Owners have filed 25 complaints
about the 2008 Lexus GS 350 with NHTSA between 2009 and 2018.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the Lexus GS 350. 50 means typical for this
model; 100 means roughly double.
Severity — 100
52% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 45
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2008 Lexus GS 350
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Engine & Cooling
624.0%
1 crashes, 0 fires · median 143,000 mi
Lights
312.0%
Median failure at 45,000 miles
Acceleration & Cruise Control
312.0%
2 crashes, 0 fires · median 98,483 mi
Suspension
312.0%
Median failure at 45,000 miles
Body & Structure
312.0%
2 crashes, 0 fires · median 96,123 mi
Other & Unspecified
28.0%
Median failure at 90,000 miles
Windows, Mirrors & Wipers
14.0%
Median failure at 100 miles
Fuel & Propulsion
14.0%
Median failure at 90,000 miles
Brakes
14.0%
Airbags
14.0%
1 crashes, 0 fires
Transmission & Drivetrain
14.0%
1 crashes, 0 fires · median 4,800 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
213.3%
1,000 – 9,999 miles
16.7%
25,000 – 49,999 miles
426.7%
75,000 – 99,999 miles
426.7%
100,000 – 149,999 miles
16.7%
150,000+ miles
320.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2009peak 3Nov 2018
Recalls on the 2008 Lexus GS 350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V432000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
14V647000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating remnants, fuel may leak from where the fuel pressure sensor is attached to the fuel delivery pipe.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
13V395000
ENGINE
Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the 2GR-FSE engine, use bolts to secure the housing and sprocket of the Variable-Valve Timing (VVT) system gear assembly. These bolts could become loose due to abnormal impacts generated within the gear assembly immediately after a cold start-up.
Risk: The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
10V309000
ENGINE AND ENGINE COOLING:ENGINE
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2008 LEXUS PASSENGER CARS MANUFACTURED FROM AUGUST 26, 2005 THROUGH AUGUST 4, 2008. MICRO-FOREIGN OBJECTS IN THE MATERIAL OF THE VALVE SPRING MAY DEGRADE THE STRENGTH OF THE VALVE SPRING, POSSIBLY CAUSING THE SPRING TO BREAK.
Risk: THE ENGINE COULD FAIL AND STOP SUDDENLY WHILE THE VEHICLE IS IN MOTION, INCREASING THE RISK OF A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201445818,949 units in Canada
Fuel System
On certain vehicles, the fuel delivery pipes in the engine compartment may have been produced with particles from the anti-corrosion plating on the gasket seating surface where the fuel pressure sensor is installed. This could affect the sealing properties of the gasket seated between the pressure sensor and the pipe, potentially resulting in a fuel leak. A fuel leak in the presence of an ignition source could result in a fire causing injury and/or property damage. Correction: Dealers will replace the gasket and repair the gasket seating surface.
Recall 20132973,922 units in Canada
Engine
On certain vehicles, the bolts used to secure the housing and sprocket of the intake-side Variable-Valve Timing (VVT) gear assembly could loosen. If this occurs, the VVT gear will not control the intake valves correctly. In some instances, the VVT gear housing and sprocket could separate, causing the engine to stall. Engine stalling would result in a loss of vehicle propulsion which, in conjunction with traffic and road conditions, and the driver’s reactions, could increase the risk of a crash causing property damage and/or personal injury. Correction: Dealers will replace the VVT unit with an improved version.
Recall 20102213,702 units in Canada
Engine
On certain vehicles, the material composition of the engine valve springs may include micro-foreign objects, which may compromise the strength of the valve spring, causing the spring to degrade and break. If a valve springs breaks, abnormal noise and rough engine performance will be noticed and, in the worst case, the engine could fail and stop suddenly while the vehicle is in motion. A sudden engine failure would result in lost propulsion which, in conjunction with traffic, road conditions, and driver's reactions, could increase the risk of a crash causing property damage, personal injury or death. Correction: Dealers will install new valve springs.
Reports where the owner recorded a crash, a fire, an injury or a death.
Charlotte, NCCrash1 injured
AIR BAGS
ON DECEMBER 21,2015 THERE WAS A CAR THAT RAN A RED LIGHT AND HIT MY CAR DAMAGING THE ENTIRE FRONT END OF MY CAR. THE AIRBAG ON MY DRIVER SIDE DEPLOYED BUT NOT ON MY PASSENGER SIDE. MY CAR WAS IN MOTION GOING ABOUT 30MPH ON A CITY STREET AND THE GUY THAT HIT ME WAS MAKING A LEFT TURN.
