FaultScore

KIA Telluride acceleration problems

58 of the 2,598 complaints filed about the KIA Telluride are about the throttle and cruise control — 2% of everything owners reported. The worst model year for it is 2024.

58

Complaints

2%

Share of all complaints

2

Crashes

0

Fires

Acceleration & Cruise Control complaints by model year

2020 Telluride 13 22.4%

Median failure at 16,450 miles

Median failure at 81,000 miles

2022 Telluride 6 10.3%

Median failure at 38,300 miles

2023 Telluride 14 24.1%

Median failure at 17,800 miles

2024 Telluride 15 25.9%

Median failure at 4,049 miles

2025 Telluride 6 10.3%

What owners said

2022 KIA Telluride Norfolk, VA

VEHICLE SPEED CONTROL

Just started the car and the whole dashboard went blank, no speedometer, gas tank, nothing is showing like the whole dashboard died on us while driving

NHTSA complaint #11755746 — an unverified report by a vehicle owner.

2021 KIA Telluride at 81,000 miles Richmond Heights, OH

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

The contact owns a 2021 Kia Telluride. The contact stated that the passenger’s side drive shaft boot was leaking. The steering and mileage were affected by the failure. While making a turn, the steering wheel was readjusting. The accelerator pedal was depressed; after the pedal was released, the pedal jerked. There were no warning lights illuminated. The vehicle was taken to the local dealer, who confirmed there were no open recalls associated with the VIN. The brakes were reprogrammed. The vehicle was diagnosed, and it was determined that the front boot was leaking, and the axle and tires needed to be replaced, and an alignment performed. The vehicle was not repaired. The vehicle was taken to another local dealer, Kia Mentor (9090 Mentor Ave., Mentor, OH 44060); who provided the same diagnosis. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no warranty coverage on the vehicle. The BBB was contacted and the Attorney General. The approximate failure mileage was 81,000.

NHTSA complaint #11744846 — an unverified report by a vehicle owner.

2025 KIA Telluride Thornton, NH

VEHICLE SPEED CONTROL

My vehicle was purchased XXX - VIN #[XXX] - on 6 or more occasions, the while driving on the highway with cruise control on at 70 mph, the cruise control feature suddenly applied the brakes bringing the vehicle sometimes down to 48 mph for a few seconds and then re-engages the cruise control to 70 mph. This happens with no obsticals, vehicles, or other interference in front, however, there have been vehicles behind and this is a huge safety issue as it could cause a rear-end collision. My vehicle had been returned to the dealer, the first time for a week, they could not duplicate the issue, the vehicle was returned to me. On XXX I brought my vehicle again to the dealership for the same reason as the cruise control continues to disengages for no reason. The dealership has finally been able to duplicate the issue. The dealership still has my vehicle, not for 34 consecutive days. Kia tech line has been involved and now reports that it is not Kia's issue and they have denied fixing the vehicle and indicate that it a 3rd party issue referring to satellite and internet issues. The dealership has now disabled the satellite connection feature and wants me to try the car out to see if the issue continues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11744390 — an unverified report by a vehicle owner.

2020 KIA Telluride Mansfield, OH

VEHICLE SPEED CONTROL

Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.

NHTSA complaint #11743142 — an unverified report by a vehicle owner.

2023 KIA Telluride Louisville, KY

VEHICLE SPEED CONTROL

Engine shuts off without warning while driving. First reported to the dealer on XXX (approximately 12,000 miles) and has continued for 2.5+ years despite repeated repair attempts. Shutoffs typically occur at low speed while decelerating, such as turning into neighborhoods or approaching stops, but have also occurred while coasting at 33 mph on a busy road with cruise control active (August 8, 2025). Frequency has varied from roughly every 1,000 miles to severe clusters: three shutoffs within one hour on [XXX] and again on [XXX], and five in a single day in mid-August 2025. The dealer reproduced the failure with diagnostic equipment connected in August 2024. Most recent events: XXX;XXX (quit while coasting at 20 mph on a busy four-lane road with cruise control engaged);XXX (quit while slowing to turn onto a neighborhood street, 87 degrees F, A/C on high). The vehicle usually restarts immediately, but on [XXX] it would not restart for 5-7 minutes. After restart, cruise control retains its previous set speed, indicating an incomplete power cycle. The dealer (Kia Store East, [XXX]) has attempted repairs since September 2023 under Kia case #XXX, including crank position sensor replacement, MAP sensor replacement (June 2025), and a four-wheel-drive coupler replacement plus software update (October 2025); shutoffs continued after every repair. Historical fault codes include P0068 and B1763. Events have occurred in traffic and at intersections with several near-misses, including one that nearly caused a collision in an intersection on XXX. This is a family vehicle regularly carrying children. Repair orders are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11743371 — an unverified report by a vehicle owner.

