Owners have filed 64 complaints
about the 2003 Lexus GX470 with NHTSA between 2003 and 2019.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 1 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 81
Against the median year of the Lexus GX470. 50 means typical for this
model; 100 means roughly double.
Severity — 65
12.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 93
55% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Driveshaft
525.0%
Body
315.0%
Front
315.0%
Automatic Transmission
315.0%
Axle Assembly
210.0%
Exhaust System
210.0%
Transfer Case (4-WHEEL Drive)
15.0%
AIR Suspension System
15.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1323.6%
1,000 – 9,999 miles
1120.0%
10,000 – 24,999 miles
11.8%
25,000 – 49,999 miles
610.9%
50,000 – 74,999 miles
35.5%
75,000 – 99,999 miles
35.5%
100,000 – 149,999 miles
712.7%
150,000+ miles
1120.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2003peak 7Mar 2019
Recalls on the 2003 Lexus GX470
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
03V088000
SEATS:MID/REAR ASSEMBLY
ON CERTAIN VEHICLES EQUIPPED WITH THE LEXUS LINK SYSTEM, IT MAY BE DIFFICULT TO LOCK ONE OF THE TWO LATCHES ON THE BOTTOM OF THE MIDDLE ROW LEFT REAR SEAT (LARGER SIDE OF THE BENCH SEAT DIRECTLY BEHIND THE DRIVER). DUE TO THE THICKNESS OF THE LEXUS LINK SYSTEM STORAGE CASE, THE STOPPER ON THE BOTTOM OF THE SEAT IS SLIGHTLY ELEVATED. THIS ELEVATED POSITION MISALIGNS THE LATCH TO THE STRIKER.
Risk: IF THE VEHICLE IS OPERATED WITH ONLY ONE LATCH LOCKED, THE OCCUPANT OF THE SEAT MAY BE IMPROPERLY RESTRAINED IN THE EVENT OF A CRASH, INCREASING THE RISK OF PERSONAL INJURY.
03V031000
EQUIPMENT:OTHER:LABELS
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE INCORRECT GROSS VEHICLE WEIGHT RATING (GVWR) DATA WAS PRINTED ON THE CERTIFICATION REGULATION LABEL. THE GVWR IS INCORRECTLY REFLECTED ON THE LABEL AS 6,100 LBS. THE CORRECT GVWR SHOULD BE 6,000 LBS.
Risk: THE CERTIFICATION LABEL DOES NOT MEET THE INFORMATION REQUIREMENTS AS DESCRIBED IN THE REGULATIONS.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 180,000 milesHoschton, GACrash
AIR BAGS
FRONT AIR BAGS DID NOT DEPLOY IN 35 MPH REAR END COLLISION WITH ANOTHER STATIONARY VEHICLE ON A BUSY INTERSTATE. THE OTHER CAR WAS TOTALED OUT. THERE WAS A PASSENGER IN THE VEHICLE AS WELL.
NHTSA complaint #11114538 — an unverified report by a vehicle owner.
at 104,805 milesClifton, VACrashFire1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2003 LEXUS GX470. WHILE DRIVING 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A BODY SHOP; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND A REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 104,805.
NHTSA complaint #10406998 — an unverified report by a vehicle owner.
at 105,000 milesPotomac, MDCrash
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY 2003 LEXUS GX470 ON MY WAY TO THE HOSPITAL WITH MY THREE YEAR OLD SON ' WHO WAS EXPERIENCING BREATHING PROBLEMS. I LOST CONTROL OF THE SUV NEAR THE EXIT FOR THE HOSPITAL ' AS I WAS PREPARING TO TAKE THE EXIT FROM THE FREEWAY. THE VEHICLE WENT OFF-BALANCE AND DID A 360 DEGREE ROLLOVER FROM THE EXIT RAMP. I ENDED UP IN THE MEDIAN BETWEEN THE OFF RAMP AND THE ON RAMP. MY SON AND I WERE INTACT AFTER THE ACCIDENT. THE VEHICLE BEHAVED ERRATICALLY DURING THE EPISODE ' AND I COULD NOT FIGURE OUT WHAT WAS HAPPENING WITH THE CONTROLS. I WOULD LIKE FOR NHTSA TO LOOK INTO THE STABILITY SYSTEM OF THIS VEHICLE ' BASED ON THIS EXPERIENCE AND RECENT NEWS OF SIMILAR VEHICLES FROM LEXUS.
NHTSA complaint #10331168 — an unverified report by a vehicle owner.
at 105,000 milesBranchburg, NJCrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 LEXUS GX470. WHEN SHE ATTEMPTED TO DRIVE THE VEHICLE INTO A PARKING SPACE, IT SUDDENLY ACCELERATED AND CRASHED IN TO A PARKED VEHICLE. A POLICE REPORT WAS NOT TAKEN AND THERE WERE NO INJURIES. A LOCAL MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 130,000.
