2014 Jeep Patriot seat problems

SEATS

The vehicle was parked in front of my house, completely away from all traffic or other probable causes. The driver's side head rest deployed for no apparent reason. My vehicle had no scratches or dents. If you need to come see it, let me know. Now if I do have an accident, I'm at risk of head and neck injuries. I spoke to a certified Jeep dealership mechanic that told me replacement parts were no longer available. He did not inform me of any recalls or issues with this make and model and made it sound like an expensive repair. After looking this issue up on the internet, it seems to have happened to others. The deployment did not activate the airbags or turn on the warning light on my dash.

NHTSA complaint #11719225 — an unverified report by a vehicle owner.

SEATS

The headrest exploded while I was driving down the road, and it hit me in the back of the head

NHTSA complaint #11671274 — an unverified report by a vehicle owner.

SEATS

The head rest on the drivers seat and the passenger seat deployed while parked. There was a broken piece of plastic on the seat that looks like it broke off sometime during the day while the car was parked at work. They did not happen at the same time. The passenger seat happened about a year ago but no one usually sits in that seat.

NHTSA complaint #11609240 — an unverified report by a vehicle owner.

SEATS

On July 25, 2024 the front passenger headrest randomly deployed while the vehicle was parked. I was seated in that seat when it happened. Because I was leaning to the side I was not injured. Today, July 26, 2024, I brought the vehicle in to a Jeep service center to confirm that is what happened, it was confirmed that this is a problem.

NHTSA complaint #11604738 — an unverified report by a vehicle owner.

SEATS

Head restraint on passenger side deployed while not car. There was no collision. The car was parked in my drive. Chrysler avoids responsibility. My car has under 64,000 miles. It could have hurt a passenger if I was traveling. There should have been a recall. There are class suits on the problem with Chrysler vehicles.

NHTSA complaint #11557575 — an unverified report by a vehicle owner.

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact owns a 2014 Jeep Patriot. The contact stated that the front passenger’s side headrest unintendedly deployed. The vehicle was taken to the dealer who diagnosed and determined that the headrest needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure; however, the contact had not received a callback. The approximate failure mileage was 64,000.

NHTSA complaint #11557583 — an unverified report by a vehicle owner.

SEATS

On 5-19-23, while driving slowly in a residential neighborhood, (without any warning or prior incidence) my driver side headrest suddenly popped open hitting the back of my head. There is now an approximately three inch gap or opening at top of headrest. I was the sole occupant in the vehicle. I continued driving without incident. Additionally, I was wearing my seatbelt at the time. I plan to visit my dealership Monday to question why this occurred and to gather information about repairing the headrest (or closing it back up, if that is the solution).

NHTSA complaint #11523044 — an unverified report by a vehicle owner.

SEATS

The headrest of the driver deployed on its own without a coalition and some inside plastic parts were chattered. The headrest isn’t working anymore to be reset.

NHTSA complaint #11521250 — an unverified report by a vehicle owner.

SEATS

The headrest deployed without accident and will not reset. No impact to the vehicle.

NHTSA complaint #11489053 — an unverified report by a vehicle owner.

SEATS

My driver and passenger headrest deployed for no reason. They deployed at separate times. It is a safety concern because I am not able to position my neck properly when driving. Due to the head rest being deployed my head is positioned forward making it difficult to see my surroudings. Had I not been parked when my driver side headrest deployed, I stronly believe that it could have caused an accident. I am not able to fix this issue on my own due to the actual pieces that would allow you to reset the head rest are broken.

NHTSA complaint #11486778 — an unverified report by a vehicle owner.

SEATS

The passenger headrest with the active restraint system popped open yesterday 7/27/22. This vehicle has not been in any accidents or any reason for it to open. When investigating, the plastic piece that holds the latch was broken. The safety concern is if it happens on the driver side while the driver is actually driving the car, it can cause injury to the driver as well as potential for car accidents to happen.

NHTSA complaint #11476248 — an unverified report by a vehicle owner.

SEATS

Passenger head rest popped out hitting passenger while car was parked, active head rest deployed without cause or warning.

NHTSA complaint #11472659 — an unverified report by a vehicle owner.

SEATS

The driver headrest inadvertently deployed - looks like the plastic clip inside broke

NHTSA complaint #11458661 — an unverified report by a vehicle owner.

SEATS

Active head rest deployed while the car was sitting unattended and unoccupied in my work parking lot. Came out of work to drive home and found my driver's side head rest had deployed. No signs that the car was hit. No warning signs previous to this. Scary to think it could've happened while I was driving, especially after reading stories of people facing concussions. Taking it to a dealer tomorrow but otherwise no inspections yet.

NHTSA complaint #11446975 — an unverified report by a vehicle owner.

