55 of the
1,440 complaints about the 2004 Jeep Liberty are about the
transmission — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
42,150 miles.
C
55
Complaints
6
Crashes
0
Fires
2
Injuries
Exactly what failed
Power Train
2341.8%
Automatic Transmission
1629.1%
Differential Unit
59.1%
Axle Assembly
47.3%
Torque Converter
23.6%
Transfer Case (4-WHEEL Drive)
23.6%
Driveshaft
11.8%
Constant Velocity Joint
11.8%
Driveline
11.8%
Transmission & Drivetrain across every Jeep Liberty year
The contact owns a 2004 Jeep Liberty. The contact stated that after making a left turn, the front driver-side wheel detached and no warning lights were illuminated. The vehicle was then towed to an independent mechanic where it was diagnosed that the lower ball joints, the upper control arms, and the axle had to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 85,439.
NHTSA complaint #11489029 — an unverified report by a vehicle owner.
at 100,000 milesSmithfield, PA
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE FAILED TO SHIFT INTO GEARS CORRECTLY. THE CONTACT STATED THAT THE RPM SURGED WHILE DRIVING 40-50 MPH. THE CONTACT STATED THAT THE VEHICLE JERKED DURING THE FAILURE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT OCCASIONALLY THE TRANSMISSION CEASED IN FIRST GEAR. THE VEHICLE WAS DIAGNOSED BY HER SON WHO RETRIEVED DTC CODES: P0700 (TCM) AND P0734 (INCORRECT GEAR RATIO). THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #11376167 — an unverified report by a vehicle owner.
at 157,284 milesKansas City, MO
POWER TRAIN
I WAS DRIVING DOWN HARDY ST IN KCMO ON MY WAY HOME START HEADING CLUNKING RATTLING NOISE THEN A POP AND JEEP CAME TO A SUDDEN GAULT. CAR IN BACK ME SWIRVED INTO RESIDENT YARD TO AVOID ACCIDENT I PUT CAR IN PARK THEN BACK IN DRIVE CAR ENGAGE FORWARD BUT FRONT WHEELS APPEARS LOCKED AS IF PARK BRAKES WERE ON I DID THE SAME WITH REVERSE JEEP ENGAGE BACKWARD BUT COULDN'T MOVE I WAS STUCK IN THE MIDDLE OF THE STREET I PUT JEEP IN NEUTRAL BUT FRONT WHEELS REMAINED LOCKED AND STAYED LOCKED EVEN WHEN TOWED OFF.
NHTSA complaint #11372303 — an unverified report by a vehicle owner.
at 117,800 milesManalapan, NJ
POWER TRAIN
TRANSMISSION PUMP OR TRANSMISSION ISSUES WITH NO WARNING. SEEMS JEEPS FROM THIS YEAR OR RANGE OF YEARS FOR JEEP LIBERTY ARE PRONE TO TRANSMISSION ISSUES
NHTSA complaint #11361697 — an unverified report by a vehicle owner.
at 140,000 milesHollis, NY
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE AND SHIFTING THE GEAR SHIFTER INTO PARK, THE TRANSMISSION FAILED TO ENGAGE, ALLOWING THE VEHICLE TO ROLL BACKWARDS. THE CONTACT ENGAGED THE PARKING BRAKE AND TURNED THE STEERING WHEEL TO THE CURB TO STOP THE VEHICLE FROM ROLLING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND DETERMINED THAT ENGINE MODULE NEEDED TO BE UPDATED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V460000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #11360414 — an unverified report by a vehicle owner.
at 3 milesPueblo, CO
POWER TRAIN
THE STEERING GEAR IS COMING APART AND IS SLIPPING WHICH CAUSES IT TO FEEL LIKE YOU'RE DRIVING SIDEWAYS DOWN THE ROAD. THE WINDOWS WILL NOT GO DOWN WITHOUT MAKING A HORRIBLE NOISE AND THE THERMOSTAT HOUSING NEEDS TO BE REPLACED. AFTER DRIVING THE JEEP IT SMELLS LIKE ITS BEEN ON FIRE.
