2012 Jeep Liberty window and wiper problems

VISIBILITY:SUN/MOON ROOF ASSEMBLY

The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, during a rain shower, the sunroof opened inadvertently allowing water to enter the passenger cabin. The contact attempted to close the sunroof; however, he could hear that the motor was making a whirring sound, but the sunroof failed to close. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was not on track and that the parts to perform the repair were unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

NHTSA complaint #11514814 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE CONTACT HEARD A SNAP SOUND AND NOTICED THAT THE SUN ROOF POPPED OFF THE TRACK. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT EXITED THE HIGHWAY IMMEDIATELY TO CHECK THE CRACK IN THE SUN ROOF. THE VEHICLE WAS TAKEN TO PALMEN MOTORS (5431 75TH ST, KENOSHA, WI 53142, (262) 671-1935) WHERE IT WAS DIAGNOSED, BUT THE RESULTS WERE NOT DISCLOSED. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THE PART WAS NO LONGER MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS IN THE PROCESS OF FINDING PARTS FOR THE SUN ROOF. THE FAILURE MILEAGE WAS 130,000. ..*BF

NHTSA complaint #11192049 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY VIEW RETRACTABLE SUN ROOF FAILED TO OPEN AND CLOSE PROPERLY. JIM SHORKEY CHRYSLER DODGE JEEP RAM FIAT (13230 US-30, NORTH HUNTINGDON, PA 15642, (412) 872-2400) WAS NOTIFIED OF THE FAILURE AND INDICATED THE EXTENSIVE NATURE OF THE REPAIR, BUT HAD NOT REMEDIED THE FAILURE IN A REASONABLE TIME FRAME. THE FAILURE CONTINUED TO THE POINT THAT THE CONTACT HAD TO MANUALLY CLOSE THE SKY VIEW RETRACTABLE SUN ROOF WITH FORCE. TAPE WAS LATER APPLIED DUE TO AIR NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE INDEPENDENT SUPPLIER OF THE PART WAS NO LONGER IN PRODUCTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF

NHTSA complaint #11189969 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT HEAT FAILED TO BLOW OUT OF THE AIR VENTS INSIDE THE VEHICLE, EVEN THOUGH THE BLOWER WAS WORKING. THE VEHICLE WAS TAKEN TO ED VOYLES CHRYSLER DODGE JEEP RAM (844-715-5921, LOCATED AT 789 COBB PKWY SE, MARIETTA, GA 30060) WHERE IT WAS DIAGNOSED THAT THE BLOWER MODULE AND THE RESISTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A YEAR LATER. THE CONTACT CALLED THE SAME DEALER AND WAS INIFORMED THAT SOMEONE WOULD CALL BACK. THE CONTACT WAS NOT CALLED BACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 81,150. *TT *JB CONSUMER STATED ALTHOUGH THE RADIATOR WAS REPLACED THE RADIATOR STARTED LEAKING.

NHTSA complaint #11142847 — an unverified report by a vehicle owner.

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER'S PLASTIC PIECE INSIDE RAIL FRACTURED WHILE THE CONTACT WAS OPENING THE SKY SLIDER. DUE TO THE FAULTY PIECE, THE SKY SLIDER FAILED TO OPEN OR CLOSE. THE DEALER (ATLANTIC CHRYSLER JEEP DODGE RAM, 130 SUNRISE HWY, WEST ISLIP, NY 11795, (631) 422-0123) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NO LONGER AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,111. *TT

NHTSA complaint #11104775 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE CLAMPS HAVE BROKEN ON THE DRIVER'S SIDE WINDOW TRACT. THIS IS PREVENTING THE WINDOW TO RAISE OR LOWER. I HAVE TO EITHER RAISE OR LOWER THE WINDOW BY PLACING MY HANDS ON THE GLASS.I HAVE HAD THIS PROBLEM BEFORE IN MY 2010 JEEP LIBERTY. I WAS STATIONARY WHEN THIS HAPPENED AFTER TRYING TO ROLL MY WINDOW DOWN.

