Owners have filed 46 complaints
about the 2012 Land Rover Range Rover Evoque with NHTSA between 2012 and 2025.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Land Rover Range Rover Evoque. 50 means typical for this
model; 100 means roughly double.
Severity — 22
4.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 76
45% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2012 compares with every other Land Rover Range Rover Evoque
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.6%
1,000 – 9,999 miles
615.8%
10,000 – 24,999 miles
615.8%
25,000 – 49,999 miles
923.7%
50,000 – 74,999 miles
923.7%
75,000 – 99,999 miles
513.2%
100,000 – 149,999 miles
25.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2012peak 4Sep 2025
NHTSA investigations into the 2012 Land Rover Range Rover Evoque
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA20001Opened 31 Aug 2020Closed 27 Feb 2023SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Loss of Brake Power Assist
On August 31, 2020, ODI upgraded PE18-014 to Engineering Analysis (EA)20-001 to continue its investigation of brake vacuum pump failures in model year (MY) 2012-2013 Range Rover Evoque vehicles and peer Jaguar Land Rover (JLR) products equipped with 2.0L GTDI engines fitted with Magna vacuum pumps. This investigative activity has focused on the cause, scope, and effect of inadequate vacuum supply at the vehicles brake booster with its attendant increases of brake pedal effort and diminished braking performance. Following a detailed analysis of data collected, the alleged defect is progressive...
PE18014Opened 1 Dec 2018Closed 10 Sep 2020SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Loss of Brake Power Assist
On December 1, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-014 to investigate allegations of brake vacuum pump failure in model year (MY) 2012 through 2014 Range Rover Evoque vehicles. During PE18-014, ODI identified 33 complaints and field reports related to the alleged defect in the subject vehicles. Seven of the complaints were received by ODI and 26 were reported as consumer complaints or field reports in the Jaguar Land Rover (JLR) response to ODI's Information Request letter for PE18-014. All the complaints and field reports identified by ODI involv...
PE16015Opened 16 Dec 2016Closed 11 Aug 2020POWER TRAIN:AUTOMATIC TRANSMISSION
Powered vehicle rollaway
On December 16, 2016, ODI opened PE16-015 to investigate seven complaints alleging incidents of powered rollaway in model year (MY) 2012 through 2014 Land Rover/Range Rover Evoque and Jaguar XF vehicles. The complaints all alleged that the rollaway incidents occurred after the operators shifted to Park and exited the vehicle with the engine left running. All of the incidents alleged that crashes resulted from the unexpected vehicle movement and three alleged injuries. Two of the complaints counted in the opening resume (ID's 10760326 and 10884136) involved the same vehicle and incident. ODI ha...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 10,300 milesRehoboth, MACrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE MAKING A LEFT TURN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP AND CRASHED INTO A GARAGE DOOR AT A VERY SLOW RATE OF SPEED. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JAKE KAPLAN'S LAND ROVER (1346 BALD HILL RD, WARWICK, RI) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,300. *DT
NHTSA complaint #11255894 — an unverified report by a vehicle owner.
at 49,000 milesAlsip, IL1 injured
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE DRIVING FOR AN EXTENDED PERIOD OF TIME, THE CONTACT FELT SICK, SLEEPY, AND SUFFERED HEADACHES AND VOMITING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S SON NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (LAND ROVER HINSDALE, 300 E OGDEN AVE, HINSDALE, IL, 301-521-3426) WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE TURBO MANIFOLD THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO THE HOSPITAL AND FOUND CARBON MONOXIDE IN HER BLOODSTREAM. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT HER WARRANTIES HAD EXPIRED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 49,000.
NHTSA complaint #11162020 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 118,000 milesFlorence, AL
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Land Rover Evoque. The contact stated that while the vehicle was parked, the contact noticed fuel on the ground underneath the vehicle. The contact stated that occasionally, there were unknown warning lights that illuminated on and off. The contact noticed a strong fuel odor outside the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with a cracked fuel cap housing. The contact was informed that the fuel cap housing needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure. The contact was advised that the repair was not covered under the recall or special program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 118,000.
NHTSA complaint #11688127 — an unverified report by a vehicle owner.
