FaultScore

2017 KIA Sorento driver assist problems

16 of the 1,034 complaints about the 2017 KIA Sorento are about the driver-assist systems — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 62,000 miles.

A

16

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Automatic Emergency Braking 6 37.5%
Adaptive Cruise Control 5 31.3%
Warnings 3 18.8%
Blind Spot Detection 1 6.3%
Radar 1 6.3%

Driver Assist & Collision Avoidance across every KIA Sorento year

2014 11 6.0%
2016 17 9.3%
2017 16 8.8%
2018 14 7.7%
2019 43 23.6%
2020 10 5.5%
2021 14 7.7%
2022 14 7.7%
2023 28 15.4%
2025 15 8.2%

What owners said

Filed with NHTSA, in their own words.

Glens Falls, NY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

adaptive cruise control warning lites. In the beginning it started sending warnings after it was on for a while. Now the warning is when I start the car. this has been fixed once under warranty but it is no longer working again. the warning lites for the aeb system is also on. Also I have pearl white sorento and the paint is peeling off the hood.

NHTSA complaint #11731829 — an unverified report by a vehicle owner.

Glens Falls, NY

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

adaptive cruise control warning lites. In the beginning it started sending warnings after it was on for a while. Now the warning is when I start the car. this has been fixed once under warranty but it is no longer working again. the warning lites for the aeb system is also on. Also I have pearl white sorento and the paint is peeling off the hood.

NHTSA complaint #11731829 — an unverified report by a vehicle owner.

San Diego, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1. The Snow White Paint is lifting and peeling in all areas of the vehicle. 2. The engine, despite proper care and maintenance, is seizing occasionally upon starting the vehicle. 3. Auto Braking System and Lane Departure turns off at random

NHTSA complaint #11708907 — an unverified report by a vehicle owner.

Lincoln, NE

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I am reporting a serious engine defect in my 2017 Kia Sorento. The has failed and presents an ongoing safety concern. The issue is while driving on the interstate, the vehicle began shaking violently, started making a knocking noise and the check engine illuminated. The RPMs also began spiking so I slowed down and got off at the next exit. Now every time I start the vehicle it continues to shake, knock and cannot accelerate properly -- the RPMs climb as high as 5000 with very little power. This is a clear safety hazard and makes the vehicle unsafe to operate on public roads.

NHTSA complaint #11701210 — an unverified report by a vehicle owner.

Scottsdale, AZ

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On March 14, 2024 at approximately 11:40, while driving on a private driveway, which had no other cars or pedestrians on or near it, my vehicle performed its own emergeny braking effort to bring the car to a stop. The standard KIA Emergency Braking warking text displayed on the dashboard declaring the incident. However, no other vehicles or pedestrians were in hundreds of feet of the vehicle or presented a potential obstical that may be crossing in front of the vehcile.The car was traveling approximately 25 MPH and came to a complete stop. It felt as though the engine had frozen and all the wheels locked.

NHTSA complaint #11577409 — an unverified report by a vehicle owner.

Scottsdale, AZ

FORWARD COLLISION AVOIDANCE: WARNINGS

On March 14, 2024 at approximately 11:40, while driving on a private driveway, which had no other cars or pedestrians on or near it, my vehicle performed its own emergeny braking effort to bring the car to a stop. The standard KIA Emergency Braking warking text displayed on the dashboard declaring the incident. However, no other vehicles or pedestrians were in hundreds of feet of the vehicle or presented a potential obstical that may be crossing in front of the vehcile.The car was traveling approximately 25 MPH and came to a complete stop. It felt as though the engine had frozen and all the wheels locked.

NHTSA complaint #11577409 — an unverified report by a vehicle owner.

Grand Island, NY

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Automatic Emergency Braking Passenger Side Air Bag Smart Cruise Control System Backup Camera Forward Collision Warning Lane Departure Warning System Head lights blinked on occasion and others all stopped working at the same time which makes the vehicle unsafe to drive. Took it into the dealer and they replaced the SOP Module due to code B10055, ACU communication error tested and found module not communicating with vehicle. To replace this part it costs me 925.50 After replacing this part they ran another coding and found that the ODS mat has internal short causing failure of variant coding. This part will cost an additional $3,287 to fix. Looked online and noticed that Kia has safety Recall (SC175) for 2015-2018 Kia Sedona for the Front Passenger Seat Occupant Detection System (ODS)Harness which is the exact same part that my Kia Sorrento needs and falls in the same year built. My 2017 Kia Sorrento has only 56,000 miles on it. Kia Dealership supposedly fixed the CCS Headlights Flicker Failure which was a separate recall which was a multifunction switch but this did not fix the other sensors.

NHTSA complaint #11567426 — an unverified report by a vehicle owner.

Grand Island, NY

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Automatic Emergency Braking Passenger Side Air Bag Smart Cruise Control System Backup Camera Forward Collision Warning Lane Departure Warning System Head lights blinked on occasion and others all stopped working at the same time which makes the vehicle unsafe to drive. Took it into the dealer and they replaced the SOP Module due to code B10055, ACU communication error tested and found module not communicating with vehicle. To replace this part it costs me 925.50 After replacing this part they ran another coding and found that the ODS mat has internal short causing failure of variant coding. This part will cost an additional $3,287 to fix. Looked online and noticed that Kia has safety Recall (SC175) for 2015-2018 Kia Sedona for the Front Passenger Seat Occupant Detection System (ODS)Harness which is the exact same part that my Kia Sorrento needs and falls in the same year built. My 2017 Kia Sorrento has only 56,000 miles on it. Kia Dealership supposedly fixed the CCS Headlights Flicker Failure which was a separate recall which was a multifunction switch but this did not fix the other sensors.

