FaultScore

FaultScore report

2014 Lexus GS 350 problems

Owners have filed 20 complaints about the 2014 Lexus GS 350 with NHTSA between 2014 and 2023. The largest single group is the engine & cooling. Across this model's run it ranks 3 of 7 worst.

D

FaultScore 68/100

Higher is worse. Measured against the other years of the Lexus GS 350.

How this is worked out

The numbers

20

Complaints

8

Crashes reported

0

Fires reported

2

Injuries reported

29,958 mi

Median mileage at failure

Half of reported failures happened before this

56%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 37 vs 50 Severity 100 vs 50 Early failure 96 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 37
Against the median year of the Lexus GS 350. 50 means typical for this model; 100 means roughly double.
Severity — 100
50% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 96
56% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2014 compares with every other Lexus GS 350

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2014 Lexus GS 350

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Fuel & Propulsion 3 15.0%

1 crashes, 0 fires · median 6,250 mi

Steering 3 15.0%

1 crashes, 0 fires · median 47,000 mi

Engine & Cooling 3 15.0%

1 crashes, 0 fires · median 30,000 mi

Seats 2 10.0%

Median failure at 32,650 miles

Brakes 2 10.0%

2 crashes, 0 fires · median 38,458 mi

Electrical System 2 10.0%

Median failure at 62,500 miles

Transmission & Drivetrain 2 10.0%

1 crashes, 0 fires · median 15,133 mi

Stability & Traction Control 1 5.0%

1 crashes, 0 fires · median 8,000 mi

Windows, Mirrors & Wipers 1 5.0%

Median failure at 49,000 miles

Acceleration & Cruise Control 1 5.0%

1 crashes, 0 fires · median 17,200 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 12.5%
1,000 – 9,999 miles 2 12.5%
10,000 – 24,999 miles 2 12.5%
25,000 – 49,999 miles 7 43.8%
50,000 – 74,999 miles 3 18.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2014 peak 5 Feb 2023

Recalls on the 2014 Lexus GS 350

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2021723 55,683 units in Canada

Electrical

Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

Recall 2020577 18,206 units in Canada

Lights And Instruments

Issue: On certain vehicles, the rear reflex reflectors may not have been manufactured correctly. As a result, the rear reflectors may reflect less light than what is required by Canadian regulations. Safety Risk: This small error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has made changes to ensure that all new vehicles have fully compliant rear reflex reflectors.

Recall 2020514 126,597 units in Canada

Fuel System

Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall is an expansion of recalls SRC R95/SRC R96 and SRC RA2/SRC RA3 (Transport Canada Recall Numbers 2020-005 and 2020-088). Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.

Recall 2020088 111,835 units in Canada

Fuel System

Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall is an expansion of recall SRC R95/SRC R96 (Transport Canada Recall No. 2020-005) Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 6,250 miles Jonesboro, GA Crash 1 injured

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNED A 2014 LEXUS GS 350. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, LEFT APPROACHING AN ON RAMP, THE VEHICLE BEGAN TO SHUDDER AND STALLED OUT WHILE THE ACCELERATED PEDAL WAS DEPRESSED. THE VEHICLE HESITATED TO ACCELERATE CAUSING ANOTHER VEHICLE TO CRASH INTO THE CONTACTS VEHICLE CAUSING THE VEHICLE TO SPIN IN 360 AND END UP IN THE MIDDLE OF THE ROAD. ALL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE CONTACT RECEIVED MEDICAL ATTENTION. THE CONTACT SUSTAINED MINOR INJURIES TO THE CHEST AND WENT TO THE HOSPITAL THE FOLLOWING DAY. THE POLICE TOWED THE VEHICLE TO A LOT AND DEEMED THE VEHICLE A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) WHICH COULD BE A POSSIBLE SOLUTION TO THE FAILURE THAT OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,250.

