FaultScore

2007 Lexus ES350 airbag problems

190 of the 529 complaints about the 2007 Lexus ES350 are about the airbag system — 36% of everything reported for this model year. Half of the failures with a mileage on record happened before 62,500 miles.

F

190

Complaints

9

Crashes

0

Fires

7

Injuries

Exactly what failed

AIR Bags 177 93.2%
Sensor/Control Module 6 3.2%
Frontal 3 1.6%
Side/Window 2 1.1%
On-Off Switch Assembly 2 1.1%

Airbags across every Lexus ES350 year

2007 190 24.0%
2008 170 21.4%
2009 101 12.7%
2010 108 13.6%
2011 145 18.3%
2012 79 10.0%

What owners said

Filed with NHTSA, in their own words.

Montville, NJ

AIR BAGS

DASHBOARD MELTED. WHILE DRIVING, CANNOT SEE THROUGH THE WINDSHIELD AS A RESULT OF THIS UNSAFE CONDITION.

NHTSA complaint #11163857 — an unverified report by a vehicle owner.

at 91,000 miles NEW Britain, CT Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER SUSTAINED A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN TOWING GARAGE AND DEEMED DESTROYED. THE CONTACT CALLED HOFFMAN LEXUS AT 860-525-3987; HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

NHTSA complaint #11098635 — an unverified report by a vehicle owner.

at 73,000 miles Webster, NY

AIR BAGS

TAKATA RECALL, THIS IS A HIGH RISK TO THE POTENTIALLY INJURY OF MYSELF AND MY PASSENGERS. TIME FRAME TO RESOLVE THIS HAS BEEN UNACCEPTABLE. AIRBAG LIGHT IS CURRENLTY ON

NHTSA complaint #11057353 — an unverified report by a vehicle owner.

at 41,379 miles Mendota Heights, MN

AIR BAGS

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HENDRICK TOYOTA NORTH CHARLESTON, 7151 RIVERS AVENUE, NORTH CHARLESTON, SC 29406) WHERE IT WAS DIAGNOSED THAT THE ECU FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE PART DID NOT CALIBRATE WITH THE COMPUTER SOFTWARE. THE LOCAL DEALER INFORMED THE CONTACT THAT THE PARTS WERE NO LONGER AVAILABLE DUE TO THE AGE OF THE VEHICLE. THE CONTACT WAS INSTRUCTED NOT TO DRIVE THE VEHICLE DUE TO THE AIR BAGS NOT DEPLOYING IN THE EVENT OF A CRASH. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE INFORMATION PROVIDED BY THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 41,379.

NHTSA complaint #11051427 — an unverified report by a vehicle owner.

at 83,000 miles Annandale, VA

AIR BAGS

MY VEHICLE, 2005 LEXUS ES350 IS EQUIPPED WITH FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. AS OF TODAY NOVEMBER 22, 2017, MY VEHICLE IS STILL NOT BEING RECALL BY THE MANUFACTURING TO HAVE REPLACE THE DEFECT AIRBAG. ALSO, MY DRIVER SIDE BACKSEAT SEATBELT IS NOT HOLD ON WHEN LATCHED IN. I BELIEVE IT IS A SAFETY THAT NEED TO BE FIX. I AM STILL USING THE VEHICLE FOR DRIVING.

NHTSA complaint #11048073 — an unverified report by a vehicle owner.

Leesburg, GA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BUTLER LEXUS, 3960 RIVERSIDE DR, MACON, GA 31210) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11047688 — an unverified report by a vehicle owner.

West Lake Hills, TX

AIR BAGS

TAKATA RECALL - AIRBAGS HAVEN'T BEEN REPLACED AS OF 11/17/2017

NHTSA complaint #11046965 — an unverified report by a vehicle owner.

Duluth, GA

AIR BAGS

TL* THE CONTACT OWNS A 2007 LEXUS E350. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO MENTIONED NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). ATLANTA TOYOTA (2345 PLEASANT HILL RD, DULUTH, GA 30096 (770) 872-0087) WAS CALLED ON SEVERAL OCCASIONS AND THE CONTACT LEFT VOICE MESSAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11044721 — an unverified report by a vehicle owner.

Vernon, CT

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BALISE LEXUS (1385 RIVERDALE ST, WEST SPRINGFIELD, MA 01089) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER ALSO STATED THAT THE CONTACT WAS NOT ON THE LIST TO RECEIVE THE PARTS. THE DEALER ASKED THE CONTACT TO CALL NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11039994 — an unverified report by a vehicle owner.

at 160,000 miles Lake Grove, NY

AIR BAGS

TAKATA RECALL NOT DONE.

NHTSA complaint #11039753 — an unverified report by a vehicle owner.

Sound Beach, NY

AIR BAGS

TAKATA RECALL - CAR HAS BEEN IDENTIFIED AS UNSAFE OVER 10 MONTHS AGO. PASSENGERS NOT PERMITTED IN FRONT SEAT. NO ADDITIONAL NOTIFICATION OF INTENT TO FIX. DELAY IN REPAIR IS BASICALLY WAITING FOR CAR TO BE RETIRED.

NHTSA complaint #11039399 — an unverified report by a vehicle owner.

Louisville, KY

AIR BAGS

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF LOUISVILLE IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11035948 — an unverified report by a vehicle owner.

Bradenburg, KY

AIR BAGS

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF LOUISVILLE IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE PARTS COULD ONLY BE ORDERED TWO AT A TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/12/17/

NHTSA complaint #11034422 — an unverified report by a vehicle owner.

Providence, RI

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11032660 — an unverified report by a vehicle owner.

