Owners have filed 38 complaints
about the 2005 Lexus GX470 with NHTSA between 2006 and 2021.
The largest single group is the airbags.
Across this model's run it ranks 3 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Lexus GX470. 50 means typical for this
model; 100 means roughly double.
Severity — 100
26.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.5%
1,000 – 9,999 miles
14.5%
10,000 – 24,999 miles
14.5%
50,000 – 74,999 miles
1045.5%
75,000 – 99,999 miles
29.1%
100,000 – 149,999 miles
627.3%
150,000+ miles
14.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2006peak 3Apr 2021
Recalls on the 2005 Lexus GX470
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
16V065000
AIR BAGS:SIDE/WINDOW
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2006 Toyota Land Cruiser and Lexus LX470, 2005-2006 Toyota Tundra and Sequoia, 2004-2006 Toyota 4Runner and Lexus GX470 vehicles equipped with side curtain-shield-air bags. The affected vehicles have an air bag control module that may be improperly programmed, causing the side curtain-shield-air bags to deploy inadvertently.
Risk: If the side curtain-shield-air bags deploy unexpectedly, it can increase the risk of occupant injury.
Reports where the owner recorded a crash, a fire, an injury or a death.
Fort Myers, FLCrash
SEAT BELTS
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE UNLATCH DURING HARD BRAKING. THE 3RD ISSUE IS THE STEERING WHEEL MATERIAL FAILS IN THE HIGH HEAT THE SAME AS THE DASHBOARD THAT THEY HAVE ALREADY VOLUNTARY RECALLED. THIS ISSUES IS SEEN ON ALMOST ALL LEXUS GX SERIES IN FL IF YOU REVIEW THE FORUM BOARDS VIA A SIMPLE GOOGLE SEARCH YOU WILL SEE 1000'S OF OTHER OWNERS EXPERIENCING THE SAME COMPLAINTS.
NHTSA complaint #10764724 — an unverified report by a vehicle owner.
Fort Myers, FLCrash
STEERING
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE UNLATCH DURING HARD BRAKING. THE 3RD ISSUE IS THE STEERING WHEEL MATERIAL FAILS IN THE HIGH HEAT THE SAME AS THE DASHBOARD THAT THEY HAVE ALREADY VOLUNTARY RECALLED. THIS ISSUES IS SEEN ON ALMOST ALL LEXUS GX SERIES IN FL IF YOU REVIEW THE FORUM BOARDS VIA A SIMPLE GOOGLE SEARCH YOU WILL SEE 1000'S OF OTHER OWNERS EXPERIENCING THE SAME COMPLAINTS.
NHTSA complaint #10764724 — an unverified report by a vehicle owner.
Fort Myers, FLCrash
SERVICE BRAKES
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE UNLATCH DURING HARD BRAKING. THE 3RD ISSUE IS THE STEERING WHEEL MATERIAL FAILS IN THE HIGH HEAT THE SAME AS THE DASHBOARD THAT THEY HAVE ALREADY VOLUNTARY RECALLED. THIS ISSUES IS SEEN ON ALMOST ALL LEXUS GX SERIES IN FL IF YOU REVIEW THE FORUM BOARDS VIA A SIMPLE GOOGLE SEARCH YOU WILL SEE 1000'S OF OTHER OWNERS EXPERIENCING THE SAME COMPLAINTS.
NHTSA complaint #10764724 — an unverified report by a vehicle owner.
Kingston, NYCrash
VEHICLE SPEED CONTROL
S10 APPROPRIATE HANDLING - LETTER TO THE SECRETARY FROM COMPLAINT REGARDING SUDDEN ACCELERATION OF HIS 2005 TOYOTA LEXUS GX470 *KB THE CONSUMER STATED AS HER HUSBAND WAS ENTERING THE GARAGE, HE SLOWED DOWN TO MOVE AROUND A GARBAGE PAIL IN THE GARAGE. AT THAT MOMENT, THE VEHICLE SUDDENLY ACCELERATED AND HIT A STORAGE SHELF AND THEN CRASHED THROUGH THE REAR WALL OF THE GARAGE. THE SPEED OF THE VEHICLE CAUSED IT TO GO OVER THE FOUNDATION LIP OF THE REAR WALL. FORTUNATELY, THAT IS WHAT STOPPED THE VEHICLE FROM GOING FURTHER . THE CONSUMERS HUSBAND TRIED TO APPLY THE BRAKES DURING THE ACCELERATION, BUT THE VEHICLE WOULD NOT STOP.