NHTSA complaint #10303531 — an unverified report by a vehicle owner.
at 32,432 milesSunnyvale, CA1 injured
POWER TRAIN
DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PLACE IN THE PARK POSITION WITH THE ENGINE RUNNING AND THE VEHICLE WAS EXITED, A WITNESS OBSERVED THE VEHICLE REVERSING. THE VEHICLE'S DOOR KNOCK THE CONTACT TO THE GROUND AND FRONT LEFT WHEEL ROLLED OVER TO THE CONTACT'S CHEST, BACK, SPINE AND FACE.
NHTSA complaint #10160459 — an unverified report by a vehicle owner.
Pembroke Pines, FLCrash
STEERING:COLUMN
WHEN DRIVING THE VEHICLE AT AN UNDETERMINED SPEED STEERING WHEEL FAILED, CAUSING DRIVER TO LOSE CONTROL THE VEHICLE, AND HIT ANOTHER VEHICLE GOING 50 MPH. CONSUMER TOWED THE VEHICLETO DEALER TO BE INSPECTED, AND MECHANIC DETERMINED THAT STEERING COLUMN BOLT SNAPPED.
NHTSA complaint #10057979 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 168,667 milesWoodland Hills, CA
FUEL/PROPULSION SYSTEM
VEHICLE WAS IN LOW RANGE GOING IN REVERSE WITH A TRAILER VERY SLOW WHEN OUT OF NOWHERE IT ENGAGED FASTER AND WOULDN'T STOP ACCELERATING FOR 15 FEET OF THIS AND IT STOPPED MY FOOT WAS NOT ON THE GAS SO THERE WAS NO REASON WHY IT SHOULD HAVE ENGAGED IN THE MANNER THAT IT DID IN FACT I HAD BOTH FEET ON THE BRAKE TRYING TO STOP IT IT FELT LIKE I HIT SOMETHING WHEN IT STOPPED BUT I DIDN'T HIT ANYTHING. THIS ALL OCCURRED WHILE I WAS BACKING A BOAT INTO MY DRIVEWAY WHICH IS LEVEL GROUND
NHTSA complaint #11190387 — an unverified report by a vehicle owner.
at 200,000 milesHighlands, NJ
STRUCTURE:BODY
WE TOOK IT TO A DEALERSHIP SERVICE CENTER TO HAVE BRAKES AND ROTORS REPLACED. IT WAS REPORTED TO US BY THE SHOP THAT WHEN THEY RAISED THE TRUCK, IT MADE NOISES AND THEY FELT IT WAS UNSAFE TO CONTINUE. THEY REPORTED TO US THAT THE FRAME WAS RUSTED OR ROTTED, ESPECIALLY NEAR THE RIGHT REAREND, AND THAT IT WAS UNSAFE TO DRIVE, THAT THE WHERL OR THE BACK END COULD COLLAPSE. LAST NIGHT, I DID EXTENSIVE RESEARCH ONLINE AND IT APPEARS THIS IS A LONG-STANDING ISSUE WITH TOYOTA FRAMES ON THEIR TRUCKS, WITH MANUFACTURING DEFECTS IN STEEL PRODUCTION AND SUBSEQUENT CHEMICAL TREATMENT ERRORS BEFORE TRUCK ASSEMBLY. EVIDENTLY THERE HAVE BEEN MASSIVE RECALLS OF TACOMA TRUCKS WHICH HAVE THE SAME FRAMES MADE BY A COMPANY IN OHIO CALLED DANA. WE ARE WAITING TO HEAR BACK FROM TOYOTA TODAY WHO ASSIGNED US A CASE MANAGER YESTERDAY WHILE WE WERE AT THE DEALERSHIP REPAIR SHOP. MANY OF THESE TRUCKS NEEDED A FRAME SWAP. THE EXTENT OF THE FRAME RUST AND ROT IS UNBELIEVABLE FOR THE AGE OF THE VEHICLE
NHTSA complaint #11174420 — an unverified report by a vehicle owner.
at 110,000 milesRedford Charter Township, MI
UNKNOWN OR OTHER
FRAME IS ROTTING FROM INSIDE OUT, EXCESSIVE CORROSION ON AN OTHERWISE SPOTLESS VEHICLE. THIS IS A KNOWN ISSUE THAT WAS COMMON TO THE EARLY/MID 2000'S TOYOTA TUNDRA, TACOMA, AND 4RUNNER, THE LATTER OF WHICH SHARES FRAME COMPONENTS. TOYOTA, FOR WHATEVER REASON, COVERED THE TUNDRA AND TACOMA THROUGH RECALLS, BUT SO FAR HAS NOT DONE A RECALL ON THE 4RUNNER OR GX470.