NHTSA complaint #11300731 — an unverified report by a vehicle owner.
at 155,553 milesMinneapolis, MN
POWER TRAIN
WHILE DRIVING, THE GEAR SHIFT SLIPS OUT OF GEAR WITHOUT THE CLUTCH BEING USED. THIS IS A MANUAL TRANSMISSION AND AT 155,000 MILES, THIS IS LOW MILEAGE IN MY CONSIDERATION FOR THIS TO BE HAPPENING. THIS IS A SAFETY HAZARD FOR MYSELF OR ANY OTHER CARS AROUND.
NHTSA complaint #11176105 — an unverified report by a vehicle owner.
at 183,150 milesTrotwood, OH
POWER TRAIN
I WAS DRIVING UP THE STREET HEARD SOMETHING LIKE A RAN OVER SOMETHING THEN JEEP CUT OFF GOT OUT TO SEE IF I RAN OVER SOMETHING BUT NOTHING WAS THERE AND JEEP WOULD NOT START BACK UP, WHAT IF I HAD BEEN ON THE HIGHWAY OR BUSY TRAFFIC I COULD HAVE BEEN SERIOUSLY HURT, WHICH U AM BLESSED THAT DID NOT HAPPEN, THE PROBLEM I HAVE IS CHRYSLER SHOULD NOTAKE ANYTHING THAT COULD CAUSE YOU BODILY HARM. A COMPUTER SHOULD NEVER GO OUT THAT IS DANGEROUS. I HAD TO HAVE THE JEEP TOWED TO MY HOME AND THEN TO A SHIP ON TWO DIFFERENT TIMES AN ONE TIME BACK HOME FROM THE SHOP BECAUSE I DID NOT HAVE 900.00 TO REPAIR. SO I'M STUCK WITHOUT HAVING MY JEEP REPAIRED BECAUSE I'M ON A FIXED INCOME. ALSO HAVING ELECTRICAL PROBLEM WHERE CHRYSLER DID POOR WIRING., CIGARETTE LIGHTER KEEP GOING OUT, BLINKER AND RADIO WIRING IS TERRIBLE AND ONE OF THE FRONT LIGHTS. CHRYSLER YOU GOT TO DO A BETTER JOB, BECAUSE I LOVED MY JEEP, BUT VERY DISAPPOINTED BECAUSE I CAN'T AFFORD TO HAVE IT REPAIR.
NHTSA complaint #10761956 — an unverified report by a vehicle owner.
at 60,000 milesWaterville, VT
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WOULD NOT RETRACT. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SPRING HARNESS SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/11/15*LJ THE CONSUMER STATED THE SEAT BELT WOULD NO LONGER FASTEN AND THE TRANSMISSION FAILED AT 80,000 MILES. UPDATED 10/13/2015
NHTSA complaint #10726563 — an unverified report by a vehicle owner.
at 165,000 milesAtlanta, GA
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SLID FROM LEFT TO RIGHT WITHOUT WARNING. IN ADDITION, THE VEHICLE JERKED AND FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
NHTSA complaint #10673012 — an unverified report by a vehicle owner.
at 192,260 milesWoodstown, NJ
POWER TRAIN
ON NUMEROUS OCCASIONS INCLUDING TODAY, MY 2004 JEEP LIBERTY HAS FALLEN OUT OF GEAR. PREVIOUSLY I WAS ON THE HIGHWAY DOING ABOUT 60 MPH AND THE CAR SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. TODAY THE MOST RECENT INCIDENT I WAS LEAVING WAWA TO GET COFFEE AND ON MY WAY TO WORK, AT THE RED LIGHT THE CAR WAS IN DRIVE, FOOT ON BRAKE AS ONE WOULD NORMALLY DO. WHEN THE LIGHT SWITCHED TO GREEN I LIGHTLY TAPPED THE ACCELERATOR/GAS PEDAL AND THE CAR SAT THERE FOR A MOMENT WITHOUT MOVING AGAIN AS IF IT WAS IN NEUTRAL. SO I PRESSED THE GAS PEDAL AGAIN ONLY THIS TIME THE CAR STARTED TO REVERSE, AS THE GEAR SHIFT CLEARLY SHOWED THAT I WAS AGAIN IN DRIVE. THIS IS VERY DANGEROUS, THANK GOD BOTH TIMES THIS HAS OCCURRED THAT NO OTHER VEHICLE WAS BEHIND ME OR ELSE THEY MAY HAVE BEEN A FATAL ACCIDENT ESPECIALLY WHEN I WAS ON THE HIGHWAY. I HAVE READ ONLINE NUMEROUS ACCOUNTS WHERE THIS HAS HAPPENED TO OTHER JEEP OWNERS I AM VERY DISSATISFIED THAT IT SEEMS THERE WAS NO RECALL WITH THIS ISSUE AS FAR AS MY RESEARCH SHOWS. I DO HOPE THAT SOME ONE SINCERELY TAKES THE TIME TO LOOK OVER THE DATA AND ANY OTHER OCCURRENCES OF THIS ISSUE. *TR UPDATED 3/17/16
NHTSA complaint #10669448 — an unverified report by a vehicle owner.
