Owners have filed 67 complaints
about the 2007 Lexus GS 350 with NHTSA between 2007 and 2019.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Lexus GS 350. 50 means typical for this
model; 100 means roughly double.
Severity — 100
34.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 71
42% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
24.2%
1,000 – 9,999 miles
510.4%
10,000 – 24,999 miles
612.5%
25,000 – 49,999 miles
1122.9%
50,000 – 74,999 miles
1020.8%
75,000 – 99,999 miles
48.3%
100,000 – 149,999 miles
612.5%
150,000+ miles
48.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2007peak 5Nov 2019
NHTSA investigations into the 2007 Lexus GS 350
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ10003Opened 16 Feb 2010Closed 1 Mar 2011ELECTRICAL SYSTEM:SOFTWARE
Unintended and Uncontrolled Acceleration
On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additiona...
Recalls on the 2007 Lexus GS 350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V432000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
14V647000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
13V395000
ENGINE
Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
Risk: The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
11V115000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 AND 2007 LEXUS GS300 AND GS350 ALL WHEEL DRIVE (AWD) VEHICLES. THERE IS A POSSIBILITY THAT THE PLASTIC PAD EMBEDDED INTO THE FLOOR CARPET MAY INTERFERE WITH THE OPERATION OF THE ACCELERATOR PEDAL.
Risk: THE ACCELERATOR PEDAL COULD TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP INCREASING THE RISK OF A CRASH.
10V309000
ENGINE AND ENGINE COOLING:ENGINE
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2008 LEXUS PASSENGER CARS MANUFACTURED FROM AUGUST 26, 2005 THROUGH AUGUST 4, 2008. MICRO-FOREIGN OBJECTS IN THE MATERIAL OF THE VALVE SPRING MAY DEGRADE THE STRENGTH OF THE VALVE SPRING, POSSIBLY CAUSING THE SPRING TO BREAK.
Risk: THE ENGINE COULD FAIL AND STOP SUDDENLY WHILE THE VEHICLE IS IN MOTION, INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201445818,949 units in Canada
Fuel System
On certain vehicles, the fuel delivery pipes in the engine compartment may have been produced with particles from the anti-corrosion plating on the gasket seating surface where the fuel pressure sensor is installed. This could affect the sealing properties of the gasket seated between the pressure sensor and the pipe, potentially resulting in a fuel leak. A fuel leak in the presence of an ignition source could result in a fire causing injury and/or property damage. Correction: Dealers will replace the gasket and repair the gasket seating surface.
Recall 20132973,922 units in Canada
Engine
On certain vehicles, the bolts used to secure the housing and sprocket of the intake-side Variable-Valve Timing (VVT) gear assembly could loosen. If this occurs, the VVT gear will not control the intake valves correctly. In some instances, the VVT gear housing and sprocket could separate, causing the engine to stall. Engine stalling would result in a loss of vehicle propulsion which, in conjunction with traffic and road conditions, and the driver’s reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the VVT unit with an improved version.
Recall 2011080852 units in Canada
Other
On certain AWD vehicles, if the floor carpet near the accelerator pedal is not reinstalled correctly following a service repair, the plastic pad embedded into the floor carpet could interfere with the operation of the accelerator pedal. If this occurs, the accelerator pedal could temporarily become stuck in a partially depressed position, rather than return to the idle position. This could result in a loss of throttle control and a crash causing property damage and/or personal injury. Correction: Dealers will modify the plastic pad.
Recall 201103711,773 units in Canada
Fuel System
On certain GS 300, GS 300 AWD, GS 350, IS 250, IS 250 AWD and IS 350 vehicles, the fuel pressure sensor connected to the engine fuel delivery pipe may not have been sufficiently tightened during vehicle assembly. Should the pressure sensor loosen, fuel could leak past a gasket used in the connection between the sensor and pipe, and through the threaded portion of the sensor. Fuel leakage, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will inspect for fuel leakage from the threaded portion of the fuel pressure sensor. If there are no signs of a fuel leak, the fuel pressure sensor will be tightened to specifications. If a fuel leak is confirmed, the gasket between the sensor and the fuel delivery pipe will be replaced, and the sensor will be tightened.