NHTSA complaint #11171320 — an unverified report by a vehicle owner.
at 110,000 milesRedford Charter Township, MI
SUSPENSION
FRAME IS ROTTING FROM INSIDE OUT, EXCESSIVE CORROSION ON AN OTHERWISE SPOTLESS VEHICLE. THIS IS A KNOWN ISSUE THAT WAS COMMON TO THE EARLY/MID 2000'S TOYOTA TUNDRA, TACOMA, AND 4RUNNER, THE LATTER OF WHICH SHARES FRAME COMPONENTS. TOYOTA, FOR WHATEVER REASON, COVERED THE TUNDRA AND TACOMA THROUGH RECALLS, BUT SO FAR HAS NOT DONE A RECALL ON THE 4RUNNER OR GX470.
NHTSA complaint #11171320 — an unverified report by a vehicle owner.
at 110,000 milesRedford Charter Township, MI
STRUCTURE:BODY
FRAME IS ROTTING FROM INSIDE OUT, EXCESSIVE CORROSION ON AN OTHERWISE SPOTLESS VEHICLE. THIS IS A KNOWN ISSUE THAT WAS COMMON TO THE EARLY/MID 2000'S TOYOTA TUNDRA, TACOMA, AND 4RUNNER, THE LATTER OF WHICH SHARES FRAME COMPONENTS. TOYOTA, FOR WHATEVER REASON, COVERED THE TUNDRA AND TACOMA THROUGH RECALLS, BUT SO FAR HAS NOT DONE A RECALL ON THE 4RUNNER OR GX470.
NHTSA complaint #11171320 — an unverified report by a vehicle owner.
at 150,000 milesCazenovia, NY
SUSPENSION
REAR SUSPENSION ARM BROKE A WAY FROM A FRAME SECTION THAT APPEARS ROTTED. NO OTHER RUST ON VEHICLE. THIS HAPPENED WHILE DRIVING ON SMOOTH ROAD AND MADE VERY DIFFICULT TO CONTROL. SCARED TO THINK IF THIS HAPPENED AT HIGHWAY SPEED. AGAIN..THIS IS A CLEAN..NO RUST VEHICLE
NHTSA complaint #11122730 — an unverified report by a vehicle owner.
at 150,000 milesCazenovia, NY
STRUCTURE:BODY
REAR SUSPENSION ARM BROKE A WAY FROM A FRAME SECTION THAT APPEARS ROTTED. NO OTHER RUST ON VEHICLE. THIS HAPPENED WHILE DRIVING ON SMOOTH ROAD AND MADE VERY DIFFICULT TO CONTROL. SCARED TO THINK IF THIS HAPPENED AT HIGHWAY SPEED. AGAIN..THIS IS A CLEAN..NO RUST VEHICLE
NHTSA complaint #11122730 — an unverified report by a vehicle owner.
at 183,400 milesFredericksburg, VA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 LEXUS GX470. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT ACTIVATED THE HAZARD LIGHTS AND ENGAGED THE EMERGENCY BRAKE WHEN THE FAILURE OCCURRED. THE DEALER (POHANKA HONDA OF FREDERICKSBURG, 60 S GATEWAY DR., FREDERICKSBURG, VA 22406, (540) 735-9100) WAS CALLED AND STATED THAT THE CAUSE OF THE FAILURE COULD BE THE BRAKE MASTER CYLINDER. THE DEALER (POHANKA LEXUS CHANTILLY, 13909 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151, (703) 968-9100) WAS ALSO CONTACTED, BUT HAD NOT DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,400.
NHTSA complaint #11118478 — an unverified report by a vehicle owner.
at 180,000 milesHoschton, GACrash
AIR BAGS
FRONT AIR BAGS DID NOT DEPLOY IN 35 MPH REAR END COLLISION WITH ANOTHER STATIONARY VEHICLE ON A BUSY INTERSTATE. THE OTHER CAR WAS TOTALED OUT. THERE WAS A PASSENGER IN THE VEHICLE AS WELL.