SEATS

The active head restraint on the passenger side spontaneously deployed while parked. There was no impact leading up to this event. The head restraint appears to have failed due to a faulty plastic clip that split in half. The head restraint is at the height of my passenger's head and, if they had been seated in the chair, the deployed headrest would have hit them at the base of the skull or delivered a blow to the left or right cheekbone and eye. I took the vehicle to my nearest Jeep dealership (Rhythm Jeep in Madison, TN) and they confirmed that the clip holding the release pin in place spontaneously failed. They documented the damage and ordered a new headrest which has not yet been fulfilled (a 9-month wait so far). There were no warning signals or any other indication that the head restraint would fail. Our concern is that the driver's side head restraint will also fail and cause the driver to crash the vehicle or suffer head and neck injury.

NHTSA complaint #11440110 — an unverified report by a vehicle owner.

SEATS

I WAS SITTING IN MY CAR GETTING READY TO LEAVE A PARKING SPACE I BACKED OUT AND THEN I HEARD A POP I DIDN'T KNOW WHERE IT CAME FROM I LOOKED AROUND THE VEHICLE I DIDN'T SEE ANYTHING ONCE I GOT BACK INTO THE VEHICLE I NOTICED THAT MY HEADREST HAD POPPED OUT I WAS NOT HIT BY ANYTHING IT JUST POPPED OUT

NHTSA complaint #11408642 — an unverified report by a vehicle owner.

SEATS

PASSENGER SEAT ACTIVE HEAD HEADREST (AHR) DEPLOYED ON ITS OWN WITHOUT ANY ACCIDENT. PLASTIC 'PIN' THAT HOLDS SPRINGS SNAPPED OFF. VEHICLE WAS STATIONARY, UNOCCUPIED AND PARKED IN DRIVEWAY WHEN DEPLOYED. SOUND COULD BE HEARD OUTSIDE CAR ALERTING ME TO THE DEPLOYMENT.

NHTSA complaint #11399525 — an unverified report by a vehicle owner.

SEATS

THE DRIVER SEAT HEADREST DEPLOYED WITHOUT WARNING OR CAUSE. THE CAR WAS PARKED IN MY DRIVEWAY OVERNIGHT, NO CAR OR OBJECT HIT THE CAR. WHEN I GOT IN THE CAR AND PUT IT IN REVERSE I NOTICED THE HEADREST HAD BEEN DEPLOYED. IT WAS POSSIBLE IT HAPPENED OVER NIGHT OR AS THE CAR WAS STATIONARY AND PUT IN REVERSE. THIS IS EXTREMELY DANGEROUS AND IS A WELL KNOWN PROBLEM ONLINE. THERE IS NO RECALL FOR THIS AND THIS WILL APPARENTLY COST ME $800 OR MORE TO REPAIR, OR I CAN DRIVE AROUND WITH NO HEAD REST.

NHTSA complaint #11395974 — an unverified report by a vehicle owner.

SEATS

BOTH PASSENGER AND DRIVER HEAD REST BUST OPEN WHILE DRIVING - ALMOST CAUSING AN ACCIDENT

NHTSA complaint #11386618 — an unverified report by a vehicle owner.

SEATS

THE ACTIVE HEAD RESTRAINT (AHR) IN THE FRONT PASSENGER SEAT SELF-DEPLOYED WHILE THE VEHICLE WAS PARKED (ENGINE WAS OFF) IN THE DRIVEWAY -NO COLLISION OR EXTERNAL ACTION INVOLVED. THE FRONT PASSENGER SEAT WAS UNOCCUPIED WHEN THE AHR WAS ACTIVATED. IT APPEARED THAT TWO PLASTIC TABS POSSIBLY USED TO SECURE THE DEVICE IN POSITION HAD SHEARED OFF. AS A RESULT, THE AHR COULD NOT BE PLACED BACK IN ITS ORIGINAL POSITION.

NHTSA complaint #11377622 — an unverified report by a vehicle owner.

SEATS

THE PASSENGER HEAD REST POPPED PUT WHILE BEING PARKED IN THE DRIVE WAY. IVE SEEN MANY COMPLAINTS ON LINE AND NO RECALLS FOR IT. BUT APPEARS TO BE A PROBLEM WITH THE PLASTIC PIN BREAKING INSIDE OF THE HEAD REST AND IT DEPLOYING WITH OUT ANY IMPACT. NO ONE WAS SITTING THERE THANKFULLY OTHERWISE THEY WOULDA GOT WHACKED BY IT.

NHTSA complaint #11374103 — an unverified report by a vehicle owner.