Lexington, KY
POWER TRAIN
2012 Range Rover Evoque suddenly, and without warning died while driving in traffic, and would not restart. It needed to be pushed away from oncoming traffic. A sheriff deputy was summoned to control traffic, as we did this. There were no warning lamps, or messages appearing on the display, both before and after the incident. Currently the car is at a foreign repair facility here in Lexington, KY. The name of the facility is: Scheller Automotive, (859) 225-6277. I spoke earlier with Andy, who stated it was an issue with no compression, which prevented it from being started. He believed it had to do with a dislocated cam gear, which caused a timing failure. According to him, there is a Range Rover service bulletin which they received describing this engine failing, but no recall regarding this issue. He said they now have THREE vehicles in the shop, with this same problem. This catastrophic failure could lead to definite safety concerns, by causing the car to die unexpectedly, without warning, and losing power steering, power breaks, and the possibility of safely exiting vehicle while in traffic.
NHTSA complaint #11616650 — an unverified report by a vehicle owner.
Lexington, KY
ENGINE
2012 Range Rover Evoque suddenly, and without warning died while driving in traffic, and would not restart. It needed to be pushed away from oncoming traffic. A sheriff deputy was summoned to control traffic, as we did this. There were no warning lamps, or messages appearing on the display, both before and after the incident. Currently the car is at a foreign repair facility here in Lexington, KY. The name of the facility is: Scheller Automotive, (859) 225-6277. I spoke earlier with Andy, who stated it was an issue with no compression, which prevented it from being started. He believed it had to do with a dislocated cam gear, which caused a timing failure. According to him, there is a Range Rover service bulletin which they received describing this engine failing, but no recall regarding this issue. He said they now have THREE vehicles in the shop, with this same problem. This catastrophic failure could lead to definite safety concerns, by causing the car to die unexpectedly, without warning, and losing power steering, power breaks, and the possibility of safely exiting vehicle while in traffic.
NHTSA complaint #11616650 — an unverified report by a vehicle owner.
Lexington, KY
FUEL/PROPULSION SYSTEM
2012 Range Rover Evoque suddenly, and without warning died while driving in traffic, and would not restart. It needed to be pushed away from oncoming traffic. A sheriff deputy was summoned to control traffic, as we did this. There were no warning lamps, or messages appearing on the display, both before and after the incident. Currently the car is at a foreign repair facility here in Lexington, KY. The name of the facility is: Scheller Automotive, (859) 225-6277. I spoke earlier with Andy, who stated it was an issue with no compression, which prevented it from being started. He believed it had to do with a dislocated cam gear, which caused a timing failure. According to him, there is a Range Rover service bulletin which they received describing this engine failing, but no recall regarding this issue. He said they now have THREE vehicles in the shop, with this same problem. This catastrophic failure could lead to definite safety concerns, by causing the car to die unexpectedly, without warning, and losing power steering, power breaks, and the possibility of safely exiting vehicle while in traffic.
NHTSA complaint #11616650 — an unverified report by a vehicle owner.
Bethlehem, PA
ENGINE
While driving 2012 Range Rover Evoque the engine light turned on. The vehicle was taken to the mechanical shop where the light was diagnosed as a cracked engine exhaust manifold w/ turbo. Doing research, it was found that the OEM manufacturer knows about the issues of the cracking engine exhaust manifold w/ turbo since the metal that used to make it is a metal alloy. The replacement engine exhaust manifold w/ turbo part that the OEM sells to repair it is made out of steel and is a costly repair. The OEM puts cost over safety.
NHTSA complaint #11481231 — an unverified report by a vehicle owner.
at 60,000 milesBranchburg, NJ
SUSPENSION
The contact owns a 2012 Land Rover Range Rover Evoque. The contact stated while driving at 30-40 MPH, the suspension of the vehicle emitted abnormal metallic sounds intermittently. The vehicle was taken to an independent mechanic who lifted the vehicle and diagnosed that an unknown vehicle clamp was lose. The vehicle was repaired; however, the independent mechanic informed the contact that the fuel tank strap and shield were severely corroded and was detaching. The vehicle was towed to the dealer where it was awaiting to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 60,000.
NHTSA complaint #11456798 — an unverified report by a vehicle owner.
The contact owns a 2012 Land Rover Range Rover Evoque. The contact stated while driving at 30-40 MPH, the suspension of the vehicle emitted abnormal metallic sounds intermittently. The vehicle was taken to an independent mechanic who lifted the vehicle and diagnosed that an unknown vehicle clamp was lose. The vehicle was repaired; however, the independent mechanic informed the contact that the fuel tank strap and shield were severely corroded and was detaching. The vehicle was towed to the dealer where it was awaiting to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 60,000.
NHTSA complaint #11456798 — an unverified report by a vehicle owner.