NHTSA complaint #11114538 — an unverified report by a vehicle owner.
at 230,000 milesSaratoga, CA
EXTERIOR LIGHTING
THE HEADLIGHT LENS COVERS SLOWLY BECAME FOGGED OVER TIME CAUSING GRADUALLY DECREASING LIGHT OUTPUT. THE MANUFACTURER WANTS TO CHARGE TO POLISH OUT THE FOGGED LENS BUT THIS WOULD NOT HAPPEN IF THE MANUFACTURER DID DUE DILIGENCE IN ENGINEERING AND DESIGN DEVELOPMENT MATERIALS SELECTION. THIS SAFETY FLAW SHOULD BE COVERED UNDER WARRANTY SINCE THE MANUFACTURER IS PROVIDING MATERIALS INFERIOR TO PAST PROVEN STABLE MATERIALS (GLASS AND OTHER AVAILABLE PLASTICS THAT DON'T DEGRADE HAVE BEEN AVAILABLE FOR WELL OVER 70 YEARS). SERVICE CENTERS DO NOT OFFER INSPECTIONS TO MEASURE WHEN THE LIGHT OUTPUT DROPS BELOW FEDERAL SAFETY SPECIFICATIONS AND GLASS LENSES OF THE PAST NEVER SUFFERED THIS PROBLEM. MATERIALS THAT DON'T DEGRADE HAVE BEEN IN USE FOR MANY YEARS AND MANUFACTURERS SHOULD NOT BE ALLOWED TO ADOPT LOWER PERFORMING MATERIALS FOR SAFETY CRITICAL SYSTEM COMPONENTS. INCOMPETENT MATERIALS ENGINEERING SHOULD BE PUNISHED BY REQUIRING THE MANUFACTURER TO REPLACE THESE LENSES AT NO CHARGE REGARDLESS OF THE AGE OF THE VEHICLE. IT IS NOT CLEAR WHEN THE LIGHT OUTPUT WAS OR WILL BE BELOW THE FEDERAL STANDARDS FOR VEHICLE SAFETY WHICH IS PART OF THE PROBLEM ! THIS IS WHY THE DATE OF OCCURRENCE IS UNCERTAIN AND TODAYS DATE IS USED.
NHTSA complaint #10993877 — an unverified report by a vehicle owner.
at 40,000 milesBoulder Creek, CA
UNKNOWN OR OTHER
I HAVE BEEN WAITING OVER 3 YEARS TO GET THE CRACKED / MELTING DASHBOARD REPAIRED UNDER THE RECALL I RECEIVED OVER 3 YEARS AGO. I SPOKE TO THE LOCAL LEXUS DEALER AND THEY SAID I WAS STILL # 49 IN LINE TO GET THIS DONE. REALLY ? AFTER 3 YEARS. HOW PATIENT DOES ONE NEED TO BE ? I BELIEVE A CIVIL SUIT IS IN ORDER HERE. WITH THE TIME AND TRIPS TO THE DEALER FOR THIS AND IT'S STILL NOT HANDLED - SOMEONE WITH SOME AUTHORITY NEEDS TO PRESS THIS ISSUE WITH LEXUS.
NHTSA complaint #10896577 — an unverified report by a vehicle owner.
at 191,000 milesLake Oswego, OR
VEHICLE SPEED CONTROL
IT IS POSSIBLE TO SIMULTANEOUSLY DEPRESS THE GAS PEDAL WHEN BRAKING, THIS CAUSES SUDDEN UNCONTROLLABLE ACCELERATION I REPORTED THE INCIDENT TOO TOYOTA AND REQUESTED UPGRADED ECU SOFTWARE THAT DISABLES THE GAS PEDAL WHILE BRAKING TOYOTA REFUSED TO PROVIDE A SIMPLE SOFTWARE FIX MY WIFE IS A WITNESS.
NHTSA complaint #10649010 — an unverified report by a vehicle owner.
at 191,000 milesLake Oswego, OR
SERVICE BRAKES
IT IS POSSIBLE TO SIMULTANEOUSLY DEPRESS THE GAS PEDAL WHEN BRAKING, THIS CAUSES SUDDEN UNCONTROLLABLE ACCELERATION I REPORTED THE INCIDENT TOO TOYOTA AND REQUESTED UPGRADED ECU SOFTWARE THAT DISABLES THE GAS PEDAL WHILE BRAKING TOYOTA REFUSED TO PROVIDE A SIMPLE SOFTWARE FIX MY WIFE IS A WITNESS.
NHTSA complaint #10649010 — an unverified report by a vehicle owner.