NHTSA complaint #11567426 — an unverified report by a vehicle owner.

Grand Island, NY

LANE DEPARTURE: BLIND SPOT DETECTION

Automatic Emergency Braking Passenger Side Air Bag Smart Cruise Control System Backup Camera Forward Collision Warning Lane Departure Warning System Head lights blinked on occasion and others all stopped working at the same time which makes the vehicle unsafe to drive. Took it into the dealer and they replaced the SOP Module due to code B10055, ACU communication error tested and found module not communicating with vehicle. To replace this part it costs me 925.50 After replacing this part they ran another coding and found that the ODS mat has internal short causing failure of variant coding. This part will cost an additional $3,287 to fix. Looked online and noticed that Kia has safety Recall (SC175) for 2015-2018 Kia Sedona for the Front Passenger Seat Occupant Detection System (ODS)Harness which is the exact same part that my Kia Sorrento needs and falls in the same year built. My 2017 Kia Sorrento has only 56,000 miles on it. Kia Dealership supposedly fixed the CCS Headlights Flicker Failure which was a separate recall which was a multifunction switch but this did not fix the other sensors.

NHTSA complaint #11567426 — an unverified report by a vehicle owner.

at 65,000 miles Carson, CA

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

The contact owns a 2017 Kia Sorento. The contact stated while starting the vehicle, the message "Assist Emergency Braking Disabled - Radar Blockage" was displayed. The vehicle was taken to the dealer, but no failure was found. On one occasion while driving 65 MPH, the headlights shut off and an unknown warning illuminated. The contact stated that after several minutes the warning light disappeared, and the headlights returned to normal functionality. The vehicle was taken to the dealer and the contact was informed that the cameras were updated; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 65,000.

NHTSA complaint #11537279 — an unverified report by a vehicle owner.

Charlottesville, VA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

BOTH rear speed sensors have gone bad. One under warranty, one outside. This disables safety speed systems and speed control.

NHTSA complaint #11533796 — an unverified report by a vehicle owner.

Charlottesville, VA

FORWARD COLLISION AVOIDANCE: WARNINGS

BOTH rear speed sensors have gone bad. One under warranty, one outside. This disables safety speed systems and speed control.

NHTSA complaint #11533796 — an unverified report by a vehicle owner.

Wayne, NJ

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was driving on a highway where maximum speed limit was 65miles. Suddenly my car stalled and restarted again and post that i had a warning for Check AEB, auto hold was disabled and Traction control was enabled. For a brief moment, i lost steering which may be a result of the stall but then i regained steering. This has happened 4 times in the last 6 months. I stopped the car by the road, turned off the engine and restarted the car. The dashboard still showed the same warnings. I again turned off the car, opened my drivers side door and closed it and then restarted the car. The warning signs went off and then there were no issues post that.

NHTSA complaint #11527264 — an unverified report by a vehicle owner.

Saginaw, MI

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.

NHTSA complaint #11482245 — an unverified report by a vehicle owner.

Saginaw, MI

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Oil consumption is horrible, also there is never a warning light that tells you that the oil is low, you’ll just be driving and then the check engine light will come on and the car with start driving funny. It’s a dangerous situation because at any time your car could be out of oil and your engine could blow cause if harm or death to everyone in the vehicle and could possibly cause an accident.

NHTSA complaint #11482245 — an unverified report by a vehicle owner.

at 59,000 miles Midlothian, VA

FORWARD COLLISION AVOIDANCE: WARNINGS

ON FEBRUARY 17, 2021 A VEHICLE PULLED OUT IN FRONT OF ME ON A HIGHWAY CAUSING ME TO SLAM THE BRAKES SO HARD TO AVOID HITTING THE VEHICLE. AFTER THE VEHICLE PROCEEDED ACROSS THE ROAD WHEN I TRIED TO CONTINUE FORWARD MY SORENTO HAD VERY LITTLE POWER NO MATTER HOW MUCH I TRIED TO GIVE THE VEHICLE GAS. AS I DROVE SORENTO HOME IT HAD VERY LITTLE POWER. I COULD BARLEY GET VEHICLE TO GO THE 5 PLUS MILES TO MY HOUSE TRAVELING AT LEAST THAN 25 MILES PER HOUR. POSSIBLY LESS THAN THAT AND AS I TRIED TO DRIVE UP THE HILL TO MY HOUSE I BARELY GOT THERE. THE VEHICLE DID NOT HAVE POWER TO GO UP HILL. AFTERWARDS THE VEHICLE WOULD NOT START AND STAY ON.. I HAD IT TOWED TO KIA DEALERSHIP WHERE IS HAS BEEN FOR A WEEK.

NHTSA complaint #11399932 — an unverified report by a vehicle owner.

Other 2017 KIA Sorento problems

← Full 2017 KIA Sorento report