65 of the
862 complaints filed about the Lexus ES300
are about the braking system —
8% of everything owners reported.
The worst model year for it is 2002.
THE LEXUS ES 300H 2013 MODEL CAR WHILE PARKING ON THE FLAT DRIVE-WAY (NO SLOPE), HAVING THE BRAKE PEDAL DEPRESSED AND MOVING THE GEAR LEVER FROM D TO PARK, THE CAR SUDDENLY ACCELERATED WITHIN A FRACTION OF A SECOND AND HIT THE GARAGE DOOR, COMPLETELY BREAKING THE GARAGE DOOR. THE FRONT OF THE CAR GOT DAMAGED AND A CAR PARKED INSIDE THE GARAGE ALSO GOT DAMAGED. THE AIR BAGS DID NOT DEPLOY. THE CAR STOPPED AFTER THE GEAR LEVER WAS MOVED TO PARK. THIS EXPERIENCE WAS FRIGHTENING AND IS A VERY SERIOUS AND DANGEROUS SAFETY HAZARD. THIS HAPPENED AROUND 6:30PM IN NORTHERN CALIFORNIA, CUPERTINO CITY, ON A BRIGHT SUNNY DAY.
NHTSA complaint #10609490 — an unverified report by a vehicle owner.
CAR HAS BRAKE PEDAL CHARACTERISTIC WHICH ALLOWS THE BRAKE PEDAL TO REACH FULL STOP OF THE END OF FULL MECHANICAL TRAVEL (VS. HYDRAULICALLY LIMITED BY BRAKE PRESSURE) AND THE BRAKES ARE NO LONGER ABLE TO APPLY MORE BRAKING FORCE. THIS CHARACTERISTIC OF THIS CAR MODEL IS DIRECTLY LINKED WITH THE CAUSATION OF THE COLLISION AND WAS CERTAINLY A MAJOR SURPRISE TO THE OWNER AS THIS EVENT WAS OCCURRING. NO SUCH WARNING PROVIDED TO CONSUMERS WITH THIS PARTICULAR BRAKING ISSUE IN LEXUS ES300H. CHARACTERISTIC IS ENDEMIC TO THE MODEL AS TESTED IN OTHER IDENTICAL MODELS BY THE OWNER. STEERING WHEEL AIRBAG (ONE OF SEVERAL THAT DEPLOYED IN THIS TOTAL LOSS ACCIDENT) DID NOT PREVENT OWNER FROM PHYSICALLY STRIKING THE STEERING WHEEL EVEN THOUGH HE WAS UTILIZING THE SEAT BELT. CHEST FORCEFULLY STRUCK STEERING WHEEL, WHICH SHOULD NOT HAVE OCCURRED AND SHOULD BE ACCOUNTED FOR IN THE DESIGN AND MANUFACTURE OF THIS SAFETY RESTRAINT SYSTEM. THE OWNER WAS NOT PROPERLY RESTRAINED FROM IMPACTING THE STEERING WHEEL WHICH INFLICTED SERIOUS BODILY INJURY. FURTHERMORE, HE WAS ABLE TO OBSERVE THE ENGINE HOOD OF THE VEHICLE FOLD UP DURING THE IMPACT AND SO NO VISUAL OBSTRUCTION OCCURRED IN THE MOMENTS OF IMPACT AND AIR BAG DEPLOYMENT. THE AIR BAG DID NOT PROPERLY COVER THE STEERING WHEEL TO PREVENT STEERING WHEEL BLUNT FORCE TRAUMA. SEAT BELTS SHOULD HAVE RESTRAINED THE OWNER FROM HITTING THE STEERING WHEEL WHICH IT DID NOT DO. THE OWNER ALWAYS HAD THE SEAT POSITIONED WELL AWAY FROM THE STEERING WHEEL. THROUGH A COMBINATION OF THE AIR BAG DESIGN, AND THE SEAT BELTS AND BRAKES NOT WORKING IN A MANNER THEY ARE EXPECTED TO DO SO, THE OWNER WAS SERIOUSLY INJURED. THE BRAKES ON THE CAR FEATURE TYPICAL ANTI LOCK CAPABILITY, WHICH WOULD MAKE THE BRAKE PEDAL PULSATE UPON ACTIVATION. NO SUCH PULSATION OCCURRED DURING THIS PRE-ACCIDENT AND ACCIDENT DECELERATION.
