Land Rover Range Rover Velar other reported problems
30 of the
169 complaints filed about the Land Rover Range Rover Velar
are about the other systems —
18% of everything owners reported.
The worst model year for it is 2018.
The backup camera on my 2021 Velar has stopped functioning. Service confirmed not a wiring issue and claims it is the NFSM Module not functioning correctly. There are several recalls on the module that include the model and year of my Velar. Although my VIN number is not included in the recall, it is highly suspect that it is a known faulty module for the year and model amongst other models from 2020-2024. It is a safely hazard and one that should not fall under the consumers responsibility. This make, model, year and VIN needs to be added to the recall. Please do the right thing and have it included in the recall. Thank you!
NHTSA complaint #11754538 — an unverified report by a vehicle owner.
UNKNOWN the vehicle has had a check engine light since purchase, the doors do not lock, the SOS systems failure, ENGINE FAULT SYSTEM and BRAKE SYSTEMS illuminate regularly. The vehicle has stranded my kids and I after purchasing, where the dealer has cleared the codes and promised it’s fine repeatedly.
NHTSA complaint #11747330 — an unverified report by a vehicle owner.
I'm writing to report a serious safety issue with my 2020 Range Rover Velar's power tailgate. While I was inside the cargo area, the tailgate began closing on its own/unexpectedly. On a separate occasion, it closed on my [XXX] son while he was in the cargo area-I had to push him out of the way to prevent him from being crushed. Shortly after these incidents, the tailgate/latch actuator stopped functioning entirely. I took the vehicle to the dealer who quoted approximately $1300 to replace the latch assembly. Given that this malfunction has put my child at risk of serious injury, I'd like to ask: 1. Is there an open Technical Service Bulletin (TSB) for tailgate latch/actuator issues on the 2020 Velar? 2. Would Land Rover consider a goodwill or policy adjustment to cover or offset this repair given the severity of the safety failure? 3. Can this incident be logged as a formal safety concern for review given the risk to a minor? The vehicle was purchased from Land Rover-Las Vegas on Roy Horn. I have also filed the complaint with Land Rover Customer Service. Thank you so much. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11743676 — an unverified report by a vehicle owner.
SUV Rear hatch has a mind of its own and will come down unexpectedly on you when your reaching into the back. This is the kick your foot under the bumper to get it to open feature. I have never been able to get this feature to work when I want it to. However I'm pretty good at getting the hatch to open when I am just washing the car/bumper. From my research this seems to be a very common gripe among various makes and models. Need feature to go or at least a way to disable it.
NHTSA complaint #11703462 — an unverified report by a vehicle owner.
REAR CAMERA MALFUNCTION!! The rear backup camera has malfunctioned due to water entering the device. This is the same issue seemingly as the Range Rover and Range Rover Sport rear cameras, but the Velar has yet to be included in the recall. The Velar has the same 360 degree surround system. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11689497 — an unverified report by a vehicle owner.
My vehicle was sitting in my driveway for five days over the Fourth of July weekend this year into the Wednesday of the following week when I walked out to my car and saw that the windshield had long cracks all over it commencing in the frit. There was no debris, rock, or anything in the well of the windshield or in the driveway. This is my second Range Rover Velar and while there was no impact to this windshield, I have seen that these windshields are very sensitive and easily damaged by the slightest things. I am really coming to believe that Jaguar Land Rover is using defective materials. Please investigate this potentially serious safety issue. Thank you!
NHTSA complaint #11674898 — an unverified report by a vehicle owner.
I purchased a used 2021 SUV from a licensed dealer in January 2025. At the time of sale, the odometer was disclosed as showing just over 72,000 miles. However, I obtained a third-party vehicle history report that shows the vehicle had over 73,000 miles six months earlier. I personally photographed the odometer at nearly 76,000 miles only three days after the purchase. This suggests the odometer reading was rolled back or misrepresented prior to the sale. Immediately after the purchase, the vehicle experienced multiple issues including: A battery failure on the day of purchase A dashboard warning for “SOS System Limited Functionality” within a few weeks A missing fuel filler cap that triggered a vehicle system alert Severely worn tires that required immediate replacement The SOS system malfunction was confirmed and inspected by the dealer. The other issues were documented with photographs and reviewed during service follow-up. I believe the odometer discrepancy misrepresented the vehicle’s condition and contributed to these early failures. I am concerned this vehicle may have been tampered with or inadequately reconditioned before being sold, putting the safety of my family and other drivers at risk.
