POWER TRAIN
ENGINE STARTED KNOCKING AFTER I PURCHASED IT AND I HAD JUST GOT THE BEST RECOMMENDED OIL AN SPARK PLUGS / WIRES NO MONEY TO REPAIR
NHTSA complaint #10934497 — an unverified report by a vehicle owner.
Land Rover Discovery II transmission problems
37 of the 279 complaints filed about the Land Rover Discovery II are about the transmission — 13% of everything owners reported. The worst model year for it is 2002.
37
Complaints
13%
Share of all complaints
6
Crashes
1
Fires
Transmission & Drivetrain complaints by model year
What owners said
POWER TRAIN
TL* THE CONTACT OWNS A 1999 LAND ROVER DISCOVERY II. WHILE DRIVING AT SPEEDS OVER 70 MPH, THE VEHICLE WOULD CONSTANTLY VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FRONT DRIVE SHAFT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MECHANIC REFERRED THE CONTACT TO A DRIVE SHAFT TECHNICIAN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12E010000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 127,300.
NHTSA complaint #10746299 — an unverified report by a vehicle owner.
POWER TRAIN
WHILE DRIVING, THE DRIVE SHAFT DETACHED FROM THE VEHICLE WHILE IN MOTION. THERE WAS A LOSS OF DRIVE AND WE COULD NOT USE THE TRANSMISSION PARK FUNCTION TO PUT THE CAR IN PARK. INSTEAD WE HAD TO USE THE EMERGENCY BRAKE.
NHTSA complaint #10595892 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 1999 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE DRIVE SHAFT DISCONNECTED FROM THE VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE MOMENTARILY. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC. THE MECHANIC INFORMED THE CONTACT THAT THE ENTIRE DRIVE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12E010000 (POWERTRAIN:DRIVELINE:DRIVESHAFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,589. UPDATED 3/11/13 *CN UPDATED 03/19/13
NHTSA complaint #10491820 — an unverified report by a vehicle owner.
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY AT 55 MPH, THE DRIVESHAFT CAME APART WITHOUT WARNING AND I WAS ALMOST GOT IN AN ACCIDENT WHICH I WAS ABLE TO AVOID. I CONTACTED THE DEALERSHIP IN ALEXANDRIA, VA ABOUT THE PROBLEM AND I WAS TOLD THAT IT WAS MOST COMMON IN LAND ROVER AND RANGE ROVER. IT SHOULD BE RECALLED BECAUSE IT WOULD CAUSE SEVERE ACCIDENTS IF THERE IS NO WARNING BEFOREHAND.
NHTSA complaint #10446863 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
1999 LANDROVER DISCOVER II; OWNED CAR SINCE NEW; FALL 2007, TRAVELING ON HIGHWAY, FRONT DRIVE SHAFT BROKE LOOSE, DAMAGED CATALYTIC CONVERTER, TRANSMISSION CASE; RESULTED IN LOSS OF CONTROL OF VEHICLE, NARROWLY AVOIDED ACCIDENT; REPLACE TRANSMISSION AND DRIVE SHAFT--OCCURRED AT APPROXIMATELY 140,000 MILES; FRONT UNIVERSAL JOINTS AGAIN SHOWING WEAR, MAKING NOISE AT SPEED--PLAN TO REPLACE, BUT GIVEN EXPERIENCE WITH OTHER VEHICLES; APPEARS LANDROVER HAS A DESIGN OR QUALITY PROBLEM WITH THE FRONT DRIVE SHAFT/UNIVERSAL JOINT.
NHTSA complaint #10360964 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE EXPERIENCED WHAT APPEARS TO BE THE SAME OIL PUMP SYMPTOMS OTHERS HAVE COMPLAINED OF. DESPITE READING "FULL", MY TRUCK SEEMS TO HAVE DIFFICULTY ADEQUATELY LUBRICATING. SO, SOME DAYS IT'S SOUNDED LIKE A TANK!!
NHTSA complaint #10350872 — an unverified report by a vehicle owner.
POWER TRAIN
MY 1999 LAND ROVER DISCOVERY II MADE A GRINDING NOISE AND THEN A LOUD EXPLOSION SOUND WHILE DRIVING AT 70 MPH ON THE INTERSTATE. THE FRONT DRIVE SHAFT FELL OFF, BUSTED THE CATALYTIC CONVERTER AND RIPPED A HOLE IN THE FIRE WALL AND TRANSMISSION CASE. APPARENTLY THIS IS A COMMON PROBLEM WITH MY YEAR OF LAND ROVER AND NOTHING IS BEING DONE TO CORRECT THIS DANGEROUS PROBLEM. THIS IS MY DAUGHTERS CAR AND SHE IS VERY FORTUNATE THAT THE DRIVE SHAFT DID NOT RIP THROUGH THE FLOOR BOARD OR THAT ANOTHER CAR BEHIND HER WASN'T HIT BY THE PARTS.
