Owners have filed 906 complaints
about the 2014 Jeep Patriot with NHTSA between 2013 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Jeep Patriot. 50 means typical for this
model; 100 means roughly double.
Severity — 63
12.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 56
33% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
945.0%
Head Restraint
420.0%
Cruise Control
210.0%
Warning
15.0%
Automatic Emergency Braking
15.0%
Pretensioner
15.0%
Front
15.0%
Accelerator Pedal
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
243.9%
1,000 – 9,999 miles
498.0%
10,000 – 24,999 miles
7412.1%
25,000 – 49,999 miles
12520.5%
50,000 – 74,999 miles
16026.2%
75,000 – 99,999 miles
12119.8%
100,000 – 149,999 miles
498.0%
150,000+ miles
91.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2013peak 42Jul 2026
NHTSA investigations into the 2014 Jeep Patriot
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE19014Opened 9 Sep 2019Closed 25 Feb 2026SEATS
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...
Recalls on the 2014 Jeep Patriot
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
16V668000
SEAT BELTS:PRETENSIONER
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
13V552000
ENGINE
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Avenger and Chrysler 200, and model year 2014 Jeep Compass and Patriot vehicles equipped with 2.4L engines. Due to abrasive debris in the balance shaft bearings, these engines may have a loss of engine oil pressure, possibly resulting in an engine stall or engine failure.
Risk: If the engine stalls while driving it may increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2016448139,513 units in Canada
Airbag
On certain vehicles in certain types of crashes, airbag and seatbelt pretensioner deployment capability may be lost due to a short in the front impact sensor wiring affecting Occupant Restraint Controller function. Failure of airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will replace the Occupant Restraint Controller module.
Recall 201339443 units in Canada
Engine
Certain vehicles equipped with a 2.4L gasoline engine may experience a loss of engine oil pressure and subsequent engine failure, causing a loss of motive power. A loss of motive power, in conjunction with driving conditions and driver reactions, could increase the risk of a crash. Correction: Dealers will replace the balance shaft module.
Reports where the owner recorded a crash, a fire, an injury or a death.
Saint Louis, MOCrashFire1 injured
SEAT BELTS
On a fateful day, I, [XXX] , found myself in a harrowing situation on the interstate. While driving, my car unexpectedly flipped over, tumbling four times before coming to a jarring stop. The chaos began when my engine backfired violently, which was followed by the alarming sight of smoke rising from under the hood as flames erupted. To make matters worse, my four-wheel drive system malfunctioned, leaving me helpless and unable to regain control. Despite my efforts, the seatbelt that is supposed to ensure safety failed to hold me securely, and the airbag system did not deploy, adding to the sense of dread I experienced during the crash. As I tried to process the unfolding nightmare, I found myself unable to unbuckle my seatbelt due to the shock and disorientation of the accident. The dashboard's sensors were unresponsive, and my speed monitor flickered as though mocking my plight. In that moment, the overwhelming fear and confusion turned into a painful reality as I was left with a broken left shoulder blade and a fractured left forearm, the break occurring in the upper arm, just adding to the turmoil of the incident. This life-altering experience not only left me physically injured but also sparked a deep reflection on my life and the importance of safety measures in vehicles. On a fateful day, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725402 — an unverified report by a vehicle owner.
Saint Louis, MOCrashFire1 injured
ENGINE
On a fateful day, I, [XXX] , found myself in a harrowing situation on the interstate. While driving, my car unexpectedly flipped over, tumbling four times before coming to a jarring stop. The chaos began when my engine backfired violently, which was followed by the alarming sight of smoke rising from under the hood as flames erupted. To make matters worse, my four-wheel drive system malfunctioned, leaving me helpless and unable to regain control. Despite my efforts, the seatbelt that is supposed to ensure safety failed to hold me securely, and the airbag system did not deploy, adding to the sense of dread I experienced during the crash. As I tried to process the unfolding nightmare, I found myself unable to unbuckle my seatbelt due to the shock and disorientation of the accident. The dashboard's sensors were unresponsive, and my speed monitor flickered as though mocking my plight. In that moment, the overwhelming fear and confusion turned into a painful reality as I was left with a broken left shoulder blade and a fractured left forearm, the break occurring in the upper arm, just adding to the turmoil of the incident. This life-altering experience not only left me physically injured but also sparked a deep reflection on my life and the importance of safety measures in vehicles. On a fateful day, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725402 — an unverified report by a vehicle owner.