at 28,478 milesRichardson, TX
UNKNOWN OR OTHER
I AM THE ORIGINAL OWNER OF A GX470 LEXUS. THIS VEHICLE ALONG WITH OTHER VEHICLES IS GARAGE KEPT. I DON'T DRIVE SOME OF MY VEHICLES A LOT AS WITH MY GX470 BECAUSE OF THE GAS MILEAGE AND DIFFICULTY IN PARKING VERSES MY C-CLASS MERCEDES BENZ AND OTHER CARS. BUT IN MARCH OF THIS YEAR I NOTICED SEVERE CRACKING IN MY FRONT DASH WHILE TAKING A LONG TRIP. THE CRACKING IS SO SEVERE THAT IT GOES ACROSS THE FRONT DASH WHERE THE PASSENGER'S AIR BAGS ARE LOCATED. THE CRACKING HAS ALSO CAUSED THE SPEAKERS SOUND TO BE DISTORTED. I CONTACTED LEXUS, BUT AT THE TIME I DID NOT KNOW THAT THERE ARE THOUSANDS OF LEXUSES GX470S THAT HAVE THE SAME EXACT PROBLEM. ONE OF THE THINGS I WOULD SUGGEST IS THAT THOSE LEXUS OWNERS LIKE MYSELF THAT IS GOING TO FILE A LAWSUIT SHOULD GET TOGETHER. MY EMAIL ADDRESS IS: [XXX] I ALSO THINK THAT A WAY TO GET THE ADDITION OF LEXUS AND POTENTIAL LEXUS BUYERS THAT HAVE NO IDEA THAT THIS PROBLEM THAT KIA OWNERS DON'T HAVE TO FACE IS THE PLAN A PROTEST OF LEXUS DEALERSHIPS NATIONWIDE. SATURDAY IS A BIG DAY IN THE CAR BUSINESS; BELIEVE ME I USE TO WORK IN THE INDUSTRY. TO HAVE EVEN JUST THREE TO FOUR PROTESTORS WITH SIGNS WARNING POTENTIAL LEXUS CUSTOMERS OF WHAT LEXUS OWNERS ARE EXPERIENCING AND THE FACT THAT LEXUS IS REFUSING TO MAKE THIS RIGHT WILL GET LEXUS ATTENTION. THIS IS NOT A PROBLEM BASED ON THE CONSUMER BUT LEXUS AND WHATEVER COMPANY THAT THEY CONTRACTED WITH TO PRODUCE THESE DASH. I AM PERSONALLY GOING TO SUE LEXUS. I WOULD BE WILLING TO SHARE MY PLEADINGS WITH ANYONE ELSE, BUT I CANNOT GIVE LEGAL ADVISE OF ANY KIND BECAUSE I AM NOT AN ATTORNEY. PLEADINGS ARE PUBLIC RECORD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10626506 — an unverified report by a vehicle owner.
at 57,000 milesNorth Miami Beach, FL
STRUCTURE
THE DASHBOARD IS CRACKED AND MELTED.
NHTSA complaint #10617465 — an unverified report by a vehicle owner.
at 51,000 milesTequesta, FL
STRUCTURE
HAIRLINE CRACKS IN DASHBOARD. GARAGE KEPT.
NHTSA complaint #10558606 — an unverified report by a vehicle owner.
at 160,000 milesAshburn, VA
SERVICE BRAKES
WHEN I WAS DRIVING MY LEXUS GX470 (2003) WITH MY FAMILY ON A LOCAL STREET AT AROUND 35 MPH, MY VEHICLE SUDDENLY STOPPED BY ITSELF. THE BRAKES ENGAGE BY ITSELF AND THE VEHICLE STABILITY CONTROL ACTIVATED WITH BEEPS. FORTUNATELY, NO ONE WAS BEHIND ME. I TOOK MY CAR TO THE LOCAL MECHANIC, HE CHECKED THE BRAKES, CALIPERS..ETC, HE SAID EVERYTHING IS FINE BUT HE COULDN?T FIND ANY REASON WHY IT HAPPENED, HE ASKED ME TO CONTACT LEXUS DEALER. I CALLED THE LEXUS DEALER SERVICE CENTER, I EXPLAINED THE SERVICE REPRESENTATIVE ABOUT WHAT HAPPENED, HE TOLD ME TO CHECK THE BRAKE CALIPERS, I TOLD HIM THE MECHANIC ALREADY CHECKED IT. ANYWAY, EVEN THE LEXUS DEALER COULDN'T EXPLAIN WHY IT HAPPENED.
NHTSA complaint #10553868 — an unverified report by a vehicle owner.
at 160,000 milesAshburn, VA
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I WAS DRIVING MY LEXUS GX470 (2003) WITH MY FAMILY ON A LOCAL STREET AT AROUND 35 MPH, MY VEHICLE SUDDENLY STOPPED BY ITSELF. THE BRAKES ENGAGE BY ITSELF AND THE VEHICLE STABILITY CONTROL ACTIVATED WITH BEEPS. FORTUNATELY, NO ONE WAS BEHIND ME. I TOOK MY CAR TO THE LOCAL MECHANIC, HE CHECKED THE BRAKES, CALIPERS..ETC, HE SAID EVERYTHING IS FINE BUT HE COULDN?T FIND ANY REASON WHY IT HAPPENED, HE ASKED ME TO CONTACT LEXUS DEALER. I CALLED THE LEXUS DEALER SERVICE CENTER, I EXPLAINED THE SERVICE REPRESENTATIVE ABOUT WHAT HAPPENED, HE TOLD ME TO CHECK THE BRAKE CALIPERS, I TOLD HIM THE MECHANIC ALREADY CHECKED IT. ANYWAY, EVEN THE LEXUS DEALER COULDN'T EXPLAIN WHY IT HAPPENED.
