Owners have filed 485 complaints
about the 2011 Jeep Patriot with NHTSA between 2011 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 61
Against the median year of the Jeep Patriot. 50 means typical for this
model; 100 means roughly double.
Severity — 61
11.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 42
25% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
4178.8%
Frame AND Members
47.7%
Pressure Monitoring AND Regulating Systems
23.8%
Warnings
11.9%
Automatic Emergency Braking
11.9%
Adaptive Cruise Control
11.9%
Accelerator Pedal
11.9%
Control Module (Tcm/Pcm/Tecm)
11.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
226.8%
1,000 – 9,999 miles
113.4%
10,000 – 24,999 miles
299.0%
25,000 – 49,999 miles
6018.6%
50,000 – 74,999 miles
4915.2%
75,000 – 99,999 miles
6419.8%
100,000 – 149,999 miles
7422.9%
150,000+ miles
144.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2011peak 10Oct 2025
NHTSA investigations into the 2011 Jeep Patriot
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
PE12032Opened 15 Oct 2012Closed 3 May 2013FUEL SYSTEM, GASOLINE:DELIVERY
Engine stall, fuel delivery failure
In a letter dated April 3, 2013, Chrysler Group LLC submitted a Defect Information Report (DIR) to NHTSA identifying a safety defect in the fuel delivery system in approximately 20,532 model year (MY) 2012 Jeep Patriot (11,624) and Compass (8,908) vehicles manufactured from October 18, 2011 through May 7, 2012 and equipped with certain fuel tanks produced between October 18, 2011 and January 26, 2012 (Recall 13V-120).According to Chrysler, Jeep Patriot and Compass vehicles equipped with saddle type fuel tanks built during the affected period may experience low siphoning rate through the transf...
Recalls on the 2011 Jeep Patriot
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
17V824000
EQUIPMENT
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
16V668000
SEAT BELTS:PRETENSIONER
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
13V233000
AIR BAGS:SIDE/WINDOW
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.
Risk: In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
11V315000
STEERING:COLUMN
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
Risk: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20176637,391 units in Canada
Accessories
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Recall 2016448139,513 units in Canada
Airbag
On certain vehicles in certain types of crashes, airbag and seatbelt pretensioner deployment capability may be lost due to a short in the front impact sensor wiring affecting Occupant Restraint Controller function. Failure of airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will replace the Occupant Restraint Controller module.
Recall 201319545,427 units in Canada
Airbag
On certain vehicles, due to a software error in the occupant restraint control (ORC) module, side curtain airbag and seatbelt pretensioner deployment could be delayed or not occur in slower-developing rollover events. This could increase the risk of personal injury in a crash. Correction: Dealers will reprogram the module.
Recall 20112242,270 units in Canada
Steering
Certain vehicles may have been built with a missing or incorrectly installed steering column pivot rivet. A steering column with a miss-installed rivet may not perform as intended in the event of a crash, which may increase the risk of personal injury. Correction: Dealers will inspect for steering column rivet presence and alignment, and repair as required.
Reports where the owner recorded a crash, a fire, an injury or a death.
Quincy, MACrash
SEAT BELTS
No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.
NHTSA complaint #11627697 — an unverified report by a vehicle owner.
Quincy, MACrash
AIR BAGS
No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.
NHTSA complaint #11627697 — an unverified report by a vehicle owner.
Quincy, MACrash
ELECTRICAL SYSTEM
No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.
NHTSA complaint #11627697 — an unverified report by a vehicle owner.
at 99,500 milesErie, PACrash
STEERING
WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE FRONT FRAME BROKE AND THE CV AND FRONT DRIVERS SIDE WHEEL FELL OFF THE VEHICLE, I HAD TO WRESTLE THE VEHICLE OFF THE ROAD. THE VEHICLE HAS HAD TO HAVE BOTH FRONT AND BACK REPLACED WITH SEVERAL OTHER PARTS THE DEALER HAD BROKE IN THE PROCESS OF "FIXING" IT
NHTSA complaint #11363211 — an unverified report by a vehicle owner.
at 99,500 milesErie, PACrash
SUSPENSION
WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE FRONT FRAME BROKE AND THE CV AND FRONT DRIVERS SIDE WHEEL FELL OFF THE VEHICLE, I HAD TO WRESTLE THE VEHICLE OFF THE ROAD. THE VEHICLE HAS HAD TO HAVE BOTH FRONT AND BACK REPLACED WITH SEVERAL OTHER PARTS THE DEALER HAD BROKE IN THE PROCESS OF "FIXING" IT
NHTSA complaint #11363211 — an unverified report by a vehicle owner.