Recall 20102213,702 units in Canada
Engine
On certain vehicles, the material composition of the engine valve springs may include micro-foreign objects, which may compromise the strength of the valve spring, causing the spring to degrade and break. If a valve springs breaks, abnormal noise and rough engine performance will be noticed and, in the worst case, the engine could fail and stop suddenly while the vehicle is in motion. A sudden engine failure would result in lost propulsion which, in conjunction with traffic, road conditions, and driver's reactions, could increase the risk of a crash causing property damage, personal injury or death. Correction: Dealers will install new valve springs.
Recall 20090158,391 units in Canada
Fuel System
On certain vehicles, the use of selected ethanol fuels may cause the aluminium fuel rails to corrode. This could result in plugged fuel injector(s), causing a rough engine idle and/or the illumination of the engine warning lamp. Corrosion may also cause a pinhole to develop on the fuel rail, which could result in fuel leakage. Fuel leakage, in the presence of an ignition source, could result in a vehicle fire. Correction: Dealers will replace the fuel rails.
Reports where the owner recorded a crash, a fire, an injury or a death.
Tennille, GACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING WHILE PULLING OUT OF THE DRIVEWAY. AS A RESULT, THE VEHICLE STRUCK A TREE AND DAMAGED THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND DRIVE IT HOME. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE IN THE MAIL REGARDING NHTSA CAMPAIGN NUMBER: 18V432000(FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11280938 — an unverified report by a vehicle owner.
at 117,000 milesDesoto, TXCrash1 injured
AIR BAGS
TAKATA RECALL MY CAR WAS INVOLVED IN A ACCIDENT AND I WAS HIT BY THE RIGHT SIDE PANEL AND THROWN UP AGAINST ANOTHER VEHICLE AND THEN SLAMMED INTO A PAVEMENT WALL ON THE FREEWAY I WAS ONLY TRAVELING ABOUT 10 MILES WHEN I WAS STRUCK BY A CAR TRAVELING 70 MILES AND MY AIRBAGS DID NOT DEPLOY CAUSING INJURIES TO MY ARM RESULTING IN ME HAVING TO HAVE SURGERY AND NOW I HAVE A ROD IN MY ARM FOR LIFE DON'T UNDERSTAND WHY THESE AIRBAGS DIDN'T DEPLOY AND IF NOT THEN WHAT WASN'T THE GS 350 ON THE LIST CAUSE SOMEWHERE MINES WENT FAULTY
NHTSA complaint #11074166 — an unverified report by a vehicle owner.
at 24,800 milesChula Vista, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2007 LEXUS GS 350. WHILE DRIVING 21 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,800.
NHTSA complaint #10781124 — an unverified report by a vehicle owner.
Chula Vista, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2007 LEXUS GS 350. WHILE DRIVING AT APPROXIMATELY 21 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10760491 — an unverified report by a vehicle owner.
at 134,000 milesWaterbury, CTFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2007 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 5 MPH, FLAMES APPEARED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND THE ENTIRE PASSENGER SIDE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED; HOWEVER, THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
NHTSA complaint #10725213 — an unverified report by a vehicle owner.
at 134,000 milesWaterbury, CTFire
ENGINE
TL* THE CONTACT OWNED A 2007 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 5 MPH, FLAMES APPEARED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND THE ENTIRE PASSENGER SIDE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED; HOWEVER, THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
NHTSA complaint #10725213 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Tennille, GACrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING WHILE PULLING OUT OF THE DRIVEWAY. AS A RESULT, THE VEHICLE STRUCK A TREE AND DAMAGED THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND DRIVE IT HOME. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE IN THE MAIL REGARDING NHTSA CAMPAIGN NUMBER: 18V432000(FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11280938 — an unverified report by a vehicle owner.
at 176,000 milesWest Covina, CA
UNKNOWN OR OTHER
TRUNK LATCH NUT CAN BECOME LOOSE AND FALL OUT MAKING IT IMPOSSIBLE TO CLOSE TRUNK
NHTSA complaint #11194848 — an unverified report by a vehicle owner.
at 176,000 milesWest Covina, CA
STRUCTURE:BODY
TRUNK LATCH NUT CAN BECOME LOOSE AND FALL OUT MAKING IT IMPOSSIBLE TO CLOSE TRUNK
NHTSA complaint #11194848 — an unverified report by a vehicle owner.