ST. Marys, WV
POWER TRAIN
2004 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO GAS TANK RECALL NOTICE. *SMD THE CONSUMER ALSO STATED, THE TRANSMISSION DID NOT SHIFT PROPERLY.
NHTSA complaint #10562036 — an unverified report by a vehicle owner.
at 95,000 milesWest Simsbury, CTCrash
POWER TRAIN
WE WERE AT A BERRY FARM PICKING RASPBERRIES, WE LOOKED UP AND SAW OUR VEHICLE ROLLING TOWARDS US. THE TRANSMISSION MUST OF POPPED OUT GEAR(PARK) THE CAR CONTINUED GAINING SPEED DOWN THE HILL AS IT SLAMMED INTO A TREE.
NHTSA complaint #10524146 — an unverified report by a vehicle owner.
at 55,000 milesRoyal OAK, MI
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE HER VEHICLE WAS PARKED, IT INDEPENDENTLY ROLLED FORTY TO FIFTY FEET BEFORE STOPPING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
NHTSA complaint #10511866 — an unverified report by a vehicle owner.
at 110,000 milesPanama City, FL
POWER TRAIN
SAME AS SOME OF THE OTHER COMPLAINTS; VEHICLE REFUSED TO START. RANDOM AT FIRST, THE WOULDN'T START AT ALL. TOWED TO DEALER AND ENTIRE STEERING COLUMN HAS TO BE REPLACED TO FIX ONE SMALL PART, WHICH IS ON BACKORDER. WILL CONTACT THE MANUFACTURER TOMORROW TO COMPLAIN, DOUBT IT WILL HELP. I HAVE SEEN MULTIPLE COMPLAINTS WITH THIS ISSUE, JEEP SHOULD DO SOMETHING ABOUT IT! $800 IN REPAIRS. LAST JEEP/CHRYSLER I WILL EVER OWN. I DON'T HAVE THE VIN RIGHT NOW, AS THE VEHICLE AND REGISTRATION ARE AT THE SHOP.
NHTSA complaint #10507027 — an unverified report by a vehicle owner.
at 79,000 milesBurbank, CA
POWER TRAIN
CAR JUST SHUTS OFF ON HIGHWAY... THIS HAS HAPPENED SEVERAL TIMES.... AFTER RESTARTING WORKS OKAY AS IF RE-STARTING BOOTING ELECTRICAL SYSTEM... ENGINE LIGHT ON.. REAR HATCH DOES NOT OPEN... I BELIEVE THIS VEHICLE HAS MAJOR ELECTRICAL PROBLEMS FROM WHAT I HAVE READ AND EXPERIENCED...
NHTSA complaint #10501080 — an unverified report by a vehicle owner.
at 61,000 milesKent, WA
POWER TRAIN
PARKED VEHICLE AT GAS PUMP. SET PARKING BRAKE, LEFT TRANSMISSION IN NEUTRAL (ENGINE IDLING). GOT OUT OF VEHICLE AND IT THEN STARTED ROLLING FORWARD. THE PARKING BRAKE HAS NEVER WORKED CORRECTLY SINCE I BOUGHT THIS VEHICLE AT ABOUT 14,000 MILES AND STILL DOESN'T EVEN AFTER HAVING THE PARKING BRAKE SHOES AND SPRINGS REPLACED. I REPLACED THEM BECAUSE THE RIGHT-REAR PARKING BRAKE HAS TAKEN TO STICKING WHILE DRIVING. A COUPLE OF TIMES I'VE COME HOME AND GOTTEN OUT OF MY VEHICLE TO AN ACRID SMELL OF BURNING AND THE EXCESSIVELY HIGH TEMPERATURES COMING FROM THE RIGHT REAR BRAKES. IT'S BEEN A WHILE SINCE THE GAS-STATION INCIDENT HAPPENED, AND THE ONLY REASON IT STILL DOESN'T HAPPEN IS I NEVER LEAVE IT PARKED OUT OF GEAR ANYMORE. THE PARKING BRAKE IS WORTHLESS AND WOULD NEVER BE OF USE TO STOP THE VEHICLE IN AN EMERGENCY WHERE THE PRIMARY BRAKING SYSTEM HAS FAILED. SOMEONE COULD HAVE BEEN HURT OR KILLED IF I HADN'T BEEN RIGHT THERE TO JUMP IN MY VEHICLE TO STOP IT FROM ROLLING.