2025 KIA Telluride Lagrange, GA

VEHICLE SPEED CONTROL

Purchased vehicle 1/18/2025; first and only owner. Occurrence = Engine Shut off, alarm sounded and warning lights flashed; Error: "Engine off, shift to N or P, Then start engine." Had to shift to Neutral and Push Start to restart engine. -During March: occurred 2 times, both times worked after shifting to Neutral. -4/1-4/3: occurred 1 time, worked after shifting to Neutral. -4/16: occurred 1 time, had to stop and shift to Park to restart engine! -Kia of LaGrange 4/23/26: could not replicate issue; no error codes found -Kia of Newnan 4/29/26: left vehicle for 2-4 days and they didn’t have time to check it, so we picked it up because we needed a vehicle. -May 5: occurred 3 times on same road; only got pics. Then occurred 1 time after stopping and different trip, got video. All occurrences worked after shifting to neutral. -May 11: occurred 1 time and got picture only, worked after shifting to neutral. -Kia of LaGrange 5/15/26: replaced low pressure fuel pump and provided 2026 Sorrento for vehicle. -May 19: occurred 1 time and got video, worked after shifting to neutral. -Kia of LaGrange 5/21-6/3: could not replicate after driving 100 miles and provided 2026 Sorrento for vehicle I have video from May 5 & May 19, but could only upload pictures.

NHTSA complaint #11742748 — an unverified report by a vehicle owner.

2025 KIA Telluride Tolono, IL

VEHICLE SPEED CONTROL

on 5 different occasions over the last month, I have had the car go into an engine shut off and said put it into P or N and restart while I am driving on the road!! 05/10-was going to a stop sign and going 5-20 mph. 05/17-happened twice that day, both driving around town 10-30 mph. 05/26- happened driving around town going around a curve 5-20 mph. 05/27 getting off the interstate and getting ready to stop and it happened again. This last time I had 20 cars around me and my car was going into this with all my lights flashing and that popping up. It is such a hazard to be driving this vehicle. The dealership could not find an issue last time I took it in. I just bought this car a little over a month ago. SO disappointing and scary.

NHTSA complaint #11740329 — an unverified report by a vehicle owner.

2020 KIA Telluride Galva, KS

VEHICLE SPEED CONTROL

I was driving down the interstate when all of a sudden, I hear a bang, and my power went crazy, couldn't push the gas at all, my car was suddenly shut off. We coasted to the side of the interstate and got out to see a pile of oil underneath my car. Called a tow truck to help us and he found a massive hole in the engine block / oil pan - catastrophic engine failure. I have 117k miles on my car BUT I have kept up with maintenance on this vehicle. There should be no reason for this to happen. This put my family in immediate danger.

NHTSA complaint #11738539 — an unverified report by a vehicle owner.

2025 KIA Telluride Kansas City, MO

VEHICLE SPEED CONTROL

On at least 3 occasions in the past nine months, when the cruise control was ON, the adaptive cruise control feature suddenly applied the brakes on our 2025 Kia Telluride. The last incident happened in May when there was NO vehicle in front of or on either side of our vehicle. Another time the brakes were suddenly applied while attempting to pass a vehicle at about 70 mph. As soon as our vehicle entered the passing lane, the brakes suddenly slowed our vehicle down to 45-50 mph, almost causing a rear end collision with another vehicle approaching our vehicle in the passing lane at a high speed. This only happens when the vehicle is in the cruise control mode and we ARE NOT applying the brakes. The vehicle is available for inspection upon request. The dealer was NOT able to reproduce the problem. We reported this to Kia Customer Care - Case #XXX on or about Feb. 21, 2026. Customer care orally responded to our report, denying any software or design problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11737856 — an unverified report by a vehicle owner.

2024 KIA Telluride Irving, TX

VEHICLE SPEED CONTROL

The information cluster behind the steering wheel is not turning on. Started all of a sudden. Can’t show speed, none of the advance driving features are working , and not showing gas level.

NHTSA complaint #11730026 — an unverified report by a vehicle owner.

