Owners have filed 85 complaints
about the 2020 Land Rover Range Rover Evoque with NHTSA between 2020 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 2 of 9 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 70
Against the median year of the Land Rover Range Rover Evoque. 50 means typical for this
model; 100 means roughly double.
Severity — 55
10.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
68% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2020 compares with every other Land Rover Range Rover Evoque
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
832.0%
10,000 – 24,999 miles
728.0%
25,000 – 49,999 miles
832.0%
50,000 – 74,999 miles
14.0%
75,000 – 99,999 miles
14.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2020peak 6Aug 2026
Recalls on the 2020 Land Rover Range Rover Evoque
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021-2024 Land Rover Range Rover Velar and Land Rover Discovery, 2020-2023 Land Rover Range Rover Evoque, 2019-2024 Land Rover Range Rover Sport, 2020-2024 Land Rover Range Rover, 2020 Land Rover Discovery Sport, 2020-2024 Land Rover Defender, 2021-2024 Jaguar F-Pace, and 2021-2022 Jaguar E-Pace mild-hybrid electric vehicles (MHEVs.) The DC-DC converter can fail due to an internal fault in the boost control microchip. A failure of the DC-DC converter will result in a loss of 12-Volt system charging and can lead to complete loss of drive power and exterior lighting.
Risk: A loss of drive power increases the risk of a crash.
25V454000
AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020–2025 Range Rover Evoque vehicles. The passenger air bag may tear during deployment.
Risk: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury. Additionally, a torn air bag may allow hot gases to escape, which can cause a burn injury.
25V088000
AIR BAGS:KNEE BOLSTER
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The cover for the right-side lower knee air bag may come loose, allowing the air bag cushion to unfold.
Risk: An improperly folded air bag may not deploy as intended, increasing the risk of injury in a crash.
25V089000
AIR BAGS:KNEE BOLSTER
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The cover for the left-side lower knee air bag may come loose, allowing the air bag cushion to unfold.
Risk: An improperly folded air bag may not deploy as intended, increasing the risk of injury in a crash.
22V080000
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The supplemental restraint system (SRS) warning light software is programmed incorrectly, which may cause the warning light to malfunction and intermittently illuminate.
Risk: An SRS system warning light that falsely illuminates could prevent the detection of an actual air bag system failure, increasing the risk of injury in the event of a crash.
21V168000
AIR BAGS:KNEE BOLSTER
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles. The cushion cover on the left-side lower knee air bag may come loose, which could result in the cushion unfolding from the air bag module housing.
Risk: In the event of a crash, an unfolded knee air bag may not offer the driver full protection, increasing the risk for injury.
20V793000
SEAT BELTS:REAR/OTHER
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles equipped with a replacement part for the right and/or left-side outer second-row seat belt assembly. These seat belt assemblies may not function properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Risk: Seat belts that do not function properly can increase the risk of injury during a crash.
20V794000
SEATS
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2020 Range Rover Evoque vehicles equipped with climate specification front seats trimmed with "Dinamica" cloth. In the event of a fire, the seat material may burn quicker than allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Risk: A seat cover that burns too quickly can increase the risk of injury in the event of a fire.
Reports where the owner recorded a crash, a fire, an injury or a death.
Commerce City, COFire
POWER TRAIN
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance representatives or others. There not any warning lamps, messages or other symptoms of the problem prior to the failure
NHTSA complaint #11724423 — an unverified report by a vehicle owner.
Commerce City, COFire
ELECTRICAL SYSTEM
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance representatives or others. There not any warning lamps, messages or other symptoms of the problem prior to the failure
NHTSA complaint #11724423 — an unverified report by a vehicle owner.
Commerce City, COFire
ENGINE
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance representatives or others. There not any warning lamps, messages or other symptoms of the problem prior to the failure
NHTSA complaint #11724423 — an unverified report by a vehicle owner.
Aurora, COCrashFire
STEERING
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
NHTSA complaint #11491859 — an unverified report by a vehicle owner.