Saint Louis, MOCrashFire1 injured
LANE DEPARTURE: WARNING
On a fateful day, I, [XXX] , found myself in a harrowing situation on the interstate. While driving, my car unexpectedly flipped over, tumbling four times before coming to a jarring stop. The chaos began when my engine backfired violently, which was followed by the alarming sight of smoke rising from under the hood as flames erupted. To make matters worse, my four-wheel drive system malfunctioned, leaving me helpless and unable to regain control. Despite my efforts, the seatbelt that is supposed to ensure safety failed to hold me securely, and the airbag system did not deploy, adding to the sense of dread I experienced during the crash. As I tried to process the unfolding nightmare, I found myself unable to unbuckle my seatbelt due to the shock and disorientation of the accident. The dashboard's sensors were unresponsive, and my speed monitor flickered as though mocking my plight. In that moment, the overwhelming fear and confusion turned into a painful reality as I was left with a broken left shoulder blade and a fractured left forearm, the break occurring in the upper arm, just adding to the turmoil of the incident. This life-altering experience not only left me physically injured but also sparked a deep reflection on my life and the importance of safety measures in vehicles. On a fateful day, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725402 — an unverified report by a vehicle owner.
at 168,000 milesDaly City, CACrash1 killed
AIR BAGS
The contact owned a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while a family member was driving at an undisclosed speed, the vehicle was involved in a head-on collision. The contact stated that the driver's front air bag did not deploy and the family member died in the crash. The driver was the only occupant in the vehicle. A police report was filed. The vehicle was towed to the police impound lot. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 168,000.
NHTSA complaint #11559778 — an unverified report by a vehicle owner.
at 80,000 milesFlorence, AZ1 injured
STRUCTURE
The contact owns a 2014 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the passenger's headrest exploded. The passenger sustained injuries to her neck but did not receive medical attention. The vehicle was taken to an independent mechanic, who informed the contact that the headrest needed to be replaced. Additionally, while the contact was attempting to fill the fuel tank, the fuel hose snapped out of the fuel tank. The failure was intermittent. The contact stated that while driving at an undisclosed speed, she smelled an abnormal odor. The contact also stated that the vehicle consumed an excessive amount of fuel. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle needed a new fuel system. The vehicle was taken to a second mechanic, who informed the contact that no failure had been found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11520289 — an unverified report by a vehicle owner.
at 128,000 milesDyersburg, TN1 injured
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2014 Jeep Patriot. The contact stated while stopped, the driver’s side seat headrest deployed without warning. The contact suffered a concussion and sought medical attention. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The failure mileage was 128,000.
NHTSA complaint #11489274 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Bakersfield, CA
AIR BAGS
dashboard light flash, airbag light on and off
NHTSA complaint #11750055 — an unverified report by a vehicle owner.
Bakersfield, CA
ELECTRICAL SYSTEM
dashboard light flash, airbag light on and off
NHTSA complaint #11750055 — an unverified report by a vehicle owner.
Bakersfield, CA
ENGINE
dashboard light flash, airbag light on and off
NHTSA complaint #11750055 — an unverified report by a vehicle owner.