NHTSA complaint #10576579 — an unverified report by a vehicle owner.
I NOTICED WHEN I WOULD PULL OUT OF MY DRIVEWAY I WOULD HEAR A KNOCK WHEN I PUT THE CAR IN REVERSE ALSO; I WAS DRIVING HOME FROM WORK ONE EVENING AND IT WAS RAINING I WAS ON A BUSY FREEWAY, I WAS BEGINNING TO SLOW DOWN AND THE BRAKES WENT ALL THE WAY TO THE FLOOR AND A LOUD RUBBING NOISE OCCURRED I SLID FOR ABOUT A MIN. THANK GOD I WAS ABLE TO PULL OFF THE FREEWAY ,THIS HAS OCCURRED SEVERAL TIMES, I PREPARE FOR IT NOW BY BEING VERY CAREFUL. THIS IS MY ONLY MEANS OF TRANSPORTATION. JUST THE OTHER DAY I WAS ON A BUSINESS TRIP AND THE GUY THAT VALET PARKED MY CAR TOLD ME HE ALMOST HIT ANOTHER CAR, BECAUSE OF THE BRAKES GOING ALL THE WAY DOWN. I HAVE HAD THE BRAKES CHANGE AND 2 SETS OF TIRES WITHIN THE LAST 2 YRS NEITHER WAS THE PROBLEM. PLEASE HELP.
NHTSA complaint #10361473 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1998 LEXUS ES300. WHILE DRIVING APPROXIMATELY 5 MPH PRESSURE WAS APPLIED TO THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP UNTIL COLLIDING WITH ANOTHER VEHICLE IN A MINOR CRASH. HE CONTINUED DRIVING AND THE BRAKES BEGAN TO FUNCTION AS NORMAL. LATER IN THE DAY WHILE DRIVING APPROXIMATELY 10 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE WOULD NOT STOP UNTIL BEING INVOLVED IN A CRASH WITH A FENCE. A POLICE REPORT WAS FILED BUT NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP BUT WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 33,000.
NHTSA complaint #10358587 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2006 LEXUS ES300. WHEN THE CONTACT ATTEMPTS TO APPLY THE BRAKES AT ANY SPEED THE VEHICLE WILL SUDDENLY JERK FORWARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT A NEWER VERSION OF THE VEHICLES COMPUTER WAS NEEDED. THE VEHICLE HAD NOT BEEN SERVICED AT THE TIME OF THE COMPLAINT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12000.
NHTSA complaint #10319956 — an unverified report by a vehicle owner.
I HAD JUST LEFT MY DOCTOR'S OFFICE AND GONE TO A PARKING STRUCTURE WHERE I HAD PARKED MY CAR FOR THE VISIT. I PAID THE PARKING CHARGE, GOT BACK MY VALIDATED TICKET, AND INSERTED THE TICKET IN THE GATE-ARM MACHINE. THE GATE LIFTED, AND I PUT MY FOOT LIGHTLY ON THE ACCELERATOR TO EXIT FROM THE PARKING STRUCTURE INTO THE STREET. THE CAR THEN PICKED UP SPEED, WELL PAST WHAT IT SHOULD HAVE PICKED UP BASED ON THE LIGHT PRESSURE I HAD PUT ON THE ACCELERATOR, AND THE BRAKES HAD NO EFFECT. THE CAR WENT FASTER AND FASTER, CROSSED A STREET, AND CRASHED INTO A CONCRETE WALL. ON IMPACT, THE AIRBAGS WERE DEPLOYED. I SUFFERED SERIOUS BACK PAIN, AND MY WIFE WAS IN THE HOSPITAL FOR THREE NIGHTS WITH TWO BROKEN RIBS. THE CAR WAS TOTALED.
NHTSA complaint #10319254 — an unverified report by a vehicle owner.
CAR SURGED OUT OF CONTROL-STOPPED BY A FIRE HYDRANT AND LAWN BUSHES =CAR WAS TOTALED- BAGS DID NOT OPEN-PROBLEM WITH SENSORS REPLACED 2 AND THE\IMMEDIATELY BEFORE CRASH- RUN AWAY CHECK ENGINE LIGHT PLUS ANOTHER LIGHT CAME ON.