Aurora, COCrashFire
LANE DEPARTURE: BLIND SPOT DETECTION
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
NHTSA complaint #11491859 — an unverified report by a vehicle owner.
Aurora, COCrashFire
LANE DEPARTURE: WARNING
Almost everyday since manufacture updated vehicle for previous recall and even before that I notice it’s worse. I constantly have to check if BSA is activated MANY times I almost hit another vehicle which thank goodness I have not yet let happen being adapted to looking in blind spot.
NHTSA complaint #11491859 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Avenel, NJ
ELECTRICAL SYSTEM
Ongoing battery and or electrical issues. Replace battery 3 times in 2 years. Car loses power. Replace Body Control module, tail gate lock. Car was in repair for 2 months and Never told an exact reason except there is an electrical gremlin. Dealer and manufacture could not determine cause. I have videos. Dealer was not interested in viewing. Only doing the scheduled service. Which did not fix or work as intended.
NHTSA complaint #11756491 — an unverified report by a vehicle owner.
Blythewood, SC
POWER TRAIN
On 4/26/2026 My vehicle experienced hybrid system failure, electrical failure, charging system failure, loss of drive power, electrical shutdown, and loss of exterior lighting at a busy intersection, while at a red light. My vehicle had to be towed and was confirmed by the Range Rover dealership as a DC-DC converter failure. My 73 yr old mother and I had to get out and direct traffic for over two hours, to keep my vehicle from getting hit or us being seriously injured, until a wrecker arrived. I had previously took my vehicle to two dealerships, when I had a light to come on. They told me to keep driving until they researched the problem and that my vehicle would not leave me on side of the road. Approximately 2 weeks later is when it displayed another warning light, right before shutting off completely on the above date and having me stopped, not on the side of the road, but worse, at a red light busy intersection off a highway ramp. I found out by the dealership that my vehicle issue is part of an active DC/DC converter recall. My husband and I had to pay for the costly repairs, towing and have been out of a vehicle, with no loaner for over a month. I am requesting a "recall reimbursement”,“goodwill reimbursement” and “pre-remedy reimbursement eligibility."
NHTSA complaint #11741193 — an unverified report by a vehicle owner.
Blythewood, SC
EXTERIOR LIGHTING
On 4/26/2026 My vehicle experienced hybrid system failure, electrical failure, charging system failure, loss of drive power, electrical shutdown, and loss of exterior lighting at a busy intersection, while at a red light. My vehicle had to be towed and was confirmed by the Range Rover dealership as a DC-DC converter failure. My 73 yr old mother and I had to get out and direct traffic for over two hours, to keep my vehicle from getting hit or us being seriously injured, until a wrecker arrived. I had previously took my vehicle to two dealerships, when I had a light to come on. They told me to keep driving until they researched the problem and that my vehicle would not leave me on side of the road. Approximately 2 weeks later is when it displayed another warning light, right before shutting off completely on the above date and having me stopped, not on the side of the road, but worse, at a red light busy intersection off a highway ramp. I found out by the dealership that my vehicle issue is part of an active DC/DC converter recall. My husband and I had to pay for the costly repairs, towing and have been out of a vehicle, with no loaner for over a month. I am requesting a "recall reimbursement”,“goodwill reimbursement” and “pre-remedy reimbursement eligibility."
NHTSA complaint #11741193 — an unverified report by a vehicle owner.
Blythewood, SC
ELECTRICAL SYSTEM
On 4/26/2026 My vehicle experienced hybrid system failure, electrical failure, charging system failure, loss of drive power, electrical shutdown, and loss of exterior lighting at a busy intersection, while at a red light. My vehicle had to be towed and was confirmed by the Range Rover dealership as a DC-DC converter failure. My 73 yr old mother and I had to get out and direct traffic for over two hours, to keep my vehicle from getting hit or us being seriously injured, until a wrecker arrived. I had previously took my vehicle to two dealerships, when I had a light to come on. They told me to keep driving until they researched the problem and that my vehicle would not leave me on side of the road. Approximately 2 weeks later is when it displayed another warning light, right before shutting off completely on the above date and having me stopped, not on the side of the road, but worse, at a red light busy intersection off a highway ramp. I found out by the dealership that my vehicle issue is part of an active DC/DC converter recall. My husband and I had to pay for the costly repairs, towing and have been out of a vehicle, with no loaner for over a month. I am requesting a "recall reimbursement”,“goodwill reimbursement” and “pre-remedy reimbursement eligibility."