Mesa, AZ
ENGINE
In about Feb 2017, we purchased this vehicle, a 2012 Range Rover Evoque (5 door), from a GMC dealership; it was previously owned. When purchased, an exhaust smell was noticed inside of the vehicle and the vehicle was returned to the dealership for service and inspection into the cause of the odor. It was ultimately transferred to a Land Rover dealership in Scottsdale, Arizona (Land Rover North Scottsdale 18100 N Scottsdale Rd, Phoenix, AZ 85054) where they determined the turbo charger had a crack in the manifold. It was replaced. About one and a half years later, this smell returned and I contacted the dealership about it. I was told their repair warranty was only for one year and they would not repair it. Researching these turbo chargers on my own, I discovered they are commonly failing and people have experienced similar issues with the turbo and exhaust smell. This time, the exhaust odor seems to only last a short time when first starting the vehicle from a cold start, leading me to believe the crack in the manifold is small and seals itself after the manifold heats up and the metal expands. It is an expensive fix to have a dealership do the repairs, over $4000 at last estimate so I haven't made the repairs since it's probably close to what the vehicle is now worth. In researching the turbo, the OEM turbo manifold looks to be made of stainless steel but it is thin looking. Some aftermarket turbos I have found have cast iron manifolds which I may purchase and take on the repairs my self at this point.
NHTSA complaint #11433248 — an unverified report by a vehicle owner.
Mesa, AZ
FUEL/PROPULSION SYSTEM
In about Feb 2017, we purchased this vehicle, a 2012 Range Rover Evoque (5 door), from a GMC dealership; it was previously owned. When purchased, an exhaust smell was noticed inside of the vehicle and the vehicle was returned to the dealership for service and inspection into the cause of the odor. It was ultimately transferred to a Land Rover dealership in Scottsdale, Arizona (Land Rover North Scottsdale 18100 N Scottsdale Rd, Phoenix, AZ 85054) where they determined the turbo charger had a crack in the manifold. It was replaced. About one and a half years later, this smell returned and I contacted the dealership about it. I was told their repair warranty was only for one year and they would not repair it. Researching these turbo chargers on my own, I discovered they are commonly failing and people have experienced similar issues with the turbo and exhaust smell. This time, the exhaust odor seems to only last a short time when first starting the vehicle from a cold start, leading me to believe the crack in the manifold is small and seals itself after the manifold heats up and the metal expands. It is an expensive fix to have a dealership do the repairs, over $4000 at last estimate so I haven't made the repairs since it's probably close to what the vehicle is now worth. In researching the turbo, the OEM turbo manifold looks to be made of stainless steel but it is thin looking. Some aftermarket turbos I have found have cast iron manifolds which I may purchase and take on the repairs my self at this point.
NHTSA complaint #11433248 — an unverified report by a vehicle owner.
at 92,000 milesArlington, VA
VISIBILITY/WIPER
LEAKING FRONT WINDSHIELD CAUSING INTERIOR LIGHTS TO COME ONE; CAUSES WINDSHIELD TO FOG AT TIMES REDUCING VISIBILITY
NHTSA complaint #11389539 — an unverified report by a vehicle owner.
at 114,000 milesBrooklyn, NY
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS BELOW 5 MPH, THE VEHICLE FAILED TO IMMEDIATELY STOP WHILE DEPRESSING THE BRAKE PEDAL WHICH EXTENDED THE STOPPING DISTANCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
NHTSA complaint #11343256 — an unverified report by a vehicle owner.
at 10,300 milesRehoboth, MACrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE MAKING A LEFT TURN AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT STOP AND CRASHED INTO A GARAGE DOOR AT A VERY SLOW RATE OF SPEED. NO INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JAKE KAPLAN'S LAND ROVER (1346 BALD HILL RD, WARWICK, RI) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,300. *DT
NHTSA complaint #11255894 — an unverified report by a vehicle owner.
