424 of the
2,598 complaints filed about the KIA Telluride
are about the glass, mirrors and wipers —
16% of everything owners reported.
The worst model year for it is 2020.
424
Complaints
16%
Share of all complaints
1
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
Windshield wipers pause during use in intermittent and slow/low setting. Was initially told that the wipers were old and needed replacing and this would fix the issue. Wipers were replaced and still having same issue.
NHTSA complaint #11752077 — an unverified report by a vehicle owner.
The car randomly has inoperable wipers. Both in auto and non auto mode. Doesn’t happen every time but it has happened to my family on rainy days. The back wipers work fine. We took the car to the dealer and they said nothing was wrong, they blamed it on my cars window tint. Which makes no sense considering it’s not functioning in the non-auto position. After doing my own research it seems to be that multiple other owners have had similar issues, yet no recall has been issued.
NHTSA complaint #11751344 — an unverified report by a vehicle owner.
Constant jerking and shuttering when accelerating/shifting gears. Oil consumption done last year as dealership thought it was engine related. Engine replaced. Problem continues. Fuel in MAP sensor. Continued shuttering at acceleration, shuttering at parked idle, shuttering at braking idle, engine stalls at red lights but car stays on. When car is started, exhaust is pushing out gusts of strong fuel smell and sputtering little puffs. Replaced engine, MAP, upper intake gaskets, spark plugs, cleaned throttle body, battery. Wiper pauses mid wipe (in driving view) when in intermittent setting and when turning them off.
NHTSA complaint #11750819 — an unverified report by a vehicle owner.
The contact owns a 2021 Kia Telluride. While the contact’s wife was driving approximately 60 MPH, the sunroof was open, and there was a loud sound coming from the sunroof, and metal pieces flew off the vehicle and fell inside the vehicle. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 75,833.
NHTSA complaint #11750569 — an unverified report by a vehicle owner.
After sitting in the driveway came out to a crack across half of the passenger side front side window. In the process of getting the window replaced. Crack originated from underneath the door trim. Window could shatter while driving if not noticed.
NHTSA complaint #11750073 — an unverified report by a vehicle owner.
The contact owns a 2025 Kia Telluride. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the sunroof glass before the glass shattered. There was no impact on the sunroof glass to cause the failure. Small glass fragments fell into the second and third row seats. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
NHTSA complaint #11745958 — an unverified report by a vehicle owner.
I purchased a 2025 Kia Telluride on 6/23/2025. In February 2026 I started having issues with the windshield wiper system. When I spray the front windshield, it would leak fluid on the back windshield. Brought the car in for service at the end of February and they said I needed a new motor, but never called me back to replace it. On 5/7/2026, I brought the car in and they couldn’t replicate the issue. On 5/28/2026 I brought it back, they again told me they couldn’t duplicate the issue. The service coordinator repeatedly told me this was a “feature”. When I picked it up, I replicated the issue immediately and they said I had some weird setting on which is why it happened. The issue continued so I brought it back 6/3. They claimed to have opened a tech line case with Kia so they replaced the motor and switch. I went to pick it up on 6/18 and the issue was still there. Again I have the service manager telling me it’s a “feature” and all Tellurides do this. Except the loaner I had for 3 weeks was the same year and model and did NOT do it. Also my car didn’t do this for the first 8 months I owned it. They swapped a piece from the loaner I had and put it on my car because the loaner wasn’t leaking. Swapping this piece did not fix the issue. They have no idea how to fix it and they never actually opened a tech line case with Kia. Confirmed this with Kia Consumer Affairs.
NHTSA complaint #11745299 — an unverified report by a vehicle owner.