NHTSA complaint #11741193 — an unverified report by a vehicle owner.
at 60,000 milesAccokeek, MD
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Land Rover. The vehicle was exhibiting jerking motion. Fuel was noticed on the ground. The check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that Fuel was being ejected from the exhaust. The vehicle was not repaired. the manufacturer was notified of the issue. the contact stated that the manufacturer stated there was a recall on the vehicle; however the repair is being charged at the owners expense. The approximate failure mileage was 60,000.
NHTSA complaint #11739477 — an unverified report by a vehicle owner.
Albuquerque, NM
UNKNOWN OR OTHER
In march 2036 my car just completely stopped in 5pm traffic and I was almost hit over a dozen times car wouldn’t albe to be moved because it completed died out. When I took it to JLR had to have it towed twice . They said it was the battery and that it needed to be calibrated, sent me home and same day car stalled again in a busy traffic, this time they said it was my alternator and that my own system was shorted out, and they had to replace the alternator. Wants to charge me $4k , then I get a call saying it’s the DC Dc Converter and it’s shorted out my electric system and alternator! Don’t know I’what to believe ! Before my car died it first said charging. Battery low and died out while I was getting Dutch bros but started up right away, two days later I got the warning lights all flashing and then died completely
NHTSA complaint #11734457 — an unverified report by a vehicle owner.
Albuquerque, NM
ELECTRICAL SYSTEM
In march 2036 my car just completely stopped in 5pm traffic and I was almost hit over a dozen times car wouldn’t albe to be moved because it completed died out. When I took it to JLR had to have it towed twice . They said it was the battery and that it needed to be calibrated, sent me home and same day car stalled again in a busy traffic, this time they said it was my alternator and that my own system was shorted out, and they had to replace the alternator. Wants to charge me $4k , then I get a call saying it’s the DC Dc Converter and it’s shorted out my electric system and alternator! Don’t know I’what to believe ! Before my car died it first said charging. Battery low and died out while I was getting Dutch bros but started up right away, two days later I got the warning lights all flashing and then died completely
NHTSA complaint #11734457 — an unverified report by a vehicle owner.
Albuquerque, NM
ENGINE
In march 2036 my car just completely stopped in 5pm traffic and I was almost hit over a dozen times car wouldn’t albe to be moved because it completed died out. When I took it to JLR had to have it towed twice . They said it was the battery and that it needed to be calibrated, sent me home and same day car stalled again in a busy traffic, this time they said it was my alternator and that my own system was shorted out, and they had to replace the alternator. Wants to charge me $4k , then I get a call saying it’s the DC Dc Converter and it’s shorted out my electric system and alternator! Don’t know I’what to believe ! Before my car died it first said charging. Battery low and died out while I was getting Dutch bros but started up right away, two days later I got the warning lights all flashing and then died completely
NHTSA complaint #11734457 — an unverified report by a vehicle owner.
