Owners have filed 34 complaints
about the 2007 Lexus GX470 with NHTSA between 2007 and 2018.
The largest single group is the body & structure.
Across this model's run it ranks 4 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 43
Against the median year of the Lexus GX470. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 25
15% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2007 Lexus GX470
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
617.6%
Median failure at 60,000 miles
Acceleration & Cruise Control
514.7%
2 crashes, 0 fires · median 32,000 mi
Stability & Traction Control
38.8%
1 crashes, 0 fires · median 60,177 mi
Suspension
38.8%
Median failure at 77,800 miles
Brakes
38.8%
2 crashes, 0 fires · median 74,000 mi
Other & Unspecified
25.9%
Median failure at 97,500 miles
Airbags
25.9%
Median failure at 54,000 miles
Electrical System
25.9%
Median failure at 103,500 miles
Transmission & Drivetrain
25.9%
Median failure at 90,115 miles
Engine & Cooling
25.9%
Median failure at 99,750 miles
Doors, Latches & Locks
12.9%
Median failure at 77,000 miles
Tires
12.9%
Median failure at 16,180 miles
Fuel & Propulsion
12.9%
Median failure at 130,000 miles
Steering
12.9%
Median failure at 120,230 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.7%
10,000 – 24,999 miles
27.4%
25,000 – 49,999 miles
414.8%
50,000 – 74,999 miles
622.2%
75,000 – 99,999 miles
311.1%
100,000 – 149,999 miles
1140.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2007peak 5Sep 2018
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 125 milesWichita, KSCrash1 injured
ELECTRONIC STABILITY CONTROL (ESC)
HIT SIDE ROAD ON HIGHWAY THAT WAS GRAVEL. TURNED WHEEL TO GET BACK ON HIGHWAY AND SUV ROLLED 1 1/2 TIMES - HAD TAKEN IT IN A COUPLE YEARS PRIOR DUE TO BACK WHEELS NOT BEING STABLE ON GRAVEL ROADS AND WAS TOLD THE STABILITY CONTROL WAS FINE WHICH IT WASN'T.
NHTSA complaint #10983464 — an unverified report by a vehicle owner.
at 100,000 milesScottsdale, AZCrash
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LEXUS GS470. THE CONTACT STATED THAT THE BRAKES FAILED WHILE ATTEMPTING TO ENTER A PARKING SPACE. THE VEHICLE COULD NOT BE STOPPED AND TRAVELED OVER THE CURB BEFORE CRASHING INTO A DITCH. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A LOCAL BODY REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS TO THE BODY DAMAGE OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED TO FOR THE BRAKE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000.
NHTSA complaint #10441792 — an unverified report by a vehicle owner.
at 48,000 milesCanton, MACrash
SERVICE BRAKES, HYDRAULIC
STOPPED SHORT AT A TRAFFIC LIGHT (ABS ENGAGED). PROCEEDED TO IDLE FORWARD TOWARD THE CAR STOPPED IN FRONT OF ME, APPLIED BRAKE PEDAL WHICH WENT STRAIGHT TO THE FLOOR, RESULTING IN A MINOR ACCIDENT AT 5MPH.
NHTSA complaint #10425876 — an unverified report by a vehicle owner.
Washington, DCCrash
VEHICLE SPEED CONTROL
WHEN I PRESSED THE GAS TO GO IN REVERSE IN MY 2007 LEXUS GX 470, THE CAR ACCELERATED FAR MORE THAN I WAS PRESSING ON THE GAS PEDAL. THE CAR CONTINUED TO ACCELERATE EVEN WHEN I REMOVED MY FOOT FROM THE ACCELERATOR, AND EVENTUALLY COLLIDED WITH A CONCRETE POLE. ABOUT A MONTH PRIOR TO THE INCIDENT, I HAD TAKEN THE VEHICLE TO THE DEALER BECAUSE THE BRAKES WERE MAKING A SCRAPING SOUND, BUT THE DEALERSHIP "COULD NOT RECREATE THE PROBLEM." AFTER THE INCIDENT, I PROMPTLY REPORTED THE ISSUE TO LEXUS AND LEFT THE VEHICLE UNTOUCHED FOR NEARLY 2 WEEKS, AWAITING INVESTIGATION. LEXUS PROMISED TO CONTACT ME WITHIN 10 BUSINESS DAYS TO INVESTIGATE, BUT DID NOT DO SO.