NHTSA complaint #10498325 — an unverified report by a vehicle owner.
at 62,334 milesCharleston, SCCrash
POWER TRAIN
CAR SUDDENLY TURNED LEFT ON 6-LANE BUSY STREET, ACCELERATED, CROSSED 2 LANES ON LEFT, IMMEDIATELY ACCELERATED & HIT 6-LANE HIGHWAY DIVIDER AT 45 DEGREE ANGLE.. BOUNCED UP. PERCHED THERE FOR A AWFUL SECOND THEN TIPPED DOWN ON OPPOSITE ROAD. ENGINE STILL MAXED & UNCONTROLLABLE.. CAR TURNED GENTLY OVER ON ROOF BECAUSE ENGINE STILL AT MAX. TURNED IT OFF FEARING FIRE. WIFE AND I SAT THERE UPSIDE DOWN IN OUR BELTS TILL THE EMTS CAME. RESEARCHED ON INTERNET & FOUND ARTICLES BY AT LEAST 3 JEEP DEALERS STERNLY TELLING DRIVERS TO GET THEIR REAR DIFFERENTIAL PINION GEARS ADJUSTED IF THEY MOUNTED OVERSIZE TIRES. OUR CAR HAD OVERSIZED TIRES WHEN WE BOUGHT IT USED. NO JEEP COMPANY WARNINGS. WERE ISSUED JEEP OR BY DEALER. FOUND 1 TERRIFYING ARTICLE OF A DRIVER WHO SLID TO THE LEFT WITHOUT STEERING CONTROL AND WAS STRUCK BY AN ONCOMING TRUCK. I'VE DRIVEN ABOUT 2 MILLION MILES WITHOUT EVER BEING CHG'D W/CONTRIBUTING TO AN ACCIDENT..
NHTSA complaint #10482658 — an unverified report by a vehicle owner.
at 70,000 milesNorth Bergen, NJCrash
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TURNING RIGHT, THE FRONT END OF THE VEHICLE ABRUPTLY PULLED TO THE RIGHT AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A PARKED VEHICLE AS A RESULT. THERE WERE NO INJURIES. THE CONTACT BELIEVED THAT THE FRONT AXLE FAILED AND CAUSED THE CRASH. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
NHTSA complaint #10475920 — an unverified report by a vehicle owner.
at 140,000 milesWest Bend, WI
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED HAT THE PROTECTIVE BOOTH COVER FOR THE DRIVE SHAFT WAS MISSING AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 140,000.
NHTSA complaint #10469664 — an unverified report by a vehicle owner.
at 72,000 milesLOS Angeles, CA
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED UP TO 75 MPH ON ITS OWN. THE CONTACT WAS ABLE TO DECELERATE. THE FAILURE RECURRED, AND WHILE DEPRESSING THE BRAKE, THE VEHICLE ACCELERATED INSTEAD OF BRAKING. THERE WAS A WARNING LIGHT ILLUMINATED WITH A SYMBOL OF A CAR AND THE CONTACT WAS UNSURE OF WHAT THAT MEANT. THE VEHICLE WAS TAKEN TO DEALER; HOWEVER AN INSPECTION OR REPAIR DID NOT TAKE PLACE. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 72,000. UPDATED 08-07-12 *BF UPDATED 08/08/2012
NHTSA complaint #10463189 — an unverified report by a vehicle owner.
at 35,000 milesRock Tavern, NY
POWER TRAIN
TRANSMISSION WENT AT ROUGHLY 35,000 MILES AND AGAIN AT 70,000 MILES AND THEN AGAIN AT 120,000 MILES FIRST 2 TIMES I WAS DRIVING SLOW IN TOWN THE THIRD TIME I WAS ON THE HIGHWAY WHEN TRANSMISSION SLIPPED OUT OF GEAR ALMOST HAD AN ACCIDENT!