NHTSA complaint #10346413 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 1999 LAND ROVER DISCOVERY MADE A GRINDING NOISE, AND CAME TO A SCREECHING HALT WHILE DRIVING APPROXIMATELY 10-15 MPH. IT TURNED OUT THAT THE FRONT DRIVE SHAFT SHEARED IN HALF. THE CAR WAS TOWED TO A TRANSMISSION SPECIALIST IN MY TOWN. WHEN I SPOKE TO BOTH THAT MECHANIC AS WELL AS MY REGULAR MECHANIC TODAY ABOUT THE ISSUE, BOTH OF THEM HAD OTHER INSTANCES OF THIS HAPPENING TO LAND ROVER DISCOVERIES ALL AT AROUND 100,000 MILES. (MY VEHICLE IS AT 99,000) BOTH MECHANICS SAID THIS SHOULD NOT BE HAPPENING AT 100,000 MILES, AND IT CAN BE A SEVERE PROBLEM, ESPECIALLY AT HIGHER SPEEDS (IN ONE OF THE OTHER INSTANCES THE SHAFT RIPPED THROUGH THE FLOORBOARDS AND TRANSMISSION CASE = OVER $4500 IN DAMAGE) I SPOKE TO BOTH MY DEALER (PARAMUS, NJ AND SOMEONE IN THE HQ - MAHWAH, NJ) AND BOTH STATED UNLESS THE PROBLEM IS COVERED BY A RECALL, THEY CONSIDER IT THE CUSTOMERS RESPONSIBILITY. I AM NOT LOOKING FOR MONEY - MY REPAIR IS ABOUT $1200. WHAT I WOULD LIKE IS FOR LAND ROVER TO AT THE VERY LEAST TO SEND A LETTER TO OWNERS ADVISING THEM AT AROUND 90,000 - 100,000 MILES THE JOINTS IN THE DRIVESHAFT BE ACCESSED TO AVOID A MAJOR ISSUE. THE TOWN I LIVE IN HAS APPROX 6,000 PEOPLE, AND ALREADY 4 INCIDENTS OF THE EXACT SAME ISSUE HAVE OCCURRED. I AM WORRIED THAT OUR OLDER MODELS ARE NOW REACHING THE 100,000 MILE MARK, AND THIS ISSUE WILL CONTINUE WITH NEWER MODELS AS THE MILES ADD UP. BOTH MECHANICS HAVE SAID THIS CAN BE A SERIOUS ISSUE AT HIGHER SPEEDS,THANKFULLY MY SITUATION DID NOT TURN OUT THAT BADLY, BUT I AM UPSET THAT LAND ROVER KNOWS ABOUT THIS ISSUE, AND WILL NOT DO ANYTHING TO AVOID IT IN THE FUTURE. I AM WILLING TO DO WHATEVER RESEARCH IS NEEDED TO HELP SOLVE THIS OVERSIGHT, AND GET THE WORD SPREAD TO OTHERS.
NHTSA complaint #10315317 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
I PULLED CAR INTO A PARKING PLACE, TURNED OFF THE CAR, REMOVED THE KEY FROM THE IGNITION WITHOUT REALIZING THE CAR WAS IN "DRIVE." WHEN I RETURNED, THE CAR HAD ROLLED ACROSS THE PARKING LOT HITTING ANOTHER VEHICLE. I SPOKE WITH THE LR DEALERSHIP WHO CONFIRMED THIS WAS NOT POSSIBLE AND WAS ACCUSED OF LEAVING THE CAR IN "NEUTRAL." I TESTED THIS THEORY TO FIND THAT I COULD REMOVE THE KEY FROM THE IGNITION IN ANY GEAR. THE LR REPRESENTATIVE ADVISED THAT A PLASTIC PART IN THE STEERING COLUMN OCCASIONALLY BREAKS PERMITTING THE KEY TO BE REMOVED WITH THE SHIFTER IN GEARS OTHER THAN "PARK." I WAS ADVISED TO MAKE SURE TO USE THE EMERGENCY BRAKE UNTIL I SELL THE CAR.