NHTSA complaint #10325647 — an unverified report by a vehicle owner.
at 32,000 milesGilbert, AZCrash1 injured
VEHICLE SPEED CONTROL
AFTER REMOVING FOOT FROM ACCELERATOR AND APPLYING BRAKE WHILE PARKING, THE VEHICLE ACCELERATED AS IF THE GAS PEDAL WAS PUSHED TO THE FLOOR. MY WIFE HAD THE BRAKE PUSHED AS HARD AS SHE COULD BUT WAS NOT ABLE TO STOP THE CAR BEFORE IT HIT AN EMBANKMENT. SHE SLID INTO THE DASH AND STEERING WHEEL AND WAS SORE FOR A COUPLE OF DAYS. SHE HAD A PASSENGER WHO WITNESSED THE EVENT.
NHTSA complaint #10305360 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Anniston, AL
SUSPENSION
HEIGHT CONTROL FOR REAR AIR SUSPENSION BOTTOMS OUT AND THE VEHICLE BOUNCE VIOLENTLY WHILE DRIVING AND THE CONTROL SWITCH FOR THE HEIGHT IS STUCK IN NEUTRAL
NHTSA complaint #11127921 — an unverified report by a vehicle owner.
Anniston, AL
ELECTRONIC STABILITY CONTROL (ESC)
HEIGHT CONTROL FOR REAR AIR SUSPENSION BOTTOMS OUT AND THE VEHICLE BOUNCE VIOLENTLY WHILE DRIVING AND THE CONTROL SWITCH FOR THE HEIGHT IS STUCK IN NEUTRAL
NHTSA complaint #11127921 — an unverified report by a vehicle owner.
Caguas, PR
STRUCTURE:BODY
THE SUNROOF DOOR IS RUSTED ALL OVER THE METAL SURROUNDING THE GLASS ON THE INSIDE OF THE VEHICLE. THE ROOF OF THE CAR IS OK BUT I FEAR THE RUST WILL EVENTUALLY GET THERE. MY CONCERN IS THAT THE SUNROOF DOOR MIGHT GET DETACHED WHILE DRIVING AND MAY CAUSE A SERIOUS ACCIDENT. I HAVE SPOKE TO THE LOCAL LEXUS DEALER AND THEY SAY THERE IS NO CAMPAIGN OR RECALL ON THE ISSUE. MY CAR IS ALWAYS IN THE GARAGE WHILE NOT IN USE AND THERE IS NO LEAK ON THE DOOR SO I BELIEVE IS A PROBLEM WITH THE MATERIAL USED ON THIS MODEL. I HAVE ANOTHER LEXUS A 2000 GS 400 AND THE SUNROOF DOOR IS IN PERFECT CONDITION. I HAVE SPOKE TO OTHER GS 470 OWNER AND THEY HAVE THE SAME PROBLEM. I WILL APPRECIATE FROM YOU TO INVESTIGATE WHY IS THIS HAPPENING WITH THIS MODEL BEFORE THERE IS AN ACCIDENT BECAUSE OF THIS PROBLEM. THANKS.
NHTSA complaint #11113964 — an unverified report by a vehicle owner.
at 95,000 milesChicago, IL
UNKNOWN OR OTHER
DASHBOARD/COVER CRACKS OVER THE (1) ODOMETER ASSEMBLY AND (2) GLOVE COMPARTMENTS. THESE MAY AFFECT THE AIR BAGS IN THOSE AREAS. I BOUGHT THIS USED AT AROUND 95000 MILES ON JANUARY 20, 2018 FROM INFINITY BERMAN LA SALLE ST CHICAGO ILLINOIS. I READ THERE WERE PREVIOUS REPORTS ON DASHBOARD FOR EARLIER GX470 BUT THIS IS NOT COVERED. CARFAX REPORT FOR THIS VIN DOES NOT HAVE REPORTED ACCIDENT OR DAMAGE.