Dallas, OR
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V432000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KENDALL LEXUS OF EUGENE (380 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5525) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11172509 — an unverified report by a vehicle owner.
at 104,890 milesEden, NC
VISIBILITY/WIPER
CANNOT SEE OUT OF THE REARVIEW MIRROR DUE TO BACK STREAKS, THIS IS A KNOWN ISSUE WITH THIS VEHICLE, THIS SHOULD BE A SAFETY RECALL
NHTSA complaint #11163299 — an unverified report by a vehicle owner.
Morton Grove, IL
AIR BAGS
WHILE DRIVING HIGHWAY, WITHOUT ANY IMPACT ON THE CAR, NO ACCIDENT OCCURED, AIRBAG ON PASSENGER SIDE DEPLOYED WITHOUT ANY REASON.
NHTSA complaint #11092598 — an unverified report by a vehicle owner.
Morton Grove, IL
AIR BAGS:SIDE/WINDOW
WHILE DRIVING HIGHWAY, WITHOUT ANY IMPACT ON THE CAR, NO ACCIDENT OCCURED, AIRBAG ON PASSENGER SIDE DEPLOYED WITHOUT ANY REASON.
NHTSA complaint #11092598 — an unverified report by a vehicle owner.
at 117,000 milesDesoto, TXCrash1 injured
AIR BAGS
TAKATA RECALL MY CAR WAS INVOLVED IN A ACCIDENT AND I WAS HIT BY THE RIGHT SIDE PANEL AND THROWN UP AGAINST ANOTHER VEHICLE AND THEN SLAMMED INTO A PAVEMENT WALL ON THE FREEWAY I WAS ONLY TRAVELING ABOUT 10 MILES WHEN I WAS STRUCK BY A CAR TRAVELING 70 MILES AND MY AIRBAGS DID NOT DEPLOY CAUSING INJURIES TO MY ARM RESULTING IN ME HAVING TO HAVE SURGERY AND NOW I HAVE A ROD IN MY ARM FOR LIFE DON'T UNDERSTAND WHY THESE AIRBAGS DIDN'T DEPLOY AND IF NOT THEN WHAT WASN'T THE GS 350 ON THE LIST CAUSE SOMEWHERE MINES WENT FAULTY
NHTSA complaint #11074166 — an unverified report by a vehicle owner.
at 135,000 milesNorco, CA
AIR BAGS
TL* THE CONTACT OWNS A 2007 LEXUS GS 350. WHILE THE VEHICLE WAS OCCUPIED WITH THE ENGINE ON AND THE GEAR SHIFTED IN PARK, THE FRONT PASSENGER CURTAIN AIR BAG AND THE REAR PASSENGER AIR BAG (LOCATED BETWEEN THE BACK REST AREA) ABRUPTLY DEPLOYED. THE CONTACT HEARD A HISSING NOISE PRIOR TO THE FAILURE. THERE WERE NO INJURIES. A LEXUS ENGINEER INSPECTED THE VEHICLE AT THE LEXUS DEALER (3150 ADAMS STREET, RIVERSIDE, CA, 92504 PHONE: 951-353-0903). THE INVESTIGATION CONCLUDED THAT THE AIR BAG FAILURE WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE CONTACT WAS ALSO ADVISED THAT THE VIN WAS INCLUDED IN AN UNKNOWN AIR BAG RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 09/20/17*LJ
NHTSA complaint #11012829 — an unverified report by a vehicle owner.