Gardena, CA
ELECTRICAL SYSTEM
On March 5, 2026, while I and my 2 passengers were traveling on the 405 Freeway at approximately 40–50 mph, the vehicle suffered a catastrophic total loss of power. The engine shut off and all electronic systems failed simultaneously, including the instrument cluster and all interior lighting. Most critically, the hazard lights were inoperable, leaving the vehicle invisible to high-speed traffic during the failure. Since I was traveling at highway speeds I was able to safely glide the vehicle to the center shoulder. After approximately 10–15 minutes, the dashboard, infotainment, and climate control systems began flickering intermittently before power temporarily returned. Upon attempting to re-enter traffic to reach an exit, the vehicle stalled a second time while in motion. I returned to the shoulder again. After another 10 minutes the vehicle started and I was eventually able to exit the freeway and reach my residence. The following morning, the vehicle was completely unresponsive and would not start. It was towed to Land Rover Santa Monica dealership on March 6, 2026, where it currently remains for diagnosis and repair. This incident on the 405 freeway marks the third occurrence of a total loss of propulsion and electrical failure while the vehicle was in motion. Despite previous repair attempts, the defect persists, rendering the vehicle fundamentally unsafe for operation. I am gravely concerned for my personal safety, as well as the safety of other motorists on public streets and highways. A vehicle that spontaneously stalls at high speeds—while simultaneously losing the ability to activate hazard lights—presents an unacceptable risk of a high-speed rear-end collision. Given that this is a recurring, catastrophic safety failure, I am requesting an immediate and permanent resolution, as the vehicle in its current state is a liability to public safety and unsafe to be driven by me or anyone.
NHTSA complaint #11726890 — an unverified report by a vehicle owner.
Gardena, CA
ENGINE
On March 5, 2026, while I and my 2 passengers were traveling on the 405 Freeway at approximately 40–50 mph, the vehicle suffered a catastrophic total loss of power. The engine shut off and all electronic systems failed simultaneously, including the instrument cluster and all interior lighting. Most critically, the hazard lights were inoperable, leaving the vehicle invisible to high-speed traffic during the failure. Since I was traveling at highway speeds I was able to safely glide the vehicle to the center shoulder. After approximately 10–15 minutes, the dashboard, infotainment, and climate control systems began flickering intermittently before power temporarily returned. Upon attempting to re-enter traffic to reach an exit, the vehicle stalled a second time while in motion. I returned to the shoulder again. After another 10 minutes the vehicle started and I was eventually able to exit the freeway and reach my residence. The following morning, the vehicle was completely unresponsive and would not start. It was towed to Land Rover Santa Monica dealership on March 6, 2026, where it currently remains for diagnosis and repair. This incident on the 405 freeway marks the third occurrence of a total loss of propulsion and electrical failure while the vehicle was in motion. Despite previous repair attempts, the defect persists, rendering the vehicle fundamentally unsafe for operation. I am gravely concerned for my personal safety, as well as the safety of other motorists on public streets and highways. A vehicle that spontaneously stalls at high speeds—while simultaneously losing the ability to activate hazard lights—presents an unacceptable risk of a high-speed rear-end collision. Given that this is a recurring, catastrophic safety failure, I am requesting an immediate and permanent resolution, as the vehicle in its current state is a liability to public safety and unsafe to be driven by me or anyone.
NHTSA complaint #11726890 — an unverified report by a vehicle owner.
Gardena, CA
FUEL/PROPULSION SYSTEM
On March 5, 2026, while I and my 2 passengers were traveling on the 405 Freeway at approximately 40–50 mph, the vehicle suffered a catastrophic total loss of power. The engine shut off and all electronic systems failed simultaneously, including the instrument cluster and all interior lighting. Most critically, the hazard lights were inoperable, leaving the vehicle invisible to high-speed traffic during the failure. Since I was traveling at highway speeds I was able to safely glide the vehicle to the center shoulder. After approximately 10–15 minutes, the dashboard, infotainment, and climate control systems began flickering intermittently before power temporarily returned. Upon attempting to re-enter traffic to reach an exit, the vehicle stalled a second time while in motion. I returned to the shoulder again. After another 10 minutes the vehicle started and I was eventually able to exit the freeway and reach my residence. The following morning, the vehicle was completely unresponsive and would not start. It was towed to Land Rover Santa Monica dealership on March 6, 2026, where it currently remains for diagnosis and repair. This incident on the 405 freeway marks the third occurrence of a total loss of propulsion and electrical failure while the vehicle was in motion. Despite previous repair attempts, the defect persists, rendering the vehicle fundamentally unsafe for operation. I am gravely concerned for my personal safety, as well as the safety of other motorists on public streets and highways. A vehicle that spontaneously stalls at high speeds—while simultaneously losing the ability to activate hazard lights—presents an unacceptable risk of a high-speed rear-end collision. Given that this is a recurring, catastrophic safety failure, I am requesting an immediate and permanent resolution, as the vehicle in its current state is a liability to public safety and unsafe to be driven by me or anyone.
