2014 Jeep Patriot airbag problems

AIR BAGS

dashboard light flash, airbag light on and off

NHTSA complaint #11750055 — an unverified report by a vehicle owner.

AIR BAGS

I went to the Quirk Chrysler Dodge Jeep RAM dealership of Dorchester (on hallet street) to have my vehicle recall serviced & I was turned away because I was told that the dealership does not service cars passed a certain mileage limit.

NHTSA complaint #11718627 — an unverified report by a vehicle owner.

AIR BAGS

I reached out to the dealer about another issue with my radio by phone they helped with that situation later that day I received a text telling me about vehicle recalls. I called and made an appointment. They repaired part of the issue but had to order parts for the rest. I took my vehicle back the only light in the dash that stays on is the tire pressure light. When my son and I went to pick it back up we noticed the light on when I asked about it I was told the tech would talk to me but was gone for the day. He Jacob reached out the next day and told me it would need further inspection. I finally got in touch with a manager Mark he said the part broke when they attempted repair and this was due to the age of the car. I told him it was no issues before they touched it and I would like it fixed he told me to bring it in and they would inspect free of charge next thing I know he called and told me I was responsible for repairs. I'm not happy and don't/didn't know what to do therefore I'm reaching out here.

NHTSA complaint #11678134 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11648140 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Jeep Patriot. The contact stated that upon entering the vehicle, the passenger’s side active headrest had deployed. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the two plastic clips used to hold the headrest in place were fractured. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 16,000. The VIN was not available.

NHTSA complaint #11626632 — an unverified report by a vehicle owner.

AIR BAGS

Drivers side head restraint deployed when sitting parked in car striking my wife in head car was not running. Contacted dealer states no idea when part can come contacted jeep told to look for part on internet fix myself there is a safety recall on this issue and I am unable to get this resolved thru jeep and dealer

NHTSA complaint #11620221 — an unverified report by a vehicle owner.

AIR BAGS

i have sent in my jeep patriot in few years ago for recall that has to do with airbags issue. jeep patriot just reached 10 year old and now i am getting air bag light every time i turn my steering wheel while parked and while driving it keeps dining every min or less. i was told it may be clock spring in steering wheel and i believe i should not have to replace it being 165xxx miles and just hit 10 year mark. i have been replacing many other parts knowing its part of wear and tear but having to replace clock spring on not so old cars is very concerning for our safety when it comes to jeep my jeep is 2014 and has been well taken care of. i am upset finding there are recalls for wrangler for clock spring but none for patriot. please get back with me with possible fix for this. i know jeep is one of best vehicles to have and i am starting to be worried if this going to be a common problems for jeep.

NHTSA complaint #11606389 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11543776 — an unverified report by a vehicle owner.

AIR BAGS

My driver and passenger headrest deployed for no reason. They deployed at separate times. It is a safety concern because I am not able to position my neck properly when driving. Due to the head rest being deployed my head is positioned forward making it difficult to see my surroudings. Had I not been parked when my driver side headrest deployed, I stronly believe that it could have caused an accident. I am not able to fix this issue on my own due to the actual pieces that would allow you to reset the head rest are broken.

NHTSA complaint #11486778 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Jeep Patriot. The contact stated that while operating the vehicle, the driver’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the driver’s side air bag was faulty and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 108,000.

NHTSA complaint #11476482 — an unverified report by a vehicle owner.

AIR BAGS

The active head restraint on the passenger side spontaneously deployed while parked. There was no impact leading up to this event. The head restraint appears to have failed due to a faulty plastic clip that split in half. The head restraint is at the height of my passenger's head and, if they had been seated in the chair, the deployed headrest would have hit them at the base of the skull or delivered a blow to the left or right cheekbone and eye. I took the vehicle to my nearest Jeep dealership (Rhythm Jeep in Madison, TN) and they confirmed that the clip holding the release pin in place spontaneously failed. They documented the damage and ordered a new headrest which has not yet been fulfilled (a 9-month wait so far). There were no warning signals or any other indication that the head restraint would fail. Our concern is that the driver's side head restraint will also fail and cause the driver to crash the vehicle or suffer head and neck injury.