at 99,500 milesErie, PACrash
STRUCTURE:BODY
WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE FRONT FRAME BROKE AND THE CV AND FRONT DRIVERS SIDE WHEEL FELL OFF THE VEHICLE, I HAD TO WRESTLE THE VEHICLE OFF THE ROAD. THE VEHICLE HAS HAD TO HAVE BOTH FRONT AND BACK REPLACED WITH SEVERAL OTHER PARTS THE DEALER HAD BROKE IN THE PROCESS OF "FIXING" IT
NHTSA complaint #11363211 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Akron, OH
SUSPENSION
Rusted rear sub frame and suspension parts
NHTSA complaint #11691580 — an unverified report by a vehicle owner.
Newport News, VA
ENGINE
So I bought this used from a previous owner check engine light has come on quite a few times and I’ve gone to two separate places and it’s the catalytic converter efficiency coming up. My mechanic did a recall research and found that this specific vehicle not the VIN number had been recalled for issues with this, I would like to get my car added to the recall. I am a single mom. This is my only mode of transportation to him from work and to get my kids I bought this used and I’m pretty sure the owner knew something was wrong with it.
NHTSA complaint #11673128 — an unverified report by a vehicle owner.
Conyers, GA
AIR BAGS
I have and airbag check light on on my dashboard. I tested the code and it corresponds to B1B06 (Driver Airbag Squib 2 circuit Open). This matches a recall done on previously. NHTSA Recall Number 16V-288, in which my vehicle was MISSED from the recall!! Now that my vehicle is indicating the problem JEEP refuses to fix the problem. Although this was supposed to be fixed during the appropriate recall time. I called Jeep on May 26, 2025 and the associate told me that is the problem comes from the recall, the dealer will fix it. The dealer says they are not going to fix it because it is a closed recall. I called Jeep again, and they are not clear about fixing it. They clearly failed to include my vehicle in the recall and now I have the problem.
NHTSA complaint #11664282 — an unverified report by a vehicle owner.
at 150,000 milesConyers, GA
AIR BAGS
The contact owns a 2011 Jeep Patriot. The contact that upon starting the vehicle, the air bag warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed, and the contact was informed that the VIN was not included in NHTSA Campaign Number: 16V288000 (AIR BAGS). The vehicle was not repaired. The contact referenced the recall as a possible cause for the failure; however, the VIN nor the model vehicle was included. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
NHTSA complaint #11664286 — an unverified report by a vehicle owner.
South Setauket, NY
AIR BAGS
The front airbags are defective and not working. I was involved in an accident in July of last year, and they did not deploy. It was a recall on it a few years back, however apparently was not repaired. I do not feel that this should fall on me because it’s not mechanical and nothing that I don’t have anything to deal with and it is a safety issue. Please provide on how to proceed, thank you!
NHTSA complaint #11649863 — an unverified report by a vehicle owner.
Quincy, MACrash
SEAT BELTS
No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.
NHTSA complaint #11627697 — an unverified report by a vehicle owner.
Quincy, MACrash
AIR BAGS
No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.
NHTSA complaint #11627697 — an unverified report by a vehicle owner.
Quincy, MACrash
ELECTRICAL SYSTEM
No dash lights, in my way to work someone cut into my(crossed solid line) lane and my vehicle hit the rear end of the vehicle that cut into my lane. Going around 55 and wearing my seatbelt, slammed on the breaks, couldn't go around without flipping my car so we collided. The front end of my car was completely destroyed and the airbags did not deploy. I am this cars second owner after my father bought it new & if he knew it would almost kill his daughter in 12 years he never would have bought it. It had no accident history and had been told the recall was fixed when it very obviously was not. We had a rep from Chrysler come and pull the crash data, and he tried to tell me there was no reason for the airbags to go off. The entire front of my car was crushed, there is no possible way they should not have triggered for the severity of the accident I was in. I smashed my head so hard on the steering wheel that I blacked out, broke my eye socket and suffered a severe concussion. I have photos/accident reports and Chrysler has the data from my car. I also think my dad has a copy of this data. I'm so so lucky I didn't die, this is absolutely a defective airbag component and something absolutely needs to be done. It's so incredibly dangerous and at this point with all of the similar incidents it would be neglectful not to open an investigation as people have died as a result of this defect.
NHTSA complaint #11627697 — an unverified report by a vehicle owner.
at 200,000 milesCrothersville, IN
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Jeep Patriot. The contact stated that while driving 20 MPH attempting to reverse, there was an abnormal sound coming from near the rear wheel. The contact inspected the vehicle and became aware that the sub frame was rusted. The vehicle was not towed to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.
