2004 Land Rover Discovery II problems

ENGINE

TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE OIL PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE OIL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *

NHTSA complaint #10547929 — an unverified report by a vehicle owner.

ENGINE

DISCOVERY LAND ROVER DEFECT IN THE OIL PUMP, IT EXPLODED, HEARD A LOUD BANG AND IT DAMAGED ENGINE, THE CAR IS NOW JUNK AND I AM NOT BUYING ANOTHER EXPENSIVE PART FOR THIS VEHICLE. THERE ARE FORUMS ALL OVER THE INTERNET OF THIS HAPPENING TO MANY PEOPLE. HAD TO CAREFULLY PULL OVER ON THE HIGHWAY AT HIGH SPEED AS THIS COULD HAVE CAUSED AN ACCIDENT.

NHTSA complaint #10503831 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED BY A PRIVATE MECHANIC, IT WAS DISCOVERED THAT THE FRAME WAS PERFORATED DUE TO RUST. THE CONTACT WAS ALSO INFORMED BY THE TECHNICIAN THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 178,000.

NHTSA complaint #10493403 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

THIS VEHICLES HEADGASKET FAILED WHICH IS A COMMON PROBLEM WHICH WILL REQUIRE A COMPLETE OVERHAUL OF THE ENGINE. A NON DEALER PRICE IS $8900.00 TO REPAIR THE ENGINE. THIS HAPPENS FROM WHAT I AM TOLD AT 90K MILES PLUS.

NHTSA complaint #10449140 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT THE ABS MODULATOR VALVE COVER AND BOLTS WERE REPLACED TWICE AND HAD RECENTLY FAILED A THIRD TIME. THE CONTACT'S MECHANIC ADVISED THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 04V005000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 104,000.

NHTSA complaint #10445202 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

ENGINE FAILURE OCCURRED AT 63,000 MILES. I WAS DRIVING LOCALLY NEAR MY HOME WHEN A POPPING SOUND CAME FROM THE ENGINE. IT RESULTED IN THE ENGINE LIGHT COMING ON AND THE ENGINE SHUTTING OFF AT APPROX 30MPH. THE ENGINE SHUT OFF LED TO A LOSS OF POWER STEERING IN THE TRUCK. LUCKILY, I WAS ABLE TO GAIN CONTROL OF THE STEERING MANUALLY AND PULL THE TRUCK TO THE SIDE OF THE ROAD. FORTUNATELY, I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED OTHERWISE IT MAY HAVE BEEN A COMPLETELY DIFFERENT OUTCOME. THE DEALER (LAND ROVER OF PARSIPPANY) EXAMINED THE VEHICLE AND DETERMINED THAT ENGINE (COMPLETE ENGINE FAILURE) HAD TO BE REPLACED. A NUMBER OF THEORIES WERE THROWN AROUND : LOW OIL (CHANGED EVERY 3,000), SLEEVES DROPPED (NO CLUE WHAT THAT MEANS), OR AGE (MY FAVORITE SINCE IT WAS 2004 AND I USED IT PURELY TO GO TO THE TRAIN AND ON WEEKENDS) BUT NO MATTER WHAT THE TRUCK IS TOTALLED W/O AN ENGINE. MY BIGGEST CONCERN AT THIS POINT IS THAT THIS ISSUE IS SOMETHING THAT IS KNOWN BUT NOT BEING COMMUNICATED TO OTHER OWNERS. ENGINE FAILURE W/O POWER STEERING IS SIMPLY TROUBLING AND SCARY AT THE SAME TIME. IF YOU HAVE A DISCO THAT IS OF THE SAME AGE / MILEAGE PLEASE BRING IT INTO YOUR LOCAL DEALER FOR A DIAGNOSTIC SERVICE. TO THE NHTSA, PLEASE REVIEW THIS PROBLEM W/ LAND ROVER DISCOVERY II TO SE IF IT IS PERVASIVE OR IT IS JUST ME.

NHTSA complaint #10394889 — an unverified report by a vehicle owner.