NHTSA complaint #11061567 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE HEATER BOX DID NOT PRODUCE HEAT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN REPLACED THE HEATER BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ASSISTANCE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS) AND 17V640000 (SEATS, AIR BAGS). THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11057991 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE WINDOW FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (REDLANDS CHRYSLER JEEP DODGE RAM, 500 W REDLANDS BLVD, REDLANDS, CA 92373) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER THE WARRANTY AND THE CONTACT HAD TO PAY FOR THE REPAIR. A CASE NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11024069 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE WIPERS START WORKING BY THEMSELVES WHILE DRIVING DOWN THE ROAD. IT IS VERY SCARY AND I AM WORRIED WHAT ELSE WILL GO WRONG!!! :(

NHTSA complaint #10969647 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

FAULTY TIPM, FRONT WINDOW WASHER NOT FUNCTIONING, KEYLESS ENTRY ISSUES, ENGINE STARTING ISSUES, ETC.

NHTSA complaint #10956637 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT BOTH REAR WINDOWS AND THE FRONT PASSENGER SIDE WINDOW WOULD NO LONGER OPEN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 31,629.

NHTSA complaint #10915551 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

WHEN PROBLEM STARTS WIPERS GO ON DASH LIGHTS COME ON DASH GAUGES DO NOT WORK NO SPEEDOMETER AC DEFROSTER HEATER DO NOT WORK BRAKES DO NOT WORK RIGHT HEADLIGHTS GO OUT NO BLINKERS NO LIGHTS ON INSIDE OF CAR CAR SAYS NO BUS WHERE THE GEAR SELECTER IS DASH THEY HAVE REPLACED THE TPN 3 TIMES AND THE WIRING CLUSTER 4 TIMES THEY BROUGHT IN SPECIALIST FROM DETROIT TO WORK ON THIS CAR AND CAN NOT FIGURE OUT WHAT IS MAKING THIS CAR DO THIS THEY KEEP SAYING IT IS THE TPN OR THE WIRING CLUSTER AFTER REPLACING SEVERAL TIMES IT STILL DOING THE SAME THINGS

NHTSA complaint #10914041 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE INSTRUMENT PANEL ILLUMINATED AND THE GAUGES BECAME INOPERATIVE. IN ADDITION, THE WINDSHIELD WIPERS, HEADLIGHTS, AND TURN SIGNALS ILLUMINATED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE WIRING CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10889084 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

STARTING TWO YEARS AGO, AFTER A RAIN, WHEN PARKED, UPON LOCKING MY CAR EITHER MANUALLY OR WITH THE KEY FOB, THE ALARM GOES OFF, INTERIOR LIGHTS ILLUMINATE AND THE DASH STATES THE GATE IS AJAR. REPEATEDLY OPEN AND CLOSE THE GATE WITH NO REMEDY. HAVE TO LEAVE CAR UNLOCKED AND USUALLY THE INTERIOR LIGHTS GO OFF AFTER A FEW HOURS. RELATED IS THE GATE OCCASIONALLY FAILS TO UNLOCK AS WELL AS UNABLE TO OPEN THE REAR GATE WINDOW. AND THE REAR WIPER CONTINUES TO STAY ON AFTER BEING TURNED OFF. ALL APPEAR TO BE RELATED TO MOISTURE SOMEHOW AFFECTING THE LIFT GATE ELECTRICAL SYSTEM. HAVE TAKEN TO DEALERSHIP THREE TIMES, FIRST TWO UNDER WARRANTY AND DEALER ADVISED UNABLE TO FIND PROBLEM. THIRD TIME AFTER WARRANTY EXPIRED, ADVISED THEY WOULD NEED TO REPLACE SEAL AT COST OF $600. DECLINED REPAIR.