NHTSA complaint #11616511 — an unverified report by a vehicle owner.
New Hope, MN
POWER TRAIN
The component that failed was the front, driver's side subframe. This component and the vehicle is available for inspection upon request. The sudden and unexpected failure of the subframe on the vehicle, due to excessive rust corrosion, precipitated a series of hazardous events that significantly compromised not only my own safety but also the safety of others on the road. While driving at a low speed, the detachment of the wheel hub and CV axle joint led to a complete loss of vehicle control. This mechanical failure was further exacerbated by the total loss of transmission fluid, which leaked onto the road, potentially creating a slippery and dangerous surface for other road users. The culmination of these mechanical failures resulted in having been stranded in the middle of a busy intersection, a location where a major freeway on and off ramp intersect with a significant artery of traffic. This situation placed myself in immediate danger, exposed to the risk of collision from oncoming traffic. Moreover, the unexpected presence of my immobilized vehicle in the intersection also posed a significant risk to other drivers, who may have had to make sudden maneuvers to avoid a collision. This could have led to secondary accidents, endangering even more road users. The problem was confirmed by an independent insurance agent, and therefore, the vehicle and failed subframe were inspected by insurance representatives. There were no warning lamps or messages from the Electronic Vehicle Information Center, nor were other symptoms of the problem apparent immediately prior to the failure.
NHTSA complaint #11609031 — an unverified report by a vehicle owner.
New Hope, MN
UNKNOWN OR OTHER
The component that failed was the front, driver's side subframe. This component and the vehicle is available for inspection upon request. The sudden and unexpected failure of the subframe on the vehicle, due to excessive rust corrosion, precipitated a series of hazardous events that significantly compromised not only my own safety but also the safety of others on the road. While driving at a low speed, the detachment of the wheel hub and CV axle joint led to a complete loss of vehicle control. This mechanical failure was further exacerbated by the total loss of transmission fluid, which leaked onto the road, potentially creating a slippery and dangerous surface for other road users. The culmination of these mechanical failures resulted in having been stranded in the middle of a busy intersection, a location where a major freeway on and off ramp intersect with a significant artery of traffic. This situation placed myself in immediate danger, exposed to the risk of collision from oncoming traffic. Moreover, the unexpected presence of my immobilized vehicle in the intersection also posed a significant risk to other drivers, who may have had to make sudden maneuvers to avoid a collision. This could have led to secondary accidents, endangering even more road users. The problem was confirmed by an independent insurance agent, and therefore, the vehicle and failed subframe were inspected by insurance representatives. There were no warning lamps or messages from the Electronic Vehicle Information Center, nor were other symptoms of the problem apparent immediately prior to the failure.
NHTSA complaint #11609031 — an unverified report by a vehicle owner.
Burlington, NC
AIR BAGS
The airbag light keeps coming on and off consistently
NHTSA complaint #11606569 — an unverified report by a vehicle owner.
Burlington, NC
UNKNOWN OR OTHER
The airbag light keeps coming on and off consistently
NHTSA complaint #11606569 — an unverified report by a vehicle owner.
Burlington, NC
BACK OVER PREVENTION: WARNINGS
The airbag light keeps coming on and off consistently
NHTSA complaint #11606569 — an unverified report by a vehicle owner.
Chesterfield, MO
SEAT BELTS
The driver side seatbelt is buckled and will release without the release button being pressed. This has happened on several occasions. When a driver can not count on the support and protection of their seatbelt their life is at greater risk every time they get behind the wheel.
NHTSA complaint #11602852 — an unverified report by a vehicle owner.
at 170,000 milesBattle Creek, MI
ENGINE
The contact owns a 2011 Jeep Patriot. The contact stated while driving at an undisclosed speed, the vehicle stalled. The traction control warning light was then illuminated. The contact stated that the failure occurred several times. The vehicle was taken to an independent mechanic and a dealer; however, the vehicle had not yet been diagnosed. The contact was advised that there was no way to recreate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.
NHTSA complaint #11594267 — an unverified report by a vehicle owner.
Birmingham, MI
SUSPENSION
Rear cross members and majority of the subframe rusted out, but this only was an issue 2 years after the extended warranty expired.
NHTSA complaint #11547113 — an unverified report by a vehicle owner.
Bellmore, NY
UNKNOWN OR OTHER
The is corrosion on frame and crossbars my jeep is rotting away, as 2nd owner with 85 thousand miles this shouldn’t be rusting away, dealer and jeep will do nothing as saying corrosion warranty and extended coverage x69 front rear crossmembers expired.