Dorchester Center, MA
POWER TRAIN
I was going to work at 5am I came to a red light, and the light turn green i press the gas to go there was no acceleration the car rolled backwards. I turned vehicle off. and restarted. still no acceleration. i moved the gear into first (this an auto vehicle). with that i catches enough to coarse. Not enough acceleration to pull into the driveway. I had gone into reverse just to get in. i had it looked at and it's the CVT transmission for my 2014 jeep patriot the cost for repairs 5,000 to 6,000. The failure mileage130,000
NHTSA complaint #11732864 — an unverified report by a vehicle owner.
Saint Louis, MOCrashFire1 injured
SEAT BELTS
On a fateful day, I, [XXX] , found myself in a harrowing situation on the interstate. While driving, my car unexpectedly flipped over, tumbling four times before coming to a jarring stop. The chaos began when my engine backfired violently, which was followed by the alarming sight of smoke rising from under the hood as flames erupted. To make matters worse, my four-wheel drive system malfunctioned, leaving me helpless and unable to regain control. Despite my efforts, the seatbelt that is supposed to ensure safety failed to hold me securely, and the airbag system did not deploy, adding to the sense of dread I experienced during the crash. As I tried to process the unfolding nightmare, I found myself unable to unbuckle my seatbelt due to the shock and disorientation of the accident. The dashboard's sensors were unresponsive, and my speed monitor flickered as though mocking my plight. In that moment, the overwhelming fear and confusion turned into a painful reality as I was left with a broken left shoulder blade and a fractured left forearm, the break occurring in the upper arm, just adding to the turmoil of the incident. This life-altering experience not only left me physically injured but also sparked a deep reflection on my life and the importance of safety measures in vehicles. On a fateful day, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725402 — an unverified report by a vehicle owner.
Saint Louis, MOCrashFire1 injured
ENGINE
On a fateful day, I, [XXX] , found myself in a harrowing situation on the interstate. While driving, my car unexpectedly flipped over, tumbling four times before coming to a jarring stop. The chaos began when my engine backfired violently, which was followed by the alarming sight of smoke rising from under the hood as flames erupted. To make matters worse, my four-wheel drive system malfunctioned, leaving me helpless and unable to regain control. Despite my efforts, the seatbelt that is supposed to ensure safety failed to hold me securely, and the airbag system did not deploy, adding to the sense of dread I experienced during the crash. As I tried to process the unfolding nightmare, I found myself unable to unbuckle my seatbelt due to the shock and disorientation of the accident. The dashboard's sensors were unresponsive, and my speed monitor flickered as though mocking my plight. In that moment, the overwhelming fear and confusion turned into a painful reality as I was left with a broken left shoulder blade and a fractured left forearm, the break occurring in the upper arm, just adding to the turmoil of the incident. This life-altering experience not only left me physically injured but also sparked a deep reflection on my life and the importance of safety measures in vehicles. On a fateful day, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725402 — an unverified report by a vehicle owner.
Saint Louis, MOCrashFire1 injured
LANE DEPARTURE: WARNING
On a fateful day, I, [XXX] , found myself in a harrowing situation on the interstate. While driving, my car unexpectedly flipped over, tumbling four times before coming to a jarring stop. The chaos began when my engine backfired violently, which was followed by the alarming sight of smoke rising from under the hood as flames erupted. To make matters worse, my four-wheel drive system malfunctioned, leaving me helpless and unable to regain control. Despite my efforts, the seatbelt that is supposed to ensure safety failed to hold me securely, and the airbag system did not deploy, adding to the sense of dread I experienced during the crash. As I tried to process the unfolding nightmare, I found myself unable to unbuckle my seatbelt due to the shock and disorientation of the accident. The dashboard's sensors were unresponsive, and my speed monitor flickered as though mocking my plight. In that moment, the overwhelming fear and confusion turned into a painful reality as I was left with a broken left shoulder blade and a fractured left forearm, the break occurring in the upper arm, just adding to the turmoil of the incident. This life-altering experience not only left me physically injured but also sparked a deep reflection on my life and the importance of safety measures in vehicles. On a fateful day, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11725402 — an unverified report by a vehicle owner.