Worcester, MA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF NORTHBOROUGH (14 BELMONT ST, NORTHBOROUGH, MA 01532, PHONE NUMBER: (508) 870-3222) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED THE NEW/REPLACEMENT PART IS NOW AVAILABLE (11-7-17). RECALL REPAIR WAS COMPLETED AT DEALERSHIP ON 11-08-2017. UPDATED 7/23/18*JB

NHTSA complaint #11030203 — an unverified report by a vehicle owner.

Denville, NJ

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (LEXUS OF ROUTE 10, 130 NJ-10, WHIPPANY, NJ, 07981) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, BUT SHOULD BE AVAILABLE THE NEXT MONTH. THE CONTACT WAS TOLD THE SAME INFORMATION A FEW TIMES PREVIOUSLY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11025011 — an unverified report by a vehicle owner.

Louisville, KY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS OF LOUISVILLE DEALER (2400 BLANKENBAKER PKWY, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11025078 — an unverified report by a vehicle owner.

at 62,000 miles Philadelphia, PA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE VEHICLE WAS STARTED, THE LOW TIRE PRESSURE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WILKIE LEXUS IN ARDMORE, PA, 610-365-1271) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11024665 — an unverified report by a vehicle owner.

Louisville, KY

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF LOUISVILLE (2400 BLANKENBAKER PKWY, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11024214 — an unverified report by a vehicle owner.

Pewaukee, WI

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11022922 — an unverified report by a vehicle owner.

Mcleod, TX

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIEVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (LEXUS OF SHREVEPORT BOSSIER CITY, 2901 BENTON RD, BOSSIER CITY, LA, 71111) STATED THAT THEY WERE NOT WORKING ON HER ZONE AT THE TIME, WHICH WAS SIX MONTHS AGO. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11022676 — an unverified report by a vehicle owner.

Colorado Springs, CO

AIR BAGS

TAKATA RECALL- KUNI LEXUS AT COLORADO SPRINGS, CO ADVISED ME SEVERAL MONTHS AGO THAT MY ES350 WAS SCHEDULED TO BE REPAIRED IN SEPTEMBER 2017. THEY ARE NOW TELLING ME THAT IT WON'T BE REPAIRED UNTIL DECEMBER 2017. THEY NOTIFIED ME THAT I SHOULD NOT OPERATE THE VEHICLE WITH A PASSENGER IN THE FRONT SEAT THUS CREATING A HARDSHIP FOR MY FAMILY.

NHTSA complaint #11021210 — an unverified report by a vehicle owner.

Novi, MI

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MEADE LEXUS (28300 NW HWY, SOUTHFEILD, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/2017*LJ UPDATED 11/2/2017

NHTSA complaint #11019481 — an unverified report by a vehicle owner.

Lake Oswego, OR

AIR BAGS

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11019557 — an unverified report by a vehicle owner.

Middleton, WI

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS OF MADISON DEALER LOCATED IN MIDDLETON, WISCONSIN WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11016462 — an unverified report by a vehicle owner.

Burtonsville, MD

AIR BAGS

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3400000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LEXUS OF SILVER SPRING (LOCATED AT 2505 PROSPERITY TER, SILVER SPRING MD, 20904) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT OFFER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11016510 — an unverified report by a vehicle owner.

Franklin, TN

AIR BAGS

CAN NOT GET INTO WEB SITE TO COMPLETE FORMS FOR RECALL REFUND.

NHTSA complaint #11018662 — an unverified report by a vehicle owner.

Auroa, CO

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2017. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO DESIGNATED TIMEFRAME FOR WHEN THE VEHICLE WOULD BE REMEDIED. THE MANUFACTURER TRIED TO OFFER THE CONTACT A TRADE IN, AND MENTIONED THAT THEY WOULD OFFER SOME MONEY TOWARDS A RENTAL VEHICLE PER MONTH; HOWEVER, NO FURTHER INFORMATION WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #11013926 — an unverified report by a vehicle owner.

at 160,000 miles Washington, DC

AIR BAGS

TAKATA RECALL ITS BEEN OVER 2 YEARS SINCE ORIGINALLY RECEIVING CORRESPONDENCE FROM LEXUS ABOUT THE RECALLED AIR BAGS. I'VE CALLED CORPORATE AND LOCAL DEALERS AT LEAST ONCE PER QUARTER TO CHECK STATUS AND MORE IMPORTANTLY IF THE PRODUCTS HAD BEEN DELIVERED TO A REMEDY. I JUST RECEIVED ANOTHER NOTICE FROM LEXUS STATING THE RECALL NOW HAD A REMEDY, BUT WHEN YOU CALL LOCAL DEALERS, THEY DON'T HAVE THE PARTS, HAVE NO CLUE WHEN MORE PARTS WILL ARRIVE, AND HAVE TO BE PLACE ON A WAIT LIST WITH NO IDEA OF DURATION. I HAVE YOUNG CHILDREN WHO ENJOY RIDING IN THE FRONT SEAT, BUT CAN'T BECAUSE ALL THE BACK AND FORTH ABOUT BLAME AND LACK OF A REMEDY. A RECALL OF ANY KIND SHOULD NOT TAKE THIS LONG TO FIND A REMEDY AND FIX AFFECTED VECHICLES.

NHTSA complaint #11013944 — an unverified report by a vehicle owner.

Medfield, MA

AIR BAGS

TAKATA RECALL NHTSA RECALL NO. 16V-340 & 17V-006 AIR BAGS-PASSENGER SIDE FRONTAL

NHTSA complaint #11013383 — an unverified report by a vehicle owner.

Other 2007 Lexus ES350 problems

← Full 2007 Lexus ES350 report