I had just finished charging the vehicle overnight on a Level 2 charger at a family members home. After leaving the driveway and driving a few hundred feet, an error message showed on the vehicle screen saying "Check Electric Vehicle" system, and then later a second message that said to stop the vehicle. I immediately turned the car around parked it in the driveway again and called roadside assistance to have it towed to the Kia service center. The Kia service center confirmed that it was an ICCU (integrated charging control unit) failure, which they replaced 4-5 days later after ordering the part. These error messages were the first and only indicator of the problem, there were no smaller issues leading up to the issue. Because the failure happened within a block of a family member's home, I was able to get to safety. But it could have been a completely different situation had the failure occurred even a few minutes later when I was on the freeway.
NHTSA complaint #11728963 — an unverified report by a vehicle owner.
Compton, CA
UNKNOWN OR OTHER
Was trying to drive EV. As soon as I pulled out of driveway it gave me a warning sign; to check electrical system/stop vehicle and check power supply. I couldn't drive car anywhere, had to get it towed to dealership. When tow truck arrived we couldn't turn car on, it had no power. Mind you, I had full charge on EV.
NHTSA complaint #11725103 — an unverified report by a vehicle owner.
Carlsbad, CA
UNKNOWN OR OTHER
The car on 3/5 blanked out on all screens. shut car off and then came back on, no warnings came up. The car on 3/7 came up with “Check Electric Vehicle System” reverted to page 1-46 of Manual and advised do not drive, tow to nearest dealership. We drove car 4 miles home and the car had next to no acceleration, extremely dangerous and people nearing to back end us. To try and charge vehicle response is "unsuccessful"
NHTSA complaint #11722927 — an unverified report by a vehicle owner.
Pottstown, PA
UNKNOWN OR OTHER
The Integrated Charging Control Unit (ICCU) of my KIA EV6 failed. When putting the car into reverse to leave my workplace, I heard a fuse pop and a notification appeared on dashboard screen saying "Check electric vehicle system". This is a known recall issue that I was aware could happen, and in which case the car will soon become completely inoperable, so I didn't risking driving further. I had it towed to the nearest KIA dealership, where they confirmed the ICCU had failed and replaced it at no charge under the warranty coverage. There were no warnings or symptoms prior to the failure. I was fortunate that it did not fail while I was driving.
NHTSA complaint #11721899 — an unverified report by a vehicle owner.
Maplewood, NJ
UNKNOWN OR OTHER
Driving with my wife and [XXX] child, there was a pop sound from under the car, and the car suddenly showed multiple faults, including "Check electric vehicle system”, which cleared on their own. I parked and turned the car off and on again and the faults reappeared. I started driving home, and during the drive it showed "Stop vehicle and check power supply" and audibly alarmed. As I was only half a mile from my house on local quiet roads, I made it. A few minutes later, I tried to turn on the car and some displays were off, there was no drive power, the steering wheel did not turn, the door locks were flakey, and I wasn't able to tell if I had shifted into Park or if the parking brake was engaged. When the tow truck arrived, the car was completely unresponsive and there was no way to release the parking brake or shift the car in neutral, so the car was dragged across the pavement and onto the tow truck. The failure was quick and comprehensive and could have easily caused injury. There are many highways near me with fast, busy traffic and either no emergency shoulder or a very narrow one. If my car tells me that I need to stop the vehicle, that can create a very dangerous choice between stopping somewhere less safe quickly or risking the car being completely disabled while in the travel lane while I look for a safer spot. Loss of cabin heat can easily become dangerous very quickly in the winter. Many drivers may not even understand the urgency of the warning until the car starts failing to drive. The car is at a Kia dealership for repair who confirmed an ICCU failure. See related NHTSA recall no 24V-867 and others. ICCU failures are endemic to Kia and Hyundai EVs. ICCU failures are widely discussed on many internet forums and seem much more common than the 1% failure rate claimed by Hyundai/Kia. FYI, an interesting root cause analysis was shared on a German EV forum: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11716352 — an unverified report by a vehicle owner.
Daytona Beach, FL
UNKNOWN OR OTHER
I am reporting suspected odometer fraud and misreported mileage/VIN/title data by Greenway Kia North (Longwood, FL) involving my 2024 Kia EV6 GT-Line (VIN: [XXX] ) and my 2017 Audi Q5 trade-in. These actions appear to violate the Federal Odometer Act (49 U.S.C. § 32705 and 327 and Florida title/odometer laws. After attempts to resolve the matter, I issued a rescission and statutory-demand notice on Nov. 8; the dealer provided no adequate response. Title/Registration Misrepresentation: My Audi Q5 (dark blue) was submitted to FLHSMV as “Monsoon Gray.” The EV6 (Aurora Black Pearl) was submitted as “Blue.” I verbally corrected both errors at signing; the dealer ignored them, and the false data was transmitted to the State and later reported through Carfax. This indicates intentional or reckless submission, not clerical error. Odometer Fraud: The dealer certified 131 miles on the Odometer Disclosure Statement, though I informed them the mileage was higher. Post-purchase evidence shows the certification was false. Documented travel from Dec 29–Jan 4 totals ~546 miles. Charging records (49.2 kWh on Dec 30; 63 kWh on Jan 2) indicate regular use inconsistent with a 131-mile vehicle. On Jan 4, the dashboard displayed 965 miles; Carfax recorded 1,206 miles. If delivery mileage were truly 131, the vehicle would show ~677 miles minimum—yet readings were 965–1,206 miles, proving the EV6 had approximately 413–660 miles at delivery. Willfulness Indicators: I verbally corrected mileage and color errors; the dealer ignored the corrections, submitted false disclosures, and provided only a thumb drive instead of paper contracts, preventing immediate verification. Carfax confirms incorrect DMV data originated from dealer submissions. Requested NHTSA Action: Investigate for violations of the Federal Odometer Act, audit the dealer’s odometer/title practices for a possible pattern, pursue civil/criminal enforcement if warranted, and refer to DOJ as appropriate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
NHTSA complaint #11703544 — an unverified report by a vehicle owner.