NHTSA complaint #10851720 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

THE HOSES THAT WERE ATTACHED TO THE WINDSHIELD WIPER FLUID ARE NO LONGER CONNECTED. THERE ARE NO CLAMPS HOLDING THE HOSES IN PLACE SO I AM ASSUMING JEEP USED SOME SORT OF ADHESIVE. THE ADHESIVE CAME UNDONE ON BOTH PIECES AND I CAN NO LONGER CLEAN MY WINDSHIELD. THIS IS A VERY DANGEROUS THING BECAUSE NOW I CAN NOT CLEAN MY WINDSHIELD WHILE DRIVING.

NHTSA complaint #10692825 — an unverified report by a vehicle owner.

VISIBILITY:WINDSHIELD

WINDSHIELD CRACKED OUT OF THE BLUE. LOOKS LIKE A STRESS FRACTURE BUT DEALERSHIP AND CHRYSLER CLAIM ITS ENVIRONMENTAL AND WON'T REPLACE WINDSHIELD. IT'S HAZARDOUS. ADDITIONALLY, THE UNDERCARRIAGE IS ALL RUSTED AND BLACK SOOT IN EXHAUST.

NHTSA complaint #10503850 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

I BOUGHT THIS VEHICLE NEW 3-WEEKS AGO AND NOTICED THAT THE DEFROSTERS WERE NOT CLEARING THE WINDSHIELD PROPERLY. ON 3 SEPARATE OCCASIONS I ATTEMPTED TO CLEAR MY WINDSHIELD USING THE DEFROSTERS AND WAS LEFT WITH 8" ON EACH SIDE THAT WAS NOT CLEARED. THIS IS A DANGEROUS OBSTRUCTION TO VISIBILITY. I RETURNED TO THE DEALER AND LEFT THE VEHICLE OVERNIGHT, THE DEALER WAS NOT ABLE TO CORRECT THE PROBLEM AND REPORTED THAT IT WAS OPERATING AS PER DESIGN. I BELIEVE THIS REPRESENTS A DANGEROUS SITUATION AND WILL LIKELY CAUSE ACCIDENTS.

NHTSA complaint #10498138 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

I BOUGHT THIS VEHICLE NEW 3-WEEKS AGO AND NOTICED THAT THE DEFROSTERS WERE NOT CLEARING THE WINDSHIELD PROPERLY. ON 3 SEPARATE OCCASIONS I ATTEMPTED TO CLEAR MY WINDSHIELD USING THE DEFROSTERS AND WAS LEFT WITH 8" ON EACH SIDE THAT WAS NOT CLEARED. THIS IS A DANGEROUS OBSTRUCTION TO VISIBILITY. I RETURNED TO THE DEALER AND LEFT THE VEHICLE OVERNIGHT, THE DEALER WAS NOT ABLE TO CORRECT THE PROBLEM AND REPORTED THAT IT WAS OPERATING AS PER DESIGN. I BELIEVE THIS REPRESENTS A DANGEROUS SITUATION AND WILL LIKELY CAUSE ACCIDENTS.

NHTSA complaint #10498138 — an unverified report by a vehicle owner.

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS WOULD NOT DEFROST COMPLETELY, LEAVING BLIND SPOTS AT THE TOP AND BOTTOM OF THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE TO CORRECT THE ISSUE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT SHOULD HAVE TESTED THE SAFETY FEATURES OUT ON THE VEHICLE BEFORE PURCHASING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 5,500. UPDATED 08/07/12

NHTSA complaint #10464422 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOWS WOULD NOT DEFROST COMPLETELY, LEAVING BLIND SPOTS AT THE TOP AND BOTTOM OF THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE TO CORRECT THE ISSUE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT SHOULD HAVE TESTED THE SAFETY FEATURES OUT ON THE VEHICLE BEFORE PURCHASING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 5,500. UPDATED 08/07/12

NHTSA complaint #10464422 — an unverified report by a vehicle owner.