NHTSA complaint #10445164 — an unverified report by a vehicle owner.
at 100,908 milesMcminnville, ORCrash1 injured
POWER TRAIN
MY HUSBAND IS A MECHANIC. HE AND HIS EMPLOYER WERE TRYING TO MANEUVER A 2004 JEEP LIBERTY INTO THE WORK STALL FROM THE PARKING LOT. THE JEEP HAD A BROKEN BALL JOINT (A CONDITION THAT THEY LATER FOUND WAS UNDER RECALL NOTICE) AND WOULD NOT STEER, SO MY HUSBAND WAS GUIDING IT WITH A FLOOR JACK WHILE HIS BOSS WAS BEHIND THE WHEEL, BRAKING WHEN NECESSARY TO HELP CONTROL FORWARD MOMENTUM. THE VEHICLE WAS IDLING. THIS IS STANDARD PROCEDURE, ONE CARRIED OUT MANY TIMES BY BOTH MEN. BOTH MEN HAVE AT LEAST 25 YEARS OF EXPERIENCE EACH AS AUTO MECHANICS. THERE IS A LIP JUST AT THE DOOR OF THE SHOP TO PREVENT WATER FROM COMING IN, AND WHEN THE JEEP CAME TO THIS LIP, THE VEHICLE TIPPED SLIGHTLY, AND THE RIGHT FRONT TIRE TOUCHED THE GROUND. INSTANTLY, THE ENGINE REVVED AND THE VEHICLE JUMPED FORWARD AT FULL POWER. THE BOSS LITERALLY STOOD AS HARD AS HE COULD ON THE BRAKE BUT TO NO EFFECT. THE VEHICLE LEFT A LONG BLACK SKID LINE BEHIND IT WHERE THE BACK TIRES WERE TRYING TO BRAKE, BUT THE FRONT TIRES WERE CONTINUING TO ACCELERATE. MY HUSBAND WAS HIT AND DRAGGED FIFTEEN FEET THEN CRUSHED AGAINST AN UPRIGHT SUPPORT. ACCORDING TO BOTH MECHANICS, THE FRONT WHEELS SHOULD NOT HAVE HAD POWER TO THEM, SINCE THE VEHICLE WAS NOT IN FOUR-WHEEL DRIVE AND CANNOT PUT ITSELF INTO FOUR-WHEEL DRIVE: A LEVER MUST BE RAISED MANUALLY. MY HUSBAND HAD TO BE LIFE FLIGHTED TO EMMANUEL HOSPITAL WHERE HE WAS DIAGNOSED WITH A COLLAPSED LUNG, BROKEN NOSE, BROKEN COLLARBONE, NINE BROKEN RIBS, AND A BROKEN ANKLE. HE ALSO SUFFERED GENERAL CRUSHING OF MOST OF HIS BODY. A BROKEN LEFT RIB WAS DIAGNOSED TWO WEEKS LATER. THE JEEP WAS TAKEN TO A LOCAL CHRYSLER DEALERSHIP FOR REPAIR OF THE BROKEN BALL JOINT AND THE TRANSMISSION PAN, DAMAGED IN THE ACCIDENT.
NHTSA complaint #10291353 — an unverified report by a vehicle owner.