NHTSA complaint #11726890 — an unverified report by a vehicle owner.
Commerce City, COFire
POWER TRAIN
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance representatives or others. There not any warning lamps, messages or other symptoms of the problem prior to the failure
NHTSA complaint #11724423 — an unverified report by a vehicle owner.
Commerce City, COFire
ELECTRICAL SYSTEM
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance representatives or others. There not any warning lamps, messages or other symptoms of the problem prior to the failure
NHTSA complaint #11724423 — an unverified report by a vehicle owner.
Commerce City, COFire
ENGINE
A fire started under the hood roughly 15 minutes after we drove it and parked it. Smoke could be seen 1st, then the fire. Not sure what starter the fire. The vehicle was parked 3 ft from my house, which could’ve caught my house on fire, luckily it wasn’t parked in my garage. The incident has not been yet reproduced or confirmed by an independent service center, manufacturer, police, insurance representatives or others. There not any warning lamps, messages or other symptoms of the problem prior to the failure
NHTSA complaint #11724423 — an unverified report by a vehicle owner.
Massapequa, NY
UNKNOWN OR OTHER
Windshield has water leaking into the inside of the car with water running out of the bottom of both front seat doors when it rains and now has severe condensation on the inside front windshield that is soaking wet. Water is pooling on the inside of both doors when opened. Very wet. Most likely a sealant fail
NHTSA complaint #11703419 — an unverified report by a vehicle owner.
Massapequa, NY
VISIBILITY/WIPER
Windshield has water leaking into the inside of the car with water running out of the bottom of both front seat doors when it rains and now has severe condensation on the inside front windshield that is soaking wet. Water is pooling on the inside of both doors when opened. Very wet. Most likely a sealant fail
NHTSA complaint #11703419 — an unverified report by a vehicle owner.
Watkins, CO
ENGINE
CAR STALLS TURNS OFF AT A COMPLETE STOP. IN ORDER TO MAKE IT TURN BACK ON YOU WILL HAVE TO TURN OFF AND TURN BACK ON. AT THE TIME OF IT HAPPENING YOU HAVE NO LIGHTS SO IT MAKES IT EASY FOR SOMEONE TO REAR END YOU. IF THIS HAPPENS IN THE HIGHWAY IN TRAFFIC IT MIGHT KILL SOMEONE.
NHTSA complaint #11681982 — an unverified report by a vehicle owner.
at 39,100 milesSugar Land, TX
SEAT BELTS
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that the driver’s side seat belt failed to latch securely. The contact stated that the seat belt warning light was illuminated. The contact stated the failure was like NHTSA Campaign Number: 21V668000 (Seat Belts). The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 39,100.
NHTSA complaint #11680822 — an unverified report by a vehicle owner.
San Diego, CA
VEHICLE SPEED CONTROL
I am filing this complaint for a serious drivability and safety issue with my 2020 Range Rover Evoque (VIN: [XXX] ). For over two years, this vehicle has exhibited a violent jerking motion when accelerating from a stop. It happens intermittently but is becoming progressively worse. Despite multiple dealership visits, warranty repairs, and part replacements (including the driveshaft and oil separator). Most recently, on [XXX], my wife was nearly involved in a rear-end collision when the vehicle lurched forward at a green light despite gentle pressure on the accelerator. On [XXX], I experienced the same event, though luckily there was no car in front. These events are frightening and dangerous. We no longer feel safe driving this vehicle. I have attached a detailed document (submitted to Land Rover) summarizing our full service history, dealership findings, and recent near-accident experiences. I believe this is a systemic drivability defect that warrants NHTSA review and investigation. Please contact me if additional documentation or testimony is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11674787 — an unverified report by a vehicle owner.