NHTSA complaint #10553868 — an unverified report by a vehicle owner.
at 81,000 milesLutz, FL
STRUCTURE
SEVERAL CRACKS (SOME HAIRLINE AND OTHERS WIDER) HAVE APPEARED ALL OVER THE DASHBOARD, NEAR VENTS, ABOVE INSTRUMENT CONSOLE AND IN FRONT OF THE PASSENGER SIDE AIR BAG COVER. INITIALLY, I THOUGHT THIS WAS AN ISOLATED OCCURRENCE BUT IN RESEARCHING THIS TOPIC ONLINE I REALIZED THIS IS PERVASIVE ISSUE WITH THIS MODEL AND IT'S OVERSEAS COUSIN PRADO. THIS IS CLEARLY A MANUFACTURING DEFECT THAT TOYOTA AND LEXUS MUST CORRECT. I BELIEVE THE CRACKS OVER THE PASSENGER SIDE AIR BAG COVER POSE A SAFETY RISK WITH POTENTIAL INTERFERENCE WITH THE OPERATION OF THE AIR BAG DEPLOYMENT. TO BE SURE THIS WASN'T AN ISOLATED OCCURRENCE, I HAVE VISUALLY INSPECTED 5 OTHER GX 470S IN TAMPA AREA (RANDOMLY) OVER THE LAST MONTH AND EACH ONE OF THEM HAD THE SAME CRACKS ON THEIR DASHBOARDS. HERE ARE LINKS TO OWNER FORUM SITES I SURVEYED TO GET A SENSE OF THIS PROBLEM WORLDWIDE ... HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/54056-03-GX470-DASHBOARD-CRACKS/ HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/427349-CRACKED-DASHBOARD.HTML HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/61250-GX470-CRACKED-DASH/ HTTP://WWW.PRADOPOINT.COM/SHOWTHREAD.PHP?12073-CRACKED-DASHBOARD/PAGE15 NHTSA MUST ASK LEXUS TO SURVEY GX 470 OWNERS ON THIS ISSUE TO CONFIRM THE EXTENT OF THE PROBLEM. IF THE INCIDENT RATES ARE AS HIGH AS I BELIEVE THEY ARE, THIS SHOULD BE A BASIS FOR A RECALL AND LEXUS SHOULD BE FORCED TO ADDRESS THIS ISSUE.
NHTSA complaint #10507227 — an unverified report by a vehicle owner.
at 104,805 milesClifton, VACrashFire1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2003 LEXUS GX470. WHILE DRIVING 30 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS NOT FILED. THE INSURANCE COMPANY TOWED THE VEHICLE TO A BODY SHOP; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND A REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 104,805.
NHTSA complaint #10406998 — an unverified report by a vehicle owner.
at 105,000 milesPotomac, MDCrash
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY 2003 LEXUS GX470 ON MY WAY TO THE HOSPITAL WITH MY THREE YEAR OLD SON ' WHO WAS EXPERIENCING BREATHING PROBLEMS. I LOST CONTROL OF THE SUV NEAR THE EXIT FOR THE HOSPITAL ' AS I WAS PREPARING TO TAKE THE EXIT FROM THE FREEWAY. THE VEHICLE WENT OFF-BALANCE AND DID A 360 DEGREE ROLLOVER FROM THE EXIT RAMP. I ENDED UP IN THE MEDIAN BETWEEN THE OFF RAMP AND THE ON RAMP. MY SON AND I WERE INTACT AFTER THE ACCIDENT. THE VEHICLE BEHAVED ERRATICALLY DURING THE EPISODE ' AND I COULD NOT FIGURE OUT WHAT WAS HAPPENING WITH THE CONTROLS. I WOULD LIKE FOR NHTSA TO LOOK INTO THE STABILITY SYSTEM OF THIS VEHICLE ' BASED ON THIS EXPERIENCE AND RECENT NEWS OF SIMILAR VEHICLES FROM LEXUS.
