43 of the
485 complaints about the 2011 Jeep Patriot are about the
airbag system — 9% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
65,000 miles.
I have and airbag check light on on my dashboard. I tested the code and it corresponds to B1B06 (Driver Airbag Squib 2 circuit Open). This matches a recall done on previously. NHTSA Recall Number 16V-288, in which my vehicle was MISSED from the recall!! Now that my vehicle is indicating the problem JEEP refuses to fix the problem. Although this was supposed to be fixed during the appropriate recall time. I called Jeep on May 26, 2025 and the associate told me that is the problem comes from the recall, the dealer will fix it. The dealer says they are not going to fix it because it is a closed recall. I called Jeep again, and they are not clear about fixing it. They clearly failed to include my vehicle in the recall and now I have the problem.
NHTSA complaint #11664282 — an unverified report by a vehicle owner.
at 150,000 milesConyers, GA
AIR BAGS
The contact owns a 2011 Jeep Patriot. The contact that upon starting the vehicle, the air bag warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V288000 (AIR BAGS). The vehicle was not repaired. The contact referenced the recall as a possible cause for the failure; however, the VIN nor the model vehicle was included. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
NHTSA complaint #11664286 — an unverified report by a vehicle owner.
South Setauket, NY
AIR BAGS
The front airbags are defective and not working. I was involved in an accident in July of last year, and they did not deploy. It was a recall on it a few years back, however apparently was not repaired. I do not feel that this should fall on me because it’s not mechanical and nothing that I don’t have anything to deal with and it is a safety issue. Please provide on how to proceed, thank you!
NHTSA complaint #11649863 — an unverified report by a vehicle owner.
Quincy, MACrash
AIR BAGS
No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.
NHTSA complaint #11627697 — an unverified report by a vehicle owner.
Burlington, NC
AIR BAGS
The airbag light keeps coming on and off consistently
NHTSA complaint #11606569 — an unverified report by a vehicle owner.
San German, PR
AIR BAGS
Airbag light , traction control light ,abs light , brake light all are on
NHTSA complaint #11475603 — an unverified report by a vehicle owner.
at 5 milesMckinleyville, CA
AIR BAGS
I HAD ALREADY TAKEN MY VEHICLE AND SUPPOSEDLY TO HAVE THE SAFETY RECALL DEALT WITH ABOUT 10 MINUTES AGO I WAS DRIVING DOWN MY ROAD AND THE SIDE CURTAIN AIRBAGS DEPLOYED FOR ZERO REASON.
NHTSA complaint #11414056 — an unverified report by a vehicle owner.
SAN German, PR
AIR BAGS
THE LIGHT OF AIRBAGS TURN ON , TURN OFF STAY ON , ABS AND BRAKE ON LEFT LIGHT SIGNAL WHEN TURN ON SWITCH AND THE SIGNAL MAKE SOUND WARNING AND START TO FLASH TO FAST.
NHTSA complaint #11404022 — an unverified report by a vehicle owner.
Hayward, CA
AIR BAGS
I BELIEVE A FEW YEARS BACK THERE WAS A RECALL ON THE AIRBAG SENSOR GOING OFF. I HAD THE SENSOR CHECKED, AND WAS TOLD THE RECALL WAS ADDRESSED AND CLEARED. MY SENSOR IS NOW GOING OFF AGAIN. IS IT POSSIBLE TO HAVE IT REPAIRED AGAIN UNTIL THE PREVIOUS RECALL?
NHTSA complaint #11388727 — an unverified report by a vehicle owner.
Everett, MA
AIR BAGS
THE COMPANY GRAVA CHRYSLER DODGE JEEP RAM (29 MYSTIC AVE, MEDFORD, MA 02155) , DID NOT PERFORM THE REQUESTED RECALL. HE RETURNED THE CAR TO ME WITH NO SOLUTION AND NO DOCUMENTS. BUT I HAVE AN EXCHANGE OF TEXT MESSAGES WITH THE EMPLOYEE OF THE COMPANY WHERE I MAKE IT CLEAR THAT I NEED THE RECALL.
NHTSA complaint #11341395 — an unverified report by a vehicle owner.
at 87,000 milesCambridge Springs, PACrash1 injured
AIR BAGS
I ROLLED THE JEEP AND NOT ALL THE AIR BAGS PROPERLY DEPLOYED. EVEN THE COP WAS SURPRISED. THE AIRBAG DID NOT COME OUT OF THE STEERING WHEEL.