San Diego, CA
UNKNOWN OR OTHER
I am filing this complaint for a serious drivability and safety issue with my 2020 Range Rover Evoque (VIN: [XXX] ). For over two years, this vehicle has exhibited a violent jerking motion when accelerating from a stop. It happens intermittently but is becoming progressively worse. Despite multiple dealership visits, warranty repairs, and part replacements (including the driveshaft and oil separator). Most recently, on [XXX], my wife was nearly involved in a rear-end collision when the vehicle lurched forward at a green light despite gentle pressure on the accelerator. On [XXX], I experienced the same event, though luckily there was no car in front. These events are frightening and dangerous. We no longer feel safe driving this vehicle. I have attached a detailed document (submitted to Land Rover) summarizing our full service history, dealership findings, and recent near-accident experiences. I believe this is a systemic drivability defect that warrants NHTSA review and investigation. Please contact me if additional documentation or testimony is needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11674787 — an unverified report by a vehicle owner.
at 46,000 milesJacksonville, FL
VISIBILITY:WINDSHIELD
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that upon entering the vehicle, the contact became aware that rainwater had entered the cabin of the vehicle through the seal between the windshield. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
NHTSA complaint #11655916 — an unverified report by a vehicle owner.
at 46,000 milesJacksonville, FL
STRUCTURE
The contact owns a 2020 Land Rover Range Rover Evoque. The contact stated that upon entering the vehicle, the contact became aware that rainwater had entered the cabin of the vehicle through the seal between the windshield. There was no warning light illuminated. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
NHTSA complaint #11655916 — an unverified report by a vehicle owner.
Barre, VT
POWER TRAIN
Car stopped suddenly without warning while driving on interstate on 2 occasions. Vehicle had 16K miles and was serviced by dealer as required. After weeks of investigation, it was determined that the water pump was defective. Took 15 minutes to restart the vehicle while sitting on side of highway.
NHTSA complaint #11654260 — an unverified report by a vehicle owner.
Elizabeth, NJ
UNKNOWN OR OTHER
I am submitting this complaint to report a significant windshield defect in my 2020 Range Rover Evoque. The issue involves water ingress due to improper windshield bonding, which leads to leaks into the passenger compartment and excessive wind noise. This is a known issue with Land Rover vehicles, as evidenced by Service Action N221, which acknowledges similar problems in prior model years, including other Range Rover Evoque and Land Rover Discovery vehicles. Despite the fact that Land Rover has documented and repaired this issue in other vehicles, Land Rover North America has denied responsibility for the defect in my vehicle. They agreed to cover the diagnostic inspection but refused to repair the defect under warranty or as a goodwill repair. Safety Concerns: • Structural Integrity Risk: A poorly bonded windshield compromises the vehicle’s structural integrity in the event of a crash. • Driver Visibility: Water leaks can cause fogging on the windshield, obstructing the driver’s view. • Electrical Damage: Water ingress can lead to electrical malfunctions, potentially impacting vehicle safety systems.
NHTSA complaint #11646860 — an unverified report by a vehicle owner.
Elizabeth, NJ
ELECTRICAL SYSTEM
I am submitting this complaint to report a significant windshield defect in my 2020 Range Rover Evoque. The issue involves water ingress due to improper windshield bonding, which leads to leaks into the passenger compartment and excessive wind noise. This is a known issue with Land Rover vehicles, as evidenced by Service Action N221, which acknowledges similar problems in prior model years, including other Range Rover Evoque and Land Rover Discovery vehicles. Despite the fact that Land Rover has documented and repaired this issue in other vehicles, Land Rover North America has denied responsibility for the defect in my vehicle. They agreed to cover the diagnostic inspection but refused to repair the defect under warranty or as a goodwill repair. Safety Concerns: • Structural Integrity Risk: A poorly bonded windshield compromises the vehicle’s structural integrity in the event of a crash. • Driver Visibility: Water leaks can cause fogging on the windshield, obstructing the driver’s view. • Electrical Damage: Water ingress can lead to electrical malfunctions, potentially impacting vehicle safety systems.
NHTSA complaint #11646860 — an unverified report by a vehicle owner.