NHTSA complaint #10289199 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
I OWN A 2002 DISCOVERY SERIES 2 AT ABOUT 92000 MILES THE FRONT DRIVE SHAFT FAILED, WITH NO WARNING. I HAVE REPLACED IT WITH A USED ONE FROM A 2002 ALSO AND NOT EVEN 1 MONTH LATER THE REPLACEMENT ALSO FAILED NOW I'M RELUCTANT TO REPLACE IT AGAIN AT ANOTHER 900 DOLLARS. ALSO I HAVE THE OLD ONE THAT FAILED, HOPING TO GET IT FIXED AS A REPLACEMENT AS I HAVE BEEN READING THEY SEEM TO FAIL ALOT.
NHTSA complaint #10275805 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
BEGAN HEARING A SMALL SQUEAKING NOISE FROM UNDER VEHICLE AT LOW TO MODERATE SPEEDS. DRIVESHAFT UJOINT WAS GOING OUT. IT WENT OUT AT 45K MILES, AND RECENTLY AT 87K. COMMON PROBLEM WITH THIS SUV.
NHTSA complaint #10262697 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL*THE CONTACT OWNS A 2000 LAND ROVER DISCOVERY II. WHILE DRIVING LESS THAN 50 MPH, THE VEHICLE BEGAN MAKING GRINDING NOISES DURING ACCELERATION. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE MADE A LOUD NOISE AND DROVE AS IF SOMETHING DROPPED IN THE VEHICLE. SHE MANAGED TO PULL OFF THE ROAD AND TURNED OFF THE VEHICLE. SHE REMOVED THE KEY FROM THE IGNITION, BUT THE VEHICLE CONTINUED TO MOVE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STOPPED; HOWEVER, IT BEGAN MOVING AGAIN ONCE SHE RELEASED HER FOOT FROM THE BRAKE PEDAL. THE EMERGENCY BRAKE WAS APPLIED AND THE VEHICLE STOPPED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT IT WOULD NOT MOVE. SHE PLACED THE VEHICLE INTO DRIVE AND REVERSE, BUT THE VEHICLE STILL WOULD NOT MOVE. THE VEHICLE WAS WAITING TO BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 115,000. UPDATED 12/02/08. *LJ ALSO THE HEAD GASKET WAS CRACKED. UPDATED 12/03/08. *JB THE TRANSMISSION FAILED DUE TO FRONT DRIVESHAFT U-JOINT FAILURE. THE DRIVESHAFT CAME APART AND BECAUSE IT HAD NOTHING TO RESTRAIN IT, IT BUST A HOLE IN THE TRANSMISSION. UPDATED 01/15/09.
NHTSA complaint #10248607 — an unverified report by a vehicle owner.
POWER TRAIN
I OWN A 2000 LAND ROVER DISCOVERY. CURRENTLY, IT HAS 67,000 MILES ON IT AND I PURCHASED IT AT 60,000 MILES. SHORTLY AFTER MY 60,000 MILE CHECK AT THE DEALER, THE DRIVE SHAFT AND U JOINTS HAD TO BE REPLACED. WITHOUT WARNING, I LOST POWER AND HAD TO PULL TO THE SIDE OF THE ROAD. I AM NOT IN WARRANTY, BUT MY LOCAL MECHANIC STATED THAT THIS IS A VERY COMMON PROBLEM WITH LAND ROVERS (EVEN LOW-MILEAGE ONES). I THINK LAND ROVER SHOULD RECALL THESE VEHICLES AND FIX THIS SEEMINGLY UBIQUITOUS PROBLEM.