at 90,000 milesAPO, NY
SERVICE BRAKES
WHILE DRIVING ON THE FREEWAY AT ABOUT 80 MPH, THE VEHICLE'S BRAKE MALFUNCTIONED AND I COULDN'T PRESS THE BRAKE PEDAL; IT WOULD NOT EVEN GO DOWN. THERE WERE 2 CARS DRIVING AHEAD OF ME ON THE LEFT LANE, THEREFORE, I TRIED TO PASS TO THE RIGHT LANE BY CHECKING WHETHER THERE WAS ANY SPACE BECAUSE THERE WERE 2 TRUCKS BEHIND ON THE RIGHT 2 LANES. LUCKILY, I COULD PASS TO THE RIGHT LANES AND FINALLY TO THE SHOULDER TO TRY TO SLOW DOWN. THEN, I DROVE THE CAR TO A NEARBY ROADHOUSE AREA AND I STOPPED THE CAR THERE BY HANDBRAKE. THIS WAS REALLY UNBELIEVABLE AND TERRIFYING. THEN, THE VEHICLE WAS CARRIED BY A TOW TRUCK BACK TO ANKARA, AND THE CAR MECHANIC CHECKED THE CAR, WHERE THEY DETERMINED THAT A PART INSIDE THE BRAKE VACUUM MOTOR WAS TOTALLY BROKEN, AND THAT COULD HAVE CREATED A FATAL ACCIDENT,
NHTSA complaint #11231234 — an unverified report by a vehicle owner.
at 60,000 milesWhite Plains, MD
ENGINE
EXPERIENCING EXHAUST FUMES IN THE CABIN. FAILED STATE INSPECTION AFTER MECHANIC CHECKED AND FOUND CRACKED EXHAUST MANIFOLD - LESS THAN 60,000 MILES ON VEHICLE. FOUND SIMILAR ISSUE ON EVOQUE FORUMS. DEALER INDICATES THERE IS NO RECALL ON THIS ISSUE. THIS IS DEFINITELY A SAFETY ISSUE WITH CARBON MONOXIDE BEING FUNNELED INTO THE VEHICLE BY A FAILED PART, A PART THAT SHOULD NOT BE FAILING, AT LEAST, NOT CRACKING. I WAS WONDERING WHY I FELT SICK, SLEEPY, AND SUFFERED HEADACHES AND VOMITING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MECHANIC STATED THAT THE FUMES FILLED HIS GARAGE AND HE HAD TO WORK ON THE VEHICLE OUTSIDE OF GARAGE IN THE PARKING LOT. THIS SHOULD DEFINITELY BE REASON FOR A RECALL FOR A VEHICLE WITH LOW MILEAGE AND CAN CAUSE DEATH IF VEHICLE IS RUNNING INSIDE THE GARAGE. THERE ARE NUMEROUS COMPLAINTS FILED ABOUT THIS DANGEROUS ISSUE.
NHTSA complaint #11184977 — an unverified report by a vehicle owner.
at 60,000 milesAustin, TX
ENGINE
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SEIZED INTERMITTENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JAGUAR LAND ROVER AUSTIN (1515 W 5TH ST, AUSTIN, TX 78703, (888) 450-9149) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #11183234 — an unverified report by a vehicle owner.
at 49,000 milesAlsip, IL1 injured
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE DRIVING FOR AN EXTENDED PERIOD OF TIME, THE CONTACT FELT SICK, SLEEPY, AND SUFFERED HEADACHES AND VOMITING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S SON NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (LAND ROVER HINSDALE, 300 E OGDEN AVE, HINSDALE, IL, 301-521-3426) WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE TURBO MANIFOLD THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO THE HOSPITAL AND FOUND CARBON MONOXIDE IN HER BLOODSTREAM. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT HER WARRANTIES HAD EXPIRED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 49,000.
NHTSA complaint #11162020 — an unverified report by a vehicle owner.
at 60,000 milesSouth Plainfield, NJ
SERVICE BRAKES
I WAS ON MY WAY TO CAMDEN AQUARIUM IT IS 75 MIN AWAY FROM MY HOUSE AFTER DRIVING 55 MIN JUST ABOUT TO PASS NJ TP EXIT 4 TOLL BOOTH THE BRAKES LOCKED UP ON ME I WAS UNABLE TO BRAKE I HAD MY WIFE AND 2 KIDS IN CAR IT WAS LIFE THREATENING SITUATION I PUT THE SHIFT IT IN NEUTRAL AND WAS ABLE TO PULL OVER IN SHOULDER LANE LUCKILY AND PARKED IT WAS SHOCKING I TOWED THE CAR TO SERVICE CENTER AND WAS TOLD AFTER DIAGNOSTICS THAT VACUUM PART OF THE BREAK MALFUNCTIONED AND IT IS VERY EXPENSIVE TO FIT IT
NHTSA complaint #11149724 — an unverified report by a vehicle owner.
at 67,000 milesBethlehem, PA
VISIBILITY:WINDSHIELD
THE FRONT WINDSCREEN LEAKS DUE TO THE ADHESIVE USED TO SEAL THE WINDSHIELD TO CAR DOES NOT WORK, WHEN DRIVING IN A RAIN STORM THE WATER WILL HIT THE DRIVER IN THE FACE, CAUSING A SAFETY ISSUE.