NHTSA complaint #11350627 — an unverified report by a vehicle owner.

at 49,000 miles NEW Carney, TX 1 injured

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2014 LEXUS GS 350. WHILE DRIVING 35 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THE CONTACT SUSTAINED INJURIES TO THE ARMS, WHICH REQUIRED MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (STERLING MCCALL LEXUS, 10025 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 995-2600) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.

NHTSA complaint #11142480 — an unverified report by a vehicle owner.

at 47,000 miles Houston, TX Crash

STEERING

WHILE DRIVING AT APPROXIMATELY 40 MPH, I EXPERIENCED AN ENGINE STALL. THIS CAUSED DIFFICULTY IN STEERING AND BRAKING RESULTING IN AN ACCIDENT.

NHTSA complaint #10968914 — an unverified report by a vehicle owner.

at 47,000 miles Houston, TX Crash

ENGINE

WHILE DRIVING AT APPROXIMATELY 40 MPH, I EXPERIENCED AN ENGINE STALL. THIS CAUSED DIFFICULTY IN STEERING AND BRAKING RESULTING IN AN ACCIDENT.

NHTSA complaint #10968914 — an unverified report by a vehicle owner.

at 47,000 miles Houston, TX Crash

SERVICE BRAKES

WHILE DRIVING AT APPROXIMATELY 40 MPH, I EXPERIENCED AN ENGINE STALL. THIS CAUSED DIFFICULTY IN STEERING AND BRAKING RESULTING IN AN ACCIDENT.

NHTSA complaint #10968914 — an unverified report by a vehicle owner.

at 29,917 miles Laguna Niguel, CA Crash

POWER TRAIN

ON A HILL IN A RESIDENTIAL COMMUNITY, CAR IN DRIVE WITH FOOT ON THE BRAKE , LET PASSENGER OUT STARTED TO PARK THEN CAR STARTED GOING BACKWARD DOWN HILL AND THERE WERE NO BRAKES TO STOP ,THEREFORE HAD TO HIT SOMETHING TO STOP CAR FROM GOING DOWN HILL AND GAINING SPEED WHERE I COULD OF BEEN KILLED. HIT A LARGE PLANTER IN FRONT OF A HOUSE.

NHTSA complaint #10967504 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Orlando, FL

STEERING

Intermittent issue with steering getting stuck at highway speeds. Jolts back into place after a few seconds. No warning lights on display. Mechanic unable to replicate it since it happens intermittently.

NHTSA complaint #11509115 — an unverified report by a vehicle owner.

Lancaster, CA

STEERING

I PURCHASED A USED 2014 LEXUS GS350 F-SPORT IN LATE 2019. NOT LONG AFTER PURCHASE I ALWAYS NOTICED THAT THE STEERING WHEEL WAS NEVER STRAIGHT, SEEMED A LITTLE TO THE RIGHT AND WHEN DRIVING ON FREEWAY THE STEERING WHEEL WOULD FEEL AS IF IT STICKS A LITTLE TO THAT POSITION AND WHEN TRYING TO ALIGN THE CAR TO THE LANE, I HAVE TO USE A LITTLE STRENGTH JUST FOR THE STEERING TO MOVE A LITTLE AND THEN IT WOULD FEEL LIKE IT PULLS TO THE OPPOSITE DIRECTION. EVERY TIME THAT HAPPENS IT LOOKS LIKE I'M SWERVING FOR NO REASON AND FEELS VERY UNSAFE SPECIALLY WHEN OTHER VEHICLES ARE NEXT TO ME. I TOOK THE CAR TO THE DEALERSHIP TO GET AN ALIGNMENT AND THE PROBLEM DIDN'T GO AWAY AND THE STEERING WHEELS WAS STILL FACING TOWARD THE RIGHT. SO I TOOK IT BACK FOR A SECOND TIME AND THEY RE DID THE ALIGNMENT ALONG WITH TEST DRIVING IT AND COULDN'T DUPLICATE THE PROBLEM. THEY SAID THE CAR WAS FINE. I REPLACED THE REAR TIRES AS THEY WERE GETTING A LITTLE LOW AND THINKING MAYBE SOMEHOW THEY HAD SOMETHING TO DO WITH THE ALIGNMENT AFTER REPLACING THE TIRES THE ISSUE HAS ACTUALLY GOTTEN MORE CONSISTENT AND IT'S GETTING VERY ANNOYING. BESIDES ANNOYING I DON'T FEEL SAFE DRIVING IT, BUT I DON'T HAVE A CHOICE AT THE MOMENT. FORTUNATE TO NOT HAVE BEEN INVOLVED IN ANY ACCIDENTS BUT I'M SCARED OF DRIVING IT IN THE RAIN OR ON LONG TRIPS.