NHTSA complaint #10383841 — an unverified report by a vehicle owner.
at 55,000 milesKingston, NYCrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND ENTERING HER GARAGE, THE VEHICLE SUDDENLY ACCELERATED TO THE BACK OF THE GARAGE. THE BRAKES WERE APPLIED BUT FAILED TO ENGAGE. THE VEHICLE HAD NOT BEEN INSPECTED NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED WHO INFORMED HER THAT THEY WERE GOING TO CONTACT THEIR LAWYERS. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 55,000. UPDATED 03/17/11*LJ UPDATED 12/30/11
NHTSA complaint #10379714 — an unverified report by a vehicle owner.
at 73,000 milesRichmond, VACrash3 injured
STRUCTURE
TL*THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, WHEN AN OPPOSING VEHICLE CRASHED INTO THE VEHICLE. SUDDENLY, THE VEHICLE ROLLED OVER. THE THREE OCCUPANTS SUSTAINED MODERATE INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED FIVE WEEKS PRIOR TO THE FAILURE REGARDING THE VEHICLE ROLLING OVER. THE FAILURE AND CURRENT MILEAGES WERE 73,000.
NHTSA complaint #10326408 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 153,000 milesBrooklyn, NY
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT STATED HE NOTICED THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CHASSIS WAS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,000.
NHTSA complaint #11408179 — an unverified report by a vehicle owner.
Sammamish, WA
UNKNOWN OR OTHER
VEHICLE DASHBOARD BECOMES SHINY (ALMOST LIKE ITS MELTING) CAUSING GLARE ON THE WINDSCREEN WHEN EXPOSED TO SUNLIGHT. THIS MAKES DRIVING DIFFICULT. DASHBOARD ALSO EMITS ODORS CAUSING NAUSEA
NHTSA complaint #11109682 — an unverified report by a vehicle owner.
Brentwood, CA
UNKNOWN OR OTHER
CRACKING DASHBOARD AND STEERING WHEEL (LEATHER PORTION) SUN BURNT JUST MISSED THE EXTENDED WARRANTY ENHANCEMENT PROGRAM LESS THAN A MONTH (05/17) SO LEXUS OFFERED ME A FREAKING DASH MAT UP TO $200. WHAT A TOTAL JOKE!
NHTSA complaint #11001833 — an unverified report by a vehicle owner.
at 89,000 milesFairville, NJ
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT STATED THAT THE BRAKE CALIPERS FAILED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE CONTACT STATED THAT FAILURE FIRST OCCURRED AT 60,000 MILES. THE FRONT END OF THE VEHICLE VIBRATED AND SHOOK WHEN DRIVEN AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKES, CALIPERS, AND ROTORS NEEDED TO BE REPLACED. THE FRONT BRAKES, CALIPERS, AND ROTORS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES, CALIPERS, AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
NHTSA complaint #10968271 — an unverified report by a vehicle owner.
SAN Francisco, CA
AIR BAGS
SAFETY RECALL GLB (NHTSA RECALL ID 16V065) ISSUED FEBRUARY 2, 2016. IT HAS BEEN ONE FULL YEAR, AND THE DEALERSHIP REFUSES TO FIX THE CAR! THEY SAY THEY DO NOT HAVE PARTS, AND HAVE NO PLAN ON WHEN THEY WILL GET PARTS.
NHTSA complaint #10948701 — an unverified report by a vehicle owner.
Fairmont, WV
AIR BAGS
TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10946997 — an unverified report by a vehicle owner.
at 130,000 milesChapel Hill, NC
AIR BAGS
RECALL WAS FEB 2ND 2016 AND STILL NO REPAIR ABLE TO BE SCHEDULED WHEN I CALL THE LEXUS DEALER.
NHTSA complaint #10939652 — an unverified report by a vehicle owner.