Silver City, NM
SEATS
The vehicle was parked in front of my house, completely away from all traffic or other probable causes. The driver's side head rest deployed for no apparent reason. My vehicle had no scratches or dents. If you need to come see it, let me know. Now if I do have an accident, I'm at risk of head and neck injuries. I spoke to a certified Jeep dealership mechanic that told me replacement parts were no longer available. He did not inform me of any recalls or issues with this make and model and made it sound like an expensive repair. After looking this issue up on the internet, it seems to have happened to others. The deployment did not activate the airbags or turn on the warning light on my dash.
NHTSA complaint #11719225 — an unverified report by a vehicle owner.
Dorchester, MA
SEAT BELTS
I went to the Quirk Chrysler Dodge Jeep RAM dealership of Dorchester (on hallet street) to have my vehicle recall serviced & I was turned away because I was told that the dealership does not service cars passed a certain mileage limit.
NHTSA complaint #11718627 — an unverified report by a vehicle owner.
Dorchester, MA
AIR BAGS
I went to the Quirk Chrysler Dodge Jeep RAM dealership of Dorchester (on hallet street) to have my vehicle recall serviced & I was turned away because I was told that the dealership does not service cars passed a certain mileage limit.
NHTSA complaint #11718627 — an unverified report by a vehicle owner.
Philipsburg, PA
UNKNOWN OR OTHER
Throttle body light keeps coming on. Dealer states it is PCM issue.
NHTSA complaint #11696952 — an unverified report by a vehicle owner.
Philipsburg, PA
ELECTRICAL SYSTEM
Throttle body light keeps coming on. Dealer states it is PCM issue.
NHTSA complaint #11696952 — an unverified report by a vehicle owner.
at 106,000 milesNorth Versailles Township, PA
ELECTRICAL SYSTEM
The contact owns a 2014 Jeep Patriot. While the contact’s daughter was driving at approximately 55 MPH, the vehicle suddenly lost motive power and decelerated unintendedly. During the failure, the power steering, brake assist, and the check engine warning lights illuminated. The driver was able to coast to the side of the road, where the vehicle was turned off. The vehicle was towed to the residence. The vehicle was towed and after approximately 30 - 40 minutes, the vehicle was restarted. The contact became aware of NHTSA Campaign Number: 15V115000 (Electrical System); online, which indicated a similar failure and that the Totally Integrated Power Module (TIPM-7) might fail, causing the vehicle to stall without warning. The make and model year was not included in the recall. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.
NHTSA complaint #11688798 — an unverified report by a vehicle owner.
at 106,000 milesNorth Versailles Township, PA
ENGINE
The contact owns a 2014 Jeep Patriot. While the contact’s daughter was driving at approximately 55 MPH, the vehicle suddenly lost motive power and decelerated unintendedly. During the failure, the power steering, brake assist, and the check engine warning lights illuminated. The driver was able to coast to the side of the road, where the vehicle was turned off. The vehicle was towed to the residence. The vehicle was towed and after approximately 30 - 40 minutes, the vehicle was restarted. The contact became aware of NHTSA Campaign Number: 15V115000 (Electrical System); online, which indicated a similar failure and that the Totally Integrated Power Module (TIPM-7) might fail, causing the vehicle to stall without warning. The make and model year was not included in the recall. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.
NHTSA complaint #11688798 — an unverified report by a vehicle owner.
Hopewell, VA
AIR BAGS
I reached out to the dealer about another issue with my radio by phone they helped with that situation later that day I received a text telling me about vehicle recalls. I called and made an appointment. They repaired part of the issue but had to order parts for the rest. I took my vehicle back the only light in the dash that stays on is the tire pressure light. When my son and I went to pick it back up we noticed the light on when I asked about it I was told the tech would talk to me but was gone for the day. He Jacob reached out the next day and told me it would need further inspection. I finally got in touch with a manager Mark he said the part broke when they attempted repair and this was due to the age of the car. I told him it was no issues before they touched it and I would like it fixed he told me to bring it in and they would inspect free of charge next thing I know he called and told me I was responsible for repairs. I'm not happy and don't/didn't know what to do therefore I'm reaching out here.