NHTSA complaint #11386316 — an unverified report by a vehicle owner.

at 52,000 miles Raleigh, NC

SEATS

PASSENGER SEAT FRAME HAD TO BE REPLACED AT MY COST BECAUSE IT WAS SENDING A FAULTY SIGNAL TO AIR BAG AND THE ONLY WAY THE DEALER COULD ERASE THE AIR BAG CODE WAS TO REPLACE THE SEAT FRAME AT A COST OF $1500 ALSO WITH THE SEATS, THE DRIVER SEAT SLIDES BACK AND FORTH WHEN APPLYING THE BRAKES APPROXIMATELY 1 INCH MAKING FOR AN UNSAFE PROCEDURE WHEN APPLYING BRAKES. IT STARTLES THE DRIVER AND CAUSES A SEVERE DISTRACTION. THE SEAT WILL SLIDE BACK AND FORTH UNTIL THE VEHICLE COMES TO A COMPLETE STOP, WHICH MAKES APPLYING CONSTANT PRESSURE ON THE BRAKE PEDAL TO BE IMPOSSIBLE.

NHTSA complaint #11363541 — an unverified report by a vehicle owner.

at 6,250 miles Jonesboro, GA Crash 1 injured

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNED A 2014 LEXUS GS 350. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, LEFT APPROACHING AN ON RAMP, THE VEHICLE BEGAN TO SHUDDER AND STALLED OUT WHILE THE ACCELERATED PEDAL WAS DEPRESSED. THE VEHICLE HESITATED TO ACCELERATE CAUSING ANOTHER VEHICLE TO CRASH INTO THE CONTACTS VEHICLE CAUSING THE VEHICLE TO SPIN IN 360 AND END UP IN THE MIDDLE OF THE ROAD. ALL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE CONTACT RECEIVED MEDICAL ATTENTION. THE CONTACT SUSTAINED MINOR INJURIES TO THE CHEST AND WENT TO THE HOSPITAL THE FOLLOWING DAY. THE POLICE TOWED THE VEHICLE TO A LOT AND DEEMED THE VEHICLE A TOTAL LOSS. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT HE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) WHICH COULD BE A POSSIBLE SOLUTION TO THE FAILURE THAT OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,250.

NHTSA complaint #11350627 — an unverified report by a vehicle owner.

N Richland Hills, TX

FUEL/PROPULSION SYSTEM

A RECALL NOTICE WAS ISSUED ON JANUARY 12, 2020 TO REPLACE THE FUEL PUMP ON MY LEXUS. I CONTACTED PARKPLACE LEXUS IN GRAPEVINE, TEXAS TWICE AND MOST RECENTLY ABOUT A MONTH AGO AND WAS TOLD THAT THE PARTS HAVE NOT YET ARRIVED. I WAS TOLD THAT THE FUEL PUMP COULD FAIL ABRUPTLY WHILE THE CAR IS BEING DRIVEN POTENTIALLY CAUSING AN ACCIDENT.

NHTSA complaint #11340263 — an unverified report by a vehicle owner.