STEERING

(1)INITIAL NEW POWER STEERING RACK/BOX LEAKED AND REPLACED WITH REFURBISHED STEERING BOX ON 12/15/2008, AUTO MILEAGE AT 26,916. THE NEW STEERING BOX WHICH CAME WITH THE NEW VEHICLE SHOULD NOT HAVE FAILED SO SOON AS WELL AS AT SUCH A LOW MILEAGE. (2)THE REFURBISHED STEERING BOX FAILED, LEAKED AND REPLACED AGAIN ON 4/5/2010 AT MILEAGE 34,142. (3) REPLACED REFURBISHED STEERING BOX FAILED, LEAKED AND REPLACED AGAIN ON 6/25/2010, MILEAGE 35,576. (4) AFTER A WEEK OF STEERING BOX LEAKAGE, FINALLY TOOK THE VEHICLE FOR SERVICE ON 10/29/2010, MILEAGE 37,605. REPLACED WITH A NEW (NOT REFURBISHED) STEERING BOX THIS TIME ON 11/15/2010. I HAVE REPLACED THE STEERING BOX 4 TIMES TOTAL TO DATE WITH LOW VEHICLE TOTAL MILEAGE OF 37,900. FOR SERVICE, I DRIVE 100 MILES EACH WAY AND WAIT FOR THE REPAIR TO BE DONE. THAT TAKES ALL DAY. I AM WAITING FOR THE NEW STEERING BOX TO FAIL AGAIN ANY TIME SOON.

NHTSA complaint #10368949 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT THE ENGINE WOULD EXHIBIT AN UNUSUAL TICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES WHILE UNDER WARRANTY AND VARIOUS REPAIRS WERE DONE BUT THE FAILURE PERSISTED. THE DEALER ADVISED THAT THE TICKING NOISE WAS THE SLEEVE ON THE NUMBER TWO CYLINDER SLIPPING AND WOULD EVENTUALLY CAUSE THE ENGINE TO SEIZE UP. THE DEALER RECOMMENDED REPLACING THE ENGINE. THE MANUFACTURER ADVISED THEY WOULD ASSIST WITH PARTIAL REPAIRS. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 61,250.

NHTSA complaint #10350511 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:ENGINE

OIL PUMP FAILED ON 2004 LANDROVER DISCOVERY AT 66,000 MILES. SECOND OIL PUMP FAILED AT 86,000.

NHTSA complaint #10331410 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

FAILURE OF ANTILOCK SERVICE BRAKES. DEFECT FIRST IDENTIFIED IN MARCH 2005, WHEN HDC,ABS,TC AND RED BRAKE LIGHT CAME ON. VEHICLE TAKEN TO LAND ROVER OF WOOD BRIDGE WHERE THEY DIAGNOSED A LOOSE CONNECTOR. THESE LIGHTS CAME ON INTERMITTENTLY OVER THE LAST SEVERAL YEARS, BUT WENT OUT ON THEIR OWN USUALLY. IN LATE 2008 THE LIGHTS CAME BACK ON AND STAYED ON. CAR TAKEN BACK TO LR IN DEC. 17, 2008 WITH 38805 MILES. FAILURE OF THE ABS MODULATOR WAS DIAGNOSED, AND WARRANTY COVERAGE WAS DENIED, DESPITE WHAT WAS A FAILURE TO DIAGNOSE AND CORRECT THE PROBLEM IN 2005. REPAIR WAS TO BE $3000 PLUS LABOR. I SUBSEQUENTLY LEARNED THAT THERE HAVE BEEN RECALLS ISSUED FOR THIS PROBLEM AND IT APPEARS THE MY VIN NUMBER FALLS WITHIN THE RANGE. HOWEVER LR REFUSES TO COVER THIS REPAIR. I HAVE MADE 2 ATTEMPTS WITH CUSTOMER SERVICE TO HAVE LR REPAIR THIS DEFECT UNDER WARRANTY COVERAGE WITHOUT SUCCESS. I HAVE ALSO NOTED THAT THERE ARE OTHER SIMILAR COMPLAINTS FOR THE SAME PROBLEM AND LR CONTINUES TO AVOID THEIR RESPONSIBILITY TO HAVE SAFE VEHICLES ON THE ROAD.

NHTSA complaint #10328889 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

FAILURE OF ABS SYSTEM WHILE DRIVING. 3-4 TIMES PER WEEK WHILE CITY DRIVING THE ABS/HILL DESCENT/TRACTION CONTROL WARNING LIGHTS AND CHIMES COME ON. THE SYSTEM TYPICALLY RESETS AFTER STOPPING AND RE-STARTING THE VEHICLE (SOMETIMES REQUIRES NEUTRAL START TO RESET). THIS IS SIMILAR TO A FAILURE I HAD IN A 1999 MODEL THAT REQUIRED OVER $3,000 IN REPAIRS TO REPLACE A FAILED ABS PUMP. LAND ROVER INSISTS THAT THERE IS NO FAULT CODE LEFT ON THE OBC AFTER THESE EVENTS, BUT ALL INDICATIONS POINT TO A SYSTEMIC AND ON-GOING PROBLEM WITH THE SERIES OF ABS PUMPS USED OVER THE YEARS. THIS SEEMS TO BE AN IMPORTANT SAFETY SYSTEM IN THE VEHICLE, BUT LR SEEMS TO HAVE NO INTEREST IN ADDRESSING IT.