NHTSA complaint #11678134 — an unverified report by a vehicle owner.
Weston, WV
SEATS
The headrest exploded while I was driving down the road, and it hit me in the back of the head
NHTSA complaint #11671274 — an unverified report by a vehicle owner.
Santa Fe, NM
UNKNOWN OR OTHER
The 2014 Jeep Patriot includes an Active Head Restraint (AHR) that deploys during a rear end collision. On 5/22/2025 The driver's side AHR deployed in my 2014 Jeep Patriot while the vehicle was moving at approximately 5 miles per hour in a parking lot, when there was no collision. The malfunction caused the AHR to move forward and hit the driver in the head (which did result in a headache and sore neck for the driver). The AHR on the front passenger's side did not deploy, which indicates that this was a malfunction limited to the driver's side AHR. I have been advised by my local Jeep dealership that this is not a "covered" malfunction and will cost approximately $500 to replace the AHR, "assuming they can get the part in stock." I was further advised that the warranty for this part was extended, but if it didn't malfunction within the covered period, then the owner is responsible for any later malfunction because it was "not a recall."
NHTSA complaint #11662788 — an unverified report by a vehicle owner.
Lorain, OH
SERVICE BRAKES
Brakes are locking up to a point that it feels like the car is in lower gear. It feels like the car is pulling back when you exhilarate. The rotor is turns bright red and you can smell the burning.
NHTSA complaint #11660974 — an unverified report by a vehicle owner.
Elyria, OH
ELECTRICAL SYSTEM
My engine light and traction light and red lightning bolt light is on and it’s making the vehicle run really hard and shake and almost stall out and won’t go over 20 miles per hour
NHTSA complaint #11651187 — an unverified report by a vehicle owner.
Elyria, OH
ENGINE
My engine light and traction light and red lightning bolt light is on and it’s making the vehicle run really hard and shake and almost stall out and won’t go over 20 miles per hour
NHTSA complaint #11651187 — an unverified report by a vehicle owner.
Elyria, OH
FUEL/PROPULSION SYSTEM
My engine light and traction light and red lightning bolt light is on and it’s making the vehicle run really hard and shake and almost stall out and won’t go over 20 miles per hour
NHTSA complaint #11651187 — an unverified report by a vehicle owner.
Vallejo, CA
SEAT BELTS
The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11648140 — an unverified report by a vehicle owner.
Vallejo, CA
AIR BAGS
The contact owns a 2014 Jeep Patriot. The contact received notification of NHTSA Campaign Number: 16V668000 (Seat Belts, Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11648140 — an unverified report by a vehicle owner.
at 59,000 milesSaratoga Springs, NY
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2014 Jeep Patriot. The contact stated while driving 50 MPH, the vehicle jerked and felt as if the vehicle was going to stall. The contact stated that the failure recurred several times while driving. The check engine warning light was illuminated. The vehicle was taken to Disbrow's Auto Repair LLC, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The contact was informed that the failure was a common failure. The vehicle was not repaired. The dealer was contacted, and the contact was informed that it was a known failure; however, the vehicle was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000. The VIN was not available.
NHTSA complaint #11635596 — an unverified report by a vehicle owner.
at 16,000 milesOrrville, OH
AIR BAGS
The contact owns a 2014 Jeep Patriot. The contact stated that upon entering the vehicle, the passenger’s side active headrest had deployed. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the two plastic clips used to hold the headrest in place were fractured. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 16,000. The VIN was not available.
NHTSA complaint #11626632 — an unverified report by a vehicle owner.