NHTSA complaint #11093686 — an unverified report by a vehicle owner.
at 67,000 milesBethlehem, PA
VISIBILITY/WIPER
THE FRONT WINDSCREEN LEAKS DUE TO THE ADHESIVE USED TO SEAL THE WINDSHIELD TO CAR DOES NOT WORK, WHEN DRIVING IN A RAIN STORM THE WATER WILL HIT THE DRIVER IN THE FACE, CAUSING A SAFETY ISSUE.
NHTSA complaint #11093686 — an unverified report by a vehicle owner.
at 92,350 milesAtlanta, GA
POWER TRAIN
WHILE DRIVING, VEHICLE LOOSES POWER. THIS IS AN INTERMITTENT PROBLEM AND CAN NOT BE PREDICTED. NO SIGNS OR SIGNALS THAT THERE IS A PROBLEM BEFORE CAR STALLS. VERY SCARY AND DANGEROUS SITUATION. ALMOST GOT STRUCK FROM BEHIND. PULLED OVER, TURNED VEHICLE OFF, THEN BACK ON AND RESTARTED AND DROVE WITH NO ISSUES. THIS HAS HAPPENED NUMEROUS TIMES. USUALLY HAPPENS AFTER DEESCALATION OF SPEED, LIKE EXITING EXPRESSWAY BUT HAS HAPPENED WHILE DRIVING ON A CITY STREET. TOOK VEHICLE TO LAND ROVER AND WAS TOLD IF THERE WEREN'T ANY MESSAGES DISPLAYED, THERE WAS NOTHING WRONG.
NHTSA complaint #11088513 — an unverified report by a vehicle owner.
at 92,350 milesAtlanta, GA
UNKNOWN OR OTHER
WHILE DRIVING, VEHICLE LOOSES POWER. THIS IS AN INTERMITTENT PROBLEM AND CAN NOT BE PREDICTED. NO SIGNS OR SIGNALS THAT THERE IS A PROBLEM BEFORE CAR STALLS. VERY SCARY AND DANGEROUS SITUATION. ALMOST GOT STRUCK FROM BEHIND. PULLED OVER, TURNED VEHICLE OFF, THEN BACK ON AND RESTARTED AND DROVE WITH NO ISSUES. THIS HAS HAPPENED NUMEROUS TIMES. USUALLY HAPPENS AFTER DEESCALATION OF SPEED, LIKE EXITING EXPRESSWAY BUT HAS HAPPENED WHILE DRIVING ON A CITY STREET. TOOK VEHICLE TO LAND ROVER AND WAS TOLD IF THERE WEREN'T ANY MESSAGES DISPLAYED, THERE WAS NOTHING WRONG.
NHTSA complaint #11088513 — an unverified report by a vehicle owner.
at 88,000 milesBoca Raton, FL
SERVICE BRAKES
ON MARCH 24, 2018 AT APPROXIMATELY 11:30 AM I WAS TRAVELING ON THE HIGHWAY (FLORIDA TURNPIKE NORTH) AT AROUND 70 MPH WITH MY WIFE AND CHILD, AND SUDDENLY THE BRAKES STOPPED RESPONDING ON MY LAND ROVER EVOQUE. THE BRAKE PEDAL WAS HARD AND COULD NOT BE PRESSED, IT WOULD NOT RESPOND. WE WERE ABLE TO LOSE SPEED, MERGE TO THE RIGHT OF THE HIGHWAY, AND COME TO A STOP ON THE SHOULDER. NEITHER BEFORE, DURING NOR AFTER THE EVENT, HAD ANY WARNING LIGHTS SHOWING ON THE VEHICLE'S DASHBOARD. WE CALLED OUR DEALER AND THEY SUGGESTED TO HAVE THE SUV TOWED TO THE NEAREST DEALER. WE HAD THE SUV TOWED WITH AAA TO THE DEALER. THE DEALER'S MANAGER DID NOT SEEM WORRIED OR SHOCKED AT THE TERRIFYING EVENT MY FAMILY AND I HAD JUST EXPERIENCED. IN FACT, HE DID NOT EVEN OFFER AN APOLOGY. DID NOT PROVIDE A LOANER OR RENTAL VEHICLE. VEHICLE WAS LEFT FOR THE SERVICE DEPARTMENT TO LOOK AT ON MONDAY. MY FATHER HAD TO DRIVE 211 MILES TO PICK US UP FROM THE DEALER AND DRIVE US BACK. MONDAY THE ANALYSIS CAME BACK AS A TEXT THAT READ: 'THE VACUUM PUMP SEIZED UP AND BROKE ONE OF THE INTAKE CAMSHAFTS. TO FIX THIS WE HAVE TO REMOVE THE TOP PART OF THE ENGINE AND REPLACE ALL PUMP, CAMSHAFT, TIMING GUIDE AND TENSIONER AND ALL THE ONE TIME USE GASKETS AND SEALS. THIS IS A LENGTHY JOB. TO DO THESE REPAIRS WOULD BE $5,532.10+TAX.' (ATTACHED IS THE EMAILED QUOTE WE REQUESTED) WE HAVE PHOTOS, VIDEOS, EMAILS, DOCUMENTS, AND TEXT MESSAGES EVIDENCE OF THE PREVIOUSLY DISCUSSED.