NHTSA complaint #11673390 — an unverified report by a vehicle owner.
FUEL DOOR UNABLE TO LOCK AFTER VEHICLE IS LOCKED Bought a new 2026 Range Rover velar about a week ago. I was surprised to see fuel door does not lock when vehicle is locked. I pressed the fuel door with my keys outside of vehicle reach and fuel door opened. This can lead to fuel theft and vandalism. Anybody can put anything in the fuel door because of its inability to lock and it can cause serious accident when you drive. No modern vehicle has its fuel door open when vehicle is locked. I have driven Mercedes, BMW, KIA, Honda, when vehicle is locked, everything is locked including FUEL DOOR. Brought it up to Land Rover Dealership, Huntington, NY, they literally told me they don’t care and nothing they can do about it. Such a shame, this needs serious and urgent recall and fix.
NHTSA complaint #11648011 — an unverified report by a vehicle owner.
I have owned this vehical for 2 years now and have repaired well over $7,000 worth of issues. Coolant issues are the number one issue, however we also repaired an oil leak and had electrical issues with the braking system. There are no current recalls for my car, but my coolant levels are low again and it is leaking again.
NHTSA complaint #11624724 — an unverified report by a vehicle owner.
In February car began to increase in temp while driving , I pulled over and saw coolant leaking. I had car Towed to repair center and entire cooling system changed out. 1 month later same exact thing took place. Entire cooling system repaired for the second time. I called Land Rover inquiring about any complaints or recalls Associated w cooling system . None found at that time. In August while driving at 40 mph and after 10 min of driving in the evening. Dash read Low coolant level, no temp change decision to pull over at upcoming gas station was made in my head. I CHECKED THE Temp GUAGE WHICH read normal , at that time I noticed smoke everywhere, I immediately pulled To the side of the road , temp was Still reading normal. Parked and opened hood where engine was full of black smoke engulfed in smoke as if on fire , tow truck was called and the vehicle was towed home , because shops were closed it was 8 pm . Family freind changed out front plastic pipe that had a huge crack and radiator to see if car will run after event , but engine shakes and smokes when started . Absolutely NO overheating indicators were initiated. Absolutely no overheating warning WAS provided before or during event. Engine completely impaired Now. Undriveable. , frequent vin number checks for recall were conducted when this week saw recall for same vehicle same problem! Just not vin I immediately had car towed to Galpin van nuys requesting car be added to current recall they are charging me 299 diagnostic fee, and stated Land Rover will do nothing. They cannot add cars to a recall- I am demanding my vehicle be added to the COOLING SYSTEM RECALL AFFECTING MY YEAR MAKE AND MODEL . If My dgter was driving w my granddaughters aboard W NO TEMP WARNINGS AND NO OVERHEATING ALARMS provided THE ENGINE COULD HAVE ENGULFED IN FLAMES killing my FAMILY !! Please evaluate car at Galpin van nuys service dept 10/20/2024 I paid 42000 cash for the car 10 mos ago 88,000 miles KARS PLUS PACOIMA
NHTSA complaint #11620844 — an unverified report by a vehicle owner.
I am the owner of a 2018 Velar Land Rover. Without notice my main door switch has went out on the truck. I cannot adjust my mirrors which is a safety issue. I cannot adjust my mirrors for viewing while I am driving. I also cannot let down any windows and the rear doors are locked on child lock. This is a safety risk for me and my children who ride in the back seat of the vehicle. I have been having problems with this vehicle since I purchased it. I was able to take the vehicle to the same shop that had to replace the starter in the Velar, and they stated to me that it was the main power switch on the driver's door that has gone out, this was last month in August. On 9/25/24 I contacted the dealership to let them know the problem and to make a ticket. I was told that I would have to pay $300.00 for a diagnostic fee and after I pay for the fee that they would see if they could assist with some payment for the repairs. I talked with the supervisor to let her know that I should not have to pay for a diagnostic due to this truck always having repairs/ issues and this is a safety issue, and the main switch should have not gone out already without any notice.
NHTSA complaint #11616945 — an unverified report by a vehicle owner.