NHTSA complaint #11440110 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Jeep Patriot. The contact stated while driving approximately 70 MPH, the passenger’s side headrest air bag exploded without warning striking the contact’s son on the back of the head. There was no injury sustained. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer. The manufacturer was not informed of the failure. The failure mileage was unavailable.

NHTSA complaint #11438956 — an unverified report by a vehicle owner.

AIR BAGS

I PULLED UP IN FRONT OF A STORE TO LOAD SOME THINGS INTO MY CAR. THE CAR WAS IN PARK AND LEFT RUNNING. IT ONLY TOOK A FEW MINUTES TO LOAD THE CAR. WHEN I RETURNED TO THE DRIVER'S SEAT, I NOTICED MY HEADREST HAD POPPED OPEN. I LOOKED IT UP ON MY PHONE AND DISCOVERED THAT THE ACTIVE HEAD RESTRAINT (AHR) HAD BEEN ACTIVATED. DUE TO SAFETY CONCERNS, I DROVE STRAIGHT HOME AND DIDN'T DRIVE THE VEHICLE AGAIN UNTIL I TOOK IT TO THE DEALERSHIP ON MONDAY NIGHT. THE INCIDENT HAPPENED ON SATURDAY. I AM THANKFUL THIS DIDN'T HAPPEN WHILE I WAS DRIVING - IT COULD HAVE BEEN A VERY DANGEROUS SITUATION.

NHTSA complaint #11355026 — an unverified report by a vehicle owner.

AIR BAGS

I LEFT CAR IN GARAGE- FINE. I GO BACK LATER TO GET IN PATRIOT, I FIND THE PASSENGER SIDE HEADREST DEPLOYED/POPPED OPEN. THE VEHICLE WAS SITTING THERE. I HADN'T EVEN TURNED IT ON WHEN I NOTICED IT. I HAVE BEEN IN NO ACCIDENT (AT LEAST WITHIN THE LAST YEAR). IT NOW DECIDES TO DEPLOY ON ITS OWN.

NHTSA complaint #11326871 — an unverified report by a vehicle owner.

AIR BAGS

AIR BAG LIGHT- ALWAYS ON COLD OR HOT WEATHER DRIVING UPHILL DOWNHILL FLAT STREET BUMPY STREET ANY SPEED BACKING OUT OF GARAGE SITTING AT A STOP LIGHT HIGHWAY OR CITY DRIVING TURNING STOPPING I HAVE NOTHING IN THE PASSENGER SEAT ALL THE TIME I HAVE TAKEN THE JEEP BACK TO THE SERVICE CENTER 3-4 TIMES FOR THIS PROBLEM. THEY RUN A DIAGNOSTIC IT COULD BE THIS OR THIS THEN THEY TELL ME IT'S FIXED THEN IT COMES ON AGAIN.

NHTSA complaint #11324835 — an unverified report by a vehicle owner.

AIR BAGS

HAVING ISSUES WITH JEEP STALLS WHEN DRIVING. HAS COUPLE RECALLS TOOK IT IN FOR REPAIRS. DEALER SAID IT WAS FIXED AND STILL HAVE SAME ISSUE.

NHTSA complaint #11279083 — an unverified report by a vehicle owner.

AIR BAGS

AIRBAG LIGHT ON AND OFF. LIMP MODE TURNING ON. CAR GOING FROM 45 MPH TO 15 MPH

NHTSA complaint #11202736 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING AT AN UNKNOWN SPEED IN HEAVY TRAFFIC, THE VEHICLE LOST POWER. THE ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER DODGE JEEP RAM ABERDEEN (910-944-7115, LOCATED AT 11049 US-15, ABERDEEN, NC 28315) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA complaint #11179893 — an unverified report by a vehicle owner.