Panama City, FL
AIR BAGS
MY DASH HAS CRACKED ALL OVER THE COMPLETE DASH , NOT A SMALL PART , ALL OF IT . I WAS NOTIFIED A YEAR AGO AND IT IS STILL NOT REPLACED . YOU SHOULD NOT ALLOW THIS TO GO THIS LONG AND THEN AN ISSUE WITH AN AIRBAG CAME IN THE MAIL AND IT TOO HAS NOT BEEN REPAIRED ! NOW THE NEWS SAYS I LIVE IN A DAMP AND HUMID AREA SO DOES THIS MEAN I AM IN MORE DANGER ? WHY ARE THEY NOT REPAIRING THESE PROBLEMS AND WHY IS THE NHTSA NOT HELPING US?
NHTSA complaint #10934329 — an unverified report by a vehicle owner.
Panama City, FL
UNKNOWN OR OTHER
MY DASH HAS CRACKED ALL OVER THE COMPLETE DASH , NOT A SMALL PART , ALL OF IT . I WAS NOTIFIED A YEAR AGO AND IT IS STILL NOT REPLACED . YOU SHOULD NOT ALLOW THIS TO GO THIS LONG AND THEN AN ISSUE WITH AN AIRBAG CAME IN THE MAIL AND IT TOO HAS NOT BEEN REPAIRED ! NOW THE NEWS SAYS I LIVE IN A DAMP AND HUMID AREA SO DOES THIS MEAN I AM IN MORE DANGER ? WHY ARE THEY NOT REPAIRING THESE PROBLEMS AND WHY IS THE NHTSA NOT HELPING US?
NHTSA complaint #10934329 — an unverified report by a vehicle owner.
at 104,000 milesManhattan Beach, CA
AIR BAGS
TL* THE CONTACT OWNS A 2005 LEXUS GX470. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10919694 — an unverified report by a vehicle owner.
Laredo, TX
AIR BAGS
RECEIVED A LETTER FROM LEXUS ON 11/20/2015 AND SPOKE TO LEXUS OF SAN ANTONIO, TX.,NORTH CENTRAL PARK. THE LETTER INDICATED THAT THE ENTIRE DASH BOARD HAD TO BE REPLACE DUE TO A FAULT OF COMPANY'S DEFECT EFFECTING THE AIRBAGS. I HAVE SINCE THEN RECEIVED A SECOND LETTER, AS IT WAS STATED, ON THE FIRST LETTER THAT A REPLACEMENT WOULD COME IN TO REPLACE THE OLD DEFECTIVE ONE. SINCE THEN LEXUS OF SAN ANTONIO HAS STATED, AS OF THIS MORNING, THAT THEY ARE REPLACING THEM AT 2 A WEEK AS PARTS COME IN. THERE ARE 100 VEHICLES IN FRONT OF MINE!!! IF THERE IS A TIME FRAME FOR REPLACEMENTS, I DON'T THINK MINE WOULD BE REPLACED EVER. STARTING FROM TODAY, THERE WILL BE 50 WEEKS TILL I GET CALLED IN. IS THERE GOING TO BE A SOLUTION FOR THIS REPLACEMENT? THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10873187 — an unverified report by a vehicle owner.
Fort Myers, FLCrash
SEAT BELTS
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE UNLATCH DURING HARD BRAKING. THE 3RD ISSUE IS THE STEERING WHEEL MATERIAL FAILS IN THE HIGH HEAT THE SAME AS THE DASHBOARD THAT THEY HAVE ALREADY VOLUNTARY RECALLED. THIS ISSUES IS SEEN ON ALMOST ALL LEXUS GX SERIES IN FL IF YOU REVIEW THE FORUM BOARDS VIA A SIMPLE GOOGLE SEARCH YOU WILL SEE 1000'S OF OTHER OWNERS EXPERIENCING THE SAME COMPLAINTS.
NHTSA complaint #10764724 — an unverified report by a vehicle owner.
Fort Myers, FLCrash
STEERING
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE UNLATCH DURING HARD BRAKING. THE 3RD ISSUE IS THE STEERING WHEEL MATERIAL FAILS IN THE HIGH HEAT THE SAME AS THE DASHBOARD THAT THEY HAVE ALREADY VOLUNTARY RECALLED. THIS ISSUES IS SEEN ON ALMOST ALL LEXUS GX SERIES IN FL IF YOU REVIEW THE FORUM BOARDS VIA A SIMPLE GOOGLE SEARCH YOU WILL SEE 1000'S OF OTHER OWNERS EXPERIENCING THE SAME COMPLAINTS.