NHTSA complaint #11065238 — an unverified report by a vehicle owner.
at 135,000 milesChapel Hill, NC
STRUCTURE:BODY
CRACKED DASHBOARD.
NHTSA complaint #11058384 — an unverified report by a vehicle owner.
at 60,000 milesTHE Woodlands, TX
POWER TRAIN
- ENTIRE VEHICLE VIOLENTLY SHAKES AND VIBRATES WHILE DRIVING ANYWHERE BETWEEN 40MPH - 65MPH. DOES NOT VIBRATE WHEN NOT ACCELERATING OR COASTING. - ENTIRE DASHBOARD IS CRACKING AND CHIPPING.
NHTSA complaint #10994344 — an unverified report by a vehicle owner.
at 60,000 milesTHE Woodlands, TX
STRUCTURE:BODY
- ENTIRE VEHICLE VIOLENTLY SHAKES AND VIBRATES WHILE DRIVING ANYWHERE BETWEEN 40MPH - 65MPH. DOES NOT VIBRATE WHEN NOT ACCELERATING OR COASTING. - ENTIRE DASHBOARD IS CRACKING AND CHIPPING.
NHTSA complaint #10994344 — an unverified report by a vehicle owner.
at 125 milesWichita, KSCrash1 injured
ELECTRONIC STABILITY CONTROL (ESC)
HIT SIDE ROAD ON HIGHWAY THAT WAS GRAVEL. TURNED WHEEL TO GET BACK ON HIGHWAY AND SUV ROLLED 1 1/2 TIMES - HAD TAKEN IT IN A COUPLE YEARS PRIOR DUE TO BACK WHEELS NOT BEING STABLE ON GRAVEL ROADS AND WAS TOLD THE STABILITY CONTROL WAS FINE WHICH IT WASN'T.
NHTSA complaint #10983464 — an unverified report by a vehicle owner.
at 100,000 milesHendersonville, TN
UNKNOWN OR OTHER
DASH IS CRACKING
NHTSA complaint #10947932 — an unverified report by a vehicle owner.
Westchester, IL
AIR BAGS
NOTHING HAS BEEN DONE SINCE BEING NOTIFIED OF THE RECALL MONTHS AGO. RECALL NO. 16V-065
NHTSA complaint #10936372 — an unverified report by a vehicle owner.
at 143,000 milesGarland, TX
ENGINE
I OWN THIS LEXUS 2007 GX470, AT 120,00 MILES HAS A COMPLETELY OVERHAULED AND NOW 143,000 MILES ALL YELLOW WARNING LIGHTS ILLUMINATED THAT INCLUDING "ENGINE" THE ENGINE STARTS MAKE NOISE AND KING OF DRAGGING SOMTHING, AFTER DIAGNOSTICS. "THE SECONDARY AIR INJECTION SYSTEM SWITCHING VALVE STUCK OPEN BOTH ONE AND TWO" I CALLED DEALER AND TOTAL PARTS COST ME $1,200 NOT INCLUDE LABOR YET. THAT'S RIDICULOUS.
NHTSA complaint #10892952 — an unverified report by a vehicle owner.