at 170,000 milesVA Beach, VA
WHEELS
BRIDGESTONES PONTANZA TIRES SIZE (245-45-18) TIRES HAVE FALLEN APART TWICE , MEAING TWO DIFFERENT SET OF TIRES HAVE LARGE BLOW OUTS ON THE SIDES . HAVE TAKING THEM TO FIRESTONE TO BE REPLACED BOTH TIMES AND EXPLAINED A RECALL NEED TO BE DONE BEFORE SOMEONE IS KILLED AND THEY JUST SHRUG IT OFF. CAR WAS SITTING BOTH TIME IN DRIVE WAY AND NOTICE FLAT TIRES. WENT TO CHANGE THEM OUT AN NOTICED LARGE HOLES.
NHTSA complaint #10934669 — an unverified report by a vehicle owner.
at 90,000 milesBasking Ridge, NJ
EXTERIOR LIGHTING
I ALSO HAVE A HEADLIGHT THAT HAS INTERMITTENTLY NOT WORKED. I RUN MY LIGHTS ON THE AUTO FEATURE. IN THE LAST 6 MONTHS, I HAVE NOTED THAT THE LEFT HEADLIGHT ONLY TURNS ON SOME OF THE TIME. I NEED TO CHECK IT, TURN THE LIGHTS OFF, THEN BACK ON TO GET IT TO WORK. HAPPENS ABOUT 20% OF THE TIME AND IS A SAFETY ISSUE. ABOUT 3 YEARS AGO, SOMEONE FOLLOWED ME INTO A STORE AND TOLD ME THAT MY LEFT HEADLIGHT WAS OUT. WHEN I LEFT AND TURNED THE CAR ON, THEN CHECKED THE HEADLIGHTS, THEY WERE WORKING. I NOW REALIZE THAT THIS IS WHEN IT STARTED.
NHTSA complaint #10855590 — an unverified report by a vehicle owner.
at 102,000 milesBirmingham, AL
EXTERIOR LIGHTING
I HAVE A PROBLEM WITH A HEAD LIGHT GOING OUT INTERMITTENTLY, AND OCCASIONALLY BOTH BULBS AND WHAT APPEARS TO BE THE BACK BULBS TOO GO OUT LEAVING MY CAR COMPLETELY DARK, INTERIOR LIGHTS ARE SOMETIMES INCLUDED. A QUICK OFF/ON OF THE LIGHT SWITCH AND THE LIGHTS ARE BACK TO NORMAL. I WILL INTERMITTENTLY TURN MY LIGHTS OFF THEN BACK ON SO I CAN CONTROL THE DARKNESS. I LOVE MY LEXUS, BUT FEEL VERY UNSAFE IN IT, AS THE LIGHTS COULD GO DARK AND I CAN'T RESPOND QUICK ENOUGH OR ONCOMING TRAFFIC WILL NOT SEE ME AROUND A CURVE. I TOOK THE CAR IN A COUPLE OF YEARS AGO TO MY LEXUS DEALER, TOM WILLIAMS, AND THEY TOLD ME THE CAR BATTERY WAS WEAK AND CAUSING THE PROBLEM, SHORTLY THEREAFTER I DID REPLACE THE BATTERY, BUT THAT DID NOT SOLVE THE PROBLEM. WHEN I BRING IT TO LEXUS, THEY ONLY TEST IT DURING THE DAY. STILL DON'T KNOW WHAT THE PROBLEM IS. I RECENTLY HAD THE CAR IN FOR THE FUEL SYSTEM RECALL AND THEY RECHECKED AND SAID AGAIN THEY COULD NOT REPRODUCE THE PROBLEM, I FELT LIKE THEY WERE TELLING ME I WAS LYING. THE MOST RECENT INCIDENT OCCURRED WITH 102,000 MILES ON IT, BUT IT HAS BEEN HAPPENING FOR SEVERAL YEARS SINCE ABOUT 60,000 MILES
NHTSA complaint #10850406 — an unverified report by a vehicle owner.
at 88,000 milesSeverna Park, MD
ENGINE
TL* THE CONTACT OWNS A 2007 LEXUS GS 350. AFTER TAKING THE VEHICLE TO THE DEALER TO BE REMEDIED PER NHTSA CAMPAIGN NUMBER: 13V395000 (ENGINE), IT WAS DIAGNOSED THAT ONE OF THE ENGINE VALVES WAS BENT. IN ADDITION, THE ENGINE'S ROCKER WAS FRACTURED AND BOTH THE VALVES AND ROCKER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS NOT PROVIDED.