NHTSA complaint #10945193 — an unverified report by a vehicle owner.
Charlotte, NCCrash1 injured
STRUCTURE:BODY
ON DECEMBER 21,2015 THERE WAS A CAR THAT RAN A RED LIGHT AND HIT MY CAR DAMAGING THE ENTIRE FRONT END OF MY CAR. THE AIRBAG ON MY DRIVER SIDE DEPLOYED BUT NOT ON MY PASSENGER SIDE. MY CAR WAS IN MOTION GOING ABOUT 30MPH ON A CITY STREET AND THE GUY THAT HIT ME WAS MAKING A LEFT TURN.
NHTSA complaint #10945193 — an unverified report by a vehicle owner.
Charlotte, NCCrash1 injured
ENGINE
ON DECEMBER 21,2015 THERE WAS A CAR THAT RAN A RED LIGHT AND HIT MY CAR DAMAGING THE ENTIRE FRONT END OF MY CAR. THE AIRBAG ON MY DRIVER SIDE DEPLOYED BUT NOT ON MY PASSENGER SIDE. MY CAR WAS IN MOTION GOING ABOUT 30MPH ON A CITY STREET AND THE GUY THAT HIT ME WAS MAKING A LEFT TURN.
NHTSA complaint #10945193 — an unverified report by a vehicle owner.
at 160,246 milesBrunswick, GACrash1 injured
VEHICLE SPEED CONTROL
CONTACT IS OWNER OF 2008 GS 350 LEXUS. WHILE ATTEMPTING TO TURN THE VEHICLE INTO A PARKING SPACE @ APPROXIMATELY 15 MPH -- THE VEHICLE ACCELERATED SUDDENLY ON IT'S ON WITHOUT WARNING. VEHICLE HIT AN EMBANKMENT & VEHICLE BOUNCED BACK/FORTH ON THE EMBANKMENT, CAUSING SUBSTANTIAL NECK PAIN FOR BOTH THE DRIVER AND PASSENGERS. PRESSING THE BRAKE PEDAL DID NOT STOP THE VEHICLE & THE AIRBAGS DID NOT DEPLOY. THE FRONT OF THE VEHICLE WAS DAMAGED BUT WAS ABLE TO DRIVE HOME SLOWLY. LEXUS DEALER WAS TOLD OF INCIDENT & RECOMMENDED TAKING VEHICLE TO A LOCAL TOYOTA DEALER WHO COULD FIND NOTHING WRONG WITH VEHICLE. TIME TO TRADE VEHICLES WITH A COMPETITOR.
NHTSA complaint #10845547 — an unverified report by a vehicle owner.
at 160,246 milesBrunswick, GACrash1 injured
STRUCTURE:BODY
CONTACT IS OWNER OF 2008 GS 350 LEXUS. WHILE ATTEMPTING TO TURN THE VEHICLE INTO A PARKING SPACE @ APPROXIMATELY 15 MPH -- THE VEHICLE ACCELERATED SUDDENLY ON IT'S ON WITHOUT WARNING. VEHICLE HIT AN EMBANKMENT & VEHICLE BOUNCED BACK/FORTH ON THE EMBANKMENT, CAUSING SUBSTANTIAL NECK PAIN FOR BOTH THE DRIVER AND PASSENGERS. PRESSING THE BRAKE PEDAL DID NOT STOP THE VEHICLE & THE AIRBAGS DID NOT DEPLOY. THE FRONT OF THE VEHICLE WAS DAMAGED BUT WAS ABLE TO DRIVE HOME SLOWLY. LEXUS DEALER WAS TOLD OF INCIDENT & RECOMMENDED TAKING VEHICLE TO A LOCAL TOYOTA DEALER WHO COULD FIND NOTHING WRONG WITH VEHICLE. TIME TO TRADE VEHICLES WITH A COMPETITOR.
NHTSA complaint #10845547 — an unverified report by a vehicle owner.