Irving, TX

FUEL/PROPULSION SYSTEM

THERE'S A RECALL ON MY CAR FOR THE FUEL PUMP WHICH I WAS NOTIFIED LAST MONTH ABOUT THIS ISSUE. THEY ARE STILL WORKING ON A SOLUTION FOR THE ISSUE BUT THIS ISN'T HAPPENING AS QUICK AS IT SHOULD. I'M CONCERNED DRIVING KNOWING THAT MY CAR COULD POSSIBLY STALL AT ANY MOMENT AS I DRIVE ON ONE THE BUSIEST FREEWAYS IN DALLAS ON A DAILY BASIS. I WOULD LIKE TO SEE IF I COULD HAVE THIS REPAIR EXPEDITED AS I AM CONCERNED FOR MY SAFETY AT THIS POINT.

NHTSA complaint #11325710 — an unverified report by a vehicle owner.

at 65,000 miles West Dundee, IL

ELECTRICAL SYSTEM

BOTH FRONT DOOR LOCK ACTUATORS STOPPED WORKING WITHIN A WEEK JUST AFTER 65,000 MILES. THERE ARE MANY MANY OTHERS OUT THERE COMPLAINING ABOUT THIS SAME ISSUE FOR THIS GENERATION GS350. HOPE TO SEE LEXUS RECALL TO MAINTAIN QUALITY AND RELIABILITY REPUTATION. THE REPAIR COSTS ARE VERY UNREASONABLE.

NHTSA complaint #11182651 — an unverified report by a vehicle owner.

at 60,000 miles Deerfield Beach, FL

ELECTRICAL SYSTEM

BOTH FRONT DOOR LOCK ACTUATORS ARE NOT WORKING. THEY FAILED WITHIN DAYS AT 60,000 MILES. COST TO REPLACE BY DEALER IS PROHIBITIVE. I HAVE FOUND OUT THAT THS IS A COMMON ISSUE BRAND WISE.

NHTSA complaint #11173179 — an unverified report by a vehicle owner.

at 49,000 miles NEW Carney, TX 1 injured

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2014 LEXUS GS 350. WHILE DRIVING 35 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THE CONTACT SUSTAINED INJURIES TO THE ARMS, WHICH REQUIRED MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (STERLING MCCALL LEXUS, 10025 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 995-2600) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.

NHTSA complaint #11142480 — an unverified report by a vehicle owner.

at 47,000 miles Houston, TX Crash

STEERING

WHILE DRIVING AT APPROXIMATELY 40 MPH, I EXPERIENCED AN ENGINE STALL. THIS CAUSED DIFFICULTY IN STEERING AND BRAKING RESULTING IN AN ACCIDENT.

NHTSA complaint #10968914 — an unverified report by a vehicle owner.

at 47,000 miles Houston, TX Crash

ENGINE

WHILE DRIVING AT APPROXIMATELY 40 MPH, I EXPERIENCED AN ENGINE STALL. THIS CAUSED DIFFICULTY IN STEERING AND BRAKING RESULTING IN AN ACCIDENT.

NHTSA complaint #10968914 — an unverified report by a vehicle owner.

at 47,000 miles Houston, TX Crash

SERVICE BRAKES

WHILE DRIVING AT APPROXIMATELY 40 MPH, I EXPERIENCED AN ENGINE STALL. THIS CAUSED DIFFICULTY IN STEERING AND BRAKING RESULTING IN AN ACCIDENT.

NHTSA complaint #10968914 — an unverified report by a vehicle owner.

at 29,917 miles Laguna Niguel, CA Crash

POWER TRAIN

ON A HILL IN A RESIDENTIAL COMMUNITY, CAR IN DRIVE WITH FOOT ON THE BRAKE , LET PASSENGER OUT STARTED TO PARK THEN CAR STARTED GOING BACKWARD DOWN HILL AND THERE WERE NO BRAKES TO STOP ,THEREFORE HAD TO HIT SOMETHING TO STOP CAR FROM GOING DOWN HILL AND GAINING SPEED WHERE I COULD OF BEEN KILLED. HIT A LARGE PLANTER IN FRONT OF A HOUSE.

