2019 Jeep Wrangler suspension problems

SUSPENSION

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving approximately 50 MPH, the contact experienced the death wobble, and the vehicle started shaking violently. There was no warning light illuminated. The driver was able to maintain control of the vehicle; however, the vehicle failed to exceed 50 MPH without the failure recurring. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the track bar had failed and needed to be replaced. The vehicle was not repaired. The vehicle was also taken to the dealer, where it was determined that the track bar had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.

NHTSA complaint #11721727 — an unverified report by a vehicle owner.

SUSPENSION

I was driving on the interstate and when I went over a little bump my truck started to shake like it was going to loose control. I read up on this and people who own jeeps refer to it as the death waddle is there a recall on this issue.

NHTSA complaint #11712821 — an unverified report by a vehicle owner.

SUSPENSION

Concern: Suspension, steering, and electrical system malfunction Description of the Problem: While driving at highway speeds (approximately 75 mph), the vehicle experiences a wiggling or unstable sensation in the suspension, making the car feel unsafe. At the same time, the steering wheel becomes stiff and difficult to turn. Additionally, a warning message appears stating “Service Shifter.” When this occurs, the electrical system freezes, affecting vehicle functions. This electrical malfunction lasts for 1 to 2 days, during which systems do not respond properly before eventually resetting on their own. Safety Concern: The suspension instability, loss of steering responsiveness, and electrical failure at high speeds present a serious safety risk to the driver and others on the road. Request: Requesting a full inspection of the suspension, steering system, shifter system, and electrical components, including any sensors or modules that may be causing these failures.

NHTSA complaint #11707223 — an unverified report by a vehicle owner.

SUSPENSION

The steering wheel started to shake and then escalated to the whole car shaking at which time I had to stop the vehicle on the highway to make it stop shaking. This isn’t the first time this has happened.

NHTSA complaint #11701291 — an unverified report by a vehicle owner.

SUSPENSION

My 2019 Jeep Wrangler Sahara with 2.0 liter turbo engine has had two failed “Rear Axle Assemblies or differentials” within 3 years of each other. The first time was in July 2022, and my service repair order says rear Diff replacement. Now this time, my dealer is saying we need the whole rear axle assembly which is on national back order. No current ETA for delivery, with no additional info other than none are even in production at this time. Since my vehicle is under warranty for another 4,000 miles or so, I would like to use Stellantis warranty for my repair. However, They are no help and are saying we cannot order a different OE part, or a used part. The vehicle is unsafe to drive as I can feel my loss of control especially on wet roads in Florida. After searching the internet I have found this is a common problem with the sport, and Sahara versions from 2018-2025. Now that we can’t even get replacement parts, it creates a whole other set of problems. I would like to mention everything is factory on my Jeep and I have never been off roading. Not even once. So 2 failed rear axles is just unacceptable.

NHTSA complaint #11676478 — an unverified report by a vehicle owner.

SUSPENSION

When driving over 55 + jeep shakes violently also does the same when going in reverse. Rollover warning ⚠️ light is constantly on warning me not to drive over a certain mph. Diagnostic test came back as faulty suspension.

NHTSA complaint #11645252 — an unverified report by a vehicle owner.

SUSPENSION

Our rear axle broke while driving on the highway 600 miles from home with our 2 children. Vehicle was towed to the dealership where it was confirmed. Vehicle has now sat for 3 months because the part is on backorder. It seems as though this is a common issue if they can't keep up with the part needed. There is no warning lights or any way to know this happens until you get stuck. We had the vehicle in the shop not long before getting brakes and an Inspection and there were no issues noted.

NHTSA complaint #11635967 — an unverified report by a vehicle owner.

SUSPENSION

Our 2019 Jeep recently experienced the “death rattle” where the steering and suspension shake violently at speeds 65 mph and above. This recently occurred on a 70 mph freeway and nearly caused a sideswipe accident with a large semi as I was thrown from my travel lane. The Jeep owners forum (and Fiat Chrysler America) know about this issue with the steering dampener, but neither the NHTSA nor FCA has seen fit to issue a warning or recall. Our Jeep is never taken off-road and is under 60,000 miles. We are the original owners, and the Jeep is currently with the dealer.

NHTSA complaint #11627954 — an unverified report by a vehicle owner.

SUSPENSION

while driving on Interstate Highyway aproximately 65 MPH and passing over a bridge the front end started shaking violently. I hit the brakes and it finally stopped as I slowed. It did this 6 times on the same trip and has repeated multiple times. I took it to the dealer and told them it had done this when I first bought it and they said they would have to evalaute it. When I first bought the car it had 19k miles on it with this death wobble. They said it needed a recall accomplished and it never happened again. Now the car has 71k miles on it and it is happening again. The dealer says they have to order a part. I believe the car is unsafe to drive on an interstate with this condition. Also owners with similar Jeeps have to be aware that this condition which was fixed with a recall can return after so many miles. They will not tell me the component or part number of the component.

NHTSA complaint #11622781 — an unverified report by a vehicle owner.