NHTSA complaint #11208730 — an unverified report by a vehicle owner.
at 108,000 milesWilliamston, SC
AIR BAGS
WHILE TRAVELING GOING DOWN THE ROAD UNDER VERY COMMON CONDITIONS AS FAR AS SMOOTHNESS OF ROAD, THE PASSENGER SEAT HEADREST DEPLOYED ALL OF A SUDDEN. I UNDERSTAND FROM READING ONLINE ARTICLES ABOUT THIS PART, THIS IS TO HAPPEN DURING AN ACCIDENT. HOWEVER, I ALSO READ THAT MANY HAVE HAD THIS ISSUE WITH HEADREST DEPLOYING UNDER NORMAL DRIVING SITUATIONS. THIS SEEMS TO BE A VERY DANGEROUS SITUATION IF IT WERE TO HAPPEN IN THE DRIVERS SEAT.
NHTSA complaint #11140268 — an unverified report by a vehicle owner.
Hollywood, SC
AIR BAGS
I AM MAKING A COMPLIANT TO YOUR COMPANY ABOUT MY AIRBAGS AND SEAT BELT PRETENSION. I RECEIVED A RECALL NOTICE IN JULY 2017 AND WENT ONLINE TO FIND OUT HOW AND WHERE TO GET THE RECALL ISSUE HANDLED. WHILE ONLINE I WAS INFORMED THAT THE PARTS NEEDED TO CORRECT MY SEATBELT AND AIRBAG PROBLEM WAS NOT IN. I APPLIED TO RECEIVE AN EMAIL TO INFORM ME OF WHEN THE PART(S) NEEDED TO CORRECT THIS ISSUE WOULD BE IN. I WAS GIVEN A REFERENCE NUMBER SINCE 7/24/17 AND I HAVE NOT RECEIVED ANYTHING ON GETTING MY CAR REPAIRED. I DRIVE THIS CAR DAILY AND WOULD LIKE TO KNOW WHEN IT WILL BE REPAIRED. MY FEELINGS OF SAFETY OR CONSTANTLY BEEN TESTED AS I HAVE TO TRAVEL DAILY AND THIS IS MY SOURCE OF TRANSPORTATION. I FEEL THAT 6 MONTHS HAS BEEN LONG ENOUGH TO WAIT FOR SOMETHING TO BE DONE. YOUR COMPANY HAS NOT ADDRESSED THIS ISSUE IN A TIMELY MANNER AND NO UPDATES HAVE BEEN EMAILED OR SENT TO ME. I BELIEVE THAT FOR SOME REASON I HAVE BEEN OVERLOOKED. I AM STILL AWAITING THE PARTS NEEDED WITH A LIST OF AVAILABLE DATES TO GET SERVICED IN MY COMMUNITY. VERY DISAPPOINTED IN HOW THIS SITUATION HAS BEEN HANDLED. I HAVE NOT BEEN IN AN ACCIDENT OR HAD ANY SERIOUS ISSUES WITH MY VEHICLE. I AM MAKING THIS COMPLAINT BECAUSE I FEEL THAT YOU AS A COMPANY HAS NEGLECTED TO FULFILL YOUR DUTY AND PROVIDE ME WITH THE SAFETY MEASURES DESERVING OF A CONSUMER.
NHTSA complaint #11066808 — an unverified report by a vehicle owner.
Camuy, PR
AIR BAGS
TAKATA RECALL , I LEAVE IN PUERTO RICO AND I DON'T HAVE OPTION IN PUERTO RICO TO REPLACE THIS ASUMPTION OF THE RECALL. I RECEIVED A LETTER OF THIS RECALL YESTERDAY.
NHTSA complaint #11044052 — an unverified report by a vehicle owner.
SUN Valley, NV
AIR BAGS
"TAKATA RECALL" I RECEIVED A SAFETY RECALL LETTER ON MY JEEP AND WENT DOWN TO MY LITHIA JEEP OF RENO TO MAKE AN APPOINTMENT. I WAS TOLD I COULD NOT MAKE AN APPOINTMENT AT THIS TIME. I WAS TOLD THAT THEY ARE ONLY DOING 10 RECALLS A MONTH, AND THAT THERE ARE AT LEAST 100 PERSONS AHEAD OF ME. LITHIA JEEP OF RENO IS THE ONLY JEEP DEALERSHIP IN TOWN! I EXPRESSED SHOCKED THAT I WAS TO WAIT OVER 10 MONTHS ON A RECALL PART, AND THE SERVICE EMPLOYEE JUST SHRUGGED HIS SHOULDERS. THIS IS HIGHLY UNACCEPTABLE!
NHTSA complaint #11022498 — an unverified report by a vehicle owner.
Duluth, MN
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2016. THE DEALER (DULUTH DODGE INC, 4755 MILLER TRUNK HWY, DULUTH, MN, 55811,) WAS NOTIFIED OF THE RECALL IN DECEMBER OF 2016 AND INFORMED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS CONTACTED IN APRIL OF 2017 AND THEY STATED THAT THE PART WAS STILL NOT AVAILABLE. THE DEALER WAS CONTACTED THE LAST WEEK IN AUGUST 2017 AND CONFIRMED THAT THEY HAD THE PART AVAILABLE AND SCHEDULED AN APPOINTMENT FOR SEPTEMBER 1ST 2017, WHEN THE CONTACT HAD ARRIVED THE DEALER APOLOGIZED THAT THEY NO LONGER HAD THE PART AND THAT THEY WOULD REORDER THE PART BUT IN THEIR NAME. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11021034 — an unverified report by a vehicle owner.
