT CAME ON WITH A CODE P0869. TOOK BACK TO DEALERSHIP SHOWED THEM THE CODE AND VIDEO OF WHAT MY JEEP IS DOING. THEY SAID THERE WAS NOTHING THEY CAN DO UNLESS IT HAPPENS WHEN THEY HAVE IT. IT'S BEEN TO THE DEALERSHIP 5 TIMES. DOES ANYONE HAVE ANY IDEA WHAT MY CAUSE THIS PROBLEM?

NHTSA complaint #11034216 — an unverified report by a vehicle owner.

at 36,000 miles Bohemia, NY

POWER TRAIN

SEVERE CORROSION ON BOTH OIL PAN AND TRANSMISSION PAN. THIS VEHICLE IS LESS THAN 5 YEARS OLD WITH ONLY 36,000 MILES. LOSS OF EITHER FLUID COULD CAUSE ENGINE - TRANSMISSION FAILURE ON A HIGHWAY LEADING TO AN UNSAFE SITUATION.

NHTSA complaint #11030156 — an unverified report by a vehicle owner.

at 150,000 miles Beaufort, SC Crash

POWER TRAIN

I PLACED THIS VEHICLE'S AUTOMATIC TRANSMISSION SHIFTER, WITH THE ENGINE RUNNING INTO THE PARK POSITION ON 05/20/17 AT APPROX. 12:15 AM. I SAT IN THE VEHICLE FOR A FEW MINUTES. I EXITED DRIVERS SIDE, CLOSED THAT DOOR AFTER PLACING PATROL ITEMS ONTO THE FRONT SEAT. I MOVED TO PASSENGER FRONT DOOR, OPENED IT AND AND RETRIEVED A PATROL BAG AND ITEMS FROM THAT SEAT. AFTER CLOSING PASSENGER DOOR AND WALKING AWAY FROM VEHICLE THE SHIFTER "MOVED" DOWN INTO REVERSE. WAS IT IN "FALSE PARK"? THEN THE JEEP TO BACK UP OFF CONCRETE PARKING PAD AND INTO A SHALLOW LAGOON ON FRIPP ISLAND, ST. HELENA, SC. THE FRIPP ISLAND PROPERTY OWNERS ASSOCIATION AUTO INSURANCE COMPANY, TRAVELERS, TOTALLED OUT THE VEHICLE STATING IT WAS NO LONGER SAFE TO DRIVE?

NHTSA complaint #11000376 — an unverified report by a vehicle owner.

at 72,000 miles Garden City, NY Crash 1 injured

POWER TRAIN

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, THE CONTACT ATTEMPTED TO ENTER THE DRIVER'S DOOR TO UNLOCK THE VEHICLE. WITHOUT WARNING, THE VEHICLE ROLLED BACK, KNOCKED THE CONTACT DOWN, AND CRASHED INTO A NEIGHBOR'S VEHICLE. THE CONTACT DID NOT SUSTAIN VISIBLE INJURIES, BUT FELT PAIN ON HER SHOULDERS, KNEES, AND ANKLES. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE AIR BAGS DID NOT DEPLOY AND A POLICE REPORT WAS NOT FILED. THE CONTACT'S VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INSPECTOR WOULD BE ASSIGNED TO THE CASE. THE FAILURE MILEAGE WAS 72,000.

NHTSA complaint #10991040 — an unverified report by a vehicle owner.

at 62,000 miles Harker Heights, TX

POWER TRAIN

AT 48K MILES ENGINE STARTED HAVING MULTIPLE CYLINDER MISSFIRES, TOO LEAN THEN TOO RICH CODES FOR CYCLINDERS WHILE TRAVELING ON THE HIGHWAY, BROUGHT TO DEALER, WAS CHARGED $148 TO REPLACE O2 SENSOR. DROVE VEHICLE OUT OF THE LOT, AND WITHIN FIVE MILES FROM DEALER, EXPERIENCED SAME TROUBLE. AFTER ONE AND HALF WEEKS AT THE DEALER, THEY HAD REPLACED 2 PCM MODULES, O2 SENSORS AND THEN THE CATALYTIC CONVERTER. VEHICLE WAS DRIVEN NO LESS THAN 3 MONTHS AND 5K DRIVEN MILES AFTER WORK WAS COMPLETED THE ENGINE STARTED FAILING AGAIN WITH THE SAME ISSUE, STRANDING BY DISABLED SPOUSE 1400 MILES AWAY FROM HOME. DEALER NOW WANTS TO REMOVE ENGINE HEAD AND REBUILT ENGINE. ONCE WAS BROUGHT TO THE DEALER, SERVICE AGENT TOLD MY SPOUSE WAS ADVISED THAT NO TRANSPORTATION WAS HOPING TO BE PROVIDED TO HER, SINCE SHE WAS TRAVELING WITH HER SERVICE ANIMAL "A DOG" . EVEN AFTER THEY WERE ADVISED OF ADA LAWS, AND WAS TOLD TO DRIVE THE JEEP AND HAVE IT TOWED BACK TO THE DEALER AT OUR EXPENSE. WHEN I CONTACTED DOGE CHRYSLER CUSTOMER SERVICE, CASE NUMBER 30253034 I WAS TOLD THAT THEY CAN'T PROVIDE ANY ASSISTANCE UNTIL THE DEALER DIAGNOSED THE ISSUE, JEEP HAVE BEEN AT THE DEALER FOR A WEEK NOW, AND SERVICE ADVISE IT SAYD THAT IS GOING TO TAKE ANOTHER 2 DAYS BEFORE THEY GET IT IN THE SHOP TO LOOK AT IT..