NHTSA complaint #10313124 — an unverified report by a vehicle owner.
I HAVE A 2001 LEXUS 300. I HAVE NEVER EVER HAD ISSUES WITH IT-EXCEPT FOR 12-18 MONTHS AGO- MY MAT GOT STUCK. AS I DROVE IT KEEP AT HIGH SPEED AND KEPT GOING FASTER- THE BRAKE PEDAL WOULD NOT MOVE AS I PUSHED DOWN. I PIT MY HEAD DOWN AND PULLED AT THE MATT & UNHOOKED THE FRONT HOOK UNDER THE SEAT . I THANK GOD I WAS ABLE TO REMOVE MY MAT- AS OF THAT DAY-I REMOVED MY MAT & HAVE RUINED MY CARPET, BUT THAT IS FINE. I AM SURPRISED THIS RECALL IS NOT FOR MY MAKE & MODEL- WHEN I HEARD THE ISSUES WITH THE PEDAL...IT BROUGHT BACK THAT DAY- IF I WAS UNABLE TO FREE THE PEDAL, I DO NOT KNOW WHAT WOULD HAVE HAPPENED- I WOULD NEVER HAD THOUGHT TO HIT THE E BRAKE OR SHUT CAR DOWN- AND I PUT ALL MY POWER ON THE BRAKE & IT WOULD NOT WORK. ALL IN ALL IT IS AN EXCELLENT CAR!
NHTSA complaint #10306712 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 LEXUS ES300. WHILE THE CONTACT WAS PULLING OUT OF A PARKING SPOT THE CONTACT NOTICED THAT THE BRAKES SUDDENLY STOPPED FUNCTIONING CAUSING THE VEHICLE TO CRASH INTO A WALL. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CONTACT SUFFERD MINOR INJURIES TO THE CHEST AND A POLICE REPORT WAS NOT FILED FOR THE CRASH. THE CURRENT AND FAILURE MILEAGES WERE 40000. UPDATED 3/16/10 *CN UPDATED 09/30/10
NHTSA complaint #10304692 — an unverified report by a vehicle owner.
MY 17 YEAR OLD DAUGHTER WAS DRIVING MY 2003 LEXUS IN TOWN. WE HAVE NEVER HAD ANY PREVIOUS SIMILAR INCIDENTS, AND HAVE NOT EXPERIENCED THE SAME THING SINCE. SHE HAD STOPPED AT A STOP LIGHT, BUT WAS TOO FAR BACK, SO SHE WANTED TO PULL UP A LITTLE. SHE TOOK HER FOOT OFF THE BRAKE, AND THE CAR MOVED FORWARD. SHE REPEATEDLY PUSHED THE BRAKE, BUT THEY DID NOT WORK. THE CAR STOPPED WHEN SHE HIT THE CAR IN FRONT OF HER. I HAD THE CAR CHECKED AFTER THE ACCIDENT, BUT THEY COULDN'T FIND ANYTHING OBVIOUS. HOWEVER, SHE, AND THE OTHER PASSENGERS, HAVE VERIFIED THAT SHE REPEATEDLY PUSHED THE BRAKE TO NO AVAIL.
NHTSA complaint #10291080 — an unverified report by a vehicle owner.
2003 LEXUS ES 300 WITH BRAKE FAILURE. CONSUMER STATES THAT THE BRAKE FAILURE HAD OCCURRED A FEW WEEKS AFTER HAVING THE FRONT AND REAR BRAKES REPLACED. DEALER STATES THAT THE VEHICLE WAS TESTED AND NO DEFECT WAS FOUND. *KB WHILE BACKING OUT OF THE CARPORT, WHICH REQUIRED THE CONSUMER TO HAVE HIS FOOT ON THE BRAKE, THE VEHICLE WHILE IN REVERSE BEGAN MOVING BACKWARD SLOWLY AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONSUMER TURNED OFF THE IGNITION, BUT DID HIT A TREE, WHICH CAUSE A SLIGHT DENT TO THE TRUNK DOOR. THE EXPLANATION GIVEN TO THE CONSUMER WAS THAT THE FLOOR MAT MAY HAVE SLID UNDER THE BRAKE PEDAL AND OVER THE GAS PEDAL.
NHTSA complaint #10228449 — an unverified report by a vehicle owner.