at 82,000 milesPatchogue, NY
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 JEEP LIBERTY SPORT. ON MARCH 20, 2009 WHILE DRIVING, THE AUTO TRANSMISSION SLIPPED OUT OF GEAR, WOULD NOT SHIFT OUT OF 1ST GEAR. ON MARCH 24TH, LIBERTY RETURNED TO US. DEALER CHARGED $500 TO REPLACE WIRING ATTACHED TO PCM, STATING THEY WERE WORN OUT AND NOT COVERED UNDER WARRANTY. ON APRIL 24TH THE SAME PROBLEM OCCURRED WHILE DRIVING ON THE INTERSTATE IN CONNECTICUT, THE LIBERTY ABRUPTLY DOWNSHIFTED FROM 4TH TO 1ST GEAR NEARLY CAUSING US TO BE STRUCK BY TRAILING VEHICLES, AND WOULD NOT GO INTO ANY OTHER DRIVING GEAR. JEEP DEALER IN GREENWICH, CT SAID THEY SUSPECTED THE TRANNY WAS WORN BUT COULD NOT UNDERTAKE THE REPAIR. WE CANCELLED OUR TRIP AND BROUGHT IT TO A LOCAL DEALER ON APRIL 25TH, BAD PCM DIAGNOSED, REPLACED. WARRANTY COVERED. RECEIVED JEEP BACK ON 5/1/09. LATER THE SAME DAY THE PROBLEM OCCURRED AGAIN WHILE DRIVING ON HIGHWAY. BROUGHT IT BACK TO SAME DEALER. PCM REPLACED AGAIN WE'RE TOLD. LIBERTY RETURNED TO US ON 5/6/09. ON 6/9/09 WHILE DRIVING ON THE HIGHWAY THE JEEP SHUT DOWN COMPLETELY ONCE AGAIN AN ACCIDENT WAS NARROWLY AVOIDED. TOWED TO A DIFFERENT LOCAL DEALER. BAD PCM AGAIN DIAGNOSED. PART HAD TO BE ORDERED. LIBERTY FINALLY RETURNED TO US ON 7/2/09. ON 7/9/09 WHILE DRIVING ON LOCAL ROAD, THE TRANSMISSION SLIPPED AGAIN AND WOULD NOT SHIFT OUT OF 1ST GEAR. WE BROUGHT IT BACK TO THE DEALER WHO DID LAST REPAIR. AS OF TODAY IT REMAINS THERE. THE CHECK ENGINE LIGHT CAME ON IN EACH INSTANCE AT THE EXACT MOMENT THE PROBLEM OCCURRED.
NHTSA complaint #10276299 — an unverified report by a vehicle owner.
at 42,150 milesRector, PA
POWER TRAIN:DRIVELINE
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 5 MPH IN SNOWY CONDITIONS, THE VEHICLE WAS SUPPOSED TO BE IN 4 WHEEL DRIVE AND BEGAN TO SKID. THE VEHICLE FAILED TO SHIFT INTO 4 WHEEL DRIVE, ALTHOUGH THE INDICATOR WAS ILLUMINATED, WHICH MEANT IT WAS ACTIVATED. THE CONTACT ALSO HEARD A CLUNKING SOUND. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE LINK IN THE DRIVESHAFT FAILED, WHICH CAUSED THE FAILURE. THE MANUFACTURER INFORMED HER TO SEND A RECEIPT FOR THE REPAIR AND THEY WOULD CONSIDER REIMBURSEMENT. THE CURRENT MILEAGE WAS 42,156 AND FAILURE MILEAGE WAS APPROXIMATELY 42,150. UPDATED 3/5/09 * CN THE WATER PUMP WAS REPLACED UPDATED 03/13/09.
NHTSA complaint #10255959 — an unverified report by a vehicle owner.
at 42,150 milesRector, PA
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 5 MPH IN SNOWY CONDITIONS, THE VEHICLE WAS SUPPOSED TO BE IN 4 WHEEL DRIVE AND BEGAN TO SKID. THE VEHICLE FAILED TO SHIFT INTO 4 WHEEL DRIVE, ALTHOUGH THE INDICATOR WAS ILLUMINATED, WHICH MEANT IT WAS ACTIVATED. THE CONTACT ALSO HEARD A CLUNKING SOUND. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE LINK IN THE DRIVESHAFT FAILED, WHICH CAUSED THE FAILURE. THE MANUFACTURER INFORMED HER TO SEND A RECEIPT FOR THE REPAIR AND THEY WOULD CONSIDER REIMBURSEMENT. THE CURRENT MILEAGE WAS 42,156 AND FAILURE MILEAGE WAS APPROXIMATELY 42,150. UPDATED 3/5/09 * CN THE WATER PUMP WAS REPLACED UPDATED 03/13/09.