NHTSA complaint #11083348 — an unverified report by a vehicle owner.
at 71,000 milesWinchester, VA
ENGINE
EXPERIENCING EXHAUST FUMES IN THE CABIN. DEALER CHECKED AND FOUND CRACKED EXHAUST MANIFOLD - LESS THAN 72,000 MILES ON VEHICLE. FOUND SIMILAR ISSUE ON EVOQUE FORUMS. DEALER INDICATES THERE IS NO RECALL ON THIS ISSUE. ATTACHED DEALER DIAGNOSTIC RECEIPT. I FEEL THIS IS A SAFETY ISSUE WITH CARBON MONOXIDE BEING FUNNELED INTO THE VEHICLE BY A FAILED PART, A PART THAT SHOULD NOT BE FAILING, AT LEAST, NOT CRACKING.
NHTSA complaint #11082394 — an unverified report by a vehicle owner.
LOS Angeles, CA
SEAT BELTS
DRIVER SEAT SEAT BELT RELEASES SPONTANEOUSLY ABOUT 5-10% OF TIME EVEN IF I LATCH AND TUG ON IT TO TEST LATCH.
NHTSA complaint #11058382 — an unverified report by a vehicle owner.
at 40,000 milesSunnyvale, CA
POWER TRAIN
TITLE: SUDDEN LOST OF TRACTION AT REAR AXLE AT HIGH WAY SPEED. VEHICLE MILEAGE: 40,000; AGE: 5 YEARS; AWD MODEL WITH REAR ELECTRICAL DIFFERENTIAL POWER COUPLING (HALDEX GEN 4 ) DESCRIPTION: VEHICLE WAS DRIVING AT HIGHWAY SPEED, DASHBOARD SHOWN MESSAGE: "TRANSMISSION FAULT TRACTION REDUCED". THE REAR AXLE WAS FOUND TO BE DISCONNECTED FROM DRIVETRAIN AND WILL NOT RECONNECT UNDER SLIPPERY CONDITION. ROOT CAUSE: REAR ELECTRICAL DIFFERENTIAL (HALDEX GEN 4) USE PNUEMATIC CONTROLLED CLUTCHES TO CONNECT/DISCONNECT REAR AXLE TO TRANSMISSION FOR TORQUE COUPLING. THE CLUTCH RELIES ON PNUEMATIC PUMP (LAND ROVER PART NUMBER LR075763) TO PROVIDE PRESSURE FOR COUPLING. THE PUMP USE BRUSHED DC MOTOR. OVERTIME, CLUTCH MATERIAL DISSOLVE INTO DIFFERENTIAL FLUID AND CLOGS UP FILTER OF THE PNUEMATIC LINE, CAUSING PUMP RUNNING AT HIGH DUTY CYCLE. THE MOTOR FAILED DUE TO EXCESSIVE HEAT AND BRUSHES DISCONNECT FROM MOTOR WINDING. CAUSING PUMP TO FAIL. FOR REFERENCE, VOLVO AND OTHE VEHICLE MANUFACTURER WHO USE SIMILAR DIFFERENTIAL UNIT (HALDEX GEN 4) REQUIRES SERVICING OF THE DIFFERENTIAL TO PREVENT SUCH FAILURE. LAND ROVER DOES NOT SUCH PROCEDURE. LAND ROVER HAS TSB THAT DESCRIBES SUCH FAILURE AND MENTIONED THE PUMP WILL NEED TO CHANGE. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2015/SB-10074556-2280.PDF
NHTSA complaint #11011987 — an unverified report by a vehicle owner.