Chesapeake Beach, MDCrash2 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LEXUS GS350. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE CONTACT WENT DOWNHILL AND CRASHED INTO A TREE. THE CONTACT AND A PASSENGER SUSTAINED CONCUSSIONS AND SOFT TISSUE INJURIES ALTHOUGH THE AIR BAGS DID DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OF THE FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 43,000. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING OF FAILURE.TOYOTA DENIES DEFECT. UPDATED 08/22/13
NHTSA complaint #10512438 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 143,000 milesNorth Charleston, SC
ENGINE
ENGINE CONSUMES EXCESSIVE AMOUNTS OF OIL. CAR IS BURNING 1 QT OF OIL PER 1,000 MILES. EMISSIONS STANDARD DO NOT ALLOW FOR ENGINE TO BURN THIS AMOUNT OF OIL , POLLUTING THE AIR. THIS AMOUNT OF OIL BURNING CAN CAUSE A ENGINE TO LOCK -UP WITH OUT WARNING.
NHTSA complaint #11153989 — an unverified report by a vehicle owner.
Valrico, FL
ENGINE
BRIEF ENGINE KNOCK/RATTLE NOISE AT COLD STARTUP PER TSB ITS A MINOR PROBLEM. THAT IS NOT THE CASE. THIS IS A CAMSHAFT GEAR ASSEMBLY DEFECT , SAFETY RELATED AND LEXUS IS NOT FIXING THIS PROBLEM WHEN THEY KNOW ITS THERE.
NHTSA complaint #11139919 — an unverified report by a vehicle owner.
Carson, CA
ENGINE
MY VEHICLE IS HAVING AN ISSUE WITH OIL CONSUMPTION, AFTER RUNNING IT FOR 2000 MILES AFTER EVERY ENGINE OIL (SYNTHETIC) AND FILTER REPLACEMENT, MY VEHICLE ENGINE OIL LEVEL SHOWS TO BE SUPER LOW. NO SIGNS OF LEAKAGE ANYWHERE.
NHTSA complaint #11123082 — an unverified report by a vehicle owner.
at 172,299 milesBuffalo, NY
ENGINE
TAKATA RECALL. WHEN DRIVING THE 2008 LEXUS GS 350 4DR SEDAN STALLS WHEN THE CAR IS IN MOTION, IT IS UNCONTROLABLE. FOR EXAMPLE WHEN I'M AT A RED LIGHT AND MY FOOT IS ON THE BRAKE PEDAL AND I PRESS MY FOOT GRADUALLY ON THE GAS PEDAL WHEN THE LIGHT TURNS GREEN. THEN CAR WILL STALL FOR ABOUT 1 TO 2 MINTUES, THEN WILL INCREASE IN SPEED. IT'S DANGEROUS BECAUSE, WHEN I NEED TO TURN AND THE CAR STALLS IN THE MIDDLE OF A TURN IT WOULD CAUSE AN ACCIDENT TO OCCUR. OR WHEN THE CAR IS IN MOTION GOING STRAIGHT ON A HIGHWAY OR AN INTERSECTION IT COULD STALL, AND CAUSE AN ACCIDENT TO OCCUR. IT DOESNT HAPPEN EVERYTIME WHEN THE CAR IS IN MOTION, SO FAR I'VE BEEN NOTICING AND TAKING NOTE IT HAS BEEN OCCURING 4X OR MORE TIMES A WEEK. BECAUSE OF THE INCONSITENCY OF THE CAR STALLING WHEN IN MOTION IT MAKES IT ESPECIALLY DANGEROUS FOR THE OTHER DRIVERS ON THE ROAD AND PEDESTRAINS. REGARDLESS ANY STALL OF A CAR WHILE ITS IN MOTION ON A HIGHWAY OR STREET EITHER TURNING OR GOING STRAIGHT IS NOT SAFE.
NHTSA complaint #11111348 — an unverified report by a vehicle owner.
at 32,000 milesLOS Angeles, CA
STRUCTURE:BODY
MY REAR VIEW MIRROR LOOKS SCRATCHED (THE MIRROR COATING INSIDE THE HOUSING)AND DIS COLORED REAR VIEW MIRROR ; OBVIOUS DEFECTIVE MIRROR MY REAR VIEW MIRROR IS COMPLETE DETERIORATED TO A POINT THAT IT CAN NO LONGER SEE ANY OBJECT IN THE MIRROR. IT HAS BECOME A SAFETY ISSUE
NHTSA complaint #11109722 — an unverified report by a vehicle owner.