CONSUMER 1998 LEXUS 300 ES CHECK ENGINE LIGHT ILLUMINATED KNOCKED AND DIED WHILE PULLING TO THE SIDE OF THE ROAD. *TS ***NAR*** THE CONSUMER WAS INFORMED THE ENGINE HAD COMPLETELY SEIZED. THE REPAIR FACILITY RECOMMENDED A NEW ENGINE. AFTER THE REPLACEMENT ENGINE WAS INSTALLED IN DEC 2004, THE VEHICLE WAS INSPECTED ON FEBRUARY 11, 2005 AND THE MECHANIC NOTICED OIL LEAKS AROUND THE VALVE COVER AND OIL PAN AREAS. THE BRAKES AND CALIPERS HAD TO BE REPLACED.
NHTSA complaint #10161558 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED THAT THE BRAKES SQUEEKED RIGHT AFTER THE VEHICLE WAS PURCHASED. THE DEALER REPLACED THE ROTORS IN APRIL OF 2006 HOWEVER THERE WAS NO BRAKE FAILURE. THE BRAKE LIGHT DID ILLUMINATED. ALTHOUGH THE VEHICLE WAS DRIVEN ON NORMAL ROAD CONDITIONS, THE DEALER DETERMINED THAT THE BRAKES HAD BEEN WORN BY 70% WITHIN ONE YEAR. THE VEHICLE ALSO HAD REALIGNMENT WORK PERFORMED. THERE WAS ALSO A PROBLEM WITH THE ELECTRICAL SYSTEM. THE VEHICLE HAS BEEN THROUGH 2 BATTERIES INCLUDING THE ONE THAT THE VEHICLE WAS PURCHASED WITH. THE DOME LIGHT INFREQUENLTY WORKS EVEN THOUGH THE BULB AND FUSE HAVE BEEN CHANGED. THERE WAS ALSO SOME TYPE OF A FUEL PROBLEM THAT COMBINED WITH THE ELECTRICAL PROBLEM CAUSED THE VEHICLE TO BE TOWED 6 TIMES WITHIN 5000 MILES.
NHTSA complaint #10160399 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONSUMER OWNED A 2002 ES 300. CONSUMER WAS GETTING INTO A PARKING PLACE WHEN HE WENT OVER A SPEED BUMP, HE STOPPED WITH VEHICLE IN REVERSE, THEN, PLACED THE CAR IN DRIVE AND THE VEHICLE SURGED FORWARD, CONSUMER TRIED TO APPLY BRAKE AND BRAKES FAILED. THE VEHICLE WOULD NOT STOP, ENDED UP STRIKING A CONCRETE PILLAR. THERE WERE NO INJURIES. NO POLICE REPORT, BUT IT WAS REPORTED TO INSURANCE COMPANY. THE VEHICLE WAS MOVING FORWARD WITH GREAT FORCE AND BRAKES COULD NOT STOP VEHICLE. CONSUMER WAS AWARE OF AN INVESTIGATION THAT WAS IN PROGRESS ON THIS MATTER. ALTHOUGH INVESTIGATION WAS OFFICIALLY CLOSED, NHTSA SAID THAT THEY WOULD MONITOR THESE TYPE OF VEHICLES. CONSUMER SAID THAT INVESTIGATION WAS ON THE ELECTRONIC THROTTLE CONTROL.
NHTSA complaint #10130854 — an unverified report by a vehicle owner.