NHTSA complaint #10255959 — an unverified report by a vehicle owner.
at 2,100 milesPunta Gorda, FL
POWER TRAIN:AUTOMATIC TRANSMISSION
SHORTLY AFTER PURCHASING MY JEEP LIBERTY 4X4 WITH 6 CYL. ENGINE AND 4-SPEED AUTOMATIC TRANSMISSION NEW, IT WOULD OCCASIONALLY EXHIBIT AN ABRUPT THUNK WHEN DOWNSHIFTING INTO FIRST GEAR AS IN COMING TO A STOP. THE LOCAL JEEP DEALER SAID IT WAS COMMON TO THE VEHICLE AND A "QUIRK." IT CONTINUED TO DO THIS OFF AND ON UNTIL I REACHED APPROXIMATELY 43,000 MILES AT WHICH TIME THE CONDITION WORSENED. NOW, IT WILL ALSO DISPLAY A LOUD THUNK AND JERK IN THE REAR FEELING AS IF YOU HAVE BEEN HIT FROM BEHIND WHEN STARTING TO MOVE FORWARD FROM A STOP IN 1ST GEAR. I KNOW I WAS NOT HIT AS THERE WAS NO ONE BEHIND ME ONE TIME AND I PULLED OVER TO CHECK ON A SECOND TIME TO BE SURE THERE WAS NO EVIDENCE OF BEING HIT. THIS HAPPENS APPROXIMATELY 2 TIMES PER WEEK, DEPENDING ON HOW OFTEN THE VEHICLE IS DRIVEN. THE FEELING IS VERY ALARMING. I CALLED ONE JEEP DEALER WHO SAID THERE WAS NOTHING THEY COULD DO UNLESS THEY CAN REPRODUCE THE SYMPTOM OR IF A WARNING LIGHT WAS ON TO READ THE ERROR CODES (NO WARNING LIGHT HAS EVER GONE ON). THE SECOND DEALER SAID THEY WOULD LOOK AT IT FOR $100, BUT COULD NOT GUARANTEE ANYTHING.
NHTSA complaint #10240129 — an unverified report by a vehicle owner.
at 60,000 milesCoralville, IACrash
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE IDLING AT A STOP LIGHT IN 4 WHEEL DRIVE, APPROXIMATELY 6 FEET BEHIND ANOTHER VEHICLE, THE VEHICLE DRAMATICALLY JERKED FORWARD WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE OTHER VEHICLE. SHE HAD TO PLACE THE VEHICLE IN PARK TO PREVENT MOVEMENT OF THE VEHICLE. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CONTACT NOTICED THAT WHEN SWITCHING FROM 4 WHEEL TO TWO WHEEL DRIVE, THE VEHICLE OPERATED AWKWARDLY AS IF IT WAS NOT IN THE PROPER GEAR. THE VEHICLE STALLED ONCE WHILE DRIVING AND THEN RESTARTED ITSELF MOMENTS LATER. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
NHTSA complaint #10213690 — an unverified report by a vehicle owner.
at 98,000 milesCanton, MI
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSMISSION HAD LONG DELAY BETWEEN REVERSE AND DRIVE. EVENTUALLY GOT WORSE AND WOULD NOT GO INTO GEAR. DEALER SAID TRANSMISSION NEEDED TO BE REPLACED. ALSO TRANSFER CASE BROKEN AND JAMMED, NOT ALLOWING VEHICLE TO MOVE. HAD LIBERTY INTO SEE DEALER WEEK PRIOR TO CASE FAILING. DEALER SAID NOTHING WRONG AFTER I STATED TO THEM THE LIBERTY FELT LIKE IT WAS STUCK IN 4 WHEEL DRIVE. COST WAS $ 4200.00 FOR REPLACEMENT OF TRANS AND TRANSFER CASE.
NHTSA complaint #10211210 — an unverified report by a vehicle owner.
at 98,000 milesCanton, MI
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION HAD LONG DELAY BETWEEN REVERSE AND DRIVE. EVENTUALLY GOT WORSE AND WOULD NOT GO INTO GEAR. DEALER SAID TRANSMISSION NEEDED TO BE REPLACED. ALSO TRANSFER CASE BROKEN AND JAMMED, NOT ALLOWING VEHICLE TO MOVE. HAD LIBERTY INTO SEE DEALER WEEK PRIOR TO CASE FAILING. DEALER SAID NOTHING WRONG AFTER I STATED TO THEM THE LIBERTY FELT LIKE IT WAS STUCK IN 4 WHEEL DRIVE. COST WAS $ 4200.00 FOR REPLACEMENT OF TRANS AND TRANSFER CASE.
NHTSA complaint #10211210 — an unverified report by a vehicle owner.