NHTSA complaint #10331168 — an unverified report by a vehicle owner.
at 120,000 milesSyracuse, IN
VEHICLE SPEED CONTROL
IN 2007 OR 2008 THE ACCELERATOR ON MY LEXUS GX 470 STUCK IN THE WIDE OPEN POSITION. I HAD FLOORED THE ACCELERATOR TO PASS A TRUCK AND WHEN TAKING MY FOOT OFF THE ACCELERATOR THE CAR WOULD NOT SLOW DOWN. I WAS ABLE TO APPLY THE BRAKES WITH MUCH EFFORT AND TURN OF THE IGNITION. THE FLOOR MAT WAS NOT PART OF THE PROBLEM. I THEN RESTARTED THE CAR AND IT DROVE NORMAL. I TOOK THE CAR TO THE LEXUS DEALERSHIP WHERE I PURCHASED THE CAR NEW, WHICH IS LEXUS OF MISHAWAKA, INDIANA. THEY INSPECTED THE CAR AND SAID THEY COULD FIND NOTHING WRONG AND THAT IT WAS PROBABLY THE FLOOR MAT. IT WAS NOT THE FLOOR MAT. I TRADED THE CAR IN AT LEXUS OF MISHAWAKA IN NOVEMBER OF 2008. I NO LONGER OWN THE CAR.
NHTSA complaint #10313516 — an unverified report by a vehicle owner.
at 93,031 milesDenver, CO
FUEL SYSTEM, GASOLINE
I OWN A 2003 LEXUS GX470. ON FRIDAY JANUARY 8TH AS I WAITED FOR TRAFFIC TO CLEAR BEFORE TURNING RIGHT TO ENTER A BLVD, THE ENGINE SUDDENLY BEGAN TO RACE WHILE MY RIGHT FOOT FORCED DOWN THE BRAKE PEDAL TO PREVENT THE CAR FROM "LAUNCHING" INTO THE CROSS TRAFFIC. THE VEHICLE BEGAN TO SHUDDER AND SHAKE AND MY DAD YELLED "YOU'RE SPINNING YOUR TIRES!" I YELLED "MY FOOT IS ON THE BRAKE, WHAT SHOULD I DO?" WE TURNED OFF THE IGNITION AND THE ENGINE STOPPED RUNNING. LATER, WHILE MY DAD OBSERVED FROM THE OPEN DRIVER'S-SIDE DOOR, I ROUGHLY TRUMPED ON THE GAS PEDAL 2 OR 3 TIMES BECAUSE WE WERE VAGUELY AWARE OF A TOYOTA "ACCELERATOR STICKING" PROBLEM. I THEN STARTED THE CAR AND DROVE IT SEVERAL MILES - WHILE TOTALLY TERRIFIED. IMMEDIATELY I ARRANGED TO HAVE THE CAR TRANSPORTED TO MY DEALER'S FACILITIES. AND, AFTER THREE DAYS OF "TESTING," NO PROBLEM WAS FOUND AND I DROVE HOME, SHAKING. SO, JUDGING FROM RECENT MEDIA REPORTS, WHAT WAS NEW OR DIFFERENT ABOUT MY EXPERIENCE? 1) NO MATS WERE EVER USED IN THE DRIVER'S COMPARTMENT DURING THE FIVE YEARS I HAVE OWNED THE CAR. 2) THE ENGINE WAS "AT IDLE" AND THE BRAKE PEDAL WAS DEPRESSED BEFORE THE ENGINE BEGAN TO SUDDENLY RACE. 3) I AM NOT A "TWO-FOOT" DRIVER...NEVER, EVER. 4) MY DAD CHECKED (YES, HE IS A MECHANICAL ENGINEER) TO SEE IF THE GAS PEDAL WAS IN ITS CORRECT IDLE POSITION AFTER SHUT-OFF: THE PETAL POSITION WAS NORMAL, NORMAL BEFORE, DURING AND AFTER BEING "TRUMPED" ON. 5) MY CAR WAS NOT MOVING, JUST WAITING, AT IDLE, WITH NO OPERATOR INTERVENTION PRIOR OR DURING ENGINE REV-UP. IN A NUT-SHELL, MY NEAR-DEATH EXPERIENCE COULD NOT HAVE BEEN PROVOKED BY A MECHANICAL PROBLEM WITH THE ACCELERATOR PETAL. THIS FAILURE HAS NOT HAPPENED AGAIN... NO REPAIR WAS MADE... MY DEALER CLAIMED THAT NOTHING LIKE THIS HAS HAPPENED ON A LEXUS THAT THEY KNEW ABOUT...BUT CONGRESSIONAL TESTIMONY TODAY SHOWS THAT OTHER LEXUS OWNERS HAVE EXPERIENCED SUDDEN ENGINE ACCELERATION WITH NO PEDAL INVOLVEMENT.