DURING THE INITIAL WARRANTY 50K MILES, THE DEALERSHIP HAS RESURFACED AND REPLACED THE ROTORS 4 TIMES ON MY 2002 ES 300 LEXUS AND NOW THE ROTORS ARE WARPED FOR THE FIFTH TIME. THE PROBLEM IS WHEN BRAKING, THERE IS A VERY NOTICABLE VIBRATION IN THE WHEELS, WHICH IF NOT REPAIRED COULD CAUSE A MAJOR ACCIDENT AND CAUSE INJURY AND EVEN BE FATAL TO ME OR OTHERS. WHEN I BROUGHT THIS TO THE ATTENTION OF LEXUS CUSTOMER SATISFACTION, THEY RESPONDED WITH, THEY WOULD REPLACE THE ROTORS FREE OF CHARGE, BUT I WOULD HAVE TO PAY FOR REPLACING BRAKE PADS AND LABOR, $300. THEY SAID THE PROBLEM IS ATTRIBUTED TO MY BRAKING PRACTICES, DRIVING IN THE CITY AND THE MILEAGE ON MY VEHICLE. I DO NOT BELIEVE ONE WORD OF THAT, SOMETHING OTHER THAN THE WAY I BRAKE (WHICH IS NO DIFFERENT THAN A MILLION OTHER DRIVERS) IS CAUSING THIS PROBLEM. I BELIEVE EITHER THEY HAVEN'T BEEN REPLACING THE ROTORS AS THEY STATED OR SOMETHING IS CAUSING THE ROTORS TO WARP, WHICH COULD BE A DEFECT. AT 67,533 MILES, WHICH IS WHEN I LAST TOOK MY VEHICLE IN FOR THE FIFTH TIME FOR VIBRATING, I WOULD BE SERVICING THE ROTORS ON AN AVERAGE OF EVERY 13,506 MILES.THIS HAS NOTHING TO DO WITH MY BRAKING PRACTICES. THIS IS ALSO A SAFETY HAZARD FOR OTHER DRIVERS AND MYSELF. I DON'T WANT THEM TO JUST REPAIR THE SYMPTOM I WANT THE CAUSE TO BE REPAIRED. I WAS TOLD BEFORE I COMPLAINED, THAT THE REPAIR WOULD COST BETWEEN $600 AND $700. CAN YOU IMAGINE HOW MUCH THIS WOULD COST ME FOR ROTORS FOR THE LIFE OF THIS VEHICLE! AFTER I RECEIVED LEXUS'S DECISION FROM MR. DAN REYNOLDS, I ASKED HIM FOR THE NAME OF THE PERSON NEXT IN LINE FOR ME TO APPEAL THIS DECISION. HE TOLD ME HE WAS IT. THERE WAS NO ONE ELSE TO APPEAL TO. HE SAID HE HAD OFFERED ME A GOOD WILL EFFORT, AND NOTHING ELSE WOULD BE DONE. PLEASE INVESTIGATE THE HISTORY OF THE 2002 ES300 AND SEE HOW MANY VEHICLES HAVE NEEDED RESURFACED/REPLACED ROTORS 5 TIMES AT 67,533 MILES. I APPRECIATE YOUR ATTENTION GIVEN TO MY SITUATION. THANK YOU.
NHTSA complaint #10127010 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT ROTORS EXPERIENCED PERMATURE WEAR. THE FRONT ROTORS HAD TO BE REPLACED ON TWO SEPARATE OCCASIONS WITHIN 5,000 TO 6,000 MILES OF WEAR. THIS CONDITION CAUSED THE VEHICLE TO VIBRATE WHEN BRAKING. VEHICLE WAS TAKEN TO THE DEALER, AND DEALER REPLACED THE ROTORS, AND INSTALLED AN UPGRADED BRAKING KIT. HOWEVER, THE PROBLEM RECURRED, AND THE DEALER REFUSED TO REPLACE OR REPAIRS THE ROTORS.
NHTSA complaint #10115242 — an unverified report by a vehicle owner.
LEXUS ES 300 YEAR 2002, I WAS PULLING INTO A PARKING SPACE, TRAVELING AT SLOW SPEED, 5-8 MILES AN HOUR, WHEN THE CAR WOULD NOT STOP, DESPITE APPLYING THE BRAKE. THE CAR ENGINE APPEARED TO HAVE A LOW HUM AND APPEARED TO BE IN OVERDRIVE. THE CAR JUMPED OVER A CONCRETE DIVIDER, OVER A SIDEWALK, THROUGH A BRICK WALL AND PLATE GLASS WINDOW. THE CAR WAS IN A FURNITURE STORE. THE FRONT OF THE CAR WAS EXTENSIVELY DAMAGED. I ( THE DRIVER) HIT MY HEAD ( LEFT SIDE) AND THE LEFT SIDE OF MY BODY HIT THE SIDE OF THE CAR. THE ACCIDENT WAS REPORTED TO LEXUS. THEY HAD ACCESS TO EVALUATE THE CAR AND SAID THAT THE BRAKES WERE FINE. THIS TYPE OF ACCIDENT HAS HAPPENED TO OTHER DRIVERS OF THIS MAKE AND YEAR OF CAR. I HOPE IT WILL BE EVALUATED CAREFULLY. I HAVE SUFFERED AS A RESULT OF THIS ACCIDENT. JUST BECAUSE LEXUS COULD NOT FIND A PROBLEM , DOES NOT MEAN THAT IT DOES NOT EXIST. ARTICLES HAVE BEEN WRITTEN ABOUT SUDDEN ACCELERATION OCCURRING IN 2002 LEXUS ES 300 AUTOS.