Hayward, CA
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STONERIDGE CHRYSLER JEEP DODGE, 2700 STONERIDGE DR, PLEASANTON, CA 94588(925) 479-9090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY, AND INFORMED THE CONTACT THAT THE PARTS WERE RESTRICTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11021057 — an unverified report by a vehicle owner.
Loveland, CO
AIR BAGS
MANUFACTURER RECALL NUMBER: S61. NHTSA RECALL NUMBER: 16V-668 JEEP DOESN'T HAVE A REPAIR?
NHTSA complaint #11010583 — an unverified report by a vehicle owner.
Eolia, KY
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO AUTO WORLD OF BIG STONE GAP LOCATED AT 721 E 5TH ST N, BIG STONE GAP, VA 24219, WHERE IT WAS INFORMED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WOULD BE AVAILABLE IN JUNE OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.
NHTSA complaint #11006109 — an unverified report by a vehicle owner.
NEW Cumberland, PA
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BRENNER CHRYSLER JEEP LOCATED AT 6039 CARLISLE PIKE, MECHANICSBURG, PA 17050; (717) 766-7686) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11006204 — an unverified report by a vehicle owner.
Scottsdale, AZ
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11005058 — an unverified report by a vehicle owner.
at 49,000 milesKempner, TXCrash1 killed
AIR BAGS
ON MAY 18TH 2017 MY DAUGHTER HAD A CRASH THAT RESULTED IN HER DEATH WHILE DRIVING HER 2011 JEEP PATRIOT. SHE RAN OF OF A FM ROAD, JUMPED A SMALL DRAINAGE CULVERT ON A DOWNGRADE. CONTINUED STRAIGHT AND HIT ANOTHER DRAINAGE CULVERT A LITTLE LARGER WITH CEMENT AROUND IT ON AN UPGRADE WITH THE PASSENGER SIDE FRONT TIRE. ON THE OTHER SIDE OF THE CULVERT WAS A STOP SIGN AT AN INTERSECTION. THE STOP SIDE BROKE OFF DAMAGING THE WINDSHIELD AND ROOF ON THE PASSENGER SIDE. THEN THE VEHICLE CONTINUED INTO A PRIVATE YARD WHERE THE JEEP CAME TO REST. THE JEEP HAS A STANDARD TRANSMISSION AND WAS FOUND IN 5TH GEAR. A PARAMETRIC LIVED CLOSE BY AND ATTENDED TO HER RIGHT AWAY BUT WAS UNABLE TO REVIVE HER. THE SIDE CURTAIN AIRBAGS BOTH DEPLOYED AND HER SEAT BELT LOCKED ALTHOUGH WHEN THE SEAT BELT LOCKED IS NOT KNOWN. THE FRONT AIR BAG DID NOT DEPLOY. THIS VEHICLE IS INVOLVED IN AN INCOMPLETE RECALL WITHOUT REMEDY PERTAINING TO THE OCCUPANT RESTRAINT SYSTEM DATED SEPTEMBER 13TH 2016. FCA RECALL S61. NHTSA RECALL NUMBER 16V-668. ...UPDATED 06/13/17 *BF ...UPDATED 07/11/17 *BF UPDATED 11/1/2017*JS *BF *JS *JS
NHTSA complaint #10992319 — an unverified report by a vehicle owner.
NEW York, NY
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, LOCATED ON 629 WEST 54TH STREET NY NY 1002 AT 212-735-6614, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10991350 — an unverified report by a vehicle owner.
Kingsley, MI
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10990934 — an unverified report by a vehicle owner.
Mechanic Falls, ME
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10981117 — an unverified report by a vehicle owner.
Highland Park, IL
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10979446 — an unverified report by a vehicle owner.
Owego, NY
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10969565 — an unverified report by a vehicle owner.
at 50,000 milesPickens, SC
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10968893 — an unverified report by a vehicle owner.
Rancho Cucamonga, CA
AIR BAGS
TAKATA RECALL ITS BEEN 5 MONTHS SINCE MY CAR HAS BEEN REPORTED THE ONLY INFORMATION THAT THE I GET FROM JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO IS THAT THEY DON'T HAVE THE PART THE CAR IS DRIVEN DAILY FOR WORK THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE AN ACCIDENT OCCURS SELLING DANGERS CARS SHOULD GET YOU SHUT DOWN
NHTSA complaint #10968826 — an unverified report by a vehicle owner.
Gainsville, GA
AIR BAGS
TL* THE CONTACT OWNS A 2011 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000(SEAT BELTS, AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA complaint #10957987 — an unverified report by a vehicle owner.