NHTSA complaint #10317160 — an unverified report by a vehicle owner.

TRACTION CONTROL SYSTEM

FAILURE OF ABS SYSTEM WHILE DRIVING. 3-4 TIMES PER WEEK WHILE CITY DRIVING THE ABS/HILL DESCENT/TRACTION CONTROL WARNING LIGHTS AND CHIMES COME ON. THE SYSTEM TYPICALLY RESETS AFTER STOPPING AND RE-STARTING THE VEHICLE (SOMETIMES REQUIRES NEUTRAL START TO RESET). THIS IS SIMILAR TO A FAILURE I HAD IN A 1999 MODEL THAT REQUIRED OVER $3,000 IN REPAIRS TO REPLACE A FAILED ABS PUMP. LAND ROVER INSISTS THAT THERE IS NO FAULT CODE LEFT ON THE OBC AFTER THESE EVENTS, BUT ALL INDICATIONS POINT TO A SYSTEMIC AND ON-GOING PROBLEM WITH THE SERIES OF ABS PUMPS USED OVER THE YEARS. THIS SEEMS TO BE AN IMPORTANT SAFETY SYSTEM IN THE VEHICLE, BUT LR SEEMS TO HAVE NO INTEREST IN ADDRESSING IT.

NHTSA complaint #10317160 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). 2004 LAND ROVER DISCOVERY, [XXX] OIL PUMP FAILURE CAUSED ENGINE FAILURE AT 59,000 MILES. LAND ROVER DEALER QUOTES PRICE OF ENGINE REPLACEMENT AT $12,850. REQUESTED ASSISTANCE FROM BOTH LAND ROVER NORTH AMERICA CUSTOMER RELATIONS AND FROM LOCAL DEALER DUE TO A PATTERN OF SIMILAR OIL PUMP FAILURES IN 2003 AND 2004 VEHICLES. NO RESPONSE TO DATE.

NHTSA complaint #10314478 — an unverified report by a vehicle owner.

SUSPENSION:FRONT

JUST GOT OFF MAJOR HIGHWAY AND CAR STARTED TO VIBRATE UNCONTROLLABLY AND MAKE A KNOCKING SOUND AND JUST STOPPED IF A LOUD NOSE THAT SOUNDED LIKE THE ENGINE FELL OUT. CARS BEHIND ME SWERVED TO AVOID HITTING ME AND TWO PEOPLE STOPPED TO PUSHED MY CAR OUT OF HARMS WAY. I HAD TO HAVE MY CAR TOWED AND THE NEXT DAY MY MECHANIC TOLD ME THE DRIVE SHAFT FELL OUT. THIS JUST HAPPENED THIS ON 12/2/08 AND I HAVE NOT HAD IT REPAIRED AS OF YET DUE TO THE COSTLY EXPENSE.