at 90,000 milesBaker, LA
UNKNOWN OR OTHER
MIS FIRING VSC LIGHT IS ON WITH CHECK ENGINE LIGHT, I BROUGHT IT TO LA BLANC THEY CHANGE SPARK PLUGS THE LIGHT WENT OFF AND CAME BACK ON THE NEXT DAY, I BROUGHT THE BACK OUT TO THEM THEY KEPT THE CAR OVER NIGHT, MR. JOHN SAID THEY CAN'T FIND ANYTHING WRONG WITH THE CAR. I LOOKED UP THE LEXUS GS 350 2008 THERES 3 RECALLS ON THIS CAR , PIPING,FITTING,HOSES, LINE FUEL SYSTEM ,ENGINE COOLING
NHTSA complaint #11052537 — an unverified report by a vehicle owner.
at 90,000 milesBaker, LA
FUEL/PROPULSION SYSTEM
MIS FIRING VSC LIGHT IS ON WITH CHECK ENGINE LIGHT, I BROUGHT IT TO LA BLANC THEY CHANGE SPARK PLUGS THE LIGHT WENT OFF AND CAME BACK ON THE NEXT DAY, I BROUGHT THE BACK OUT TO THEM THEY KEPT THE CAR OVER NIGHT, MR. JOHN SAID THEY CAN'T FIND ANYTHING WRONG WITH THE CAR. I LOOKED UP THE LEXUS GS 350 2008 THERES 3 RECALLS ON THIS CAR , PIPING,FITTING,HOSES, LINE FUEL SYSTEM ,ENGINE COOLING
NHTSA complaint #11052537 — an unverified report by a vehicle owner.
Charlotte, NCCrash1 injured
AIR BAGS
ON DECEMBER 21,2015 THERE WAS A CAR THAT RAN A RED LIGHT AND HIT MY CAR DAMAGING THE ENTIRE FRONT END OF MY CAR. THE AIRBAG ON MY DRIVER SIDE DEPLOYED BUT NOT ON MY PASSENGER SIDE. MY CAR WAS IN MOTION GOING ABOUT 30MPH ON A CITY STREET AND THE GUY THAT HIT ME WAS MAKING A LEFT TURN.
NHTSA complaint #10945193 — an unverified report by a vehicle owner.
Charlotte, NCCrash1 injured
STRUCTURE:BODY
ON DECEMBER 21,2015 THERE WAS A CAR THAT RAN A RED LIGHT AND HIT MY CAR DAMAGING THE ENTIRE FRONT END OF MY CAR. THE AIRBAG ON MY DRIVER SIDE DEPLOYED BUT NOT ON MY PASSENGER SIDE. MY CAR WAS IN MOTION GOING ABOUT 30MPH ON A CITY STREET AND THE GUY THAT HIT ME WAS MAKING A LEFT TURN.
NHTSA complaint #10945193 — an unverified report by a vehicle owner.
Charlotte, NCCrash1 injured
ENGINE
ON DECEMBER 21,2015 THERE WAS A CAR THAT RAN A RED LIGHT AND HIT MY CAR DAMAGING THE ENTIRE FRONT END OF MY CAR. THE AIRBAG ON MY DRIVER SIDE DEPLOYED BUT NOT ON MY PASSENGER SIDE. MY CAR WAS IN MOTION GOING ABOUT 30MPH ON A CITY STREET AND THE GUY THAT HIT ME WAS MAKING A LEFT TURN.
NHTSA complaint #10945193 — an unverified report by a vehicle owner.
at 90,000 milesFort Wayne, IN
EXTERIOR LIGHTING
CONDENSATION IN THE FRONT DRIVERS HEADLIGHT MADE MAY LIGHT GO OUT WHEN TRAVELING ON HIGHWAY. COMPLETELY UNABLE TO SEE, BECAUSE OF "LEVELING" LIGHTS. I WAS ABLE TO AVOID AN ACCIDENT BY USING MY BRIGHT LIGHTS. I TOOK TO THE DEALER SERVICE AND WAS TOLD THIS IS A COMMON PROBLEM AND THAT THE LEXUS RX IS ALREADY BEING RECALLED, BUT NOT MY VEHICLE. . THIS IS A COSTLY REPAIR OVER 1000.