AIR BAGS

BOTH THE DRIVER AND PASSENGER SIDE ACTIVE HEAD RESTRAINTS (AHR) WERE TRIGGERED IN JULY 2018 WITHOUT MY CAR SUFFERING AN IMPACT. IN BOTH CASES, THE CAR WAS PARKED LIKE USUAL AT MY HOUSE OVERNIGHT AND I FOUND THE HEADRESTS TRIGGERED IN THE MORNING. I HAVE NOT BEEN INVOLVED IN ANY ACCIDENTS, THERE IS NO IMPACT DAMAGE, AND THE CAR WAS NOT IN MOTION WHEN THEY TRIGGERED. I WAS UNABLE TO RESET THEM PER THE MANUAL, SO I BROUGHT IT TO MY JEEP DEALERSHIP ON AUGUST 8TH AND MY SERVICE REP SAID HE HAD ABSOLUTELY NO IDEA WHAT WAS WRONG. HE LATER CALLED TO QUOTE ME ABOUT $1,400 TO REPLACE BOTH HEADRESTS AND HE TOLD ME I WOULD PROBABLY WANT TO SKIP REPLACING THEM; TO KEEP THEM AS-IS TO AVOID THE COSTS. AT NO TIME WAS IT EXPLAINED TO ME THAT THIS WAS A SAFETY FEATURE WITH A BROKEN PIECE. WHEN I SEARCHED ONLINE FOR REPLACEMENT HEADRESTS, I WAS ABLE TO LEARN THAT THIS IS A SAFETY FEATURE THAT MALFUNCTIONED AND HAS AFFECTED OTHER DRIVERS. THIS MALFUNCTION POSES A RISK TO DRIVERS IF IT HAPPENS WHILE THE CAR IS IN MOTION (I WAS LUCKY). A SMALL PIECE IN THE HEADREST IS ALSO BREAKING, PREVENTING THE RESTRAINTS FROM BEING RESET AND COSTING OWNERS THE HIGH PRICE OF REPLACING THE HEADRESTS. I, LIKE MANY, AM NO LONGER COVERED UNDER WARRANTY FOR THIS LARGE COST, WHICH SHOULD BE COVERED BY JEEP GIVEN ITS SERIOUSNESS AND FREQUENCY. THIS IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. MY BIGGEST CONCERN IS THAT MY JEEP DEALERSHIP ACTUALLY SUGGESTED THAT I KEEP MY HEADRESTS AS THEY ARE, ALLOWING ME TO CONTINUE DRIVING WITH THIS SAFETY RESTRAINT ACTIVATED, WHICH CAN DO MORE HARM SHOULD I BE IN AN ACCIDENT. THEY ALSO FAILED TO EXPLAIN OR PROPERLY EDUCATE ME ABOUT THE AHR'S AND THE REASON THEY COULD NOT BE RESET. THEIR OMISSION OF THESE FACTS COUPLED WITH THE SAFETY CONCERNS REGARDING THIS SAFETY FEATURE MALFUNCTION CAN PUT OTHER DRIVERS AT RISK.

NHTSA complaint #11132309 — an unverified report by a vehicle owner.

AIR BAGS

WAS NEVER PROPERLY NOTIFIED ABOUT THE RECALL. IT WAS POSTED SEPT. 13, 2016. IT IS NOW SEPT. 16, 2018

NHTSA complaint #11129737 — an unverified report by a vehicle owner.

AIR BAGS

MY HEADREST DEPLOYED WITHOUT EXPERIENCING COLLISION. THE HEADREST IS TO DEPLOY IN A FRONT OR REAR COLLISION. MY HEADREST DEPLOYED AS I WAS DRIVING. THE PIECES INSIDE THE HEADREST ARE BROKEN AND HAVE BEEN DEEMED A DEFECTIVE PIECE BY MY LOCAL DEALER.

NHTSA complaint #11111920 — an unverified report by a vehicle owner.