SUSPENSION

The car is having electrical issues that the dealer service is unable to diagnose. They have since ordered a part but they are not certain that this will fix the problem. The car has been in service 3 times. Twice for an uncontrollable shaking that comes from no where, this has fixed the problem temporarily, however it continues. If I hit highway speeds the car shakes making it difficult to drive. The electrical issue for lack of a better word causes the car to stop as there is no acceleration at this point, making it difficult and extremely dangerous to drive. I drive an hour and half to work with fear. I don't want to cause an accident nor do I want anyone else getting hurt. The car has had issues since we first bought it. But thought ok, they are trying to fix the issues so have said nothing until now. Now the electrical system fails causing the care to be undrivable. We had to already have it towed to the dealer. Paid for the diagnostic issue which resulted in nothing and paid for a rental car.

NHTSA complaint #11620634 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH on a bumpy road surface, the vehicle experienced the death wobble. The contact stated that the steering wheel and the front end of the vehicle shuddered significantly. The contact decelerated to approximately 55 MPH, and the vehicle operated as needed. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11614776 — an unverified report by a vehicle owner.

SUSPENSION

Consistently getting a warning that the axel locking system needs serviced. Mentioned to dealership and they said could affect how my 4 wheel drive will work or not be able to use the 4 wheel drive when needed.

NHTSA complaint #11613394 — an unverified report by a vehicle owner.

SUSPENSION

rear upper coil spring pockets weld failures on vehicle found during inspection.

NHTSA complaint #11611198 — an unverified report by a vehicle owner.

SUSPENSION

I hit a bump at 65 mph. Then my jeep started to shake from side to side so viciously that I thought it was going to fall apart. I did some research and it’s called a death wobble! For some reason there are no recalls on my specific Vehicle .

NHTSA complaint #11609100 — an unverified report by a vehicle owner.

SUSPENSION

Sometime in January of 2019, while living in Florida my Jeep had recall work done to make repairs related to the “death wobble” prevalent in 2018-2020 Jeeps. In 2020, after purchasing the vehicle, I experienced the death wobble. I then took my vehicle in to Orlando Chrysler, and was informed that when the recall repair was done, the part involved was installed backwards. The completed the necessary repair. I had not experienced the situation again until yesterday, when I picked up my Jeep from the Dodge dealership in Greenville, South Carolina, where Another recall was being dealt with. I returned to the dealership and was told in no uncertain terms they did nothing, and because there are no outstanding recalls on the vehicle related to the death wobble, they are under no obligation to do anything about it, including checking to see if the previously recalled parts that were replaced need replacing again. However, as it is occurring again my Jeep is once again unsafe to drive.

NHTSA complaint #11605472 — an unverified report by a vehicle owner.

SUSPENSION

While driving at interstate speed and passing over an irregular surface the jeep started to shimmy and I later found out it was called "Death Wobble". The jeep started to wonder across the lanes of the highway and I had to slow to 45 mph to stop the shimmy and get control of the vehicle, I assume the the problem is in the steering or the front suspension. After talking to a mechanic I found out that a recall has already been performed to replace the steering vibration damper. The mechanic could not find any loose or damaged front end parts upon inspection. Since the initial incident the shimmy has happened multiple times at slower and slower speeds. There was no prior warning by the jeep instrument panel.

NHTSA complaint #11597309 — an unverified report by a vehicle owner.

SUSPENSION

The front suspension steering damper on my vehicle not effectively damp oscillation of the steering system, resulting in a sustained shake or shimmy in the steering wheel. This can be more noticeable when driving at speeds exceeding 55 Miles Per Hour (MPH) 88 Kilometers Per hour (KPH) after contacting a bumpy road surface and in temperatures below 40° Fahrenheit (5° Celsius).

NHTSA complaint #11578815 — an unverified report by a vehicle owner.

SUSPENSION

While driving the last couple days, our 2019 Jeep Wrangler Rubicon unlimited started the “Death Wobble”, an uncontrollable violent shaking from left to right. Occurred three days in a row, took vehicle to Jeep dealership to ensure extended warranty coverage

NHTSA complaint #11576745 — an unverified report by a vehicle owner.

SUSPENSION

1st problem was death wobble on highway took to dealer fix, 2nd problem was death wobble on highway tire rods fixed. 3rd problem stealing lock on highway and car wobbling. Towing to dealer. All times car had to be towed. All times going 50 on highway which has been dangerous.

NHTSA complaint #11574878 — an unverified report by a vehicle owner.

SUSPENSION

Had damper replaced due to death wobble at 39k miles under extended warranty related to FCA lawsuit. At 59k miles experienced same death wobble and nearly crashed at highway speeds. Took it in and they said the cause was the tie rods were bad, damper was within threshold, but would replace it too as a courtesy and abundance of caution. Wouldn’t do damper replacement without tie rod fix though. Didn’t have damper and would take 5 days to get in (1 day for tie rod part), but when I stated I wanted to repair it they miraculously came up with all the parts and had it finished before tie rod part even showed up. My complaint is that the original FCA lawsuit where they replaced damper was a bandaid for the real problem which is the tie rods. I paid the $2500 but will be pushing this up the chain of command. I know the lawsuit alluded to the damper not being the root of the problem but a cheaper fix for Jeep. The entire experience has been shady at best. Stew Hansen’s in Des Moines, Iowa was the service department.