at 56,500 milesTravelers Rest, SC
ENGINE
I AM THE OWNER OF A 2006 LEXUS GX470 (VIN [XXX]). A MONTH OR SO AGO, AT OR ABOUT 56,500 MILES, THE CHECK ENGINE LIGHT CAME ON ALONG WITH ABOUT THREE OTHER YELLOW WARNING LIGHTS. ALSO, THE ENGINE WENT INTO A MODE THAT BARELY ALLOWED ME TO DRIVE DOWN THE ROAD. ON OR ABOUT JANUARY 27 OF THIS YEAR, I LIMPED TO THE LEXUS DEALER FOR INSPECTION. AS THE ATTACHED REPORT INDICATES, MY VEHICLE WAS DIAGNOSED WITH A FAILURE OF THE SECONDARY AIR SYSTEM WITH A REPAIR ESTIMATE OF $2,114.60. (SEE PAGE 9 OF THE ATTACHED AUTOPOINT FITNESS INSPECTION & TREATMENT PLAN). AFTER RESEARCH, IT APPEARS THAT THIS PROBLEM IS VERY COMMON WITH THIS ENGINE TYPE. I WOULD ASSERT THAT MINE IS A DEFECTIVE VEHICLE. IT SEEMS THE SECONDARY AIR PUMP (PART OF THE EMISSIONS SYSTEM) IS DEFECTIVE AND DETERIORATES, CAUSING THE ENTIRE SYSTEM TO STOP WORKING. THIS THEN CAUSES THE ENGINE CONTROL SYSTEM TO REDUCE THE ENGINE TO A "LIMP MODE" THAT IS DANGEROUS AND DYSFUNCTIONAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10845649 — an unverified report by a vehicle owner.
at 115,000 milesWhitehall, OH
SUSPENSION
THE AIR SUSPENSION SYSTEM DOES NOT FUNCTION PROPERLY CAUSING THE VEHICLE TO BOUNCE AGGRESSIVELY. SOMETIMES THE PROBLEM RECTIFIES ITSELF AND THE SYSTEM MIRACULOUSLY BEGINS FUNCTIONING AGAIN WITH PROPER FILL OF THE AIR SUSPENSION BLADDERS OR PROPER SENSOR CONTROL. I AM AWARE THAT THIS IS A COMMON FAILURE OF THIS MODEL VEHICLE AND YEAR. SO MUCH SO THAT THERE ARE COMPANIES DEDICATED SOLELY TO SELLING ONLY AIR RIDE SUSPENSION SYSTEMS/COMPONENTS AND AIR SUSPENSION CONVERSION SYSTEMS TO COMPLETELY ELIMINATE THE AIR SUSPENSION FROM YOUR VEHICLE AND CONVERT TO TRADITIONAL SPRING SUSPENSION. THIS IS CERTAINLY A HAZARD AND HAS CAUSED THE VEHICLE TO BOUNCE IN FAST AND SLOW SPEEDS. CONTROL OF VEHICLE ON FREEWAY AT 70 MPH BECOMES INTIMIDATING.
NHTSA complaint #10761828 — an unverified report by a vehicle owner.
at 120,230 milesMoss Point, MS
POWER TRAIN
WHILE I WAS DRIVING MY VEHICLE THE VSC,ABS,AND ETC LIGHTS CAME ON,THIS IS NOT THE FIRST TIME THAT THIS HAD HAPPENED,THE LIGHTS HAS CAME ON BEFORE WHILE AT A STOP LIGHT AND IN PARK.THE VEHICLE NOW WILL NOT GO INTO GEAR IT ONLY STAYS IN PARK.IT STILL WILL START BUT CAN'T DRIVE BECAUSE IT WON'T GO INTO GEAR. THE CAR ALSO WAS PULLING TO THE SIDE WHILE DRIVING AND ON SEVERAL OCCASIONS IT WOULD NOT START AT ALL FOR WHATEVER REASON .I SEARCHED GOOGLE AND YOUTUBE AND SOMEONE SAID TO UNPLUG THE BATTERY FOR 30 MINUTES AND IT SHOULD START AND IT DID. I FORGOT WHAT THEY SAID THE CAUSE OF IT,I THINK THEY SAID THE EMS NEEDED TO BE RESET.I DON'T THINK THESE THINGS SHOULD BE HAPPENING BUT EVERY TIME IT DOES IT HAPPENS IN THE SAME PATTERN AND WE HAVE TO RESET THE EMS .THE GEAR JUST RECENTLY MALFUNCTIONED THIS WEEK.I THINK THIS IS VERY DANGEROUS AND SOMEONE NEEDS TO INVESTIGATE THIS ASAP BEFORE SOMETHING BAD HAPPENS. I HAVE NOT CONTACTED LEXUS BECAUSE IT IS POINTLESS AND THEY WILL NOT DO ANYTHING ABOUT IT,I SHOULD KNOW FROM PAST EXPERIENCES WITH THEM.