NHTSA complaint #10236547 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE IN ROUTE TO MY NIECES GRADUATION ON ROUTE 76 WHICH IS A 55 MPH ROAD. WITH ABSOLUTELY NO WARNING THE FRONT DRIVE SHAFT AT ABOUT 45 MPH CAME APART FROM THE TRANSMISSION SIDE AND CAUSED THE FRONT TIRES TO LOCK UP SENDING MYSELF ,MY WIFE AND MY NEPHEW CAREENING OFF THE ROAD. WE WERE VERY LUCKY, NARROWLY MISSING A POLE. THE TRUCK ITSELF WAS NOT DAMAGED BY THE ACCIDENT BECAUSE WE STAYED ON BASICALLY GRASS, BUT IT SCARED US ALL. HOWEVER THE TRUCK WAS DAMAGED BY THE DRIVE SHAFT SEVERELY, AS IT TORE UP EVERYTHING IN ITS PATH. THE SPEEDO CABLE, EXHAUST, AND IT PUNCHED A HOLE IN THE TOP OF THE TRANSMISSION DESTROYING IT. I HAVE THE OLD DRIVE SHAFT(WHAT'S LEFT OF IT) AND ALREADY PURCHASED A NEW ONE NOT REALIZING AT THAT POINT THAT THE TRANNY WAS DESTROYED UNTIL I REPLACED IT AND TOOK A CLOSER LOOK. THIS TRUCK WAS PURCHASED NEW BY MY MOTHER IN LAW AND WAS PASSED DOWN TO US ON OUR WEDDING DAY. I DO KNOW A FEW THINGS ABOUT CARS AND THIS IS ONE OF THEM, THIS HAS TO BE SOME KIND OF DESIGN FLAW. DRIVE SHAFTS IN MY EXPERIENCE DO NOT JUST BLOW APART WITH NO WARNING AND WITH NO SAFETY STRAP EITHER. WE ALL MADE IT OUT OF THIS OK, BUT I WOULD SO SADDENED IF THEIR WERE INJURIES TO MY FAMILY DUE TO A 250 DOLLAR POORLY DESIGNED PART.
NHTSA complaint #10233696 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
WE WERE IN ROUTE TO MY NIECES GRADUATION ON ROUTE 76 WHICH IS A 55 MPH ROAD. WITH ABSOLUTELY NO WARNING THE FRONT DRIVE SHAFT AT ABOUT 45 MPH CAME APART FROM THE TRANSMISSION SIDE AND CAUSED THE FRONT TIRES TO LOCK UP SENDING MYSELF ,MY WIFE AND MY NEPHEW CAREENING OFF THE ROAD. WE WERE VERY LUCKY, NARROWLY MISSING A POLE. THE TRUCK ITSELF WAS NOT DAMAGED BY THE ACCIDENT BECAUSE WE STAYED ON BASICALLY GRASS, BUT IT SCARED US ALL. HOWEVER THE TRUCK WAS DAMAGED BY THE DRIVE SHAFT SEVERELY, AS IT TORE UP EVERYTHING IN ITS PATH. THE SPEEDO CABLE, EXHAUST, AND IT PUNCHED A HOLE IN THE TOP OF THE TRANSMISSION DESTROYING IT. I HAVE THE OLD DRIVE SHAFT(WHAT'S LEFT OF IT) AND ALREADY PURCHASED A NEW ONE NOT REALIZING AT THAT POINT THAT THE TRANNY WAS DESTROYED UNTIL I REPLACED IT AND TOOK A CLOSER LOOK. THIS TRUCK WAS PURCHASED NEW BY MY MOTHER IN LAW AND WAS PASSED DOWN TO US ON OUR WEDDING DAY. I DO KNOW A FEW THINGS ABOUT CARS AND THIS IS ONE OF THEM, THIS HAS TO BE SOME KIND OF DESIGN FLAW. DRIVE SHAFTS IN MY EXPERIENCE DO NOT JUST BLOW APART WITH NO WARNING AND WITH NO SAFETY STRAP EITHER. WE ALL MADE IT OUT OF THIS OK, BUT I WOULD SO SADDENED IF THEIR WERE INJURIES TO MY FAMILY DUE TO A 250 DOLLAR POORLY DESIGNED PART.
NHTSA complaint #10233696 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING SOUTH OF COLUMBUS, OH ON INTERSTATE, GOING BETWEEN 55-65 MPH. CAR BEGAN TO SHAKE, SUDDEN LOUD NOISE (AS IF TIRE BLEW OR WE HIT AN OBJECT) AND WE PULLED TO THE SIDE OF THE ROAD AS BLACK SMOKE BILLOWED UP AND INTO THE CAR. TURNED OFF VEHICLE AND EXITED. UPON INSPECTION THE TIRES WERE FINE. CALLED AAA AND HAD CAR TOWED TO NEAREST LAND ROVER DEALER IN DUBLIN, OH. NEXT DAY WE WERE TOLD THE DRIVE SHAFT "CAME APART" AND THEN DAMAGED THE TRANSMISION AND CATALYTIC CONVERTER PIPE, ALONG WITH DOING EXTENSIVE DAMAGE TO THE FLOOR BOARD. WE WERE ALSO TOLD THAT WE WERE "LUCKY" THE CAR CAME TO A SAFE STOP. OUR CAR WAS "TOTALED" AS THE DAMAGES QUOTED WERE AS MUCH AS THE CAR WAS WORTH, ACCORDING TO LAND ROVER DUBLIN. THEY SHOWED US THE KBB PRICE OF $10,000 AND THE DAMAGE QUOTE WAS $8,900. WE HAD THE CAR TOWED TO A RELATIVE'S HOME IN PA. (IT IS CLOSER THAN OUR HOME IN TN).