NHTSA complaint #11573584 — an unverified report by a vehicle owner.

SUSPENSION

I bought this 2019 jeep wrangler and it is still under manufacturer warranty on the transmission and the steering damper . The transmission in my car was leaking bad and I took it to the jeep dealership and they did not know what was wrong or how to fix it . They are all incompetent and stupid and unprofessional and know nothing about cars also the recall on the steering damper was done 2 years ago and now I had to replace it because the car was dangerously shaking very bad . The transmission is still under manufacturer warranty and I took it to another shop and he fixed the leak in the transmission and he said it’s it’s the cooler line connector in the transmission so this repair that cost me 478 dollars should be refunded to me from Jeep manufacturer since it’s still under warranty

NHTSA complaint #11569361 — an unverified report by a vehicle owner.

SUSPENSION

When driving at speeds of approximately 45+ the front end for no apparent reason begins to violently shake back & forth making the vehicle impossible to control. You must immediately put on the brakes to slow the vehicle until the wobbling stops. This has progressively gotten worse. It’s what is referred to as the Jeep death wobble. It is in the shop now waiting to be looked at.

NHTSA complaint #11567250 — an unverified report by a vehicle owner.

SUSPENSION

I have had a multitude of problems with this vehicle since driving it off the lot. The most recent “the jeep death wobble”

NHTSA complaint #11563955 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at approximately 55–73 MPH, the vehicle was shaking violently. While driving over a bump in the road, the vehicle was uncontrollable. The contact pulled over several times to regain control of the vehicle. There were no warning lights illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 36,000.

NHTSA complaint #11560101 — an unverified report by a vehicle owner.

SUSPENSION

Driving 60+ miles you hit a bump and the truck starts shaking real bad the whole truck That the only way to make the vehicle stop from shaking is slowing down the speed to 30 mph or complete stop until it goes away the terrible shaking. I already reemplace many suspension parts like the track bar,tie rod and the drag link and still having that issue

NHTSA complaint #11553580 — an unverified report by a vehicle owner.

SUSPENSION

My 2019 jeep wrangler steering wheel starts to vibrate then shake and then the car shakes while I am driving on the highway. It happened 4 times in the last week. One time last week , 2 times last night and once tonight while driving on the highway.

NHTSA complaint #11553134 — an unverified report by a vehicle owner.

SUSPENSION

The contact owns a 2019 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle started vibrating and shaking abnormally. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the tires to be balanced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 18,000.

NHTSA complaint #11527160 — an unverified report by a vehicle owner.

SUSPENSION

This issue has been going on for over a year now. Vehicle shakes violently when leaving uneven surfaces such as coming off of a bridge on the highway. You have to come to a complete stop to get it to stop shaking. This is very dangerous when on a highway. Vehicle has been inspected by local dealership and parts have been ordered but continue to be on backorder. The dealership states that they have seen other jeeps with this issue. I personally know people who have also experienced this, and not all have the same year as my jeep.

NHTSA complaint #11527216 — an unverified report by a vehicle owner.

SUSPENSION

I have a 2019 Jeep wrangler. Within the first 3 months of having my jeep I experienced issues with the battery. I came to a stop at a stop sign, the auto on/of turned the vehicle off but then it wouldn't come back on when I tried to drive. It showed a battery light and the auto on/off sign with an exclamation mark first then all lights on the dashboard started flickering, windshield wipers came on, and then it started beeping. I had to get a tow truck to get my car out the street. When I took it to the dealership they said both batteries needed to be replaced. Since then I have had the same situation happen twice for a total of 3 times in my 1 year of having the car. Each time I have to tow the jeep to the dealership and replace the batteries. They check the fuse but can't figure out the cause. As for the steering, I cannot go over 80 mph without experiencing "death wobble".

NHTSA complaint #11526473 — an unverified report by a vehicle owner.

SUSPENSION

I purchased this vehicle used and out of warranty in February of this year 2023. I've had continuous issues with the steering. I have contacted my local dealerships explaining my issues. I've contacted FCA explaining my issues. By both I'm told I need to bring my vehicle in for a diagnostic test that will cost me $250 plus dollars and then ANY REPAIR will cost out of pocket. The vehicle wonders while driving at speeds any speed, but more so at highway speeds, I have almost 2" of slop in my steering wheel, a shimmy in the front and have experienced DEATH WOBBLE numerous times. My family will not ride in my wrangler and I personally feel it is UNSAFE as well. I have already personally replaced ball joints and an aftermarket steering stabilizer in hopes of correcting these issues. I learned that FCA is aware of an issue with the aluminum steering gear of which my wrangler still has. I also learned of a TSB for the steering stabilizer, track bar and software update for the power steering itself. As previously stated ALL MY SYMPTOMS ARE EXACTLY AS THESE TSB'S DESCRIBE, and I had no knowledge of them prior to purchasing and experiencing these issues.

NHTSA complaint #11519427 — an unverified report by a vehicle owner.