2025 KIA Telluride Houston, TX

VEHICLE SPEED CONTROL

I am reporting multiple life-threatening safety defects with my 2025 Kia Telluride. The vehicle has experienced Sudden Unintended Acceleration, where it accelerates to excessive speeds without driver input. During these episodes, the braking system fails to respond, only allowing the vehicle to stop once its internal safety systems intervene. Additionally, the vehicle suffers from unpredictable stalling and power loss; the engine frequently shuts off upon parking—followed by the electrical system cycling back on without the motor—and the vehicle consistently struggles to start in the morning. These recurring mechanical and electrical failures pose an immediate danger to myself and others on the road.

NHTSA complaint #11725364 — an unverified report by a vehicle owner.

2025 KIA Telluride Ashland, OH

VEHICLE SPEED CONTROL

While driving at highway speed and the adaptive cruise control engaged, the vehicle applied the brakes without driver input. The vehicle slowed gradually over several seconds even though there was no vehicle, pedestrian, or obstacle present in front of the vehicle. Road and environmental conditions were clear and normal, including clear weather, dry roadway, and unobstructed lane of travel. Traffic was flowing normally, and there was no lead vehicle. The driver was attentive and did not press the brake pedal. The braking occurred without any warning, alert, or collision indication and resulted in an unexpected reduction in speed, creating a risk of a rear-end collision from following traffic and on one occasion road rage (which has occurred due to this condition) as the driver thought I "brake checked" him. The vehicle has been inspected by the local Kia dealership (Spitzer Kia of Mansfield) and they could not replicate the condition. Kia has also been notified and a case number assigned (25773402) but with no resolution. This issue has occurred multiple times under similar highway driving conditions, indicating repeatable uncommanded braking behavior. Additionally, KIA issued a “Voluntary Service Campaign” for 2024 Kia Telluride’s on July 31, 2025 for the same vehicle behavior. Unexpected braking at highway speeds creates sudden speed differentials and increases the risk of rear-end collisions, even when deceleration is gradual. The driver has limited ability to anticipate or prevent the event. No warning lights, audible alerts, or collision warnings were displayed. CONCLUSION The vehicle exhibits repeatable false or uncommanded activation of the automatic braking system during highway driving, consistent with a potential defect in the AEB/FCA system. This condition poses a safety risk to vehicle occupants and surrounding traffic and should be reviewed by NHTSA

NHTSA complaint #11709481 — an unverified report by a vehicle owner.

2024 KIA Telluride Yorkville, IL

VEHICLE SPEED CONTROL

My INSTRUMENT GAUGE CLUSTER WENT OUT. Black! No speedometer, no gas gauge and it didn’t increase the mileage when I drive the vehicle. No safety gauges working. Kia dealerships will not accommodate me that day to fix it.

NHTSA complaint #11708200 — an unverified report by a vehicle owner.

2024 KIA Telluride Sussex, WI

VEHICLE SPEED CONTROL

This car has a feature that will automatically detect the speed limit and sets the cruise control to an amount relative to it. If speed limit detected is 45, for example, it can automatically set the cruise setting to a configurable amount, say +5mph, and when detected, sets the limit to 50mph. Generally that works fine. However, near us is hwy 190 and is marked with road signs as a junction. Often times when we approach that junction the car "thinks" the speed limit has changed to 90mph and causes the cruise control setting to say, 95mph, causing immediate unexpected acceleration! This has now happened many times for me, at various intersections approaching hwy 190, in various directions.

NHTSA complaint #11705030 — an unverified report by a vehicle owner.

2024 KIA Telluride Chester, VA

VEHICLE SPEED CONTROL

Summary: Emergency collision warning system activated unexpectedly at highway speed, causing sudden braking and loss of vehicle control. Details: While traveling approximately 65 mph on [XXX] , the emergency collision warning system in my Kia activated suddenly and without cause. There were no vehicles in front, beside, or near me at the time. The system automatically engaged the brakes, causing the rear of my vehicle to jackknife. The vehicle did not slow gradually—it braked abruptly, creating a serious risk of rear-end collision. Afterward, the car would not shift back into drive, leaving me stranded in a dangerous location in the middle of the highway. This is the third time I have contacted Kia regarding the same malfunction with the emergency collision warning system. The issue remains unresolved and continues to pose a severe safety hazard to myself and other motorists. Date of most recent incident: [XXX] Vehicle information: 2024 KIA telluride Vin: Est.mileage: 37,000 Location: [XXX] Summary of concern: This malfunction causes the vehicle to brake unexpectedly and lose drivability, with no valid reason for system activation. This could easily result in a rear-end crash or multi-vehicle collision. I am requesting that NHTSA investigate whether other Kia owners have experienced similar incidents and whether this issue warrants a safety recall or software fix. This is my third experience with this warning system malfunctioning I have reached out to Kia previously before. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11693915 — an unverified report by a vehicle owner.