NHTSA complaint #10764724 — an unverified report by a vehicle owner.
Fort Myers, FLCrash
SERVICE BRAKES
THE LEXUS GX470 HAS MANY MAJOR SAFETY ISSUES THAT ARE GOING TO END UP IN DEATHS FOR EXAMPLE THE SUNROOF DRAINING SYSTEM OVERFLOWS AND DRAINS ON AND NEAR THE BRAKE PEDALS AND THE THEN OVERFLOWS ONTO THE FLOOR BOARDS CAUSING THE WHOLE GENERAL AREA TO BE EXTREMELY SLIPPERY AND AT TIMES RENDERING THE BRAKES UNUSABLE. THEN THE 2ND ISSUES IS THE SEAT-BELTS DO NOT ALWAYS FUNCTION CORRECTLY AT TIMES THE UNLATCH DURING HARD BRAKING. THE 3RD ISSUE IS THE STEERING WHEEL MATERIAL FAILS IN THE HIGH HEAT THE SAME AS THE DASHBOARD THAT THEY HAVE ALREADY VOLUNTARY RECALLED. THIS ISSUES IS SEEN ON ALMOST ALL LEXUS GX SERIES IN FL IF YOU REVIEW THE FORUM BOARDS VIA A SIMPLE GOOGLE SEARCH YOU WILL SEE 1000'S OF OTHER OWNERS EXPERIENCING THE SAME COMPLAINTS.
NHTSA complaint #10764724 — an unverified report by a vehicle owner.
Netcong, NJ
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING
NHTSA complaint #10717263 — an unverified report by a vehicle owner.
Rome, GA
ELECTRONIC STABILITY CONTROL (ESC)
WHEN CRANKING THE CHECK ENGINE AND THE VSC AND TRACTION LIGHT ALL COME ON. HAD THE TOYOTA DEALERSHIP PUT IT ON THE MACHINE SAID IT WAS SOMETHING WITH EMISSIONS THAT WOULD RUN AROUND 2K TO REPAIR AT THE LEXUS DEALERSHIP. VEHICLE RUNS PERFECT. LIGHTS WILL GO OFF AT RANDOM TIMES BUT THEN COME BACK ON. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS AND THE VEHICLE IS STILL RUNNING GREAT. OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM ACCORDING TO MY GOOGLE INQUIRIES. I ALSO HAVE HAD MY ENTIRE DASHBOARD CRACK WHICH I UNDERSTAND LEXUS WILL BE FIXING AT NO COST TO THE CONSUMER.
NHTSA complaint #10690614 — an unverified report by a vehicle owner.
at 75,000 milesTHE Woodlands, TX
AIR BAGS
AIRBAG WARNING LIGHT CAME ON. SERVICE IDENTIFIED A BROKEN WIRE IN THE DRIVERS SIDE AIRBAG. RECOMMENDATION WAS ALSO MADE TO REPLACE THE PASSENGER SIDE HARNESS AT $2500. WHEN THE VEHICLE WAS RETURNED, THE ENTIRE DASHBOARD WAS CRACKED FOLLOWING THE CONTOUR OF THE CONTROLS AND GLOVEBOX. THIS WAS REPLACED AT NO CHARGE. SERVICE ADMITTED THAT THE CRACKING IS A COMMON PROBLEM.
NHTSA complaint #10650120 — an unverified report by a vehicle owner.
Apple Springs, TX
STRUCTURE:BODY
DASH BOARD HAS BEGUN TO CRACK. CONCERNED THERE WOULD BE A SAFETY ISSUE IF THE AIR BAGS WERE DEPLOYED. APPARENTLY THIS IS A COMMON ISSUE FOR THE LEXUS GX470 FROM READING OTHER COMPLAINTS.
NHTSA complaint #10628573 — an unverified report by a vehicle owner.
at 55,000 milesWilmington, NC
AIR BAGS
GROWING CRACKS ALL OVER THE DASH. THIS IS A KNOWN DEFECT WITH MANY OTHER REPORTED INCIDENTS.