NHTSA complaint #11534102 — an unverified report by a vehicle owner.
Harrisonburg, VA
POWER TRAIN
Vehicle has a bad wheel bearing. While replacing wheel bearing noticed that the rear subframe was completely rotted/rusted. The corrosion on the rear subframe is far worse than the rest of the vehicle. This vehicle is unsafe to drive in its current state as the crossmember could collapse causing a loss of control of the vehicle. Upon doing some research it is clear that Chrysler knows that this is a issue. I cannot believe that there hasn't been a recall to replace these subframes. I guess its going to take a major accident or worse to before anything will get done. I have included pictures of the crossmember as well as the undercarriage of the vehicle for comparison.
NHTSA complaint #11530799 — an unverified report by a vehicle owner.
Harrisonburg, VA
SUSPENSION
Vehicle has a bad wheel bearing. While replacing wheel bearing noticed that the rear subframe was completely rotted/rusted. The corrosion on the rear subframe is far worse than the rest of the vehicle. This vehicle is unsafe to drive in its current state as the crossmember could collapse causing a loss of control of the vehicle. Upon doing some research it is clear that Chrysler knows that this is a issue. I cannot believe that there hasn't been a recall to replace these subframes. I guess its going to take a major accident or worse to before anything will get done. I have included pictures of the crossmember as well as the undercarriage of the vehicle for comparison.
NHTSA complaint #11530799 — an unverified report by a vehicle owner.
Bruce, WI
STRUCTURE:BODY
Frame rusted out front and rear cross members.
NHTSA complaint #11530454 — an unverified report by a vehicle owner.
Baraboo, WI
STRUCTURE:BODY
The rear subframe has corroded through, causing the entire weight of the rear body to be improperly distributed. Per the Jeep service tech, this could cause a wheel to collapse. The vehicle is available for inspection at time of writing this. Jeep has inspected the vehicle and quoted for repair at $4,439.16. The only reason we were even made aware was because the vehicle had a flat tire and the tire shop noted the severe rust damage to the rear subframe. Jeep has acknowledged this as an issue and has released a Service Bulletin (23-007-17 Rev.B) which has now expired and owners were not notified of the potential problem.
NHTSA complaint #11524842 — an unverified report by a vehicle owner.
at 105,524 milesNiagara Falls, NY
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2011 Jeep Patriot. The contact stated that while her vehicle was being repaired by an independent mechanic, she was informed that the subframe was corroded. The vehicle was not repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,524.
NHTSA complaint #11512120 — an unverified report by a vehicle owner.
Fridley, MN
STEERING
Vehicle is known to have an issue with rusting subframe/crossmembers . Warranty on this vehicle was extended. (Service Bulletin 23-007-17, X69 Warranty Extension) However upon multiple dealer visits and requesting inspection was not notified that issue was happening. Approximately 1.5 years after warranty extension had expired noticeable issues started occurring including noises that got worse and prompted a visit to dealer. Had to fight tooth and nail to get dealership or company to work with me on repairs on low mileage (121K) vehicle and even then they missed 1/2 the problem and told me not to come back to the shop. What component or system failed or malfunctioned, and is it available for inspection upon request? - See beginning - How was your safety or the safety of others put at risk? - Front crossmember completely rotted out and separated, holding on by only control arm - Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, know issues but wording of service bulletin and dealership neglect result in customer not being informed or postponement of repair until too late - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Dealership - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning other than single notification of warranty extension, asked for vehicle inspection 7 months prior to warranty expiration and given an all good -
NHTSA complaint #11511055 — an unverified report by a vehicle owner.
Fridley, MN
SUSPENSION
Vehicle is known to have an issue with rusting subframe/crossmembers . Warranty on this vehicle was extended. (Service Bulletin 23-007-17, X69 Warranty Extension) However upon multiple dealer visits and requesting inspection was not notified that issue was happening. Approximately 1.5 years after warranty extension had expired noticeable issues started occurring including noises that got worse and prompted a visit to dealer. Had to fight tooth and nail to get dealership or company to work with me on repairs on low mileage (121K) vehicle and even then they missed 1/2 the problem and told me not to come back to the shop. What component or system failed or malfunctioned, and is it available for inspection upon request? - See beginning - How was your safety or the safety of others put at risk? - Front crossmember completely rotted out and separated, holding on by only control arm - Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, know issues but wording of service bulletin and dealership neglect result in customer not being informed or postponement of repair until too late - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Dealership - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning other than single notification of warranty extension, asked for vehicle inspection 7 months prior to warranty expiration and given an all good -
NHTSA complaint #11511055 — an unverified report by a vehicle owner.