On June 3, 2026, my 2025 Kia Telluride was struck by a minor piece of road debris. Rather than cracking, spiderwebbing, or chipping as federally regulated safety glass is engineered to do under FMVSS No. 205, the laminated windshield suffered a catastrophic structural and material failure. The minor piece of road debris fully pierced and put a hole entirely through the laminated safety glass, penetrating directly into the passenger cabin. This failure put my safety and the safety of my passengers at immediate, life-threatening risk. Had the projectile been slightly larger, it could have struck the driver or front-seat passenger at highway speeds, causing severe injury or death due to the safety glass failing to prevent cabin penetration. The vehicle is currently grounded and undrivable. The component has been inspected and confirmed by an authorized Kia dealership service department, where the Service Manager formally inspected the damage and stated he had "never seen anything like this before where something went through the glass." The vehicle is currently available for inspection upon request. There were no warning lamps, symptoms, or messages prior to the catastrophic failure of the glass.
NHTSA complaint #11744425 — an unverified report by a vehicle owner.
The contact owns a 2025 Kia Telluride. The contact stated that the windshield had significantly cracked without impact. The contact stated that the crack appeared to have started from underneath the seal at the bottom of the driver's side of the windshield. The vehicle was taken back to the dealer, where the contact was was informed that the vehicle could be repaired a a price lower than the insurance company estimate. The contact was awaiting a response from the dealer's finance department. The vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 35,000.
NHTSA complaint #11742102 — an unverified report by a vehicle owner.
Windshield chipped and cracked. Causes a safety issue due to temperamental glass and vision impairment. McKenneys garage has viewed the damage and confirms the damage. No. No.
NHTSA complaint #11739016 — an unverified report by a vehicle owner.
I bought this car in August 2025 and I have already gotten three cracks in the windshield. This seems very off compared to all the other cars I’ve owned, which most have had none or maybe one small crack from debris off the road. This could cause a problem cracking so easily that I’m afraid if it hits just right, I won’t be able to see at all while driving. It is available upon request. I have not taken it to the dealership to be “reproduced” no warning signs or signals in the car
NHTSA complaint #11736401 — an unverified report by a vehicle owner.
The contact owns a 2022 Kia Telluride. The contact stated that while driving at 66 MPH, the sunroof unexpectedly exploded. There was no impact on the sunroof to cause the failure. The sunroof cover was closed during the failure. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 21,178.
NHTSA complaint #11734250 — an unverified report by a vehicle owner.
The contact owns a 2023 Kia Telluride. The contact stated that while driving at an undisclosed speed, the front windshield started to crack on the upper passenger’s side of the windshield. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,200.
NHTSA complaint #11733555 — an unverified report by a vehicle owner.
The sunroof on my 2021 Kia Telluride broke and is stuck open. We had to take it to Kia to have the repair quoted and they want to charge $6k to have it replaced. This is a huge safety issue, as it is winter and we have rain/snow getting in the car, as well as the potential for someone to break into my car through the sunroof as well. I have read numerous reports online of other 2021 Kia Tellurides with this same issue. Please have Kia issue a recall to have this issue addressed.
NHTSA complaint #11733089 — an unverified report by a vehicle owner.
I was driving 20 mph when I heard a loud crack, shortly after I noticed my windshield had a huge crack toward the bottom that has gotten progressively worse and affects my vision while driving.
NHTSA complaint #11732233 — an unverified report by a vehicle owner.
Windshield spontaneously cracked. I know it was spontaneous because the car was parked and I was near it for the full hour, nothing hit the windshield and when I got back in the car the windshield was cracked.
NHTSA complaint #11730293 — an unverified report by a vehicle owner.
After a long winter in northern ILLINOIS, we had a 70’ afternoon and I tried to open my sunroof and it stopped working. I heard a crunching sound and tried to reverse it and that may have made it worse. It had been working fine in the fall months September and October when I last used it. It did not cause a safety issue. No one was at risk. I’ve taken the car to the closest KIA dealer to me . Castle KIA in McHenry IL. The Kia dealer gave me an estimate on cost . There was no warning signs of it being broken until it actually happened.
NHTSA complaint #11727329 — an unverified report by a vehicle owner.