NHTSA complaint #10915517 — an unverified report by a vehicle owner.

at 37,000 miles Grafton, VT

POWER TRAIN:CLUTCH ASSEMBLY

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND THE TRANSMISSION MADE A LOUD WHINING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 37,000. UPDATED 01/10/17*LJ

NHTSA complaint #10908419 — an unverified report by a vehicle owner.

at 55,000 miles Bayonne, NJ

POWER TRAIN

2012 JEEP LIBERTY, 55,000 MILES. I STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN I HIT THE GAS TO MOVE FORWARD AND THE TRUCK WENT NOWHERE FOR ABOUT 5 SECONDS, WHEN THE TRANSMISSION FINALLY ENGAGED. THE TRUCK JERKED AND I FINALLY WENT FORWARD. THIS TRUCK HAS BEEN CHECKED WITH AN INDEPENDENT MECHANIC THEN BROUGHT TO THE DEALERSHIP AS IT IS STILL UNDER EXTENDED WARRANTY. VERY DISAPPOINTING, AS I LOVE THIS TRUCK. I GUESS I WILL BE HESITANT TO BUY ANOTHER JEEP.

NHTSA complaint #10811497 — an unverified report by a vehicle owner.

at 64,000 miles Piedmont, SD

POWER TRAIN

I HAD TRAVELED ABOUT 500 MILES AND ALL OF THE LIGHTS CONCERNING THE 4 WD LIT UP ON THE DASH AND THE RPM'S JUMPED UP OVER 3000 RPM, I WAS TOWING A TRAILER AND USING THE TOWING MODE AS IT SAYS TO IN THE MANUAL, THERE WERE NO CHRYSLER DEALERS OPEN FOR DOING SERVICE, I PULLED OVER AND SHUT OFF THE TRAILER TOWING AND WENT A WAYS FURTHER AND THE LIGHTS WERE STILL ON SO I PULLED THE FUSE AND CONTINUED ALONG THE LIGHTS SLOWLY ONE BY ONE SHUT OFF. I STOPPED IN BLOOMINGTON, ILLINOIS AT THE CHRYSLER DEALER THE NEXT DAY AND THEY COULD NOT GIVE A GOD ANSWER FOR WHAT HAD HAPPENED. I CONTINUED ON TO FLORIDA TO VISIT WITH MY SONS AND THE SITUATION GOT WORSE IT STARTED ACTING LIKE THE ENGINE WAS MISS FIRING ON A CYLINDER OR TWO, CHRYSLER DEALER IN FL WAS TOO BUSY TO CHECK IT OUT AND WANTED ME TO PAY UP FRONT EVEN THOUGH THE POWER TRAIN IS STILL UNDER WARRANTY TIL 100,000 MILES. I LEFT FL RETURNING TO IL AND HAD IT CHECKED BY A FRIEND WHO HAD A GARAGE AND HIS TESTING SHOWED A BAD MODULATOR IN THE TRANSMISSION, I TOOK IT BACK TO THE CHRYSLER DEALER AND THEY PUT IT ON THEIR COMPUTER AND DIS SOME ADJUSTING AND TOLD ME TO TAKE IT EASY THE TRANSMISSION IS VERY WEAK AND NEEDS REPAIR BUT CHRYSLER WILL NOT DO ANYTHING UNLESS THE TRANSMISSION QUITS COMPLETELY. I LEFT IL AND RETURNED TO SOUTH DAKOTA AND THE TRANSMISSION IS NO BETTER BUT ACTUALLY GETTING WORSE, I WENT TO HOT SPRINGS SD YESTERDAY WHICH IS ABOUT A 60 MILE ONE WAY TRIP, VISITED WITH FRIENDS FOR 4 HOURS AND RETURNED HOME AND BEFORE I GOT BACK HOME ALL THE LIGHTS FOR THE 4 WD WERE ON , I THINK CHRYSLER NEEDS TO TAKE CARE OF THIS PROBLEM BEFORE I AM LEFT STRANDED ALONGSIDE A ROAD SOMEPLACE OR HAVE A WRECK FROM THE TRANSMISSION GONG OUT WHILE DRIVING. THIS IS THE WORSE CHRYSLER THAT I HAVE EVER OWNED AND WILL BE THE LAST ONE IF THE PROBLEM IS NOT CORRECTED AND SOON.

NHTSA complaint #10760254 — an unverified report by a vehicle owner.

at 30,781 miles FAR Rockaway, NY

POWER TRAIN

WHILE DRIVING THE ESC OFF CAME ON AND THE JEEP DRIVING STRANGE . IT IS JERKING WHEN YOU ARE COMING TO A STOP. ALTHOUGH YOU ARE DRIVING IN 2ND IT IS FLASHING 4WDL. THE ESC OFF IS FLASHING. IT IS SCARY DRIVING WHEN THIS IS HAPPENING . ALSO SINCE I BOUGHT THIS CAR NEW IN 2012 , I HAD TO PAY FOR THE BRAKE LIGHT TO BE CHANGE FIVE TIMES ALREADY. I THINK THESE JEEPS HAVE ELECTRICAL PROBLEMS.

NHTSA complaint #10702357 — an unverified report by a vehicle owner.

Other 2012 Jeep Liberty problems

← Full 2012 Jeep Liberty report