NHTSA complaint #10108001 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER COMPLAINED OF GRINDING BRAKE NOISE WHEN STOPPING. DEALER REPLACED FRONT ROTORS AND PADS WITH "UPDATED" VERSIONS AND REPLACED BRAKE FLUID. WHEN FIRST DRIVEN AFTER "UPDATE" BRAKE PEDDLE WENT TO FLOOR AND CAR BECAME DIFFICULT TO STOP. PEDAL SOON BECAME LESS SPONGY, BUT REQUIRED MORE PRESSURE AND MORE PEDAL TRAVEL TO STOP CAR THAN IN THE PAST. DEALER SERVICE WRITER SAID PEDAL FELT NORMAL. AFTER TWO OR THREE CLOSE CALLS CONSUMER FIN REAR ENDED ANOTHER STOPPING CAR, CAUSING OVER $12,000 IN DAMAGE TO SUBJECT CAR AND CAR THAT IT HIT. NO INJURIES. AFTER COMPLETE REPAIRS OWNER TRADED IN THE CAR BECAUSE IT WAS STILL TOO HARD TO STOP. SALESMAN NOTICED THE SAME THING WHEN HE DROVE CAR TO BACK LOT AFTER TRADE IN.
NHTSA complaint #10104611 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
CONSUMER COMPLAINED OF GRINDING BRAKE NOISE WHEN STOPPING. DEALER REPLACED FRONT ROTORS AND PADS WITH "UPDATED" VERSIONS AND REPLACED BRAKE FLUID. WHEN FIRST DRIVEN AFTER "UPDATE" BRAKE PEDDLE WENT TO FLOOR AND CAR BECAME DIFFICULT TO STOP. PEDAL SOON BECAME LESS SPONGY, BUT REQUIRED MORE PRESSURE AND MORE PEDAL TRAVEL TO STOP CAR THAN IN THE PAST. DEALER SERVICE WRITER SAID PEDAL FELT NORMAL. AFTER TWO OR THREE CLOSE CALLS CONSUMER FIN REAR ENDED ANOTHER STOPPING CAR, CAUSING OVER $12,000 IN DAMAGE TO SUBJECT CAR AND CAR THAT IT HIT. NO INJURIES. AFTER COMPLETE REPAIRS OWNER TRADED IN THE CAR BECAUSE IT WAS STILL TOO HARD TO STOP. SALESMAN NOTICED THE SAME THING WHEN HE DROVE CAR TO BACK LOT AFTER TRADE IN.
NHTSA complaint #10104611 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER COMPLAINED OF GRINDING BRAKE NOISE WHEN STOPPING. DEALER REPLACED FRONT ROTORS AND PADS WITH "UPDATED" VERSIONS AND REPLACED BRAKE FLUID. WHEN FIRST DRIVEN AFTER "UPDATE" BRAKE PEDDLE WENT TO FLOOR AND CAR BECAME DIFFICULT TO STOP. PEDAL SOON BECAME LESS SPONGY, BUT REQUIRED MORE PRESSURE AND MORE PEDAL TRAVEL TO STOP CAR THAN IN THE PAST. DEALER SERVICE WRITER SAID PEDAL FELT NORMAL. AFTER TWO OR THREE CLOSE CALLS CONSUMER FIN REAR ENDED ANOTHER STOPPING CAR, CAUSING OVER $12,000 IN DAMAGE TO SUBJECT CAR AND CAR THAT IT HIT. NO INJURIES. AFTER COMPLETE REPAIRS OWNER TRADED IN THE CAR BECAUSE IT WAS STILL TOO HARD TO STOP. SALESMAN NOTICED THE SAME THING WHEN HE DROVE CAR TO BACK LOT AFTER TRADE IN.
NHTSA complaint #10104611 — an unverified report by a vehicle owner.