NHTSA complaint #10928770 — an unverified report by a vehicle owner.
at 84,000 milesYonkers, NY
ENGINE
HEY I DID RECALL FOR MY CAR AFTER ONE MONTHS LATER ENGINE WAS STALL IN MOTION. PERSON WHO MAKE INVESTIGATION FROM HEADQUARTERS LEXUS THEY CAN'T TELL ME WHAT IS THE PROBLEM WHIT CAR AND AFTER RECALL HE TELLING ME MY CAR VIN NUMBER SHOWED ITS ENGINE NO RECALLS. MY WIFE SHE DROVE THIS CAR WHIT MY KIDS . THANK NOTHING HAPPEN. IN MY OPINION DELEAR LEXUS TRI COUNTY FROM NEW JERSEY THEY NOT FIXED MY ENGINE LIKE THEY SHOULD AND AFTER ONE MONTHS ENGINE BROKE- I MAKE RECALL FOR THIS. THIS CAR HAVE SAFETY ISSUE. THEY KEEP MY CAR 3 WEEKS AND THEY CAN'T TELL ME WHAT IS THE PROBLEM WHIT ENGINE. I BLAME THEM FOR MAKE PROBLEMS AND THIS CAR GOT 86000 MILES. THANKS
NHTSA complaint #10887347 — an unverified report by a vehicle owner.
at 160,246 milesBrunswick, GACrash1 injured
VEHICLE SPEED CONTROL
CONTACT IS OWNER OF 2008 GS 350 LEXUS. WHILE ATTEMPTING TO TURN THE VEHICLE INTO A PARKING SPACE @ APPROXIMATELY 15 MPH -- THE VEHICLE ACCELERATED SUDDENLY ON IT'S ON WITHOUT WARNING. VEHICLE HIT AN EMBANKMENT & VEHICLE BOUNCED BACK/FORTH ON THE EMBANKMENT, CAUSING SUBSTANTIAL NECK PAIN FOR BOTH THE DRIVER AND PASSENGERS. PRESSING THE BRAKE PEDAL DID NOT STOP THE VEHICLE & THE AIRBAGS DID NOT DEPLOY. THE FRONT OF THE VEHICLE WAS DAMAGED BUT WAS ABLE TO DRIVE HOME SLOWLY. LEXUS DEALER WAS TOLD OF INCIDENT & RECOMMENDED TAKING VEHICLE TO A LOCAL TOYOTA DEALER WHO COULD FIND NOTHING WRONG WITH VEHICLE. TIME TO TRADE VEHICLES WITH A COMPETITOR.
NHTSA complaint #10845547 — an unverified report by a vehicle owner.
at 160,246 milesBrunswick, GACrash1 injured
STRUCTURE:BODY
CONTACT IS OWNER OF 2008 GS 350 LEXUS. WHILE ATTEMPTING TO TURN THE VEHICLE INTO A PARKING SPACE @ APPROXIMATELY 15 MPH -- THE VEHICLE ACCELERATED SUDDENLY ON IT'S ON WITHOUT WARNING. VEHICLE HIT AN EMBANKMENT & VEHICLE BOUNCED BACK/FORTH ON THE EMBANKMENT, CAUSING SUBSTANTIAL NECK PAIN FOR BOTH THE DRIVER AND PASSENGERS. PRESSING THE BRAKE PEDAL DID NOT STOP THE VEHICLE & THE AIRBAGS DID NOT DEPLOY. THE FRONT OF THE VEHICLE WAS DAMAGED BUT WAS ABLE TO DRIVE HOME SLOWLY. LEXUS DEALER WAS TOLD OF INCIDENT & RECOMMENDED TAKING VEHICLE TO A LOCAL TOYOTA DEALER WHO COULD FIND NOTHING WRONG WITH VEHICLE. TIME TO TRADE VEHICLES WITH A COMPETITOR.
NHTSA complaint #10845547 — an unverified report by a vehicle owner.
at 36,720 milesRichmond, VA
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED ON ITS OWN WITHOUT WARNING. THE SPEED REDUCED AFTER THE CONTACT APPLIED THE BRAKE PEDAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING ON TWO SEPARATE OCCASIONS; HOWEVER, THE FAILURE COULD NOT BE LOCATED BOTH TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 36,720.
NHTSA complaint #10681396 — an unverified report by a vehicle owner.