NHTSA complaint #10313443 — an unverified report by a vehicle owner.
at 93,031 milesDenver, CO
ELECTRICAL SYSTEM
I OWN A 2003 LEXUS GX470. ON FRIDAY JANUARY 8TH AS I WAITED FOR TRAFFIC TO CLEAR BEFORE TURNING RIGHT TO ENTER A BLVD, THE ENGINE SUDDENLY BEGAN TO RACE WHILE MY RIGHT FOOT FORCED DOWN THE BRAKE PEDAL TO PREVENT THE CAR FROM "LAUNCHING" INTO THE CROSS TRAFFIC. THE VEHICLE BEGAN TO SHUDDER AND SHAKE AND MY DAD YELLED "YOU'RE SPINNING YOUR TIRES!" I YELLED "MY FOOT IS ON THE BRAKE, WHAT SHOULD I DO?" WE TURNED OFF THE IGNITION AND THE ENGINE STOPPED RUNNING. LATER, WHILE MY DAD OBSERVED FROM THE OPEN DRIVER'S-SIDE DOOR, I ROUGHLY TRUMPED ON THE GAS PEDAL 2 OR 3 TIMES BECAUSE WE WERE VAGUELY AWARE OF A TOYOTA "ACCELERATOR STICKING" PROBLEM. I THEN STARTED THE CAR AND DROVE IT SEVERAL MILES - WHILE TOTALLY TERRIFIED. IMMEDIATELY I ARRANGED TO HAVE THE CAR TRANSPORTED TO MY DEALER'S FACILITIES. AND, AFTER THREE DAYS OF "TESTING," NO PROBLEM WAS FOUND AND I DROVE HOME, SHAKING. SO, JUDGING FROM RECENT MEDIA REPORTS, WHAT WAS NEW OR DIFFERENT ABOUT MY EXPERIENCE? 1) NO MATS WERE EVER USED IN THE DRIVER'S COMPARTMENT DURING THE FIVE YEARS I HAVE OWNED THE CAR. 2) THE ENGINE WAS "AT IDLE" AND THE BRAKE PEDAL WAS DEPRESSED BEFORE THE ENGINE BEGAN TO SUDDENLY RACE. 3) I AM NOT A "TWO-FOOT" DRIVER...NEVER, EVER. 4) MY DAD CHECKED (YES, HE IS A MECHANICAL ENGINEER) TO SEE IF THE GAS PEDAL WAS IN ITS CORRECT IDLE POSITION AFTER SHUT-OFF: THE PETAL POSITION WAS NORMAL, NORMAL BEFORE, DURING AND AFTER BEING "TRUMPED" ON. 5) MY CAR WAS NOT MOVING, JUST WAITING, AT IDLE, WITH NO OPERATOR INTERVENTION PRIOR OR DURING ENGINE REV-UP. IN A NUT-SHELL, MY NEAR-DEATH EXPERIENCE COULD NOT HAVE BEEN PROVOKED BY A MECHANICAL PROBLEM WITH THE ACCELERATOR PETAL. THIS FAILURE HAS NOT HAPPENED AGAIN... NO REPAIR WAS MADE... MY DEALER CLAIMED THAT NOTHING LIKE THIS HAS HAPPENED ON A LEXUS THAT THEY KNEW ABOUT...BUT CONGRESSIONAL TESTIMONY TODAY SHOWS THAT OTHER LEXUS OWNERS HAVE EXPERIENCED SUDDEN ENGINE ACCELERATION WITH NO PEDAL INVOLVEMENT.
NHTSA complaint #10313443 — an unverified report by a vehicle owner.
at 33,102 milesAdrian, MI
VEHICLE SPEED CONTROL
I WAS TRAVELING WEST ON A TWO LANE PAVED ROAD (SUTTON ROAD) NEAR SUTTON SCHOOL. WEATHER WAS SNOWING AND ROAD CONDITIONS SLIPPERY WHEN MY ACCERERATOR FAILED TO RETURN TO IDLE POSITION. I APPLIED BRAKES AS I WAS APPROACHING A VEHICLE IN FRONT OF ME TRAVELING IN THE SAME DIRECTION. THE ELECTRONIC STABILITY CONTROL FAILED TO MAINTAIN STRAIGHT DIRECTION AS PER DESIGN INTENT AND MANUALS. FRONT BEGAN SLIDING TO LEFT AND REAR OF VEHICLE BEGAN SLIDING TO RIGHT. I NCREASED BRAKE PRESSURE AND STEERED INTO TH SKID , TO THE RIGHT. I WAS ABLE TO MISS THE CONTACT WITH ANY OTHER VEHICLES AND OR DAMAGE ANY PROPERTY , BUT DID END UP SLIDING INTO A DITCH OFF OF THE ROAD. WITH THE IMPACT RESULTING IN THE DEATH OF MY SERVICE DOG . AS I AM HANDICAPPED. NO DAMAGE TO MY VEHICLE , BUT NO I AM VIRTUALLY IMMOBILE WITH THE LOSS IF MY DEAR SERVICE DOG.
NHTSA complaint #10307396 — an unverified report by a vehicle owner.