NHTSA complaint #10214245 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE:DRIVESHAFT
WHILE DRIVING APPROXIMATELY 25-30 MPH, THE FRONT DRIVE SHAFT ON MY 2000 LAND ROVER DISCOVERY II FAILED CAUSING IMMEDIATE LOSS OF PROPULSION. THE VEHICLE IS CURRENTLY WAITING TO BE REPAIRED AS A NEW FRONT DRIVE SHAFT, INCLUDING UNIVERSALS AND FLANGES, NEEDS TO BE INSTALLED.
NHTSA complaint #10205754 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
A FEW DAYS BEFORE THE INCIDENT ON JULY 20TH, MY WIFE AND I HEARD A VERY SLIGHT NOISE. AT FIRST IT WAS ONLY OCCASIONAL AND SOUNDED LIKE SOMETHING WAS VIBRATING IN THE PASSENGER COMPARTMENT. AFTER A COUPLE MORE DAYS WENT BY, THE VIBRATING/RATTLING NOISE BECAME LOUDER AND BEGAN OCCURRING MORE OFTEN. WE DECIDED TO GO AHEAD AND MAKE AN APPOINTMENT TO GET IT CHECKED OUT AT THE SHOP. THE CAR WAS DUE FOR IT'S 75,000 MILE CHECKUP ANYWAY. I CALLED THE LAND ROVER DEALERSHIP IN CARY, NORTH CAROLINA FOR AN APPOINTMENT ON MONDAY, JULY 16TH, 2007 AND HAD TO WAIT UNTIL THURSDAY UNTIL A SCHEDULER GOT BACK TO US TO MAKE AN ACTUAL APPOINTMENT. THE EARLIEST THEY COULD TAKE US WAS THE FOLLOWING WEDNESDAY. IN THE MEANTIME, MY WIFE BECAME INCREASINGLY CONCERNED ABOUT THE SAFETY OF DRIVING THE VEHICLE AS THE NOISE INTENSIFIED. ON THURSDAY, JULY 19TH SHE DROVE HOME FROM WORK AND BARELY MADE IT HOME THAT EVENING. SHE SUGGESTED CALLING ANOTHER REPAIR SHOP WITH A MASTER LEVEL LAND ROVER TECHNICIAN IN THE AREA TO SEE IF THEY COULD TAKE THE VEHICLE ANY EARLIER. AT THIS POINT, THE GRINDING NOISE WAS INCREASING AND IT INTENSIFIED WHEN YOU LET OFF THE GAS. IT SEEMED AS IF THE ENGINE WAS REVVING AT A HIGHER LEVEL THAN NECESSARY AND THE TRANSMISSION WAS SLIPPING. SHE WAS FRIGHTENED TO DRIVE IT AT A HIGH SPEED AND CALLED ME TO ALERT ME AS SHE WAS DRIVING HOME SHOULD ANYTHING HAPPEN TO HER. THE NEXT MORNING ON FRIDAY, JULY 20TH I CALLED THE OTHER LAND ROVER REPAIR SHOP IN TOWN AND THEY SAID THEY COULD TAKE THE VEHICLE THAT DAY. ON FRIDAY MORNING, I WAS ONLY ABOUT A MILE AWAY FROM HOME AND DRIVING ABOUT 30-40 MILES AN HOUR ON THE WAY TO THE REPAIR SHOP WHEN I HEARD A LOUD GRINDING SOUND AND THE TRANSMISSION BECAME TOTALLY DISENGAGED. WITH THE CAR NOW COMPLETELY INOPERABLE, I WAS STRANDED ON THE SIDE OF THE ROAD AND HAD TO CALL A TOW TRUCK. THE REPAIR SHOP TOLD US IT IS THE FRONT END DIFFERENTIAL AND WILL NEED TO BE REPLACED.
NHTSA complaint #10197105 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE:DRIVESHAFT
FRONT DRIVE SHAFT BROKE OFF DURING FREEWAY DRIVING. VEHICLE HAS NEVER BEEN USED OFFROAD. THIS IS VERY UNUSUAL AND MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEM. THIS RESULTS IN DANGEROUS DRIVING CONSEQUENCES. OUR VEHICLE ONLY HAS 46,000 MILES.
NHTSA complaint #10191848 — an unverified report by a vehicle owner.