Chesapeake Beach, MDCrash2 injured
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 LEXUS GS350. THE CONTACT STATED THAT AFTER SHIFTING INTO REVERSE AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY IN REVERSE. THE CONTACT WENT DOWNHILL AND CRASHED INTO A TREE. THE CONTACT AND A PASSENGER SUSTAINED CONCUSSIONS AND SOFT TISSUE INJURIES ALTHOUGH THE AIR BAGS DID DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OF THE FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 43,000. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC TESTING OF FAILURE.TOYOTA DENIES DEFECT. UPDATED 08/22/13
NHTSA complaint #10512438 — an unverified report by a vehicle owner.
LA Habra, CA
SUSPENSION
I HAVE HAD MY LEXUS FOR SINCE 7/2009 IN NOV 2010 AND FEB 2011 I HAVE HAD TO PAY FOR SEVERAL WHEEL ALIGNMENTS (FRT AND BACK) BY THE DEALERSHIP IN CERRITOS, CA. . I HAVE HAD MY TIRE REPLACED APPROXIMATELY 3 TIMES AND ROTATED THEM REGULARLY. OAKHAMA TIRE THAT CAME WITH THE VEHICLE ARE VERY EXPENSIVE AND HAVE NOW DECIDED TO GO WITH BRIDESTONE TIRE TO LOWER MY EXPENSES. I DO DRIVE ALOT BUT DO NOT DRIVE FREEWAY ON A DAILY BASIS TO AND FROM WORK, BUT DO DRIVE FREEWAY IN MANY OCCASIONS. . THE SUSPENSION CONTINUES TO PULL TO THE RT AND TIRES CONTINUE TO WEAR IN THE INSIDE, BOTH TIMES TO THE WIRE. AND NOW AGAIN AFTER DRIVING TO LAUGHLIN ON 7/3/12--7//7/12 I NOTICED WHEN I RETURNED THE FAR INSIDE OF MY TIRES WERE WORN TO THE METAL TREADS AGAIN. I AM REPLACING ALL FOR TIRES ON 7/12/12 AND NEED ANOTHER ALIGNMENTS IN THE FRT AND THE BACK. IT JUST IS NOT SEEM RIGHT THAT BRAKES AND SUSPENSIONS ARE CONTINUES MAINTENANCE ISSUE ON A YEARLY BASICS. I AM A MIDDLE AGED GRANDMA AND HAVE MY GRANDKIDS IN MY CAR ALL THE TIME AND MAINTAIN MY VEHICLE PER MANUFACTURE REQUIREMENTS. BRAKES HAVE BEEN REPLACED 4 TIMES FRT AND BACK..
NHTSA complaint #10464803 — an unverified report by a vehicle owner.
LA Habra, CA
SERVICE BRAKES, HYDRAULIC
I HAVE HAD MY LEXUS FOR SINCE 7/2009 IN NOV 2010 AND FEB 2011 I HAVE HAD TO PAY FOR SEVERAL WHEEL ALIGNMENTS (FRT AND BACK) BY THE DEALERSHIP IN CERRITOS, CA. . I HAVE HAD MY TIRE REPLACED APPROXIMATELY 3 TIMES AND ROTATED THEM REGULARLY. OAKHAMA TIRE THAT CAME WITH THE VEHICLE ARE VERY EXPENSIVE AND HAVE NOW DECIDED TO GO WITH BRIDESTONE TIRE TO LOWER MY EXPENSES. I DO DRIVE ALOT BUT DO NOT DRIVE FREEWAY ON A DAILY BASIS TO AND FROM WORK, BUT DO DRIVE FREEWAY IN MANY OCCASIONS. . THE SUSPENSION CONTINUES TO PULL TO THE RT AND TIRES CONTINUE TO WEAR IN THE INSIDE, BOTH TIMES TO THE WIRE. AND NOW AGAIN AFTER DRIVING TO LAUGHLIN ON 7/3/12--7//7/12 I NOTICED WHEN I RETURNED THE FAR INSIDE OF MY TIRES WERE WORN TO THE METAL TREADS AGAIN. I AM REPLACING ALL FOR TIRES ON 7/12/12 AND NEED ANOTHER ALIGNMENTS IN THE FRT AND THE BACK. IT JUST IS NOT SEEM RIGHT THAT BRAKES AND SUSPENSIONS ARE CONTINUES MAINTENANCE ISSUE ON A YEARLY BASICS. I AM A MIDDLE AGED GRANDMA AND HAVE MY GRANDKIDS IN MY CAR ALL THE TIME AND MAINTAIN MY VEHICLE PER MANUFACTURE REQUIREMENTS. BRAKES HAVE BEEN REPLACED 4 TIMES FRT AND BACK..