SEATS

AFTER BEING PARKED FOR THREE OR FOUR DAYS, I ENTERED THE VEHICLE AND IMMEDIATELY THE DRIVER'S SEAT AND HEADREST FELT WRONG. WAS NOT DRIVING YET. JUST SITTING IN SEAT. A QUICK INSPECTION SHOWED THAT THE DRIVER'S HEADREST HAD SPONTANEOUSLY ACTIVATED WHILE PARKED, LEAVING IT SPLIT IN TWO PIECES. THE VEHICLE, OF COURSE, IS FIVE YEARS AND ONE MONTH OLD, SO OUT OF WARRANTY. THIS WILL BE AN EXPENSIVE REPAIR OF THIS MANDATORY SAFETY EQUIPMENT THAT IS DEFECTIVE. ALSO DANGEROUS IF IT HAD DEPLOYED WHILE DRIVING OR SITTING IN SEAT. SHOULDN'T THIS BE SUBJECT TO AN INVESTIGATION AND POSSIBLE RECALL?

NHTSA complaint #11244463 — an unverified report by a vehicle owner.

SEATS

THE ACTIVE HEAD RESTRAINT HAS FAILED. THE STEEL PIN WHICH HOLDS THE RESTRAINT IN THE CLOSED/SET POSITION TORE THROUGH THE PLASTIC THAT IS DESIGNED TO HOLD IT IN PLACE. THE SYSTEM HAS NOT DEPLOYED, BUT HAS RELEASED BECAUSE OF A MATERIAL FAILURE, AND CAN NOT BE RESET. THE VEHICLE WAS STATIONARY, UNOCCUPIED, PARKED IN MY DRIVEWAY, ENGINE OFF, AND THE KEY IN THE HOUSE. HAD I BEEN DRIVING WHEN THE PLASTIC FAILED, IT WOULD HAVE BEEN LIKE GETTING RANDOMLY PUNCHED IN THE BACK OF THE HEAD WHILE MOVING DOWN THE ROAD, CREATING A SERIOUS SAFETY ISSUE. I AM CONCERNED THE PASSENGER SEAT COULD HAVE THE SAME FAILURE AND INJURE MY WIFE.

NHTSA complaint #11175228 — an unverified report by a vehicle owner.

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE DRIVING AT AN UNKNOWN SPEED, AN UNUSUAL NOISE WAS HEARD AND IT WAS NOTICED THAT THE ACTIVE HEAD REST ON THE FRONT PASSENGER SEAT FRACTURED AND ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROBERT LOEHR CHRYSLER DODGE JEEP RAM SRT AND FIAT (770-382-5885, LOCATED AT 567 E MAIN ST, CARTERSVILLE, GA 30121) WHERE IT WAS STATED THAT THERE WAS NO RECALL AND THAT THE VEHICLE MILEAGE WAS TOO HIGH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 116,002.

NHTSA complaint #11174840 — an unverified report by a vehicle owner.

SEATS

SAFETY HEADREST FAILURE. AHR (ACTIVE HEADREST RESTRAINT) FAILURE. WAS DRIVING AT 25MPH, PASSENGER HEADREST EXPLODED CAUSING LOUD NOISE AND DISTRACTED MY DRIVING. PULLED OVER TO INSPECT MY VEHICLE AND FOUND THE PASSENGER HEADREST WAS DEPLOYED. THIS IS A SAFETY FEATURE THAT IS INTENDED TO ENGAGE DURING A COLLISION. I WAS NEVER INVOLVED IN A COLLISION IN THIS VEHICLE. JEEP HAS BEEN CONTACTED REGARDING THIS ISSUE WITH LITTLE RESOLUTION. VEHICLE HAS LESS THAN 40,000 MILES, BASIC SAFETY EQUIPMENT SHOULD NOT BE FAILING AT THIS POINT.

NHTSA complaint #11102804 — an unverified report by a vehicle owner.

SEATS

TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. WHILE THE VEHICLE WAS PARKED, THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THAT THE RUBBER WEATHERSTRIPPING WAS LOOSE. UPON FURTHER INSPECTION OF THE INTERIOR OF THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER AND DRIVER SIDE CARPET WAS DAMP AND MOLD WAS ON THE FRONT DRIVER AND PASSENGER SEATS AS WELL AS THE REAR SEATS AND FLOORBOARDS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED APPROXIMATELY ELEVEN MONTHS AGO FOR THE WEATHERSTRIPPING AT COLUMBIA CHRYSLER DODGE JEEP RAM FIAT (106 S JAMES CAMPBELL BLVD, COLUMBIA, TN 38401 (931) 548-0109) UNDER WARRANTY. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE AGAIN. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WEATHERSTRIPPING WOULD NOT BE COVERED UNDER WARRANTY AGAIN BECAUSE IT WAS A MAINTENANCE FAILURE. THE CONTACT ALSO INQUIRED ABOUT PART AVAILABILITY FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) AS HE PREVIOUSLY FILED A COMPLAINT AND WAS STILL WAITING FOR PARTS. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE IN AUGUST OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

NHTSA complaint #11006360 — an unverified report by a vehicle owner.