NHTSA complaint #10625775 — an unverified report by a vehicle owner.
at 55,000 milesWilmington, NC
STRUCTURE
GROWING CRACKS ALL OVER THE DASH. THIS IS A KNOWN DEFECT WITH MANY OTHER REPORTED INCIDENTS.
NHTSA complaint #10625775 — an unverified report by a vehicle owner.
Boca Raton, FL
SEATS
I SAW [XXX] NEWS, WATCH DOG REPORT ON CRACKED/MELTING DASHBOARDS. I WANT TO FILE A COMPLAINT THAT I TOO HAVE THIS PROBLEM. THE CRACKING STARTED A FEW YEARS AGO AND HAS SLOWING CONTINUED. MY ENTIRE DASH IS LITERALLY CRACKING OFF IN PIECES AND THERE IS FOAM PADDING EXPOSED. IT IS GETTING WORSE. I'M CONCERNED ABOUT THE SAFETY WITH THE AIR BAGS. I DRIVE A LEXUS SUV, AN EXPENSIVE CAR. I DID BRING IT TO JM LEXUS, THE CUSTOMER SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO ABOUT IT, NOW. I DIDN'T THINK I HAD A LEG TO STAND ON, UNTIL I SAW THE MULTIPLE COMPLAINTS BY OTHERS WITH THE SAME ISSUES ON TELEVISION. PLEASE LET ME KNOW WHAT I SHOULD DO NEXT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
NHTSA complaint #10592226 — an unverified report by a vehicle owner.
Boca Raton, FL
AIR BAGS
I SAW [XXX] NEWS, WATCH DOG REPORT ON CRACKED/MELTING DASHBOARDS. I WANT TO FILE A COMPLAINT THAT I TOO HAVE THIS PROBLEM. THE CRACKING STARTED A FEW YEARS AGO AND HAS SLOWING CONTINUED. MY ENTIRE DASH IS LITERALLY CRACKING OFF IN PIECES AND THERE IS FOAM PADDING EXPOSED. IT IS GETTING WORSE. I'M CONCERNED ABOUT THE SAFETY WITH THE AIR BAGS. I DRIVE A LEXUS SUV, AN EXPENSIVE CAR. I DID BRING IT TO JM LEXUS, THE CUSTOMER SERVICE MANAGER SAID THERE WAS NOTHING HE COULD DO ABOUT IT, NOW. I DIDN'T THINK I HAD A LEG TO STAND ON, UNTIL I SAW THE MULTIPLE COMPLAINTS BY OTHERS WITH THE SAME ISSUES ON TELEVISION. PLEASE LET ME KNOW WHAT I SHOULD DO NEXT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
NHTSA complaint #10592226 — an unverified report by a vehicle owner.
at 116,000 milesOviedo, FL
AIR BAGS
THERE HAS BEEN A PROBLEM FOR YEARS WITH CERTAIN TOYOTA AND LEXUS VEHICLES DASHBOARDS CRACKING. THIS IS NOT ONLY A COSMETIC ISSUE BUT A SAFETY ISSUE (PASSENGER SIDE AIRBAG) AS WELL AND EVEN TOYOTA REPAIR MANUALS SAY TO REPLACE THE DASH IF THERE ARE ANY CRACKS YET DEALERS ARE NOT ADDRESSING THE PROBLEM AND ARE MAKING OWNERS PAY THOUSANDS OF DOLLARS FOR A NEW DASH WHEN CLEARLY THERE'S A DEFECT IN THE MATERIALS USED TO MAKE THE DASH. THIS HAS BEEN AN ISSUE FOR OVER 5YRS. AND TOYOTA / LEXUS HAS BEEN WELL AWARE OF IT, YET AS OF FEBRUARY 2014 THERE HAS STILL BEEN NO RECALL ISSUED? HERE'S THE PROBLEM W/ LEXUS GX470 MODELS: HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/427349-CRACKED-DASHBOARD.HTML HERE'S THE PROBLEM W/ TOYOTA 4RUNNER MODELS: HTTP://WWW.TOYOTA-4RUNNER.ORG/MAINTENANCE-DETAILING/59435-CRACKED-DASH.HTML HTTP://WWW.TOYOTA-4RUNNER.ORG/4TH-GEN-T4RS/122935-***CRACKED-DASHBOARD-ACTION-REQUEST***.HTML THERE ARE MANY OTHERS OUT THERE TOO, JUST GOOGLE "TOYOTA CRACKED DASH".