NHTSA complaint #10250919 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

I AM THE OWNER OF A 2004 LANDROVER DISCOVERY WITH APPROXIMATELY 60,000 MILES ON IT. I HAVE RECENTLY HAD INTERMITTENT FAILURE OF THE ABS MODULATOR ON MY VEHICLE. THE ABS MODULATOR CONTROLS THE ANTI-LOCK BRAKE SYSTEM, THE HILL DESCENT CONTROL AND THE TRACTION CONTROL. WHEN THE ABS MODULATOR FAILS, THOSE SYSTEMS ARE NO LONGER AVAILABLE. WHILE TURNING OFF THE VEHICLE AND RESTARTING THE VEHICLE WILL RESET THE SYSTEM, THE ABS MODULATOR FREQUENTLY OCCURS WHILE THE VEHICLE IS MOVING. THERE IS NO WARNING FOR THE FAILURE, NOR IS THERE ANY PATTERN FOR THE FAILURE. THE VEHICLE WAS IN THE DEALER SERVICE CENTER FOR THIS PROBLEM LAST WEEK AND THIS WEEK AND THE DIAGNOSIS WAS FOR A REPLACEMENT OF THE ABS MODULATOR. THE ABS MODULATOR IS A $2,800.00 PART, WITH THE TOTAL COST, INCLUDING LABOR RESULTING IN A BILL FOR $3,500.00 TO REPAIR THIS SAFETY ISSUE. MY FAMILY BUDGET DOES NOT PRESENTLY ALLOW ME TO MAKE THIS REPAIR. IN DEALING THE SERVICE CENTER, I WAS INFORMED THAT LANDROVER IS AWARE OF THE FAILURE OF THE ABS MODULATOR AND HAS ISSUED AT LEAST 2 TECHNICAL SERVICE BULLETINS FOR A LESS COSTLY REPAIR OF SAME. HOWEVER, I WAS INFORMED THAT THE SUCCESS RATE FOR THOSE LESS COSTLY REPAIRS WAS EXCEEDINGLY LOW. IN CONDUCTING ADDITIONAL RESEARCH ON THIS TOPIC, I FOUND THAT THIS ISSUE AFFECTS ALL LANDROVER DISCOVERY'S PRODUCED FROM 1999-2004, SOME LANDROVER RANGE ROVER MODELS AND SOME OTHER LANDROVER MODELS. LANDROVER REFUSES TO ADDRESS THE ISSUE AND REFUSES TO MAKE THE NECESSARY REPAIRS TO MAKE THIS IMPORTANT SAFETY COMPONENTS OF THEIR VEHICLES RELIABLE. IT WOULD SEEM THE NHTSA IS IDEALLY SUITED TO MAKE THIS COMPANY ADDRESS SAFETY DEFECTS IN THEIR VEHICLES. PLEASE CONTACT ME SHOULD ADDITIONAL INFORMATION BE NECESSARY.

NHTSA complaint #10238381 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

I HAD THE TAILGATE OF MY LAND ROVER DISCOVERY OPEN AS I PUT IN MY CAR SEATS. THE TAILGATE WAS OPEN ALL OF THE WAY AND IN THE LOCKED POSITION. MY DAUGHTER STOOD AT THE TAILGATE LOOKING INTO THE REAR OF THE CAR. A COMBINATION OF ME MOVING IN THE CAR AND THE WIND, THE DOOR BEGAN TO CLOSE. THE DOOR IS VERY HEAVY AND THE MOMENTUM EVEN MADE IT HEAVIER AS THE CAR WAS ON A SLIGHT DECLINE. THE DOOR DID NOT STAY IN THE LOCKED POSITION AND BEGAN TO SWIFTLY CLOSE. MY DAUGHTER'S HEAD IS RIGHT ABOVE THE CLOSING OF THE DOOR. IF THE DOOR WOULD HAVE SLAMMED, SHE WOULD HAVE HAD MASSIVE HEAD INJURY AND OR POSSIBLE WORSE, DECAPITATED. IT HAS DONE THIS MANY TIMES. THE DOOR DOESN'T STAY OPEN. I HAVE BEEN HIT MYSELF AND IT HAS LEFT HUGE MARKS ON MY BODY. THE DEALER SAID IT WAS MEANT TO BE THIS WAY. I DISAGREE, ESPECIALLY AFTER TONIGHT'S INCIDENT WHICH COULD HAVE BEEN FATAL.

NHTSA complaint #10138186 — an unverified report by a vehicle owner.

STEERING:LINKAGES

IN LESS THAN 11,000 MILES AND LESS THAN 7 MONTHS, MY VEHICLE HAS BEEN SERVICED 5 TIMES FOR THE SAME PROBLEM (IN ADDITION TO REGULARLY SCHEDULED MAINTENANCE AND SERVICE). SEE BELOW FOR DETAILED ACCOUNT OF SERVICE VISITS FOR PROBLEMS WITH THE VEHICLE. MILESDATEINVOICEDEALERSHIPCOMPLAINTSERVICE 368010/01/04W60531THOUSAND OAKSHIGH-PITCHED RATTLE SOUND IN ENGINE.RENEW JOCKEY PULLEY. 550711/05/04LRCS9477SOUTH BAYHIGH-PITCHED RATTLE SOUND IN ENGINE AND SLUGGISHNESS.ADJUST THROTTLE CABLE. 808412/23/04W66315THOUSAND OAKSLOUD RATTLE IN ENGINE.RENEW IDLER/ PULLEY ASSEMBLY. 974601/25/05W68511THOUSAND OAKSENGINE RATTLE.RENEW PULLEY. 1066502/11/05W69771THOUSAND OAKSHIGH-PITCHED RATTLE SOUND IN ENGINE.POWER STEERING BRACKET REPLACEMENT.