NHTSA complaint #10730786 — an unverified report by a vehicle owner.
at 120,230 milesMoss Point, MS
STEERING
WHILE I WAS DRIVING MY VEHICLE THE VSC,ABS,AND ETC LIGHTS CAME ON,THIS IS NOT THE FIRST TIME THAT THIS HAD HAPPENED,THE LIGHTS HAS CAME ON BEFORE WHILE AT A STOP LIGHT AND IN PARK.THE VEHICLE NOW WILL NOT GO INTO GEAR IT ONLY STAYS IN PARK.IT STILL WILL START BUT CAN'T DRIVE BECAUSE IT WON'T GO INTO GEAR. THE CAR ALSO WAS PULLING TO THE SIDE WHILE DRIVING AND ON SEVERAL OCCASIONS IT WOULD NOT START AT ALL FOR WHATEVER REASON .I SEARCHED GOOGLE AND YOUTUBE AND SOMEONE SAID TO UNPLUG THE BATTERY FOR 30 MINUTES AND IT SHOULD START AND IT DID. I FORGOT WHAT THEY SAID THE CAUSE OF IT,I THINK THEY SAID THE EMS NEEDED TO BE RESET.I DON'T THINK THESE THINGS SHOULD BE HAPPENING BUT EVERY TIME IT DOES IT HAPPENS IN THE SAME PATTERN AND WE HAVE TO RESET THE EMS .THE GEAR JUST RECENTLY MALFUNCTIONED THIS WEEK.I THINK THIS IS VERY DANGEROUS AND SOMEONE NEEDS TO INVESTIGATE THIS ASAP BEFORE SOMETHING BAD HAPPENS. I HAVE NOT CONTACTED LEXUS BECAUSE IT IS POINTLESS AND THEY WILL NOT DO ANYTHING ABOUT IT,I SHOULD KNOW FROM PAST EXPERIENCES WITH THEM.
NHTSA complaint #10730786 — an unverified report by a vehicle owner.
at 120,230 milesMoss Point, MS
ELECTRONIC STABILITY CONTROL (ESC)
WHILE I WAS DRIVING MY VEHICLE THE VSC,ABS,AND ETC LIGHTS CAME ON,THIS IS NOT THE FIRST TIME THAT THIS HAD HAPPENED,THE LIGHTS HAS CAME ON BEFORE WHILE AT A STOP LIGHT AND IN PARK.THE VEHICLE NOW WILL NOT GO INTO GEAR IT ONLY STAYS IN PARK.IT STILL WILL START BUT CAN'T DRIVE BECAUSE IT WON'T GO INTO GEAR. THE CAR ALSO WAS PULLING TO THE SIDE WHILE DRIVING AND ON SEVERAL OCCASIONS IT WOULD NOT START AT ALL FOR WHATEVER REASON .I SEARCHED GOOGLE AND YOUTUBE AND SOMEONE SAID TO UNPLUG THE BATTERY FOR 30 MINUTES AND IT SHOULD START AND IT DID. I FORGOT WHAT THEY SAID THE CAUSE OF IT,I THINK THEY SAID THE EMS NEEDED TO BE RESET.I DON'T THINK THESE THINGS SHOULD BE HAPPENING BUT EVERY TIME IT DOES IT HAPPENS IN THE SAME PATTERN AND WE HAVE TO RESET THE EMS .THE GEAR JUST RECENTLY MALFUNCTIONED THIS WEEK.I THINK THIS IS VERY DANGEROUS AND SOMEONE NEEDS TO INVESTIGATE THIS ASAP BEFORE SOMETHING BAD HAPPENS. I HAVE NOT CONTACTED LEXUS BECAUSE IT IS POINTLESS AND THEY WILL NOT DO ANYTHING ABOUT IT,I SHOULD KNOW FROM PAST EXPERIENCES WITH THEM.