NHTSA complaint #10562604 — an unverified report by a vehicle owner.
at 116,000 milesOviedo, FL
ELECTRICAL SYSTEM
THERE HAS BEEN A PROBLEM FOR YEARS WITH CERTAIN TOYOTA AND LEXUS VEHICLES DASHBOARDS CRACKING. THIS IS NOT ONLY A COSMETIC ISSUE BUT A SAFETY ISSUE (PASSENGER SIDE AIRBAG) AS WELL AND EVEN TOYOTA REPAIR MANUALS SAY TO REPLACE THE DASH IF THERE ARE ANY CRACKS YET DEALERS ARE NOT ADDRESSING THE PROBLEM AND ARE MAKING OWNERS PAY THOUSANDS OF DOLLARS FOR A NEW DASH WHEN CLEARLY THERE'S A DEFECT IN THE MATERIALS USED TO MAKE THE DASH. THIS HAS BEEN AN ISSUE FOR OVER 5YRS. AND TOYOTA / LEXUS HAS BEEN WELL AWARE OF IT, YET AS OF FEBRUARY 2014 THERE HAS STILL BEEN NO RECALL ISSUED? HERE'S THE PROBLEM W/ LEXUS GX470 MODELS: HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/427349-CRACKED-DASHBOARD.HTML HERE'S THE PROBLEM W/ TOYOTA 4RUNNER MODELS: HTTP://WWW.TOYOTA-4RUNNER.ORG/MAINTENANCE-DETAILING/59435-CRACKED-DASH.HTML HTTP://WWW.TOYOTA-4RUNNER.ORG/4TH-GEN-T4RS/122935-***CRACKED-DASHBOARD-ACTION-REQUEST***.HTML THERE ARE MANY OTHERS OUT THERE TOO, JUST GOOGLE "TOYOTA CRACKED DASH".
NHTSA complaint #10562604 — an unverified report by a vehicle owner.
at 116,000 milesOviedo, FL
STRUCTURE
THERE HAS BEEN A PROBLEM FOR YEARS WITH CERTAIN TOYOTA AND LEXUS VEHICLES DASHBOARDS CRACKING. THIS IS NOT ONLY A COSMETIC ISSUE BUT A SAFETY ISSUE (PASSENGER SIDE AIRBAG) AS WELL AND EVEN TOYOTA REPAIR MANUALS SAY TO REPLACE THE DASH IF THERE ARE ANY CRACKS YET DEALERS ARE NOT ADDRESSING THE PROBLEM AND ARE MAKING OWNERS PAY THOUSANDS OF DOLLARS FOR A NEW DASH WHEN CLEARLY THERE'S A DEFECT IN THE MATERIALS USED TO MAKE THE DASH. THIS HAS BEEN AN ISSUE FOR OVER 5YRS. AND TOYOTA / LEXUS HAS BEEN WELL AWARE OF IT, YET AS OF FEBRUARY 2014 THERE HAS STILL BEEN NO RECALL ISSUED? HERE'S THE PROBLEM W/ LEXUS GX470 MODELS: HTTP://WWW.CLUBLEXUS.COM/FORUMS/GX-FIRST-GENERATION/427349-CRACKED-DASHBOARD.HTML HERE'S THE PROBLEM W/ TOYOTA 4RUNNER MODELS: HTTP://WWW.TOYOTA-4RUNNER.ORG/MAINTENANCE-DETAILING/59435-CRACKED-DASH.HTML HTTP://WWW.TOYOTA-4RUNNER.ORG/4TH-GEN-T4RS/122935-***CRACKED-DASHBOARD-ACTION-REQUEST***.HTML THERE ARE MANY OTHERS OUT THERE TOO, JUST GOOGLE "TOYOTA CRACKED DASH".
NHTSA complaint #10562604 — an unverified report by a vehicle owner.