I've been having various start/stop issues with my car in the middle of traffic with are real safety issues. My first visit at Land Rover dealership was back on July 12, 2024 for a powertrain recall. Full inspection during that time revealed that everything else worked fine with my car expect that a new set of tires were needed. Since then, I had intermittent window and blinder issues not working and various not functional start/stop feature. I had to replace the window driver switch and recently, I started having start up issues and have changed the battery. Going back to the dealer for inspection, I was informed that the reason why my car will randomly stopped in the middle of traffic is I need an update of my software transmission control module. I feel is a fundamental safety issue that was undetected from previous visit. Other issues that were raised by the dealer include an oil leak and the need to replace both the supercharger adn main drive belt because of oil saturation. I would add that this type of car had a known water pump manufacturing issues that I am not sure has been recalled. I also had to bear the costs of replacing the water pump for my car.I would like Jaguar/Land ROVER to cover these costs of repairs and work with me to address the outstanding issues specially the software related issues.
NHTSA complaint #11615936 — an unverified report by a vehicle owner.
I am writing to bring to your attention a series of critical malfunctions I have experienced with the InControl Touch Pro infotainment system in my 2020 Range Rover Velar. The persistent issues outlined below pose a significant safety risk and warrant immediate action through a comprehensive vehicle recall. USB Connectivity Static: When utilizing the USB connection, the audio output is excessively staticky, compromising the overall driving experience and distracting while driving. Navigation Screen Freezing and Blackout: The navigation screen frequently freezes and blacks out during operation, particularly while driving. This not only hampers the navigational capabilities of the vehicle but also raises serious safety concerns as it interrupts the focus on the road. Real-time Display Failure While Reversing: The infotainment system fails to provide real-time visuals while reversing, as the screen freezes. This deficiency nearly resulted in a collision with a pedestrian at a grocery store I was at when backing up. CarPlay Malfunction: The CarPlay functionality is consistently unreliable, impacting seamless integration with essential mobile applications and causing unnecessary frustration which is distracting while driving. Dropped Calls While Driving: Calls constantly drop during driving, creating an unsafe situation as I have been compelled to divert attention from the road to address the issue, endangering both myself and others on the road. Recurrent Service Visits: My vehicle has already been in for service at Land Rover twice due to these issues, indicating that the problems persist despite attempted resolutions. A comprehensive recall is recommended to rectify these systemic failures. These issues collectively create an environment of unpredictability and compromise the safety of drivers and pedestrians alike. The intermittent nature of these technological malfunctions are examples why the urgency of a vehicle recall to address safety issues.
NHTSA complaint #11555913 — an unverified report by a vehicle owner.
My car had a coolant leak and started overheating and i immediately took it to the dealership. It was found that the water pump and coolant was leaking in the front and back and the temp gauge was broken. This car has less than 68k miles and shouldn’t happen. I found a recall with the same vehicle but my vin is not pulling up in the recall. I also found out from other services that they are fixing this a lot with the model and the manufacturer won’t take responsibility. If this isn’t fixed my car will catch fire.
NHTSA complaint #11554425 — an unverified report by a vehicle owner.
I was pulling into a parking stall and my engine started revving up. The car went over a curb and hit a wall. The car left skid marks. I owned the car a total of four hours, and at the time of the collision it had 50 miles on it. I paid cash for the vehicle and the dealership is stalling to do any type of repairs.
NHTSA complaint #11538631 — an unverified report by a vehicle owner.
First, this is a brand new purchase and vehicle had less than 6K miles before electrical issues with oxygen sensors (3), which all had to be immediately replaced. The vehicle was out of service for nearly one week. Second, which I consider a major highway safety issue is the backup camera array. At night this camera is rendered useless because your visibility is greatly impaired. It possesses a risk to not only the driver, but outside surroundings. My recommendation is to have these cameras replaced with better functionality and greater resolution for driving purposes. If you have not tested the backup cameras during nighttime conditions, I highly recommend you doing so to get an idea of my grave concerns.
NHTSA complaint #11538056 — an unverified report by a vehicle owner.
In wet, rainy conditions, the dynamic stability control malfunctioned and would not cede control back to the driver. As a result, the vehicle crashed into the guardrail, causing injury to an passenger. I am an attorney, reporting this on behalf of my client who was the injured passenger, Mr. Vikram Gunda. The vehicle was a shop loaner, so it is not available for inspection by the complaining party. It is unknown to the complaining party whether the vehicle has been inspected, tested, repaired, or reported to the manufacturer. The driver did not indicate whether he saw any warning lamps, messages, or other symptoms prior to the malfunction.
NHTSA complaint #11517183 — an unverified report by a vehicle owner.