Pueblo West, CO
UNKNOWN OR OTHER
Sun roof/moon roof exploded without reason.
NHTSA complaint #11697459 — an unverified report by a vehicle owner.
Westfield, INCrash
UNKNOWN OR OTHER
When I stopped the car in a parking lot, before I could engage the parking brake, the vehicle suddenly accelerated and climbed over the curb adjacent to the side walk. Stopped for few seconds and again suddently started accelerating. I could not stop the car as the brake appeared to be disenaged completely and was going all the way to the floor. The car went on the side walk, and descended on the road from the side walk and crossed the road, climbed on the curb again and stopped on the grassy area. Side airbag on the driver side inflated and the drive seatbelt tightened.
NHTSA complaint #11691230 — an unverified report by a vehicle owner.
Rolesville, NCCrash
UNKNOWN OR OTHER
Brakes failed with unintened acceleration. We were stopped behind a truck at a stoplight when the the vehicle accelerated with a foot on the brake. We had it towed from the scene of the accident to our local dealership for testing. They had the vehicle for 4 weeks. Kia customer care was not responsive to our calls and emails or the dealerships. The dealership could not confirm the cause without their cooperation. The police were called to the scene of the accident and there is a report. The vehicle has been looked over by the service department at our local Kia lot. It was appraised for cost of damages by the collision center.
NHTSA complaint #11685781 — an unverified report by a vehicle owner.
North Las Vegas, NV
UNKNOWN OR OTHER
There is a safety issue with the specific implementation of the regenerative braking system when the car is put into reverse that I have experienced on several occasions. This is not a failure or malfunction of the system as it is working as intended nor are there any warning messages or alerts to signify a defect. The way Kia's system works is that regenerative braking is always on (like all EVs), but at a level you set from 1-4, with 4 being the most aggressive. I leave it on level 4(i-pedal) because I prefer one-pedal driving which I find to be more comfortable and safer. When the car is parked, or at a complete stop, if I put the car into reverse then the regenerative braking level is forced down to level 3. This creates a novel situation where regenerative braking is holding the parked car in place, but also the car won't move until the acceleration pedal is pressed. So I need to tap the accelerator then quickly move my foot to the brake pedal to stop the car which takes a couple of seconds. This causes the car to lurch backwards quickly until my foot reaches the brake pedal because Level 3 is not aggressive enough to bring the car to a complete stop in a short distance. Once I have held down the brakde pedal I can use that to slowly reverse more safely. I haven't hit anyone or anything yet, but I have had a few close calls from cars or pedestrians suddenly appearing from outside my view range at the same time I'm doing that initial reverse lurch. If someone were slower than me or have some physical hindrance that didn't allow them to move their foot quickly then it would be more likely the car may accidentally reverse into a person or car before the driver could respond. Being that regenerative braking is still engaged while reversing it should be a simple software change to allow for level 4 to be enabled thus eliminating the initial reverse lurch issue.
NHTSA complaint #11668628 — an unverified report by a vehicle owner.
Ft Lauderdale, FL
UNKNOWN OR OTHER
The exterior rear-view mirrors on my car do not have detents to hold them in place in the deployed position. All side-view mirrors have such detents. The mirror assembly is held in place such that the mirrors remain aimed where the driver sets them. If the mirror experiences a significant force from, say a person walking into them, the detent releases and the mirror folds back against the car, avoiding damage. On my car and other affected cars, these detents are not present and the force of closing the car doors, wind from high-speed driving, or even a bumpy road can cause the mirrors to move from their intended position, causing the driver to misjudge the position of other vehicles, an obvious safety hazard. Posts on online forums dating back to 2022 report this issue, and by simply examining mirrors on a reasonable-sized sample of Kia Ev6s, it's obvious that this is a widespread issue. Online posters have reported that Kia dealers have denied the existence of the issue by claiming that "it's designed to be this way." My own dealer also made such a claim. I was unable to find a single vehicle, Kia or otherwise, other than 8 samples of EV6s that exhibited this behavior. This defect appears to only affect EV6s that do not have electrically-folding mirrors.
NHTSA complaint #11623843 — an unverified report by a vehicle owner.
Shoreline, WAFire
UNKNOWN OR OTHER
I leased a 2024 Kia EV6 on 1/27/24. On 2/22/24, twenty-six days after leasing the vehicle and an odometer reading of 616 miles, while on Washington state highway 903 there was a pop sound, the car slowed, and stopped displaying a “Check electric vehicle system” error. Due to the pop sound, we pulled over and barely made it off to the side of the highway before losing forward momentum. If this happened on a crowded freeway, the vehicle could have been disabled in a traffic lane. After 39 days, the dealer's service department found that inverter was "burnt and charred showing evidence of a fire in the system" and that the fire "potentially damaged the rear drive unit".
NHTSA complaint #11581937 — an unverified report by a vehicle owner.