NHTSA complaint #10839362 — an unverified report by a vehicle owner.
at 70,000 milesColumbus, GA
EXTERIOR LIGHTING
LOW BEAM XENON HEADLIGHT ON DRIVERS SIDE INTERMITTENTLY SHUTS OFF. AT TIMES BOTH LOW BEAM HEADLIGHTS FLICKER AND SHUT OFF COMPLETELY CAUSING NO VISION AT NIGHT. WHEN THE LIGHTS ARE SWITCHED OFF THEN BACK ON THEY WORK ONCE AGAIN BUT USUALLY FOR A FEW MINUTES ONLY. ALSO, THERE'S ALWAYS A STRONG GASOLINE SMELL IN THE CAR, WHILE SITTING STILL. ONCE THE CAR IS IN MOTION, THE SMELL SEEMS TO GO AWAY.
NHTSA complaint #10818197 — an unverified report by a vehicle owner.
at 70,000 milesColumbus, GA
FUEL/PROPULSION SYSTEM
LOW BEAM XENON HEADLIGHT ON DRIVERS SIDE INTERMITTENTLY SHUTS OFF. AT TIMES BOTH LOW BEAM HEADLIGHTS FLICKER AND SHUT OFF COMPLETELY CAUSING NO VISION AT NIGHT. WHEN THE LIGHTS ARE SWITCHED OFF THEN BACK ON THEY WORK ONCE AGAIN BUT USUALLY FOR A FEW MINUTES ONLY. ALSO, THERE'S ALWAYS A STRONG GASOLINE SMELL IN THE CAR, WHILE SITTING STILL. ONCE THE CAR IS IN MOTION, THE SMELL SEEMS TO GO AWAY.
NHTSA complaint #10818197 — an unverified report by a vehicle owner.
at 90,000 milesSaint Peters, MO
SERVICE BRAKES
THE DESIGN AND FAILURE OF THE REAR BRAKE CALIPERS, THE REAR BRAKE CALIPERS CONSTANTLY RUST AND SEIZE MAKING THEM STICK AND CAUSE A SAFETY ISSUE BECAUSE THE BRAKES WILL LOCK AND START SMOKING. EVEN AFTER REPAIR THE BRAKES WILL SEIZE AGAIN AFTER A YEAR OR SOMETIME SOONER. IT IS A KNOWN DEFECT BY LEXUS BUT STILL NOT COVERED AS A RECALL/SAFETY ISSUE.
NHTSA complaint #10788247 — an unverified report by a vehicle owner.
at 24,800 milesChula Vista, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2007 LEXUS GS 350. WHILE DRIVING 21 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,800.
NHTSA complaint #10781124 — an unverified report by a vehicle owner.
Chula Vista, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2007 LEXUS GS 350. WHILE DRIVING AT APPROXIMATELY 21 MPH, THE CONTACT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10760491 — an unverified report by a vehicle owner.
at 59,000 milesMorton Grove, IL
ELECTRICAL SYSTEM
MY TRUNK NOT OPEN WITH REMOTE KEY OR IT NOT OPEN WITH TRUNK RELEASE BUTTON NEAR DRIVER SIDE DASH BOARD. [XXX] [XXX]@COMCAST.NET INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #10726747 — an unverified report by a vehicle owner.
at 134,000 milesWaterbury, CTFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2007 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 5 MPH, FLAMES APPEARED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND THE ENTIRE PASSENGER SIDE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED; HOWEVER, THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
NHTSA complaint #10725213 — an unverified report by a vehicle owner.
at 134,000 milesWaterbury, CTFire
ENGINE
TL* THE CONTACT OWNED A 2007 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 5 MPH, FLAMES APPEARED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND THE ENTIRE PASSENGER SIDE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED; HOWEVER, THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
NHTSA complaint #10725213 — an unverified report by a vehicle owner.