NHTSA complaint #10120548 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:BRAKE LIGHTS

PURCHASED A 2004 LAND ROVER DISCOVERY 2 SE WITH 6 MILES ON IT. 2 DAYS AFTER I BOUGHT IT A NEIGHBOR NOTICED THAT THE BRAKES LIGHTS STAYED ON CONSTANTLY SO THAT ANYONE BEHIND ME IN TRAFFIC COULD NOT TELL IF I WAS STOPPING. I BOUGHT THIS CAR FOR SAFETY FOR MY 10 MONTH OLD DAUGHTER SINCE MY OTHER 2 CARS HAVE OVER 200,000 MILES EACH. NOW IT IS PARKED IN THE DRIVEWAY AND I AM BACK TO DRIVING MY CARS WITH 399,951 MORE MILE THAN THE BRAND NEW LAND ROVER.

NHTSA complaint #10109956 — an unverified report by a vehicle owner.

POWER TRAIN:AUTOMATIC TRANSMISSION

MY NAME IS [XXX] AND I AM WRITING TO YOU IN REGARDS TO THE SERVICE OF A VEHICLE DONE RECENTLY AT THE LAND ROVER IN ENCINO, CA. ON APPROXIMATELY MAY 17, 2004 MY VEHICLE WAS DROPPED OFF IN ORDER FOR THE TRANSMISSION BOX TO BE REPLACED. NEARLY A WEEK LATER I WAS TOLD THAT THE NEEDED PART WAS BACK ORDERED AND WAS TOLD THAT THE VEHICLE HAD TO BE PICKED UP IMMEDIATELY. I THEN EXPRESSED MY CONCERN TO A SERVICE REPRESENTATIVE BY THE NAME OF [XXX], THAT DUE TO THE VEHICLE LUNGING FORWARD AT TIMES AND THE POSSIBILITY OF GETTING INTO A COLLISION, THAT I PREFERRED THAT THE VEHICLE BE LEFT THERE UNTIL THE SERVICE WAS COMPLETELY. I WAS TOLD HOWEVER THAT DESPITE SUCH OCCURRENCES, THE VEHICLE COLD NOT BE LEFT THERE AND HAD TO PICKED UP. ON APPROXIMATELY JUNE 10, 2004, AFTER BEING NOTIFIED THAT THE REQUIRED PART HAD COME IN, I DROPPED OF THE VEHICLE IN ORDER FOR THE PART TO BE REPLACED. THE ODOMETER READING WAS NOTED AND THE VEHICLE WAS TAKEN IN. HOWEVER ON JUNE 14, 2004 THE ODOMETER SHOWED AN EXCEEDED MILEAGE OF NEARLY SIXTY MILES OVER THE DOCUMENTED INVOICE. I NOTIFIED THE SERVICE DEPARTMENT VIA TELEPHONE WHO ONLY STATED THAT THE ODOMETER MUST HAVE BEEN INCORRECTLY DOCUMENTED AND THAT THE TECHNICIAN WHO HAD PERFORMED THE SERVICE, ONLY HAD DRIVEN THE VEHICLE NO MORE THAN SIX MILES. WITHIN ONE HOUR LATER, MY BROTHER WENT TO THE SERVICING DEPARTMENT AND SPOKE WITH [XXX] WHO STATED THAT SHE AS WELL AS OTHER INDIVIDUALS WERE THE ONES WHO DROVE THE VEHICLE FOR THAT EXCEEDED MILEAGE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10078415 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

MY BRAND NEW 2004 LAND ROVER DISCOVERY SE7 HAS LESS THAN A THOUSAND MILES BUT HAS ALREADY PAID 3 VISITS TO THE DEALER'S SERVICE DEPARTMENT FOR THE SAME PROBLEM. THE PROBLEM IS THAT 4 WARNING LIGHTS KEEP TURNING ON AND STAYING ON WHEN THE CAR IS IN OPERATION. THESE 4 WARNING LIGHTS ARE: BRAKES, ABS, TC, AND HDC. I BOUGHT THIS CAR FROM PRESTIGE AUTO GROUP AT PARAMUS, NJ.

NHTSA complaint #10058514 — an unverified report by a vehicle owner.