2020 KIA Telluride Rogers, MN

VEHICLE SPEED CONTROL

I had the AWD coupler replaced at 66000 under warranty due to a TSB and hesitation when turning at slow speeds. I'm at 110000 and the AWD coupler is failing again and needs replacement but Kia warranty won't cover it again. Very frustrated

NHTSA complaint #11688822 — an unverified report by a vehicle owner.

2020 KIA Telluride Freehold, NJ

VEHICLE SPEED CONTROL

When starting vehicle during warm weather conditions, all dashboard alarms light up and beep. Initially, when put into drive mode, steering is extremely difficult. When accelerating, no speed is displayed. During driving there is no speedometer, no operating turn signal and the odometer does not record driving miles.

NHTSA complaint #11684193 — an unverified report by a vehicle owner.

2021 KIA Telluride Duncansville, PA

VEHICLE SPEED CONTROL

On [XXX] my vehicle had a collision warning signal, then tire pressure, then brake lights and entire dash instrument panel. I parked the vehicle, then later in the evening test drove it again and the panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display, so I immediately drove it to Courtesy Kia in Altoona, PA. On 4/18/25 Wendy Giordano of Courtesy Kia confirmed vehicle intake Courtesy Kia reset codes and was unable to replicate or diagnose a repair. The vehicle was returned on 4/23/25 despite my expressed concerns over safety. On [XXX] the vehicle again displayed the collision warning and the instrument panel lit up again, in addition to the loss of the speedometer, tachometer, gear display, and drive mode display. I got off the highway and limped the vehicle closer to my home, stopped for a brief time, and proceeded the three miles to the dealership. In this time I lost power steering, and eventually brake lights and turn signals within 1,000 feet of the dealership and was nearly collided with in front of the dealershipOn 5/12 I continued to ask status and request a loaner with no adequate follow up. I was bounced between JT, Tyler and Wendy Giordano my service advisor. Around 5/22 I called in requesting an update and was put on the phone with the service tech to describe my issues On 6/6/25 John from courtesy ford left a 2 minute long rambling voicemail, 6/3 he said he received a fax. He said he spoke to service department and I could drive the car, that I could be driving the car now. "he wasn't sure what was going on with it" They've driven it and can't find anything. Kia is looking at video, service rep there on Tuesday and find nothing wrong. I think, how long and haven't had it long. Suggest you "just drive it, I don't know" In addition I've followed up with numerous emails and calls to determine course of action and repair and haven't had a productive repair plan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.

NHTSA complaint #11667747 — an unverified report by a vehicle owner.

2024 KIA Telluride Selma, IN

VEHICLE SPEED CONTROL

The cluster display on the vehicle has went black. I am unable to see my speed, gas level, nor use cruise control. This is now the second time this has happened and Kia has no solutions for repair.

NHTSA complaint #11658331 — an unverified report by a vehicle owner.

2020 KIA Telluride Rocklin, CA

VEHICLE SPEED CONTROL

Car has been brought to KIA for transmission issues multiple times and the associate tells me to just tighten the gas cap to get the light to go off. The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion. The reason I initially took the vehicle in was for a "shake" or "wobble" when accelerating up a hill (semi steep incline) or at freeway speeds (55-70MPH). In these instances, the vehicle will have a hard time shifting and temporarily lose momentum causing concerns for me and other drivers on the road. The transmission light will go on and I call KIA to be told to tighten the gas cap. I recently brought it in for the third time and they diagnosed something different. I have mentioned the transmission each time, but they have focused on other items and not the transmission. I have had the shocks replaced, the tires replaced, alignment performed, and the problem still persist. However, the dealership will not look at the transmission and says that it is the other items, but the issue still remains after fixing the other items. The shock failure caused other items to wear out and the dealer should be on the hook for those items. I have brought the vehicle in dating to last year for the transmission issue with no help from the dealership. Please take action so that we don't lose our lives or put others at risk for injury.

NHTSA complaint #11655195 — an unverified report by a vehicle owner.

Other KIA Telluride problems