Fair Oaks, CA
FUEL/PROPULSION SYSTEM
RECEIVED URGENT SAFETY RECALL NOTICE (ELF-POTENTIAL FUEL PRESSURE SENSOR LEAK - CAN CAUSE FIRE!). CALLED DEALERSHIP TO MAKE APPOINTMENT TO REPAIR. THEY SAID THEY DID NOT HAVE THE PART, WOULD HAVE TO ORDER AND CALL ME TO SCHEDULE APPOINTMENT. COULD BE AS LONG AS A MONTH! UNACCEPTABLE! WHY DIDN'T LEXUS/TOYOTA HAVE ENOUGH PARTS READY TO SHIP TO ACCOMMODATE THE REPAIRS? THEY KNOW HOW MANY CARS IT AFFECTS AND THE RECALL CAME OUT IN OCTOBER OF 2014. THEY HAD PLENTY OF TIME TO BE READY & HAVE THE PARTS AVAILABLE TO GET THEM TO THE REPAIR FACILITIES IN A TIMELY MANNER. THIS IS A SAFETY ISSUE AND I DON'T FEEL REAL SAFE RIGHT NOW.
NHTSA complaint #10705897 — an unverified report by a vehicle owner.
North Canton, OH
FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL NOTICE ABOUT TWO MONTHS AGO AND AFTER NUMEROUS CALLS TO MY LOCAL DEALER, AKRON CANTON LEXUS, NOTHING HAS BEEN RESOLVED, NO REPLACEMENT HAS BEEN MADE AND HAVE NOT RECEIVED ANY HELP FROM MY LOCAL DEALER. THE RECALL INVOLVES A POTENTIAL FUEL PRESSURE SENSOR LEAK WHICH I MIGHT THINK MAY BE A SERIOUS ISSUE TO ADDRESS ESPECIALLY SINCE IMPORTANT SAFETY RECALL NOTICE IS WRITTEN IN RED INK!!
NHTSA complaint #10701311 — an unverified report by a vehicle owner.
Mount Laurel, NJ
FUEL/PROPULSION SYSTEM
TL*THE CONTACT OWNS A 2007 LEXUS GS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10693013 — an unverified report by a vehicle owner.
at 61,950 milesChicago, IL
EXTERIOR LIGHTING
I NOTICED THE NEXT DAY AFTER I PURCHASE THE VEHICLE, THAT THE RIGHT HEADLIGHT WAS OUT BUT THE REST WERE ON. I CALLED THE DEALER AND TOLD THEM ABOUT THE PROBLEM AND THEY TOLD ME TO BRING IT IN. THE NEXT DAY THE LIGHTS WERE ON SO I DIDN'T TAKE IT BACK. SINCE THEN, IT HAPPENS EVERY TIME I TURN THE LIGHTS ON IN THE EVENING. I BOUGHT THE CAR WITHOUT AN EXTENDED WARRANTY, SO I DIDN'T TAKE IT BACK. SINCE THEN I HAVE PURCHASED AN EXTENDED WARRANTY THROUGH AN OUTSIDE COMPANY, BUT SINCE I HAVE SEEN THIS SAME PROBLEM ON SEVERAL CARS SIMILAR TO MINE, I DECIDED TO REPORT IT BEFORE I DECIDED TO PAY A DEDUCTIBLE OUT OF POCKET. IT'S NOT JUST THE RIGHT HEADLIGHT, SOMETIMES IT'S THE RIGHT, SOMETIMES IT'S BOTH AND THE FOG LIGHTS JUST STAY ON.
NHTSA complaint #10616126 — an unverified report by a vehicle owner.