AIR BAGS

SAFETY HEADREST FAILURE. AHR (ACTIVE HEADREST RESTRAINT) FAILURE. WAS DRIVING AT 25MPH, PASSENGER HEADREST EXPLODED CAUSING LOUD NOISE AND DISTRACTED MY DRIVING. PULLED OVER TO INSPECT MY VEHICLE AND FOUND THE PASSENGER HEADREST WAS DEPLOYED. THIS IS A SAFETY FEATURE THAT IS INTENDED TO ENGAGE DURING A COLLISION. I WAS NEVER INVOLVED IN A COLLISION IN THIS VEHICLE. JEEP HAS BEEN CONTACTED REGARDING THIS ISSUE WITH LITTLE RESOLUTION. VEHICLE HAS LESS THAN 40,000 MILES, BASIC SAFETY EQUIPMENT SHOULD NOT BE FAILING AT THIS POINT.

NHTSA complaint #11102804 — an unverified report by a vehicle owner.

AIR BAGS

2014 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO OCCUPANT RESTRAINT CONTROLLER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO ONE DEALER THAT CLAIMED THE RECALL WAS ALREADY PERFORMED ON THE VEHICLE. THE CONSUMER STATED THAT IT HAD NOT ACTUALLY BEEN COMPLETED THE CONSUMER TO THE VEHICLE TO ANOTHER DEALER WHERE THEY COMPLETED THE RECALL REPAIR.

NHTSA complaint #11097349 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL I TOOK MY 2014 JEEP PATRIOT INTO MY LOCAL JEEP DEALER FOR REPAIR OF THE S61 TAKATA AIRBAG RECALL. WHILE THE VEHICLE WAS IN THE SHOP BEING REPAIRED, THE SERVICE MANAGER INFORMED ME THE NEWLY INSTALLED PART MALFUNCTIONED AND THOUGHT THE CAR HAD ROLLED OVER, AND DEPLOYED ALL AIRBAGS IN THE CAR. THIS DESTROYED THE INTERIOR OF THE CAR, INCLUDING THE ROOF, SEATS, FRONT CONSOLE, STEERING WHEEL, AND SEAT BELTS. THE MANAGER MENTIONED THEY WOULD FIX THE DAMAGE. HOWEVER, THE CAR WAS SUBMITTED FOR THE REPAIR ON APRIL 12, 2018, AND AS OF MAY 14, 2018 THEY HAVE NOT REMOVED THE OLD AIRBAGS, OR INSTALLED ANY NEW AIRBAGS. THIS IS A SERIOUS SAFETY CONCERN. IF THE NEWLY INSTALLED PART USED TO FIX THE RECALL HAD MALFUNCTIONED WHILE THE VEHICLE WAS IN USE, IT COULD HAVE BEEN A FATAL ACCIDENT. THERE IS NO WAY TO TELL IF AND WHEN THE PART WAS GOING TO MALFUNCTION. I NOW HAVE MY CONCERNS REGARDING THE SAFETY OF THIS VEHICLE, THE RELIABILITY OF THE RECALLED PART, AND THE SAFETY OF ANY NEWLY INSTALLED TAKATA AIRBAGS. THERE IS PROFESSIONAL NEGLIGENCE ON THE PART OF THE JEEP SERVICE CENTER FOR NOT REPAIRING THEIR ERROR FOR GREATER THAN 5 WEEKS AFTER THE DAMAGED OCCURRED, FOR REDUCING THE VALUE OF MY CAR, AND FOR USING FAULTY EQUIPMENT IN THEIR REPAIR. THERE IS ALSO PROFESSIONAL NEGLIGENCE ON THE PART OF THE TAKATA AIRBAG COMPANY FOR PROVIDING A FAULTY AIRBAG AND FAULTY REPAIR PART FOR THE S61 RECALL. THIS NEGLIGENCE COULD HAVE BEEN FATAL.

NHTSA complaint #11093879 — an unverified report by a vehicle owner.