NHTSA complaint #10464803 — an unverified report by a vehicle owner.
at 45,000 milesCypress, TX
EXTERIOR LIGHTING
LEXUS GS350 IN GENERAL IS PRETTY A GOOD CAR BUT I ALWAYS HAVING PROBLEM WITH LEXUS DEALER( WESTSIDE LEXUS IN HOUSTON TX). WHENEVER I BRING MY CONCERNS OR SHOW THEM THE PROBLEMS, THEY WILL PRETEND OR REFUSE TO FIX UNTIL THEY SEE THE PROBLEM BY THEMSELVES. FIRST WAS MY BACKUP CAMERA FLICKERING AND NOW MY PASSENGER LOW BEAM IS ACTING UP AND IT'S A INTERMITTENT PROBLEM. SOME TIME IT GOES DIM AND COMPLETELY TURNS OFF BY ITSELF AND I WILL NEED TO TURN OFF AND ON THE SWITCH FOR IT TO WORK. I EVEN GOT A CHANCE TO TAKE PICTURES AND RECORD VIDEO CLIP TO SHOW THEM BUT THEY DENIED AND KEPT SAYING THAT THEY NEED IT TO HAPPENS IN THERE DEALER BEFORE THEY CAN FIX IT. THIS IS RIDICULOUS AND VERY DANGEROUS WHILE DRIVING AT NIGHT TIME.
NHTSA complaint #10389785 — an unverified report by a vehicle owner.
at 100 milesMontrose, CO
EXTERIOR LIGHTING
FROM THE TIME THE 2008 LEXUS GS, LABOR DAY 2008, WAS OBTAINED I HAD PROBLEMS SEEING AT NIGHT ON A DARK ROAD, HIGHWAY OR INTERSTATE. UNLESS THE BRIGHTS ARE ON THERE IS A BLACK WALL IN FRONT OF THE AREA WHERE THE LIGHT BEAMS STOP. I OVERDRIVE THE LIGHTED AREA AND DRIVE INTO THE BLACK NIGHT. THE BRIGHTS NEED TO BE ON TO SEE-WHICH IS A DANGER AND ANNOYANCE TO ONCOMING TRAFFIC. I HAVE TRIED TO GET THIS FIXED SINCE OCTOBER 2008. THE LATEST DATE BEING JANUARY 2011. LEXUS TELLS ME THAT THE HEADLIGHTS ARE ADJUSTED AS HIGH AS THEY CAN GO. I ASKED FOR THEM TO CHANGE THE BULBS FROM HALOGEN TO INCANDESCENT OR TO REPLACE THE ENTIRE UNIT. LEXUS SAYS THEY CAN'T DO THAT. THIS IS A VERY, VERY DANGEROUS SITUATION WITH THIS CAR.
NHTSA complaint #10378860 — an unverified report by a vehicle owner.
at 100 milesMontrose, CO
VISIBILITY
FROM THE TIME THE 2008 LEXUS GS, LABOR DAY 2008, WAS OBTAINED I HAD PROBLEMS SEEING AT NIGHT ON A DARK ROAD, HIGHWAY OR INTERSTATE. UNLESS THE BRIGHTS ARE ON THERE IS A BLACK WALL IN FRONT OF THE AREA WHERE THE LIGHT BEAMS STOP. I OVERDRIVE THE LIGHTED AREA AND DRIVE INTO THE BLACK NIGHT. THE BRIGHTS NEED TO BE ON TO SEE-WHICH IS A DANGER AND ANNOYANCE TO ONCOMING TRAFFIC. I HAVE TRIED TO GET THIS FIXED SINCE OCTOBER 2008. THE LATEST DATE BEING JANUARY 2011. LEXUS TELLS ME THAT THE HEADLIGHTS ARE ADJUSTED AS HIGH AS THEY CAN GO. I ASKED FOR THEM TO CHANGE THE BULBS FROM HALOGEN TO INCANDESCENT OR TO REPLACE THE ENTIRE UNIT. LEXUS SAYS THEY CAN'T DO THAT. THIS IS A VERY, VERY DANGEROUS SITUATION WITH THIS CAR.