NHTSA complaint #10730786 — an unverified report by a vehicle owner.
at 130,000 milesPflugerville, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD UNDER THE HOOD. THE NOISE WAS HEARD WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING APPROXIMATELY 70 MPH. IN ADDITION, UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS VEERED TO THE SIDE OF THE ROAD WHERE AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECONDARY AIR INJECTION SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10730576 — an unverified report by a vehicle owner.
at 130,000 milesPflugerville, TX
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD UNDER THE HOOD. THE NOISE WAS HEARD WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING APPROXIMATELY 70 MPH. IN ADDITION, UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS VEERED TO THE SIDE OF THE ROAD WHERE AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECONDARY AIR INJECTION SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10730576 — an unverified report by a vehicle owner.
at 38,750 milesFort Myers, FL
STRUCTURE
DASH IS CRACKING ACROSS THE WHOLE TOP, CONCERNED ABOUT AIRBAG SAFETY.
NHTSA complaint #10651976 — an unverified report by a vehicle owner.
at 54,000 milesDeer Park, TX
AIR BAGS
THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTANCE FROM THE DASHBOARD. MAJOR CONCERN WITH AIRBAG DEPLOYMENT SPEED WITH LESS RESISTANCE FROM DASHBOARD. ALSO CONCERN ABOUT FRAGMENTATION OF DASHBOARD DURING DEPLOYMENT.
NHTSA complaint #10586285 — an unverified report by a vehicle owner.
at 54,000 milesDeer Park, TX
STRUCTURE
THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTANCE FROM THE DASHBOARD. MAJOR CONCERN WITH AIRBAG DEPLOYMENT SPEED WITH LESS RESISTANCE FROM DASHBOARD. ALSO CONCERN ABOUT FRAGMENTATION OF DASHBOARD DURING DEPLOYMENT.
NHTSA complaint #10586285 — an unverified report by a vehicle owner.
at 100,000 milesLouisville, KY
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT THE HATCH BACK DOOR WAS DESIGNED TO ONLY OPEN FROM THE EXTERIOR AND DID NOT ALLOW MANUAL OPERATION FROM THE INTERIOR. THE CONTACT MENTIONED THAT SHE CONSIDERED THIS TO BE A SAFETY HAZARD. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
NHTSA complaint #10515023 — an unverified report by a vehicle owner.
at 100,000 milesScottsdale, AZCrash
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LEXUS GS470. THE CONTACT STATED THAT THE BRAKES FAILED WHILE ATTEMPTING TO ENTER A PARKING SPACE. THE VEHICLE COULD NOT BE STOPPED AND TRAVELED OVER THE CURB BEFORE CRASHING INTO A DITCH. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO A LOCAL BODY REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS TO THE BODY DAMAGE OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED TO FOR THE BRAKE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 100,000.
NHTSA complaint #10441792 — an unverified report by a vehicle owner.
at 51,000 milesLeewood, KS
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT WHILE IN PARK, THE ENGINE RPMS RACED TO 7500. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IT IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 51,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10440030 — an unverified report by a vehicle owner.
at 77,000 milesLouisville, KY
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 LEXUS GX470. THE CONTACT STATED THAT THE AUTOMATIC KEYLESS FOB FAILED AND THE ONLY WAY TO ACTIVATE THE DOOR LOCKS WAS WITH THE KEY FOB. THERE WAS NO MANUAL ENTRY FOR THE VEHICLE. THE CONTACT STATED THAT THE DOORS AND THE REAR HATCH WERE UNABLE TO BE OPENED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT A REPRESENTATIVE WOULD RETURN HER CALL WITHIN TWENTY-FOUR HOURS OF NOTIFICATION. THE FAILURE MILEAGE WAS 77,000. UPDATED 10/17/11 *BF THE DEALER AGREED TO FIX THE VEHICLE AT NO CHARGE. UPDATE 10/26/11
NHTSA complaint #10428810 — an unverified report by a vehicle owner.