FaultScore

2020 KIA Sorento driver assist problems

10 of the 189 complaints about the 2020 KIA Sorento are about the driver-assist systems — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 8,550 miles.

F

10

Complaints

3

Crashes

0

Fires

1

Injuries

Exactly what failed

Blind Spot Detection 3 30.0%
Warnings 2 20.0%
Adaptive Cruise Control 2 20.0%
Automatic Emergency Braking 2 20.0%
Rearview System Braking 1 10.0%

Driver Assist & Collision Avoidance across every KIA Sorento year

2014 11 6.0%
2016 17 9.3%
2017 16 8.8%
2018 14 7.7%
2019 43 23.6%
2020 10 5.5%
2021 14 7.7%
2022 14 7.7%
2023 28 15.4%
2025 15 8.2%

What owners said

Filed with NHTSA, in their own words.

Forest Hill, MD

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Driving on highway at 65, traction control light, airbag light, parking light, bcw warning, all came in at the same time. I was able to pull off to the side and re start engine to clear the lights. As soon as I got up to 40 lights one by one flickered on until up to highway speed and then all flickered and dash dings. Two independent shops ran diagnostics and noted that only battery was dead. Replaced battery and the lights came back immediately.

NHTSA complaint #11749809 — an unverified report by a vehicle owner.

Adelanto, CA

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

I was at a stop sign waiting for my turn to go and I got hit from behind

NHTSA complaint #11647848 — an unverified report by a vehicle owner.

Richmond Hill, GA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

All of the adas not working. The wheel sensor right rear quit working and causes all the advanced safety systems to quit working. Had the left rear sensor to go out this year. I am [XXX] and do not feel safe driving without these safety systems working. No urgency to fix the issue. Vehicle under Warranty with 48980 miles. Have a January 7 appointment at Kia Hilton Head and a Feb 7 at Kia of Savannah. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11631807 — an unverified report by a vehicle owner.

Richmond Hill, GA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

All of the adas not working. The wheel sensor right rear quit working and causes all the advanced safety systems to quit working. Had the left rear sensor to go out this year. I am [XXX] and do not feel safe driving without these safety systems working. No urgency to fix the issue. Vehicle under Warranty with 48980 miles. Have a January 7 appointment at Kia Hilton Head and a Feb 7 at Kia of Savannah. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11631807 — an unverified report by a vehicle owner.

Richmond Hill, GA

LANE DEPARTURE: BLIND SPOT DETECTION

All of the adas not working. The wheel sensor right rear quit working and causes all the advanced safety systems to quit working. Had the left rear sensor to go out this year. I am [XXX] and do not feel safe driving without these safety systems working. No urgency to fix the issue. Vehicle under Warranty with 48980 miles. Have a January 7 appointment at Kia Hilton Head and a Feb 7 at Kia of Savannah. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11631807 — an unverified report by a vehicle owner.

Decatur, GA Crash

FORWARD COLLISION AVOIDANCE: WARNINGS

The forward collision warning system went off and instantly brought my vehicle to a stop in the middle of the interstate and traffic, causing me to be rear-ended. I was at least one car length if not more behind the person ahead of me.

NHTSA complaint #11508164 — an unverified report by a vehicle owner.

Decatur, GA Crash

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The forward collision warning system went off and instantly brought my vehicle to a stop in the middle of the interstate and traffic, causing me to be rear-ended. I was at least one car length if not more behind the person ahead of me.

NHTSA complaint #11508164 — an unverified report by a vehicle owner.

Atlanta, GA Crash 2 injured

FORWARD COLLISION AVOIDANCE: WARNINGS

Made a right turn wasn't going over 20mph wheel locked system went dead hit a parked car and my car flipped don't know why

NHTSA complaint #11505858 — an unverified report by a vehicle owner.

Orlando, FL

LANE DEPARTURE: BLIND SPOT DETECTION

Here’s the deal, what I would is for the dealership to accept a fair trade of equal monthly payments on a new Kia Sorento 2022. So here’s the deal I have a 2020 Kia Sorento LX looking to do a even trade for a 2022 Kia Sorento, same monthly payments of 540. I’ve filed a complaint with corporate about a issue I’ve had with my current kia which it has had a issue running around 4k rpm in sport mode and won’t drop down below normal ranges until in smart mode when I brought it in for its routine maintenance they said that the transmission was just catching up to the speed? Well on February 11th my wife was driving my car and the car experienced a issue were the engine was loud and car was slow an couldn’t get above 60mph. My cars drive SyncUP got this error code Transmission Range Sensor Circuit Malfunction (PRNDLInput) (P0705), took it into kia east the next day, they claimed everything was safe and they couldn’t find anything wrong with it after having 3 techs look at it. On February 13th on Alabama highway going 70mph my blind spot collision warning came on, car made a clunking noise from the transmission, felt like we got hit, went from 70mph to 30mph. Completely unsafe, had to restart the car an seems to run normal for now but I do not feel safe in this car anymore. The same issue I got the second time was the same code that I got the first time, I have reached out on social media to see if others have had this issue since kia should have started a investigation to determine the root cause of this issue an have had another person step forward with the same experience. This is completely unacceptable and unsafe to have to second guess a vehicle that I was ensured would be completely safe after having it looked at. I’ve already contacted corporate about the issue, they are looking into it now. I have yet to hear back from the kia general manager, they are offering to trade the car in but yet have more negative equity on the car, how about a fair trade.

NHTSA complaint #11453616 — an unverified report by a vehicle owner.

at 8,550 miles Montebello, CA

LANE DEPARTURE: BLIND SPOT DETECTION

VEHICLE WAS PURCHASED AUG 2020. AS OF JAN 10, 2021 "CHECK BLIND SPOT COLLISION WARNING (BCW) SYSTEM" LIGHT CAME ON ABOUT 6 TIMES. IF THE LIGHT COMES ON WHILE DRIVING, THE VEHICLE FEELS LIKE IT DOWNSHIFTS. LIGHT HAS ALSO COME ON WHILE WAITING FOR A RED LIGHT. THE BCW SYSTEM WAS TURNED OFF THE LAST TWO TIMES THE WARNING LIGHT CAME ON. THE LAST TIME IT CAME ON WAS JAN 10, 2021 AT APPROXIMATELY 10:45PM. I WAS DRIVING ON A CITY STREET. THE BCW SYSTEM WAS TURNED OFF & THERE WERE NO VEHICLES NEXT TO ME. THE TRANSMISSION AGAIN FELT LIKE IT DOWNSHIFTED. I HAVE ATTACHED A PICTURE OF THE WARNING LIGHT THAT CAME ON ON JAN 4, 2021.

NHTSA complaint #11387446 — an unverified report by a vehicle owner.

Other 2020 KIA Sorento problems

← Full 2020 KIA Sorento report