NHTSA complaint #10378860 — an unverified report by a vehicle owner.
at 45,000 milesSUN City WST, AZ
SUSPENSION
LEXUS GS350 TIRE WEAR. PRIOR TO 40000 MILES, FRONT TIRES SHOWED WEAR ON INSIDE EDGES. VEH. ALIGNED, TIRE WEAR CONTINUED. AT 46000 MILES TIRES WORN DOWN BEYOND WEAR INDICATORS ON INSIDE EDGES ONLY. REPLACED TIRES, ALIGNMENT CHECKED. LEXUS ADVISED THAT ALIGNMENT WAS NOT BAD. SO WHY ARE THE TIRES WEARING OUT ON THE INSIDE AREAS?
NHTSA complaint #10375393 — an unverified report by a vehicle owner.
Port Washington, NY
UNKNOWN OR OTHER
2008 LEXUS GS350. CONSUMER STATES SUDDEN ACCELERATION *TGW THE CONSUMER STATED SHE REFUSES TO DRIVE THE VEHICLE, UNTIL SHE IS REASSURED THERE IS NO ACCELERATION PROBLEM.
NHTSA complaint #10344381 — an unverified report by a vehicle owner.
Springfield, MO
SUSPENSION
MY 2008 LEXUS GS350 IS ONE OF, APPARENTLY, MANY LEXUS MODELS THAT HAVE NO CAMBER ADJUSTMENT CAPABILITY FRONT OR REAR RENDERING WHEELS TO PROGRESS TO THE POINT OF MISALIGNMENT THAT EXCESSIVE INSIDE TIRE WEAR OCCURS AND CANNOT BE CORRECTED. THIS TIRE WEAR LEFT UNNOTICED, DUE TO ITS CONCEALMENT FROM VIEW ON THE INSIDE PORTION OF THE TIRE, IS A SAFETY HAZARD. THE TIRES CAN WEAR UNNOTICED TO THE POINT OF FAILURE CAUSING INJURY OR DEATH. MY GS350, THAT I BOUGHT NEW, 1/25/08, HAS BOTH RIGHTSIDE WHEELS OUT OF ALIGNMENT WITH NO WAY TO ACHIEVE PROPER ALIGNMENT. INSIDE TIRE WEAR IS ALREADY APPARENT. VEHICLE HAS ONLY 14,000 MILES ON IT AND WITH TRUNK AND BACKSEAT EMPTY OF ANY ADDED WEIGHT OF CARGO OR PASSENGERS (WHICH WOULD ONLY EXACERBATE THE PROBLEM). EVEN IF EMPTY, NORMAL VEHICLE AGING EXACERBATES THE PROBLEM. INABILITY TO PROPERLY ALIGN WHEELS IS UNACCEPTABLE. THIS IS A SAFETY ISSUE!
NHTSA complaint #10307696 — an unverified report by a vehicle owner.
at 4,800 milesAlexandria, VACrash
POWER TRAIN
2008 ES 350 SURGE --AS I WAS GLIDING (NO ACCELERATION) INTO MY PARKING SPACE IN FRONT OF MY TOWN HOME, MY CAR SUDDENLY SURGED FORWARD, JUMPED THE CURB AND CRASHED INTO MY BRICK TOWN HOME. I APPLIED MY TO THE BRAKES, AND THE CAR CONTINUED TO SURGE FORWARD. I CALLED MY LEXUS DEALER WHO SAID "THIS IS IMPOSSIBLE AND COULD NEVER HAPPEN AND YOU JUST ACCIDENTALLY HIT THE GAS PEDAL" . I DID NOT HIT THE GAS PEDAL. I HAD PICTURES TAKEN OF THE CRASH, WROTE A LETTER TO LEXUS OF NORTH AMERCIA STATING AND REQUESTING A DIFFERENT ES 350 (IT IS A LEASED CAR). I RECEIVED A GRAMMATICALLY INCORRECT LETTER BACK FROM LEXUS THAT WAS THERE NO REASON FOR THE PROBLEM AND THAT IS ESSENTIALLY WAS MY FAULT. I HAVE A COPY OF THE LETTER.. THE LEXUS GM OF SALES IN ALEXANDRIA DENIED THAT A SURGE COULD HAVE HAPPENED AND CLEARLY IS WAS MY FAULT.
NHTSA complaint #10262694 — an unverified report by a vehicle owner.