NHTSA complaint #10967504 — an unverified report by a vehicle owner.

at 29,917 miles Laguna Niguel, CA Crash

SERVICE BRAKES

ON A HILL IN A RESIDENTIAL COMMUNITY, CAR IN DRIVE WITH FOOT ON THE BRAKE , LET PASSENGER OUT STARTED TO PARK THEN CAR STARTED GOING BACKWARD DOWN HILL AND THERE WERE NO BRAKES TO STOP ,THEREFORE HAD TO HIT SOMETHING TO STOP CAR FROM GOING DOWN HILL AND GAINING SPEED WHERE I COULD OF BEEN KILLED. HIT A LARGE PLANTER IN FRONT OF A HOUSE.

NHTSA complaint #10967504 — an unverified report by a vehicle owner.

at 17,200 miles Henderson, NV Crash

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2014 LEXUS GS 350. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED TO NEARLY 100 MPH ON ITS OWN. THE CONTACT HAD TO HIT AN OBJECT ON THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DETERMINED THAT IT COULD TAKE THIRTY DAYS TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,200.

NHTSA complaint #10918563 — an unverified report by a vehicle owner.

at 30,000 miles Altoona, PA

ENGINE

CAR HAS ELECTRIC START, ON SEVERAL OCCASIONS CAME OUTSIDE A FEW HOURS AFTER PARKING AND SHUTTING CUT CAR OFF TO FIND THE CAR WAS RUNNING AGAIN, DESPITE NOT HAVING TOUCH THE KEYS. MORE RECENTLY PARKED IN MY GARAGE SHUT CAR OFF CAME INSIDE WITH KEYS IN POCKET WENT OUT TO GARAGE 2 HOURS LATER TO FIND THE CAR STARTED ON ITS OWN AND WITH THE GARAGE DOOR CLOSED FOR THE NIGHT COULD HAVE RESULTED IN CARBON MONOXIDE POISONING IF WE HAD NOT GONE OUT TO THE GARAGE AGAIN THAT EVENING.

NHTSA complaint #10910526 — an unverified report by a vehicle owner.

at 13,300 miles Mrytle Beach, SC

SEATS

TL* THE CONTACT OWNS A 2014 LEXUS GS 350. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT WAS VERY UNCOMFORTABLE WHILE DRIVING AT VARIOUS SPEEDS, WHICH CAUSED THE CONTACT TO HAVE BACK PAINS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE SEAT MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,300.

NHTSA complaint #10875788 — an unverified report by a vehicle owner.

at 8,000 miles Morgantown, WV Crash

TRACTION CONTROL SYSTEM

TL* THE CONTACT OWNS A 2014 LEXUS GS 350. WHILE DRIVING 10 MPH, THE VEHICLE LOST TRACTION AND CRASHED INTO A DITCH AFTER THE TRACTION WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS DRIVING DURING INCLEMENT WEATHER AND STATED THAT THE TRACTION WARNING INDICATOR ILLUMINATED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE VEHICLE NEEDED SNOW TIRES. THE VEHICLE WAS EQUIPPED WITH SNOW TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 2/24/15*CN UPDATED 9/15/17

NHTSA complaint #10671837 — an unverified report by a vehicle owner.

at 350 miles Chevy Chase, MD

POWER TRAIN

THREE TIMES IN THE LAST WEEK I HAVE EXPERIENCE A DANGEROUS HESITATION IN ACCELERATING AT A LOW SPEED AFTER APPLYING THE BRAKES. NO MATTER HOW HARD I PRESS DOWN ON THE ACCELERATOR, THE CAR DOES NOT RESPOND.

NHTSA complaint #10586234 — an unverified report by a vehicle owner.

at 350 miles Chevy Chase, MD

ENGINE

THREE TIMES IN THE LAST WEEK I HAVE EXPERIENCE A DANGEROUS HESITATION IN ACCELERATING AT A LOW SPEED AFTER APPLYING THE BRAKES. NO MATTER HOW HARD I PRESS DOWN ON THE ACCELERATOR, THE CAR DOES NOT RESPOND.

NHTSA complaint #10586234 — an unverified report by a vehicle owner.